innovair MULTI-MAX VWM10H25F User manual

Owners
Manual
VWM10H25F
VWM13H25F
VWM18H25F
VWM24H25F
Thank you for choosing our product.
For proper operation, please read and keep this manual carefully.
If you have lost the Owner’s Manual, please contact the local agent or visit
www.innovair.com or sent email to [email protected] for electronic version.
©2018Innovair Corporation. All Rights Reserved.
www.innovair.com
High Walls

Operation Notices
Precautions............................................................................................................1
Parts name ............................................................................................................6
Screen Operation Guide
Buttons on remote controller .................................................................................7
Introduction for icons on display screen ................................................................7
Introduction for buttons on remote controller.........................................................8
Function introduction for combination buttons.....................................................12
Operation guide...................................................................................................13
Replacement of batteries in remote controller.....................................................13
Emergency operation .......................................................................................... 14
Maintenance
Clean and maintenance....................................................................................... 14
Malfunction
Malfunction analysis ............................................................................................17
Installation Notice
Installation dimension diagram............................................................................21
22.............................................................................................noitallatsnirofslooT
Selection of installation location ..........................................................................22
Requirements for electric connection ..................................................................23
Installation
Installation of indoor unit......................................................................................24
. 29
Check after installation ...........................
.
............................................................
29
Test and operation
Test operation
......................................... ............................................................
Attachment
.........................................................................30
Pipe expanding method
Configuration of connection pipe
.......................................................................................32
Content
Wired Controller................................................................................................... 33
This appliance is not intended for use by persons (including children) with reduced physical, sensory
or mental capabilities, or lack of experience and knowledge, unless they have been given supervision
or instruction concerning use of the appliance by a person responsible for their safety.
Children should be supervised to ensure that they do not play with the appliance.
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www.innovair.com

Explanation of Symbols
Indicates a hazardous situation that, if not avoided, will
result in death or serious injury.
Indicates a hazardous situation that, if not avoided, could
result in death or serious injury.
Indicates a hazardous situation that, if not avoided, may
result in minor or moderate injury.
Indicates important but not hazard-related information,
used to indicate risk of property damage.
Indicates a hazard that would be assigned a signal word
WARNING or CAUTION.
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MULTI-MAX HIGH WALLS OWNERS MANUAL
Precautions
WARNING
Do not connect air conditioner to multi-purpose socket.
This appliance can be used by children aged from 8
Operation and Maintenance
If the supply cord is damaged, it must be replaced by
the manufacturer, its service agent or similarly qualified
persons in order to avoid a hazard.
Do not spray water on indoor unit. It may cause electric
shock or malfunction.
Otherwise, it may cause fire hazard.
Children shall not play with the appliance.
Cleaning and user maintenance shall not be made by
children without supervision.
years and above and persons with reduced physical,
sensory or mental capabilities or lack of experience
and knowledge if they have been given supervision or
instruction concerning use of the appliance in a safe
way and understand the hazards involved.
Do not wash the air conditioner with water to avoid
electric shock.
After removing the filter, do not touch fins to avoid injury.
Do not use fire or hair dryer to dry the filter to avoid
deformation or fire hazard.
Do disconnect power supply when cleaning air
conditioner. Otherwise, it may cause electric shock.
.
©2020 Innovair Corporation. All Rights Reserved.
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MULTI-MAX HIGH WALLS OWNERS MANUAL
Precautions
WARNING
.
Do not block air outlet or air inlet. It may cause
malfunction.
remote controller may be broken.
●Power cord is overheating or damaged.
●There’s abnormal sound during operation.
●Circuit break trips off frequently.
●Air conditioner gives off burning smell.
●Indoor unit is leaking.
contact the dealer or qualified professionals for service.
When turning on or turning off the unit by emergency
operation switch, please press this switch with an insulating
object other than metal.
outlet. It may cause personal injury or damage.
WARNING
conditioner and disconnect power immediately, and then
If the air conditioner operates under abnormal conditions,
it may cause malfunction, electric shock or fire hazard.
Do not spill water on the remote controller, otherwise the
electric shock or damage. Please contact dealer when
you need to repair air conditioner.
Do not repair air conditioner by yourself. It may cause
objects. It may cause damage or personal injury.
Do not step on top panel of outdoor unit, or put heavy
When below phenomenon occurs, please turn off air
Do not extend fingers or objects into air inlet or air
Maintenance must be performed by qualified
professionals. Otherwise, it may cause personal injury
or damage.
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MULTI-MAX HIGH WALLS OWNERS MANUAL
Precautions
WARNING
.
Do install the circuit break. If not, it may cause malfunction.
of at least 3mm in all poles should be connected in fixed
wiring.
magnet buckle and heating buckle function, it can protect
the circuit-short and overload.
power supply circuit and circuit break.
WARNING
note the following table.Air switch should be included
Make sure the power supply matches with the
requirement of air conditioner.Unstable power supply or
incorrect wiring or malfunction. Please install proper power
supply cables before using the air conditioner.
An all-pole disconnection switch having a contact separation
Must follow the electric safety regulations when installing
the unit.
grounding wire of power socket.
Properly connect the live wire, neutral wire and
any work related to electricity and safety.
Be sure to cut off the power supply before proceeding
Including an circuit break with suitable capacity, please
Air Conditioner should be properly grounded. Incorrect
Don't use unqualified power cord.
grounding may cause electric shock.
According to the local safety regulations, use qualified
Installation must be performed by qualified professionals.
Otherwise, it may cause personal injury or damage.
Attachment
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www.innovair.com

