Intel S5500HCV User manual

Intel® Server Board S5520HC and S5500HCV Service Guide i
Intel®Server Board S5520HC and
S5500HCV Service Guide
Order Number: E39527-006
Revision 1.2

Intel®Server Board S5520HC and S5500HCV Service Guide ii
Disclaimer
Information in this document is provided in connection with Intel®products. No license, express or implied, by estoppel or otherwise,
to any intellectual property rights is granted by this document. Except as provided in Intel’s Terms and Conditions of Sale for such
products, Intel assumes no liability whatsoever, and Intel disclaims any express or implied warranty, relating to sale and/or use of
Intel products including liability or warranties relating to fitness for a particular purpose, merchantability, or infringement of any patent,
copyright or other intellectual property right. Intel products are not designed, intended or authorized for use in any medical, life
saving, or life sustaining applications or for any other application in which the failure of the Intel product could create a situation
where personal injury or death may occur. Intel may make changes to specifications and product descriptions at any time, without
notice.
Intel server boards contain a number of high-density VLSI and power delivery components that need adequate airflow for cooling.
Intel’s own chassis are designed and tested to meet the intended thermal requirements of these components when the fully
integrated system is used together. It is the responsibility of the system integrator that chooses not to use Intel developed server
building blocks to consult vendor datasheets and operating parameters to determine the amount of airflow required for their specific
application and environmental conditions. Intel Corporation can not be held responsible if components fail or the server board does
not operate correctly when used outside any of their published operating or non-operating limits.
Intel, Intel Pentium, and Intel Xeon are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United
States and other countries.
*Other names and brands may be claimed as the property of others.
Copyright © 2008-2009, Intel Corporation. All Rights Reserved

Safety Information
Intel® Server Board S5520HC and S5500HCV Service Guide iii
Safety Information
Important Safety Instructions
Before performing any of the instructions, read all caution and safety statements in this document. See also Intel
Server Boards and Server Chassis Safety Information on the Intel®Server Deployment Toolkit 3.0 CD and/or at:
http://support.intel.com/support/motherboards/server/sb/cs-010770.htm
Wichtige Sicherheitshinweise
Lesen Sie zunächst sämtliche Warnund Sicherheitshinweise in diesem Dokument, bevor Sie eine der Anweisungen
ausführen. Beachten Sie hierzu auch die Sicherheitshinweise zu Intel-Serverplatinen und Servergehäusen auf der
Intel®Server Deployment Toolkit 3.0 CD oder unter:
http://support.intel.com/support/motherboards/server/sb/cs-010770.htm
Consignes de sécurité
Lisez attention toutes les consignes de sécurité et les mises en garde indiquées dans ce document avant de suivre
toute instruction. Consultez Intel Server Boards and Server Chassis Safety Information sur le Intel®Server
Deployment Toolkit 3.0 CD ou bien rendez-vous sur le site:
http://support.intel.com/support/motherboards/server/sb/cs-010770.htm
Instrucciones de seguridad importantes
Lea todas las declaraciones de seguridad y precaución de este documento antes de realizar cualquiera de las
instrucciones. Vea Intel Server Boards and Server Chassis Safety Information en el Intel®Server Deployment Toolkit
3.0 CD y/o en:
http://support.intel.com/support/motherboards/server/sb/cs-010770.htm

