Intel S5000VCL - Server Board Motherboard User manual

Intel® Server Board S5000VCL
User Guide
A Guide for Technically Qualified Assemblers of Intel® Identified Subassemblies/
Products
Intel Order Number D58600-004

ii Intel® Server Board S5000VCL User Guide
Disclaimer
Information in this document is provided in connection with Intel® products. No license, express or implied, by
estoppel or otherwise, to any intellectual property rights is granted by this document. Except as provided in Intel's
Terms and Conditions of Sale for such products, Intel assumes no liability whatsoever, and Intel disclaims any
express or implied warranty, relating to sale and/or use of Intel products including liability or warranties relating to
fitness for a particular purpose, merchantability, or infringement of any patent, copyright or other intellectual property
right. Intel products are not designed, intended or authorized for use in any medical, life saving, or life sustaining
applications or for any other application in which the failure of the Intel product could create a situation where
personal injury or death may occur. Intel may make changes to specifications and product descriptions at any time,
without notice.
Intel server boards contain a number of high-density VLSI and power delivery components that need adequate
airflow for cooling. Intel's own chassis are designed and tested to meet the intended thermal requirements of these
components when the fully integrated system is used together. It is the responsibility of the system integrator that
chooses not to use Intel developed server building blocks to consult vendor datasheets and operating parameters to
determine the amount of airflow required for their specific application and environmental conditions. Intel Corporation
can not be held responsible if components fail or the server board does not operate correctly when used outside any
of their published operating or non-operating limits.
Intel, Intel Pentium, and Intel Xeon are trademarks or registered trademarks of Intel Corporation or its subsidiaries in
the United States and other countries.
* Other names and brands may be claimed as the property of others.
Copyright © 2010, Intel Corporation. All Rights Reserved

Safety Information
Important Safety Instructions
Read all caution and safety statements in this document before performing any of the
instructions. See also Intel Server Boards and Server Chassis Safety Information on the
Intel®Server Deployment Toolkit 2.0 CD and/or at http://support.intel.com/support/
motherboards/server/sb/cs-010770.htm.
Wichtige Sicherheitshinweise
Lesen Sie zunächst sämtliche Warnund Sicherheitshinweise in diesem Dokument, bevor
Sie eine der Anweisungen ausführen. Beachten Sie hierzu auch die Sicherheitshinweise zu
Intel-Serverplatinen und Servergehäusen auf der Intel®Server Deployment Toolkit 2.0 CD
oder unter http://support.intel.com/support/motherboards/server/sb/cs-010770.htm.
Consignes de sécurité
Lisez attention toutes les consignes de sécurité et les mises en garde indiquées dans ce
document avant de suivre toute instruction. Consultez Intel Server Boards and Server
Chassis Safety Information sur le Intel®Server Deployment Toolkit 2.0 CD ou bien
rendez-vous sur le site http://support.intel.com/support/motherboards/server/sb/cs-
010770.htm.
Instrucciones de seguridad importantes
Lea todas las declaraciones de seguridad y precaución de este documento antes de realizar
cualquiera de las instrucciones. Vea Intel Server Boards and Server Chassis Safety
Information en el Intel®Server Deployment Toolkit 2.0 CD y/o en http://
support.intel.com/support/motherboards/server/sb/cs-010770.htm.

iv Intel® Server Board S5000VCL User Guide
重要安全指导
在执行任何指令之前，请阅读本文档中的所有注意事项及安全声明。 和/或
http://support.intel.com/support/motherboards/server/sb/CS-010770.htm 上的 Intel
Server Boards and Server Chassis Safety Information（《Intel
服务器主板与服务器机箱安全信息》）。

