Invacare Insignia Manual

Owner’s Operator and Maintenance Manual
DEALER: This manual MUST be given to
the user of the wheelchair.
USER: BEFORE using this wheelchair, read
this manual and save for future reference.
For more information regarding
Invacare products, parts, and services,
please visit www.invacare.com
Insignia™

Insignia™2Part No. 1163197
 WARNING
A QUALIFIED TECHNICIAN MUST PERFORM THE INITIAL SET UP OF THIS
WHEELCHAIR. ALSO, A QUALIFIED TECHNICIAN MUST PERFORM ALL
PROCEDURES SPECIFICALLY INDICATED IN THE MANUAL.
DO NOT USE THIS PRODUCT OR ANY AVAILABLE OPTIONAL EQUIPMENT
WITHOUT FIRST COMPLETELY READING AND UNDERSTANDING THESE
INSTRUCTIONS AND ANY ADDITIONAL INSTRUCTIONAL MATERIAL
SUCH AS OWNER’S MANUALS, SERVICE MANUALS* OR INSTRUCTION
SHEETS SUPPLIED WITH THIS PRODUCT OR OPTIONAL EQUIPMENT. IF
YOU ARE UNABLE TO UNDERSTAND THE WARNINGS, CAUTIONS OR
INSTRUCTIONS, CONTACT A HEALTHCARE PROFESSIONAL, DEALER OR
TECHNICAL PERSONNEL BEFORE ATTEMPTING TO USE THIS EQUIPMENT
- OTHERWISE, INJURY OR DAMAGE MAY OCCUR.
 ACCESSORIES WARNING
Invacare products are specifically designed and manufactured for use in conjunction with
invacare accessories. Accessories designed by other manufacturers have not been tested by
Invacare and are not recommended for use with invacare products.
*Service Manual Part Number 1164941 is available at www.invacare.com
NOTE:Updatedversionsofthismanualareavailableonwww.invacare.com.

TABLE OF CONTENTS
Part No. 1163197 3Insignia™
TABLE OF CONTENTS
SPECIAL NOTES ................................................................................................ 5
LABEL LOCATION ............................................................................................. 6
TYPICAL PRODUCT PARAMETERS .................................................................... 7
SECTION 1—GENERAL GUIDELINES ................................................................... 8
Stability - All Models..............................................................................................................................................................8
Weight Training/Weight Limitation ...................................................................................................................................8
Anti-Tippers.............................................................................................................................................................................8
Operating Information ..........................................................................................................................................................9
SECTION 2—SAFETY/HANDLING OF WHEELCHAIRS ......................................... 11
Safety/Handling of Wheelchairs ....................................................................................................................................... 11
Stability and Balance............................................................................................................................................................ 11
Coping With Everyday Obstacles.................................................................................................................................... 11
A Note to Wheelchair Assistants ................................................................................................................................... 12
Reaching, Leaning and Bending Forward........................................................................................................................ 12
Reaching, Leaning Backwards ........................................................................................................................................... 12
Tipping ................................................................................................................................................................................... 13
Stairways................................................................................................................................................................................ 14
Escalators .............................................................................................................................................................................. 15
Transferring To and From Other Seats......................................................................................................................... 15
Unfolding and Folding Wheelchair .................................................................................................................................. 15
SECTION 3—SAFETY INSPECTION/TROUBLESHOOTING .................................... 17
Safety Inspection Checklist ............................................................................................................................................... 17
Troubleshooting .................................................................................................................................................................. 18
Maintenance.......................................................................................................................................................................... 19
SECTION 4—FRONT RIGGINGS ........................................................................ 20
Installing/Removing Front Riggings Assembly ............................................................................................................... 20
Adjusting Footplate Height ............................................................................................................................................... 21
Raising/Lowering Elevating Legrest Assembly............................................................................................................... 21
Replacing Heel Loop........................................................................................................................................................... 22
SECTION 5—ARMS .......................................................................................... 23
Removing/Installing the Armrest ..................................................................................................................................... 23
Adjusting Armrest Height ................................................................................................................................................. 23
Using Flip Back Armrest .................................................................................................................................................... 24
Removing/Installing the Flip Back Arm........................................................................................................................... 24
Replacing Clothing Guards................................................................................................................................................ 25
Changing from Full Length Armrest to Desk Length Armrest and Vice Versa.................................................... 26

