Intel JBOD2000S3SP User manual

Intel®Storage System JBOD2312S3SP
Service Guide
A Guide for Technically Qualified Assemblers of Intel® identified Subassemblies/
Products
Revision 1.0
Apr 2017
Intel® Server Boards and Systems

Intel® Storage Server System JBOD2000S3 Service Guide
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Intel® Storage Server System JBOD2000S3 Service Guide
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Revision History
Date
Revision
Number
Modifications
Apr 2017
0.6
First preliminary version
Apr 2017
1.0
First public version

Intel® Storage Server System JBOD2000S3 Service Guide
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Disclaimers
No license (express or implied, by estoppel or otherwise) to any intellectual property rights is granted by this
document.
Intel disclaims all express and implied warranties, including without limitation, the implied warranties of
merchantability, fitness for a particular purpose, and non-infringement, as well as any warranty arising from
course of performance, course of dealing, or usage in trade.
This document contains information on products, services and/or processes in development. All information
provided here is subject to change without notice. Contact your Intel representative to obtain the latest TPS.
The products and services described may contain defects or errors known as errata which may cause
deviations from published specifications. Current characterized errata are available on request.
Intel, and the Intel logo are trademarks of Intel Corporation in the U.S. and/or other countries.
*Other names and brands may be claimed as the property of others
© 2017 Intel Corporation.

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Safety Information
Important Safety Instructions
Read all caution and safety statements in this document before performing any of the instructions. See also
Intel Server Boards and Server Chassis Safety Information on the Intel® Server Deployment Toolkit 3.0 CD
and/or at http://www.intel.com/support/motherboards/server/sb/cs-010770.htm.
Wichtige Sicherheitshinweise
Lesen Sie zunächst sämtliche Warnund Sicherheitshinweise in diesem Dokument, bevor Sie eine der
Anweisungen ausführen. Beachten Sie hierzu auch die Sicherheitshinweise zu Intel-Serverplatinen und
Servergehäusen auf der Intel®Server Deployment Toolkit 3.0 CD oder unter
http://www.intel.com/support/motherboards/server/sb/cs-010770.htm.
Consignes de sécurité
Lisez attention toutes les consignes de sécurité et les mises en garde indiquées dans ce document avant de
suivre toute instruction. Consultez Intel Server Boards and Server Chassis Safety Information sur le Intel®
Server Deployment Toolkit 3.0 CD ou bien rendez-vous sur le site
http://www.intel.com/support/motherboards/server/sb/cs-010770.htm.
Instrucciones de seguridad importantes
Lea todas las declaraciones de seguridad y precaución de este documento antes de realizar cualquiera de las
instrucciones. Vea Intel Server Boards and Server Chassis Safety Information en el Intel®Server Deployment
Toolkit 3.0 CD y/o en http://www.intel.com/support/motherboards/server/sb/cs-010770.htm.
重要安全指导
在执行任何指令之前，请阅读本文档中的所有注意事项及安全声明。和/或
http://www.intel.com/support/motherboards/server/sb/cs-010770.htm 上的 Intel®Server Boards and Server
Chassis Safety Information（《Intel 服务器主板与服务器机箱安全信息》）。

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Warnings
Heed safety instructions: Before working with your product, whether you are using this guide or any other
resource as a reference, pay close attention to the safety instructions. You must adhere to the assembly
instructions in this guide to ensure and maintain compliance with existing product certifications and
approvals. Use only the described, regulated components specified in this guide. Use of other
products/components will void the UL listing and other regulatory approvals of the product and will most
likely result in noncompliance with product regulations in the region(s) in which the product is sold.
System power on/off: The power button DOES NOT turn off the system AC power. To remove power from
the system, you must unplug the AC power cord from the wall outlet. Make sure the AC power cord is
unplugged before you open the chassis, add, or remove any components.
Hazardous conditions, devices and cables: Hazardous electrical conditions may be present on power,
telephone, and communication cables. Turn off the server and disconnect the power cord,
telecommunications systems, networks, and modems attached to the server before opening it. Otherwise,
personal injury or equipment damage can result.
Electrostatic discharge (ESD) and ESD protection: ESD can damage disk drives, boards, and other parts. We
recommend that you perform all procedures in this chapter only at an ESD workstation. If one is not
available, provide some ESD protection by wearing an antistatic wrist strap attached to chassis ground - any
unpainted metal surface - on your server when handling parts.
ESD and handling boards: Always handle boards carefully. They can be extremely sensitive to ESD. Hold
boards only by their edges. After removing a board from its protective wrapper or from the server, place the
board component side up on a grounded, static free surface. Use a conductive foam pad if available but not
the board wrapper. Do not slide board over any surface.

