Intermec EasyCoder E4 Operating instructions

EasyCoder E4
Bar Code Label Printer
Installation & Operation
P/N 1-960418-05
Edition 2
November 2000

Intermec EasyCoder E4 – Installation & Operation Ed. 2 1
Preface
1. Introduction Introduction..........................................................................................5
Safety Requirements ...........................................................................6
Product Labeling.................................................................................6
2. Installation Unpacking............................................................................................7
Main Parts............................................................................................8
Connections .........................................................................................9
• Power................................................................................................9
• Computer..........................................................................................9
Controls and Indicators.....................................................................10
• Power LED.....................................................................................10
• Feed Button....................................................................................10
3. Operation Media Load – Tear-Off (Straight-through)......................................11
Media Load –Peel-Off (Self-strip)..................................................14
Media Load –External Supply.........................................................17
Ribbon Load......................................................................................18
Printing Test Labels...........................................................................21
Printing a Label.................................................................................23
•Intermec InterDriver......................................................................23
•Intermec LabelShop ......................................................................23
•EasyCoder E4 Direct Protocol ....................................................23
4. Printer Setup Setup Methods.................................................................................. 24
Communication Setup.......................................................................25
Print Location Setup..........................................................................28
Media Setup.......................................................................................30
Print Setup..........................................................................................31
Testfeed ..............................................................................................32
5. Troubleshooting Checklist.............................................................................................33
6. Maintenance Cleaning the Case..............................................................................34
Cleaning the Printhead......................................................................36
Cleaning the Platen Roller................................................................39
Replacing the Printhead....................................................................41
Adjusting Printhead Pressure ...........................................................43
EasyCoder E4
Installation & Operation
Edition 2, November 2000
Part No. 1-960418-05
Contents

Intermec EasyCoder E4 –Installation & Operation Ed. 22
Preface
Contents, cont.
Appendix 1 Technical Data.................................................................................. 44
Appendix 2 Media Specifications.........................................................................45
Media Roll Size .................................................................................45
Media..................................................................................................46
• Non-Adhesive Strip .......................................................................46
• Self-Adhesive Strip........................................................................47
• Self-Adhesive Labels.....................................................................48
• Tickets with Gap............................................................................49
• Tickets with Black Mark...............................................................50
Transfer Ribbons ...............................................................................51
• Ribbon Roll Size............................................................................51
New Supplies and Paper Type settings............................................52
Appendix 3 Interfaces............................................................................................54
Parallel Interface................................................................................54
Serial Interface...................................................................................55
Appendix 4 EasyCoder E4 Direct Protocol.........................................................56
Programming a Label .......................................................................57
Command List...................................................................................62
Appendix 5 Printer Setup with Bar Code Wand..................................................70
Information in this manual is subject to change without prior notice and does not represent a commitment
on the part of Intermec Printer AB.
© Copyright Intermec Printer AB, 2000. All rights reserved. Published in Sweden.
EasyCoder and LabelShop are registered trademarks of Intermec Technologies Corp. The word
Intermec, the Intermec logo, InterDriver, PrintSet, and Duratherm are trademarks of Intermec
Technologies Corp.
Centronics is a registered trademark of Genicom Corporation.
Kimdura is a registered trademark of Kimberly Clark.
Microsoft is a registered trademark of Microsoft Corporation.
Windows is a trademark of Microsoft Corporation.

Intermec EasyCoder E4 –Installation & Operation Ed. 2 3
Preface
FCC Notice (United States of America) WARNING
This equipment generates, uses, and can radiate radio frequency energy and if not installed and used in
accordance with the instructions manual, may cause interference to radio communications. It has been
tested and found to comply with the limits for a Class A computing device pursuant to Subpart J of Part
15 of FCC Rules, which are designed to provide reasonable protection against such interference when
operated in a commercial environment. Operation of this equipment in a residential area is likely to
cause interference in which case the user at his own expense will be required to take whatever measures
may be required to correct the interference.
DOC Notice (Canada) Canadian Dept. of Communication
REGULATIONS COMPLIANCE
(DOC-A)
This digital apparatus does not exceed the class A limits for radio noise emissions from a digital apparatus
as set out in the radio interference regulations of the Canadian Department of Communication.
Ministère des Communications du Canada
CONFORMITE DE REGLEMENTS
(DOC-A)
Le présent appareil numériquen’émet pas de bruits radio-électriques dépassant les limites applicables aux
appareils numériques de classe A prescrites dans le règlement sur brouillage radioélectrique édictépar le
Ministère des Communications du Canada.
EU Standard EN 55022 (The European Union) WARNING
This is a Class A ITE product. In a domestic environment this product may cause radio interference in
which case the user may be required to take adequate measures.