TABLE OF CONTENTS
Insignia™4Part No. 1163197
TABLE OF CONTENTS
SECTION 6—SEAT AND BACK ......................................................................... 27
Removing/Installing the Seat Upholstery ....................................................................................................................... 27
Removing/Installing the Seat Cushion............................................................................................................................. 27
Removing/Installing the Back Upholstery ...................................................................................................................... 28
Adjusting Back Height, Back Angle or Seat Depth...................................................................................................... 29
Adjusting Seat Width.......................................................................................................................................................... 29
SECTION 7—REAR WHEELS ............................................................................. 30
Removing/Installing Rear Wheels .................................................................................................................................... 30
Adjusting Quick-Release Axle.......................................................................................................................................... 31
Replacing Rear Wheel Handrim ...................................................................................................................................... 32
Replacing/Repairing Rear Wheel Tire ............................................................................................................................ 32
SECTION 8—FRONT CASTERS ......................................................................... 33
Removing/Installing Front Casters................................................................................................................................... 33
Removing/Installing the Caster/Fork/Headtube Assembly ........................................................................................ 33
Replacing/Repairing Front Caster Tire/Tube................................................................................................................ 35
Adjusting Front Caster Mounting.................................................................................................................................... 35
SECTION 9—WHEEL LOCKS .............................................................................. 36
Using Patient Operated Wheel Locks............................................................................................................................ 36
SECTION 10—ANTI-TIPPERS ........................................................................... 38
Installing/Adjusting Anti-tippers ....................................................................................................................................... 38
Changing Orientation of Anti-Tip Wheels.................................................................................................................... 39
SECTION 11—OPTIONS ................................................................................... 41
Installing/Removing the I.V. Holder................................................................................................................................. 41
Adjusting the Height of the I.V. Holder ......................................................................................................................... 41
Installing/Removing the O2 Holder................................................................................................................................. 42
Using the O2 Holder.......................................................................................................................................................... 44
Cleaning the O2 Holder.................................................................................................................................................... 44
Installing/Removing the IV/O2 Holder ........................................................................................................................... 45
Using the IV/O2 Holder..................................................................................................................................................... 46
Adjusting the Height of the IV Pole ................................................................................................................................ 47
Cleaning the IV/O2 Holder............................................................................................................................................... 47
Installing Crutch and Cane Carrier................................................................................................................................. 48
Installing/Removing the Seat Positioning Strap............................................................................................................. 48
LIMITED WARRANTY ..................................................................................... 51

SPECIAL NOTES
Part No. 1163197 5Insignia™
SPECIAL NOTES
Signalwordsareusedinthismanualandapplytohazardsorunsafepracticeswhichcouldresultinpersonalinjuryor
propertydamage.Refertothefollowingtablefordefinitionsofthesignalwords.
NOTICE
THE INFORMATION CONTAINED IN THIS DOCUMENT IS SUBJECT TO CHANGE
WITHOUT NOTICE.
WHEELCHAIR USER
As a manufacturer of wheelchairs, Invacare endeavors to supply a wide variety of wheelchairs to
meet many needs of the end user. However, final selection of the type of wheelchair to be used
by an individual rests solely with the user and his/her healthcare professional capable of making
such a selection.
WHEELCHAIR TIE-DOWN RESTRAINTS AND SEAT POSITIONING STRAPS
Wheelchair users should NOT be transported in vehicles of any kind while in wheelchairs. As of
this date, the Department of Transportation has not approved any tie-down systems for
transportation of a user while in a wheelchair, in a moving vehicle of any type.
It is Invacare’s position that users of wheelchairs should be transferred into appropriate seating
in vehicles for transportation and use be made of the restraints made available by the auto
industry. Invacare cannot and does not recommend any wheelchair transportation systems.
SEAT POSITIONING STRAP
ALWAYS wear your seat positioning strap. Inasmuch as the seat positioning strap is an option on
this wheelchair (you may order with or without the seat positioning strap), Invacare strongly
recommends ordering the seat positioning strap as an additional safeguard for the wheelchair
user. The seat positioning strap is a positioning belt only. It is not designed for use as a safety
device withstanding high stress loads such as auto or aircraft safety belts. If signs of wear appear,
belt MUST be replaced IMMEDIATELY.
With regards to seat/chest positioning straps - it is the obligation of the DME dealer, therapists
and other healthcare professionals to determine if a seat/chest positioning strap is required to
ensure the safe operation of this equipment by the user. Serious injury can occur in the event of
a fall from a wheelchair.
SIGNAL WORD MEANING
DANGER Danger indicates an imminently hazardous situation which, if not avoided, will result in death or serious
injury.
WARNING Warning indicates a potentially hazardous situation which, if not avoided, could result in death or serious
injury.
CAUTION Caution indicates a potentially hazardous situation which, if not avoided, may result in property damage,
minor injury or both.

LABEL LOCATION
Insignia™6Part No. 1163197
LABEL LOCATION
Refer to Owner's Manual
for proper anti-tipper
setting.
1085379
WARNING
WARNING
DO NOT OPERATE WITHOUT
THE ANTI-TIP TUBES
INSTALLED.
REV. 5/98 P/N 60106X144
Detent balls should extend beyond the diameter of the
axle bushing for a positive lock. Keep detent balls
clean.
WARNING P/N 1026960 Rev D
Serial Number Label is located on the
cross brace on the left side of the chair

TYPICAL PRODUCT PARAMETERS
Part No. 1163197 7Insignia™
TYPICAL PRODUCT PARAMETERS
NOTE:Theseat‐to‐floorheightsarebasedonurethanetires.Ifwheelchairisequippedwithpneumaticflatfreeadd1/2inchtothe
measurementslistedabove.Theseheightscanvary+/‐1/4inchduetotirewearandmanufacturingtolerances.
INSIGNIA
IN66AHANFR IN86AHANFR IN86AHANFRFF IN88AHANFR IN88AHANFRFF IN08AHANFR IN08AHANFRFF
Overall Width 23 inches 25 inches 25 inches 25 inches 25 inches 27 inches 27 inches
Overall Depth Without Riggings 32 inches; With Riggings 45.5 inches
Seat Width 16 inches 18 inches 18 inches 18 inches 18 inches 20 inches 20 inches
Seat Depth 16 inches 16 inches 16 inches 18 inches 18 inches 18 inches 18 inches
Seat To Floor 16.5, 17.5, 18.5 or 19.5 inches
Back Style Adjustable Height
Adjustable angles - 85° to 110° in 5° increments
Back Height 15 to 19 inches in 1 inch increments
Arm Styles Flip back removable, adjustable height, space saver
Front
Riggings
Swingaway footrests and elevating legrests
Rear Axle Quick-release
Rear Wheels 22 or 24 inch Low profile urethane
24 inch pneumatic-flat free insert
Handrims Brushed aluminum
Wheel Locks Push-to-lock
Caster Size 6 or 8 inch Urethane
Upholstery Black nylon
Weight 37.85 lbs
(17.17 Kg)
37.96 lbs
(17.22 Kg)
41.16 lbs
(18.67 Kg)
38.80 lbs
(17.60 kg)
41.45 lbs
(18.80 Kg)
38.87 lbs
(17.63 Kg)
42.66 lbs
(19.35 Kg)
Shipping
Weight
(approx.)
46.01 lbs
(20.87 Kg)
46.63 lbs
(21.15 Kg)
49.58 lbs
(22.49 Kg)
47.00 lbs
(21.32 Kg)
50.16 lbs
(22.75 Kg)
47.55 lbs
(21.57 Kg)
50.75 lbs
(23.02 Kg)
Weight Limit 250 lbs (113.4 kg)