Safety Information
Intel® Server Board S5520HC and S5500HCV Service Guide iv
Warnings
Heed safety instructions: Before working with your server product, whether you are using
this guide or any other resource as a reference, pay close attention to the safety instructions.
You must adhere to the assembly instructions in this guide to ensure and maintain
compliance with existing product certifications and approvals. Use only the described,
regulated components specified in this guide. Use of other products / components will void
the UL listing and other regulatory approvals of the product and will most likely result in
noncompliance with product regulations in the region(s) in which the product is sold.
System power on/off: The power button DOES NOT turn off the system AC power. To
remove power from the system, you must unplug the AC power cord from the wall outlet.
Make sure the AC power cord is unplugged before you open the chassis, add, or remove any
components.
Hazardous conditions, devices and cables: Hazardous electrical conditions may be present
on power, telephone, and communication cables. Turn off the server and disconnect the
power cord, telecommunications systems, networks, and modems attached to the server
before opening it. Otherwise, personal injury or equipment damage can result.
Electrostatic discharge (ESD) and ESD protection: ESD can damage disk drives, boards,
and other parts. We recommend that you perform all procedures in this chapter only at an
ESD workstation. If one is not available, provide some ESD protection by wearing an
antistatic wrist strap attached to chassis groundany unpainted metal surfaceon your
server when handling parts.
ESD and handling boards: Always handle boards carefully. They can be extremely sensitive
to ESD. Hold boards only by their edges. After removing a board from its protective wrapper
or from the server, place the board component side up on a grounded, static free surface.
Use a conductive foam pad if available but not the board wrapper. Do not slide board over
any surface.
Installing or removing jumpers: A jumper is a small plastic encased conductor that slips
over two jumper pins. Some jumpers have a small tab on top that you can grip with your
fingertips or with a pair of fine needle nosed pliers. If your jumpers do not have such a tab,
take care when using needle nosed pliers to remove or install a jumper; grip the narrow sides
of the jumper with the pliers, never the wide sides. Gripping the wide sides can damage the
contacts inside the jumper, causing intermittent problems with the function controlled by that
jumper. Take care to grip with, but not squeeze, the pliers or other tool you use to remove a
jumper, or you may bend or break the pins on the board.

Preface
Intel® Server Board S5520HC and S5500HCV Service Guide v
Preface
About this Manual
Thank you for purchasing and using the Intel®Server Board S5520HC / S5500HCV.
When a feature varies from the Intel®Server Board S5520HC to the Intel®Server Board S5500HCV, the difference is
noted in this document. Unless specified, features apply to both the Intel®Server Board S5520HC and Intel®Server
Board S5500HCV.
This manual is written for system technicians responsible for troubleshooting, upgrading, and repairing this server
board. This document provides a brief overview of the features of the board/chassis, list of accessories or other
components you may need, troubleshooting information, and instructions on how to add and replace components on
the Intel®Server Board S5520HC / S5500HCV. For the latest version of this manual, refer to:
http://support.intel.com/support/motherboards/server/S5520HC/
Manual Organization
Chapter 1 provides a brief overview of the Intel®Server Board S5520HC / S5500HCV. In this chapter, you will find a
list of the server board features, photos of the product, and product diagrams to help you identify components and
their locations.
Chapter 2 provides instructions on using the utilities shipped with the board or that may be required to update the
system. This includes how to navigate through the BIOS setup screen, perform a BIOS update, and reset the
password or CMOS. Information about the specific BIOS settings and screens is available in the Technical Product
Specification. See “Additional Information and Software” for a link to the Technical Product Specification.
Chapter 3 provides instructions on adding and replacing components. Use this chapter for step-by-step instructions
and diagrams for installing or replacing components such as the memory, processor, front panel board, and battery,
among other components.
Chapter 4 provides troubleshooting information. In this chapter, you will find BIOS error messages and POST code
messages. You will also find suggestions for performing troubleshooting activities to identify the source of a problem.
Product Accessories
The Intel®Server Board S5520HC and S5500HCV are compatible with the following Intel®Server Chassis:
Intel®Server Chassis SC5600Base
Intel®Server Chassis SC5600BRP
Intel®Server Chassis SC5600LX
Intel®Server Chassis SC5650DP
Intel®Server Chassis SC5650BRP

Preface
Intel® Server Board S5520HC and S5500HCV Service Guide vi

NOTE
When installing either the Intel®Server Board S5520HC or S5500HCV in the Intel®Server Chassis SC5600LX, a
passive processor heatsink (FXXRGTHSINK) is required.
The Intel®Server Board S5520HC and S5500HCV are compatible with the following Intel®hot-swap hard disk drive
backplane assemblies:
AXX6DRV3GR
AXX4DRV3GR
AXX6DRV3GEXP
AXX4DRV3GEXP
You may need or want to purchase one or more of the following accessory items for your server:
Processor
Memory DIMMs
Hard drive
USB floppy drive
CD-ROM or DVD-ROM drive
RAID controller
Operating System
For information about which accessories, memory, processors, and third-party hardware were tested and can be used
with your board, and for ordering information for Intel products, see:
http://support.intel.com/support/motherboards/server/S5520HC/compat.htm
Additional Information and Software
If you need more information about this product or information about the accessories you can use with this server
board, use the following resources. These files are available at:
http://support.intel.com/support/motherboards/server/S5520HC/

