Intergraph TD-x20 Setup User guide

TD-x20, TD-x25, TDZ-x20, TDZ-x25
System Setup
February 1998
DHA022440

Copyright
1998 Intergraph Computer Systems. All rights reserved. This document contains information protected by copyright, trade secret, and
trademark law. This document may not, in whole or in part, be reproduced in any form or by any means, or be used to make any
derivative work, without written consent from Intergraph Computer Systems.
Use, duplication, or disclosure by the United States Government is subject to restrictions as set forth in subdivision (c)(1)(ii) of the rights in
technical data and computer software clause at DFARS 252.227-7013. Unpublished rights are reserved under the copyright laws of the
United States.
Intergraph Computer Systems, Huntsville AL 35894-0001
Notice
Information in this document is subject to change without notice and should not be considered a commitment by Intergraph Computer
Systems. Intergraph Computer Systems shall not be liable for technical or editorial errors in, or omissions from, this document. Intergraph
Computer Systems shall not be liable for incidental or consequential damages resulting from the furnishing or use of this document.
All warranties given by Intergraph Computer Systems about equipment or software are set forth in your purchase contract. Nothing stated
in, or implied by, this document or its contents shall be considered or deemed a modification or amendment of such warranties.
Trademarks
Intergraphand the Intergraph logo are registered trademarks of Intergraph Corporation. TD
, TDZ, Intense 3D, and RealiZmare
trademarks of Intergraph Corporation. Microsoft
, MS-DOS, and Windowsare registered trademarks of Microsoft Corporation.
IntelliMouseand Windows NTare trademarks of Microsoft Corporation.
Other brands and product names are trademarks of their respective owners.
FCC/DOC Compliance
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial
environment. This equipment generates, uses, and can radiate radio frequency energy. If the equipment is not installed and used in
accordance with the instruction manual, it may cause harmful interference to radio communications.
Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the
interference at his own expense.
This Class A digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations. Cet appareil
numérique de la classe A respecte toutes les exigencies du Règlement sur le materiél brouilleur du Canada.
Warnings
Changes or modifications made to the system that are not approved by the party responsible for compliance could void the user's authority
to operate the equipment.
To reduce the risk of electrical shock, do not attempt to open the equipment unless instructed. Do not use a tool for purposes other than
instructed.
There is a danger of explosion if the battery is incorrectly replaced. Replace the battery only with the same or equivalent type as
recommended by the manufacturer. Dispose of used batteries according to the manufacturer's instructions.
There are no user serviceable parts in the power supply. Refer all servicing of the power supply to qualified service personnel.
Notes
This device is designed and manufactured to comply with approved safety standards for information processing and business equipment.
Read all operating instructions before using this device. Keep these instructions for future reference. Follow all warnings on the device or
in the operating instructions.

iii
Contents
Preface..............................................................................................................................vii
About This Document........................................................................................................ vii
Document Conventions...................................................................................................... vii
Finding Operating System Information .............................................................................viii
Finding System Hardware Information..............................................................................viii
Learning About System Ergonomics.................................................................................viii
Customer Support............................................................................................................... ix
Hardware and Software Support Services.............................................................. ix
World Wide Web.................................................................................................. ix
Intergraph Bulletin Board Service ......................................................................... ix
FAXLink................................................................................................................ x
Telephone .............................................................................................................. x
More Support Options............................................................................................ x
1 Setting Up the Hardware................................................................................................ 1
Unpacking the System ......................................................................................................... 2
Placing System Components................................................................................................ 2
Setting Up the System Hardware.......................................................................................... 3
Installing an External SCSI Device ...................................................................................... 6
What’s Next?....................................................................................................................... 6
2 Setting Up the Software.................................................................................................. 7
Preparing for Operating System Setup ................................................................................. 8
Going Through Operating System Setup ............................................................................ 10
Starting and Shutting Down the System ............................................................................. 11
Observing System Precautions........................................................................................... 12
Finishing System Setup...................................................................................................... 13
Creating a Repair Disk ......................................................................................... 13
Creating System Software Backup Diskettes......................................................... 14
What’s Next?..................................................................................................................... 14
3 Configuring the System................................................................................................. 15
Configuring the Video Display........................................................................................... 16
Configuring the RealiZm and Intense 3D Video Display Drivers ....................................... 16
Full Drag and Cursor Configuration ..................................................................... 16
Configuring Support for Heidi Graphics............................................................... 17
Correcting Video Display Problems................................................................................... 17
Configuring the IntelliMouse ............................................................................................. 18
Configuring the Sound Processor....................................................................................... 19
Configuring Networking.................................................................................................... 19
Configuring External SCSI Peripherals .............................................................................. 19
Disabling Ultra SCSI Capability........................................................................... 20
Using the SCSISelect Utility................................................................................. 20