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Preface
About this Manual
This manual is written for system technicians who are responsible for troubleshooting, upgrading, and
repairing this JBOD system. This document provides a brief overview of the features of the JBOD chassis, a
list of accessories or other components you may need, troubleshooting information, and instructions on how
to add and replace components on the Intel®JBOD 2000S3 System. For the latest revision of this manual, go
to http://www.intel.com/support.
Manual Organization
Chapter 1 provides a brief overview of the Intel®JBOD 2000S3 System. In this chapter, you will find a list of
the server system features, and figures of the system and components to help you identify your system
components and their locations.
Chapter 2 provides instructions on adding and replacing components. Use this chapter for step-by-step
instructions and diagrams for installing or replacing components such as the fan, power supply, and front
panel board, among other components.
The back of this manual provides technical specifications, regulatory information, and help information.
Additional Information and Software
For additional information about this family of products or any of their supported accessories, refer to the
following resources available at http://www.intel.com/support.

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Table of Contents
Safety Information........................................................................................................................................................................iii
Important Safety Instructions.......................................................................................................................................................... iii
Wichtige Sicherheitshinweise .......................................................................................................................................................... iii
Consignes de sécurité ....................................................................................................................................................................... iii
Instrucciones de seguridad importantes........................................................................................................................................ iii
重要安全指导 ...................................................................................................................................................................................... iii
Warnings ........................................................................................................................................................................................ iv
Preface............................................................................................................................................................................................. v
About this Manual .............................................................................................................................................................................. v
Manual Organization......................................................................................................................................................................... v
Additional Information and Software.............................................................................................................................................. v
1JBOD System Features .........................................................................................................................................................1
1.1 JBOD System Feature Overview.......................................................................................................................................... 1
1.2 JBOD System Components .................................................................................................................................................. 2
1.3 Hot Swap Hard Drive Bay and Front Panel Options ........................................................................................................ 2
1.4 Front Panel ............................................................................................................................................................................. 2
1.5 Back Panel.............................................................................................................................................................................. 3
1.6 Hard Disk Drive Carriers ....................................................................................................................................................... 3
1.7 Bezel ........................................................................................................................................................................................ 4
1.8 Hot-Swap SAS/SATA Backplane ......................................................................................................................................... 4
1.8.1 12 x 3.5-inch Hard Drive Backplane............................................................................................................................... 4
1.9 JBOD2312S3SP Interconnection ........................................................................................................................................ 5
2Hardware Installations and Upgrades ................................................................................................................................6
2.1 Before You Begin ................................................................................................................................................................... 6
2.1.1 Tools and Supplies Needed ............................................................................................................................................ 6
2.1.2 System Reference ............................................................................................................................................................. 6
2.2 Cable Routing......................................................................................................................................................................... 6
2.3 Fan Connections .................................................................................................................................................................... 6
2.4 Removing and Installing the Front Bezel........................................................................................................................... 7
2.4.1 Removing the Front Bezel ............................................................................................................................................... 7
2.4.2 Installing the Front Bezel................................................................................................................................................. 7
2.5 Removing and Installing the System Cover....................................................................................................................... 8
2.5.1 Removing the System Cover........................................................................................................................................... 8
2.5.2 Installing the System Cover............................................................................................................................................. 9
2.6 Installing a Hot-swap Hard Disk Drive ............................................................................................................................... 9
2.6.1 Installing a Hard Disk Drive into 3.5” Hard Drive Carrier .......................................................................................... 10
2.7 Replacing the Power Supply .............................................................................................................................................. 11