MULTI-MAX HIGH WALLS OWNERS MANUAL
Precautions
WARNING
.
Installation must be performed in accordance with the
persons in order to avoid a hazard.
must be properly grounding with specialized grounding
device by a professional. Please make sure it is always
grounded effectively, otherwise it may cause electric shock.
The appliance must be positioned so that the plug is
accessible.
If the length of power connection wire is insufficient, please
contact the supplier for a new one. Avoid extending the
wire by yourself.
All wires of indoor unit and outdoor unit should be
connected by a professional.
national wiring regulations.
requirement of NEC and CEC by authorized personnel
only.
WARNING
wire, which can't be used for other purposes.
The grounding resistance should comply with national
electric safety regulations.
The air conditioner is the first class electric appliance. It
keep the interconnection cable away from the copper
tube.
The temperature of refrigerant circuit will be high, please
the manufacturer, its service agent or similarly qualified
If the supply cord is damaged, it must be replaced by
The yellow-green wire in air conditioner is grounding
The appliance shall be installed in accordance with
Do not put through the power before finishing installation.
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MULTI-MAX HIGH WALLS OWNERS MANUAL
Precautions
The indoor unit should be installed close to the wall.
reachable after finishing installation.
far away from animals or plants.If it is unavoidable,
please add the fence for safety purpose.
WARNING
place, only the qualified person can perform the work.
Otherwise, it may cause personal injury or damage.
If you need to relocate the air conditioner to another
must be installed in the line.
For the air conditioner without plug, an circuit break
Select a location which is out of reach for children and
For the air conditioner with plug, the plug should be
Working temperature range
NOTICE:
Indoor side DB/WB(℃) Outdoor side DB/WB(℃)
Maximum cooling 26.7/19.4 46.1/23.9
Maximum heating 26.7/- 23.9/18.3
●The temperature range for operating the unit with electric heating: -20℃~46.1℃;
the temperature range for operating the unit without electric heating: -18℃~46.1℃
©2020 Innovair Corporation. All Rights Reserved.
www.innovair.com

MULTI-MAX HIGH WALLS OWNERS MANUAL
(Display content or position may be different from above
graphics, please refer to actual products)
Parts Name
Indoor Unit
air inlet
panel
aux.button
horizontal louver
air outlet
heating
indicator
temp.
indicator
cooling
indicator
power
indicator
receiver
window
drying
indicator
display
remote controller
NOTICE:
Actual product may be different from above graphics, please refer to actual
products.
6

