Intermec Trakker Antares 2420 User manual

TRAKKER Antares
®
2420 and 2425
Hand-Held Terminal
P/N 064024-006
User’s Manual

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Intermec Technologies Corporation
6001 36th Avenue West
P.O. Box 4280
Everett, WA 98203-9280
U.S. service and technical support: 1.800.755.5505
U.S. media supplies ordering information: 1.800.227.9947
Canadian service and technical support: 1.800.688.7043
Canadian media supplies ordering information: 1.800.268.6936
Outside U.S. and Canada: Contact your local Intermec service supplier.
The information contained herein is proprietary and is provided solely for the purpose of allowing customers to
operate and/or service Intermec manufactured equipment and is not to be released, reproduced, or used for any
other purpose without written permission of Intermec.
Information and specifications in this manual are subject to change without notice.
1999 by Intermec Technologies Corporation
All Rights Reserved
The word Intermec, the Intermec logo, JANUS, IRL, TRAKKER, Antares, Adara, Duratherm, EZBuilder,
EasyCoder, Precision Print, PrintSet, Virtual Wedge, and CrossBar are either trademarks or registered
trademarks of Intermec.
Throughout this manual, trademarked names may be used. Rather than put a trademark (or ) symbol in
every occurrence of a trademarked name, we state that we are using the names only in an editorial fashion, and to
the benefit of the trademark owner, with no intention of infringement.

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Manual Change Record
This page records the changes to this manual. The manual was originally released as version 001.
Version Date Description of Change
002 July 1997 This manual was changed to add information about the TRAKKER Antares
2420 terminal and to document the new firmware version. The new information
includes:
•The TRAKKER Antares 2420 terminal and features.
•RS-232 serial communications on the TRAKKER Antares 2425 terminal.
•TRAKKER Antares firmware version 2.10.
•Multiple drives and applications on the TRAKKER Antares 2420 and 2425
terminals.
•Western European keypad and character support on the TRAKKER
Antares 2420 and 2425 terminals.
All the functionality described in this manual applies to TRAKKER Antares
terminals with firmware version 1.X and higher. However, this manual does
describe features that are only available in TRAKKER Antares firmware
version 2.0 and higher.
003 December 1997 This manual was changed to add information about the TCP/IP radio frequency
network protocol option on the TRAKKER Antares 2425 terminal and to
document the new firmware version. The new information includes:
•TRAKKER Antares 2420 and 2425 firmware version 2.20.
•The TCP/IP network protocol option on the TRAKKER Antares 2425
terminal that allows a direct connection from the access points to the host
computer.
•New terminal emulation features including auto-login, password security
for the TE Configuration Menu, and international characters display
support in TE applications.
The manual was also reorganized to move all information about terminal
emulation applications into a separate guide that ships with the manual. The
TRAKKER Antares Terminal Emulation User’s Guide now contains all the
information you need to configure and use terminal emulation applications. All
other information is covered in this user’s manual.

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Manual Change Record (continued)
004 July 1998 An addendum (Part No. 067224-001) was added to this manual. The
addendum provides information for firmware version 3.2X:
•Configuring row spacing and video mode.
•The space/backspace key has been reversed. Press f for backspace and
press  f for space.
•Four-digit date format.
•Configuring the optional 2MB flash memory.
•ISBT Code 128.
•Configuration commands to support COM4.
•Configuring the T2425 to work with DHCP.
•Receiving and transmitting files using YMODEM and XMODEM-1K.
•Information on the high density, long range, and high visibility scan
modules.
005 February 1999 This manual was revised to incorporate the addendum and to document new
information for firmware version 5.X:
•Information is included about using the APPTSK.BIN and EM9560.BIN
applications that are preloaded on the terminals.
•You now use a programmable terminal instead of a screen mapping
terminal to do screen mapping with the host through the DCS 300.
•Information is included about using the serial interface module for
COM4.
•XON/XOFF is allowed in Frame mode.
•New Set Time and Date reader command for 95XX terminal
compatibility.
006 August 1999 This manual was revised to remove the TRAKKER Antares Terminal
Emulation User’s Guide, Part No. 066694-003, and add the Important
Terminal Emulation Information sheet, Part No. 069993-001. Also added the
dcBrowserinformation sheet, Part No. 070012-001.

