Intergraph TDZ 2000 GT1 User manual

TDZ 2000 GT1
System Setup
October 1998
DHA029420

Copyright
1998 Intergraph Computer Systems. All rights reserved. This document contains information protected by copyright, trade secret,
and trademark law. This document may not, in whole or in part, be reproduced in any form or by any means, or be used to make any
derivative work, without written consent from Intergraph Computer Systems.
Use, duplication, or disclosure by the United States Government is subject to restrictions as set forth in subdivision (c)(1)(ii) of the
rights in technical data and computer software clause at DFARS 252.227-7013. Unpublished rights are reserved under the copyright
laws of the United States.
Intergraph Computer Systems, Huntsville AL 35894-0001
Notice
Information in this document is subject to change without notice and should not be considered a commitment by Intergraph Computer
Systems. Intergraph Computer Systems shall not be liable for technical or editorial errors in, or omissions from, this document.
Intergraph Computer Systems shall not be liable for incidental or consequential damages resulting from the furnishing or use of this
document.
All warranties given by Intergraph Computer Systems about equipment or software are set forth in your purchase contract. Nothing
stated in, or implied by, this document or its contents shall be considered or deemed a modification or amendment of such warranties.
Trademarks
Intergraph and the Intergraph logo are registered trademarks, and Ultra-Tower, TowerMate, TD, TDZ, Intense 3D, and RealiZm are
trademarks of Intergraph Computer Systems.
Microsoft, Windows, and Windows NT are registered trademarks of Microsoft Corporation.
Other brands and product names are trademarks of their respective owners.
FCC/DOC Compliance
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC
Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a
commercial environment. This equipment generates, uses, and can radiate radio frequency energy. If the equipment is not installed
and used in accordance with the instruction manual, it may cause harmful interference to radio communications.
Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to
correct the interference at his own expense.
Changes or modifications made to the system that are not approved by the party responsible for compliance could void the user's
authority to operate the equipment.
This Class A digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations. Cet appareil
numérique de la classe A respecte toutes les exigencies du Règlement sur le materiél brouilleur du Canada.
Warnings
To reduce the risk of electrical shock, do not attempt to open the equipment unless instructed. Do not use a tool for purposes other
than instructed.
There is a danger of explosion if the battery is incorrectly replaced. Replace the battery only with the same or equivalent type as
recommended by the manufacturer. Dispose of used batteries according to the manufacturer's instructions.
There are no user serviceable parts within the power supply. In the event of failure, the power supply must be replaced by qualified
service personnel. Use Intergraph power supplies only.
Changes or modifications made to the system that are not approved by the party responsible for compliance could void the user's
authority to operate the equipment.

Notes
This device is designed and manufactured to comply with approved safety standards for information processing and business
equipment.
Read all operating instructions before using this device. Keep these instructions for future reference. Follow all warnings on the
device or in the operating instructions.

v
Contents
Preface..................................................................................................................................... ix
About This Document .............................................................................................................. ix
Document Conventions............................................................................................................ix
Finding Operating System Information..................................................................................... x
Finding System Hardware Information...................................................................................... x
Learning About System Ergonomics......................................................................................... x
Customer Support..................................................................................................................... xi
Hardware and Software Support Services.................................................................. xi
World Wide Web....................................................................................................... xi
Intergraph Bulletin Board Service.............................................................................. xi
FAXLink................................................................................................................... xii
Telephone.................................................................................................................. xii
More Support Options............................................................................................... xii
1 Setting Up the Hardware..................................................................................................... 1
Unpacking the System............................................................................................................... 2
Placing System Components..................................................................................................... 2
Setting Up the System............................................................................................................... 3
Installing Expansion Cards........................................................................................................ 5
Connecting Speakers and a Microphone ................................................................................... 6
Connecting an External SCSI Device........................................................................................ 6
SCSI Cable Length Guidelines.................................................................................... 7
SCSI Cable Quality Guidelines................................................................................... 7
Connecting the Device................................................................................................ 7
What’s Next?............................................................................................................................. 8
2 Setting Up the Software .......................................................................................................9
Preparing for Setup.................................................................................................................. 10
Pre-Installed Software............................................................................................... 10
Before You Start Setup ............................................................................................. 10
Starting Operating System Setup............................................................................................. 12
Finishing System Setup........................................................................................................... 13
Creating a Repair Disk.............................................................................................. 13
Creating System Software Backup Diskettes............................................................ 14
What’s Next?........................................................................................................................... 14
3 Configuring the System...................................................................................................... 15
Configuring the Video Display Driver.................................................................................... 16
About RealiZm II Video Display Adapters............................................................... 16
Using the Display Properties Dialog Box ................................................................. 16
3D Display Performance and Full Drag (RealiZm II)............................................... 16
RenderGL Run-Time Library.................................................................................... 17
Configuring RealiZm II Support for Heidi Graphics ................................................ 17
Correcting Video Display Problems.......................................................................... 17

