Intergraph Zx10 6U Parts list manual

Zx10 6U Rack-Mount/Deskside
System Guide
May 2000
D1AA0042A

Copyright
2000 Intergraph Computer Systems. All rights reserved. This document contains information protected by
copyright, trade secret, and trademark law. This document may not, in whole or in part, be reproduced in any form or
by any means, or be used to make any derivative work, without written consent from Intergraph Computer Systems.
Use, duplication, or disclosure by the United States Government is subject to restrictions as set forth in subdivision
(c)(1)(ii) of the rights in technical data and computer software clause at DFARS 252.227-7013. Unpublished rights are
reserved under the copyright laws of the United States.
Intergraph Computer Systems, Huntsville AL 35894-0001
Notice
Information in this document is subject to change without notice and should not be considered a commitment by
Intergraph Computer Systems. Intergraph Computer Systems shall not be liable for technical or editorial errors in, or
omissions from, this document. Intergraph Computer Systems shall not be liable for incidental or consequential
damages resulting from the furnishing or use of this document.
All warranties given by Intergraph Computer Systems about equipment or software are set forth in your purchase
contract. Nothing stated in, or implied by, this document or its contents shall be considered or deemed a modification
or amendment of such warranties.
Trademarks
Intergraphand the Intergraph logo are registered trademarks of Intergraph Corporation. Zxis a trademark of
Intergraph Computer Systems. Inteland Pentiumare registered trademarks of Intel Corporation. ServerSetis a
trademark of ServerWorks Corporation. Microsoft, Windows, and Windows NTare registered trademarks of
Microsoft Corporation. Other brands and product names are trademarks of their respective owners.
FCC/DOC Compliance
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of
the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the
equipment is operated in a residential installation. This equipment generates, uses, and can radiate radio frequency
energy. If the equipment is not installed and used in accordance with the instructions, it may cause harmful
interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful
interference, in which case the user will be required to correct the interference at his own expense.
This Class A digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations.
Cet appareil numérique de la classe A respecte toutes les exigencies du Règlement sur le materiél brouilleur du Canada.

Safety Notices
This is a user-serviceable system. However, there are no user-serviceable parts in the power supply. Please return the
power supply to the manufacturer for repair.
Service and upgrade tasks should be performed by users who can follow instructions in a manual to service equipment,
and can do so without harm to themselves or damage to the equipment.
The AC power cord for this unit is the service disconnect. Ensure the AC power outlet to which the system’s power
cord connects is close to the system and is easily accessible. For protection against electrical shock and energy
hazards, unplug the system’s power cord from its AC power outlet before opening or servicing the system.
If the AC voltage selection switch on the power supply is not set correctly, serious equipment damage may occur when
power to the system is turned on.
To reduce the risk of electrical shock and energy hazards, do not attempt to open the equipment unless instructed, and
do not use a tool for purposes other than instructed.
Internal components may be at high temperatures. Allow time for them to cool before handling them.
Internal components can be damaged by static electricity. Use an antistatic wrist strap connected to the bare metal of
the system’s chassis to protect against electrostatic discharge.
If a modem card used in the system receives ground from the system, ensure the system is connected to an earth-
grounded AC power outlet.
Notes
Changes or modifications made to the system that are not approved by the party responsible for compliance could void
the user's authority to operate the equipment.
Procedures in this document assume familiarity with the general terminology associated with personal computers, and
with the safety practices and regulatory compliance required for using and modifying electronic equipment.
Read all operating instructions before using this device. Keep these instructions for future reference. Follow all
warnings on the device or in the operating instructions.
To comply with the limits for an FCC Class B computing device, always use shielded cables and the power cord
supplied with the system.