Preface
Intel® Server Board S5520HC and S5500HCV Service Guide vii
For this information or software Use this Document or Software
For in-depth technical information
about this product, including BIOS
settings and chipset information
Intel®Server Board S5520HC and S5500HCV Technical Product
Specification.
Available at:
http://support.intel.com/support/motherboards/server/S5520HC/
See the section on the web page titled, “Technical Specifications”.
If you just received this product and
you need to assemble your system
and install components
Intel®Server Board S5520HC, S5500HCV Quick Start User’s Guide in the
product box.
Or visit:
http://support.intel.com/support/motherboards/server/S5520HC/
See the section on the web page titled, “Installation and Use”.
Accessories or other Intel®server
products Spares and Configuration Guide.
Available at:
http://support.intel.com/support/motherboards/server/S5520HC/
See the section on the web page titled, “Installation and Use” or using the
Server Configurator Tool described in the next box.
To quickly and efficiently select
compatible components to design a
complete system
Intel®Server Configurator tool
Available at:
http://serverconfigurator.intel.com/default.aspx
Hardware (peripheral boards,
adapter cards, and so on) and
operating systems tested with this
product
Processors tested with this product
DIMMs tested with this product
Hard Drives tested with this product
Server Configurator Tool
Available at:
http://serverconfigurator.intel.com/default.aspx
Chassis tested with this product Reference Chassis List.
Available at:
http://support.intel.com/support/motherboards/server/S5520HC/
See the section on the web page titled, “Compatibility”.
To make sure your system falls
within the allowed power budget Power Budget Analysis Tool.
Available at:
http://support.intel.com/support/motherboards/server/S5520HC/
See the section on the web page titled, “Installation and Use”.
For latest drivers, firmware updates
(BIOS, BMC, FRUSDR, and ME),
and utilities
Available for download at:
http://support.intel.com/support/motherboards/server/S5520HC/
Click the “Software and Drivers” link on the left side of the web page
For software to manage your Intel®Intel System Management Software.

Preface
Intel® Server Board S5520HC and S5500HCV Service Guide viii
server Available at:
http://www.intel.com/go/servermanagement

Contents
Intel® Server Board S5520HC and S5500HCV Service Guide ix
Contents
Safety Information .............................................................................................. iii
Preface.................................................................................................................. v
1Server Board Features ................................................................................. 12
Connector and Component Locations...................................................................................15
Configuration Jumpers..........................................................................................................16
Back Panel Features.............................................................................................................17
Intel®Light-Guided Diagnostics ............................................................................................18
RAID Support........................................................................................................................19
Hardware Requirements.......................................................................................................20
Processor.....................................................................................................................20
Memory 20
Power Supply...............................................................................................................23
Storage Mode Matrix.............................................................................................................24
Optional Hardware................................................................................................................26
Intel®SAS Entry RAID Module AXX4SASMOD...........................................................26
2System Utilities............................................................................................. 29
Using the BIOS Setup Utility.................................................................................................29
Starting Setup ..............................................................................................................29
If You Cannot Access Setup ........................................................................................29
Setup Menus................................................................................................................29
Upgrading the BIOS..............................................................................................................30
Preparing for the Upgrade............................................................................................31
Recovering the BIOS ............................................................................................................32
Clearing the Password..........................................................................................................33
Clearing the CMOS...............................................................................................................35
3Hardware Installations and Upgrades ........................................................ 36
Before You Begin..................................................................................................................36
Tools and Supplies Needed..................................................................................................36
Installing and Removing Memory..........................................................................................36
Installing DIMMs...........................................................................................................36
Removing DIMMs.........................................................................................................37
Installing or Replacing the Processor....................................................................................37
Installing the Processor................................................................................................38
Installing the Processor Heatsink(s).............................................................................40
Replacing the Processor..............................................................................................43
Replacing the CMOS Battery................................................................................................43
4Troubleshooting ........................................................................................... 46
Resetting the System............................................................................................................46
Problems following Initial System Installation .......................................................................46
First Steps Checklist.....................................................................................................46

