invotel AudioImage SX9200 User manual

Warranty
This product is warranted against defects for a period of Five (5) years from the date of original
invoice. We will repair/replace the product with no charge for parts or labor within this time. To
obtain warranty service the product needs to be returned freight prepaid by the customer with a
copy of original invoice. This warranty does not apply if in the sole opinion of Innovative
Telecommunication Technology the product has been tampered with or damaged by lightning
or any other acts of nature misuse neglect or unauthorized service.
EXCEPT AS SPECIFICALLY PROVIDED IN THIS AGREEMENT THERE ARE NO OTHER
WARRANTIES EXPRESSED OR OTHERWISE INCLUDING BUT NOT LIMITED TO ANY
IMPLIED WARRANTIES OR MERCHANTIBILITES OR FITNESS FOR A SPECIAL PURPOSE.
IN NO EVENT SHALL INNOVATIVE TELECOMMUNICATION TECHNOLOGY (INVOTEL) BE
LIABLE FOR LOSS OF PROFITS OR BENEFITS INDIRECT SPECIAL CONSEQUENTIAL
OR OTHERWISE ARRISING FROM ANY BREACH OF THIS WARRANTY OR OTHERWISE.
®
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User Manual
AudioImage ™ SX9200 Rev 01
Digital Audio System Player
• Insert the MX9000 “True Audio Card” into the slot as shown
(be sure to
insert the card all the way into the blue connector)
• Plug one end of the RCA audio cable into the 8 Ω Red RCA connector
of Player Plug the other end of the audio cable into your PBX phone
system RCA connector usually labeled as “MOH”.
(If you have regular Non-PBX telephones plug the other end into the Music-On-Hold
adapter “Audio In” RCA connector instead)
• Set the Volume to mid level by rotating the Volume control on the Player
clock wise as shown.
• Set the BANK switch to 1
• Plug the included AC adapter. (110V AC to 9V AC)
• Unplug the power connector wait 30 seconds then plug it back
in. make sure the connector is plugged in securely. Be sure to
observe the LED lights are dancing with volume up.
• Be sure MX9000 card is inserted all the way into it’s slot securely
2. No audio on hold • Check audio cord; try re-inserting it again adjust the volume on
player clockwise to hear it. Try testing player by SPEAKER set to
ON Be sure MX9000 card is inserted all the way in. Try BANK 1
3. Audio quality is poor • Verify that the audio cord is plugged in securely Make sure the
audio volume is not too loud adjust the volume control counter
clockwise to correct the problem.
• Set Volume to Medium. Adjust the TONE. Try the other RCA
jack.
4. Cannot hear the
monitor speaker
• Set SPEAKER to ON BANK 1 VOLUME max confirm you
can hear it. Be sure to re-adjust the VOLUME back to correct
level for on hold
1. Player not working or
stopped working
Problems Possible Cause / Solution
P4
110 V
BANK
2
8Ω 600/1200Ω
Volume
SX9200
Max
DIGITAL
FLASH MEMORY
Technology
MX9000 Card
OFF ON
9VAC
SPEAKER
TONE
RED LED
GREEN LED
TELEPHONE SYSTEM
MOH Port

ii
Audio playback starts automatically as soon as the power is connected the LED
lights dance ON to indicate the device is ON and is playing.
Advanced Features:
Tone control for supper BASS
Dual BANKs
Dual Outputs 8Ω 600Ω/ 1200Ω (new)
Built-in SPEAKER Transducer
Visual playback indicator with dancing multi-color LEDs
1000 mili Watt amplifier
Package Content:
SX9200 Digital Player Unit
Power Adapter 110v AC to 9V AC 100 ma
RCA to RCA audio cord 6 feet long
User’s Manual
MX9000 True Audio Card (optional)
MX9000 “True Audio Card”
The MX9000 card is a Flash card that has been pre-recorded with the audio prior to
your installation and it holds the audio all the time even if power is removed. When
the power is restored the play back automatically resumes from the MX9000 card.
Make sure the power is OFF prior to inserting this card into the slot.
If you need to re-install the MX9000 card or install another MX9000 card be sure to
remove the power by un plugging the 9V from the player then Install the new
MX9000 card
Unlike other Flash based cards that compress the audio, voice and audio signals are
recorded directly into solid state memory in the MX9000 card in their natural, un-
compressed form, providing superior quality voice and music reproduction MX9000
card has 100 -year retention time at zero power and can be re-recorded 100,000
times.
BANK Selection
If your MX9000 card was pre-recorded with another audio file in BANK 2 you may
flip the switch to BANK 2 for immediate play back of BANK 2
Examples are recordings for “Holidays” special events weekend special sales
promotions etc.
Adjusting Output VOLUME
Use the VOLUME control to adjust the output level. If the On Hold audio volume is
too low turn the VOLUME control clockwise; If it is too loud turn the VOLUME control
counter clockwise to desired level.
Adjusting Output TONE
You may use the TONE control to adjust the output frequency. This is a very
important function and it will make the audio sound much better on some phone
systems. Turning the TONE control clockwise amplifies the high frequencies while
turning it counterclockwise increases the low frequencies and provides supper
BASS.
Dual Output RCA 8Ω
ΩΩ
Ω & 200Ω
ΩΩ
Ω
There are 2 RCA output jacks on SX9200 the 8 Ω and 1200 Ω you can use either
output that works better for your phone system. The 8Ω RCA has an amplified 1000
mili-watt direct audio output the 1200Ω RCA provides automatic 600Ω/1200Ω
transformer isolated output.
SPEAKER
The SPEAKER switch allows you to hear the audio being played by the SX9200
built-in speaker transducer. Turn SPEAKER ON to hear the audio for your testing
confirmation purposes turn it OFF other times. Note: Do not adjust VOLUME too
loud to hear the speaker better this could make your On Hold audio very loud. Use
this switch to confirm that player is playing then set the VOLUME back to the
acceptable level required for your phone system.
Specifications
File Formats supports all sound file format such as Windows .wav MP3 WMA
etc.
Frequency response 20Hz to 20 KHz.
Sampling rate supports both 8-bit and 16-bit uncompressed PCM sampled at
8 11 12 16 22 24 32 44 & 48 KHz
Distortion less than 0.1% THD
Audio Quality supports better than CD Quality at 188 KB/s
Special effects: supports Windows Media Files and SRS WOW Effects
Memory Capacity (MX9000 card) 1 to 16 minutes
Maximum audio storage 8 minutes 40 seconds @ full 188 KB/s sample rate.
Memory Type (MX9000 card) Multi-level Flash 100 years retention time at no
power 100K re-recordable
Playback auto-repeat
Message loading card load direct via MX9000 card
Power supply 110VAC 60 Hz. To 9VAC 100ma
Audio output 1000 mili watts Mono RCA jack adjustable volume 2V p-p @ 8Ω
4V p-p @ 600Ω 8V p-p @1200Ω
Size 5.5” x 4” x 1.5” (L x W x H) MX9000 1.5” x 1.5” x 0.37” (L x W x H)
Color Black
Weight 0.5 pounds (0.80 pounds with power supply)
32
please note: use the royalty-free music titles to avoid annual licensing
payments to ASCAP and BMI for playing those titles on-hold