v
Contents
Preface............................................................................................................................................ix
About This Document...................................................................................................................... ix
Document Conventions.................................................................................................................... ix
More Information ............................................................................................................................. x
Customer Support............................................................................................................................. x
1 Setting Up the Hardware............................................................................................................ 1
Deskside and Rack-Mount Systems.................................................................................................. 1
Unpacking the System ...................................................................................................................... 2
Placing System Components............................................................................................................. 2
Before Mounting a Rack-Mount System .......................................................................................... 3
Understanding Rack-Mount Vertical Units ...................................................................................... 3
Mounting a Rack-Mount Base Unit.................................................................................................. 4
Connecting System Components ...................................................................................................... 8
Locating Expansion Cards.............................................................................................................. 10
Installing Removable RAID Disk Drives........................................................................................ 11
Connecting External SCSI Devices ................................................................................................13
Connecting to AC Power................................................................................................................ 14
Starting the System......................................................................................................................... 16
What’s Next?.................................................................................................................................. 16
2 Setting Up the Software ............................................................................................................ 17
Preparing for Setup......................................................................................................................... 17
Going Through Setup ..................................................................................................................... 19
Finishing Software Setup................................................................................................................ 20
Installing the Network Controller Driver.......................................................................... 20
Creating a SCSI Controller Driver Diskette..................................................................... 21
Creating an Emergency Repair Disk ................................................................................ 21
Installing Driver Software ................................................................................................ 21
Installing QFE Software................................................................................................... 21
What’s Next?.................................................................................................................................. 22
3 Configuring the System............................................................................................................. 23
Configuring the Video Display....................................................................................................... 23
Resetting the Video Display Resolution...........................................................................23
Changing the Default Video Display Driver .................................................................... 24
Correcting Initial Video Display Problems ...................................................................... 24
Configuring System Audio ............................................................................................................. 25
Configuring Networking................................................................................................................. 25
Configuring Peripheral Devices...................................................................................................... 25
Configuring RAID Disk Drives...................................................................................................... 26
Changing Drive Letters................................................................................................................... 27
Changing Virtual Memory Settings ................................................................................................28
Configuring the SCSI Controller.................................................................................................... 28
Creating or Updating an Emergency Repair Disk...........................................................................29

vi
Configuring the BIOS..................................................................................................................... 29
What’s Next?.................................................................................................................................. 29
4 Operating the System................................................................................................................ 31
Controlling System Power.............................................................................................................. 31
Reading System LEDs.................................................................................................................... 32
Using Automatic Shutdown............................................................................................................ 32
Starting and Stopping the System................................................................................................... 34
Observing Operating Precautions................................................................................................... 34
Using the Keyboard........................................................................................................................ 35
Using the Mouse............................................................................................................................. 36
Using the Floppy Disk Drive.......................................................................................................... 37
Using the CD-ROM Drive.............................................................................................................. 37
Reading Removable Disk Drive LEDs........................................................................................... 38
Responding to a Power Supply Alarm............................................................................................40
Using System Management Software ............................................................................................. 41
Learning About the Operating System............................................................................................ 41
Using Hardware Security Features ................................................................................................. 41
Cleaning System Components ........................................................................................................ 42
5 Troubleshooting Operational Problems ..................................................................................43
Getting Started................................................................................................................................ 43
System Power ................................................................................................................................. 43
System Boot.................................................................................................................................... 44
Video.............................................................................................................................................. 46
Audio.............................................................................................................................................. 47
Network.......................................................................................................................................... 47
Peripheral Drive Errors................................................................................................................... 47
Miscellaneous Hardware................................................................................................................. 48
6 Reinstalling the Operating System........................................................................................... 49
Before You Begin........................................................................................................................... 49
Finding Driver Software................................................................................................................. 49
Installing the Operating System...................................................................................................... 50
Updating the Operating System...................................................................................................... 51
7 Gaining Access to System Components....................................................................................53
Before You Begin........................................................................................................................... 53
Avoiding Electrostatic Discharge ................................................................................................... 53
Access Points.................................................................................................................................. 54
Removing and Replacing the Top Cover/Side Panel...................................................................... 55
Removing and Replacing the Front Panel....................................................................................... 56
Internal System Components.......................................................................................................... 57
8 Upgrading the System............................................................................................................... 59
Before You Begin........................................................................................................................... 59
Adding Expansion Cards................................................................................................................ 59
Identifying Expansion Card Slots..................................................................................... 60

