Intergraph TDZ-400 Deskside Operating manual

TDZ-400 Deskside
Setup and Maintenance Guide
March 1996

Warranties and Liabilities
The information and the software discussed in this document are subject to change without
notice and should not be considered commitments by Intergraph Corporation. Intergraph
Corporation assumes no responsibility for any errors in this document.
The software discussed in this document is furnished under a license and may be used or
copied only in accordance with the terms of the license. No responsibility is assumed by
Intergraph for the use or reliability of software on equipment that is not supplied by Intergraph
or its affiliated companies.
All warranties given by Intergraph Corporation about equipment or software are set forth in
your purchase contract, and nothing stated in, or implied by, this document or its contents
shall be considered or deemed a modification or amendment of such warranties.
Copyright
1996, Intergraph Corporation including this documentation, and any software and its file
formats and audio-visual displays described herein; all rights reserved; may only be used
pursuant to the applicable software license agreement; contains confidential and proprietary
information of Intergraph and/or other third parties which is protected by copyright, trade
secret and trademark law and may not be provided or otherwise made available without prior
written authorization.
Restricted Rights Legend
Use, duplication, or disclosure by the United States Government is subject to restrictions as
set forth in subdivision (c)(1)(ii) of the rights in technical data and computer software clause
at DFARS 252.227-7013.
Intergraph Corporation
Huntsville AL 35894-0001
Trademarks
Intergraphand the Intergraph logo are registered trademarks of Intergraph Corporation.
Microsoft, Windows, and the Microsoft logo are registered trademarks of Microsoft
Corporation. Windows NTis a trademark of Microsoft Corporation.
Other brands and product names are trademarks of their respective owners.

Power Input Rating
The product ID information is located on the back of the base unit. The unit rating is listed in
Appendix B, “Hardware Information.”
Power Cord Specifications
For units operating at 115 V: Use a UL listed cord set consisting of a minimum 18 AWG,
type SJT three conductor cord, a maximum of 15-feet in length with a parallel blade, and a
grounding type attachment plug rated 15 A, 125 V.
For units operating at 230 V (domestic use): Use a UL listed cord set consisting of a
minimum 18 AWG, type SJT three conductor cord, a maximum of 15-feet in length with a
tandem blade, and a grounding type attachment plug rated 15 A, 250 V.
For units operating at 230 V (outside of U.S.): Use a cord set consisting of a minimum 18
AWG cord and grounding type attachment plug rated 15 A, 250 V. The cord set should have
the appropriate safety approvals for the country in which the equipment will be installed and
marked HAR.
FCC Statement
This equipment has been tested and found to comply with the limits for a Class A digital
device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference when the equipment is operated in a commercial
environment. This equipment generates, uses, and can radiate radio frequency energy. If the
equipment is not installed and used in accordance with the instruction manual, it may cause
harmful interference to radio communications.
Operation of this equipment in a residential area is likely to cause harmful interference in
which case the user will be required to correct the interference at his own expense.
CDC Statement
This digital apparatus does not exceed the Class A limits for radio noise emissions from
digital apparatus set out in the Radio Interference Regulations of the Canadian Department of
Communications.

Cautions
Changes or modifications made to the system that are not approved by the party responsible
for compliance could void the user’s authority to operate the equipment.
THIS PRODUCT CONFORMS TO THE APPLICABLE REQUIREMENTS OF 21 CFR
SUBCHAPTER J AT DATE OF MANUFACTURE.
Read all safety and operating instructions before using the equipment. Keep these instructions
for future reference. Follow all warnings on the equipment or in the operating instructions.
Warnings
To reduce the risk of electrical shock, do not attempt to open the equipment unless instructed.
Do not use a tool for purposes other than instructed.
There are no user serviceable parts in the power supply. Refer all servicing of the power
supply to qualified service personnel.