Contents
Intel® Server Board S5520HC and S5500HCV Service Guide x
Hardware Diagnostic Testing................................................................................................47
Verifying Proper Operation of Key System Lights........................................................47
Confirming Loading of the Operating System ..............................................................47
Specific Problems and Corrective Actions............................................................................48
Power Light Does Not Light..........................................................................................48
No Characters Appear on Screen................................................................................48
Characters Are Distorted or Incorrect...........................................................................49
System Cooling Fans Do Not Rotate Properly.............................................................49
CD-ROM Drive or DVD-ROM Drive Activity Light Does Not Light ...............................50
Cannot Connect to a Server.........................................................................................50
Problems with Network.................................................................................................50
System Boots when Installing PCI Card.......................................................................51
Problems with Newly Installed Application Software....................................................51
Problems with Application Software that Ran Correctly Earlier....................................52
Devices are not Recognized under Device Manager (Microsoft Windows* Operating System)
.......................................................................................................................52
Hard Drive(s) are not Recognized................................................................................52
Bootable CD-ROM / DVD-ROM Disk Is Not Detected .................................................53
LED Information ...........................................................................................................53
BIOS POST Beep Codes.............................................................................................53
Appendix A: Regulatory and Compliance Information.................................. 54
Product Regulatory Compliance ...........................................................................................54
Product Safety Compliance..........................................................................................54
Product EMC Compliance – Class A Compliance........................................................54
Certifications / Registrations / Declarations..................................................................54
Product Regulatory Compliance Markings...................................................................55
Electromagnetic Compatibility Notices..................................................................................56
FCC (USA)...................................................................................................................56
ICES-003 (Canada)......................................................................................................56
Europe (CE Declaration of Conformity)........................................................................57
VCCI (Japan)................................................................................................................57
BSMI (Taiwan)..............................................................................................................57
RRL (Korea).................................................................................................................57
CNCA (CCC-China) .....................................................................................................57
Product Ecology Change (EU RoHS) ...................................................................................58
Product Ecology Change (CRoHS).......................................................................................58
China Packaging Recycle Marks (or GB18455-2001) ..........................................................60
CA Perchlorate Warning .......................................................................................................60
End-of-Life / Product Recycling.............................................................................................60
Appendix B: Getting Help ................................................................................. 61
Intel®Server Issue Report Form....................................................................... 62
Figures
Figure 1. Intel®Server Board S5520HC......................................................................................12
Figure 2. Intel®Server Board S5500HCV...................................................................................12

Contents
Intel® Server Board S5520HC and S5500HCV Service Guide xi
Figure 3. Server Board Connector and Component Locations...................................................15
Figure 4. Configuration Jumper Location....................................................................................16
Figure 5. Back Panel Features ...................................................................................................17
Figure 6. Intel®Light-Guided Diagnostics...................................................................................19
Figure 7. DIMM Sockets .............................................................................................................22
Figure 8. Intel®SAS Entry RAID Module ....................................................................................26
Figure 9. BIOS Recover Jumper.................................................................................................32
Figure 10. Password Clear Jumper ............................................................................................34
Figure 11. CMOS Clear Jumper .................................................................................................35
Figure 12 .Installing Memory.......................................................................................................36
Figure 13. Opening the Processor Socket Lever........................................................................38
Figure 14. Opening the Processor Socket Load Plate................................................................39
Figure 15. Removing the Processor Socket Protective Cover....................................................39
Figure 16. Remove Processor Protective Cover.........................................................................39
Figure 17. Install the processor...................................................................................................40
Figure 18. Close Load Plate and Socket Lever ..........................................................................40
Figure 19. Installing Processor Heatsink(s)................................................................................42
Figure 20. Locating Active Heatsink Cable Connections............................................................43
Figure 21. Locating and Removing the CMOS Battery...............................................................45
Tables
Table 1. Server Board Features..................................................................................................13
Table 2. Configuration Jumpers..................................................................................................16
Table 3. NIC LEDs......................................................................................................................17
Table 4. Storage Mode Matrix.....................................................................................................25
Table 5. Keyboard Commands...................................................................................................30
Table 6. Heatsink Requirements for Compatible Intel®Server Chassis .....................................41
Table 7. POST Error Beep Codes ..............................................................................................46
Table 8. BIOS POST Error Beep Codes.....................................................................................53
Table 9. BMC POST Error Beep Codes .....................................................................................53
Table 10. Product Certification Markings....................................................................................55

Server Board Features
Intel® Server Board S5520HC and S5500HCV Service Guide 12
1 Server Board Features
This chapter briefly describes the main features of the Intel®Server Board S5520HC and Intel®Server Board
S5500HCV. This chapter provides a photograph of the product, list of the server board features, and diagrams
showing the location of important components and connections on the server board.
The Intel®Server Board S5520HC and Intel®Server Board S5500HC are shown in the following pictures.
Figure 1. Intel®Server Board S5520HC
Figure 2. Intel®Server Board S5500HCV

