Inseego FX2000 User manual

Quick Start Guide
Inseego WavemakerTM
5G Indoor Router FX2000
This guide provides instructions for setting up, connecting,
and configuring your 5G Indoor Router FX2000.
To view this guide in other languages, click here.

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contents:
Get to know your device ..........................................................................................................................................4
Setting up your device ..............................................................................................................................................5
Connecting to a wireless device .............................................................................................................................6
Monitoring and managing your 5G Indoor Router .............................................................................................7
Restoring Factory Settings .......................................................................................................................................7
Other important information about your device .................................................................................................8
Need support? ............................................................................................................................................................8

get to know
your device
Please read before use

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Top view of the device
Understanding the lights on your 5G Indoor Router
Back view of the device
LED Color Operation Meaning
Blue Solid Blinking Strong 5G connection (3-5 bars)
Weak 5G connection (1-2 bars)
Green Solid Blinking Strong 5G connection (3-5 bars)
Weak 5G connection (1-2 bars)
Yellow Solid Software update is in progress
Red Solid Blinking Router is heating up
No service, SIM error, or locked SIM card
White Blinking Factory reset
Multicolor LED
USB Port
Antenna 1 Port*
*For external 3.4 - 5 GHz anntenas supporting high subs-6 hands
Antenna 2 Port*SIM Slot Power Port Reset
1Gbps LAN Port

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Step 1: Install the SIM card
• Use the included SIM tool to insert the SIM card into the appropriate SIM slot on the back of the device.
• Ensure that the SIM card notch is inserted first, with the gold contact points facing down.
Step 3: Find the best location for your device
• Scan the QR code to download the Inseego Mobile App from App Store or Google Play, or visit
https://inseego.com/inseego-connect-get-app to download the App.
• Follow instructions within the Inseego Mobile App to connect to the FX2000 and perform a location
survey to identify the ideal location for your device.
Note: Make sure to place your FX2000 on a sturdy surface.
Note: This device supports only Nano SIM cards.
Step 2: Power on your device
Plug the power cord into the router’s power port and plug the power adapter into an AC wall outlet.
SIM tool
Reset
SIM
setting up your device
Standard Micro Nano

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To wirelessly connect a Wi-Fi-capable device (such as a PC, laptop, tablet, or phone) to your 5G Indoor
Router for the first time:
1. Make sure the 5G Indoor Router is powered on and the indicator LED is blue or green.
2. On the device you want to connect to the Internet, open the Wi-Fi settings or application and in the
displayed list of available networks, find the Primary Wi-Fi network name printed on the bottom of your
5G Indoor Router.
3. Click Connect or otherwise select the network name.
4. When prompted, enter the Primary Wi-Fi password printed on the bottom of the router. You can
change the default name or password to something easier to remember (see “Monitoring and managing
your 5G Indoor Router”).
Your Wi-Fi–capable device is now connected to the Internet.
Connecting to a
wireless device

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You can use multiple options to monitor and manage your 5G Indoor Router:
• Inseego Mobile App - Use the same mobile app you used to install your FX2000 to perform basic device
monitoring and management.
• FX2000 Admin Web UI - Access the Web UI at http://192.168.1.1 for a full set of device management
features.
• Inseego Connect - Go to connect.inseego.com to sign up for a free Inseego Connect account, which
provides the fullest experience for monitoring and managing FX2000 devices from virtually anywhere in
the world with access to a web browser.
Note: The initial Admin Web UI and Wi-Fi passwords are printed on the label of your device. It is strongly
recommended to change your passwords before using your 5G Indoor Router.
If you need to reset your device to factory settings, follow these steps:
1. Verify that your 5G Indoor Router is powered on.
2. Locate the RESET opening on the back of your router.
3. Place the RESET end of the provided SIM tool (or one end of an unfolded paper clip) into the RESET
opening and press down for approximately five seconds until the device resets.
Note: When performing the factory reset, any changes made to settings will be lost.
Monitoring and managing your
5G Indoor Router
Restoring Factory Settings

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Inseego Mobile App Requirements
Any device with Wi-Fi capability and an Internet browser. The FX2000 is compatible with all major
operating systems and the latest versions of browsers.
System Requirements
Smartphone or device on iOS 13 or above, or Android 9.0 or above.
Approved Firmware Versions
This device will only operate with firmware versions that have been approved for use by us (your
service provider) and the device manufacturer. If unauthorised firmware is placed on the device, it
will not function.
5G
Not all devices, signals, or uses are compatible, check device specifications. See our website for 5G
coverage, access, and network management details.
For a more comprehensive user guide, you can view the Inseego User Guide here.
Alternatively, for Customer Service and troubleshooting, contact our team on 1800 211 112
Inseego is a registered trademark of Inseego Corp.
Other important
information about your
device
Need support?