iv
Ensuring PC Card Support and Operation .......................................................................... 21
Using InterSite Programs................................................................................................... 21
Updating the Operating System.......................................................................................... 22
4 Configuring the BIOS................................................................................................... 23
Starting AMIBIOS Setup................................................................................................... 24
Using AMIBIOS Setup...................................................................................................... 25
Setup Menu ....................................................................................................................... 25
Standard............................................................................................................... 25
Advanced............................................................................................................. 26
Chipset................................................................................................................. 29
PCI/PnP............................................................................................................... 31
Peripheral ............................................................................................................ 33
Utility Menu...................................................................................................................... 35
Language ............................................................................................................. 35
Detect IDE........................................................................................................... 35
Security Menu.................................................................................................................... 35
Supervisor, User................................................................................................... 35
Default Menu..................................................................................................................... 36
Original ............................................................................................................... 36
Optimal................................................................................................................ 36
Fail-safe............................................................................................................... 37
Reprogramming the BIOS.................................................................................................. 37
Changing the System Boot Sequence ................................................................................. 39
5 Troubleshooting............................................................................................................. 41
System Power.................................................................................................................... 42
System Boot....................................................................................................................... 43
Sound ................................................................................................................................46
Video................................................................................................................................. 46
Miscellaneous Hardware.................................................................................................... 47
Network............................................................................................................................. 48
6 Installing System Software............................................................................................ 49
Before You Begin.............................................................................................................. 50
System Software Products.................................................................................................. 50
Installing Windows NT Workstation 4.0 ............................................................................ 51
Enabling Bus Mastering for IDE/ATAPI Devices................................................. 53
Configuring the Sound Driver .............................................................................. 53
Adjusting Hard Disk Drive and Virtual Memory Settings ..................................... 54
Disabling Command Queuing .............................................................................. 55
Updating the Operating System.......................................................................................... 56
7 Using System Resources................................................................................................ 57
Available IRQs.................................................................................................................. 58
Freeing IRQs ..................................................................................................................... 58
PCI Devices....................................................................................................................... 58

v
ISA Devices....................................................................................................................... 59
Avoiding PC Card Conflicts with the On-Board Sound Processor......................... 59
Changing On-Board Sound Processor Resources.................................................. 59
Hardware Monitor and the On-Board Sound Processor......................................... 60
Index................................................................................................................................. 61
Returned Goods Authorization (RGA) Form
Warranty Procedure
Repair Depot Address Labels

vi

vii
Preface
TD-x20, TD-x25, TDZ-x20, TDZ-x25 System Setup describes setting up and configuring your
TD-x20, TD-x25, TDZ-x20, or TDZ-x25 workstation for use. This document also provides
information on operating the system and re-installing system software.
About This Document
TD-x20, TD-x25, TDZ-x20, TDZ-x25 System Setup is organized as follows:
u Chapter 1, “Setting Up the Hardware,” describes how to set up the system hardware, and
how to start, stop, and restart the system.
u Chapter 2, “Setting Up the Software,” describes how to set up the operating system and
associated system software.
u Chapter 3, “Configuring the System,” describes how to configure the system for use.
u Chapter 4, “Configuring the BIOS,” describes how to use AMIBIOS Setup to configure
the system’s basic input/output system (BIOS).
u Chapter 5, “Troubleshooting,” describes how to resolve common system problems.
u Chapter 6, “Installing System Software,” describes how to install the operating system
and associated system software, if required.
u Chapter 7, “Using System Resources,” provides information on using system resources,
such as interrupt requests (IRQs) and PCI and ISA expansion slots.
Document Conventions
Bold Commands, words, or characters that you key in literally.
Italic Variable values that you supply, or cross-references.
Monospace Output displayed on the screen.
SMALL CAPS Key names on the keyboard, such as D, ALT or F3; names of files and
directories. You can type filenames and directory names in the dialog
boxes or the command line in lowercase unless directed otherwise.
CTRL+DPress a key while simultaneously pressing another key; for example, press
CTRL and D simultaneously.