Intel® Server Board S5000VCL User Guide v
Warnings
Heed safety instructions: Before working with your server product, whether you are
using this guide or any other resource as a reference, pay close attention to the safety
instructions. You must adhere to the assembly instructions in this guide to ensure and
maintain compliance with existing product certifications and approvals. Use only the
described, regulated components specified in this guide. Use of other products /
components will void the UL listing and other regulatory approvals of the product and
will most likely result in noncompliance with product regulations in the region(s) in which
the product is sold.
System power on/off: The power button DOES NOT turn off the system AC power. To
remove power from system, you must unplug the AC power cord from the wall outlet.
Make sure the AC power cord is unplugged before you open the chassis, add, or remove
any components.
Hazardous conditions, devices and cables: Hazardous electrical conditions may be
present on power, telephone, and communication cables. Turn off the server and
disconnect the power cord, telecommunications systems, networks, and modems attached
to the server before opening it. Otherwise, personal injury or equipment damage can
result.
Electrostatic discharge (ESD) and ESD protection: ESD can damage disk drives,
boards, and other parts. We recommend that you perform all procedures in this chapter
only at an ESD server. If one is not available, provide some ESD protection by wearing an
antistatic wrist strap attached to chassis ground any unpainted metal surface on your
server when handling parts.
ESD and handling boards: Always handle boards carefully. They can be extremely
sensitive to ESD. Hold boards only by their edges. After removing a board from its
protective wrapper or from the server, place the board component side up on a grounded,
static free surface. Use a conductive foam pad if available but not the board wrapper. Do
not slide board over any surface.
Installing or removing jumpers: A jumper is a small plastic encased conductor that slips
over two jumper pins. Some jumpers have a small tab on top that you can grip with your
fingertips or with a pair of fine needle nosed pliers. If your jumpers do not have such a tab,
take care when using needle nosed pliers to remove or install a jumper; grip the narrow
sides of the jumper with the pliers, never the wide sides. Gripping the wide sides can
damage the contacts inside the jumper, causing intermittent problems with the function
controlled by that jumper. Take care to grip with, but not squeeze, the pliers or other tool
you use to remove a jumper, or you may bend or break the pins on the board.

vi Intel® Server Board S5000VCL User Guide

Preface
About this Manual
Thank you for purchasing and using the Intel®Server Board S5000VCL.
This manual is written for system technicians who are responsible for troubleshooting,
upgrading, and repairing this server board. This document provides a brief overview of
the features of the board/chassis, a list of accessories or other components you may need,
troubleshooting information, and instructions on how to add and replace components on
the Intel®Server Board S5000VCL. For the latest version of this manual, see http://
support.intel.com/support/motherboards/server/S5000VCL/.
Manual Organization
Chapter 1 provides a brief overview of the Intel®Server Board S5000VCL . In this
chapter, you will find a list of the server board features, photos of the product, and product
diagrams to help you identify components and their locations.
Chapter 2 provides instructions on using the utilities that are shipped with the board or
that may be required to update the system. This includes how to navigate through the
BIOS Setup screens, how to perform a BIOS update, and how to reset the password or
CMOS. Information about the specific BIOS settings and screens is available in the
Technical Product Specification. See "Additional Information and Software" for a link to
the Technical Product Specification.
Chapter 3 provides instructions on adding and replacing components. Use this chapter for
step-by-step instructions and diagrams for installing or replacing components such as the
memory, processor, control panel board, and the battery, among other components.
Chapter 4 provides troubleshooting information. In this chapter, you will find BIOS error
messages and POST code messages. You will also find suggestions for performing
troubleshooting activities to identify the source of a problem.

viii Intel® Server Board S5000VCL User Guide
Product Accessories
You may need or want to purchase one or more of the following accessory items for your
server:
Processor, memory DIMMs, hard drive, floppy drive, CD-ROM or DVD-ROM drive,
RAID controller, operating system.
For information about which accessories, memory, processors, and third-party hardware
have been tested and can be used with your board, and for ordering information for Intel
products, see http://support.intel.com/support/motherboards/server/S5000VCL/
compat.htm.
Additional Information and Software
If you need more information about this product or information about the accessories that
can be used with this server board, use the following resources. These files are available at
http://support.intel.com/support/motherboards/server/S5000VCL/
Unless otherwise indicated in the table below, once on this Web page, type the document
or software name in the search field at the left side of the screen and select the option to
search "This Product."
Table 1. Additional Information and Software
For this information or
software Use this Document or Software
For in-depth technical
information about this
product, including BIOS
settings and chipset
information
Intel®Server Board S5000VCL Technical Product Specification
If you just received this
product and need to
install it
Intel®Server Board S5000VCL Quick Start User's Guide in the
product box
For virtual system tours
and interactive repair
information
A link to the SMaRT Tool is available under "Other Resources" at
the right side of the screen at
http://support.intel.com/support/motherboards/server/S5000VCL
Accessories or other Intel
server products
Spares and Configuration Guide
Hardware (peripheral
boards, adapter cards)
and operating systems
that have been tested with
this product
Tested Hardware Operating Systems List

