Ingeteam NEO User manual

NEO
Installation and Operation Manual
Manual de instalación y uso
Manuel d'installation et usage
Manuale d'installazione e uso

ABV2011IQM01_
06/2021
Ingeteam Power Technology, S.A. - Energy
Avda. Ciudad de la Innovación, 13
31621 SARRIGUREN (Navarra) - Spain
Tel.: [phone]
Fax.: [phone]
e-mail: electricmobility[email protected]
Service Call Center: [phone]

ABV2011IQM01_
English EN
Español ES
Français FR
Italiano IT
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The copy, distribution or use of this document or of its content requires written authorisation. Any breach thereof will be reported for
damages. All rights reserved including those of patent rights or design registration.
The conformity of the document content with the hardware described has been checked. However, discrepancies may exist. Liability
will not be assumed for total concordance. The information contained in this document is regularly reviewed and it is possible that
there may be changes in subsequent editions. Other functions may be available which are not covered by this document.
This document may be changed.
La copia, circulación o uso de este documento o de su contenido requiere un permiso por escrito. Su incumplimiento será
denunciado por daños y perjuicios. Todos los derechos están reservados, incluyendo aquellos que resulten de derechos de patentes
o registro del diseño.
La correspondencia del contenido del documento con el hardware ha sido comprobada. Sin embargo, pueden existir discrepancias.
No se asume ninguna responsabilidad por la concordancia total. La información que contiene este documento es revisada
regularmente y es posible que se produzcan cambios en siguientes ediciones.
El presente documento es susceptible de ser modificado.
La copie, distribution ou utilisation de ce document ou de son contenu requiert une autorisation écrite. Toute personne ne respectant
pas cette condition sera passible de poursuites. Tous les droits sont réservés, y compris ceux qui découlent des droits de brevets ou
d’enregistrement des conceptions.
La correspondance entre le contenu du document et le matériel a été vérifiée. Il peut toutefois exister des divergences. Aucune
responsabilité de concordance totale n’est assumée. Les informations contenues dans ce document sont régulièrement révisées et il
est possible que des changements surviennent dans les éditions à venir.
Le présent document est susceptible d’être modifié.
Per copiare, condividere o utilizzare il presente documento o il suo contenuto è necessaria un’autorizzazione scritta. Il mancato
rispetto di quest’obbligo sarà perseguito. Tutti i diritti sono riservati, compresi quelli risultanti da diritti di brevetti o dalla registrazione
del progetto.
La corrispondenza del contenuto del presente documento con l’hardware è stata verificata, tuttavia, possono sussistere discrepanze.
Si declina ogni responsabilità relativamente alla concordanza totale. Le informazioni contenute in questo documento sono
regolarmente sottoposte a revisione ed è possibile che siano inserite delle modifiche nelle prossime edizioni.
Questo documento può essere soggetto a modifiche.
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Contents Ingeteam
Contents
Contents ................................................................................................................................................... 5
1. Welcome ............................................................................................................................................... 6
1.1. About this manual ......................................................................................................................... 6
1.2. Warranty ....................................................................................................................................... 6
1.3. Safety measures ............................................................................................................................ 6
2. Before starting....................................................................................................................................... 7
2.1. Identification of the charger............................................................................................................ 7
2.2. Elements included in the packaging ................................................................................................ 7
2.3. Required tools ............................................................................................................................... 8
3. Installation............................................................................................................................................ 9
3.1. Installation of the NEO charger ....................................................................................................... 9
3.1.1. Check the power supply cut .................................................................................................... 9
3.1.2. Check the connections ........................................................................................................... 9
3.1.3. Optional: install the stand element.......................................................................................... 9
3.1.4. Place the template................................................................................................................. 9
3.1.5. Prepare the connections....................................................................................................... 10
3.1.6. Prepare the installation of the charger ................................................................................... 10
3.1.7. Fit the upper screw.............................................................................................................. 11
3.1.8. Connect the charger to the power .......................................................................................... 11
3.1.9. Hang the charger from the screw........................................................................................... 12
3.1.10. Fix the charger to the wall .................................................................................................. 12
3.1.11. Supply power to the charger ............................................................................................... 13
3.2. Installation of the CURVE device................................................................................................... 13
3.3. Installation of the STAND element (optional) .................................................................................. 15
4. Technical specifications........................................................................................................................ 19
4.1. Chargers ..................................................................................................................................... 19
4.2. Dimensions ................................................................................................................................. 20
4.3. Accessories ................................................................................................................................. 20
4.3.1. STAND ............................................................................................................................... 20
4.3.2. CURVE ............................................................................................................................... 21

ABV2011IQM01_ - Installation and Operation Manual
1. Welcome
1.1. About this manual
This manual contains important and essential information for the correct installation of NEO chargers and their
accessories.