viii
Finding Operating System Information
For more detailed information on the Windows NT operating system, refer to the printed and
online Microsoft documentation delivered with the system. For more detailed information
on the Solaris for x86 operating system, refer to the printed and online documentation from
Intergraph and Sun Microsystems delivered with the system.
Refer to the Late-Breaking News shipped with your system for important software and
documentation information not covered in this document.
Finding System Hardware Information
An introduction to your new system is provided in the online System Introduction, which
covers subjects such as the following:
u System features
u System controls and connections
u Intergraph customer support
You can display the System Introduction by using the InterSite Welcome dialog or by
opening the SYSINTRO.HLP file on your system.
Detailed reference information for your new system is available in the System Reference,
which covers subjects such as the following:
u Opening and closing the base unit
u Precautions against electrostatic discharges
u Replacing and upgrading system components
u Installing option boards
u System interrupt requests (IRQs)
u External port and system board connectors
u System board jumpers
u Power supply information
Refer to the Late-Breaking News shipped with your system for important hardware, software,
and documentation information not covered in this document.
Learning About System Ergonomics
Please read the Ergonomics Guide included with your Intergraph system. This document
provides valuable information on ways to minimize repetitive stress injuries for persons
working with a computer.

ix
Customer Support
Intergraph Computer Systems offers an assortment of customer support options.
Hardware and Software Support Services
Intergraph Computer Systems provides a variety of hardware services for Intergraph and
third-party equipment. Services include warranty upgrades, repair depot service, on-site
hardware maintenance, system administration, and network consulting. Hardware
purchased from Intergraph Computer Systems includes a factory warranty ranging from 30
days to three years. A detailed warranty description is available on the World Wide Web;
see the Support pages at http://www.intergraph.com/ics.
Intergraph Computer Systems provides complimentary software support for 30 or 90 days
following shipment of a hardware or software product. This includes World Wide Web
access, Intergraph Bulletin Board Service access, FAXLink service, and telephone (Help
Desk) support. At the end of the complimentary support period, you can purchase other
levels of software support.
World Wide Web
You can visit Intergraph Computer Systems on the World Wide Web at
http://www.intergraph.com/ics. On these pages, you can get news and product
information, technical support information, software updates and fixes, and more.
Intergraph Bulletin Board Service
On the Intergraph Bulletin Board Service (IBBS), you can get technical support information,
software updates and fixes, and more.
To connect to the IBBS:
1. Set your system’s communications protocol for eight (8) data bits, no parity, one (1) stop
bit, and any baud rate up to 14,400.
2. Using a modem, call 1-205-730-8786. Outside the United States, call one of the mirror
sites listed on World Wide Web; see the Software Support pages at
http://www.intergraph.com.
3. At the login prompt, key in your user ID. If you have not connected before, key in new
to create a user ID.
4. Follow the menus to find what you need. The IBBS provides clear choices and online
help.

x
If you have trouble connecting to or using the IBBS, call the Customer Response Center at 1-
800-633-7248 (product entry IBBS) or leave a message for the IBBS System Operator at 1-
205-730-1413.
FAXLink
To use the FAXLink:
u Call 1-800-240-4300 for information on how to get technical support information using
the FAXLink.
u Call 1-205-730-9000 to get documents (up to five per call).
Telephone
To get customer support by telephone:
u In the United States, call 1-800-633-7248 between the hours of 7:00 a.m. and 7:00
p.m. Central Time, Monday through Friday (except holidays).
u Outside the United States, contact your local Intergraph Computer Systems subsidiary or
distributor.
Have the following information available when you call:
u Your service number, which identifies your site to Intergraph Computer Systems. You
use your service number for warranty or maintenance calls.
u Your Customer Personal Identification Number (CPIN). You get a CPIN the first time
you call the Customer Response Center; it is associated with your service number for
future call logging.
u The product’s name or model number.
u The product’s serial number. Software product serial numbers are included in the
product packaging. Hardware product serial numbers are on a sticker affixed to the
hardware product.
u Your name and telephone number.
u A brief description of the question or problem.
More Support Options
To get information on more customer support options:
u Visit the Support pages on the World Wide Web at http://www.intergraph.com/ics.
u For hardware support questions in the United States, call 1-800-763-0242.

