Instanta SureFlow Plus Series Guide

SureFlow Plus Series
Models: CPF2100, CPF4100-3,
CPF4100-6 CPF6100, CPF210,
CPF310, CPF510, CPF520-3, CPF520-6
Auto-Fill Catering Water Boiler
with Integrated Multi-Filter
Installation and User Instructions
The Professional’s Choice
INSTANTA LIMITED
Canning Road, Southport, Merseyside,
PR9 7SN
Tel: [phone] Fax: [phone]
IB30 - ISS: 02

CONTENTS
CONTENTS & INTRODUCTION 1
SAFETY, ENVIRONMENTAL INFORMATION & DELIVERY CHECK-LIST 2
TECHNICAL SPECIFICATION 3
INSTALLATION 3
OPERATION (including set-up of clock time) 4
ECO MODE / ENERGY SAVING 5
DAILY USE 5
MULTI-FILTER & FILTER REPLACEMENT 5
ADJUSTING FILTER-MONITOR (optional) 7
SEVEN-DAY TIMER 8
CLEANING 9
MAINTENANCE, SPARES & SERVICE INFORMATION 9
SERVICE WARNINGS & FAULT DIAGNOSTICS 9-10
SERVICE / TECHNICAL SUPPORT 11
GUARANTEE 11
Introduction
Dear Customer,
Thank you for purchasing this Instanta product.
Your new water boiler is designed to give you years of trouble-free service provided that the
instructions contained in this manual are followed.
All new series Instanta products are energy ecient, simple to operate and easy to service.
Find out more about Instanta products at www.instanta.com
1

Safety Information
Please read the following carefully before
starting work on this equipment.
A competent person should install this appliance
in accordance with the installation instructions
for this appliance and all relevant local and
national standards including the following:
• Health & Safety at Work Act
• IEE Regulations
• Local & National Building Regulations
• BS Codes of Practice
• Water Supply Regulations
All personnel should be provided with sucient
training in the safe use of this appliance.
• Inform users that certain surfaces will
become hot (especially the draw-o tap).
Care should be taken to avoid potential
injury from burns and scalding whilst
operating this appliance.
• In line with Health and Safety requirements
we recommend a risk assessment be carried
out after the boiler has been installed.
• Always disconnect the unit from the power
supply before servicing.
• The unit must be earthed.
• Keep these instructions in a safe place near
the unit for future reference
Environmental
(Information On Disposal
For Users Of Waste Electrical
& Electronic Equipment)
The “crossed out wheelie bin” symbol on
this product means that discarded electrical
and electronic products should not be mixed
with general waste. Disposing of the product
correctly will help to save valuable resources
and prevent any potential negative eects
on human health and the environment which
could otherwise arise from inappropriate waste
handling. For proper treatment, recovery and
recycling of end-of-life products, please contact
your dealer or supplier for further information,
or local authority for details of your nearest
designated collection point.
Delivery Checklist
Before starting installation, check that you have
the following parts;
• Catering Water Boiler
• Drip-tray
• Rubber tapered over-ow bung
(use when directing over-ow to permanent
waste at rear)
• White water inlet hose (3/4”BSP connection)
• User instructions
2
This appliance is not intended for use by
persons (Including Children) with reduced
physical, sensory or mental capabilities, or lack
of experience and knowledge, unless they have
been given supervision or instruction concerning
use of the appliance by a person responsible for
their safety. Children should be supervised to
ensure they do not play with the appliance.

