Intergraph TDZ 2000 GL2 Workstation User manual

TDZ 2000 GL2/ExtremeZ GL2
System Setup
November 1998
DHA028420

Copyright
1998 Intergraph Computer Systems. All rights reserved. This document contains information protected by copyright, trade secret, and
trademark law. This document may not, in whole or in part, be reproduced in any form or by any means, or be used to make any
derivative work, without written consent from Intergraph Computer Systems.
Use, duplication, or disclosure by the United States Government is subject to restrictions as set forth in subdivision (c)(1)(ii) of the rights in
technical data and computer software clause at DFARS 252.227-7013. Unpublished rights are reserved under the copyright laws of the
United States.
Intergraph Computer Systems, Huntsville AL 35894-0001
Notice
Information in this document is subject to change without notice and should not be considered a commitment by Intergraph Computer
Systems. Intergraph Computer Systems shall not be liable for technical or editorial errors in, or omissions from, this document. Intergraph
Computer Systems shall not be liable for incidental or consequential damages resulting from the furnishing or use of this document.
All warranties given by Intergraph Computer Systems about equipment or software are set forth in your purchase contract. Nothing stated
in, or implied by, this document or its contents shall be considered or deemed a modification or amendment of such warranties.
Trademarks
Intergraph Computer Systems and the Intergraph Computer Systems logo are registered trademarks, and Ultra-Tower, TD, TDZ, and
Intense 3D are trademarks of Intergraph Computer Systems. Other brands and product names are trademarks of their respective owners.
FCC/DOC Compliance
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a residential
installation. This equipment generates, uses, and can radiate radio frequency energy. If the equipment is not installed and used in
accordance with the instructions, it may cause harmful interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation.
If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off
and on, try to correct the interference as follows: reorient or relocate the affected device; increase the separation between this equipment
and the affected device; connect this equipment to an outlet on a circuit different from the circuit to which the affected device is connected;
consult a dealer or an experienced radio/television technician for help.
This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations. Cet appareil
numérique de la classe B respecte toutes les exigencies du Règlement sur le materiél brouilleur du Canada.
Warnings
The service and upgrade instructions should be performed by qualified personnel only. Qualified personel do not have to be Intergraph
service personnel. Those who are familiar with servicing computers can follow instructions in a manual to service equipment, and do so
without harm to themselves or damage to the equipment.
Changes or modifications made to the system that are not approved by the party responsible for compliance could void the user's authority
to operate the equipment.
To reduce the risk of electrical shock, do not attempt to open the equipment unless instructed. Do not use a tool for purposes other than
instructed.
There is a danger of explosion if the battery is incorrectly replaced. Replace the battery only with the same or equivalent type as
recommended by the manufacturer. Dispose of used batteries according to the manufacturer's instructions.
There are no user serviceable parts within the power supply. In the event of failure, the power supply must be replaced by qualified service
personnel. Use Intergraph power supplies only.
To comply with FCC Class B limits, you must use shielded cables with this device.

Notes
This device is designed and manufactured to comply with approved safety standards for information processing and business equipment.
Read all operating instructions before using this device. Keep these instructions for future reference. Follow all warnings on the device or
in the operating instructions.