v
Contents
Preface........................................................................................................... ix
About This Document....................................................................................ix
Document Conventions................................................................................... x
Finding Operating System Information .......................................................... x
Getting Documentation and Training ............................................................ xi
Getting Telephone Support............................................................................xi
Using the Intergraph Bulletin Board Service................................................xii
Using the Intergraph FAXLink....................................................................xiii
Finding Intergraph on the Internet...............................................................xiii
Learning About System Ergonomics........................................................... xiv
Chapter 1 Getting Started.......................................................................... 1
Unpacking....................................................................................................... 1
Setting Up ....................................................................................................... 2
Connecting the Video Cables.......................................................................... 4
Starting the System ......................................................................................... 8
Observing System Precautions...................................................................... 10
Replacing the Faceplate Door....................................................................... 10
Using the Online Reference.......................................................................... 11
Obtaining Windows NT Updates.................................................................. 12
Ensuring PC Card Support............................................................................ 13
Chapter 2 Configuring the System.......................................................... 15
Before You Begin ......................................................................................... 15
About the System’s Video Display............................................................... 16
Configuring the Video Display..................................................................... 17
Starting and Stopping Video Configuration.......................................... 17
Changing GL Video Display Configuration......................................... 19
Changing the Default Video Display Driver......................................... 21
Correcting Video Display Problems ..................................................... 22
Configuring TCP/IP Networking.................................................................. 23
Chapter 3 Opening and Closing the Base Unit ...................................... 25
Removing Covers and Panels........................................................................ 25
Removing the Option Board Bracket............................................................ 27
Avoiding Electrostatic Discharge ................................................................. 29
Attaching an Antistatic Wrist Strap.............................................................. 30
Closing the Base Unit ................................................................................... 31

vi Preface
Chapter 4 Maintaining the System..........................................................33
Cleaning the System......................................................................................33
Exterior Surfaces ...................................................................................33
Mouse ....................................................................................................33
Keyboard................................................................................................33
Replacing Parts..............................................................................................34
CD-ROM Drive.....................................................................................35
Combo Drive..........................................................................................36
System Hard Disk Drive........................................................................38
Auxiliary Hard Disk Drive ....................................................................40
Riser Card..............................................................................................42
System Board.........................................................................................43
Option Board Fans.................................................................................46
System Hard Disk Drive Fan.................................................................48
Replacing the Power Supply..................................................................50
Reprogramming the Flash EPROM...............................................................51
Changing the System Boot Sequence............................................................53
Chapter 5 Upgrading the System.............................................................55
Adding Main Memory...................................................................................55
Adding Internal SCSI Devices.......................................................................58
Adding External SCSI Drives........................................................................60
Adding Option Boards...................................................................................61
PCI Boards.............................................................................................61
ISA and PnP Option Boards..................................................................63
Using the System Configuration Utility........................................................66
ISA Boards with a Configuration File...................................................67
ISA Boards without a Configuration File..............................................68
Chapter 6 GLZ Graphics..........................................................................71
Replacing the Graphics Boards .....................................................................71
GLZ1 and GLZ3....................................................................................72
GLZ1T and GLZ5..................................................................................73
GLZ2 and GLZ4....................................................................................74
Geometry Accelerator............................................................................75
Dual-Screen Upgrade ....................................................................................77
Chapter 7 Using AMIBIOS Setup............................................................81
Starting AMIBIOS Setup...............................................................................82
Setup Menu....................................................................................................83
Standard Setup.......................................................................................83
Advanced Setup.....................................................................................84
Chipset Setup.........................................................................................85

Preface vii
Peripheral Setup.................................................................................... 86
Security Menu............................................................................................... 88
Password ............................................................................................... 88
Anti-Virus ............................................................................................. 89
Default Menu ................................................................................................ 89
Original ................................................................................................. 89
Optimal.................................................................................................. 90
Fail-safe................................................................................................. 90
Chapter 8 Troubleshooting...................................................................... 91
System Power Errors..................................................................................... 91
System Boot Errors....................................................................................... 92
Sound Errors ................................................................................................. 95
Video Errors.................................................................................................. 96
Other Hardware Errors.................................................................................. 96
Network Errors.............................................................................................. 97
Appendix A Installing System Software................................................. 99
Appendix B Hardware Information...................................................... 105
External Port Pinouts .................................................................................. 105
MIDI/Game......................................................................................... 105
Ethernet AUI....................................................................................... 106
SCSI .................................................................................................... 107
Serial (COM)....................................................................................... 108
Ethernet 10Base-T............................................................................... 108
Parallel ................................................................................................ 109
Video................................................................................................... 110
Mouse and Keyboard .......................................................................... 110
System Board Connector Pinouts ............................................................... 111
Floppy ................................................................................................. 112
ISA Bus J3........................................................................................... 112
ISA Bus J6........................................................................................... 113
Audio................................................................................................... 113
System Board Jumper Connectors.............................................................. 114
CPU Frequency................................................................................... 114
G95 VGA Mode Disable/Enable ........................................................ 115
Vibra 16S Sound Disable/Enable........................................................ 116
Power Supply Information.......................................................................... 116
DC Output Specifications ................................................................... 116
Cable Connectors................................................................................ 117
P1 Riser Card Connector Pinout......................................................... 118
P2 - P8 Connector Pinout.................................................................... 118