SECTION 1—GENERAL GUIDELINES
Insignia™8Part No. 1163197
SECTION 1—GENERAL GUIDELINES
 WARNING
SECTION 1 - GENERAL GUIDELINES contains important information for the safe operation
and use of this product.
Stability - All Models
Theseatdepth,backheight/angle,seatangle,size/positionofthefrontcasters,size/positionoftherear
wheels,anti‐tippermodel,aswellastheuserconditiondirectlyrelatetothestabilityofthewheelchair.
Anychangetooneoranycombinationofthetenmaycausethewheelchairtodecreaseinstability.
Theseadjustmentsmustbeperformedbyaqualifiedtechnician.
NOTE:Thevariousseat‐to‐floorheightsrequirespecificsettingsdependingonrearwheelsize,rearwheelposition,frontcaster
size/positionanddesiredseat‐to‐floorangle.Theseadjustmentsmustbeperformedbyaqualifiedtechnician.
Weight Training/Weight Limitation
Invacaredoesnotrecommendtheuseofitswheelchairsasaweighttrainingapparatus.Invacare
wheelchairshavenotbeendesignedortestedasaseatforanykindofweighttraining.Ifoccupantuses
saidwheelchairasaweighttrainingapparatus,Invacareshallnotbeliableforbodilyinjuryordamage
tothewheelchairandthewarrantyisvoid.
TheInsigniawheelchairhasaweightlimitationof250lbs(113.4kg).
Anti-Tippers
Anti‐tippersarespecifictothedifferentseat‐to‐flooranglesand/orseat‐to‐floorheights.Refertothe
chartsinInstalling/AdjustingAnti‐tippersonpage 38forcorrectusageandadjustment.Ifthese
requirementscannotbeachieved,DONOTusethewheelchair.Contactaqualifiedtechnician.If
changingtheseat‐to‐floorheightwithorwithoutachangetoseat‐to‐floorangle,thecorrectanti‐tippers
mustbeusedtomaintaina1½to2‐inchgroundclearance.
NOTE:Whenchangestotheleft
handcolumnoccur,followacross
thechartandrefertotheX
proceduretomaintaintheproper
stability,safetyandhandlingof
thewheelchair.
BACK HEIGHT
SEAT DEPTH
BACK ANGLE
SEATING SYSTEM
TILT ANGLE
CASTER SIZE
CASTER POSITION
WHEEL SIZE
WHEEL POSITION
USER CONDITION
WHEEL LOCKS
ANTI-TIPPERS
BACK HEIGHT • XXXXXXXXN/AN/AN/A
SEAT DEPTH X • XXN/AXXXXN/AN/AN/A
BACK ANGLE XX • XXXXXXN/AN/AN/A
SEATING SYSTEM XXX • XXXXXXN/AN/A
TILT ANGLE N/A N/A X N/A • N/A N/A N/A N/A N/A N/A N/A
CASTER SIZE X N/A X N/A N/A • X X X N/A X X
CASTER POSITION X N/A X N/A N/A X • X X N/A X X
WHEEL SIZE X N/A X N/A N/A X X • X N/A X X
WHEEL POSITION X N/A X N/A N/A X X X • N/A X X
USER CONDITION XXXXXXXXX •N/AN/A
SEAT HEIGHT XN/AXXXXXXXN/AXX