v
Contents
Preface............................................................................................................................... ix
About This Document......................................................................................................... ix
Document Conventions....................................................................................................... ix
Finding Operating System Information ................................................................................ x
Finding System Hardware Information................................................................................. x
Learning About System Ergonomics.................................................................................... x
Customer Support............................................................................................................... xi
Hardware and Software Support Services.............................................................. xi
World Wide Web.................................................................................................. xi
Intergraph Bulletin Board Service ......................................................................... xi
FAXLink..............................................................................................................xii
Telephone ............................................................................................................xii
More Support Options.........................................................................................xiii
1 Setting Up the Hardware................................................................................................ 1
Handling the Base Unit........................................................................................................ 2
Opening and Closing the Door............................................................................................. 2
Unpacking the System ......................................................................................................... 3
Placing System Components................................................................................................ 4
Setting Up the System.......................................................................................................... 5
Installed Expansion Cards ................................................................................................... 7
Connecting Speakers and a Microphone............................................................................... 8
Connecting an External SCSI Device................................................................................... 8
Starting the System.............................................................................................................. 9
What’s Next?..................................................................................................................... 10
2 Setting Up the Software................................................................................................ 11
Preparing for System Software Setup................................................................................. 12
Starting Operating System Setup........................................................................................ 14
Finishing System Software Setup....................................................................................... 15
Creating a Repair Disk ......................................................................................... 16
Creating System Software Backup Diskettes......................................................... 16
What’s Next?..................................................................................................................... 17
3 Configuring the System................................................................................................. 19
Configuring the Video Display........................................................................................... 20
Resetting the Video Display Resolution................................................................ 20
Correcting Video Display Problems...................................................................... 21
Configuring Audio............................................................................................................. 22
Configuring Networking.................................................................................................... 22
Configuring a CD-Recorder Drive ..................................................................................... 23
Configuring a Tape Drive .................................................................................................. 23
Configuring a Zip or Jaz Drive .......................................................................................... 23

vi
Configuring a Modem........................................................................................................ 24
Configuring a PC Card Adapter ......................................................................................... 24
Changing Hard Disk Drive Letters (Windows NT)............................................................. 25
Changing Virtual Memory Settings (Windows NT) ........................................................... 25
Getting Operating System Updates..................................................................................... 26
4 Operating Notes ............................................................................................................ 27
System Power, Startup, and Shutdown ............................................................................... 28
Using the Standby Button..................................................................................... 28
System Power States............................................................................................. 29
Automatic Shutdown Utility (Windows NT)......................................................... 30
Starting and Shutting Down the System ............................................................... 32
Observing Operating Precautions....................................................................................... 33
Using the Keyboard ........................................................................................................... 33
Using the Mouse................................................................................................................ 35
Using the Floppy Disk Drive.............................................................................................. 35
Using the CD-ROM Drive ................................................................................................. 36
Using InterSite Programs................................................................................................... 36
Updating an Emergency Repair Disk or a Startup Diskette................................................. 37
Ensuring PC Card Support and Operation (Windows NT) .................................................. 38
Booting from an External SCSI Disk Drive........................................................................ 38
Using Hardware Security Features ..................................................................................... 39
Finding Serial and Model Numbers.................................................................................... 40
Cleaning the System .......................................................................................................... 40
5 Configuring the BIOS................................................................................................... 41
Introduction....................................................................................................................... 42
Standard CMOS Setup....................................................................................................... 43
Advanced CMOS Setup..................................................................................................... 44
Advanced Chipset Setup .................................................................................................... 48
Power Management Setup.................................................................................................. 52
PCI/Plug and Play Setup.................................................................................................... 55
Peripheral Setup ................................................................................................................ 57
Auto-Detect Hard Disks..................................................................................................... 59
Change Supervisor Password ............................................................................................. 59
Change User Password....................................................................................................... 59
Change Language Setting .................................................................................................. 59
Auto Configuration with Optimal Settings ......................................................................... 59
Auto Configuration with Fail-Safe Settings........................................................................ 60
Save Settings and Exit ....................................................................................................... 60
Exit Without Saving .......................................................................................................... 60
Updating the System BIOS ................................................................................................ 60
6 Troubleshooting............................................................................................................. 61
System Power.................................................................................................................... 62
System Boot....................................................................................................................... 62