Server Board Features
Intel® Server Board S5520HC and S5500HCV Service Guide 13
Table 1. Server Board Features
Feature Description
Processors Up to two Intel®Xeon®Processors 5500 series with Thermal Design Power
(TDP) up to 95 W.
Memory Six memory channels (three channels per processor socket) with support for
800/1066/1333 MT/s ECC Registered (RDIMM) or Unbuffered (UDIMM)
DDR3 memory.
No support for mixing of RDIMMs and UDIMMs.
Intel®Server Board S5520HC
o12 DIMM slots, two DIMM slots per channel
Intel®Server Board S5500HCV
oNine DIMM slots.
oTwo DIMM slots on each channel of processor socket 1.
oOne DIMM slot on each channel of processor socket 2.
Chipset Intel®Server Board S5520HC
oIntel®S5520 Chipset and Intel®82801Jx I/O Controller Hub
(ICH10R)
Intel®Server Board S5500HCV
oIntel®S5500 Chipset and Intel®82801Jx I/O Controller Hub
(ICH10R)
Cooling fan support Support for
Two processor fans (4-pin headers)
Four front fans (6-pin headers)
One rear fan (4-pin header)
3-pin fans are compatible with all fan headers.
Add-in Card Slots Intel®Server Board S5520HC: Six expansion slots
oOne PCI Express* Gen 2 slot (x16 Mechanically, x8 Electrically)
oThree PCI Express* Gen 2 x8 slots
oOne PCI Express* Gen 1 slot (x8 Mechanically, x4 Electrically)
shared with SAS Module slot
oOne 32-bit/33 MHz PCI slot, keying for 5 V and Universal PCI add-
in card
Intel®Server Board S5500HCV: Five expansion slots
oOne PCI Express* Gen 2 slot (x16 Mechanically, x4 Electrically)
oTwo PCI Express* Express* Gen 2 x8 slots
oOne PCI Express* Gen 1 slot (x8 Mechanically, x4 Electrically)
shared with SAS Module slot
oOne 32-bit/33 MHz PCI slot, keying for 5 V and Universal PCI add-
in card
Video Support Server Engine* LLC Pilot II* with 64 MB DDR2 memory, 8 MB allocated to
graphics
Dual video is supported
Hard Drive and Optical
Drive Support
Optical devices are supported
Six SATA connectors at 1.5 Gbps and 3 Gbps
Four SAS connectors at 3 Gbps through optional Intel®SAS Entry RAID
Module AXX4SASMOD

Server Board Features
Intel® Server Board S5520HC and S5500HCV Service Guide 14
USB Drive Support One internal USB port
One internal low-profile USB port for Solid State Drive
I/O control support External connections:
oDB9 serial port A connection
oOne DH 10 serial port connector (optional)
oTwo RJ-45 NIC connectors for 10/100/1000 Mb connections: Dual
GbE through the Intel®82575EB Network Connection.
oFour USB 2.0 ports at the back of the board
Internal connections:
oTwo 9-pin USB headers, each supports two USB 2.0 ports
oOne internal USB port that supports a peripheral, such as a floppy
drive
oOne DH10 serial port B header
oSix SATA connectors at 1.5 Gbps and 3 Gbps
oFour SAS connectors at 3 Gbps (optional)
oOne SSI-compliant 24-pin front control panel header
RAID Support Intel®Embedded Server RAID Technology II through on-board SATA
connectors provides SATA RAID 0, 1, and 10 with optional RAID 5 support
provided by the Intel®RAID Activation Key AXXRAKSW5
Intel®Embedded Server RAID Technology II through optional Intel® SAS Entry
RAID Module AXX4SASMOD provides SAS RAID 0, 1, and 10 with optional
RAID 5 support provided by the Intel®RAID Activation Key AXXRAKSW5
IT/IR RAID through optional Intel® SAS Entry RAID Module AXX4SASMOD
provides entry hardware RAID 0, 1, 10/10E, and Native SAS pass through
mode
Management support Integrated IPMI 2.0 compliant Baseboard Management Controller
Support for the Intel®Local Control Panel (optional component sold
separately)
Support for Intel®Remote Management Module 3
Support for Intel®System Management Software
Intel®Light-Guided Diagnostics on field replaceable units

