Instanta CH1000 Guide

SmartFlow Boiler and Chiller
CH1000
Auto-Fill Catering Water Boiler with Integrated Multi-Filter
INSTALLATION AND USER
INSTRUCTIONS
INSTANTA LIMITED
Canning Road * Southport * Merseyside* PR9 7SN
Tel: [phone] * Fax: [phone]
IB9 - ISS: 02

CONTENTS
CONTENTS & INTRODUCTION …………………………………………………………………………………….1
SAFETY, PRE-INSTALLATION & ENVIRONMENTAL INFORMATION …………………..………….2
DELIVERY CHECKLIST & TECHNICAL SPECIFICATION ……………………………………………………3
INSTALLATION …………………………………………………………………………………………………………… 3 - 4
OPERATION ………………………………………………………………………………………………………………..5
DAILY USE …………………………………………………………………………………………………………………. 5
CLEANING …………………………………………………………………………………………………………………..5
MAINTENANCE, SPARES & SERVICE INFORMATION..…………………………………………………..6
SERVICE WARNINGS & FAULT DIAGNOSTICS ……………………………………………………………….7
GUARANTEE ………………………………………………………………………………………………………………..8
INTRODUCTION
Dear Customer,
Thank you for purchasing this Instanta product.
Your new water boiler/chiller is designed to give you years of trouble-free service provided that the
instructions contained in this manual are followed.
All new series Instanta products are energy efficient, simple to operate and easy to service. Find out
more about Instanta products at www.instanta.com

SAFETY INFORMATION
Please read the following carefully before starting work on this equipment.
A competent person should install this appliance in accordance with the installation instructions for
this appliance and all relevant local and national standards including the following:
-Health & Safety at Work Act
-IEE Regulations
-Local & national Building Regulations
-BS Codes of practice
-Water Supply Regulations
All personnel should be provided with sufficient training in the safe use of this appliance. A warning
notice displayed next to the machine is often helpful in notifying users that the appliance contains and
dispenses near boiling water.
Inform users that certain surfaces will become hot (especially the draw-off tap). Care should
be taken to avoid potential injury from burns and scalding whilst operating this appliance.
In line with Health and Safety requirements we recommend a risk assessment be carried out
after the boiler has been installed.
This appliance is not intended for use by persons (Including Children) with reduced physical,
sensory or mental capabilities, or lack of experience and knowledge, unless they have been
given supervision or instruction concerning use of the appliance by a person responsible for
their safety. Children should be supervised to ensure they do not play with the appliance
Always disconnect the unit from the power supply before servicing.
The unit must be earthed.
Keep these instructions in a safe place near the unit for future reference
PRE-INSTALLATION
IMPORTANT: The CH1000 contains a refrigeration system. Therefore, upon receipt, the appliance
should be left standing upright for approximately 12 hours, before installing and switching on. This is
because, during transportation, if the unit has not been kept totally upright, the oil inside the
compressor may have leaked into the refrigeration system and will need time to settle. Failure to do
this, may lead to a breakdown due to a system blockage.
ENVIRONMENTAL (Information on Disposal for Users of Waste Electrical & Electronic Equipment)
The “crossed out wheelie bin” symbol on this product means that discarded electrical and electronic
products should not be mixed with general waste. Disposing of the product correctly will help to save
valuable resources and prevent any potential negative effects on human health and the environment
which could otherwise arise from inappropriate waste handling. For proper treatment, recovery and
recycling of end-of-life products, please contact your dealer or supplier for further information, or
local authority for details of your nearest designated collection point.

