Instanta 1000-C Guide

The Professional’s Choice
SureFlow compact range:
1000-C & 1000-M
Auto-Fill Catering Water Boiler
Installation And User Instructions

CONTENTS
CONTENTS & INTRODUCTION 2
SAFETY & ENVIRONMENTAL INFORMATION & DELIVERY CHECK-LIST 3
TECHNICAL SPECIFICATION 4
INSTALLATION 4
OPERATION 4
REGULAR DAILY USE 5
CLEANING 5
MAINTENANCE & SERVICE INFORMATION 5
SERVICE WARNINGS & FAULT DIAGNOSTICS 6
SERVICE TECHNICAL SUPPORT 7
GUARANTEE 7
Introduction
Dear Customer,
Congratulations on the purchase of your
Instanta machine.
Your new water boiler is designed to give you
years of trouble-free service provided that the
instructions contained in this manual are followed.
All new series Instanta products are energy
efficient, simple to operate and easy to service.
Find out more about Instanta products at
www.instanta.com
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Safety Information
Please read the following carefully
before switching on this appliance.
A competent person should install this appliance in
accordance with the installation instructions for this
appliance and all relevant local and national standards
including the following:
• Health & Safety at Work Act
• IEE Regulations
• Local & national Building Regulations
• BS Codes of practice
• Water Supply Regulations
All personnel should be provided with sufficient
training in the safe use of this appliance. A warning
notice displayed next to the machine is often helpful
in notifying users that the appliance contains and
dispenses near boiling water.
• Inform users that certain surfaces will become
hot (especially the draw-off tap). Care should be
taken to avoid potential injury from burns and
scalding whilst operating this appliance.
• In line with Health and Safety requirements we
recommend a risk assessment be carried out
after the boiler has been installed.
• This appliance is not intended for use by
persons (Including Children) with reduced
physical, sensory or mental capabilities, or lack
of experience and knowledge, unless they have
been given supervision or instruction concerning
use of the appliance by a person responsible
for their safety. Children should be supervised to
ensure they do not play with the appliance.
• Always disconnect the unit from the power
supply and allow it to cool down before servicing.
• The components in the draw-off tap are subject
to wear & tear. Check periodically (at least every
12 months), as part of a general maintenance
routine. We recommend that a spare tap
spring & tap washer (or upper tap assembly),
are held in case of emergencies and to
prevent down-time should the tap require
any maintenance/servicing.
• The unit must be earthed.
• Keep these instructions in a safe place near
the unit for future reference.
Environmental Information
(Information on disposal for users of waste
electrical & electronic equipment).
The “crossed out wheelie bin” symbol on this product
means that discarded electrical and electronic
products should not be mixed with general waste.
Disposing of the product correctly will help to save
valuable resources and prevent any potential negative
effects on human health and the environment
which could otherwise arise from inappropriate
waste handling. For proper treatment, recovery and
recycling of end-of-life products, please contact
your dealer or supplier for further information, or
local authority for details of your nearest designated
collection point.
Delivery Checklist
Before starting installation, check that you have the
following parts:
1. Catering Water Boiler
2. Drip-tray
3. Drip-tray fitting kit
4. White water inlet hose (3/4”BSP connection)
5. User instructions
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Technical Information
Model 1000-C 1000-M
Width mm 218 218
Depth mm 465 465
Height mm 440 400
Tap
Clearance
mm 150 150
Power
Rating
KW 3.0 2.25
Rapid
draw-off
Litres 5 3
Weight
(Empty)
KG 8.9 8.4
Weight
(Full)
KG 15.9 14
Water Inlet
Pressure:
Bar 2 to 7 2 to 7 bar
Installation
The boiler must be installed on a level work surface
with sufficient strength to support its weight.
Ensure all vents are unobstructed.
Locate in an area where there is adequate space to
use the boiler safely (e.g. free from risk of congestion
and tripping hazards).
Connection to Mains Water Supply:
Connect the WRAS approved water filling hose
(3/4”BSP) to the inlet connection point on the
back of the boiler and the other end to the mains
water supply, via an accessible isolating tap with
a ¾” BSP thread*.