Intel® Server Board S5000VCL User Guide ix
See also the Intel®Server Deployment Toolkit 2.0 CD that came with your server board.
Chassis that have been
tested with this product
Reference Chassis List
Processors that have
been tested with this
product
Supported Processors
DIMMs that have been
tested with this product
Tested Memory List
To make sure your system
falls within the allowed
power budget
Power Budget Tool
For software to manage
your Intel®server system
Intel®System Management Software
For drivers Driver (for an extensive list of available drivers)
Operating System Driver (for operating system drivers)
For firmware and BIOS
updates, or for BIOS
recovery
Firmware Updates
For diagnostics test
software
Diagnostics
Table 1. Additional Information and Software
For this information or
software Use this Document or Software

xIntel® Server Board S5000VCL User Guide

Intel® Server Board S5000VCL User Guide xi
Contents
Safety Information ..................................................................................................... iii
Important Safety Instructions ................................................................................................ iii
Wichtige Sicherheitshinweise ............................................................................................... iii
Consignes de sécurité .......................................................................................................... iii
Instrucciones de seguridad importantes ............................................................................... iii
Warnings ................................................................................................................................ v
Preface ....................................................................................................................... vii
About this Manual ................................................................................................................ vii
Manual Organization ............................................................................................................vii
Product Accessories ............................................................................................................viii
Additional Information and Software ....................................................................................viii
Chapter 1: Server Board Features ............................................................................ 1
Connector and Header Locations ..........................................................................................3
Configuration Jumpers ...........................................................................................................4
Back Panel Connectors .........................................................................................................5
RAID Support .........................................................................................................................6
SATA Server Board .......................................................................................................6
Hardware Requirements ........................................................................................................7
Processor ......................................................................................................................7
Memory ..........................................................................................................................7
Power Supply ................................................................................................................ 8
Optional Hardware .................................................................................................................9
Hard Disk Drives ............................................................................................................9
Chapter 2: Server Utilities ........................................................................................ 11
Using the BIOS Setup Utility ................................................................................................11
Starting Setup ..............................................................................................................11
If You Cannot Access Setup ........................................................................................11
Setup Menus ...............................................................................................................12
Upgrading the BIOS .............................................................................................................13
Preparing for the Upgrade ...........................................................................................14
Upgrading the BIOS ....................................................................................................14
Clearing the Password .........................................................................................................15
Chapter 3: Hardware Installations and Upgrades ................................................. 17
Before You Begin .................................................................................................................17
Tools and Supplies Needed ........................................................................................17
Installing and Removing Memory ........................................................................................17
Installing FBDIMMs .....................................................................................................18

xii Intel® Server Board S5000VCL User Guide
Removing FBDIMMs ................................................................................................... 19
Installing the Processor ............................................................................................... 20
Installing the Heat Sink(s) ........................................................................................... 21
Removing a Processor ................................................................................................ 22
Replacing the Backup Battery ............................................................................................. 23
Appendix A: Getting Help ........................................................................................25
World Wide Web .................................................................................................................25
Telephone ........................................................................................................................... 25
Appendix B: Regulatory and Compliance Information .........................................29
Product Regulatory Compliance .......................................................................................... 29
Product Safety Compliance ......................................................................................... 29
Certifications / Registrations / Declarations ................................................................ 30
Product Regulatory Compliance Markings .................................................................. 30
Electromagnetic Compatibility Notices ................................................................................ 31
FCC (USA) .................................................................................................................. 31
ICES-003 (Canada) ..................................................................................................... 32
Europe (CE Declaration of Conformity) ....................................................................... 32
VCCI (Japan) .............................................................................................................. 32
BSMI (Taiwan) ............................................................................................................ 33
RRL (Korea) ................................................................................................................ 33
Restriction of Hazardous Substances (RoHS) Compliance ................................................ 34
End-of-Life / Product Recycling ........................................................................................... 34
Appendix C: Troubleshooting .................................................................................35
Resetting the System .......................................................................................................... 35
Problems following Initial System Installation ...................................................................... 36
First Steps Checklist ................................................................................................... 36
Hardware Diagnostic Testing .............................................................................................. 37
Verifying Proper Operation of Key System Lights ....................................................... 37
Confirming Loading of the Operating System ............................................................. 37
Specific Problems and Corrective Actions .......................................................................... 38
Power Light Does Not Light ........................................................................................ 38
No Characters Appear on Screen ............................................................................... 39
Characters Are Distorted or Incorrect ......................................................................... 40
System Cooling Fans Do Not Rotate Properly ............................................................ 40
Diskette Drive Activity Light Does Not Light ................................................................ 40
CD-ROM Drive or DVD-ROM Drive Activity Light Does Not Light .............................. 41
Cannot Connect to a Server ........................................................................................ 41
Problems with Network ............................................................................................... 41
System Boots when Installing PCI Card ..................................................................... 42
Problems with Newly Installed Application Software ................................................... 43
Problems with Application Software that Ran Correctly Earlier .................................. 43