vii
Installing an Expansion Card............................................................................................ 61
Assigning System Resources............................................................................................ 62
Disabling On-Board Controllers....................................................................................... 62
Adding External SCSI Peripheral Devices ..................................................................................... 62
Choosing SCSI Cables ..................................................................................................... 62
Choosing SCSI IDs .......................................................................................................... 63
Terminating SCSI Devices............................................................................................... 64
Connecting SCSI Devices ................................................................................................ 64
Changing SCSI Controller or Device Settings.................................................................. 64
Adding Internal Peripheral Devices................................................................................................ 65
Adding Memory.............................................................................................................................. 66
Upgrading Processors..................................................................................................................... 66
9 Servicing the System.................................................................................................................. 67
Before You Begin........................................................................................................................... 67
Removable Disk Drive.................................................................................................................... 67
JBOD Disk Drive Cage Device...................................................................................................... 69
Peripheral Cage Device .................................................................................................................. 71
Expansion Card............................................................................................................................... 74
Memory Module............................................................................................................................. 76
Processor Bus Terminator .............................................................................................................. 77
Processor Module........................................................................................................................... 78
RAID Disk Drive Cage................................................................................................................... 78
RAID SAF-TE Card....................................................................................................................... 80
Power Supply.................................................................................................................................. 81
Cooling Fans................................................................................................................................... 84
System Board.................................................................................................................................. 86
CMOS/Clock Lithium Battery........................................................................................................ 87
Intrusion Alert Switch..................................................................................................................... 87
Power Keyswitch and LEDs........................................................................................................... 88
10 System Hardware and Specifications.....................................................................................91
Functional Diagram........................................................................................................................ 91
Internal Peripheral Cabling............................................................................................................. 92
EIDE Cabling................................................................................................................... 92
SCSI Cabling for RAID Systems...................................................................................... 93
SCSI Cabling for JBOD Systems ..................................................................................... 94
Floppy Disk Drive Cable.................................................................................................. 95
EIDE Peripheral Device Cage Cable................................................................................ 95
RAID SCSI External Port Cable ...................................................................................... 95
RAID SCSI Peripheral Device Cage Cable...................................................................... 96
RAID SCSI Disk Drive Cage Cable................................................................................. 96
JBOD SCSI Peripheral Device Cage/External Port Cable ............................................... 96
JBOD SCSI Disk Drive Cage Cable................................................................................. 97
Power Supply and Cables............................................................................................................... 97
Cooling Fans................................................................................................................................... 98

viii
Hardware Monitoring and Power Management.............................................................................. 99
System Configuration Summary..................................................................................................... 99
System Board................................................................................................................................ 100
System Specifications................................................................................................................... 101
Returned Goods Authorization (RGA) Form
Warranty Procedure and Repair Address Labels

ix
Preface
The System Guide describes how to set up and configure your Intergraph Computer Systems Zx10
6U deskside or rack-mount system. The System Guide also provides information on operating,
servicing, and upgrading your Zx10 6U system.
About This Document
The System Guide is organized as follows:
♦Chapter 1, “Setting Up the Hardware,” describes how to set up the system’s hardware.
♦Chapter 2, “Setting Up the Software,” describes how to set up the operating system and
associated system software.
♦Chapter 3, “Configuring the System,” describes how to configure the system for use.
♦Chapter 4, “Operating the System,” describes how to use essential features and provides other
basic information on operating the system.
♦Chapter 5, “Troubleshooting Operational Problems,” describes how to resolve basic problems
you may encounter when using the system.
♦Chapter 6, “Reinstalling the Operating System,” describes how to reinstall the operating
system and associated system software, if required.
♦Chapter 7, “Gaining Access to System Components,” describes how to open the system and
gain access to major internal components.
♦Chapter 8, “Upgrading the System,” provides information on adding and upgrading major
system components.
♦Chapter 9, “Servicing the System,” describes how to remove and replace major components.
♦Chapter 10, “System Hardware and Specifications,” provides technical reference information
and system specifications.
Document Conventions
Bold Commands, words, or characters that you key in literally.
Italic Variable values that you supply, or cross-references.
Monospace Output displayed on the screen.
SMALL CAPS Key names on the keyboard (such as D, ALT,or F3) and names of files and
directories. You can type filenames and directory names in the dialog boxes or
the command line in lowercase unless directed otherwise.

x
CTRL+DPress a key while simultaneously pressing another key; for example, press CTRL
and D simultaneously.
More Information
See the Late-Breaking News (if provided) for important hardware, software, and documentation
details not covered in this document.
For more detailed information on the operating system, see the printed and online Microsoft
documentation delivered with the system.
For detailed information on the system board, system board components, and basic input/output
system (BIOS), see the System Board Manual delivered with the system.
Read the Ergonomics Guide delivered with your system for valuable information on ways to
minimize repetitive stress injuries when working with a computer.
Customer Support
Intergraph Computer Systems hardware has a factory warranty ranging from 30 days to three years.
A detailed warranty description is available on the World Wide Web. You can also take advantage
of other available hardware support services.
Intergraph Computer Systems provides complimentary software support for 30 or 90 days
following shipment of a hardware or software product. At the end of the complimentary support
period, you can take advantage of other levels of software support.
To get more information on support services:
♦Visit the Support pages on the World Wide Web at http://www.intergraph.com/ics.
♦In the United States, call 1-800-414-8991.
♦Outside the United States, contact your local Intergraph Computer Systems subsidiary or
distributor.
To visit Intergraph Computer Systems on the World Wide Web:
Use your World Wide Web browser to go to http://www.intergraph.com/ics.