SECTION 1—GENERAL GUIDELINES
Part No. 1163197 9Insignia™
Seat‐to‐floorangleof0°or3°:Ifsoequipped,anti‐tippersmustbeattachedatalltimes.Inasmuchasthe
anti‐tippersareanoptionfor0°or3°onthiswheelchair,Invacarestronglyrecommendsusingthe
anti‐tippersasasafeguardforthewheelchairuser.
Seat‐to‐floorangleof6°:Ifchangingtheseat‐to‐floorangleto6°,anti‐tippersmustbeinstalled.
ALWAYSuseanti‐tippers.Whenoutdoorsonwet,softgroundorongravelsurfaces,antitippersmay
notprovidethesamelevelofprotectionagainsttipover.ExtracautionMUSTbeobservedwhen
traversingsuchsurfaces.
Operating Information
Unlessotherwisenoted,allserviceandadjustmentshouldbeperformedwhilethewheelchairis
unoccupied.
Todetermineandestablishyourparticularsafetylimits,practicebending,reachingandtransferring
activitiesinseveralcombinationsinthepresenceofaqualifiedhealthcareprofessionalbefore
attemptingactiveuseofthewheelchair.
Whencleaningrearcaneorhandgripareasuseonlyacleantowellightlydampenedwithcoolwater.
Verifythatgripsaredrypriortouse.Useofsoaporammoniabasedcleaningsolutionswillresultinthe
handgripsslidingoffthecaneassembly.Failuretoobservethiswarningmayresultininjurytotheuser
orbystanders.
Ifthewheelchairisexposedtoextremetemperature(above100°Forbelow32°F),highhumidityand/or
becomeswet,priortouse,ensurethatthehandgripsDONOTtwistonthehandle.Otherwise,damage
orinjurymayoccur.
DONOTsitortransferintothewheelchairunlessitisfullyopenandtheseatframerailsarefullyseated
intothesideframeH‐blocks.
Avoidstoringorusingthewheelchairnearopenflameorcombustibleproducts.Seriousinjuryor
damagetopropertymayresult.
DONOTtraverse,climborgodownrampsorslopesgreaterthan9°.
DONOTattempttomoveupordownaninclinewithawater,iceoroilfilm.
DONOToperateonroads,streetsorhighways.
DONOTattempttorideovercurbsorobstacles.Doingsomaycauseyourwheelchairtotipoverand
causebodilyharmtoyouordamagetothewheelchair.
DONOTattempttoreachobjectsifyouhavetomoveforwardintheseat.
DONOTattempttoreachobjectsifyouhavetopickthemupfromthefloorbyreachingdownbetween
yourknees.
DONOTleanoverthetopofthebackupholsterytoreachobjectsbehindyou,asthismaycausethe
wheelchairtotipover.
DONOTshiftyourweightorsittingpositiontowarddirectionyouarereachingasthewheelchairmay
tipover.
DONOTattempttostopamovingwheelchairwithwheellocks.Wheellocksarenotbrakes.
DONOTtipthewheelchairwithoutassistance.
DONOTuseanescalatortomoveawheelchairbetweenfloors.Seriousbodilyinjurymayoccur.
Beforeattemptingtotransferinoroutofthewheelchair,everyprecautionshouldbetakentoreduce
thegapdistance.Turnbothcastersparalleltotheobjectyouaretransferringonto.Whentransferring
toandfromthewheelchair,ALWAYSengagebothwheellocks.

SECTION 1—GENERAL GUIDELINES
Insignia™10 Part No. 1163197
DONOTattempttoliftthewheelchairbyanyremovable(detachable)parts.Liftingbymeansofany
removable(detachable)partsofthewheelchairmayresultininjurytotheuserordamagetothe
wheelchair.
DONOTstandontheframeofthewheelchair.
DONOTusethefootplateasaplatform.Whengettinginoroutofthewheelchair,makesurethatthe
footplatesareintheupwardposition.
ALWAYSusethehandrimsforself‐propulsion.

SECTION 2—SAFETY/HANDLING OF WHEELCHAIRS
Part No. 1163197 11 Insignia™
SECTION 2—SAFETY/HANDLING OF WHEELCHAIRS
Safety/Handling of Wheelchairs
Safetyandhandlingofthewheelchairrequirethecloseattentionofthewheelchairuseraswellastheassistant.Thismanual
pointsoutthemostcommonproceduresandtechniquesinvolvedinthesafeoperationandmaintenanceofthewheelchair.
Itisimportanttopracticeandmasterthesesafetechniquesuntilyouarecomfortableinmaneuveringaroundthefrequently
encounteredarchitecturalbarriers.
Usethisinformationonlyasabasicguide.Thetechniquesthatarediscussedonthefollowingpageshavebeenused
successfullybymany.
Individualwheelchairusersoftendevelopskillstodealwithdailylivingactivitiesthatmaydifferfromthosedescribedin
thismanual.Invacarerecognizesandencourageseachindividualtotrywhatworksbestforhim/herinovercoming
architecturalobstaclesthattheymayencounter.However,allwarningsandcautionsgiveninthismanualMUSTbeheeded.
Techniquesinthismanualareastartingpointforthenewwheelchairuserandassistantwith“safety”asthemostimportant
considerationforall.
Stability and Balance
 WARNING
ALWAYS wear your seat positioning strap. Inasmuch as the seat positioning strap is an
option on this wheelchair (you may order with or without the seat positioning strap),
Invacare strongly recommends ordering the seat positioning strap as an additional safeguard
for the wheelchair user. The seat positioning strap is a positioning belt only. It is not designed
for use as a safety device withstanding high stress loads such as auto or aircraft safety belts. If
signs of wear appear, seat positioning strap MUST be replaced IMMEDIATELY.
Be aware that carrying heavy objects on your lap while occupying the wheelchair may adversely
affect the stability of the wheelchair, resulting in serious bodily injury to the user, damage to the
wheelchair and surrounding property.
This wheelchair has been designed to accommodate one individual. If more than one individual
occupies the wheelchair this may adversely affect the stability of the wheelchair, resulting in
serious bodily injury to the user and passenger and damage to the wheelchair and surrounding
property.
Toassurestabilityandproperoperationofyourwheelchair,youMUSTmaintainproperbalanceatalltimes.Your
wheelchairhasbeendesignedtoremainuprightandstableduringnormaldailyactivitiesaslongasyouDONOTmove
beyondthecenterofgravity.
Virtuallyallactivitieswhichinvolvemovementinthewheelchairhaveaneffectonthecenterofgravity.Invacare
recommendsusingseat/chestpositioningstrapsforadditionalsafetywhileinvolvedinactivitiesthatshiftyourweight.
DONOTleanforwardoutofthewheelchairanyfurtherthanthelengthofthearmrests.Makesurethecastersarepointing
intheforwardpositionwheneveryouleanforward.Thiscanbeachievedbyadvancingthewheelchairandthenreversing
itinastraightline.
Coping With Everyday Obstacles
Copingwiththeirritationofeverydayobstaclescanbealleviatedsomewhatbylearninghowtomanageyourwheelchair.
Keepinmindyourcenterofgravitytomaintainstabilityandbalance.

