Intermec 6220 User manual

6220 Hand-HeldComputer
USER’SGUIDE
""""""""""""""""""""""""""""
PN:961-028-104
RevisionD
January2000

"NOTICETheinformationcontainedhereinisproprietaryandisprovidedsolelyforthe
purpose ofallowingcustomersto operateandserviceIntermecmanufactured
equipmentandisnot tobereleased,reproduced,orusedforanyotherpurpose
withoutwrittenpermissionofIntermec.
DisclaimerofWarranties.Thesamplesourcecodeincludedinthisdocumentis
presentedfor reference only.Thecodedoesnotnecessarilyrepresentcomplete,
tested programs.Thecodeisprovided“ASISWITHALL FAULTS.”ALL
WARRANTIESARE EXPRESSLY DISCLAIMED,INCLUDING THE
IMPLIEDWARRANTIESOFMERCHANTABILITY AND FITNESS FORA
PARTICULARPURPOSE.
Wewelcomeyour commentsconcerningthispublication.Althougheveryefforthas
beenmadetokeepitfree oferrors,somemayoccur.Whenreportingaspecific
problem,pleasedescribeitbrieflyandincludethebooktitleand partnumber,as
well astheparagraphorfigurenumberandthepagenumber.
Sendyour commentsto:
IntermecTechnologiesCorporation
PublicationsDepartment
550 SecondStreetSE
CedarRapids,IA52401
ANTARES,INTERMEC,NORAND,NOR*WARE,PEN*KEY,TRAKKER,and
TRAKKER ANTARESareregisteredtrademarksofIntermecTechnologies
Corporation.
Ó1999 IntermecTechnologiesCorporation.All rightsreserved.
Thispublicationprintedonrecycled paper.
Acknowledgments
MicrocleanII isaregisteredtrademarkofForesightInternational.
Microsoft,MS,andMS-DOS,andWindows,areregisteredtrademarksandVisual
BasicforWindows,andWindowsforPenaretrademarksofMicrosoftCorporation.

6220 Hand-HeldComputerUser’sGuide i
CONTENTS
""""""""""""""""""""""""""""
SECTION1
General Information
About thisUser’sGuide1-1..............................
UnpackingandInspecting1-2............................
Hand-HeldComputerDescription1-3.....................
Hand-HeldComputerKeyboard1-6...................
KeyDescriptions1-9....................................
ONKey1-9.........................................
YES(Enter)Key1-9.................................
NO Key1-9.........................................
Period[.]Key1-9....................................
ClearKey1-9.......................................
PageUporDownKeys1-9...........................
EXITKey1-10.......................................
Minus[--] Key1-10...................................
NumericKeys1-10...................................
AlphabeticKeys1-10..................................
BackspaceKey1-10...................................
ShiftKey1-10........................................
Arrow Keys1-11......................................
Display1-11..........................................
BacklightandDisplayContrastAdjustment1-12........
Battery1-12..........................................
Memory1-13.........................................
ResetSwitch1-15........................................
Hand-HeldComputerSpecifications1-16...................

CONTENTS
ii 6220 Hand-HeldComputerUser’sGuide
SECTION2
Hand-HeldComputerOperation
Introduction2-1.........................................
GettingStarted2-1..................................
InstallingtheBackupBattery2-3........................
MeasuringBatteryPackCapacity2-4.....................
MainBatteryInstallation2-5............................
ChargingYourBatteries2-6.............................
TurningOntheBacklightandAdjustingthe
DisplayContrast2-6.................................
TurningOntheBacklight2-6.........................
AdjustingtheScreenContrast2-7....................
InstallingPC Cards2-7..................................
RemovingPC Cards2-8..................................
UsingPC CardstoLoadYourPrograms2-9...............
Drives2-9..........................................
UsingATA CardstoBootYourComputer2-9..............
Booting2-9.........................................
InstallingModemCard2-10...............................
DownloadingProgramsintoYourHand-HeldComputer2-11.
SECTION3
RoutineCare and Maintenance
Introduction3-1.........................................
LowBatteryIndication3-1...............................
HandstrapReplacement3-2..............................
CleaningYourHand-HeldComputer3-3..................
CaseandDisplay3-3................................
SurfaceConnectors3-3...............................
Keyboard3-4........................................