vii
Sound ................................................................................................................................65
Video................................................................................................................................. 66
Miscellaneous Hardware.................................................................................................... 66
Network............................................................................................................................. 67
7 Reinstalling System Software ....................................................................................... 69
Before You Begin.............................................................................................................. 70
System Software Products.................................................................................................. 71
TDZ 2000 GL2 .................................................................................................... 71
ExtremeZ GL2..................................................................................................... 72
Installing Windows NT Workstation 4.0 ............................................................................ 73
Disabling Command Queuing .............................................................................. 74
Enabling Bus Mastering for IDE/ATAPI Devices................................................. 75
Installing the Creative Labs Sound Blaster Pro 16 Driver ..................................... 75
Installing Windows 95 or Windows 98............................................................................... 76
Installing the Creative Labs Sound Blaster Pro 16 Driver ..................................... 77
Installing Windows 95 or Windows 98 with an Installed Network Adapter........... 78
Enabling Bus Mastering for IDE/ATAPI Devices................................................. 78
Disabling the Active Desktop............................................................................... 79
Updating the Operating System.......................................................................................... 79
8 Using System Resources................................................................................................ 81
System Resources............................................................................................................... 82
ISA Bus Interrupt (IRQ) Assignments .................................................................. 82
Direct Memory Access (DMA) Channels.............................................................. 82
Input/Output (I/O) Addresses ............................................................................... 82
Memory Addresses............................................................................................... 84
Using System Resources..................................................................................................... 85
PCI Devices....................................................................................................................... 86
Returned Goods Authorization (RGA) Form
Warranty Procedure
Repair Depot Address Labels

viii

ix
Preface
TDZ 2000 GL2/ExtremeZ GL2 System Setup describes setting up and configuring your TDZ
2000 GL2 or ExtremeZ GL2 system for use. This document also provides information on
operating the system, troubleshooting, and reinstalling system software.
NOTE If you have an ExtremeZ workstation, see the ExtremeZ Customer Welcome Letter first. The
ExtremeZ Customer Welcome Letter provides step-by-step instructions for initial setup of an
ExtremeZ workstation.
About This Document
This document is organized as follows:
u Chapter 1, “Setting Up the Hardware,” describes how to set up the system hardware.
u Chapter 2, “Setting Up the Software,” describes how to set up the operating system and
associated system software.
u Chapter 3, “Configuring the System,” describes how to configure the system for use.
u Chapter 4, “Operating Notes,” describes how to use essential system features and
provides other important basic information.
u Chapter 5, “Configuring the BIOS,” describes how to use BIOS Setup to configure the
system’s basic input/output system (BIOS).
u Chapter 6, “Troubleshooting,” describes how to resolve common system problems.
u Chapter 7, “Reinstalling System Software,” describes how to reinstall the operating
system and associated system software, if required.
u Chapter 8, “Using System Resources,” provides information on using system resources.
Document Conventions
Bold Commands, words, or characters that you key in literally.
Italic Variable values that you supply, or cross-references.
Monospace Output displayed on the screen.
SMALL CAPS Key names on the keyboard, such as D, ALT or F3; names of files and
directories. You can type filenames and directory names in the dialog
boxes or the command line in lowercase unless directed otherwise.

x
CTRL+DPress a key while simultaneously pressing another key; for example, press
CTRL and D simultaneously.
Finding Operating System Information
For more detailed information on the operating system, see the printed and online Microsoft
documentation delivered with the system.
See the Late-Breaking News shipped with your system for important software and
documentation information not covered in this document.
Finding System Hardware Information
Detailed reference information for your new system is provided in the System Reference,
which covers subjects such as the following:
u Opening and closing the unit
u Precautions against electrostatic discharges
u Replacing and upgrading system components
u Installing expansion cards
u Power supply information
A System Board Manual is shipped with each system, and provides detailed information
about the following:
u System board layout and components
u External port and system board connectors
u Replacing and upgrading system board components
See the Late-Breaking News shipped with your system for important hardware and
documentation details not covered in this document.
Learning About System Ergonomics
Please read the Ergonomics Guide included with your Intergraph computer system. This
document provides valuable information on ways to minimize repetitive stress injuries for
people working with computers.