SECTION 2—SAFETY/HANDLING OF WHEELCHAIRS
Insignia™12 Part No. 1163197
A Note to Wheelchair Assistants
Whenassistancetothewheelchairuserisrequired,remembertousegoodbodymechanics.Keepyourbackstraightand
bendyourkneeswhenevertippingthewheelchairortraversingcurbs,orotherimpediments.
DONOTattempttoliftthewheelchairbyanyremovable(detachable)parts.Liftingbymeansofanyremovable(detachable)
partsofthewheelchairmayresultininjurytotheuserordamagetothewheelchair.
ALWAYScheckhandgripsforloosenessbeforeusingthewheelchair.Iflooseand/orworn,replaceIMMEDIATELY.
Also,beawareofdetachablepartssuchasarmrestsorlegrests.TheseMUSTNEVERbeusedtomovethewheelchairoras
liftingsupports,astheymaybeinadvertentlyreleased,resultinginpossibleinjurytotheuserand/orassistant(s).
Whenlearninganewassistancetechnique,haveanexperiencedassistanthelpyoubeforeattemptingitalone.
 WARNING
The seat depth, back height/angle, seat to floor angle, size/position of the front casters, size/position
of the rear wheels, anti-tipper model, as well as the user condition directly relate to the stability of
the wheelchair. Any change to one or any combination of the ten may cause the wheelchair to
decrease in stability. These adjustments MUST be performed by a qualified technician.
Manyactivitiesrequirethewheelchairownertoreach,bendandtransferinandoutofthewheelchair.Thesemovements
willcauseachangetothenormalbalance,thecenterofgravity,andtheweightdistributionofthewheelchair.Todetermine
andestablishyourparticularsafetylimits,practicebending,reachingandtransferringactivitiesinseveralcombinationsin
thepresenceofaqualifiedhealthcareprofessionalbeforeattemptingactiveuseofthewheelchair.
Properpositioningisessentialforyoursafety.Whenreaching,leaning,orbendingforward,itisimportanttousethefront
castersasatooltomaintainstabilityandbalance.
Reaching, Leaning and Bending
Forward
 WARNING
DO NOT attempt to reach objects if you have to
move forward in the seat or pick them up from
the floor by reaching down between your knees.
NOTE:Forthisprocedure,refertoFIGURE 2.1.
Positionthefrontcasterssothattheyareextendedasfar
forwardaspossibleandengagewheellocks. FIGURE 2.1 Reaching, Leaning and Bending Forward
Reaching, Leaning Backwards
 WARNING
DO NOT lean over the top of the back uphol-
stery to reach objects behind you, as this may
cause the wheelchair to tip over.
NOTE:Forthisprocedure,refertoFIGURE 2.2.
Positionwheelchairascloseaspossibletothedesired
object.Pointfrontcastersforwardtocreatethelongest
possiblewheelbase.Reachbackonlyasfarasyourarmwill
extendwithoutchangingyoursittingposition.
FIGURE 2.2 Reaching, Leaning Backwards

SECTION 2—SAFETY/HANDLING OF WHEELCHAIRS
Part No. 1163197 13 Insignia™
Tipping
 WARNING
DO NOT tip the wheelchair without assistance.
ALWAYS check hand grips for looseness before using the wheelchair. If loose and/or worn,
replace IMMEDIATELY.
Whentippingthewheelchair,anassistantshouldgraspthebackofthewheelchaironanon‐removable(non‐detachable)
part.Informthewheelchairoccupantbeforetippingthewheelchairandremindhim/hertoleanback.Besuretheoccupant’s
feetandhandsareclearofallwheelsand/orpinchpoints.
Aftermasteringthetechniquesoftippingthewheelchair,useoneofthefollowingmethodstotacklecurbs,shortstairs,etc.
Method 1 - Wheelchair With Step Tubes
NOTE:Forthisprocedure,refertoFIGURE 2.3.
Placefootonthesteptubeandbegintotiltthewheelchairtowardyou.Applyacontinuousdownwardmotionuntilthe
balancepointisachievedandthefrontcastersclearthecurb.Atthispoint,theassistantwillfeeladifferenceintheweight
distribution.
 WARNING
When lowering the front casters of the wheel-
chair, DO NOT let the wheelchair drop the
last few inches to the ground. This could result
in injury to the occupant and/or damage to the
wheelchair.
Rollthewheelchairforwardandslowlylowerthefrontof
thewheelchairinonecontinuousmovementontothe
sidewalk.Pushthewheelchairforwarduntiltherearwheels
rollupandoverthecurb. FIGURE 2.3 Method 1 - Wheelchair With Step Tubes
Method 2 - Wheelchair Without Step Tubes
NOTE:Forthisprocedure,refertoFIGURE 2.4.
Thismethodrequirestwoassistants.Thesecondassistantshouldbepositionedatthefrontofthewheelchairliftingupward
onanon‐removable(non‐detachable)partofthewheelchairframewhenliftingthewheelchairandstabilizingthe
wheelchairwhenthewheelchairisbeingloweredtotheground.
FIGURE 2.4 Method 2 - Wheelchair Without Step Tubes
Thefirstassistantshouldstandonthesidewalkandturnthewheelchairsothattherearwheelsareagainstthecurb.Turn
theanti‐tipperssotheanti‐tipwheelsarepointingup.Thewheelchairshouldbetiltedbacktothebalancepointand,inone
continuousupwardmovement,therearwheelsshouldbepulledupandoverthecurb.DONOTreturnthefrontcastersto
thegrounduntilthewheelchairhasbeenpulledbackwardfarenoughforthefrontcasterstocleartheedgeofthecurb.
Step Tube

