© 2009 inthinc, inc. 4
Table of Contents
1. tiwiPRO™ Installation Overview....................................................5
2. Adhere tiwiPRO™...........................................................................5
2.1 Adhere tiwiPRO™ to Windshield .......................................................... 5
3. Route tiwiPRO™ Cable ..................................................................7
3.1 Route Cable from Lower Left Windshield ............................................ 7
3.2 Route Cable from Upper Left Windshield ............................................ 7
4. Plug tiwiPRO™ into Vehicle OBD-II Connector ................................. 7
4. Plug tiwiPRO™ into Vehicle OBD-II Connector ..........................7
5. Verify LEDs on tiwiPRO™ Are Working .......................................9
6. Orient tiwiPRO™........................................................................10+
7. Secure Cable .................................................................................. 10
8. Portal Overview ..............................................................................11
9. Verify Hardware Setup ...................................................................11
9.1 Orient and Activate tiwiPRO™ Device...............................................11
10. Log In to tiwiPRO™ Portal..........................................................11
11. Maintain Your Account Profile .....................................................11
11.1 Contact Information ............................................................................. 13
11.2 Notifications........................................................................................... 14
12. Explore the tiwiPRO™ Portal ..................................................... 15
12.1 Navigation Bar ....................................................................................... 15
12.2 Home page.............................................................................................. 15
12.2.1 Fleet and Regional Page................................................................15
12.2.2 Home Page for Team managers.................................................. 16
12.2.3 Driver Performance Page .............................................................18
12.2.4 All Trips........................................................................................... 19
12.3 Vehicle Performance Page ...................................................................20
12.4 Reports Page........................................................................................... 21
12.5 Notifications Page ................................................................................. 22
12.6 Live Fleet Page ....................................................................................... 23
12.7 Admin Page ............................................................................................ 24
13. Add Fleet Information to the System .......................................... 25
13.1 Add a Vehicle..........................................................................................25
13.2 Add a Device..........................................................................................26
13.3 Add a Group ..........................................................................................29
13.4 Add a User..............................................................................................31
14. Set Reporting Preferences ........................................................... 33
14.1 Set Speed and Sensitivity Preferences ................................................33
14.2 Create a Zone.........................................................................................34
14.3 Edit or Delete a Zone...........................................................................37
14.4 Add a Zone Alert...................................................................................38
14.5 Add a Red Flag Notification................................................................41
14.6 Add a Report..........................................................................................42
15. View Reports ............................................................................... 42
15.1 View Fleet or Group Scores ................................................................43
15.2 View Drivers, Vehicles, Idling, and Devices Reports ......................43
15.3 View Red Flags, Events, or Warnings Reports .................................44
15.4 Customize Reports, Red Flags, or Admin Pages Columns.............46
16. Maintain tiwiPRO™ System....................................................... 46
16.1 Delete a User, Vehicle, or Device .......................................................46
16.2 Edit a User ..............................................................................................47
16.3 Submit Speed-Limit Change Request .................................................48
Appendix A: OBD-II Connector Location By Make/Model.......... 50
Appendix B: Troubleshooting Guide .............................................. 52
Glossary.............................................................................................61
Limited Warranty............................................................................. 62
Privacy Policy................................................................................... 64