xi
To get customer support by telephone:
♦In the United States, call 1-800-633-7248 between the hours of 7:00 a.m. and 7:00 p.m.
Central Time, Monday through Friday (except holidays).
♦Outside the United States, contact your local Intergraph Computer Systems subsidiary or
distributor.
♦Have the following information available when you call:
−Your service number, which identifies your site to Intergraph Computer Systems. You
use your service number for warranty or maintenance calls.
−Your Customer Personal Identification Number (CPIN). You get a CPIN the first time
you call the Customer Response Center; it is associated with your service number for
future call logging.
−The product’s name or model number.
−The product’s serial number. Software product serial numbers are included in the product
packaging. Hardware product serial numbers are on a sticker affixed to the hardware
product.
−Your name and telephone number.
−A brief description of the question or problem.

xii

1
1 Setting Up the Hardware
This chapter describes how to set up the hardware for your system.
Deskside and Rack-Mount Systems
Your system was delivered with a deskside base unit or a rack-mount base unit, as shown in the
following figure.
The deskside base unit is designed for office environments. The base unit can sit beside a desk or
on another sturdy surface close to the user. Access to the inside of the base unit is through the left
side panel (as seen from the front of the system).
The rack-mount base unit is designed for back-office environments such as server farms or
equipment rooms. The base unit mounts in a standard 19-inch equipment rack in use at your site.
Access to the inside of the base unit is through the top cover.
Deskside
Rack-Mount

2
Unpacking the System
WARNING The base unit is heavy! To avoid personal injury or damage to equipment, use
two persons to move the base unit.
CAUTION Remove and move items carefully. Do not drop items on a hard surface, or damage
to internal components may result. You may need help to move heavy items.
Remove everything from the shipping cartons and verify you have (at a minimum) these items:
♦System documentation, including System Guide, System Board Manual, and Late-Breaking
News (if provided)
♦Operating system software CD, diskettes, and documentation
♦Driver software CD
♦Keyboard and mouse
♦System base unit and two power cords
♦Rack-mounting hardware (rack-mount system only)
♦Monitor, power cord, and video cable (if purchased)
If any of these items were not delivered, call Intergraph Computer Systems at 1-800-633-7248.
Save the packaging materials. If you need to return equipment for repair, it must be in its original
packaging for you to get warranty service.
Placing System Components
When placing system components, keep these guidelines in mind:
♦A deskside system should be placed on the floor or on a surface capable of supporting the full
weight of the system.
♦A rack-mount system should be mounted in a 19-inch equipment rack in use at your site.
♦Place the system in an area where air can circulate freely around it.
♦Do not expose the system to high levels of dust, smoke, or moisture.
♦Maintain a temperature range of 50 °F to 90 °F (10 °C to 32 °C); the optimum operating
temperature is 70 °F (21 °C).
♦Maintain a humidity range of 20 percent to 80 percent non-condensing; the optimum humidity
is 50 percent non-condensing.

3
Before Mounting a Rack-Mount System
Before mounting a system in an equipment rack in use at your site, prevent the rack from moving
by engaging its stabilizers. If the rack is not equipped with stabilizers, refer to the rack
documentation for stabilizing instructions.
Observe the following safety precautions when mounting the system’s base unit in a rack in use at
your site or when using the rack-mounted system:
♦Extend only one slide rail set at a time. Push an extended slide rail set back into the rack
before extending another.
WARNING Extending more than one slide rail set could cause the rack to fall forward,
causing damage to equipment and injury to anyone in front of the rack.
♦Do not push on or lean against the rack. Always engage the stabilizers. The adjustable feet
should be lowered securely against the floor.
♦If the rack contains an AC distribution box or an uninterruptible power supply (UPS), do not
connect its the power cord to the wall outlet until instructed to do.
♦Set up the system completely before you start it.
WARNING Do not move the rack with equipment mounted or powered on, or damage to
internal components may occur. Shut down the system, unplug the system
power cords from their AC power outlets, remove all equipment, and then move
the rack.
Understanding Rack-Mount Vertical Units
A vertical unit (U) is an industry-standard measurement for rack-mounted equipment. Small
markers on the rack mounting rails usually indicate each vertical unit. For more information, see
the documentation for the racks in use at your site.
You should determine the vertical mounting space within a rack enclosure taken up by each device
you want to install. For example, an AC distribution box may require 1U or 2U of mounting
space, while the system’s base unit requires 6U of mounting space.
Note the following about vertical units:
♦A vertical unit (U) equals 1.75 in (4.45 cm) and consists of three mounting holes.
♦The mounting hole diameter is 7.1 mm (industry standard).
♦Mounting holes are counted upward after locating the first mounting hole within the range of
vertical units required to install the equipment.