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OWNERS MANUAL
Introduction for buttons on remote controller
Note:
● This is a general use remote controller, it could be used for the air conditioners with multifunction; For some function, which the
model doesnt have, if press the corresponding button on the remote controller that the unit will keep the original running status.
● After putting through the power, the air conditioner will give out a sound. Operation indictor " " is ON (red indicator). After that,
you can operate the air conditioner by using remote controller.
●
Under on status, pressing the button on the remote controller, the signal icon " " on the display of remote controller will blink once
and the air conditioner will give out a “de” sound, which means the signal has been sent to the air conditioner.
● Under off status, set temperature and clock icon will be displayed on the display
of remote controller (If timer on, timer off and light functions are set, the corre- sponding icons will be displayed on the display of
remote controller at the same
time); Under on status, the display will show the corresponding set function icons.
Function and Control
Remote Controller Introduction of Prestige
7
MULTI-MAX HIGH WALL
8℃ heating function
Set temperature
Health mode
Scavenging function
Set time
X-FAN function
WiFi function
Light
Set temp.
Outdoor ambient
temp.
Indoor ambient
temp.
Sleep mode
Clock
I feel
TIMER ON / TIMER OFF
Auto mode
Cool mode
Dry mode
Fan mode
Up & down swing
Child lock
Send signal
Turbo mode
Heat mode
Operation mode
Set fan speed
Temp.
display type
Introduction for icons on display screen
Buttons on remote controller
MODE FAN
SWING TURBO
SLEEP TEMP
I FEEL
LIGHT CLOCK
TIMER
ON
TIMER
OFF

MULTI-MAX HIGH WALLS OWNERS MANUAL
Introduction for buttons on remote controller
●When selecting auto mode, air conditioner will operate automatically according
to ex-factory setting. Set temperature can't be adjusted and will not be
displayed as well. Press "FAN" button can adjust fan speed. Press "SWING"
button can adjust fan blowing angle.
●A● After selecting cool mode, air conditioner will operate under cool mode.
Cool indicator on indoor unit is ON (This indicator is not available for some
models). Press "▲" or "▼" button to adjust set temperature. Press "FAN"
button to adjust fan speed. Press "SWING" button to adjust fan blowing angle.
●When selecting dry mode, the air conditioner operates at low speed under dry
mode. Dry indicator " " on indoor unit is ON. Under dry mode, fan speed can’t
be adjusted. Press " " button to adjust fan blowing angle.
●When selecting fan mode, the air conditioner will only blow fan, no cooling and
no heating. All indicators are OFF. Press "FAN" button to adjust fan speed. Press
" " button to adjust fan blowing angle.
●When selecting heat mode, the air conditioner operates under heat mode. Heat
indicator on indoor unit is ON (This indicator is not available for some models).
Press "▲" or "▼" button to adjust set temperature. Press "FAN" button to adjust
fan speed. Press "SWING" button to adjust fan blowing angle. (Cooling only unit
won't receive heat mode signal. If setting heat mode with remote controller, press
ON/OFF button can't start up the unit)
Note:
●For preventing cold air, after starting up heating mode, indoor unit will delay 1~5
minutes to blow air (actual delay time is depend on indoor ambient temperature).
●Set temperature range from remote controller 16~30℃(61-86℉); Fan speed:
auto, low speed medium speed, high speed.
Note:
●After putting through the power, the air conditioner will give out a sound.
Operation indictor " " is ON (red indicator). After that, you can operate the air
conditioner by using remote controller.
ON/OFF button
Press this button can turn on or turn off the air conditioner. After turning on the air
conditioner, operation indicator " " on indoor unit’s display is ON (green indicator.
The colour is different for different models), and indoor unit will give out a sound.
Press this button to select your required operation mode.
AUTO COOL FANDRY HEAT
8
MODE button