DELIVERY CHECKLIST
Before starting installation, check that you have the following parts;
1. Catering Water Boiler
2. Drip-tray
3. Drip-tray fitting kit
4. White water inlet hose & filter (3/4” BSP connection)
5. User instructions
TECHNICAL SPECIFICATION
Model
Width
mm
270
Depth
mm
503
Height
mm
579
Power Rating
kW
3.0
Weight (Empty)
kG
23.5
Weight (Full)
kG
30.5
Water Inlet Pressure:
Bar
2 to 7
INSTALLATION
The boiler must be installed on a horizontal work surface with sufficient strength to support its
weight.
Locate in an area where there is adequate space to use the boiler safely (e.g. free from risk of
congestion and tripping hazards).
Connection to Mains Water Supply:
Connect the WRAS approved water filling hose and filter to the mains water supply.
VERY IMPORANT: This filter then needs approx. 5 litres of water flushing through it to remove the
loose carbon particles. Then connect the hose to the inlet connection point on the back of the boiler.
IMPORTANT: If micro-bore pipe is used instead of the inlet hose supplied, the size must be minimum OD
3/8” (10mm).
The water supply must have a pressure not exceeding 7bar (96psi), and no lower than 1.5bar (20psi)
NOTE: If your water pressure exceeds 7bar, fit a suitable pressure reduction valve.
We regret that Instanta cannot be held responsible for any machine malfunctions if the water pressure exceeds that stated.
If in doubt, consult your water supply company

Electrical Connection:
The boiler must be Earthed.
Your machine is supplied with a standard 13amp bonded plug with a 13amp fuse.
Overflow:
The drip-tray has a limited capacity and is designed to handle small spillages and drips only.
Wherever possible, we strongly recommend that it is connected to a permanent waste outlet using
the fitting kit provided.
Option 1:
Free standing (where it is not possible to direct to a suitable waste –the tray is removable and must
be periodically emptied by hand).
a. Leave the two black rubber bungs in the tray as supplied.
b. Slide drip-tray into position at the front of the machine –make sure the black collar aligns
into the base
c. Empty by hand when required
Option 2:
Rear Drain (both the drip-tray contents and the boiler overflow are directed to the rear connection
point).
a. Remove the small black rubber bung from the pipe at the back of the drip-tray and slide the
tray into position.
b. Through an access hole in the base of the unit, attached the flexible rubber tube (ready
fitted inside the base) to the end of the drip-tray pipe making sure the tube is pulled taught
c. Direct the drain outlet (rear of unit) to a suitable waste making sure any pipework has a
continuous fall. (minimum pipe diameter 15mm with an air gap provided within one meter)
Option 3:
Front Drain (both the drip-tray contents and the boiler overflow are directed to a waste point
through the bottom of the drip-tray).
a. Remove the large black rubber bung from the base of the tray and fit the drain fit (supplied)
to the underside of the tray.
b. Make a hole (20mm) in the counter top for the pipe to pass through.
c. Connect drip-tray to a suitable waste making sure any pipework has a continuous fall.
(minimum pipe diameter 15mm with an air gap provided within one meter)
IMPORTANT: Whichever overflow connection is chosen, the diameter of the pipe used must be no less
than 15mm.

Failure to connect the overflow-outlet to a permanent waste or drain, could lead to property
damage from flooding.
If in all circumstances, it is absolutely not possible to direct the boiler overflow-outlet to a permanent
waste or drain, then the mains water supply to the boiler should be isolated and the unit switched off
whenever it is left unattended for long periods (e.g. overnight).
Whilst every reasonable precaution is taken to prevent an overflow, Instanta cannot be held responsible for any damage
caused as a result of incorrect installation or blockage of the overflow or failure to direct the overflow to a safe outlet.
Priming the cold water side
Switch on the water connection. Open the cold water tap. The machine will take approx. 25-
30 seconds to prime. When water begins to flow out the spout, close the tap. The water flow
rate has been factory set, however, on-site adjustment may be necessary. To adjust, remove
machine lid by inserting a flat screwdriver between the case and the lid and twist. The
pressure reduction valve can be seen on the left-hand side of the unit. To adjust, pull the knob
up and turn the valve until the flow is correct (an 8oz cup should take approx. 8-9 seconds the
fill).
Once this is complete, switch the unit on at the mains and on the front panel. The hot water
tank will then start to prime automatically.
OPERATION
First Use (once water and electrical connections have been made);
Switch boiler on.
The lights will flash before the power light illuminates.
Once primed with water, the boiler will begin to heat.
When the correct temperature has been reached, the ‘ready’ light will illuminate.
The boiler will then continue in a heat/fill cycle until the tank is at full capacity. (During the
heat/fill cycle, small amounts of water are added to ensure the water at the tap is always at
the correct temperature).
IMPORTANT NOTE: In normal daily use, the boiler may be used as soon as the “READY” light is
displayed, but on first install, wait at least 15 minutes before starting to use.
The boiler is now ready for use.
REGULAR DAILY USE
Switch boiler on and wait for the “READY” light to illuminate. The water will then be at the correct
temperature.
Dispense water via the lever tap. (CAUTION: Boiler dispenses near-boiling water).