Installation
The boiler must be installed on a horizontal work
surface with sucient strength to support its
weight.
Locate in an area where there is adequate space
to use the boiler safely (e.g. free from risk of
congestion and tripping hazards).
Connection to Mains Water Supply:
Connect the WRAS approved water lling hose
(3/4”BSP) to the inlet connection point on the
back of the boiler and the other end to the mains
water supply, via an accessible isolating tap with
a ¾”BSP thread.
IMPORTANT: If micro-bore pipe is used
instead of the inlet hose supplied, the size
must be minimum OD 3/8”(10mm).
The water supply must have a pressure not
exceeding 7bar (96psi), and no lower than 2bar
(28psi) NOTE: If your water pressure exceeds
7bar, t a suitable pressure reduction valve.
We regret that Instanta cannot be held
responsible for any machine malfunctions if
the water pressure exceeds that stated. If in
doubt, consult your water supply company
Electrical Connection:
The boiler must be Earthed.
All 3.0KW models:Your machine is supplied
with a standard 13amp bonded plug with a
13amp fuse.
All 6.0KW models:
Your machine is supplied with a 1.5mtr cord
(3-core @ 2.5mm). Wire to at least a 30amp
supply via an all-pole disconnection isolator
switch (easily accessible for safety). Only a
qualied electrician should undertake this work.
Overflow:
The drip-tray has a limited capacity and is
designed to handle small spillages and drips.
Wherever possible, we strongly recommend that
it is connected to a permanent waste.
We have provided two overow outlet/
connection points to choose from;
1). FRONT via drip-tray
If this option is used for the overow, we
can supply a 15mm tting kit (Pt. No: DTK2)
available from Instanta Spares Department
(01704 502905).
2). REAR via outlet at back of machine
If rear overow option is preferred, the front
overow-outlet (see diagram below), must be
blocked o using the tapered–rubber blanking
bung provided. Pipework should then be
provided between the back of the machine
[1/2”bsp – 15mm], and a suitable waste/drain.
NOTE: An air gap must be provided within
300mm of the connection point. Failure to
provide an air gap within this distance could
cause an air lock which could stop the water
discharging in the event of an overow.
3
Model Width Depth Height Tap
Clearance
Power
Rating
Weight
(empty)
Weight
(full)
Water Inlet
Pressure
mm Mm Mm mm kW KG KG Bar
CPF2100 260 555 610 200 3.0 15.3 29.1 2 to 7
CPF4100-3 360 555 610 200 3.0 17.5 39.0 2 to 7
CPF4100-6 360 555 610 200 6.0 17.8 39.3 2 to 7
CPF6100 440 555 610 200 6.0 21.4 53.0 2 to 7
High-tap units:
CPF210 260 555 705 304 3.0 16.3 30.1 2 to 7
CPF310 260 555 705 304 6.0 16.8 30.6 2 to 7
CPF510 360 555 705 304 3.0 18.0 39.5 2 to 7
CPF520-3 360 555 705 304 3.0 18.5 40.0 2 to 7
CPF520-6 360 555 705 304 6.0 18.8 40.3 2 to 7
Technical Specification

IMPORTANT: Whichever overow connection
is chosen, the diameter of the pipe used must
be no less than 15mm.
Failure to connect the overow-outlet to
a permanent waste or drain, could lead to
property damage from ooding.
If in all circumstances, it is absolutely not
possible to direct the boiler overow-outlet to a
permanent waste or drain, then the mains water
supply to the boiler should be isolated and the
unit switched o whenever it is left unattended
for long periods (e.g. overnight).
Whilst every reasonable precaution is taken
to prevent an overflow, Instanta cannot be
held responsible for any damage caused as a
result of incorrect installation or blockage of
the overflow or failure to direct the overflow
to a safe outlet.
Operation
First use (once water and electrical connections
have been made);
• Switch boiler on. The screen will light up red
and will run through an initial self-diagnostic
check before starting to ll with water
(screen reads; “NOT READY FILLING”).
• Once primed with water, the boiler will
begin to heat (screen reads; “NOT READY
HEATING”).
• When the correct temperature has been
reached, the display will change from Red to
White and will simply read “READY”.
• The boiler will then continue in a heat/ll
cycle until the tank is at full capacity.
(During the heat/ll cycle, small amounts of
water are added to ensure the water at the
tap is always at the correct temperature).
IMPORTANT NOTE: In normal daily use, the
boiler may be used as soon as the “READY”
message is displayed, but on rst install, wait at
least 15 minutes before starting to use.
• Drain o approximately 10 litres of water
(to ush the new lter cartridge through).
• The boiler is now ready for use.
Set Clock Time (24h) & Day:
• Enter USER set-up menu by rst switching
boiler o.
• Press & hold ON/OFF button for
approximately 7 seconds (display will
illuminate Yellow and screen will read
“USER PROG”, before showing “HOUR”.
• Press & hold ON/OFF button (long push)
so screen displays hour.
• To change the hour setting, press ON/OFF
button (short pushes) until correct hour is
displayed.
• To save, press ECO button (short push
& release).
• Press ON/OFF button again to advance
screen to “MIN”. Again press & hold button
(long push) so screen displays minutes.
• Set “minutes” using short pushes of button
as above and save by pressing ECO button.
4