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2.8 Installing and Removing the SAS Expander.................................................................................................................... 13
2.8.1 Removing the SAS Expander ........................................................................................................................................ 13
2.8.2 Installing the SAS Expander.......................................................................................................................................... 14
2.9 Installing and Removing the Power Distribution Board ................................................................................................ 15
2.9.1 Removing the Power Distribution Board..................................................................................................................... 15
2.9.2 Installing the Power Distribution Board ...................................................................................................................... 15
2.10 Replacing a System Fan ..................................................................................................................................................... 16
2.11 Replacing the Backplane ................................................................................................................................................... 16
2.11.1 Replacing the 3.5” Hard Drive Backplane ............................................................................................................... 16
2.12 Installing and Removing the Rack Handles..................................................................................................................... 18
2.12.1 Removing the Rack Handles ..................................................................................................................................... 18
2.12.2 Installing the Rack Handles....................................................................................................................................... 18
2.13 Installing and Removing the Storage Front Panel ......................................................................................................... 19
2.13.1 Installing the Storage Front Panel ........................................................................................................................... 19
2.13.2 Removing the Storage Front Panel.......................................................................................................................... 19
Appendix A. Technical Reference ...........................................................................................................................................21
Power Supply Input Voltages ......................................................................................................................................................... 21
Power Supply Output Voltages ...................................................................................................................................................... 21
System Environmental Specifications ........................................................................................................................................... 21
Appendix B. Regulatory and Compliance Information ........................................................................................................22
Appendix C. Getting Help.........................................................................................................................................................23
Appendix D. Warranty Information.........................................................................................................................................24

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List of Figures
Figure 1. Intel®Storage Server System JBOD2312S3SP.................................................................................................................. 1
Figure 2. Intel®JBOD2000S3 System Family Components ............................................................................................................. 2
Figure 3. 12 x 3.5” Drive JBOD2312S3SP Front View ...................................................................................................................... 2
Figure 4. Front Panel Options............................................................................................................................................................... 3
Figure 5. JBOD2312S3SP Back View................................................................................................................................................... 3
Figure 6. Front view of Front Bezel ...................................................................................................................................................... 4
Figure 7. 12 x 3.5-inch Hard Drive Backplane Components (Front View) ..................................................................................... 4
Figure 8. 12 x 3.5-inch Hard Drive Backplane Components (Rear View) ....................................................................................... 4
Figure 9. 12x3.5” Single-port JBOD 2000S3 Interconnection Diagram ........................................................................................ 5
Figure 10. System Air Flow.................................................................................................................................................................... 6
Figure 11. Removing the Front Bezel .................................................................................................................................................. 7
Figure 12. Installing the Front Bezel.................................................................................................................................................... 7
Figure 13. Installing the Badge to the Front Bezel ............................................................................................................................ 8
Figure 14. Removing the Badge from the Front Bezel...................................................................................................................... 8
Figure 15. Removing the System Cover .............................................................................................................................................. 9
Figure 16. Installing the System Cover................................................................................................................................................ 9
Figure 17. Installing Hard Disk Drive – Removing 3.5” HDD Carrier ............................................................................................. 10
Figure 18. Installing Hard Disk Drive – Removing 3.5” HDD Interface Bracket ........................................................................... 10
Figure 19. Installing Hard Disk Drive – Installing 3.5” HDD............................................................................................................ 10
Figure 20. Installing Hard Disk Drive – Installing 2.5” HDD............................................................................................................ 11
Figure 21. Installing Hard Disk Drive – Inserting 3.5” HDD Assembly .......................................................................................... 11
Figure 22. Removing the Power Supply Module ............................................................................................................................. 12
Figure 23. Removing the Filler Panel................................................................................................................................................. 12
Figure 24. Installing the Power Supply Module ............................................................................................................................... 12
Figure 25. Removing the Riser Assembly.......................................................................................................................................... 13
Figure 26. Removing the SAS Expander............................................................................................................................................ 13
Figure 27. Installing the SAS Expander ............................................................................................................................................. 14
Figure 28. Installing the Riser Assembly ........................................................................................................................................... 14
Figure 29. Removing the Power Distribution Board........................................................................................................................ 15
Figure 30. Installing the Power Distribution Board ......................................................................................................................... 15
Figure 31. Replacing a System Fan .................................................................................................................................................... 16
Figure 32. Removing 3.5” Hard Drive Backplane – Remove the Hard Drive Cage...................................................................... 16
Figure 33. Removing 3.5” Hard Drive Backplane – Remove the Backplane ................................................................................ 17
Figure 34. Installing 3.5” Hard Drive Backplane – Install the Backplane ..................................................................................... 17
Figure 35. Installing 3.5” Hard Drive Backplane – Install the Hard Drive Cage ........................................................................... 17
Figure 36. Installing 3.5” Hard Drive Backplane – Install the Stiffener and Hard Drives........................................................... 18
Figure 37. Installing the Rack Handle ................................................................................................................................................ 18
Figure 38. Removing the Rack Handle............................................................................................................................................... 18
Figure 39. Installing the Interposer Card .......................................................................................................................................... 19
Figure 40. Installing the Storage Front Panel................................................................................................................................... 19
Figure 41. Removing the Storage Front Panel ................................................................................................................................. 19
Figure 42. Removing the Interposer Card......................................................................................................................................... 20