4
The following figure shows the typical installation of a tinnerman nut to mounting hole 3 of a
vertical unit.
Mounting a Rack-Mount Base Unit
The following procedure describes how to mount a rack-mount system’s base unit in a typical
19-inch equipment rack. For detailed information on mounting equipment in a rack, see the
documentation for the equipment racks in use at your site.
WARNING The base unit is heavy! To avoid personal injury or damage to equipment, use
two persons to mount the base unit in an equipment rack.
To mount the base unit in an equipment rack:
1. Remove the screws securing each side of the front panel to the base unit. Holding each handle
bracket in place, replace the screws through each bracket and the front panel into the base
unit.
Tinnerman Nut
Vertical Unit Marker
Mounting Hole 3
Mounting Hole 1
Handle Bracket
(One each side)
Handle Bracket -
Front Panel Screw
(Two each side)

5
2. Remove the guide from each of the two rails. The guide is the innermost-sliding piece of the
rails, and has a flexible tab at one end.
3. Attach a guide to each side of the base unit using the flat-head screws provided, making sure
the flexible tab on the guide is toward the back of the base unit. Align each guide with the
lower set of three screw holes in each side of the base unit.
4. Use the button-head screws and bolts provided to loosely secure a bracket to each rail. The
bracket has the teeth needed to secure the rail to the equipment rack. Install the button-head
screws and bolts loosely so you can adjust the back teeth positions later.
5. The rack-mount base unit requires 6U (10.5 in or 26.7 cm) of mounting space. Choose the
five vertical units you need and, on the equipment rack mounting rails, mark the fifth and sixth
mounting holes from the bottom of this 6U space.
Flexible Tab
Guide (One each side)
Front Teeth Side Tab
Back Teeth
Bracket
Bolts

6
6. Use the flat-head screws and bar nuts to secure the front teeth on both rails to the front
mounting rails of the equipment rack.
With the flat side of each bar nut facing the screws, loosely install two flat-head screws to
each bar nut, through the fifth and sixth mounting holes from the bottom of the 6U space.
Slide the front teeth over the screws and tighten. Ensure the front teeth are between the bar
nuts and the mounting holes.
Bar Nut
Flat-Head
Screws
Mounting Holes
Front
Teeth
Rail
7. On the front mounting rails on the equipment rack, slide tinnerman nuts over the third and
thirteenth mounting holes from the bottom of the 6U space. The tinnerman nuts will be used
when you secure the handle brackets on the front of the base unit to the front mounting rails of
the equipment rack.
Tinnerman
Nut
Mounting
Hole

7
8. Use the button-head screws and bar nuts provided to secure the back rail teeth to the back
mounting rails of the equipment rack.
With the flat side of each bar nut facing the screws, loosely install two button-head screws to
the bar nut, through the fifth and sixth mounting holes from the bottom of the 6U space. Slide
the back teeth over the screws and tighten. Ensure the back teeth are between the bar nuts and
the mounting holes.
Button-Head
Screws
Mounting
Holes
Bar Nut
Rail
Teeth
9. At the back of the equipment rack, tighten the screws and bolts on the brackets of each rail.
10. Extend the rails from the equipment rack until they lock.
11. With a person on each side, lift the base unit and align the rails with the guides attached to the
sides of the base unit. Slide the base unit into the rails until you hear a click.
12. Press the locked rail tabs and slide the base unit completely back into the equipment rack.
After the base unit slides back a few inches, the base unit and rails slide together as a unit into
the equipment rack. See the following figure.

8
Guide
(Each side)
Locked Rail Tab
(Each side)
Rail
(Each side)
13. Install the black screws through the handle brackets and the tinnerman nuts you installed
previously to secure the base unit to the front mounting rails of the equipment rack.
Connecting System Components
CAUTION If you do not use the cables delivered with the system, use shielded cables to
prevent excessive electromagnetic interference (EMI). The cables delivered with the
system reduce the amount of EMI produced by the system.
NOTE You should disconnect the cables from the base unit before extending it from the
rack, but if needed, you can extend the base unit without disconnecting the cables.
Be sure there is enough cable to allow the base unit to fully extend from the rack.
Use caution not to pinch the cables while extending or retracting the base unit.
After placing the system components, connect them together using the included cables. The base
unit and other system components have keyed and labeled ports, to make it easier to connect them
together with the right cables. If you cannot connect a cable easily, ensure that you are aligning the
cable connector correctly with the port.
The following figures illustrate the back of the base unit. Most ports on the back of the base unit
are colored and labeled with icons for easy reference. Locations of expansion cards and their ports
may differ from those shown.
NOTE On a deskside system, the SCSI port is at the top and the expansion ports are at the
bottom (as seen when facing the back of the base unit).