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Contents
v
Contents
Before You Begin xvii
Warranty Information xvii
Safety Summary xvii
Warnings and Cautions xviii
About This Manual xviii
Getting Started
What Are the TRAKKER Antares Terminals? 1-3
Accessories for the Terminal 1-4
Models and Options for the Terminals 1-6
Equipment You Need to Get Started 1-7
Using the Terminal for the First Time 1-8
Unpacking the Terminal 1-8
Charging the Main Battery Pack 1-8
Connecting the Backup Battery 1-9
Installing the Main Battery Pack 1-11
Charging the Backup Battery 1-14
Turning On the Terminal for the First Time 1-14
Setting the Time and Date 1-17
Configuring the Serial Port Parameters 1-19
Configuring the T2425 and the RF Network 1-23
Configuring the DCS 300, Host, and Access Points 1-24
Configuring the T2425 Network Parameters 1-24
Verifying That the T2425 Is Communicating Correctly 1-30
Starting the Application and Using the Terminal 1-31
Turning the Terminal On and Off 1-32
Enabling Bar Code Symbologies 1-33
What’s New on the TRAKKER Antares Terminals 1-35
Where Do You Go From Here? 1-35
1

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Learning How to Use the Terminal
TRAKKER Antares Terminal Features 2-3
Using the Keypad 2-4
Finding the Special Keys 2-4
How to Type the Characters Printed on the Keypad 2-6
Using the Function Left/Right and Shift Keys 2-7
Capitalizing All Characters 2-8
How to Use the Cursor Keys 2-9
Using the Western European Keypad 2-9
Quick Reference Keypad Chart 2-12
How to Use the Terminal’s Screen 2-15
Using the Screen As a Viewport 2-16
Adjusting the Screen From the Keypad 2-16
Understanding the Icons 2-18
Understanding the Terminal’s Audio Signals 2-20
Locating the Serial Port 2-21
Learning About the Terminal’s Batteries 2-22
Main Battery Pack 2-22
Removing and Installing the Main Battery Pack 2-22
Charging the Main Battery Pack 2-27
Backup Battery 2-28
Charging the Backup Battery 2-28
Removing and Installing the Backup Battery 2-29
Disposing of the NiCad Backup Battery 2-33
Recognizing a Low or Discharged Battery 2-34
Managing Your Battery Power 2-35
Using an External Power Supply 2-36
Defining the Terminal’s Memory and Drives 2-37
Using the Scan Module 2-38
Installing a Scan Module 2-39
Using the Standard Range Scan Module 2-40
Scanning Options 2-42
2

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Contents
vii
Configuring the Terminal
How to Configure the Terminal 3-3
Learning About Configuration Parameters 3-3
Choosing the Symbologies the Terminal Decodes 3-4
Specifying How the Terminal Will Communicate 3-4
Controlling How the Terminal Will Operate 3-5
Configuring the Terminal With the Menu System 3-6
Exploring the Configuration and System Menus 3-8
Selecting Menus and Commands 3-9
Filling In Fields and Marking Check Boxes 3-10
Entering ASCII Control Characters 3-11
Exiting Screens and Saving Changes 3-13
Exiting the Configuration Menu 3-13
Exiting the TRAKKER Antares 2400 Menu System 3-14
Configuring the Terminal by Scanning Bar Codes 3-15
Saving Configuration Changes in Flash Memory 3-17
Restoring the Terminal’s Default Configuration 3-19
Upgrading the Firmware 3-21
Recording Your Terminal’s Configuration 3-24
Operating the Terminal in a Network
How the TRAKKER Antares Terminal Fits Into Your Network 4-3
Using Serial Communications on the Terminals 4-10
Identifying the COM Ports 4-10
Connecting the Terminal to Another Device 4-11
Choosing a Communications Protocol 4-13
Binary Protocol 4-14
Configurable Protocol 4-14
Master Polling Protocol 4-15
Polling Mode D Protocol 4-15
Configuring the Serial Port Parameters 4-15
Configuring the Terminal Via the Serial Port 4-16
3
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Using RF Communications on the T2425s 4-18
Planning the Network Connection 4-18
Configuring the DCS 300 4-19
Configuring the Access Point 4-19
Configuring the T2425 4-20
Defining the RF Network Parameters 4-20
Using the Icons to Monitor RF Communications 4-22
Using the T2425 Between Access Points 4-24
Configuring the T2425 Over the Network 4-25
Configuring the T2425 From the DCS 300 4-25
Configuring the T2425 From the Host 4-26
Configuring the T2425 in a UDP Plus Network 4-26
Configuring the T2425 in a TCP/IP Direct Connect Network 4-28
Transferring Files in a TCP/IP Direct Connect Network 4-31
About Network Connectivity and Protocols 4-36
Using Custom Applications
How To Download and Run Applications 5-3
About the TRAKKER Antares Programmable Terminals 5-4
Creating Applications for the Terminal 5-6
Using the PSK or EZBuilder to Develop Applications 5-6
Converting Applications Between JANUS and TRAKKER Antares 5-7
Converting IRL Programs 5-7
Converting the Application to a Binary File 5-8
Using the Serial Port to Transfer Applications and Files 5-9
Using the DCS 300 to Download Applications 5-12
Copying Files to the DCS 300 5-12
Downloading Applications and Files to the T2425 5-14
Running the Application on the Terminal 5-17
Using Screen Mapping (DCS 300 v1.1) 5-20
5

