iNFinuvo CleanMate 365 QQ-2 User manual

CleanMate 365CleanMate 365
Clean Mate 365
Intelligent Automatic Vacuum Cleaner
Model No. QQ-2Model No. QQ-2
CleanMate 365CleanMate 365

Before using this product, please read the following safety instructions and
keep this operation manual for future reference.
Before using this product, please follow all normal safety precautions to avoid
the occurrence of situations such as fire, short-circuit, and injury. Please make
sure that you observe all the following safety precautions:
CleanMate 365CleanMate 365
Safety PrecautionsSafety Precautions
CleanMate 365CleanMate 365
1.Read this user manual thoroughly before using this product.
2.This product is not for use outdoors.
3.This product is an electronic device. Never get it wet or let it come in
contact with water. Do not use it in a moist or wet environment. This is to
prevent damage to the electronics in the unit.
4.Before using this product, please tidy up things on the floor. You must remove
all objects that could get caught in the rolling brush or in the air intake on the
bottom of the unit. Examples include, clothing, power cords, cable, telephone
cords, drapes or blinds, loose fringes of rugs. These items can get caught in
the unit, and either prevent it from moving, or the unit could pull over a lamp,
table, or chair (for examples) and cause damage to the unit, floor, object, or
person.
5.Please do not sit or stand on this product. Pay special attention to toddlers or
pets in the house to prevent harm to the unit or the child or pet.
6.Please do not use this product to clean a still-burning cigarette, a lit match or
burning embers.
7.Please do not use this product to clean flammable or highly volatile liquids
such as gasoline or white gasoline.
8.To prevent damage to the vacuum, make sure that nothing is obstructing the
air vents on the top of the unit.
9.When not in use for long periods of time, the power switch must be turned off.
10. When using rechargeable batteries, please use the correct voltage and
current listed on the product. If you are not sure about the standard voltage,
please ask your distributor or query the local electricity company.
11. Use the factory-provided batteries and charger.
12. When your hands are moist, do not touch the battery charger, plug or power
cord.
13. When you need to clean this product, stop charging, and remove the Battery.
Safety InstructionSafety Instruction
Safety Precautions 1
Safety Instructions 1
Special Features 2
Cautions 3
Main Unit and Accessories 4
Main Unit Features 5
Remote Control Functions 7
Battery Installation and Removal 8
Self Charging Home Base 9
Installing Basic Accessories 10
General Operation 12
Cleaning and Maintenance 13
QQ-2 Useful Tips 17
Specification 19
Troubleshooting 20
Warranty Policy 21
Safety Precautions 1
Safety Instructions 1
Special Features 2
Cautions 3
Main Unit and Accessories 4
Main Unit Features 5
Remote Control Functions 7
Battery Installation and Removal 8
Self Charging Home Base 9
Installing Basic Accessories 10
General Operation 12
Cleaning and Maintenance 13
QQ-2 Useful Tips 17
Specification 19
Troubleshooting 20
Warranty Policy 21
1
Table of Content

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1. This product is a groundbreaking, revolutionary automatic vacuum cleaner.
It utilizes high vacuum suction, a rolling brush on the bottom, a side brush for
cleaning along walls and other objects, an ultraviolet light to help with
disinfection, and even has a compartment for adding fragrance to the air as it
cleans. All of these features make this unit perfect for cleaning a wide variety of
floor types, including ceramic tile, hardwood, vinyl and most carpets. As long
as you have the CleanMate 365 Intelligent Automatic Vacuum Cleaner, you have
the most helpful house cleaning mate.
2. The compact shape enables this unit to clean under beds, tables and other
furniture that standard upright vacuums cannot get to.
3. Once the CleanMate 365 is turned on, it will follow a five step repetitive
movement: Special bounce, Spiral, Along Wall, "S" shape, and Polygonal Spiral.
This wide variety of movement helps to ensure that the unit completely cleans a
room.
"S" Shape
Special Bounce Spir a l A lon g Wa l l Spir a l
Spir a l Polygonal Spir a l Spiral
4."MODE"button on the remote control allows you to select a specific cleaning
pattern for the QQ-2. By default the unit operates in Automatic Mode (switching
between all 5 patterns), but by using the "MODE" button on the remote, you can
select a specific pattern in the following sequence: 1.Spiral 2.Special Bounce 3.
Along Wall 4.'S' Shape 5.Polygonal Spiral and back to A. Automatic.