vi
Configuring a Modem .............................................................................................................19
Configuring Audio................................................................................................................... 19
Configuring Networking..........................................................................................................20
Reassigning Hard Disk Drive Letters...................................................................................... 20
Changing Virtual Memory Settings......................................................................................... 21
Configuring SCSI Peripherals................................................................................................. 21
SCSI Configuration Utility Guidelines...................................................................... 22
Using the SCSI Configuration Utility ....................................................................... 22
Getting Operating System Updates.......................................................................................... 23
4 Configuring the BIOS ........................................................................................................ 25
Starting BIOS Setup................................................................................................................ 26
Main Screen............................................................................................................................. 27
System Time.............................................................................................................. 27
System Date .............................................................................................................. 27
Legacy Diskette A or B............................................................................................. 27
Large Disk Access Mode .......................................................................................... 28
Keyboard Features .................................................................................................... 28
PS/2 Mouse............................................................................................................... 28
System Memory........................................................................................................ 28
Extended Memory..................................................................................................... 29
Memory Cache.......................................................................................................... 29
Advanced Screen..................................................................................................................... 30
Plug & Play O/S........................................................................................................ 30
Chipset Configuration............................................................................................... 30
AGP Configuration ................................................................................................... 30
Memory Options ....................................................................................................... 31
System Error Options................................................................................................ 31
Parity Error Options.................................................................................................. 32
L2 Cache ECC Mode................................................................................................ 33
INIT # Upon Shutdown Cycle .................................................................................. 33
PCI Configuration..................................................................................................... 33
I/O Device Configuration.......................................................................................... 36
Boot......................................................................................................................................... 37
Floppy Check............................................................................................................ 37
Summary Screen ....................................................................................................... 37
Boot Device Priority ................................................................................................. 37
Hard Drive ................................................................................................................ 37
QuietBoot.................................................................................................................. 37
Multiboot .................................................................................................................. 37
Security.................................................................................................................................... 38
Set Supervisor Password........................................................................................... 38
Set User Password..................................................................................................... 38
Password on Boot ..................................................................................................... 38
Exit Screen .............................................................................................................................. 38
Updating the System BIOS...................................................................................................... 39

vii
5 Operating Notes.................................................................................................................. 41
Moving the System.................................................................................................................. 42
Opening and Closing the Door................................................................................................ 43
System Power, Startup, and Shutdown.................................................................................... 44
Using the Power Button............................................................................................ 44
Starting and Shutting Down the System.................................................................... 45
Booting the System from a CD-ROM..................................................................................... 45
Using InterSite Programs ........................................................................................................46
Using Hardware Security Features.......................................................................................... 47
Ensuring PC Card Support and Operation............................................................................... 47
Finding Serial and Model Numbers......................................................................................... 48
6 Troubleshooting.................................................................................................................. 49
System Power.......................................................................................................................... 50
System Boot ............................................................................................................................ 50
Sound....................................................................................................................................... 53
Video....................................................................................................................................... 53
Miscellaneous Hardware......................................................................................................... 54
Network................................................................................................................................... 54
7 Installing System Software ................................................................................................ 55
Before You Begin.................................................................................................................... 56
System Software Products.......................................................................................................57
Installing Windows NT Workstation 4.0................................................................................. 58
System Software........................................................................................................ 58
Installation Guidelines .............................................................................................. 58
Installing QFE Software............................................................................................ 59
Reassigning Hard Disk Drive Letters........................................................................ 59
Changing Virtual Memory Settings........................................................................... 60
Configuring SCSI Host Adapter Settings.................................................................. 60
Restoring a Pre-configured Striped Disk Set............................................................. 60
Configuring the Sound Driver................................................................................... 62
Getting Operating System Updates.......................................................................................... 63
8 Using System Resources..................................................................................................... 65
Available IRQs........................................................................................................................ 66
Freeing IRQs ........................................................................................................................... 66
PCI Devices............................................................................................................................. 66
Configuration Data.................................................................................................................. 67
Interrupt Requests (IRQs) ......................................................................................... 67
DMA Channels.......................................................................................................... 67
Input/Output Addresses............................................................................................. 68
Memory Address Map............................................................................................... 68
Index....................................................................................................................................... 69

viii
Returned Goods Authorization (RGA) Form
Warranty Procedure
Repair Depot Address Labels

ix
Preface
TDZ 2000 GT1 System Setup describes setting up and configuring your TDZ 2000 GT1
system for use. This document also provides information on operating the system,
troubleshooting, and reinstalling system software.
About This Document
TDZ 2000 GT1 System Setup is organized as follows:

Chapter 1, “Setting Up the Hardware,” describes how to set up the system hardware.