CLEANING
Clean the external surfaces of the boiler regularly to maintain good hygiene
Empty the front drip-tray regularly
Wipe external surfaces of the boiler with a damp cloth. Do not use abrasive materials on the outer
surfaces.
MAINTENANCE & SERVICE INFORMATION
Descaling (hot water side):
The boiler should be periodically checked for scale build-up…see below:
In hard water areas, the boiler should be descaled on a regular basis to maintain efficient operation,
minimise energy consumption, and also retain the water quality.
To de-scale:
-Disconnect machine from power supply
-Empty the machine through the draw-off tap and allow to cool
-Lift off the outer-lid.
-Remove tank-lid (four fixing screws).
-Lift out the evaporation plates (inside of tank –Remember order of removal).
-Remove as much scale as possible by hand. Any scale which is difficult to remove can be
dissolved by using a de-scaling solution.
-Wipe clean the level sensing probes.
-Flush with copious amounts of cold water to ensure all traces of de-scaler are removed before
using the boiler again.
-Replace evaporation plates, tank-lid and outer lid.
Cleaning (cold water side)
-The carbon filter (in-line on the hose) should be replaced every 6 months
-The chiller side should be sanitised every 6 months (use SAN/KIT) from Instanta spares and
flow instructions
Draw-off tap:
The tap spring and washer components are subject to ware & tear. It is advisable to keep a spare tap-
spring and washer in case of emergencies.
Accessories & Spares (Tel: [phone])
Replacement Tap Washer: TP1001
Replacement Tap Spring: TP007
Replacement Filter Cartridge: AQ7
Sanitiser kit: SAN/KIT
A full range of spares and accessories are available from our spares department.

SERVICE WARNINGS AND FAULT DIAGNOSIS
Your boiler is fitted with an intelligent fault diagnosing system and is able to detect various fault
conditions. Some of these are less serious and the machine will continue to operate as normal, while
others are more serious and will disable the unit.
Before calling for service, switch the machine off at the mains supply. Draw-off a small amount of
water and then switch back on after 10 minutes. If the fault does not clear, call technical support for
advice.
Service Warning Codes:
Number of Flashes
Meaning
1
Water level sensor has scaled up at normal level
2
Operating level sensor has been detected but not lower sensor (scaled
up)
3
Overfill level sensor has been detected but others have not (scale)
4
Danger level sensor detected
5
Overheated. Thermistor or potentiometer problem
6
Boiler has failed to fill in allotted time
7
The temperature sensor disconnected or element failed
8 or 9
Fault on temperature sensor
10
Element faulty or system fault
11
Water supply has been interrupted and the level has fallen to a point at
which the element could be damage
12
Machine has over boiled and the level has fallen to a point at which the
element could be damage
SERVICE/TECHNICAL SUPPORT:
Tel: [phone]
To ensure your service enquiry is handled as efficiently as possible, please have the following
information available;
-Brief description of problem
-Product Type (model)
-Serial Number (label on right-hand side of machine). This is essential

GUARANTEE
Your boiler is guaranteed for two years from date of installation.
Our guarantee includes on site labour and parts for problems caused by fault of manufacture and
component failure with the following exclusions:
1Problems caused by hard water and lime scale. We regret that we cannot be held responsible
for problems caused by hard water
2Dripping Taps. These components are subject to wear and tear but in the event of a tap failing
within twelve months of installation, we will be pleased to replace the tap assembly by post.
Fitting is very simple and requires no tools. An engineer call-out is not necessary.
3Accidental damage, misuse or use not in accordance with these instructions and damage
caused by incorrect installation.
The manufacturer disclaims any liability for incidental, or consequential damages.