Note: when mode 4 "S" shape is in use, in the corner, please use control switch
to another mode QQ-2 will change into other mode automatically in 30 sec).
5. Sensors at the front and sides of the unit tell the CleanMate 365 when it comes in
contact with a wall or other obstacle, to back up, turn and clean around the object.
6. The CleanMate 365 is equipped with a light sensor. When the battery
is low, or the cleaning time is completed, the unit will automatically
searching for the docking station to recharge. If QQ-2 can not find the
docking station in 30 minutes, QQ-2 will stop and turn into "sleep" mode
automatically which is to prevent battery run out.
7. There is a transparent window on top of the dust bin. This allows you to
easily see how full the dust bin is, so you can clean it out when it is needed.
This window also doubles as a holder for the remote control to help prevent
misplacing or losing the remote control.
8. Photo sensors on the underside of the front of the unit detect stairs, and
other drop offs, to keep it from falling off the edge and damaging the unit or
anything else.
9. A handle is built-in to the unit to make it easy to pick up and move the unit
to a different room.
CleanMate 365CleanMate 365
Do not look directly at the UV light.
Do not attempt to remove or replace the UV light. This light is a
permanent fixture and cannot be replaced. Do not touch the UV light
bulb with bare hands. Natural skin oils will cause premature failure.
Make sure the battery is installed correctly.
Special FeaturesSpecial Features Special FeaturesSpecial Features
CautionsCautions
3
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3
4
5
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Clean M ATE 365
No. Description QTY
1QQ-2 Main Unit 1
2 Remote Control 1
3 Filter 2
4 Rechargeable Battery 1
5 Charger 1
6 User Manual 1
7 Hand Brush 1
8Self charging base 1
9Fragrance (purchas e by customer
self) 1
2
8
99
Ultraviolet Light
Battery Cover
Auxiliary Wheel
Rolling Brush
Vacuum Entry
Side Brush
Drive Wheel
Charging connecting pointCharging connecting point
Handle
Dust Bin Release
Button
Air Vent
Remote Control
Time Set Button
Remote Control
Sensor Start/Stop Button
Bumper
Control Panel
Side Light
Dust Bin
Power Switch
Battery Charging
Socket
Main Unit and AccessoriesMain Unit and Accessories Main Unit FeaturesMain Unit Features
45
7
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1.Turn on the power button, the power blue LED will light up.
2.Press the Time Set Button to set the length of operation time. The numerical
panel will display the operation time. When power is first turned on, the
default setting is 40 minutes. The setting parameters are from 10 to 80 minutes
in 10-minute increments.
3.Try to set the operation time by the size of the area to be cleaned in order to
prevent overuse of the battery and shortening its lifespan.
4.When the battery is low, the Low Battery light will blink red.
5.In the following situations, the error light will light up: over charging battery
, overloaded motor, and no traction for more than three consecutive
seconds.
Operational Time &
MODE Display Start/Stop Button
Error Indicator
Vacuum Motor
Off Indicator
Ultraviolet On
Indicator
Power On
& Charging
Indicator Low Battery Indicator
Power On/OffPower On/Off
Timer set
LED and Audible Indicator
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Forward
Left
Reverse
Time Set Button
Ultraviolet Light On/Off
Right
Stop
Mode
Vacuum Motor On/Off
Power Off
Start
HomeHome
Function of each Button:
1.Start Button: Press the Start Button to begin the automatic cleaning of the
room.
2.Stop Button: Press the Stop Button to stop the activity of the unit, and it will
emit a long sound.
3.Timer button: Use this button to set the cleaning time of the QQ-2.
4.Directional Buttons: Forward: when press forward QQ-2 will moving until
user press forward button again or stop by obstacle.
Right, left and backward button: use these buttons to manually drive the
unit to the right, left and backward.
5.Mode Button: Press this button to pick a specific cleaning pattern for the
QQ-2. By default the unit cleans in "Automatic" Mode (All 5 cleaning
movements).
Press the "Mode" button once to make the unit clean in"Spiral" mode only.
The timer will display "1" for one minute and then will show the cleaning
Main Unit FeaturesMain Unit Features Parts of Main UnitParts of Main Unit
Remote Control FunctionRemote Control Function
67
Status Description
Times up (when the cleanning timer was set)
Battery Low, cleanning function off
Long Beep once Error
Brief Beep three times Fully charged
Brief Beep three times and One long Beep
Fully charged and start vacuuming again
(when the docking station is set that after
fully charged, QQ-2 will go out to vacuum
again)
Long Beep once followed by one Brief Beep
Audible Indication

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Time. When the QQ-2 comes in contact with any object while running in
this mode, it will automatically stop its movement
Press the "Mode" button again (Twice)to make the QQ-2 clean in "Special
Bounce" mode only. The Timer will display "2" for one minute. Press the "Mode"
button again (Three times) to make the unit run in "Along Wall" mode only. The
Timer will display "3" for one minute.
