Intermec 3440 User manual

3440 Bar Code Label Printer
User’s
Manual
P/N 063579-001

IntermecCorporation
6001 36th Avenue West
P.O. Box 4280
Everett, WA 98203-9280
U.S. technical and service support: 1-800-755-5505
U.S. media supplies ordering information: 1-800-227-9947
Canadian technical and service support: 1-800-688-7043
Canadian media supplies ordering information: 1-800-268-6936
Outside U.S. and Canada: Contact your local Intermec service supplier.
The information contained herein is proprietary and is provided solely for the purpose of
allowing customers to operate and/or service Intermec manufactured equipment and is not to
be released, reproduced, or used for any other purpose without written permission of Intermec.
Information and specifications in this manual are subject to change without notice.
1996 by Intermec Corporation
All Rights Reserved
The word Intermec, the Intermec logo, and PrintSet are trademarks of Intermec Corporation.
Novell is a registered trademark of Novell, Inc.
Kimdura is a registered trademark of Kimberly Clark.
Kapton is a registered trademark of Dupont.
Speedo, Dutch, and Swiss are registered trademarks of Bitstream Inc.
The name Windows is a registered trademark of Microsoft Corporation.
The name Centronics is wholly owned by GENICOM Corporation.
IBM is a registered trademark of International Business Machines Corporation.
Throughout this manual, trademarked names may be used. Rather than put a trademark ()
symbol in every occurrence of a trademarked name, we state that we are using the names only
in an editorial fashion, and to the benefit of the trademark owner, with no intention of
infringement.

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Contents
Before You Begin xv
Warranty Information xv
Safety Summary xv
Warnings and Cautions xvi
About This Manual xvii
Getting Started
Getting to Know Your 3440 Printer 1-3
Preparing the Printer for Installation 1-4
Plugging in the Printer 1-5
Opening the Printer 1-6
Loading Media for Fanfold Printing 1-7
Printing the Hardware Configuration Test Label 1-9
What the Hardware Configuration Test Label Tells You 1-10
If a Hardware Configuration Test Label Does Not Print 1-10
Connecting the Printer to Your System 1-10
Connecting the 3440 to a PC 1-11
Connecting the Printer to a PC Serial Port 1-11
Connecting the Printer to a PC Parallel Port 1-12
Connecting the 3440 to a PC With a Modem 1-15
Connecting the 3440 to a Network 1-16
Connecting the 3440 to an AS400 1-18
Connecting the 3440 to a Mainframe 1-19
Cabling in Noisy Electrical Environments 1-19
Configuring the Serial Port for Communications 1-20
Verifying Printer Communications With Your System 1-22
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Operating the Printer
Learning How to Operate the Printer 2-3
Understanding the Front Panel 2-3
Using the Front Panel LEDs 2-4
Using the Front Panel LEDs for Troubleshooting 2-4
Using the Feed/Pause Button 2-5
Loading Media Into the Printer 2-6
Loading Roll Media for Straight-Through Printing 2-6
Loading Media for Self-Strip Printing 2-9
Loading Thermal Transfer Ribbon 2-12
Setting the Media Sensitivity Number 2-14
Setting the Media Sensitivity Number for Intermec Media and Ribbon 2-
15
Setting the Media Sensitivity Number for Other Media and Ribbon 2-16
Communicating With the Printer 2-19
Using the PrintSet Software 2-19
Using Third-Party Software 2-19
Using Intermec Printer Language (IPL) Commands 2-20
Downloading Printer Commands Using DOS 2-20
Using ASCII Control Characters or Hexadecimal Equivalents 2-21
Using Readable Protocol/Command Characters 2-21
Downloading Printer Commands Using a Command String 2-21
Switching Between Print Mode and Program Mode 2-22
Printing a Test Label 2-23
Using a Different Platform Than a PC 2-24
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Maintaining the Printer
Inspecting the Printer 3-3
Tools for Cleaning the Printer 3-3
Maintenance Schedule 3-4
Cleaning the Printhead 3-6
Cleaning the Printer Covers 3-7
Cleaning the Rollers and the Tear Bar 3-8
Cleaning the Media Guides and Media Path 3-10
Cleaning the Label Sensors 3-12
Troubleshooting
Troubleshooting Checklist 4-3
Printer Operation Problems 4-4
Print Quality Problems 4-6
Communications Problems 4-8
Preventing Data Loss 4-9
Error Handling 4-10
Syntax Errors 4-10
Parameter Errors 4-10
Image Overrun Errors 4-10
Invalid Numeric Character Errors 4-11
Insufficient Storage RAM Errors 4-11
Error Codes 4-11
Replacing an 86XX or 3400 Printer 4-14
Differences Between 86XX Printers and Emulation Mode 4-14
No BEL Status Response 4-14
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Prints Erroneous Labels 4-15
Limited User-Defined Protocol 4-15
Added Auto-Transmit 3 and SI Configuration Commands 4-16
Increased Storage Capacity 4-17
Features Not Implemented 4-17
Differences Between the 3400 Printer and the 3440 Printer 4-18
Printhead Size 4-18
Fonts 4-18
DPI Emulation Modes 4-19
Storage and Image Memory 4-19
TrueType Support 4-19
Increased Storage Capacity 4-19
Designing Labels and Using IPL Commands
Using Label Formats 5-3
Storing Label Formats 5-3
Designing and Creating a Label Format 5-4
Defining Label Design Fields 5-9
Bar Code Fields 5-10
Human-Readable Fields 5-10
User-Defined Fonts 5-13
Downloading User-Defined Fonts 5-14
Downloading Bitmap Fonts 5-14
Downloading Outline Fonts 5-15
Lines and Boxes 5-16
Graphics 5-18
Editing Label Formats and Working With Fields 5-19
Editing Existing Fields 5-21
Deleting Fields 5-22
Positioning Fields 5-23
Rotating Fields 5-24
Scaling Fields 5-25
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Magnifying Fonts and Character Fields 5-25
Magnifying Bar Code Fields 5-26
Designing Pages 5-27
Creating User-Defined Graphics 5-28
Creating One Bit Per Byte User-Defined Graphics 5-28
Creating Six Bits Per Byte User-Defined Graphics 5-32
Creating User-Defined Fonts 5-35
Creating One Bit Per Byte User-Defined Fonts 5-35
Creating Six Bits Per Byte User-Defined Fonts 5-36
Label Format Example 5-40
IPL Commands
Command Set Summary 6-3
Listing Printer Commands According to Function 6-10
Immediate Commands 6-10
Program Mode Commands 6-10
Print Mode Commands 6-14
Immediate Commands 6-17
Abort Print Job 6-17
Error Code, Request 6-17
Label and Gap Length, Transmit 6-18
Remaining Quantity and Batch Count, Transmit 6-18
Reset 6-18
Status Dump 6-19
Status Enquiry 6-19
Print Mode Commands 6-20
Advanced Mode, Select 6-21
Alphanumeric Field Separator 6-21
Batch Count, Set 6-22
Clear All Data 6-22
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Clear Data From Current Field 6-22
Command Terminator 1 6-23
Command Terminator 2 6-23
Configuration Parameters, Transmit 6-23
Cut 6-23
Data Shift –International Characters 6-24
Emulation Mode, Enter 6-24
Field, Select 6-25
Field Decrement, Set 6-25
Field Increment, Set 6-26
First Data Entry Field, Select 6-26
Font, Transmit 6-27
Form Feed 6-27
Format, Select 6-28
Format, Transmit 6-29
Increment and Decrement, Disable 6-29
Memory Usage, Transmit 6-30
Next Data Entry Field, Select 6-30
Numeric Field Separator 6-31
Options Selected, Transmit 6-31
Page, Select 6-32
Page, Transmit 6-32
Print 6-33
Printhead Parameters, Transmit 6-33
Program Mode, Enter 6-33
Program Number, Transmit 6-33
Quantity Count, Set 6-34
Start and Stop Codes (Code 39), Print 6-34
Test and Service Mode, Enter 6-34
User-Defined Characters, Transmit 6-35
User-Defined Tables, Transmit 6-35
Warm Boot 6-36