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Contents
ix
Troubleshooting
How to Use This Chapter 6-3
Finding and Solving Problems 6-4
Terminal Will Not Turn On 6-5
Problems While Operating the Terminal 6-5
Problems While Configuring the Terminal 6-8
T2425 Will Not Communicate With RF Network Devices 6-13
Problems Transmitting Data Through the Serial Port 6-15
Problems Transmitting Data Through the DCS 300 6-16
Bar Code Labels Will Not Scan 6-17
Guidelines for Managing Batteries 6-19
Booting and Resetting the Terminal 6-21
Booting the Terminal 6-21
Booting the Terminal on Resume 6-21
Using the Boot Menu 6-22
Resetting the Terminal 6-22
Maintaining and Cleaning the Terminal 6-24
Replacing the Antenna 6-24
Cleaning the Scan Module Window and Terminal Screen 6-26
Running Diagnostics
What Diagnostics Are Available? 7-3
Running Diagnostics From the Menu System 7-4
Defining the Diagnostics Screens 7-7
Defining the Software Diagnostics Screens 7-7
Application Events 7-7
Clear Task Profiles 7-8
Error Logger 7-8
Task Status 7-9
Defining the Hardware Diagnostics Screens 7-10
Battery/PIC Status 7-10
Beeper Test 7-11
Destructive RAM Test 7-12
Display Test 7-13
Hardware Configuration 7-14
Keypad Test 7-15
Radio Test 7-16
6
7

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Scanner Test 7-17
Serial Loopback Test 7-18
Defining the System Diagnostics Screens 7-19
Access Point 7-19
Application Efficiency 7-20
Malloc Application Information 7-21
Malloc Firmware Information 7-22
Serial Port Test 7-23
Subsystem Versions 7-24
Reader Command Reference
Using Reader Commands 8-3
Using Accumulate Mode 8-4
Enter Accumulate Mode 8-6
Backspace 8-6
Clear 8-6
Enter 8-7
Exit Accumulate Mode 8-7
Operating Reader Commands 8-8
Backlight On and Off 8-8
Boot Terminal 8-9
Change Configuration 8-9
Default Configuration 8-10
Multiple-Read Labels 8-10
Reset Firmware 8-11
Save Configuration in Flash Memory 8-11
Scanner Trigger On and Off 8-12
Set Time and Date 8-13
Test and Service Mode 8-13
File Management Reader Commands 8-14
Abort Program 8-14
Delete File 8-15
Receive File 8-16
Receive File Through the Serial Port 8-16
Receive File Via RF Communications 8-18
Rename File 8-20
Run Program 8-21
Transmit File 8-22
Transmit File Through the Serial Port 8-22
Transmit File Via RF Communications 8-24
8

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Contents
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Configuration Command Reference
Using Configuration Commands 9-3
Configuration Commands Listed by Category 9-4
Entering Variable Data in a Configuration Command 9-6
Acknowledgement Delay Lower Limit 9-7
Acknowledgement Delay Upper Limit 9-9
Append Time 9-10
Automatic Shutoff 9-11
Baud Rate 9-13
Beep Volume 9-15
Codabar 9-16
Code 11 9-17
Code 16K 9-18
Code 2 of 5 9-19
Code 39 9-21
Code 49 9-25
Code 93 9-27
Code 128 9-28
ISBT Code 128 9-29
Command Processing 9-34
Configuration Commands Via Serial Port 9-38
Controller Connect Check Receive Timer 9-40
Controller Connect Check Send Timer 9-41
Controller IP Address 9-43
Data Bits 9-45
Decode Security 9-46
9