xi
u For software support questions in the United States, call 1-800-345-4856.
u Outside the United States, contact your local Intergraph Computer Systems subsidiary or
distributor.

xii

1
1 Setting Up the Hardware
Follow the instructions in this chapter to set up the hardware for your TD-x20, TD-x25,
TDZ-x20, or TDZ-x25 workstation.
Unpacking the System ...................................................................................................2
Placing System Components..........................................................................................2
Setting Up the System Hardware....................................................................................3
Installing an External SCSI Device ................................................................................6
What’s Next?.................................................................................................................6

2
Unpacking the System
CAUTION Carefully remove the monitor and the base unit from their packaging. Do not let the monitor
or the base unit drop onto a hard surface, or damage to internal components may result.
Remove everything from the shipping cartons, then look for the following items:
u A monitor with video cable, power cord, and documentation (if purchased from
Intergraph Computer Systems)
u Workstation base unit, footstands, and power cord.
u Keyboard and mouse.
u Operating system and system software carton.
u Intergraph Computer Systems documentation.
u Windows NT Workstation 4.0 or Solaris for x86 operating system software and
documentation.
u Intergraph system software for Windows NT or Solaris for x86.
u System software and documentation for any expansion cards or additional peripheral
devices purchased from Intergraph Computer Systems
If any of these items were not delivered, call the Customer Response Center immediately at
1-800-633-7248.
Save the packaging materials. If you need to return equipment for repair, it must be in its
original packaging for you to obtain warranty service.
Placing System Components
CAUTION Do not move the base unit without first turning off the power, or damage to internal
components may result.
Remember these guidelines when placing the system’s components:
u Move and place the monitor and base unit carefully.
u Place the base unit in a location with good air flow. Leave at least 3 inches of clearance
around the front and back panels. If you orient a desktop base unit horizontally, leave at
least 1 inch of clearance around each side.
u Do not expose the system to high levels of dust, smoke, or moisture.

3
u The location should maintain a temperature range of 10 °C to 26 °C (50 °F to 80 °F);
the optimum operating temperature is 21 °C (70 °F).
u The location should maintain a humidity range from 20 percent to 80 percent non-
condensing; the optimum humidity level is 50 percent.
Setting Up the System Hardware
To set up the system hardware:
1. If setting up a deskside system, or if setting up a desktop system in a vertical orientation,
place the footstands on the bottom of the base unit. Place the back footstand between the
ribs on the back and side of the base unit. The following figure shows placement of the
footstands on a desktop system.
WARNING To avoid personal injury or equipment damage, and to allow proper airflow, you must
use the footstands when placing a desktop base unit in a vertical orientation.
NOTE Ensure the CD-ROM drive is at the top when placing a desktop base unit in a vertical
orientation.
Feet Feet

4
2. Connect the keyboard cable to the keyboard port on the back of the base unit. Refer to
the following figures.
3. Connect the audio cables (bundled with the keyboard cable) to the audio jacks. The
cable labeled Mic connects to the microphone jack, and the cable labeled Audio connects
to the line out jack. Refer to the following figures.
4. Connect the mouse cable to the mouse port on the back of the base unit. Refer to the
following figures.
5. Connect any external SCSI devices to the SCSI port on the back of the base unit, as
described in “Installing an External SCSI Device.” Refer to the following figures.
6. Connect other cables, such as network, printer (parallel port), and modem cables
(COM1 and COM2 ports) to their ports on the back of the base unit. Refer to the
following figures.
WARNING If you do not use cables supplied by Intergraph, you must use shielded cables to
prevent excessive electromagnetic interference (EMI). Intergraph cables are designed
to reduce the amount of EMI produced by the system.
SCSI Game/MIDI
COM1
COM2
Audio
Ethernet Keyboard/Mouse Parallel
Video Out
AC Voltage
Switch
USB