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MULTI-MAX HIGH WALLS OWNERS MANUAL
Introduction for buttons on remote controller
Pressing this button can set fan speed circularly as: auto (AUTO), low( ), medium
( ), high( ).
Auto
Press this button can select up&down swing angle. Fan blow angle can be selected
circularly as below:
●When selecting " ", air conditioner is blowing fan automatically. Horizontal
louver will automatically swing up & down at maximum angle.
●When selecting " 、 、 、 、
●When selecting " 、 、
●Hold " " button above 2s to set your required swing angle. When reaching your
required angle, release the button.
Note:
●"、 、 " may not be available. When air conditioner receives this signal, the
air conditioner will blow fan automatically.
SWING button
no display
(horizontal louvers stops
at current position)
buttons
Press "▲" or "▼" button once increase or decrease set temperature 1℃(°F).
Holding "▲" or "▼" button, 2s later, set temperature on remote controller will
change quickly. On releasing button after setting is finished, temperature indicator
on indoor unit will change accordingly. (Temperature can't be adjust-ed under auto
mode)
When setting TIMER ON, TIMER OFF or CLOCK, press "▲" or "▼" button to
adjust time. (Refer to CLOCK, TIMER ON, TIMER OFF buttons)
FAN button
9
/
Under AUTO speed, air conditioner will select proper fan speed automatically
according to ex-factory setting.
Fan speed under dry mode is low speed.
●
●
Notice

MULTI-MAX HIGH WALLS OWNERS MANUAL
Introduction for buttons on remote controller
Press this button to set clock time. " " icon on remote controller will blink. Press
"+" or "-" button within 5s to set clock time. Each pressing of "+" or "-" button, clock
time will increase or decrease 1 minute. If hold "+" or "-" button, 2s later, time will
change quickly. Release this button when reaching your required time. Press
Note:
●Clock time adopts 24-hour mode.
●The interval between two operation can’t exceeds 5s. Otherwise, remote contro-
ller will quit setting status. Operation for TIMER ON/TIMER OFF is the same.
CLOCK button
TIMER ON / TIMER OFF button
●TIMER ON button
"TIMER ON" button can set the time for timer on. After pressing this button, " "
icon disappears and the word "ON" on remote controller blinks. Press "+" or "-"
button to adjust TIMER ON setting. After each pressing "+" or "-" button, TIMER
ON setting will increase or decrease 1min. Hold "+" or "-" button, 2s later, the
time will change quickly until reaching your required time.
resumes displaying. Cancel TIMER ON: Under the condition that TIMER ON is
started up, press "TIMER ON" button to cancel it.
●TIMER OFF button
"TIMER OFF" button can set the time for timer off. After pressing this button," "
icon disappears and the word "OFF" on remote controller blinks. Press "+" or "-"
button to adjust TIMER OFF setting. After each pressing "+" or "-" button, TIMER
OFF setting will increase or decrease 1min. Hold "+" or "-" button, 2s later, the
time will change quickly until reaching your required time.
Press "TIMER OFF" word "OFF" will stop blinking. " " icon resumes displaying.
Cancel TIMER OFF. Under the condition that TIMER OFF is started up, press
"TIMER OFF" button to cancel it.
Note:
●Under on and off status, you can set TIMER OFF or TIMER ON simultaneously.
●Before setting TIMER ON or TIMER OFF, please adjust the clock time.
●After starting up TIMER ON or TIMER OFF, set the constant circulating valid.
After that, air conditioner will be turned on or turned off according to setting time.
ON/OFF button has no effect on setting. If you don’t need this function, please
use remote controller to cancel it.
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MULTI-MAX HIGH WALLS OWNERS MANUAL
Introduction for buttons on remote controller
no display
●When selecting " " or no display with remote controller, temperature indicator
on indoor unit displays set temperature.
●When selecting " " with remote controller, temperature indicator on indoor unit
displays indoor ambient temperature.
●When selecting " " with remote controller, temperature indicator on indoor unit
displays outdoor ambient temperature.
X-FAN button
Press this button under cool and dry mode to start up x-fan function, and " " icon
on remote controller will be displayed. Press this button again to cancel x-fan
function, and " " icon will disappear.
Note:
●When x-fan function is on, if the air conditioner is turned off, indoor fan will still
operate at low speed for a while to blow the residual water inside the air duct.
●During x-fan operation, press X-FAN button to turn off x-fan function. Indoor fan
will stop operation immediately.
By pressing this button, you can see indoor set temperature, indoor ambient
temp-erature or outdoor ambient temperature on indoor unit’s display. The setting
on remote controlleris selected circularly as below:
Under COOL or HEAT mode, press this button to turn to quick COOL or quick
HEAT mode. " " icon is displayed on remote controller. Press this button again
to exit turbo function and " " icon will disappear.
11
TEMP button
TURBO button
WiFi button
Press "WiFi" button to turn on WiFi function. "WiFi" icon will be displayed on the
remote controller.
Hold "WiFi" button for 5s to turn off WiFi function and "WiFi" icon will disappear.
Under off status, press "MODE" and "WIFI" buttons simultaneously for 1sec, WiFi
module will restore factory settings.