Chapter 2, “Setting Up the Software,” describes how to set up the operating system and
associated system software.

Chapter 3, “Configuring the System,” describes how to configure the system for use.

Chapter 4, “Configuring the BIOS,” describes how to use BIOS Setup to configure the
system’s basic input/output system (BIOS).

Chapter 5, “Operating Notes,” describes how to use essential system features and
provides other important information.

Chapter 6, “Troubleshooting,” describes how to resolve common system problems.

Chapter 7, “Installing System Software,” describes how to install the operating system
and associated system software, if required.

Chapter 8, “Using System Resources,” provides information on using system resources to
configure the system for use with additional option boards.
Document Conventions
Bold Commands, words, or characters that you key in literally.
Italic Variable values that you supply, or cross-references.
Monospace Output displayed on the screen.
SMALL CAPS Key names on the keyboard, such as D, ALT or F3; names of files and
directories. You can type filenames and directory names in the dialog boxes
or the command line in lowercase unless directed otherwise.
CTRL+DPress a key while simultaneously pressing another key; for example, press
CTRL and D simultaneously.

x
Finding Operating System Information
For more detailed information on the operating system, see the printed and online Microsoft
documentation delivered with the system.
See the Late-Breaking News shipped with your system for important software and hardware
documentation information not covered in this document.
Finding System Hardware Information
An online introduction to your new system is provided in the System Introduction, which
covers subjects such as the following:

System features

System controls and connections

Intergraph customer support
You can display the System Introduction by using the InterSite Welcome dialog or by opening
the SYSINTRO.HLP file on your system.
Detailed reference information for your new system is provided in the System Reference,
which covers subjects such as the following:

Opening and closing the unit

Precautions against electrostatic discharges

Replacing and upgrading system components

Installing expansion cards

System interrupt requests (IRQs)

External port and system board connectors

System board jumpers

Power supply information
See the Late-Breaking News shipped with your system for important hardware and
documentation details not covered in this document.
Learning About System Ergonomics
Please read the Ergonomics Guide included with your Intergraph computer system. This
document provides valuable information on ways to minimize repetitive stress injuries for
persons working with a computer.

xi
Customer Support
Intergraph Computer Systems offers an assortment of customer support options.
Hardware and Software Support Services
Intergraph Computer Systems provides a variety of hardware services for Intergraph and third-
party equipment. Services include warranty upgrades, repair depot service, on-site hardware
maintenance, system administration, and network consulting. Hardware purchased from
Intergraph Computer Systems includes a factory warranty ranging from 30 days to three years.
A detailed warranty description is available on the World Wide Web; see the Support pages at
http://www.intergraph.com/ics.
Intergraph Computer Systems provides complimentary software support for 30 or 90 days
following shipment of a hardware or software product. This includes World Wide Web
access, Intergraph Bulletin Board Service access, FAXLink service, and telephone (Help
Desk) support. At the end of the complimentary support period, you can purchase other levels
of software support.
World Wide Web
You can visit Intergraph Computer Systems on the World Wide Web at
http://www.intergraph.com/ics. On these pages, you can get news and product information,
technical support information, software updates and fixes, and more.
Intergraph Bulletin Board Service
On the Intergraph Bulletin Board Service (IBBS), you can get technical support information,
software updates and fixes, and more.
To connect to the IBBS:
1. Set your system’s communications protocol for eight (8) data bits, no parity, one (1) stop
bit, and any baud rate up to 14,400.
2. Using a modem, call 1-256-730-8786. Outside the United States, call one of the mirror
sites listed on World Wide Web; see the Software Support pages at
http://www.intergraph.com.
3. At the login prompt, key in your user ID. If you have not connected before, key in new to
create a user ID.
4. Follow the menus to find what you need. The IBBS provides clear choices and online
help.

xii
If you have trouble connecting to or using the IBBS, call the Customer Response Center at
1-800-633-7248 (product entry IBBS) or leave a message for the IBBS System Operator at
1-256-730-1413.
FAXLink
To use the FAXLink:

Call 1-800-240-4300 for information on how to get technical support information using
the FAXLink.