Press the "Mode" button again (Four times) to make the unit run in "S
Shape" mode only. The timer will display "4" for one minute.
Press the "Mode" button again (5 times) to make the unit run in
"Polygonal Spiral" mode only. The Timer display will show "5" for one
minute.
Press the "Mode" button again (6 times) to return to "Automatic" mode
(all 5 cleaning patterns). The Timer display will show "A" for one minute.
6.UV Button: Allows you to turn On and Off the ultraviolet light as needed.
7.Vacuum Motor Off Button: Press this button to control the On/Off of the
vacuum motor.
8. Home Button: Use this Button to make QQ-2 back to the charging base.
9. Power Off Button: to power Off QQ-2 manually by pressing power Off
Button.
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1. Make sure that the power of the unit is turned 'OFF'.
2.Use your fingers to depress the tabs at the front of the battery cover. Lift
up the battery cover by these tabs as shown in Illustration 1.
3.Make sure the battery is inserted in the correct orientation by aligning the
silver strips on the Battery with the metal tabs on the inside of the battery
compartment. See Illustration 2.
4.Replace the battery cover by first inserting the tabs into the slots at the
back of the unit, and then pressing down on the front side of the battery
cover until the plastic tabs click in place. Please see Illustration 3.
1
2
Illustration 1 Illustration 2
Illustration 3
Clean Mate 365
QQ-1
Clean Mate 365
QQ-1
Self Charging Home BaseSelf Charging Home Base
CleanMate 365CleanMate 365
The battery needs around 3.5 hours recharge time for Fast Charge.
1. POWER Indicator (Blue LED light): This light is on when the Home
Base is powered on.
2. GO Indicator (Green LED light):
A.If you want the QQ-2 to perform cleaning again after being fully charged,
press “GO” button once. Make sure the “GO” light in on to confirm your
setting.
B.After the QQ-2 is completely charged, you will hear 3 beeping and one
long beep sounds, and the QQ-2 will automatically leave the Home
Base to do the cleaning.
Remote Control FunctionRemote Control Function
Battery Installation and RemovalBattery Installation and Removal
Battery Installation and RemovalBattery Installation and Removal
8
Note: the docking station
must be placed against the wall.
Note: the docking station
must be placed against the wall.
"Go”button"Go”button
PowerPower
“Go” LED indicator“Go” LED indicator
Power on LEDPower on LED
Self charge base panelSelf charge base panel
WALL SOCKET
Illustration 1Illustration 1
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CleanMate 365CleanMate 365 CleanMate 365CleanMate 365
Preparations
1.Find a proper place (we recommend a hard surface floor) to put the Self-Charging
Home Base in the room. Leave about 20 inch (50 cm) clearance around the Home
Base.
2.Align the metal plate under the Base with the wall. Plug one side of the charger
wire to AC power outlet, and the other end to the DC input connector on the back
of Home Base. Do not leave losing wires around the Home Base.
3.Make sure the blue LED light on the Home Base in on. It means that the Home
Base has been powered on, and it is ready to charge the QQ-2.
Testing the Home Base
1.Put the QQ-2 on the floor close to the Home Base. Turn the QQ-2 on by pressing
its power switch. Now press the “HOME” key on remote control unit. The QQ-2
should return to the Home Base automatically for self-charging.
2.Make necessary adjustment to the Home Base if the QQ-2 cannot dock on the
Home Base properly.
Using the Home Base
1.When its battery is running low, or after it has finished the cleaning job, QQ-2
will try to automatically return to the Home Base to re-charge itself. In case the
QQ-2 is unable to find the Home Base before battery power is depleted, you can
always charge it manually. Just un-plug the AC adapter from the Home Base,
and plug it to the DC input connector on QQ-2.
2.When you charge the QQ-2 manually, the battery will be charged no matter the
QQ-2 is on or off.
3.If you press “GO” key after the automatic self charging process, the cleaning
time setting on QQ-2 will be re-set to 40 min.
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Side Brush Installation and Removal
To remove the Side Brush, use a Philips head screwdriver to remove the screw
in the center of the Side Brush Assembly by turning it counter-clockwise.