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Default Router 9-47
Display Backlight Timeout 9-49
Display Contrast 9-50
Display Font Type 9-51
Display Row Spacing 9-52
Display Video Mode 9-53
Dynamic Host Configuration Protocol (DHCP) 9-54
End of Message (EOM) 9-55
Flash Memory Configuration 9-57
Flow Control 9-58
Handshake 9-61
Host IP Address 9-62
Interleaved 2 of 5 9-64
Keypad Caps Lock 9-66
Keypad Clicker 9-66
Keypad Type 9-67
LRC (Longitudinal Redundancy Check) 9-68
Maximum Retries 9-69
Modem Dial Sequence 9-71
Modem Initialization Sequence 9-73
MSI 9-75
Network Activate 9-76
Network Loopback 9-77
Network Port 9-78
Parity 9-80
Plessey 9-82

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Contents
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Poll (Polling) 9-83
Postamble 9-84
Preamble 9-85
RAM Drive Size 9-87
Resume Execution 9-89
RF Domain 9-90
RF Inactivity Timeout 9-91
RF Roaming Flag 9-92
RF Security Identification 9-93
RF Transmit Mode 9-94
RF Wakeup On Broadcast 9-95
Scan Ahead 9-95
Scanner Mode 9-96
Scanner Redundancy 9-97
Scanner Selection 9-98
Scanner Timeout 9-100
Scanner Trigger 9-101
Serial Port Protocol 9-102
Start of Message (SOM) 9-104
Stop Bits 9-106
Subnet Mask 9-107
Suspend/Resume Control 9-108
TCP Maximum Retries 9-109
TCP/IP Maximum Transmit Timeout 9-110
Terminal IP Address 9-112
Time and Date 9-114

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Time in Seconds 9-115
Timeout Delay 9-116
UPC/EAN 9-118
Terminal Specifications
Physical and Environmental Specifications A-3
Default Configuration A-9
Configuration Commands by Syntax A-13
Full ASCII Charts
Full ASCII Table B-3
Full ASCII Bar Code Chart B-6
Control Characters B-6
Symbols and Punctuation Marks B-7
Numbers B-8
Uppercase Letters B-9
Lowercase Letters B-10
International Character Support
TRAKKER Antares Terminal Font Set C-3
Using the Default Applications
About the Applications Shipped on the Terminal D-3
Defining APPTSK.BIN and EM9560.BIN D-3
Defining the Emulation Features of EM9560.BIN D-4
Using Display Control Codes D-5
Setting Preambles and Postambles D-6
Full ASCII Mode for Code 39 D-7
Unsupported 95XX Features D-9
Running APPTSK.BIN and EM9560.BIN D-9
A
B
C
D

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Contents
xv
Glossary
Index
G
I

xvi

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Before You Begin
xvii
Before You Begin
This section introduces you to standard warranty provisions, safety precautions,
warnings and cautions, document formatting conventions, and sources of additional
product information. A list of Intermec manuals is also provided to guide you in finding
the appropriate information.
Warranty Information
To receive a copy of the standard warranty provision for this product, contact your local
Intermec support services organization. In the U.S. call 1-800-755-5505, and in Canada
call 1-800-688-7043. Otherwise, refer to the Worldwide Sales & Service list that ships
with this manual for the address and telephone number of your Intermec sales
organization.
Safety Summary
Your safety is extremely important. Read and follow all warnings and cautions in this
book before handling and operating Intermec equipment. You can be seriously injured,
and equipment and data can be damaged if you do not follow the safety warnings and
cautions.
Do not repair or adjust alone Do not repair or adjust energized equipment alone under
any circumstances. Someone capable of providing first aid must always be present for
your safety.
First aid Always obtain first aid or medical attention immediately after an injury. Never
neglect an injury, no matter how slight it seems.
Resuscitation Begin resuscitation immediately if someone is injured and stops
breathing. Any delay could result in death. To work on or near high voltage, you should
be familiar with approved industrial first aid methods.
Energized equipment Never work on energized equipment unless authorized by a
responsible authority. Energized electrical equipment is dangerous. Electrical shock from
energized equipment can cause death. If you must perform authorized emergency work on
energized equipment, be sure that you comply strictly with approved safety regulations.
Note: For laser compliance and safety information, refer to the manual supplement that
shipped with your TRAKKER®Antares™2420 or 2425 terminal.