MULTI-MAX HIGH WALLS OWNERS MANUAL
Introduction for buttons on remote controller
Function introduction for combination buttons
Child lock function
Press "▲" and "▼" simultaneously to turn on or turn off child lock function. When
child lock function is on, " " icon is displayed on remote controller. If you operate
the remote controller, the " " icon will blink three times without sending signal to
the unit.
Temperature display switchover function
Under OFF status, press "▼" and "MODE" buttons simultaneously to switch
temp-erature display between ℃and ℉.
Press this button to turn off display light on indoor unit. " " icon on remote
controller disappears. Press this button again to turn on display light. " " icon is
displayed.
Under COOL, HEAT or DRY mode, press this button to start up sleep function.
" " icon is displayed on remote controller. Press this button again to cancel sleep
function and " " icon will disappear.
SLEEP button
LIGHT button
12
Press this button to start I FEEL function and " " will be displayed on the remote
controller. After this function is set, the remote controller will send the detected
ambient temperature to the controller and the unit will automatically adjust the
indoor temperature according to the detected tempera-ture. Press this button again
to close I FEEL func-tion and " " will disappear.
Please put the remote controller near user when this function is set. Do not put the
remote control-ler near the object of high temperature or low tem-perature in order
to avoid detecting inaccurate ambient temperature. When I FEEL function is turned
on, the remote controller should be put within the area where indoor unit can
receive the signal sent by the remote controller.
I-FEEL button
8℃ heating function
Under heat mode, press "TEMP" and "CLOCK" buttons simultaneously to start up or
turn off 8℃ heating function. When this function is started up, " " and "8℃" will be shown
on remote controller, and the air conditioner keep the heating status at 8°C. Press "TEMP"
and "CLOCK" buttons simulta-neously again to exit 8℃ heating function.