Server Board Features
Intel® Server Board S5520HC and S5500HCV Service Guide 15
Connector and Component Locations
Figure 3. Server Board Connector and Component Locations

Server Board Features
Intel® Server Board S5520HC and S5500HCV Service Guide 16
Configuration Jumpers
Figure 4. Configuration Jumper Location
Table 2. Configuration Jumpers
Jumper Name Pins What happens at system reset…
1-2 (Default) Protect CMOS: These pins should have a jumper in place for normal system operation.
CMOS Clear
(J1E6) 2-3 If pins 2-3 are connected for 5 to 10 seconds with AC power unplugged, the CMOS
settings clear on the next reset.
These pins should not be connected for normal operation.
1-2 (Default) ME Firmware Force Update Mode – Disabled
These pins should have a jumper in place for normal system operation.
ME Force Update
(J1E2)
2-3 ME Firmware Force Update Mode – Enabled
These pins should not be connected for normal operation.
1-2 (Default) Protect Password: These pins should have a jumper in place for normal system
operation.
Password Clear
(J1E4) 2-3 To clear administrator and user passwords, power on the system with pins 2-3
connected. The administrator and user passwords clear in 5-10 seconds after power
on.
These pin should not be connected for normal system operation.
1-2 (Default) These pins should be connected for normal system operation.
BIOS Recover
(J1E5) 2-3 The main system BIOS does not boot with pins 2-3 connected. The system only boots

Server Board Features
Intel® Server Board S5520HC and S5500HCV Service Guide 17
from EFI-bootable recovery media with a recovery BIOS image present.
These pin should not be connected for normal system operation.
1-2 (Default) BMC Firmware Force Update Mode – Disabled.
These pins should have a jumper in place for normal system operation.
BMC Force
Update
(J1H1) 2-3 BMC Firmware Force Update Mode – Enabled.
These pins should not be connected for normal operation.
Back Panel Features
A. System Status LED E. Video
B. ID LED F. NIC 1 (top, default management port), Two USB (bottom)
C. POST Diagnostic LEDs G. NIC 2 (top), Two USB (bottom)
D. Serial A Port
Figure 5. Back Panel Features
The NIC LEDs at the right and left of each NIC provide the following information:
Table 3. NIC LEDs
NIC LED Color LED State Description
Off No network connection
Left LED Blinking Green Transmit/receive activity
Off 10 Mbps connection (if left LED is on or blinking)
Solid Green 100 Mbps connection
NIC 1 and NIC 2
(Gigabit)
Right LED Solid Amber 1000 Mbps connection

Server Board Features
Intel® Server Board S5520HC and S5500HCV Service Guide 18
Intel®Light-Guided Diagnostics
Callout LED Functions
A. POST Diagnostics LEDs POST Diagnostics LEDs: The sequence of lit POST Diagnostics LEDs is used to
identify specific errors that might occur during the boot process. For a description of
how to read these LEDs, refer to the appendix of the Technical Product
Specification.
B. ID LED You can turn this LED on and off by pressing a chassis button or by using system
management software. This LED is useful when the system is grouped with several
systems, such as in a rack, and you need to find the system to perform
maintenance on it.
C. System Status LED The status LED indicates whether a system is operating correctly, has experienced
a minor fault, or a major system error. For details about this LED, refer to the
Technical Production Specification.
D. System fan 5 fault LED This LED indicates a fault occurred with a fan installed on the Server Board System
Fan 5 header. Replace the faulty unit.
E. Processor 1 fan fault
LED This LED applies only to server systems that use an active heatsink. This LED indicates a fault occurred with the fan installed on the heatsink for processor 1.