To install the Side Brush, place the Philips head screw through the center hole
of the Side Brush assembly, and align the screw with the hole in the slot for the
Side Brush. Attach the screw by turning it in a clockwise direction, until the
screw is firmly in place.
Rolling Brush Installation and Removal
Ensure that the power switch of the unit is set to the 'Off' position, and turn
the unit over on it’s top, with the back of the unit facing you.
Align the slotted end of the rolling brush with the slot in the flexible
insert in the right side of the rolling brush compartment (near the side
brush) and press it into place.
Press the free end of the rolling brush down into the rolling brush
compartment, and align the free end with the plastic insert on the left side
of the compartment. Slide the rolling brush to the left to secure it in place.
Fragrance Installation and Removal
This Intelligent Automatic Vacuum has a compartment built into it for
adding fragrance to the air as the unit cleans. Any solid scent packet,
insert, or dryer sheet can be used.
DO NOT use any type of Liquid or Oil Fragrance with this unit.
1.Press the "Dust Bin Release Button" to release the dust bin cover.
See the arrow in Illustration 1.
2.Remove the dust bin cover as shown in Illustration 2.
3.Remove the dust bin from its compartment as shown in Illustration 3
4.Place the fragrance pack into the compartment as shown in Illustration 4.
Self Charging Home BaseSelf Charging Home Base
Installing Basic AccessoriesInstalling Basic Accessories
Installing Basic AccessoriesInstalling Basic Accessories
10 11

CleanMate 365CleanMate 365 CleanMate 365CleanMate 365
Illustration 1 Illustration 2 Illustration 3
Illustration 4
1.Make sure you have completely charged the unit before using it for the
first time.
2.Room preparation:
A.Pick up all large items off of the floor that could get stuck in the brushes
or the vacuum intake.
B.Pick up/hide all cords that could get tangled in the unit.
C.Move all items that could be easily knocked over.
D.Roll under loose edges of rugs with any type of stringy fringe.
3.DO NOT use the QQ-2 on plush or long pile carpet or rugs.
CleanMate 365CleanMate 365
4.When using the QQ-2 in a room for the first time, watch how it operates
in the room. Watch for areas that the unit has troubles operating in, and
either block these areas of the room or move objects around so that the
unit can clean effectively and not get stuck or hung up before it has had an
opportunity to clean the entire room.
Starting Operation
1.Clean out the dust bin before use.
2.Place the QQ-2 on the floor in a relatively open space near the middle of the
room to be cleaned.
3.Flip the power switch of the unit to 'On'.
4.Set the timer of the unit to the desired cleaning time by pressing the Timer
button on the control panel of the unit or on the remote control.
For Reference: Use 10 minutes of cleaning time for Every 54-72 square feet
of floor space. Cleaning time may vary depending on the type of floor being
cleaned.
5.Press the Start button on the control panel or the remote control. After a
short delay, the QQ-2 will begin to automatically clean the floor.
6.At the end of the cleaning cycle, the QQ-2 will emit a long beep and will
turn off the cleaning function and start to search for docking station.
If the low battery light on the unit is blinking, then the battery is low and
needs to be recharged before the unit can be used again.
Stopping Operation
1.Press the Start/Stop button on the control panel of the unit.
2.Press the Stop button on the remote control.
Cleaning and Maintenance
The operation and maintenance of the QQ-2 is very simple, but to maintain
proper performance of the unit, it is recommended that you follow a routine
cleaning and maintenance schedule.
1.Make sure to clean out the Dust Bin and to brush off the Air Filter after
every cleaning cycle.
2.Make sure that the vacuum intake is free of any obstructions.
3.Check to make sure that the bristles of the Side Brush are free and not tangled.
4.Make sure that there is not a lot of hair, string, etc caught up in the Rolling
Brush.
5.Remove and clean out the Rolling Brush.
6.Make sure that there is nothing obstructing the air ventilation slots on the
top of the unit.
CleanMate 365CleanMate 365
Installing Basic AccessoriesInstalling Basic Accessories
General OperationGeneral Operation
General OperationGeneral Operation
Cleaning and MaintenanceCleaning and Maintenance
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CleanMate 365CleanMate 365 CleanMate 365CleanMate 365
Cleaning Dust Bin and Air Filter
1.Make sure the power to the unit is 'Off'.
2.Press the Dust Bin Open Button. Illustration 1
3.Remove the Dust Bin Cover. Illustration 2
4.Remove the Dust Bin from its compartment by placing your finger(s) in the
groove near the front of QQ-2, and on the tab at the center of the air filter.