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MULTI-MAX HIGH WALLS OWNERS MANUAL
Operation guide
Replacement of batteries in remote controller
1. Press the back side of remote controller marked
the cover of battery box along the arrow direction.
2. Replace two 7# (AAA 1.5V) dry batteries, and
make sure the position of "+" polar and "-" polar
are correct.
3. Reinstall the cover of battery box.
signal sender battery
Cover of battery box
remove
reinstall
NOTICE
●During operation, point the remote control signal sender at the receiving
window on indoor unit.
●The distance between signal sender and receiving window should be no
more than 8m, and there should be no obstacles between them.
or wireless telephone; remote controller should be close to indoor unit during
operation.
●Replace new batteries of the same model when replacement is required.
●When you don’t use remote controller for a long time, please take out the
batteries.
●If the display on remote controller is fuzzy or there’s no display, please
replace batteries.
1. After putting through the power, press "ON/OFF" button on remote controller to
turn on the air conditioner.
2. Press "MODE" button to select your required mode: AUTO, COOL, DRY, FAN,
HEAT.
3. Press "▲" or "▼" button to set your required temperature. (Temperature can't
be adjusted under auto mode)
4. Press "FAN" button to set your required fan speed: auto, low, medium and high
speed.
5. Press " " button to select fan blowing angle.
13
Energy-saving function
Under cooling mode, press "TEMP" and "CLOCK" buttons simultaneously to start up or
turn off ener-gy-saving function. When energy-saving function is started up, "SE" will be
shown on remote con-troller, and air conditioner will adjust the set tem-perature
automatically according to ex-factory setting to reach to the best energy-saving effect.
Press "TEMP" and "CLOCK" buttons simultane-ously again to exit energy-saving function.

MULTI-MAX HIGH WALLS OWNERS MANUAL
Emergency operation
Clean and maintenance
air conditioner. When the air conditioner is turned on, it will operate under
auto mode.
aux. button
panel
WARNING:
Use insulated object to press the auto button
If remote controller is lost or damaged, please use auxiliary button to turn
on or turn off the air conditioner. The operation in details are as below:
WARNING
NOTICE:
■Turn off the air conditioner and disconnect the power before cleaning the air
conditioner to avoid electric shock.
■Do not wash the air conditioner with water to avoid electric shock.
■Do not use volatile liquid to clean the air conditioner.
Clean surface of indoor unit
When the surface of indoor unit is dirty, it is recommended to use a soft dry cloth
or wet cloth to wipe it.
●Do not remove the panel when cleaning it.
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MULTI-MAX HIGH WALLS OWNERS MANUAL
Clean and maintenance
1
2
3
4
Open panel
Pull out the panel to a certain ●Use dust catcher or water to
the water (below 45℃) to clean
it, and then put it in a shady
and cool place to dry.
panel cover tightly.
operation environment, clean frequency can be increased.
WARNING
15

MULTI-MAX HIGH WALLS OWNERS MANUAL
Clean and maintenance
Notice for recovery
1. Many packing materials are recyclable materials.
Please dispose them in appropriate recycling unit.
2. If you want to dispose the air conditioner, please contact local dealer or
consultant service center for the correct disposal method.
1. Check whether air inlets and air outlets are blocked.
2. Check whether air switch, plug and socket are in good condition.
4. Check whether mounting bracket for outdoor unit is damaged or corroded.
If yes, please contact dealer.
5. Check whether drainage pipe is damaged.
1. Disconnect power supply.
3. Check whether mounting bracket for outdoor unit is damaged or corroded.
If yes, please contact dealer.
NOTICE: Checking before use-season
NOTICE: Checking after use-season
16

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MULTI-MAX HIGH WALLS OWNERS MANUAL
Malfunction analysis
General phenomenon analysis
Please check below items before asking for maintenance. If the malfunction still
Phenomenon Check items Solution
Indoor unit
can’t receive
remote
controller’s
signal or
remote
controller
has no
action.
●Whether it's interfered severely
(such as static electricity,stable
voltage)?
●Whether remote controller is
within the signal receiving
range?
●Whether there are obstacles?
●Whether remote controller is
pointing at the receiving
window?
●Is sensitivity of remote contro-
ller low; fuzzy display and no
display?
●No display when operating
remote controller?
●Fluorescent lamp in room?
●Pull out the plug. Reinsert
the plug after about 3min, and
then turn on the unit again.
●Signal receiving range is 8m.
●Remove obstacles.
●
Select proper angle and point
the remote controller at the re-
ceiving window on indoor unit.
●Check the batteries. If the
power of batteries is too low,
please replace them.
●Take the remote controller
close to indoor unit.
and then try it again.
●Check whether remote cont-
roller appears to be damaged.
If yes, replace it.
17