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List of Tables
Table 1. Power Supply Output Capability......................................................................................................................................... 21
Table 2. System Environmental Limits Summary............................................................................................................................ 21

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1JBOD System Features
This chapter briefly describes the main features of the Intel®Storage Server System JBOD 2000S3 family.
This includes illustrations of the products, a list of the features, and diagrams showing the location of
important components and connections on the JBOD systems.
Figure 1. Intel®Storage Server System JBOD2312S3SP
1.1 JBOD System Feature Overview
Feature
Description
External connections
SFF-8644 mini-SAS connectors
System Fans
Four hot-swap managed system fans
One power supply fan for each installed power supply module
Power Supply
Options
Single AC 460W PSU for JBOD2312S3SP as default configuration, second PSU can
be suppoted as option.
Storage Bay Options
12x – 3.5” SATA/SAS Hot Swap Hard Drive Bays
Available Rack Mount
Kit Options
Tool-less rack mount rail kit – Intel Product Code – AXXPRAIL
Value rack mount rail kit – Intel Product Code – AXXVRAIL
Cable Management Arm – Intel Product Code – AXX1U2UCMA (*supported with
AXXPRAIL only)
2-post fixed mount bracket kit – Intel Product Code – AXX2POSTBRCKT
Note: Refer to the Intel® Storage Server System Family JBOD2000S3
Spares/Accessories List and Configuration Guide for rack mount kit configuration
in JBOD2000S3 products.
Expander Options
Single 36 Port 12G SAS Expander

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1.2 JBOD System Components
This section helps you identify the components of your server system. If you are near the system, you can
also use the Quick Reference Label provided on the inside of the chassis cover to assist in identifying
components.
Figure 2. Intel®JBOD2000S3 System Family Components
1.3 Hot Swap Hard Drive Bay
Figure 3. 12 x 3.5” Drive JBOD2312S3SP Front View
1.4 Front Panel
Label
Description
A
Power Button w/Integrated LED
B
System ID Button w/Integrated

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Label
Description
LED
C
System Status LED
Figure 4. Front Panel Options
1.5 Back Panel
Label
Description
A
SFF-8644 receptacle (label: External mini-SAS HD Port 0-3)
B
SFF-8644 receptacle (label: External mini-SAS HD Port 4-7)
C
PSU
Figure 5. JBOD2312S3SP Back View
1.6 Hard Disk Drive Carriers
The Intel®JBOD2312S3SP System ships with 3.5-inch hard disk drive carriers. See the following table for
details:
Intel®JBOD System
Supported Hard Drive Type
Maximun Hard Drive Number
JBOD2312S3SP
3.5 inch (2.5 inch can be supported)
12
For instructions on installing hard drives, see “Installing a Hot-swap Hard Disk Drive”.
NOTES:
•Drives can consume up to 17 watts of power each. Drives must be specified to run at a maximum
ambient temperature of 45°C.
•The Intel®JBOD System Family does not support all SAS or Serial ATA (SATA) hard drives. For a web link
to a list of supported hard drives, see “Additional Information and Software”.