viii Preface
P9 Connector Pinout............................................................................118
Returned Goods Authorization (RGA) Form
Warranty Procedure
Repair Depot Address Labels

Preface ix
Preface
The TDZ-400 Deskside Setup and Maintenance Guide contains information
for setting up, configuring, and servicing your desktop workstation.
About This Document
The TDZ-400 Deskside Setup and Maintenance Guide is organized as
follows:
♦ Chapter 1, “Getting Started,” describes how to set up the system
hardware and start the system.
♦ Chapter 2, “Configuring the System,” describes how to configure the
video display and the TCP/IP networking software.
♦ Chapter 3, “Opening and Closing the Base Unit,” describes how to open
and close the system for maintenance and upgrades.
♦ Chapter 4, “Maintaining the System,” describes how to maintain the
system and replace its major components, and how to reprogram the
system’s flash EPROM.
♦ Chapter 5, “Upgrading the System,” describes how to upgrade the
system with new components.
♦ Chapter 6, “GLZ Graphics,” describes how to replace graphics boards
and install a dual-screen graphics upgrade.
♦ Chapter 7, “Using AMBIOS Setup,” describes how to configure the
system’s Basic Input/Output System (BIOS).
♦ Chapter 8, “Troubleshooting,” describes how to resolve common system
problems.

xPreface
♦ Appendix A, “Installing System Software,” describes how to install the
operating system and associated system software.
♦ Appendix B, “Hardware Information,” provides information for external
ports, system board connectors, system board jumper connectors, and the
power supply.
Document Conventions
Bold Commands, words, or characters that you key in literally.
Italic Variable values that you supply, or cross-references.
Monospace Output displayed on the screen.
UPPERCASE Names of files and directories. You can type filenames
and directory names in the dialog boxes or the command
line in lowercase unless directed otherwise.
SMALL CAPS Key names on the keyboard, such as D, ALT or F3.
CTRL+DPress a key while simultaneously pressing another key;
for example, press CTRL and D simultaneously.
Finding Operating System Information
For more information on using the Windows NT operating system, refer to
the printed and online Windows NT documentation from Microsoft:
♦ For detailed information on installing and configuring Windows NT
Server, refer to the Windows NT Workstation Installation Guide.
♦ For detailed information on using the Windows NT Server operating
system, refer to the online Windows NT Workstation System Guide,
delivered on CD-ROM with the operating system, and to Windows NT
Help. You can purchase a printed copy of the System Guide from
Intergraph.

Preface xi
Getting Documentation and Training
You can purchase additional system or software product documentation from
Intergraph.
♦ In the United States, contact your sales account representative, call the
Intergraph Order Desk at 1-800-543-1054, or send a fax to
1-800-548-3318 to place an order. If you call or fax the Order Desk,
have the document numbers ready for the items you wish to purchase.
♦ At international locations, contact the Intergraph subsidiary or
distributor from which you purchased your Intergraph system or
software to place an order.
To find information on training for Intergraph systems and products, or to
enroll in an available class, contact Intergraph Education Services at
1-800-240-3000.
Getting Telephone Support
If you experience problems with your Intergraph system or software, or have
questions about the information in this document, you can contact Intergraph
for help.
♦ In the United States, call the Customer Response Center at
1-800-633-7248 between the hours of 7:00 a.m. and 7:00 p.m. Central
Time, Monday through Friday (except holidays).
♦ At international locations, contact the Intergraph subsidiary or
distributor from which you purchased your Intergraph system or
software.
Have the following information readily available when you call:
♦ Workstation model number:
♦ Workstation serial number:
♦ Your name and telephone number.
♦ A brief description of the problem.