Server Board Features
Intel® Server Board S5520HC and S5500HCV Service Guide 19
Callout LED Functions
Replace faulty unit.
F. DIMM C1 fault LED This LED indicates a fault occurred with the DIMM installed in socket DIMM_C1.
Replace the faulty DIMM.
G. DIMM C2 fault LED This LED indicates a fault occurred with the DIMM installed in socket DIMM_C2.
Replace the faulty DIMM.
H. DIMM B1 fault LED This LED indicates a fault occurred with the DIMM installed in socket DIMM_B1.
Replace the faulty DIMM.
I. DIMM B2 fault LED This LED indicates a fault occurred with the DIMM installed in socket DIMM_B2.
Replace the faulty DIMM.
J. DIMM A1 fault LED This LED indicates a fault occurred with the DIMM installed in socket DIMM_A1.
Replace the faulty DIMM.
K. DIMM A2 fault LED This LED indicates a fault occurred with the DIMM installed in socket DIMM_A2.
Replace the faulty DIMM.
L. Processor 2 fan fault
LED This LED applies only to server systems that use an active heatsink. This LED indicates a fault occurred with a fan installed on the heatsink for processor 2.
Replace faulty unit.
M. DIMM D2 fault LED
(Empty in S5500HCV) This LED indicates a fault occurred with the DIMM installed in socket DIMM_D2.
Replace the faulty DIMM.
N. DIMM D1 fault LED This LED indicates a fault occurred with the DIMM installed in socket DIMM_D1.
Replace the faulty DIMM.
O. DIMM E2 fault LED
(Empty in S5500HCV) This LED indicates a fault has occurred with the DIMM installed in socket
DIMM_E2. Replace the faulty DIMM.
P. DIMM E1 fault LED This LED indicates a fault occurred with the DIMM installed in socket DIMM_E1.
Replace the faulty DIMM.
Q. DIMM F2 fault LED
(Empty in S5500HCV) This LED indicates a fault occurred with the DIMM installed in socket DIMM_F2.
Replace the faulty DIMM.
R. DIMM F1 fault LED This LED indicates a fault occurred with the DIMM installed in socket DIMM_F1.
Replace the faulty DIMM.
S. +5-V Standby LED This LED is green whenever AC power is applied to the system. You do not need to
power on the system for this LED to be on.
Figure 6. Intel®Light-Guided Diagnostics
RAID Support
The Intel®Server Board S5520HC / S5500HCV provide an embedded SATA controller that supports both 1.5 Gbps
and 3.0 Gbps data transfer rates.
The BIOS Setup Utility provides drive configuration options on the Advanced | Mass Storage Controller Configuration
setup page, some of which affect the ability to configure RAID. The “On-board SATA Controller” option is enabled by
default and when enabled, you can set the “SATA Mode” option to either one of the following four modes:
“Enhanced” – Enhanced Mode supports up to six SATA ports with IDE native Mode.
“Compatibility” – Supports up to four SATA ports [0/1/2/3] with IDE Legacy mode and two SATA ports [4/5] with
IDE Native Mode.
“AHCI” – Supports all SATA ports using the Advanced Host Controller Interface.

Server Board Features
Intel® Server Board S5520HC and S5500HCV Service Guide 20
“SW RAID” – Intel®Embedded Server RAID Technology II is enabled by “SW RAID” mode. The Intel®
Embedded Server RAID Technology II feature provides RAID modes 0, 1, and 10.
If RAID 5 is needed, you must install the optional Intel®RAID Activation Key AXXRAKSW5 accessory. This activation
key is placed on the SATA_ RAID_5_Key connector located on the left side of the server board. For installation
instructions, see the documentation included with the activation key.
When Intel®Embedded Server RAID Technology II is enabled with the embedded SATA controller, enclosure
management is provided through the SATA_SGPIO connector on the server board when a cable is attached between
this connector and the backplane or I2C interface.
NOTE
For help with navigating the BIOS Setup utility, see the Intel®Server Board S5520HC/S5500HCV Technical Product
Specification.
For information on how to configure RAID, refer to the RAID software user’s guide at:
http://www.intel.com/support/motherboards/server/S5520HC/howto.htm
For help with enclosure management cabling, refer to the Enclosure Management Cabling Guide for Pedestal
Systems with hot-swap Drive Backplanes. This guide is available at:
http://support.intel.com/support/motherboards/server/S5520HC/compat.htm
Hardware Requirements
To avoid integration difficulties and possible board damage, your system must meet the following requirements
outlined. For a list of qualified components, see the links under “Additional Information and Software”.
Processor
One or two Intel®Xeon®Processor 5500 series.
For a list of supported processors, see the links under “Additional Information and Software”.
You must populate processors in sequential order. Therefore, you must populate Processor Socket 1 (CPU 1) before
processor socket 2 (CPU 2).
For optimum performance, when two processors are installed, both must be the identical revision and have the same
core voltage and Intel®QPI / Core speed.
Memory
The Intel®Server Board S5520HC provides 12 DIMM sockets in six channels. Each channel contains two DIMM
sockets:
Channel A contains DIMM sockets A1 and A2
Channel B contains DIMM sockets B1 and B2
Channel C contains DIMM sockets C1 and C2