Intel® Server Board S5000VCL User Guide xiii
Devices are not Recognized under Device Manager (Windows* Operating System) .44
Hard Drive(s) are not Recognized ...............................................................................44
Bootable CD-ROM Disk Is Not Detected .....................................................................44
LED Information ...........................................................................................................45
BIOS POST Beep Codes ............................................................................................46
Appendix D: Intel®Server Issue Report Form ....................................................... 47

xiv Intel® Server Board S5000VCL User Guide

Intel® Server Board S5000VCL User Guide xv
List of Figures
Figure 1. Intel® Server Board S5000VCL.................................................................................. 1
Figure 2. Server Board Connector and Component Locations ................................................. 3
Figure 3. Configuration Jumpers............................................................................................... 4
Figure 4. Back Panel Connectors.............................................................................................. 5
Figure 5. Identifying DIMM Sockets....................................................................................................... 7
Figure 6. Clearing the Password............................................................................................. 15
Figure 7. Clearing the CMOS.................................................................................................. 16
Figure 8. Installing DIMMS...................................................................................................... 18
Figure 9. Installing the Processor............................................................................................ 20
Figure 10. Installing the Heat Sink(s) ...................................................................................... 21
Figure 11. Replacing the Battery Backup................................................................................ 24

xvi Intel® Server Board S5000VCL User Guide

Intel® Server Board S5000VCL User Guide xvii
List of Tables
Table 1. Additional Information and Software .........................................................................viii
Table 2. Server Board Features ................................................................................................2
Table 3. NIC LEDS ....................................................................................................................5
Table 4. Setup Menu Key Use ................................................................................................12
Table 5. Product Certification Markings ..................................................................................30
Table 6. Resetting the System ................................................................................................35
Table 7. LED Information ........................................................................................................45
Table 8. POST Error Beep Codes ...........................................................................................46

xviii Intel® Server Board S5000VCL User Guide

1Server Board Features
This chapter briefly describes the main features of the Intel® Server Board S5000VCL.
This chapter provides a photograph of the product, a list of the server board features, and
diagrams showing the location of important components and connections on the server
board.
Figure 1. Intel® Server Board S5000VCL
AF000660

2Intel® Server Board S5000VCL User Guide
Table 2 summarizes the features of the server board.
Table 2. Server Board Features
Feature Description
Processor Support for up to two Dual-Core Intel® Xeon® processors 5100
series with a 1333 MT/s MHz front side bus
Memory •Memory mirroring and memory sparing options
•Six FBDIMM slots supporting DDR2 667 MHz memory
Intel®5000V Chipset •Intel®5000V MCH
•Intel® 6321ESB I/O Controller HUB
I/O Control External connections:
•Stacked PS/2 ports for keyboard and mouse
•Serial A port
•Two NIC connectors for 10/100/1000 Mb connections
•Two USB 2.0 ports
•Video port
Internal connections:
•One USB port header, which supports two USB 2.0 ports
•Six SATA-150 connectors with integrated RAID 0, 1, 10 support
•One ATA-100 connector
•SSI-compliant 24-pin control panel header
Add-in card Slot 6 Riser PCI Express* x8 + PCI-X* 133
Video On-board ATI* ES1000 video controller with 16 MB SDRAM
Hard drive SATA support
System Management Support for Intel® System Management Software