• Similarly, set the DAY of the week
(e.g. Sun=1, Mon=2, Tue=3 etc).
• To exit user menu, press & hold ECO
button for approximately 5 seconds then
release. (Screen will show “WAIT” whilst any
changes are being saved).
To Enable and Set-up Seven-day Timer –
see page 8
Eco Mode/Power Saving
The ECO mode is activated by pressing the ECO
button (leaf symbol). The screen changes to
Green. This saves energy by switching the boiler
operating capacity to half volume, ideal on quiet
days in the season. Simply push the ECO button
again to revert to full capacity.
Regular Daily Use
Switch boiler on and wait for the screen to turn
white and show “READY” message. The water
will then be at the correct temperature.
Dispense water via the lever tap.
(CAUTION: Boiler dispenses near-boiling water).
AQ35 Multi-Filter
Instanta’s new built-in ltration system ensures
that water is always to the highest standard,
whilst delivering lower maintenance costs and
improved energy eciency.
Quick and easy to change, the new lter reduces
sediment, chlorine taste & odour, and lime-scale
via a slow release scale inhibitor, providing
better water and therefore, better quality drinks.
Filter Replacement:
A series of bars on the FILTER display shows
the estimated remaining life in the current lter
cartridge. When the lter has just 200 Litres
remaining (or a period of 6 months has expired),
the lter icon will begin to ash as a reminder.
When the lter needs replacing, the screen will
show the message; CHANGE FILTER.
The boiler will continue to operate with the
CHANGE FILTER screen but scale may build
up more rapidly and the water taste may be
aected.
Replace the lter as follows;
1. Switch boiler o and draw down water to tap
level.
2. Open lter door
3. Grip Cartridge and rotate a quarter-turn to
the left and pull forward. CAUTION: A small
amount of water will drain from the head.
5

4. Align a at screw-driver or similar with the tab
on the lter and gently push.
5. With one tab loosened, pull the lter cap o
the old cartridge.
6. Align the shape on the inside of the lter cap
(highlighted below) with the shape on the end
of the new lter and push the two together
until it clicks rmly in place.
7. Remove protective cap from the top of the
new cartridge and ensure the two rubber
seals are in place.
8. Insert new cartridge and turn until it locates.
Install with a quarter-turn to the right until
cartridge comes to a complete stop
(Inlet water will automatically turn on).
Close lter-door.
9. Switch back on and allow boiler to heat/ll for
at least 15 minutes.
6

10. Drain-o approximately 10 litres of water
(to ush new lter cartridge through).
11. TO RESET FILTER-LIFE MONITOR: …Press
and hold “On/O” button for 10 seconds,
screen will go blank before changing to red
and displaying message “FILT 0000 LITRES”
to conrm it has been reset.
The boiler is now ready for use.
Adjusting Filter Monitor
(Optional):
The lter-life monitor is factory-set to 9001 litres
(default) which is suitable for most parts of the
UK with average or medium water hardness.
Hard and Soft Water: The eectiveness of
the lter will be reduced in hard water areas
(and should be replaced more frequently), or
extended in soft water areas where scale is less
of a problem.
If in doubt as to the hardness of water
supplied in your area, consult your local
water authority or Instanta Technical
Support.
The lter-life monitor can be changed from the
default setting, to suit the local water conditions
in your area. As an example; locations with soft
water might set the monitor between 11,000 to
14,000 litres, whereas locations with particularly
hard water may choose to set between 5,000 to
7,000 litres.
To adjust lter-life monitor (optional);
Replace the lter cartridge (as steps 1 to 10
“AQ35 Filter Replacement” above). Then;
• With machine turned o, press & hold ON/
OFF button (for approximately 7 seconds)
until Yellow screen shows “USER PROG”,
then release button.
• Advance through the menu options by
pressing the ON/OFF button (short pushes),
until “FSIZ” option is displayed.
• Press & hold button (long push) so screen
displays lter size in litres.
• To change the litres setting, press ON/OFF
button (short pushes) until desired lter size
in litres is displayed (advances in 500 litre
increments).
• To save new litres setting, press ECO button
(short push & release).
• To exit USER menu, press & hold ECO
button (long push – 5 seconds) then release.
Screen will show “WAIT” whilst any changes
are being saved, then go blank.
• Turn machine back on again.
• TO RE-SET & CONFIRM NEW SETTINGS;
…Press and hold ON/OFF button for
10 seconds, screen will go blank before
changing to Red and displaying message
“FILT 0000 LITRES” to conrm it has been
reset (See step 11 above).
7

Filter Age
The age of the lter (in months), can be checked
at any time. With boiler turned o, press & hold
both the ON/OFF and ECO buttons together
until screen shows “FAGE” and the number of
months elapsed (e.g. 3 = 3 months old).
Filter-Life Monitor
The lter-life monitor can also provide an
accurate reading of how many litres remain
before the lter-cartridge expires. With boiler
turned o, press & hold ON/OFF button until
screen shows “0000 LITRES”.
7-Day Timer
The boiler can be set-up to switch ON and OFF
using the programmable seven-day timer.
Enable 7-Day Timer:
• With machine switched o, press & hold
ON/OFF button (for approximately
7 seconds) until Yellow screen shows
“USER PROG”, then release button.
• Advance through options until “TMDE” is
displayed (press & hold ON/OFF button to
select).
• There are three options to choose:
ALL – set ON and OFF times once and they
apply to the full 7 day week.
ON – set the ON and OFF times separately
for each day of the week.
OFF (Default) – the timer is disabled.
• Press ECO button to save the required
option.
Set-up 7-Day Timer:
• Advance to next menu option “TMRS”.
Again press & hold ON/OFF button
(long push) to select.
• Set the ON and OFF times; use ECO button
to advance the clock in 15 minute steps.
• Use the ON/OFF button to save the ON
and OFF set-times, and also to cycle
through the days of the week (All, Sun,
Mon, Tue etc.)
• To exit USER menu, press & hold ECO
button for 5 seconds then release
(screen will show “WAIT” whilst the
changes are being saved).
Overriding the Timer:
The timer can be overridden when in the
“timed-o” period, simply by pressing the
ON/OFF button on the front of the boiler. If the
timer is overridden, the boiler will remain ON
until the next programmed “time-o” period
occurs, or until the boiler is switched o
manually.
8