SECTION 2—SAFETY/HANDLING OF WHEELCHAIRS
Insignia™14 Part No. 1163197
 WARNING
When lowering the front casters of the wheelchair, DO NOT let the wheelchair drop the last few
inches to the ground. This could result in injury to the occupant and/or damage to the
wheelchair.
Rollthewheelchairbackwardandslowlylowerthewheelchairinonecontinuousmovement.Turntheanti‐tipperssothe
anti‐tipwheelsarefacingdown.
Stairways
 WARNING
ALWAYS wear your seat positioning strap. Inasmuch as the seat positioning strap is an option on
this wheelchair (you may order with or without the seat positioning strap), Invacare strongly
recommends ordering the seat positioning strap as an additional safeguard for the wheelchair
user. The seat positioning strap is a positioning belt only. It is not designed for use as a safety
device withstanding high stress loads such as auto or aircraft safety belts. If signs of wear appear,
belt MUST be replaced IMMEDIATELY.
DO NOT attempt to lift a wheelchair by lifting on any removable (detachable) parts. Lifting by
means of any removable (detachable) parts of the wheelchair may result in injury to the user or
damage to the wheelchair.
ALWAYS check hand grips for looseness before using the wheelchair. If loose and/or worn,
replace IMMEDIATELY.
Extreme caution is advised when it is necessary to move an occupied wheelchair up or down the
stairs. Invacare recommends that, if possible, the user be removed from the wheelchair prior to
moving. Invacare recommends using two assistants and making thorough preparations. Make
sure to use only secure, non-detachable parts for hand-held supports.
NOTE:Forthisprocedure,refertoFIGURE 2.5onpage 14.
Followthisprocedureformovingthewheelchairbetweenfloorswhenanelevatorisnotavailable:
1. Ifnecessary,rotatetheanti‐tipperssothewheelsarefacingup.
2. Afterthewheelchairhasbeentiltedbacktothebalancepoint,oneassistant(intherear)backsthewheelchairupagainst
thefirststep,whilesecurelygraspinganon‐removable(non‐detachable)partofthewheelchairforleverage.
3. Thesecondassistant,withafirmholdona
non‐detachablepartoftheframework,liftsthe
wheelchairupandoverthestairandsteadiesthe
wheelchairasthefirstassistantplacesonefootonthe
nextstairandrepeatsSTEP1.
4. Thewheelchairshouldnotbelowereduntilthelast
stairhasbeennegotiatedandthewheelchairhasbeen
rolledawayfromthestairway.
5. Ifnecessary,rotatetheanti‐tipperssothewheelsare
facingdown.
FIGURE 2.5 Stairways

SECTION 2—SAFETY/HANDLING OF WHEELCHAIRS
Part No. 1163197 15 Insignia™
Escalators
 WARNING
DO NOT use an escalator to move a wheelchair between floors. Serious bodily injury may occur.
Transferring To and From Other Seats
 WARNING
Before attempting to transfer in or out of the wheelchair, every precaution should be taken to
reduce the gap distance. Turn both casters parallel to the object you are transferring onto. Also
be certain the wheel locks are engaged to help prevent the wheels from moving.
CAUTION
When transferring, position yourself as far back as possible in the seat. This will help prevent
damaged upholstery and the possibility of the wheelchair tipping forward.
NOTE:Forthisprocedure,refertoFIGURE 2.6.
NOTE:Thisactivitymaybeperformedindependentlyprovided
youhaveadequatemobilityandupperbodystrength.
Positionthewheelchairascloseaspossiblealongsidethe
seattowhichyouaretransferring,withthefrontcasters
pointingparalleltoit.Removeorflipupthearmrest.
Engagewheellocks.Swingawayorremovefrontrigging.
Shiftbodyweightintoseatwithtransfer.
Duringindependenttransfer,littleornoseatplatformwill
bebeneathyou.Useatransferboardifatallpossible. FIGURE 2.6 Transferring To and From Other Seats
Unfolding and Folding Wheelchair
 WARNING
ALWAYS keep hands and fingers clear of moving parts to avoid injury.
DO NOT place hand or fingers on the underside of seat frame rail when opening/closing the
wheelchair.
DO NOT sit or transfer into the wheelchair unless it is fully open and the seat frame rails are fully
seated into the side frame H-blocks.
NOTE:Forthisprocedure,refertoFIGURE 2.7andFIGURE 2.8
onpage 16.
Unfolding
1. Tiltthewheelchairtowardyou(raisingtheopposite
wheelandcasterofftheground/floor).
2. Placeyourhandonthetopoftheseatrailclosesttoyou
wheretheseatupholsteryisattached.
3. Pointyourfingersandthumbtotheinsideofthe
wheelchair. FIGURE 2.7 Unfolding and Folding Wheelchair
Press DOWN on Seat Rail