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Warnings and Cautions
The warnings and cautions in this manual use the following format.
Warning
A warning alerts you of an operating procedure, practice, condition, or statement
that must be strictly observed to avoid death or serious injury to the persons working
on the equipment.
Avertissement
Un avertissement vous avertit d’une procédure de fonctionnement, d’une méthode,
d’un état ou d’un rapport qui doit être strictement respecté pour éviter l’occurrence
de mort ou de blessures graves aux personnes manupulant l’équipement.
Caution
A caution alerts you to an operating procedure, practice, condition, or statement that
must be strictly observed to prevent equipment damage or destruction, or corruption
or loss of data.
Conseil
Une précaution vous avertit d’une procédure de fonctionnement, d’une méthode,
d’un état ou d’un rapport qui doit être strictement respecté pour empêcher
l’endommagement ou la destruction de l’équipement, ou l’altération ou la perte de
données.
Notes: Notes are statements that either provide extra information about a topic or
contain special instructions for handling a particular condition or set of
circumstances.
About This Manual
This manual contains all of the information necessary to install, configure, operate, and
troubleshoot the TRAKKER Antares 2420 and 2425 terminals.
This manual was written for two audiences:
•All users who need to know how to use the terminal to collect data.
•MIS personnel, operations personnel, analysts, and programmers who need to know
how to install, configure, test, and use the terminal to operate in a network. You
should have a good knowledge of your company’s network and data collection
software. You should be familiar with data communications and network protocols.

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Before You Begin
xix
What You Will Find in This Manual
This table summarizes the information in each chapter and appendix.
Chapter What You Will Find
1 Summarizes the terminal’s features, functions, and accessories. Explains how
to get your terminal started for the first time.
2 Describes and explains how to use your terminal’s keypad, screen, audio
signals, serial port, batteries, memory and drives, and scan modules.
3 Explains how to configure your terminal.
4 Describes serial communications and the 2.4 GHz radio frequencynetwork and
explains how to install and configure your terminal to communicate with other
devices.
5 Introduces the programmable terminals and explains how to download and run
applications. Also, explains how to use the screen mapping application.
6 Lists solutions for the problems you may have while operating your terminal.
Also, explains how to boot or reset the terminal.
7 Explains how to use the terminal’s built-in diagnostics to research and
troubleshoot problems.
8 Describes the commands that you can use to change the terminal’s operation or
manage files.
9 Describes the commands that you can scan to configure the terminal.
A Lists the terminal’s specifications, configuration command names and syntax,
and the terminal’s default configuration settings.
B Contains reference tables including the full ASCII table and full ASCII bar
code chart.
C Contains a reference table that lists the complete set of English and Western
European characters that you can display on the terminal.
D Contains information about the default applications (APPTSK.BIN and
EM9560.BIN) that are shipped on the terminal.
Note: For information about using IBM 3270, IBM 5250, or VT100/220/320 and ANSI
terminal emulation applications, see the TRAKKER Antares Terminal Emulation
User’s Guide that ships with this manual.

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Terminology
You should be aware of how these terms are being used in this manual:
Term Description
Host The term “host” refers to a personal computer or other computer
that communicates with the terminal.
DCS 300 The term “DCS 300” refers to the new data collection server that
replaces the Model 200 Controller. Unless otherwise noted, you can
use either the DCS 300 or the Model 200 Controller.
T2420 The term “T2420” indicates the specific type of terminal, the
TRAKKER Antares 2420 terminal.
T2425 The term “T2425” indicates the specific type of terminal, the
TRAKKER Antares 2425 terminal.
Terminal The generic term “terminal” indicates any TRAKKER Antares
terminal. More specific terms, such as “T2420,” indicate a specific
type of terminal.
TRAKKER Antares
terminal The generic term “TRAKKER Antares terminal” indicates any TRAKKER Antares terminal. More specific terms, such as
“T2425,” indicate a specific type of terminal.
TRAKKER Antares The term “TRAKKER Antares” identifies the product family of
TRAKKER Antares hand-held terminals.
For definitions of the technical terms used in this manual, see the glossary.