Cleaning
Clean the external surfaces of the boiler
regularly to maintain good hygiene.
Empty the front drip-tray regularly.
Wipe external surfaces of the boiler with a damp
cloth. Do not use abrasive materials on the outer
surfaces.
Wipe the draw-o tap each day to keep clean
and also prevent lime-scale deposits from
building up around the tap-outlet.
Maintenance & Service
Information
Filter:
Twist to the left and remove. See “AQ35 Filter
Replacement” section above.
Descaling:
The boiler should be periodically checked for
scale build-up…see below:
In hard water areas, the boiler should be
descaled on a regular basis to maintain ecient
operation, minimise energy consumption, and
also retain the water quality. The frequency
depends on the hardness of the local mains
water supply and the regular replacement of the
AQ35 lter cartridge.
To de-scale:
• Disconnect machine from power supply
• Empty the machine through the draw-o tap
and allow to cool
• Remove outer-lid (spring-clips)
• Remove tank-lid (four/six xing screws)
• Lift out the evaporation plates
(inside of tank – Remember order
of removal)
• Remove as much scale as possible by hand.
Any scale which is dicult to remove can be
dissolved by using a de-scaling solution
• Wipe clean the level sensing probes
• Flush with copious amounts of cold water to
ensure all traces of de-scaler are removed
before using the boiler again
• Replace evaporation plates, tank-lid and
outer lid
Draw-off tap:
The draw-o tap components are subject to
wear & tear. We strongly recommend that the
tap is inspected periodically (at least once a year
as part of a general maintenance routine). It is
advisable to keep a spare tap assembly in case
of emergencies.
Accessories & Spares (Tel: [phone])
Tap Washer TP1001/L
Tap Spring TP1007/N
Tap Bonnet HSTP100
Upper Tap Assembly XTP1050/A
A full range of spares and accessories are
available from our spares department.
Service Warnings and Fault
Diagnosis
The majority of possible faults are covered
overpage. However, in certain circumstances,
safely controls within the boiler may be
activated.
There are two resettable safety cut-outs in your
boiler:
1). Over-boil safety cut-out – this will activate
should the boiler produce excess steam.
This can be due to;
- lime-scale within the tank
- a temporary interruption in the water supply
- a faulty temperature sensor
To reset boiler; Switch o at the mains power
supply and allow the boiler to cool down for ten
minutes before switching back on (the safety
device should automatically reset).
EARLIER MODELS: The over-boil cut-out
will require a manual reset. Contact Instanta
Technical Support department for assistance
with this.
2). Boil-dry Safety cut-out. This operates if the
boiler has been boiled dry, for example, due to
lime scale build-up or water starvation.
The boil-dry safety switch will require resetting.
Please contact our Technical Support
department for assistance with this.
9

10
To reset boiler safety controls;
Safety Caution: Isolate boiler from
power supply before removing any
outer panels or attempting any
reset.

Service/Technical Support:
Tel: [phone]
To ensure your service enquiry is handled as
eciently as possible, please have the following
information available;
• Brief description of problem
• Product Type (model)
• Serial Number (label on right-hand side
of machine). This is essential
Guarantee
Your boiler is guaranteed for three years from
date of installation.
Our guarantee includes 2 years on site labour
and three years parts for problems caused by
fault of manufacture and component failure with
the following exclusions:
• Problems caused by hard water and lime
scale. We regret that we cannot be held
responsible for problems caused by hard
water
• Dripping Taps. These components are
subject to wear and tear but in the event of
a tap failing within two years of installation,
we will be pleased to replace the tap
assembly by post. Fitting is very simple and
requires no tools. An engineer call out is not
necessary.
• Accidental damage, misuse or use not in
accordance with these instructions and
damage caused by incorrect installation.
• The manufacturer disclaims any liability for
incidental, or consequential damages.
INSTANTA LIMITED
Canning Road, Southport, Merseyside,
PR9 7SN
Tel: [phone] Fax: [phone]
IB30 - ISS: 02