SECTION 2—SAFETY/HANDLING OF WHEELCHAIRS
Insignia™16 Part No. 1163197
4. Pressdownwardonthetopoftheseatrailuntilthewheelchairisfullyopenandtheseatrailsarefullyseatedinthe
H‐blocks.
5. Engagebothwheellocks,openthefootrest/legrestforclearanceandtransferintothewheelchair.RefertoTransferring
ToandFromOtherSeatsonpage 15.
Folding Hammock or Sling Seat Models
NOTE:Swingfootrest/legrestinlockedpositiontothefrontofthewheelchair.
1. Pivotfootplatesupwardtoverticalposition.
2. Withbothhands,graspthemiddleoftheseatupholsteryatthefrontandbackedgeandliftup.
3. Continuetoclosethewheelchairbygraspingthearmrestfurthestfromyouandpullingthearmresttowardsyou.
Folding Solid-Seat Models
1. Swingfootrest/legrestinlockedpositiontothefrontofthewheelchair.
2. Pivotfootplatesupwardtoverticalposition.
3. Frombehindthewheelchair,grasptherighthandedgeofthesolidseat.
4. Raisetheseattothehingedside.
5. Withbothhands,graspthemiddleofthefrontandbackedgesofthesolidfoldingseatandliftupuntilthewheelchair
beginstoclose.
6. Continuetoclosethewheelchairbygraspingthearmrestfurthestfromyouandpullingthearmresttowardsyou.
FIGURE 2.8 Folding Solid-Seat Models and Folding Hammock or Sling Seat Models
Folding Solid-Seat Models
Folding Hammock or Sling
Seat Models

SECTION 3—SAFETY INSPECTION/TROUBLESHOOTING
Part No. 1163197 17 Insignia™
SECTION 3—SAFETY INSPECTION/TROUBLESHOOTING
NOTE:Everysixmonthsorasnecessary,takeyourwheelchairtoaqualifiedtechnicianforathoroughinspectionandservicing.Regular
cleaningwillreveallooseorwornpartsandenhancethesmoothoperationofyourwheelchair.Tooperateproperlyandsafely,your
wheelchairMUSTbecaredforjustlikeanyothervehicle.Routinemaintenancewillextendthelifeandefficiencyofyourwheelchair.
Safety Inspection Checklist
Initialadjustmentsshouldbemadetosuityourpersonalbodystructureandpreference.Thereafterfollowthese
maintenanceprocedures:
Inspect/Adjust Initially
❑Ensurethatthewheelchairrollsstraight(noexcessivedragorpulltooneside).
❑Inspectforlooseormissinghardwareonframeandcrossbraces.
❑Inspectforbentframeorcrossbraces.
❑CheckthatthewheellocksDONOTinterferewithtireswhenrolling.
❑Checkthatthewheellockpivotpointsarefreeofwearandlooseness.
❑Checkthatthewheellocksareeasytoengage.
❑Ensurethatthewheellockspreventthewheelchairfrommovingwhenengaged.
❑Inspecttheseatandbackforripsandsagging.
❑Inspecttheseatandbackforlooseorbrokenhardware.
❑Inspectthebackcanehandgripsforwear/looseness/deterioration.
❑Inspectseatpositioningstrapforanysignsofwear.Ensurebucklelatches.Verifyhardwarethatattachesstraptoframe
issecureandundamaged.Replaceifnecessary.
❑Inspecttiresforflatspotsandwear.
CAUTION
As with any vehicle, check the wheels and tires periodically for cracks and wear. Replace if damaged.
❑Ifequipped,checkthatquick‐releaseaxleslockproperly.Lubricateifnecessary.
❑Checkthatthereisnoexcessivesidemovementorbindingintherearwheelswhenliftedandspun.
❑Inspectrearwheelsforcracked,bentorbrokenspokes.
❑Ensureallspokesareuniformlytight.
❑Inspecthandrimsforsignsofroughedgesorpeeling.
❑Inspectaxleassemblyforpropertensionbyspinningcaster.Castershouldcometoagradualstop.
❑Adjustfrontcasters/forksbearingsystemifwheelwobblesnoticeablyorbindstoastop.
❑Ensurewheelbearingsarecleanandfreeofmoisture.
❑Checkheadtubelocknutsfortightness.
❑Inspectcastersforcracksandwear.
❑Inspectfrontcastersforcracked,bentorbrokenspokes.
❑Cleanupholsteryandarmrests.
Inspect/Adjust Weekly
❑Ensurethatthewheellockspreventthewheelchairfrommovingwhenengaged.
❑Inspecttiresforflatspotsandwear.
❑Ifequipped,checkthatquick‐releaseaxleslockproperly.Lubricateifnecessary.
❑Inspectrearwheelsforcracked,bentorbrokenspokes.