Squeeze to disengage the tab, and then lift the Dust Bin straight out of its
compartment. Illustration 3
5.Remove the Air Filter from the Dust Bin by firmly holding the Dust Bin in one
hand, and pulling the Air Filter straight out by the tabs on the Air Filter.
Illustration 4
6.Empty the contents of the Dust Bin into a trash can. Illustration 5
You may rinse out the Dust Bin with water if you need to. Illustration 6
Allow the Dust Bin to completely dry before using it again.
7.Using the Hand Brush that is provided with the unit, brush off the Air Filter
into a trash can. Illustration 7
The Air Filter can be rinsed out with water.
Make sure the Air Filter is completely dry before using it again.
8.DO NOT clean the Dust Bin or the Air Filter in a Clothes Washing Machine or a
Dish Washing Machine.
9.While the Dust Bin is removed from its compartment, turn the unit over, and
using the Hand Brush provided with the unit, brush away any excess dust that
might have accumulated in the compartment into a trash can.
10.Once the Dust Bin and Air filter are completely dry, put the Air Filter back in
place on the Dust Bin. Illustration 8. Then put the assembled Dust Bin and Air
Filter back into the Dust Bin compartment, with the air filter pointed away from
the control panel.
11.Put the Dust Bin Cover back in place by first inserting the tabs on the cover into
the slots on the case of the unit, then press down firmly on the ridges of the Dust
Bin Cover until the Release Button clicks into place. Illustration 10. Make sure
the Dust Bin Cover is securely in place before operating the unit.
TabTab
Illustration 1 Illustration 2
Illustration 3 Illustration 4 Illustration 5
Illustration 6 Illustration 7
Illustration 8 Illustration 9 Illustration 10
Cleaning the CleanMate 365
Over time dust and dirt can accumulate in different areas of the unit, DO NOT
use Water to clean the unit itself! This is an electrical unit, and if any of the
electric components get wet, the unit will no longer work, and could cause a
short circuit and potentially harm someone. Use Canned Air, the Hand Brush
provided with the unit, or a dry cloth to wipe away accumulated dust and dirt.
After operating the machine for a period of time, dust and dirt will accumulate
on the vacuum entry on the bottom of the QQ-2. Cleaning this area regularly
will help ensure that the unit performs properly.
1.Make sure the power of the QQ-2 is turned off.
2.Turn the unit upside-down, and brush any dust that has accumulated inside
the vacuum entry as shown below. Shake the dust out into a trash can.
Cleaning and MaintenanceCleaning and Maintenance Cleaning and MaintenanceCleaning and Maintenance
14 15

CleanMate 365CleanMate 365
Cleaning the Rolling Brush
Hair and other stringy items can get caught in the rolling brush over time.
1.Make sure the power to the unit is turned off.
2.Turn the QQ-2 upside-down and place it on a flat surface with the back of the
unit facing you.
3.Remove the Rolling Brush from its compartment by grasping the left side of the
Rolling Brush, and sliding it toward the right.
4.Lift the free end of the Rolling Brush out of the compartment, then slide the
Rolling Brush to the left, freeing it from the flexible insert.
5.Manually remove any hair, string or other objects from the rolling brush to
ensure proper performance of the unit.
6.With the Rolling Brush removed, loosen any dirt that has accumulated in the
Rolling Brush compartment with a brush, then dump the dirt into a trash can.
7.Re-install the rolling brush following the steps outlined in Rolling Brush
Installation and Removal
Vacuum Entry
Side Brush
Tip#2
36cm
Adjust the distance between furniture, walls and other objects to be
at least 36 cm (14 in).
Clean Mate 365
Tip#1: Clear the area where the QQ-2 is to clean of any items
can be easily knocked over or caught in the Rolling or Side
Brushes.
In the area where the QQ-2 operates, it
might knock over items such as vases,
glasses, or lamps.
In order to provide the QQ-2 a space
for fast and safe cleaning, please
remove small items from the area
before operating.
Tip#3 Do not let the loose edges of rugs, drapes, table cloths, etc to get caught
in the QQ-2. Roll under the loose edges of rugs and make sure that any
table cloths, drapes, bedding etc do not hang down to the floor.
When the QQ-2 is cleaning rugs,
fold under the edges of the rug.
