Customer Support
Service and support for all InterTest products is available by calling the InterTest Customer Support
Group at (908) 496-8008. We also welcome comments, suggestions and technical inquiries by fax at
(908)
496-8004
or
email
to
[email protected]m.
Informati
on
about
our
war
ranty
polic
y
and
its
limitations follows in the next section.
Warranty Statement
IMPORTANT: The MZ-5™ HD-UV Inspection System is to be used for inspecting tank gun
tube, mortar tube, ship gun tube, turbine rotor bores, generator rotor bores, shaft, and
pipe inspections ONLY. Improper use of this product for objects for which it is not
intended or for environments for which it is not intended will void the warranty.
InterTest, Inc. guarantees the custom products manufactured by InterTest, Inc. to be free from defects in
materials and workmanship for a period of one (1) year, from the date of original purchase. Any and all
other products not manufactured by InterTest, Inc. will carry the OEM’s limited warranty, which will be
passed to the purchaser through and supported by InterTest, Inc. InterTest, Inc.’s obligation under this
limited warranty shall be confined to the repair or exchange of any part, or parts thereof, that prove
defective under normal use and service for which the product was intended and/or designed for.
This limited warranty covers conditions that upon our examination at our facility shall disclose to our
satisfaction to be defective.
This limited warranty is in lieu of all other warranties, express or implied, including the warranties of
merchantability and fitness for use and of all other obligations or liabilities on our part, and we neither
assume, nor authorize any other person to assume for us, any other liabilities in connection with the sale
of InterTest, Inc. equipment. This warranty shall not apply to any equipment that has been subject to
accident, negligence, alteration, abuse, unauthorized repair, improper storage, or other misuse.
This limited warranty applies only to the original purchaser and cannot be assigned or transferred to any
third party without express written consent from InterTest, Inc.
This limited warranty does not apply to consumable items, expendable items, or normal wear and tear,
nor does it apply to failure due to radiation, overheating and / or below freezing temperatures.
Additionally, InterTest, Inc. assumes no responsibility, either expressed or implied, regarding the improper
usage of this equipment or interpretation of test data derived from this product. InterTest, Inc.’s
responsibility and obligations, in all cases, are limited strictly to the repair and/or replacement costs
outlined above. All sales will be considered final and all orders are non-cancelable, non-returnable and
non-refundable.
The laws of the State of New Jersey shall govern this warranty.
NOTE: In the event that the equipment can not be returned to InterTest, Inc. for any reason, the
customer agrees to pay for all travel and living expenses incurred to have an InterTest, Inc.
Representative evaluate, assess or affect a warranty repair in the field.