xi
Customer Support
Intergraph Computer Systems offers an assortment of customer support options.
Hardware and Software Support Services
Intergraph Computer Systems provides a variety of hardware services for Intergraph and
third-party equipment. Services include warranty upgrades, repair depot service, on-site
hardware maintenance, system administration, and network consulting. Hardware
purchased from Intergraph Computer Systems includes a factory warranty ranging from 30
days to three years. A detailed warranty description is available on the World Wide Web;
see the Support pages at http://www.intergraph.com/ics.
Intergraph Computer Systems provides complimentary software support for 30 or 90 days
following shipment of a hardware or software product. This includes World Wide Web
access, Intergraph Bulletin Board Service access, FAXLink service, and telephone (Help
Desk) support. At the end of the complimentary support period, you may purchase other
levels of software support.
World Wide Web
You can visit Intergraph Computer Systems on the World Wide Web at
http://www.intergraph.com/ics. On these pages, you can get news and product
information, technical support information, software updates and fixes, and more.
Intergraph Bulletin Board Service
On the Intergraph Bulletin Board Service (IBBS), you can get technical support information,
software updates and fixes, and more.
To connect to the IBBS:
1. Set your system’s communications protocol for eight (8) data bits, no parity, one (1) stop
bit, and any baud rate up to 14,400.
2. Using a modem, call 1-256-730-8786. Outside the United States, call one of the mirror
sites listed on World Wide Web; see the software support pages at
http://www.intergraph.com.
3. At the login prompt, key in your user ID. If you have not connected before, key in new
to create a user ID.
4. Follow the menus to find what you need. The IBBS provides clear choices and online
help.

xii
If you have trouble connecting to or using the IBBS, call the Customer Response Center at
1-800-633-7248 (product entry IBBS) or leave a message for the IBBS System Operator at
1-256-730-1413.
FAXLink
To use the FAXLink:
u Call 1-800-240-4300 for information on how to get technical support information using
the FAXLink.
u Call 1-256-730-9000 to get documents (up to five per call).
Telephone
To get customer support by telephone:
u In the United States, call 1-800-633-7248 between the hours of 7:00 a.m. and 7:00
p.m. Central Time, Monday through Friday (except holidays).
u Outside the United States, contact your local Intergraph Computer Systems subsidiary or
distributor.
Have the following information available when you call:
u Your service number, which identifies your site to Intergraph Computer Systems. You
use your service number for warranty or maintenance calls.
u Your Customer Personal Identification Number (CPIN). You get a CPIN the first time
you call the Customer Response Center; it is associated with your service number for
future call logging.
u The product’s name or model number.
u The product’s serial number. Software product serial numbers are included in the
product packaging. Hardware product serial numbers are on a sticker affixed to the
hardware product.
u Your name and telephone number.
u A brief description of the question or problem.

xiii
More Support Options
To get information on more customer support options:
u Visit the Support pages on the World Wide Web at http://www.intergraph.com/ics.
u For hardware support questions in the United States, call 1-800-763-0242.
u For software support questions in the United States, call 1-800-345-4856.
u Outside the United States, contact your local Intergraph Computer Systems subsidiary or
distributor.

xiv

1
1 Setting Up the Hardware
Follow the instructions in this chapter to set up the hardware for your TDZ 2000 GL2 or
ExtremeZ GL2 workstation.
NOTE If you have an ExtremeZ workstation, see the ExtremeZ Customer Welcome Letter first. The
ExtremeZ Customer Welcome Letter provides step-by-step instructions for initial setup of an
ExtremeZ workstation.
Handling the Base Unit........................................................................................................ 2
Opening and Closing the Door............................................................................................. 2
Unpacking the System ......................................................................................................... 3
Placing System Components................................................................................................ 4
Setting Up the System.......................................................................................................... 5
Installed Expansion Cards ................................................................................................... 7
Connecting Speakers and a Microphone............................................................................... 8
Connecting an External SCSI Device................................................................................... 8
Starting the System.............................................................................................................. 9
What’s Next?..................................................................................................................... 10