CONTENTS
6220 Hand-HeldComputerUser’sGuide iii
SECTION4
Troubleshooting
Introduction4-1.........................................
TroubleshootingTable4-2................................
Diagnostic4-5.......................................
RepairService4-6.......................................
APPENDIXA
ConnectorPin-Outs
15-PinFemaleD-SubConnectorA-1......................
12-PinSurfaceContactConnectorA-2.....................
4-PinRJ11 ConnectorA-3................................
APPENDIXB
PEN*KEYRR Utilities Program
EntryPointB-1.........................................
Pop-UpMenusB-1......................................
Drop-DownListsB-2....................................
AlphanumericFieldsB-3.................................
TitleScreenB-4.........................................
LanguageSelectionB-5..................................
CommunicationsMenu B-6...............................
Option1BEGINCOMM SESSIONB-7................
Option2COMM SETTINGB-17.......................
Option3UNITIDB-21................................
Option4NETWORKPARAMETERSB-21..............
Option4MODEMPARAMETERSB-23.................
Option5NETWORKINTERFACE B-27................
Option5PHONENUMBER B-28......................
Option9ADVANCEDUTILITIESB-29.................

CONTENTS
iv6220 Hand-HeldComputerUser’sGuide
FIGURES
Figure1-1Hand-HeldComputerFrontView1-3...........
Figure1-2Hand-HeldComputerBackView1-4............
Figure1-3Hand-HeldComputerTopView1-5.............
Figure1-4Hand-HeldComputerBottomView1-5..........
Figure1-5Hand-HeldComputerWith30-KeyKeyboard1-7
Figure1-6Hand-HeldComputerWith56-KeyKeyboard1-8
Figure1-7TopEndResetSwitchAccess Point1-15..........
Figure2-1InstallingBackUpBattery2-3.................
Figure2-2MainBatteryPackCapacityContacts2-4.......
Figure2-3InstallingMainBatteryPack2-5...............
Figure2-4InstallingPC Cards2-8........................
Figure2-5InstallingModemCard2-10....................
Figure3-1ReplacingTheHandstrap3-2..................
Figure3-2RemovingTheKeyboard3-4...................
TABLES
Table4-1BasicTroubleshooting4-2.......................
GLOSSARY
INDEX

6220 Hand-HeldComputerUser’sGuide 1-1
Section 1
General Information
""""""""""""""""""""""""""""
About thisUser’sGuide
Thisuser’sguideisdividedintofoursectionsandtwoap-
pendixes.
Section 1
Containsgeneral informationabout thecomponentsofyour
6220 Hand-HeldComputer.Thisincludestelling you how
theuserguideisorganized,asummaryofthesections,and
thespecificationsforyourhand-heldcomputer.
Section 2
Tellsyou howtoprepareforusing yourhand-heldcomput-
er.
Section 3
Containsinformationformaintaining yourhand-heldcom-
puter.Maintenanceincludesrechargingthemainbattery
pack,replacingthebackupbatteryandhandstrap,and
cleaningthehand-heldcomputer.
Section 4
Stepsyouthroughsomeprocedurestousewhentrouble-
shooting yourhand-heldcomputer.This sectiondoesnot
containall troubleshootingthatcanbedonebyanautho-
rizedCustomerSupportSpecialist,butdoescontainin-

Plugging inthe ChipsSECTION1
1-26220 Hand-HeldComputerUser’sGuide
formationtoaidyouindeterminingthelevelofassistance
youmayneed.
AppendixA
Containsthepin-outsforthe externalconnectorsofyour
hand-heldcomputer.This sectionisnotusuallyneededfor
daytodaytasksbut moretoprovidetechnicalassistance
forinterfacingto othermanufacturer’sproducts.
AppendixB
ContainstheUtilitiesProgramscreens.Thisis systemlevel
informationforyoursystemadministrationpeoplewhen
definingandsettingparameterstosupportyourapplica-
tion.
Unpacking and Inspecting
Thefollowingproceduresexplainwhat todowhenyour
hand-heldcomputerarrives,andwhat todoifithasbeen
damagedinshipping:
1.Removethehand-heldcomputerfromits shippingcon-
tainerandinspectforany visibledamage.
2.Ifyourhand-heldcomputerwasdamagedinshipping,
recordthemodelnumber,partnumber,andserial
number.Themodeland partnumberscanbefoundon
thebackside ofthehand-heldcomputer,theserial
numberislocatedontheinside ofthecase.
3.Saveall paperworkpertainingtoshipment,andim-
mediatelynotifythetransportcompanyofthedam-
ageditem(s).Followtheirinstructionsforfilinga
claimonthedamageditems.
Authorizedrepairofproductsisavailable onlyatService
Centers.Unauthorizedrepairvoidsanyandall warranties.
ContactyourSalesRepresentativeforadditional instruc-
tions.