IMPORTANT: If micro-bore pipe is used instead of
the inlet hose supplied, the size must be minimum
OD 3/8”(10mm).
The water supply must have a pressure not
exceeding 7bar (96psi), and no lower than 2bar
(28psi) NOTE: If your water pressure exceeds 7bar,
fit a suitable pressure reduction valve.
We regret that Instanta cannot be held responsible
for any machine malfunctions if the water pressure
exceeds that stated. If in doubt, consult your water
supply company.
*To meet WRAS installation requirements, an approved
single-check valve providing back-flow prevention
protection, should be fitted at the point of connection
between the water supply and the appliances.
Electrical Connection:
The boiler must be Earthed.
Your machine is supplied with a standard 13amp
bonded plug with a 13amp fuse.
Overflow:
The drip-tray has a limited capacity and is
designed to handle small spillages and drips only.
Wherever possible, we strongly recommend that it
is connected to a permanent waste outlet using the
fitting kit provided.
If preferred, and as an alternative, the overflow-outlet
can be connected from the back of the machine
using an optional rear-overflow kit (Pt. No: ROFK1)
available from Instanta Spares Department (01704
502905).
IMPORTANT: Whichever overflow connection is
chosen, the diameter of the pipe used must be
no less than 15mm.
Failure to connect the overflow-outlet to a
permanent waste or drain, could lead to property
damage from flooding.
If in all circumstances, it is absolutely not possible to
direct the boiler overflow-outlet to a permanent waste
or drain, then the mains water supply to the boiler
should be isolated and the unit switched off whenever
it is left unattended for long periods (e.g. overnight).
Whilst every reasonable precaution is taken to
prevent an overflow, Instanta cannot be held
responsible for any damage caused as a result
of incorrect installation or blockage of the
overflow or failure to direct the overflow to
a safe outlet.
Operation
First Use (once water and electrical connections
have been made):
• Switch boiler on.
• AMBER LIGHT will illuminate to indicate that the
boiler is filling with water.
• Once primed with water, the RED LIGHT will
illuminate to show that it is heating.
• When the boiler reaches the correct
temperature the GREEN LIGHT will show
that the boiler is ready.
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IMPORTANT NOTE: In normal daily use, the boiler
may be used as soon as the GREEN LIGHT shows,
but on first install, wait 15 minutes before starting
to use.
Regular Daily Use
• Switch boiler on.
• Wait for the GREEN LIGHT. The water will then
be at the correct temperature.
• Dispense water via the lever tap.
(CAUTION: Take care as boiler
dispenses near-boiling water).
Cleaning
Clean the external surfaces of the boiler regularly to
maintain good hygiene.
Empty the front drip-tray regularly.
Wipe external surfaces of the boiler with a
damp cloth. Do not use abrasive materials on
the outer surfaces.
Wipe the draw-off tap each day to keep clean and
also prevent lime-scale deposits from building up
around the tap-outlet.
Maintenance
& Service Information
Descaling:
The boiler should be periodically checked for scale
build-up…see below:
In hard water areas, the boiler should be descaled
on a regular basis to maintain efficient operation,
minimise energy consumption, and also retain
the water quality. The frequency depends on the
hardness of the local mains water supply and
whether or not a filter cartridge/water softener has
been installed.
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5

To De-scale:
• Safety Caution: Disconnect machine
from power supply.
• Empty the machine through the draw-off tap
and allow to cool.
• Lift off the outer-lid.
• Remove tank-lid (four fixing screws).
• Lift out the evaporation plates (inside of tank
- remember order of removal).
• Remove as much scale as possible by hand.
Any scale which is difficult to remove can be
dissolved by using a de-scaling solution.
• Wipe clean the level sensing probes.
• Flush with copious amounts of cold water to
ensure all traces of de-scaler are removed before
using the boiler again.
• Replace evaporation plates, tank-lid
and outer lid.
Draw-off Tap:
The tap spring and washer components are
subject to wear & tear. It is advisable to keep a
spare tap-spring and washer in case of emergencies.