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Configuration Commands 6-37
86XX or Advanced Mode on Power-Up 6-38
Amount of Storage, Define 6-38
Audible Alarm, Enable or Disable 6-38
Auto-Transmit 1, Enable 6-39
Auto-Transmit 2, Enable 6-39
Auto-Transmit 3, Enable 6-40
Auto-Transmit 1, 2, and 3, Disable 6-40
Control Panel Access Permission, Set 6-40
Cutter, Enable or Disable 6-40
Dark Adjust, Set 6-41
End-of-Print Skip Distance, Set 6-41
IBM Language Translation, Enable or Disable 6-42
Intercharacter Delay, Set 6-42
Interlabel Ribbon Save, Enable or Disable 6-42
Label Rest Point, Adjust 6-43
Label Retract, Enable or Disable 6-43
Label Retract Distance, Set 6-44
Label Stock Type, Select 6-44
Label Width, Set 6-44
Maximum Label Length, Set 6-45
Media Sensitivity, Select 6-45
Message Delay, Set 6-46
Number of Image Bands, Set 6-46
Online or Offline on Power-Up 6-46
Postamble, Set 6-47
Preamble, Set 6-47
Print Speed, Set 6-47
Printer Language, Select 6-48
Printhead Pressure, Set 6-48
Printhead Test Parameters, Set 6-48
Ribbon Save Zones, Set 6-49
Self-Strip, Enable or Disable 6-49
Top of Form, Set 6-49

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Program Mode Commands 6-50
Bar Code, Select Type 6-51
Code 39 6-52
Code 93 6-52
Interleaved 2 of 5 6-52
Code 2 of 5 6-53
Codabar 6-53
Code 11 6-53
Code 128 6-54
UPC/EAN 6-54
HIBC Code 39 6-56
Code 16K 6-56
Code 49 6-57
POSTNET 6-57
PDF417 6-57
Code One 6-60
Maxicode 6-64
JIS-ITF 6-65
HIBC Code 128 6-66
Bar Code Field, Create or Edit 6-67
Bitmap Cell Height for Graphic or UDF, Define 6-67
Bitmap Cell Width for Graphic or UDF, Define 6-68
Bitmap User-Defined Font, Clear or Define 6-68
Border Around Human-Readable Text, Define 6-68
Box Field, Create or Edit 6-69
Character Bitmap Origin Offset, Define 6-69
Character Rotation or Bar Code Ratio, Define 6-70
Code 39 Prefix Character, Define 6-70
Command Tables, Load 6-71
Current Edit Session, Save 6-71
Data Source for Format in a Page, Define 6-72
Field, Delete 6-72
Field Data, Define Source 6-73
Field Direction, Define 6-73
Field Origin, Define 6-74
Font Character Width, Define 6-74
Font Type, Select 6-75