This manual, including the images that appear in it, are the intellectual property of INGETEAM, who reserves the
right to modify its content without having to update the previous manuals. It will not be accessible to third parties
without their express authorization. It is only available for users.
It is not permitted to copy, disseminate or disclose this document, in whole or in part, nor make it available to
others, especially competing companies, without prior authorization from INGETEAM.
The images that appear in this manual are purely informative and have no contractual validity.
The original manual is written in Spanish. The translation of the original manual into different languages is for the
purpose of clarifying its content. If there are any discrepancies between the translated document and the original,
the original version takes precedence over the translation.
1.2. Warranty
INGETEAM guarantees this product and its accessories against any defects in materials and in the manufacturing
process for a period of 2 years from the date of purchase. During this period, INGETEAM will repair or replace any
defective product. In the event of repair or replacement, the warranty period for new items will be the remainder of
the original components, or 6 months, whichever is longer. The warranty will be voided in the following cases:
• Defects caused by an accident, improper use, inadequate maintenance or normal wear.
• Replacement, modification or incorporation of any part in an unauthorized way.
• Installation, repair or disassembly of the unit by unqualified personnel.
1.3. Safety measures
The charger must only be installed by qualified personnel following applicable local regulations.
• Use the unit within the parameters and conditions specified in “Technical specifications”.
• Visually inspect the unit before it is installed. Contact the distributor if faults, breakages, dirt or humidity
are detected.
• Take the necessary precautions in the event of having an electronic medical implant. Consult a doctor
about the effects of the charging process on the implant.
• Do not remove, eliminate or damage the unit's labels or stickers.
• Do not step on, hit or drop the charging cable or the connector.
• Do not tension the charging cable under any circumstances.
• Do not use extension cables or adapters for the charging cable.
• The charger must always be connected to the installation's ground connection.
• Do not install the charger near flammable, explosive or combustible materials, chemicals or solvents, gas
pipes, steam vents, radiators or batteries.
• Do not install the charger in areas susceptible to flooding, high humidity or running water.
• Before installing the charger, ensure that the assembly surface can withstand the mechanical stresses
associated with the weight of the charger and its use.
• This unit will be permanently connected to the AC supply network.
• The power supply line must be connected to an existing installation. This line must have the necessary
protections according to local regulations, and must always be of a maximum caliber equal to the
maximum output of the charger (32 A). This unit requires an external residual current protection.
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2. Before starting
2.1. Identification of the charger
The charger model is visible on its panel (NEO) The charger also has a label on the side that shows which model it
is.
2.2. Elements included in the packaging
Element Quantity
NEO
NEO charger 1
5.4x45 screw 1
4.8x90 screw 3
SX8x40 wall plug 4
Cap 3
25 mm drilled grommet 1
Blind grommet 1
Hollow crimp ferrule for 6 mm2cables 5
Replacement ACCESS CODE label 1
Template for installation 1
STAND
STAND 1
M5x12 screw 1 (single STAND)
2 (double STAND)
M5x70 screw 3 (single STAND)
6 (double STAND)
CURVE
CURVE 1
Flange 1
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2.3. Required tools
NEO
Drill
8 mm drill bit
Phillips PH2 screwdriver
Hammer
Pencil or marker
STAND
Wrench
4 mm Allen or hex key
CURVE
3.2 mm flathead screwdriver
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3. Installation
3.1. Installation of the NEO charger
3.1.1. Check the power supply cut
Make sure the power supply is interrupted at the point of installation of the charger.
3.1.2. Check the connections
Check that the required electrical wiring for powering the charger is available at the point of installation.
OPTIONAL: If a CURVE device will also be installed, check that the wiring from that device is also available. For
more information, see “Installation of the CURVE device”.
3.1.3. Optional: install the stand element
If it is necessary to install the STAND element to anchor the charger to the ground, see “Installation of the STAND
element (optional)”.
3.1.4. Place the template
Place the template in the desired position, approximately 1.2 m from the horizontal reference to the ground.
CAUTION
It is recommended to use a level to ensure that the template is perfectly level.
1.2 m
Ground
Connector height
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3.1.5. Prepare the connections
Following the template’s indications, carry out the following steps:
1. Place the tube for the power supply wiring at the indicated height.
2. Cut and strip the cables to the recommended length.
3. Fit the ferrules.
CAUTION
Always use a suitable tool (crimper) to avoid bad connections that can cause overheating in the connection
terminals.
20 mm hollow
crimp ferrule
5.5 cm
Connection tube
25 cm
3.1.6. Prepare the installation of the charger
1. Mark the holes to be made.
2. Drill the holes.
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3. Fit the wall plugs.
8 mm
1
2
3
3.1.7. Fit the upper screw
Fit the screw of the upper part and tighten it until there is a 4 mm gap between the screw head and the wall.