Intermec EasyCoder E4 –Installation & Operation Ed. 24
Preface
Declaration of Conformity
We,
Intermec Printer AB
Idrottsvägen 10
Box 123
S-431 22 Mölndal
Sweden
declare under our sole responsibility1that the product
EasyCoder E4
to which this declaration relates
is in conformity with the following standards
Electrical Safety: EN 60950
EMC Emissions: EN 50081-1:92
(EN 55022:94, class A, EN 61000-3-2:95)
EMC Susceptibility: EN 50082-1:92
(IEC 801-2:84, IEC 801-3:84, IEC 801-4:88)
following the provisions of Directives
89/336/EEC and 73/23/EEC
Mölndal 1999-10-17
...................................................................
Mats Gunnarsson
President
1 /. Intermec assumes no responsibility regarding the CE Directive if the
printer is handled, modified or installed in other manners than those described in
Intermec’s manuals.

Intermec EasyCoder E4 –Installation & Operation Ed. 2 5
5
Chapter 1
Introduction
The EasyCoder E4 printer is a combined thermal transfer and direct
thermal printer. It is simple to operate, and is designed to work with
any computing device capable of ASCII output.
The EasyCoder E4 can print labels, tickets, or tags in three ways:
•Tear-off (Straight-through), where the media must be torn
off manually against the tear bar. Self-adhesive labels will
remain attached to the liner (backing paper) and must be
removed by hand.
•Peel-Off (Self-strip), where each self-adhesive label is printed,
automaticallyremovedfromitsliner(backingpaper),andpresented
totheoperator. Eachsubsequentlabelis held until theLabelTaken
Sensor shows the previous label has been removed. The liner is
wound up on a hub inside the media compartment.
•Cut-off, where continuous stock is automatically cut into tickets
or tags by means of an optional paper cutter. The cutter can also
cut through the liner between labels.
The EasyCoder E4 printer is fitted with an 8 dots/mm (203.2 dots-
per-inch) printhead, which can use two printing technologies:
•Thermal transfer, printing by transferring ink from a special
transferribbonontovarioustypesof receivingfacematerials,such
as paper, polyethylene, or polyester.
•Direct transfer, printing directly onto heat-sensitive media.
The EasyCoder E4 is provided with its own version of the Intermec
Direct Protocol (see Appendix 4 and the Intermec Direct Protocol,
Programmer’s Guide.) It is also supported by a series a standard
application software packages from Intermec:
•Intermec InterDriver with ActiveX controls allows printing
from most programs that are run under various versions of
Microsoft Windows and NT.
•Intermec LabelShop is a label-formatting program available in a
number of versions and supports various versions of Microsoft
Windows and NT.
•Intermec PrintSet is a software for setting up EasyCoder printers
andprintingtestlabels.It runs undervariousversionsof Microsoft
Windows and NT.
You can connect the host computer to the EasyCoder E4 via the
serial RS-232 port or the parallel Centronics port. A PCMCIA
port is also provided so that you can fit an extra memory card
or a font card.

Intermec EasyCoder E4 –Installation & Operation Ed. 26
Chapter 1 Introduction
Safety
Requirements
Product Labeling
Intermec assumes no responsibility regarding the CE Directive if
the printer is handled, modified, or installed in any way other than
that described in Intermec’s manuals.
Caution
•Read this manual carefully before connecting the printer.
•Moving parts are exposed when the side door is open, so ensure
that the door is closed before you operate the printer.
•Do not put your fingers inside the print mechanism when
the power is on.
•Placetheprinteronanevensurfacewhichcansupportitsweightof
approximately 4.7 kg (10.3 pounds) plus supplies.
•Do not spray the printer with water. If using a hose to clean the
premises in an industrial environment, remove the printer or
protect it carefully from spray and moisture.
•Carefully read the warning text on the envelope before using
a cleaning card.
•Do not transport the printer without first removing any supplies.
The machine label is attached to the bottom of the printer and
contains information on type, model, and serial number as well as
AC voltage. It also contains various signs of approval.