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1.7 Bezel
The front bezel is available as an optional accessory for the server system:
Figure 6. Front view of Front Bezel
1.8 Hot-Swap SAS/SATA Backplane
The Hot-Swap SAS/SATA backplane serves as an interface between the SAS expander(s) and the system
drives. The following diagrams show the location for each connector found on the backplane.
1.8.1 12 x 3.5-inch Hard Drive Backplane
A
SAS/SATA Hot-swap Connectors
Figure 7. 12 x 3.5-inch Hard Drive Backplane Components (Front View)
A
Mini-SAS Connectors
B
Power Connectors
C
I2C Connector
Figure 8. 12 x 3.5-inch Hard Drive Backplane Components (Rear View)

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1.9 JBOD2312S3SP Interconnection
The Intel®Storage Server System JBOD2312S3SP has a 12x3.5” single-port HSBP, a primary SAS expander, a
dual-port SAS interface board, a PDB, a PSU, and four fans in its chassis.
Figure 9. 12x3.5” Single-port JBOD 2000S3 Interconnection Diagram

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2Hardware Installations and Upgrades
2.1 Before You Begin
Before working with your server product, pay close attention to the “Safety Information”at the beginning of
this manual.
NOTE: Whenever you service the system, you must first power down the server and unplug all peripheral
devices and the power cord.
2.1.1 Tools and Supplies Needed
•Phillips* (cross head) screwdriver (#2 bit)
•Needle nosed pliers
•Anti-static wrist strap and conductive foam pad (recommended)
2.1.2 System Reference
All references to left, right, front, top, and bottom assume the reader is facing the front of the chassis as it
would be positioned for normal operation.
2.2 Cable Routing
When you add or remove components from your JBOD, make sure your cables are routed correctly before
reinstalling the system cover. Use caution to make sure no cables or wires are pinched and that the airflow
from the fans is not blocked.
2.3 Fan Connections
Use Figure 9 to determine the proper fan connections.
Figure 10. System Air Flow

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2.4 Removing and Installing the Front Bezel
2.4.1 Removing the Front Bezel
If your system includes a front bezel, follow these steps to remove the front bezel:
1. Unlock the bezel if it is locked.
2. Remove the left end of the front bezel from the rack handle (see letter “A”).
3. Rotate the front bezel anticlockwise to release the latches on the right end from the rack handle
(see letter “B”).
Figure 11. Removing the Front Bezel
2.4.2 Installing the Front Bezel
NOTE: Before installing the bezel, you must install the rack handles.
1. Lock the right end of the front bezel to the rack handle (see letter “A”).
2. Rotate the front bezel clockwise till the left end clicks into place (see letter “B”).
3. Lock the bezel if needed.
Figure 12. Installing the Front Bezel
Intel also provides an optional plastic badge for customer to use. To install the badge to the bezel, attach the
badge onto the bezel until the hooks at the rear of the badge click into the bezel.

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Figure 13. Installing the Badge to the Front Bezel
To remove the badge from the bezel, squeeze the hooks at the rear of the badge to release the badge (see
letter “A”) and then remove the badge from the bezel (see letter “B”).
Figure 14. Removing the Badge from the Front Bezel
2.5 Removing and Installing the System Cover
2.5.1 Removing the System Cover
The JBOD system must be operated with the system cover in place to ensure proper cooling. You will need
to remove the top cover to add or replace components inside the system. Before removing the top cover,
power down the server and unplug all peripheral devices and the power cable(s).
NOTE:A non-skid surface or a stop behind the server system may be needed to prevent the server system
from sliding on your work surface.
1. Observe the safety and ESD precautions at the beginning of this book.
2. Turn off all peripheral devices connected to the server. Turn off the server.
3. Disconnect the power cord.
4. Remove the four screws (see letter "A").
5. Slide the cover back and lift upward (see letter "B").