Call 1-256-730-9000 to get documents (up to five per call).
Telephone
To get customer support by telephone:

In the United States, call 1-800-633-7248 between the hours of 7:00 a.m. and 7:00 p.m.
Central Time, Monday through Friday (except holidays).

Outside the United States, contact your local Intergraph Computer Systems subsidiary or
distributor.
Have the following information available when you call:

Your service number, which identifies your site to Intergraph Computer Systems. You
use your service number for warranty or maintenance calls.

Your Customer Personal Identification Number (CPIN). You get a CPIN the first time
you call the Customer Response Center; it is associated with your service number for
future call logging.

The product’s name or model number.

The product’s serial number. Software product serial numbers are included in the product
packaging. Hardware product serial numbers are on a sticker affixed to the hardware
product.

Your name and telephone number.

A brief description of the question or problem.
More Support Options
To get information on more customer support options:

Visit the Support pages on the World Wide Web at http://www.intergraph.com/ics.

For hardware support questions in the United States, call 1-800-763-0242.

xiii

For software support questions in the United States, call 1-800-345-4856.

Outside the United States, contact your local Intergraph Computer Systems subsidiary or
distributor.

xiv

1
1 Setting Up the Hardware
Follow the instructions in this chapter to set up the hardware for your TDZ 2000 GT1
workstation.
Unpacking the System................................................................................................................2
Placing System Components ......................................................................................................2
Setting Up the System................................................................................................................3
Installing Expansion Cards.........................................................................................................5
Connecting Speakers and a Microphone....................................................................................6
Connecting an External SCSI Device.........................................................................................6
SCSI Cable Length Guidelines ....................................................................................7
SCSI Cable Quality Guidelines....................................................................................7
Connecting the Device.................................................................................................7
What’s Next?..............................................................................................................................8

2
Unpacking the System
CAUTION Do not use the bottom portion of the face panel or the lip at the top rear of the unit as a hand
hold when moving the system. Equipment damage and personal injury can result.
CAUTION Carefully remove items from packaging. Do not drop any items on a hard surface, or damage
may result. You may need a helper to assist you in removing and placing heavy items.
Remove everything from the shipping cartons, then look for the following items:

A monitor with video cable, power cord, and documentation (if purchased from
Intergraph Computer Systems)

Workstation and power cord

Keyboard and mouse

External SCSI terminator, located in the Accessories box

Intergraph Computer Systems documentation

Operating system software (CD-ROM and diskettes) and documentation

InterSite software (CD-ROM)
NOTE If any of these items were not delivered, call the Customer Response Center immediately at
1-800-633-7248.
Save the packaging materials. If you need to return equipment for repair, it must be in its
original packaging for you to get warranty service.
If you have already unpacked and connected the peripherals to the system, review the rest of
this chapter and then go to Chapter 2 to begin software setup.
Placing System Components
CAUTION Do not use the bottom portion of the face panel or the lip at the top rear of the unit as a hand
hold when moving the system. Equipment damage and personal injury can result.
When placing the system’s components, remember these guidelines:

Move and place the base unit and monitor carefully.

Place the base unit in a location where air can circulate freely around it. The front and
back panels should each have at least a 3-inch clearance.

Avoid exposing the system to high levels of dust, smoke, or moisture.

3

Maintain a temperature range of 10 °C to 26 °C (50 °F to 80 °F); the optimum operating
temperature is 21 °C (70 °F).

Maintain a humidity range from 20 percent to 80 percent (non-condensing); the optimum
humidity level is 50 percent.
CAUTION Do not move the base unit without first shutting down the system and turning off the power, or
damage to internal components may result. See Chapter 5, “Operating Notes,” for
instructions on properly shutting down and powering off the system.
Setting Up the System
Before you connect any cables to the back of the TDZ 2000 GT1, note the connector locations
in the following illustration.
External Narrow Ultra SCSI
External Wide Ultra2
SCSI (LVD)
COM 1 (Serial)
Line out
MIDI/Game
Microphone
Line in
Ethernet
COM 2 (Serial)
Parallel
Mouse
Keyboard
Universal Serial Bus