CAUTION
In the case of the STAND, use the screws that come with it in the packaging.
4 mm
Wall mounting: 5.4x45 screw
STAND assembly: M5x12 screw
3.1.8. Connect the charger to the power
Connect the electrical terminals of the power cable to the corresponding points on the charger.
CAUTION
Make sure that all screws are suitably tightened for effective contact of the active elements of the conductor.
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Neutral
Phase a1
Ground
• OPTIONAL: If a CURVE device is also going to be installed, connect the wiring from that device. For more
information, see “Installation of the CURVE device”.
3.1.9. Hang the charger from the screw
Hang the charger on the upper screw.
3.1.10. Fix the charger to the wall
1. Fit the three screws on the lower part of the charger and tighten them firmly.
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2. Fit the caps to cover the three screws.
FRONTAL
Wall mounting: 4.8x90 screw
STAND assembly: M5x70 screw
1
2
3.1.11. Supply power to the charger
Close the cut-off element of the electrical circuit that powers the charger.
3.2. Installation of the CURVE device
1. Select the circuit on which you wish to install the CURVE device.
At the meter output Bypassing the home
METER
Contracted
power
Home power
Electric
vehicle
power
CURVE
PANEL PANEL
PANEL
METER
Contracted
power
Home power
Electric
vehicle
power
CURVE
PANEL
CAUTION
The operation of the CURVE device is independent of the direction of the active phase current that passes
through it.
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2. Install the CURVE device in the active phase of the circuit you wish to measure (general or home).
Cables that connect to the charger
Active phase
3. Attach the CURVE device to the cable using the mounting flange.
Mounting flange
4. Run a 1.5 mm two-wire cable between the CURVE device and the charger.
5. Strip the cable 8 mm on each wire and connect it to the terminals of the CURVE device.
8 mm
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6. Strip the cable 8 mm on each wire and connect the CURVE device to the charger on the pins.
3.3. Installation of the STAND element (optional)
1. Prepare the ground anchors for the STAND element according to the figure, always using M12
components.
20.5 cm
15.5 cm
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2. Remove the top part of the STAND element in order to access the hollow interior.
3. Put the STAND element next to the cable output on the ground, and pass the power supply cables and
the auxiliary wiring (to connect other devices) through the hollow interior from the bottom until they can
be pulled out via the corresponding grommet.
Electrical wiring
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4. Fix the STAND element to the ground.
5. Install the charger on the STAND element. Follow points 7 to 11 of the charger assembly instructions.
CAUTION
The fasteners to be used in this case must be those provided with the STAND element and not those provided
with the charger.
CAUTION
Due to the fact that the power supply to the charger is not via the side of the charger in this case, that access
must be covered with the blind grommet provided with the charger.
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6. Reinstall the top part of the STAND element.
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4. Technical specifications
4.1. Chargers
NEO
Functional
Standard and charging mode IEC 61851-1 Ed 3.0 Mode 3
User interface Ingeteam NEO app
Status indication Multicolor LED
Consumption measurement Direct metering with shunt
Access control
Free
Proximity
Manual
Static power control Individually for each charger
Dynamic power control For each charger, with a setpoint that will vary with the measurement of the Ingeteam CURVE device in real time
Charging scheduling Yes
No. of EVs that can be charged simultaneously 1
Electrical
Frequency 50-60 Hz
Maximum current (per phase) 32 A
Power supply Single-phase (P+N+E)
Voltage AC 230 V
Maximum output power 7.4 kW
No. of connectors 1
Connector type
Socket Type 2
Integrated charging cable Type 1
Integrated charging cable Type 2
Safety
Power cut Latching relay 80 A
Protection against electric shock Class II
Relay fault detection in case of welded contacts Yes
Detection of ground connection presence Yes
Detection of correct supply connection Yes
Direct current leak detection No
Communications
Bluetooth BLE 4.2
Wi-Fi No
Ethernet No
Modem No
Mechanical
Material Flame-retardant PC/ASA (V0). Suitable for outdoor use
Anchor type Wall
Ground with the STAND accessory
Height (mm) 365
Width (mm) 220
Depth (mm) 105
Weight (including 3 m/5 m/7 m charging cable) 3.15 kg/3.75 kg/4.35 kg
IP rating IP54
IK rating IK10
Connector support (on unit with integrated cable) Integrated in the unit
Cable length (on unit with integrated cable)
3 meters
5 meters
7 meters
Power terminal block Accessible from the exterior (no need to open the unit during installation)
Maximum power cable gage 10 mm2
Color White
Red
Environmental
Suitable for outdoor use Yes
Operating temperature -25 to 40°C
Storage temperature -25 to 60 °C
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4.2. Dimensions
220 105
365
4.3. Accessories
4.3.1. STAND
Single STAND
283 240
1400
250 180
120
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