Intermec EasyCoder E4 –Installation & Operation Ed. 2 7
7
Chapter 2
Before you install the printer, examine the package for possible
damage or missing parts:
•Open the box and lift the printer out.
•Check that the printer has not been visibly damaged during
transportation. Keep the packing materials in case you need to
move or reship the printer.
•The label at the bottom of the printer gives the voltage, the
part number, and the serial number. The part number indicates
build options.
•Check that any options you ordered are included.
•Check that all the accessories are included. As standard, the
box contains:
- Intermec EasyCoder E4 printer
- Power cord
- Quality check card
- Cleaning card
- Starter pack of labels
- Starter pack of thermal transfer ribbon
- Set of manuals
- Supporting software and product information on CD
- Parallel interface cable.
•Check that the power cord and the preset voltage are appropriate
for the local standard.
If the printer has been damaged in any way during transportation,
complain to the carrier immediately.
If the delivery is incorrect or any parts are missing, report it
immediately to the distributor.
Installation
Unpacking
European-type US/Canadian-type GB-type
230 VAC plug 115 VAC plug 230 VAC plug

Intermec EasyCoder E4 –Installation & Operation Ed. 28
Chapter 2 Installation
Main Parts
Transfer Ribbon
Rewind Hub
Transfer Ribbon
Supply Hub Media Supply Roll Post
Thermal Printhead
Tear Bar
Printhead Lift Lever
Label Taken Sensor
Guide Shafts
Liner Takeup Hub
The left side of the case is
notdesignedtobeopened
by the operator.
Front Cover Release
Side Cover Release
Bar Code Wand Socket
Cutter Interface

Intermec EasyCoder E4 –Installation & Operation Ed. 2 9
Chapter 2 Installation
Connections
PCMCIA card slot
RS-232 serial interface connector
AC receptacle
ON/OFF switch
1Place the printer on a level surface, near an AC outlet. You should
be able to easily access the printer to load media, to load ribbon,
and to remove the printout.
2Check that the printer is switched off.
3Connect the power cord to the receptacle on the rear plate and to
an electrical outlet (110-120 or 220-240 VAC.)
TheEasyCoderE4isfittedwitha36pinfemaleCentronicsconnector
for the parallel interface port and a DB-9pin female connector for
the RS-232 serial interface port.
•Centronics Parallel Interface: Use the parallel interface with
the Intermec InterDriver (for Windows) because it is faster
than the serial interface.
•RS-232 Serial Interface: Use the serial interface with the Direct
Protocolbecauseyoucanreceiveerrormessagesfromyourprinter.
This is not available using the parallel interface.
Switch off both the PC and the EasyCoder E4 before connecting
them together.
The EasyCoder E4 is also fitted with a Type 3 PCMCIA slot, which
can hold up to two Type 1 or Type 2 PCMCIA cards (5V.) These can
be Memory cards or Font cards and are optional.
Power
Computer
PCMCIA card ejection buttons
Centronics parallel interface connector

Intermec EasyCoder E4 –Installation & Operation Ed. 210
Chapter 2 Installation
Controls and
Indicators
Power LED
The EasyCoder E4 has one control (the Feed button) and one
indicator (the Power LED.) The Power LED is tri-colored and
indicates the status of the printer.
LED shows Meaning
No light: Power off
Green:
• Steady Power on
• Flashing Busy (executing or receiving data)
• Single Flash Bar code successfully read
Amber:
• Steady Bar code wand active (lasts max. 10 sec:s)
•Momentarily During power on
Red:
•Steady Bar code wand inactive
Error condition, for example...
- Printhead lifted
- Out of media
- Out of ribbon
- Media jam in cutter
•Single flash Bar code reading failed
Press Feed to dispense a blank label, if no label design has been
downloaded to the printer.
Press Feed to print a label after a label design has been downloaded
to the printer and the Feed button has been set up to work as a Print
button (see Chapter 3, “Operation/Printing a Label.)”You can also
use Feed to print a test label (see Chapter 3, “Operation/Printing
Test Labels.)”
Feed Button
Power LED
Feed button

Intermec EasyCoder E4 – Installation & Operation Ed. 2 11
Chapter 3
Operation
Media Load –
Tear-Off
(Straight-through)
12
Raise the printhead.
The same loading principles apply to thermal transfer receiving
media as well as direct thermal media. Linerless media requires an
EasyCoder E4 LinerLess printer.
To tear off the media after feeding or printing it, pull it downwards
against the tear bar.
Caution!
Before shipping the printer, always remove any roll from the
media supply roll post.
HINT!
To facilitate media and ribbon load, you can remove the side cover
by opening it halfway (45°) and lift the hinges out of their pockets
in the bottom moulding.
Open the side and front covers.
1
2

Intermec EasyCoder E4 –Installation & Operation Ed. 212
Chapter 3 Operation
5
Media Load –Tear-Off, cont.
43
6
Check that the media supply roll post is in the
correct position for the size of the media roll.
The post is easier to move if first rotated 1/4of
a turn. Push the new roll as far in as it will go
and adjust the edge guide.
Route the media between the guide rollers,
between the two parts of the ribbon/media
sensor, over the platen roller and out through
the feed-out slot.
Remove any empty cardboard core from the
post. It is not necessary to remove the edge
guide.
Push the media as far in as it will go and
adjust the edge guide ring according to the
width of the media.