4
See the System Reference for technical details on each port.
To set up the system:
1. Arrange the system base unit, monitor, keyboard, and other peripherals in your
workspace.
2. Connect the cables from the various peripherals to the ports on the back of the system.
Connect the cable from this.... To the port labeled.... For this connector....
Mouse Mouse port
Keyboard Keyboard port
Modem, printer, or other device Serial (COM) port 1 or 2
Printer or other device Parallel port
Network Ethernet port
Universal Serial Bus device Universal Serial Bus port
Stereo speakers or headphones;
Multimedia keyboard speaker Audio Line out port
External stereo cassette or CD player;
radio or other device Audio Line in port
Multimedia keyboard microphone Microphone port
Game joystick or MIDI device MIDI/Game port
Monitor Video Out port
External SCSI device SCSI port
WARNING If you do not use cables supplied by Intergraph Computer Systems, you must use
shielded cables to prevent excessive electromagnetic interference (EMI). Intergraph
Computer Systems cables are designed to reduce the amount of EMI produced by the
system.
1 2

5
3. If the system includes a multimedia option, connect the speakers and microphone or the
multimedia keyboard to the audio ports. See “Connecting Speakers and a Microphone”
later in this chapter for details.
4. Connect external Wide SCSI devices to the Wide Ultra2 SCSI port on the I/O panel.
Connect external Narrow Ultra SCSI devices to the Narrow Ultra SCSI port below the
chassis fan.
NOTE If you do not use the Wide Ultra2 SCSI port on the I/O panel, you must mount the SCSI
terminator, located in the Accessories box.
5. Connect the power cords from the monitor, system, and any external optional peripherals
to receptacles on a grounded, three-prong AC wall outlet.
6. Open and stow the door on the front of the computer by doing the following:
− Grasp the lip at the bottom of the door, pull forward slightly, and lift up until the door
is even with the top of the system
− Push the door into the system until the door stops
Installing Expansion Cards
Expansion cards are installed in the Accelerated Graphics Port (AGP), Peripheral Component
Interconnect (PCI), and Industry Standard Architecture (ISA) expansion slots in the base unit.
If you purchased expansion cards from Intergraph Computer Systems, they are installed in
specific slots as follows.
Slot Type Expansion Card
Top AGP Video display adapter
PCI Video display adapter (optional; for multi-screen)
PCI Video display adapter (optional; for multi-screen)
PCI Video display adapter (optional; for multi-screen)
PCI Video display adapter (optional; for multi-screen)
PCI Video display adapter (optional; for multi-screen)
PCI Video display adapter (optional; for multi-screen)
Bottom PCI or ISA
(shared) PC Card adapter (optional; no external connection) 56K modem (optional)

6
Connecting Speakers and a Microphone
If the system includes separate powered speakers and a microphone, connect the speakers to
the Line out port on the I/O panel, and connect the microphone to the Microphone port on the
I/O panel. Connect the speaker power AC adapter to the appropriate speaker(s), and then to a
grounded, three-prong AC wall outlet. See the audio documentation delivered with the system
for more detailed connection information.
If the system includes a multimedia keyboard, see the multimedia keyboard documentation
delivered with the system for connection information.
Connecting an External SCSI Device
You can add Wide Ultra2 (also referred to as Low Voltage Differential, or LVD) and single-
ended external Narrow Ultra SCSI drives to the system by connecting them to a SCSI port on
the back of the system. The TDZ 2000 GT1 features integrated Narrow Ultra SCSI and Wide
Ultra2 (LVD) SCSI adapters, both with internal and external ports. See Chapter 5, “System
Board,” of the System Reference for a figure of port locations.
Before you connect external SCSI devices to your system, read the following sections
carefully.
NOTE Most SCSI adapters do not recognize a hard disk drive that was formatted using a different
brand of adapter. For example, a hard disk drive formatted with an Adaptec SCSI adapter will
not work with a Symbios SCSI adapter. You must use only Symbios-formatted hard disk
drives with a Symbios SCSI adapter.
CAUTION Using a non-compliant SCSI-1 device with your system may cause your system to stop
working or lead to other unpredictable results.
CAUTION Make sure you shut down the system and unplug the power cord from the AC wall receptacle
before connecting or disconnecting any peripherals, including external SCSI devices.
NOTE Remove the SCSI terminator from the Wide Ultra2 SCSI port before connecting a SCSI cable
to the Wide Ultra2 SCSI port.
NOTE See the
System Reference for additional details on installing SCSI devices.
See “Configuring SCSI Peripherals,” in Chapter 3, “Configuring the System,” for details on
using the SCSI Configuration Utility.