SECTION 3—SAFETY INSPECTION/TROUBLESHOOTING
Insignia™18 Part No. 1163197
❑Ensureallspokesareuniformlytight.
❑Inspectaxleassemblyforpropertensionbyspinningcaster.Castershouldcometoagradualstop.
❑Inspectfrontcasterforcracked,bentorbrokenspokes.
Inspect/Adjust Monthly
❑Ensurethatthewheelchairrollsstraight(noexcessivedragorpulltooneside).
❑CheckthatthewheellocksDONOTinterferewithtireswhenrolling.
❑Checkthatthewheellockpivotpointsarefreeofwearandlooseness.
❑Inspectseatandbackforlooseorbrokenhardware.
❑Inspectseatpositioningstrapforanysignsofwear.Ensurebucklelatches.Verifyhardwarethatattachesstraptoframe
issecureandundamaged.Replaceifnecessary.
❑Inspectbackcanehandgripsforwear/looseness/deterioration.
❑Adjustfrontcasters/forksbearingsystemifwheelwobblesnoticeablyorbindstoastop.
❑Ensurewheelbearingsarecleanandfreeofmoisture.
❑Checkheadtubelocknutsfortightness.
Inspect/Adjust Periodically
❑Inspectframeandcrossbracesforlooseormissinghardware.
❑Inspectforbentframeorcrossbraces.
❑Checkthatwheellocksareeasytoengage.
❑Inspectseatandbacksforripsandsagging.
❑Checkthatthereisnoexcessivesidemovementorbindingintherearwheelswhenliftedandspun.
❑Inspecthandrimsforsignsofroughedgesorpeeling.
❑Adjustfrontcasters/forksbearingsystemifwheelwobblesnoticeablyorbindstoastop.
❑Inspectcastersforcracksandwear.
❑Ensurethatcastersarefreeofdebris.
❑Ensurewheelbearingsarecleanandfreeofmoisture.
❑Cleanupholsteryandarmrests.
❑Checkthatalllabelsarepresentandlegible.Replaceifnecessary.
Troubleshooting
Chair Veers
Right/Left
Chair 3
Wheels
Sluggish Turn or
Performance
Casters
Flutter
Squeaks and
Rattles
Looseness in
Chair
Solutions
XXX X
Check for loose nuts
and bolts.
XX X
Check caster headtube
angle.
XX
Check that rear
wheels are equally
spaced away from seat
frame.

SECTION 3—SAFETY INSPECTION/TROUBLESHOOTING
Part No. 1163197 19 Insignia™
Maintenance
Maintenance Safety Precautions
 WARNING
After any adjustments, repair or service and before use, make sure all attaching hardware is
tightened securely. Otherwise injury or damage may result.
CAUTION
DO NOT overtighten hardware attaching to the frame. This could cause damage to the frame
tubing.
Suggested Maintenance Procedures
1. BeforeusingyourInsigniawheelchair,makesureallnutsandboltsaretight.Checkallpartsfordamageorwearand
replace.Checkallpartsforproperadjustment.
2. Keepquick‐releaseaxlesfreeofdirtandlinttoensurepositivelockingandproperoperation.RefertoAdjusting
Quick‐ReleaseAxleonpage 31.
3. Oilquick‐releaseaxlesatleastonceamonth(3‐in‐1oil®orequivalent).
CAUTION
As with any vehicle, check the wheels and tires periodically for cracks and wear. Replace if damaged.
4. Therearwheels,castersandtiresshouldbecheckedperiodicallyforcracksandwear,andshouldbereplacedbya
qualifiedtechnicianifdamaged.
NOTE:Tirewearisexcessiveif:
•PneumaticFlatFreeTires‐thereismissingtreadorthetiresarebald.
•UrethaneTires‐therearecuts,surfacedefectsorthetiresarelooseontherims.
NOTE:Invacarerecommendsthattiresandcastersbereplacedeveryfiveyears.
5. Periodicallyadjustwheellocksincorrelationtotirewear.RefertoAdjustingPatient‐OperatedWheelLocksonpage 36.
6. Periodicallycheckhandrimstoensuretheyaresecuredtotherearwheels.Ifloose,havethemtightenedbyaqualified
technician.
7. Periodicallycheckcasterwheelbearingstomakesuretheyarecleanandfreefrommoisture.UseaTeflon®lubricantif
necessary.
 WARNING
When cleaning rear cane or hand grip areas use only a clean towel lightly dampened with cool
water. Verify that grips are dry prior to use. Use of soap or ammonia based cleaning solutions
will result in the hand grips sliding off the cane assembly. Failure to observe this warning may
result in injury to the user or bystanders.
8. Handgripsshouldbecheckedmonthlyforwear/looseness/deterioration.Cleanifdesired.Replaceifloosenessor
deteriorationisfound.
9. Checkupholsteryforsagging,ripsortears.
10. Replaceanylabelsthataremissing,worn,ortorn.RefertoLabelLocationonpage 6foralistingoflabelsandtheir
locations.

SECTION 4—FRONT RIGGINGS
Insignia™20 Part No. 1163197
SECTION 4—FRONT RIGGINGS
 WARNING
After any adjustments, repair or service and before use, make sure all attaching hardware is
tightened securely. Otherwise injury or damage may occur.
Installing/Removing Front Riggings Assembly
NOTE:Forthisprocedure,refertoFIGURE 4.1.
Installing
1. Turnthefrontriggingassemblytotheside(openfrontriggingisperpendiculartowheelchair).
2. Installthehingeplatesonthefrontriggingassemblyontothehingepinsonthewheelchairframe.
3. Pushthefrontriggingassemblytowardstheinsideofthewheelchairuntilitlocksintoplace.An“audible”clickwillbe
heardwhenlockedinplace.
NOTE:Thefootplatewillbeontheinsideofthewheelchairwhenlockedinplace.
Removing
1. Pushthefrontriggingreleaseleverinward.
2. Rotateswingawayfrontriggingassemblyoutward.
3. Lifttheswingawayfrontriggingassemblyoffthehingepins.
FIGURE 4.1 Installing/Removing Front Riggings Assembly
Front Rigging
Assembly
Hinge Plates/
Hinge Pins
DETAIL “A” DETAIL “B”
Rotate inward to use.
Rotate outward to remove
Front
Rigging
Release
Lever
Hinge Plates/
Hinge Pins