SECTION1GeneralInformation
6220 Hand-HeldComputerUser’sGuide 1-3
Hand-HeldComputerDescription
Figure1-1 andFigure1-2onpages1-3 and1-4showyou
thelocationofthekeycomponentsforyourhand-heldcom-
puter.
1.Display
2.Keyboard
Figure1-1
Hand-HeldComputerFrontView
1
2

GeneralInformation SECTION1
1-46220 Hand-HeldComputerUser’sGuide
2
1
4
1.PCcardand backup batteryretaining door(top screws)
2.PCcardand backup batteryretaining door(bottomscrews)
3.Main batterypack compartmentlatchknob
4.Handstrap
Figure1-2
Hand-HeldComputerBack View
3

SECTION1GeneralInformation
6220 Hand-HeldComputerUser’sGuide 1-5
1.Phonejack (optional)
2.15-pinfemale connector
1
Figure1-3
Hand-HeldComputerTop View
2
Figure1-4
Hand-HeldComputerBottomView
1.12-pinsurface contactconnector
1

GeneralInformation SECTION1
1-66220 Hand-HeldComputerUser’sGuide
Hand-HeldComputerKeyboard
Yourhand-heldcomputerprovidestwodifferentkeyboard
options.Bothkeyboardmodelsprovidespecialfunctionkeys
thatcanbereprogrammedtomeetyourparticularapplica-
tion needs.Figure1-5onpage1-7 andFigure1-6onpage
1-8detail the30 and56 keykeyboards.
"Forthe30 keykeyboard,functionandnumerickeys
aresinglekeystrokes.
"Forthe56 keykeyboard,alphabeticalcharactersand
numerickeysaresinglekeystrokes. .
"Shownbelowarethekeyboard descriptionsthatde-
scribethecalloutsforFigure1-5 andFigure1-6.
1.Function (F1--F4)keys
2.Windowscrolling keys
3.Pagedownkey
4.Numeric keys (0--9)
5.YES (Enter)key
6.NOkey
7.Yellowshift key
8.Backspace key
9.Clearkey
10.EXITkey
11.Pageup key
12.ONkey
13.Space key
Key Descriptions(30 Key)
1.Function (F1--F4)keys
2.Alphabetic keys
3.Windowscrolling keys
4.Pagedownkey
5.Numeric keys (0--9)
6.YES (Enter)key
7.NOkey
8.Yellowshift key
9.Backspace key
10.Clearkey
11.EXITkey
12.Pageup key
13.Space key
14.ONkey
Key Descriptions(56 Key)

SECTION1GeneralInformation
6220 Hand-HeldComputerUser’sGuide 1-7
Figure1-5
Hand-HeldComputerWith30-Key Keyboard
1
2
3
4
12
11
10
9
8
7
6
5
13

GeneralInformation SECTION1
1-86220 Hand-HeldComputerUser’sGuide
Figure1-6
Hand-HeldComputerWith56-Key Keyboard
1
2
3
4
5
6
7
8
9
10
11
12
13
14

SECTION1GeneralInformation
6220 Hand-HeldComputerUser’sGuide 1-9
Key Descriptions
This sectiondescribeshowtheshiftkeysworkandthedif-
ferencesbetweena 30 and56 keykeyboard.Yourparticular
keyboardmayhaveanoverlaythathasadditionaloptions
otherthanthosedescribedinthis section.Refertoyourap-
plicationoperationmanualfordescriptionsofthosekeys.
Thefollowingdescriptionscoverboththe30-keyand56-key
6220 Hand-HeldComputers.
ON Key
UsetheONkeytosuspendor resume operation.TheON
key,doesnotreally“turniton”becauseyour computeris
notreallyOff.Itisjustinasuspendmodetoconservebat-
terypower.
YES (Enter)Key
UsetheYESkeytoanswer“Yes” todisplaypromptsandto
enterdata.
NOKey
UsetheNOkeytoanswer“No” todisplayprompts.
Period [.]Key
Usetheperiod[.]keyasaperiodoradecimalpoint.
ClearKey
UsetheClearkeytodeletedata beingentered.
PageUp orDownKeys
UsethePageUporDownkeystostepforwardorbackward
inyourprogram.

GeneralInformation SECTION1
1-10 6220 Hand-HeldComputerUser’sGuide
EXITKey
UsetheExitkeyto exitaprogramorportionofanapplica-
tion.
Minus[-] Key
Usetheminus[--] keyto enternegativevaluesordashesin
characterfields.
NumericKeys
Usethenumerickeysasyouwouldthose onacalculator.
Numericvaluesaresinglekeystroke operations.
AlphabeticKeys
Your56 keyhand-heldcomputerprovidesthefull alphabet.
Alphabetic charactersaresinglekeystroke operationswith
thiskeyboard.Alphabetic characterscanbe enteredonthe
30 keykeyboardbyusingtheyellowshiftkey.
Backspace [SP]Key
Usethebackspacekeytobackthecursoruponecharacter
atatime.Holdingthiskeydownwill causethecursorto
continuouslymovebackwardsuntil youstoporyourun out
ofspace.
Shift Key
Usingtheyellowshiftkey,temporarilyshiftsthefunctionof
thekeyboard.Theshiftedfunctionsareyellowcoloredleg-
endsabovethenormalsinglekeystrokekeys.