Accessories & Spares (Tel: [phone])
Replacement Tap Washer: TP1001/L
Replacement Tap Spring: TP1007/N
Multi-Filter Cartridge: AQ35
Head for Multi-Filter: AQ35H
Rear-overflow Kit: ROFK-1
(connection to perm waste)
A full range of spares and accessories are
available from our spares department.
Service Warnings
& Fault Diagnosis
Your boiler is fitted with an intelligent fault diagnosing
system and is able to detect various fault conditions.
Some of these are less serious and the machine will
continue to operate as normal, while others are more
serious and will disable the unit.
Before calling for service, switch the machine off at
the mains supply. Draw-off a small amount of water
and then switch back on after 10 minutes.
If the fault does not clear, call technical support
for advice.
Light
Indication:
Possible
Causes:
Action:
Flashing
Green:
The bottom
probe is
scaled up
De-scale inside
of tank and level
sensors
Flashing
Orange:
• Water
turned off
• Inlet hose
kinked or bent
• Low
in-coming
water pressure
• Check water
supply and
stop-cock
• Check in-
coming water
is at minimum
of 2bar
Flashing
Red:
• Safety Control
has activated
• An internal
component has
failed
• Top probe not
recognised.
Water has
reached over-fill
probe
• See Safety
Controls below
• Contact
Instanta
Technical
Support.
• Clean and
de-scale
probes
Flashing
Red &
Green:
• Over-boil safety
switch tripped
on initial
heat-up.
• Faulty Element
• Boil-dry
safety control
activated
• Re-set
required:
Isolate power
to appliance.
Push-in
manual reset
button (remove
back panel to
access).
• Call service if
fault persists.
Rapid
Flashing
Red:
• The probes
are scaled-up
and water
has risen to a
dangerous level
(heating and
filling functions
are disabled)
De-scale inside
of tank and level
sensors
6

Safety Controls:
The majority of possible faults have been
covered above. However, in certain circumstances,
one of two different safety controls within the boiler
may have activated;
1). Over-boil safety cut-out – activates if boiler
produces excess steam. This can be due to:
• lime-scale within the tank.
• a temporary interruption in the water supply.
• a faulty temperature sensor or internal
component (triac).
To Reset Boiler: Switch off at the mains power
supply and allow the boiler to cool down for ten
minutes before switching back on (the safety device
should automatically reset).
Earlier Models: The over-boil cut-out will require a
manual reset. Contact Instanta Technical Support
department for assistance with this.
2). Boil-dry Safety cut-out. This operates if the boiler
has been boiled dry, for example, due to lime scale
build-up or water starvation.
The boil-dry safety switch will require resetting.
Please contact our Technical Support department for
assistance with this.
Safety Caution: Isolate boiler from power supply
before proceeding:
In any of these events the indicator lamp will flash red
or green or red and green. If the problem reoccurs
contact the Instanta Service Department
- 01704 502911
Service/Technical Support
Tel: [phone]
To ensure your service enquiry is handled as
efficiently as possible, please have the following
information available;
• Brief description of problem.
• Product Type (model).
• Serial Number (label on right-hand side
of machine). This is essential.
Guarantee
Your boiler is guaranteed for twelve months from
date of installation.
Our guarantee includes on site labour and parts
for problems caused by fault of manufacture and
component failure with the following exclusions:
• Problems caused by hard water and lime scale.
We regret that we cannot be held responsible
for problems caused by hard water.
• Dripping Taps. These components are subject
to wear and tear but in the event of a tap failing
within twelve months of installation, we will be
pleased to replace the tap assembly by post.
Fitting is very simple and requires no tools.
An engineer call out is not necessary.
• Accidental damage, misuse or use not in
accordance with these instructions and damage
caused by incorrect installation.
The manufacturer disclaims any liability for incidental,
or consequential damages.
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INSTANTA LIMITED
Canning Road Southport Merseyside PR9 7SN
Tel: [phone] Fax: [phone]
IB33 - ISS: 03 FM 36413 EMS 75807