xii Preface
Locate the model and serial numbers on a label on the base unit carton, or on
a label on the back of the base unit. Write these numbers in the spaces
provided above.
Using the Intergraph Bulletin Board Service
Available 24 hours a day, 7 days a week, the Intergraph Bulletin Board
Service (IBBS) is an electronic forum for Intergraph customers to exchange
information with Intergraph’s technical and marketing staff, and with other
Intergraph customers. You can use the IBBS to get technical support
information, documentation and training information, programs, and
software updates and fixes. The IBBS is also available for you to give
suggestions, make inquiries, and report problems.
➤To connect to the IBBS:
1. Set your communications protocol for eight (8) data bits, no parity,
one (1) stop bit, and any baud rate up to 14,400.
2. Using a modem, dial the IBBS number, 1-205-730-8786. You can dial
1-205-730-6504 if you are using a 2,400 baud connection.
3. Mirror sites are maintained for international locations. Information on
these sites is available on Intergraph Online, Intergraph’s World Wide
Web server. Refer to “Finding Intergraph on the Internet” for more
information.
4. When connected, respond to the login request by keying in your user
ID. If you have not connected before, key in new to create a user ID.
Follow the menus to find what you need. If you are new to computer
bulletin boards, the IBBS provides clear choices and plenty of online help.
A text file that explains IBBS commands and organization is available for
you to download.
If you have trouble connecting to or using the IBBS, call the System
Operator (Sysop) at 1-205-730-1413, or send a fax to 1-205-730-1110.

Preface xiii
Using the Intergraph FAXLink
You can use the Intergraph FAXLink to get technical support information by
fax 24 hours a day, 7 days a week. To use FAXLink from a touch-tone
phone or fax machine phone:
♦ Call 1-800-240-4300 to get new user instructions, an index listing of
available documents, and an overview of the categories of available
information.
♦ Call 1-205-730-9000 to order the documents (up to 5 per call).
Follow the prompts provided to locate and deliver the information you need.
Finding Intergraph on the Internet
You can find Intergraph on the Internet in the following ways:
♦ If you have a World Wide Web browser, connect to Intergraph Online,
Intergraph’s Web server, at http://www.intergraph.com.
♦ If you have an application that allows you to transfer files to and from a
system using File Transfer Protocol (FTP), connect to Intergraph’s
anonymous FTP site at ftp.intergraph.com.
♦ If you have an application that allows you to search and retrieve files
using Gopher, connect to Intergraph’s Gopher site at
gopher.intergraph.com.
♦ You can get information from Intergraph’s email server at
[email protected]. Put HELP in the body of the message (the
subject line is ignored) to get information on such subjects as
Intergraph’s online services and where to get World Wide Web
browsers.

xiv Preface
Learning About System Ergonomics
Please read the Ergonomics Guide included with your Intergraph system.
This document provides valuable information on ways to minimize repetitive
stress injuries for persons working with a computer.

1
Chapter 1
Getting Started
The TDZ-400 deskside workstation is easy to set up and use. Follow the
instructions in this chapter to set up and start your system.
Unpacking
If you have not removed everything from the shipping cartons, do so now
and verify you have the following equipment. The workstation carton
contains the following items:
♦ Workstation base unit
♦ Keyboard
♦ Mouse
♦ Footstands
♦ Base unit power cord
♦ Operating system and system software carton
The carton for the operating system and system software contains the
following items.
♦ Windows NT Workstation software (CD-ROM and setup diskettes)
♦ Intergraph GL video display driver diskette
♦ Intergraph Quick-Fix Engineering (QFE) diskette
♦ Intergraph System Utilities (SYSUTIL) diskette
♦ Intergraph TDZ-400 Deskside Online Reference diskette
Note: The workstation is delivered with the operating system and
associated system software installed on the system’s hard disk drive.