SECTION1GeneralInformation
6220 Hand-HeldComputerUser’sGuide 1-11
ArrowKeys
Thearrowkeysmovethecursorinthedirectionofthear-
row.
Display
Thedisplayshows statusmessages,keyed-inentries,cus-
tomerorproductlists,calculations,and promptsfor re-
sponses.
The optionaltouchscreencanbeusedwithastyluspencil,
orbyusing yourfingertochoosefunctions,acceptsignature
capture,orenterdata.
BCAUTION:Do notuse aninkpen oranything else thatis sharponthe
touchscreen.Thiswill damageit.

GeneralInformation SECTION1
1-12 6220 Hand-HeldComputerUser’sGuide
Backlightand Display Contrast
Adjustment
Yourhand-heldcomputerdisplaycontainsa backlightfor
operatingindarkconditions.Althoughitgreatlyimproves
operatingindarkconditionsitdoes shortenyourbattery
run time.Yourhand-heldcomputerwill shut thebacklight
off whenthereisnoactivity.Section2explainshowtoturn
onthebacklightandadjust thecontrastofthedisplay.
Battery
MainBatteryPack
Thishand-heldcomputerusesarechargeablelithiumion
(LiIon)batterypack.
Yourhand-heldcomputersensesthecapacity(run time)left
inyourmainbatterypackbeforeitgoesintoalowbattery
condition.
Thisuser’sguidemayoccasionallyusetheterm “cycles”
whenpresentingrechargeablebatteryinstructions.Cycles
arethenumberoftimestherechargeablebatterypackcan
bedrained,andrecharged duringthelife ofthebattery.The
rechargeablebatterydesignshouldgiveyoumanycyclesof
use.
Whenyoupress theONkeytosuspendoperation,your
hand-heldcomputerdoesnotcompletelyturnitselfoff.The
mainbatterypackisprotectingdata andifthepackiscom-
pletelychargeditwill protect thedataforaboutsixdays.
Backup Battery
Whenyourhand-heldcomputergoesintoshutdownmode
because oflowbatterycondition,thedataisprotectedby
thebackupbattery.Yourhand-heldcomputerwill notac-
ceptdataorprocess transactionsuntil youdealwiththe

SECTION1GeneralInformation
6220 Hand-HeldComputerUser’sGuide 1-13
lowbatterycondition.Afullychargedbackupbatterywill
savedataforabout10 hours.
Yourhand-heldcomputer containsarechargeableNiCd
backupbattery.Mostofthetimethebackupbatteryisina
rest mode,readytotake overdataprotectioninstantly
whenthemainbatterycellsareinlowconditionoroutof
thehand-heldcomputer.
Ifyouarestoring yourhand-heldcomputerforalongperiod
removeall batteries.Thiswill preventanydamagethat
couldoccurtoyourhand-heldcomputershouldthecellsde-
velopaleak.
Memory
Thishand-heldcomputerdesign usesthesetypesof
memory:
"MainMemoryDRAM
"FlashROM
"PC Cards
MainMemory
YourmainmemoryDRAMoptionsare8or16 Megabytes.
Mainmemoryisorderedat thetimethisproductwaspur-
chased.Youcan upgradetomorememorybutyoumust
sendyourhand-heldcomputertoyourCustomerSupport
Center.Themainmemoryrequiresbatteriesinyourhand-
heldcomputertoprotectit.Thismemoryisprotectedbythe
backupbatteryduringlowmainbatteryconditionsorwhen
themainbatterypackisremoved.
FlashROM
Yourhand-heldcomputerhas2MBof flashROM.This
storestheBIOSandDOSfirmware.Applications storedin
flashROMarecopiedintoDRAMforexecution.Flashdoes
notrequirea batteryinyourhand-heldcomputertomain-
tainitscontents.

GeneralInformation SECTION1
1-14 6220 Hand-HeldComputerUser’sGuide
PC Cards
DifferentbrandsofPCcardscanbeusedinyourhand-held
computer.Memorycardsareavailableinavarietyofsizes
andtypes.CheckwithyourSalesRepresentative orSystem
Engineerforspecificoptions.
Yourhand-heldcomputerprovidestwoPCmemorycard
slots.Theseslotscanbeusedforstorage ofdata,muchlike
afloppydiskdrive onaPC.PCcardslotscanalsobeused
formodems,radios,andotheroptionsastheybecomeavail-
able.
Youcan useaTypeII cardineachdriveat thesametime.If
usingaTypeIII card,itonlyworksindriveA(closest to
display).However,youcannotuseaTypeIII andaTypeII
cardat thesametime.TypeIII cardsincludesometypesof
diskdrivesandradios.