2
Handling the Base Unit
WARNING Do not use the bottom portion of the face panel or the lip at the top rear of the base
unit as a hand hold when moving the base unit. Equipment damage and personal
injury can result.
Do not lift
here!
Do not lift
here!
Opening and Closing the Door
Open the door on the system’s front panel to gain access to the Standby button, the floppy
disk drive, the CD-ROM drive, and any optional peripheral device installed in the external
device bay. You can use your system with the door open or closed. See the following figure
for more details.
To open and stow the door:
1. Grasp the lip at the bottom of the door and lift up until the door is even with the top of
the unit.
2. Push the door into the case until the door stops.

3
To close the door:
1. Grasp the door and pull it straight out of the case until it stops.
2. Lower the door until it stops and press gently until the door clicks into place.
Lift here
Swing up
Push back
Unpacking the System
CAUTION Carefully remove items from packaging. Do not drop items on a hard surface or damage
may result. You may need help to unpack and place heavy items.
Remove everything from the shipping cartons, then look for the following items:
u Workstation and power cord
u Keyboard and mouse
u Intergraph Computer Systems documentation
u Operating system software (CD-ROM and diskettes) and documentation
u Documentation for various peripheral devices
u A monitor with video cable, power cord, and documentation (if purchased from
Intergraph Computer Systems)

4
NOTE If any of these items were not delivered, call the Customer Response Center immediately at
1-800-633-7248.
Save the packaging materials. If you need to return equipment for repair, it must be in its
original packaging for you to get warranty service.
If you have already unpacked and connected the peripherals to the system, review the rest of
this chapter and then go to Chapter 2, “Setting Up the Software.”
Placing System Components
CAUTION Do not use the bottom portion of the face panel or the lip at the top rear of the unit as a hand
hold when moving the system. Equipment damage and personal injury can result.
When placing the system’s components, remember these guidelines:
u Move and place the base unit and monitor carefully.
u Place the base unit in a location where air can circulate freely around it. The front and
back panels should each have at least a 3-inch clearance.
u Avoid exposing the system to high levels of dust, smoke, or moisture.
u Maintain a temperature range of 10 °C to 26 °C (50 °F to 80 °F); the optimum
operating temperature is 21 °C (70 °F).
u Maintain a humidity range from 20 percent to 80 percent (non-condensing); the
optimum humidity level is 50 percent.
CAUTION Do not move the system without first shutting down the system and turning off the power, or
damage to internal components may result.

5
Setting Up the System
Before you connect any cables to the back of the system, note the connector locations in the
following illustration.
AC power
connector
AC voltage switch
115/230 V
Mouse
Ke
y
board
USB
Parallel
COM
Line out
Line in
Mic in
MIDI/game
Video out
See the System Reference for technical details on each port.

6
To set up the system:
1. Arrange the system base unit, monitor, keyboard, and other peripherals in your
workspace.
2. Connect the cables from the various peripherals to the ports on the back of the system.
Connect the cable from this.... To the port labeled.... For this connector....
Mouse Mouse port
Keyboard Keyboard port
Modem, printer, or other device Serial (COM) port 1 or 2
Printer or other device Parallel (LPT) port
Universal Serial Bus device Universal Serial Bus port
Stereo speakers or headphones;
multimedia keyboard speaker Line Out port on sound
card
External stereo cassette or CD player;
radio or other audio device Line In port on sound
card
Multimedia keyboard microphone,
separate microphone Microphone port
Game joystick or MIDI device MIDI/Game port
Monitor Video Out port on video
display adapter card
WARNING If you do not use cables supplied by Intergraph Computer Systems, you must use
shielded cables to prevent excessive electromagnetic interference (EMI). Intergraph
Computer Systems cables are designed to reduce the amount of EMI produced by the
system.
3. If the system includes a multimedia option, connect the speakers and microphone or the
multimedia keyboard to the audio card. See “Connecting Speakers and a Microphone”
in this chapter for details.
1 2