2Chapter 1 - Getting Started
If you ordered a monitor from Intergraph, its carton contains the following
items.
♦ Monitor
♦ Monitor power cord
♦ Video cable
♦ Documentation
Note: If any of the base unit or monitor parts were not delivered, call the
Customer Response Center immediately at 1-800-633-7248
Retain all packaging materials. If you return equipment for repair, you must
return it in the original packaging to obtain warranty service (if provided
under your contract agreement).
Setting Up
Before you begin setting up your workstation, determine where you want to
place the system. Keep these guidelines in mind:
♦ Place the base unit in an area where air can circulate freely around it.
The front and back of the base unit should have at least a three-inch
clearance.
♦ Do not expose the system to high levels of dust, smoke, or moisture.
♦ Place the system in an area where the temperature range stays between
10 °C and 26 °C (50 °F to 80 °F). The optimum operating temperature is
21 °C (70 °F).
♦ Place the system in an area where the humidity stays between 20% and
80% (non-condensing). The optimum operating humidity is 50% (non-
condensing).
➤To set up the workstation:
1. Set the footstands on the bottom of the base unit.
2. Connect the keyboard cable to the Keyboard port on the back of the
base unit. Refer to the following figure.

Chapter 1 - Getting Started 3
3. Connect the audio cables (bundled with the keyboard cable) to the
audio jacks. The cable labeled Mic connects to the Microphone jack,
and the cable labeled Audio connects to the Line Out jack. Refer to
the following figure.
4. Connect the mouse cable to the Mouse port on the back of the base
unit. Refer to the following figure.
5. Connect the remaining cables, such as Ethernet (AUI or 10Base-T),
printer (parallel port), and modem cables (serial ports) to their ports
on the back of the base unit. Refer to the following figure.
WARNING
Do not connect a MIDI or game cable to the Ethernet AUI port. This
will short out the local area network on which the workstation resides.
Parallel Port
10Base-T
Port
MIDI Port
Fast SCSI-2
Port
Ethernet AUI
Port
Serial Ports
Mouse Port
Ke
y
board Port
Microphone
Line Out

4Chapter 1 - Getting Started
Note: The ports on the back on the system are labeled using PC 95
compliant icons.
WARNING
If you are using cables not supplied by Intergraph, you must use
shielded cables to prevent excessive electromagnetic interference
(EMI). Intergraph cables are designed to reduce the amount of EMI
produced by the system.
6. Connect the power cords for the monitor and the base unit to an
Uninterruptible Power Supply or a grounded three-prong wall outlet.
Then connect the power cords to the base unit and monitor.
7. Connect the video cables as described in “Connecting the Video
Cables.”
8. Start the system as described in “Starting the System.”
Connecting the Video Cables
This section describes the video cable hookups for GLZ1, GLZ1T, GLZ2,
GLZ3, GLZ4, and GLZ5 graphics. For a workstation with GLZ6 graphics,
refer to the GLZ6 Setup and Maintenance Guide.

Chapter 1 - Getting Started 5
➤For GLZ1 or GLZ3 (single- and dual-screen):
1. Connect a video cable for each monitor to a Video port on the back of
the base unit and to the monitor. Refer to the following figure.
2. Connect the VGA loopback cable to the VGA Loopback ports on the
back of the base unit. Refer to the following figure.
WARNING
Do not connect the video cables for the monitors to either VGA
Loopback port. If you do, the system will boot up to the blue screen
and stop, or video will not display at all.
Video Port
(Primary
Monitor)
Video Port
(Secondary
Monitor)
VGA Loopback
Ports

6Chapter 1 - Getting Started
➤For GLZ1T or GLZ5 (single- and dual-screen):
1. Connect a video cable for each monitor to a Video port on the back of
the base unit and to the monitor. Refer to the following figure.
2. Connect the VGA loopback cable to the VGA Loopback ports on the
back of the base unit. Refer to the following figure.
WARNING
Do not connect the video cables for the monitors to either VGA
Loopback port. If you do, the system will boot up to the blue screen
and stop, or video will not display at all.
Video Port
(Primary
Monitor)
Video Port
(Secondary
Monitor)
VGA Loopback
Ports