Remove plastic bags and leftover long-
shaped garbage
Clean Mate 365
QQ-1
QQ-2 Useful TipsQQ-2 Useful Tips
CleanMate 365CleanMate 365
Cleaning and MaintenanceCleaning and Maintenance
16 17

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Fixing jams: Objects can get caught in the Rolling Brush
and prevent it from working properly. Immediately turn the
unit off, clear the object causing the jam, and resume
normal use.
Tip#4
When something is
jammed inside the QQ-2,
It will emit a beeping
sound.
Turn the Power switch
of the unit to OFF.
Turn the QQ-2 upside-
down, and remove the
objects.
Clean the vacuum
entry.
Tip#5
Block areas where the QQ-2 could get stuck by placing objects in
the way so that the QQ-2 does not go into these areas.
The space beneath some furniture is
just high enough for the QQ-2 to get
stuck underneath. Use a potted plant to block the QQ-2
and prevent it from going these places.
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Aim the remote control at the sensors on the front of the QQ-2.
Anything blocking the signal will affect the performance of the remote
control.
QQ-2 Useful TipsQQ-2 Useful Tips
CleanMate 365CleanMate 365
18 19
SpecificationSpecification
Ni-MH 2500
20Vdc 1000mA switching
3.5 hours of charging time
Ni-MH 14.4V, 2.5Ah Rechargeable
Ni-Cd 2500
22Vdc 1000mA switching
3.5 hours of charging time
Ni-Cd 14.4V, 2.5Ah Rechargeable
Item
Battery type
Fast adapter/charger
Battery
Life time of UV ray
Capacity of dust bin
Moving speed of machine
Remote control
Types of movement
Dimension
Weight
1 2 3 4 5 6 7 8 9
10
5 types: Spiral, Special Bounce, Along Wall, S shape, Polygonal Spiral
36cm(Diameter)x 9cm (H) or 11.4inch (diameter) x 3.5 inch (H)
Description
3kg
6000 hours continuously
0.3 liter
16.5 ~ 18.5 cm/sec
Infraed light with more than 3 meters controlling range,
can be embedded directly into upper cover

Please fill in your warranty card completely and submit it to your local
customer service center.
Infinuvo provides you, as the owner of this Infinuvo product, with the
following Limited Warranty Policy.
One year Product Warranty:
Infinuvo warrants to the original purchaser of this Infinuvo product that the
product is free from defects in original materials and workmanship for a
period of up to one year from the date of initial purchase. This warranty is
only valid if the product has been properly installed and is used in the way
for which it is intended, and has received only factory-authorized repairs,
servicing or alterations.
Under-warranty products that meet these conditions and that function
improperly will be repaired or replaced, at the discretion of Infinuvo.
Six months Battery Warranty:
Infinuvo warrants to the original purchaser of this Infinuvo product that the
original batteries contained within this product will function for a period of
six months. This warranty is only valid if the product has been properly
installed and is used in the way of which it is intended, and has received only
factory-authorized repairs, servicing, or alterations. Under-warranty
batteries that meet these conditions and that function improperly will be
repaired or replaced, at the discretion of Infinuvo.
These warranties contain the sole express warranty of Infunuvo, which
makes no other warranties, expressed or implied. These warranties are made
in lieu of any implied warranties of merchantability or fitness for a particular
purpose. These warranties give you specific legal rights. You may also have
other rights, which vary from state to state.
WHEN YOU RETURN A CLEANMATE PRODUCT OR BATTERY UNDER
THIS WARRANTY, you must first obtain an RMA number by calling your
local customer service center. Infinuvo reserves the right to request that you
submit a letter describing the circumstances under which the problem
occurred and that you submit invoice and any other supporting evidence and
documentation.
CleanMate 365CleanMate 365
Warranty PolicyWarranty Policy
21
CleanMate 365CleanMate 365
TroubleshootingTroubleshooting
bht g
Trou les oo in
20
Suggestion Remedy
1. Make sure the battery is properly install and fully charged 1. Power on the machine 2. Check whether the remote control's battery is properly install 3. Some of function only can react while the machine is power on Please read "Remote control function" carefully on the user manual 1. Put the machine on the ground 2. Check whether the machine was stuck by obstacles 1. Ensure the AC adapter is the original machine's adapter 2. Stop charging and run out the battery power then recharge again 1. Take off the bumper's protecting sponge
Possible Cause
No power
Machine is away from ground over 3 seconds
User wrong AC adapter
Trouble indication
Can not power on
Bumper is not properly react
Remote control no reaction
Error LED light up
Error and Low Battery light up