Intermec EasyCoder E4 –Installation & Operation Ed. 2 13
Chapter 3 Operation
Media Load –Tear-Off, cont.
7 8
910
Lower the printhead.
Print out two blank copies by pressing Feed
twice. If loading media for the first time or
when switching to a new type or brand of
media, instead print a test label as described
at the end of this chapter. To tear off the media, pull it downwards
against the tear bar.
2 x Feed
Close the covers.
12

Intermec EasyCoder E4 –Installation & Operation Ed. 214
Chapter 3 Operation
Media Load –Peel-Off (Self-Strip)
Pull out the clip on the liner takeup hub and
remove all used liner.
Remove any empty cardboard core from the
post. It is not necessary to remove the edge
guide.
Open the side and front covers. Raise the printhead.
1
2
1
2
4
3
2
1

Intermec EasyCoder E4 –Installation & Operation Ed. 2 15
Chapter 3 Operation
Pull out approx. 40 cm (15 inches) of labels
and remove the labels from the liner. Lower the
printhead.
Media Load –Peel-Off, cont.
Check that the media supply roll post is in the
correct position for the size of the media roll.
The post is easier to move if first rotated 1/4of
a turn. Push the new roll as far in as it will go
and adjust the edge guide. This shows the correct label and liner paths.
40 cm (15 inches)
Push the media as far in as it will go and
adjust the edge guide ring according to the
width of the media.
56
7 8

Intermec EasyCoder E4 –Installation & Operation Ed. 216
Chapter 3 Operation
Route the liner over the tear bar, under the
platen roller, and under the lower guide shaft.
Close the covers.
Media Load –Peel-Off, cont.
Wind up the liner on to the takeup hub and
secure with the clip. Wind up the liner so that
the media becomes tight.
1
2
910
12
11
12
2 x Feed
Print out two blank copies by pressing Feed
twice. If loading media for the first time or
when switching to a new type or brand of
media, instead print a test label as described
at the end of this chapter.

Intermec EasyCoder E4 – Installation & Operation Ed. 2 17
Chapter 3 Operation
Media Load – External Supply
The printer can be supplied with media
externally via the slot in the rear panel.
When using an external supply, protect the
media from dust, sand, grit, and other hard
particles which may damage the printhead.
The EasyCoder E4 printer can use various types of external media
supply, for example boxes of fan-folded tickets or an external
media roll.
For smooth operation, ensure that the external media supply is lower
than the external intake of the printer.
1

Intermec EasyCoder E4 –Installation & Operation Ed. 218
Chapter 3 Operation
Ribbon Load
Open the side and front covers.
Raise the printhead and remove any used
ribbon and the empty core. Keep the empty
core for use with next ribbon load.
You do not need any thermal transfer ribbon when printing on
heat-sensitive materials. When you use the thermal transfer printing
method, it is important to match the type of transfer ribbon with the
receiving face material you are using.
Thermal transfer ‘ink’does not smear at normal room temperature.
In case of ribbon wrinkling problems, see Chapter 5, “Troubleshoot-
ing”for instructions.
2
1
2
Important!
Intermec thermal transfer ribbons are engineered specifically for
the EasyCoder E4 printhead.
1
1 2

Intermec EasyCoder E4 –Installation & Operation Ed. 2 19
Chapter 3 Operation
Ribbon Load, cont.
Unpack a roll of original Intermec thermal
transfer ribbon.
Press the ribbon roll onto the ribbon supply
spool and route the ribbon under the printhead
with the ink-coated side facing down. Pull out
approx. 20 cm (8 inches) of ribbon and lower
the printhead.
3 4
5 6
20 cm (8 inches)
Both ribbon cores must rotate counterclock-
wise.
Press an empty core onto the ribbon rewind
hub (1.) Tape the transparent ribbon leader to
the core (2) and raise the printhead (3.)
1
2
3