5
SCSI
Game/MIDI
COM1
COM2
Audio
Ethernet
Keyboard/
Mouse
Parallel
Video Out
USB
NOTE The ports on the back on the base unit are labeled using PC 97 compliant icons.
7. For a desktop system, set the AC voltage switch to the proper line voltage for your
location. If you do not know the proper line voltage for your location, contact your local
power utility.
For a deskside system, the proper line voltage is detected and set automatically by the
power supply.
WARNING If you do not set the AC voltage switch correctly, serious equipment damage may
result when you turn on power to the system.
WARNING Make sure the power switch on the front of the base unit is OFF (in the out position).
If the power switch is engaged, serious equipment damage may result when you plug
the power cord into an AC outlet.
8. Connect the power cords for the monitor and base unit to an Uninterruptible Power
Supply (UPS) or to a grounded three-prong AC wall outlet. Then connect the power
cords to the base unit and to the monitor.

6
9. Connect the monitor by connecting the video cable to the monitor and to the Video Out
port on the video display adapter.
For information on connecting the system to dual monitors, or for more detailed
information on the system’s video display adapter, refer to the documentation delivered
with the adapter.
10. Start the system as described in “Starting and Stopping the System.”
Installing an External SCSI Device
To install an external SCSI device:
1. Set the device’s SCSI ID to an unused number and enable or disable the device’s SCSI
termination according to the vendor’s instructions.
2. Connect one end of the SCSI cable to the SCSI port on the back of the base unit. If
other external devices are installed, connect the SCSI cable to the available SCSI port on
the last device on the SCSI cable chain.
CAUTION Connecting a non-compliant SCSI-1 device to your system may cause your system to stop
working, or lead to other unpredictable results.
NOTE Make sure the last device on a chain of external SCSI devices has an active SCSI terminator
attached to the open SCSI port. All other external devices must have SCSI termination
disabled or removed.
3. Connect the device to the other end of the SCSI cable.
4. If necessary, install the device drivers and configure the device according to the vendor’s
instructions.
What’s Next?
Refer to Chapter 2, “Setting Up the Software,” for instructions on setting up the operating
system and associated system software.

7
2 Setting Up the Software
Follow the instructions in this chapter to set up the operating system and associated system
software on your TD-x20, TD-x25, TDZ-x20, or TDZ-x25 workstation.
NOTE For instructions on setting up the Solaris for x86 operating system, refer to Intergraph’s
Solaris documentation.
Preparing for Operating System Setup ...........................................................................8
Going Through Operating System Setup ......................................................................10
Starting and Shutting Down the System .......................................................................11
Observing System Precautions.....................................................................................12
Finishing System Setup................................................................................................13
Creating a Repair Disk ...................................................................................13
Creating System Software Backup Diskettes...................................................14
What’s Next?...............................................................................................................14

8
Preparing for Operating System Setup
Your system is equipped with a partitioned and formatted internal hard disk drive. Any
additional disk drives delivered with the system must be partitioned and formatted before you
can use them. See the operating system documentation and Help for information on
partitioning and formatting disk drives.
The operating system and associated system software is pre-installed on the system’s primary
hard disk drive. Intergraph Computer Systems installed the following system software:
u Driver software for the mouse
u Driver software for the on-board SCSI adapter.
u Driver software for the installed video display adapter.
u Driver software for the on-board sound processor.
u Driver software for the on-board network adapter.
u Operating system network software (TCP/IP and NetBEUI)
u Quick-Fix Engineering (QFE) update software -- fixes for operating system problems or
limitations (if any are needed).
u The default File Allocation Table (FAT) file system.
You must follow the operating system Setup process to prepare Microsoft Windows NT for
use. Before you go through Setup, have the following documents available:
u Microsoft’s Start Here
u Documentation for the video display adapter delivered with the system.
Get and record the following information:
u Your name, and the name of your
company or organization:
u For a system running Windows NT,
the CD key from the Windows NT CD
case, or the Product ID Number from
Start Here or the registration card:
u A username for setting up a user
account: