IP Wireless AN User manual

Installing and Using Your Broadband Wireless Modem
3G Modem Model AN User’s Guide

IPWIRELESS, INC.
3G Modem
User’s Guide
Model AN

IPWireless, Inc.
http://www.ipwireless.com/
All Modems and Materials are Property of IPWireless Inc. San Bruno, CA

Information in this document is subject to change without notice.
© 2000-2001 IPWireless, Inc. All rights reserved.
Reproduction in any manner whatsoever without the written permission of IPWireless Inc., is
strictly forbidden.
Trademarks used in this text: the IPWireless logo, icon, and Broadband Wireless Modem are
trademarks of IPWireless, Inc; Microsoft, Windows, and Windows NT are registered trademarks of
Microsoft Corporation.
Other trademarks and trade names may be used in this document to refer to either the entities
claiming the marks and names or their products. IPWireless, Inc., disclaims any proprietary
interest in trademarks and trade names other than its own.
March 2001 Part No. IPW-0029

Beta Trial – 3G Modem User’s Guidev
Before using your new modem, please follow and adhere to all warnings, safety,
and operating instructions on the modem and in this guide. The safety guidelines
in this chapter will help protect your modem from potential damage and ensure
your personal safety. Make sure to save this guide−it contains important
operating instructions and Beta Trial Contact Information.
RF Safety Information
To comply with FCC radio frequency exposure guidelines set forth in 47CFR1.1307 and
1.1310 a minimum separation distance of 20 cm (8 inches) is required between the Model AN
modem and all persons.
FCC Radio Frequency Interference Statement
This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable
protection against harmful interference when the modem is operated in a residential
environment. This equipment generates, uses, and can radiate radio frequency energy and, if
not installed and used in accordance with the instruction manual, may cause harmful
interference in which case the user will be required to correct the interference at his own
expense.
Electronic Emission Notice
This device complies with Part 15 of the FCC rules. Operation is subject to the following
condition:
Safety Instructions

vi Safety Instructions
1. This device may not cause harmful interference
When Using Your Modem
The following guidelines should be observed when using the modem:
4Air vents are included on the back, top, and bottom of your modem
for the purpose of providing air ventilation. Make sure these air
vents are clear of any obstructions.
4Do not expose the modem to:
§water or excessive moisture
§extreme hot or cold temperatures
§open flames
§direct sunlight for more than 15 minutes

Beta Trial – 3G Modem User’s Guidevii
4Do not allow objects to fall on, or liquids to spill on the modem.
4Connect the AC adapter only to designated power sources as
marked on the product.
4To reduce the risk of damage, remove the electrical cord from the
outlet by pulling the AC adapter rather than the cord.
4Make sure the electric cord is located so that it will not be subjected
to damage.
4To reduce the risk of electric shock, unplug the AC adapter from the
power source before attempting to clean the modem. Once
unplugged, use a soft cloth slightly moistened with water to clean
only the outside surface of the modem.
4Danger - Never alter the AC cord or plug. If the plug will not fit
into the outlet, have a proper outlet installed by a qualified
technician.
4Do not attempt to disassemble the modem; doing so will void the
warranty. The modem does not contain consumer serviceable
components. Service should be performed only by an IPW Wireless
Employee during the Beta Trial. Note that the Modems remain
Property of IPWireless of San Bruno, CA . www.ipwireless.com

Beta Trial – 3G Modem User’s Guide vii
Safety Instructions.......................................................... v
When Using Your Modem..................................................... v
Chapter 1. Getting Started............................................. 1
Introduction....................................................................... 1
Required Equipment ............................................................ 1
Package Contents ................................................................ 2
Key Areas on Your Modem................................................... 3
Installation Overview........................................................... 4
Technical Support ............................................................... 4
Chapter 2. Installation and Registration ..................... 5
To Connect the AC/DC Power Adapter .................................... 5
To Find the Best Radio Signal................................................ 6
To Install the Computer Interface Cable ................................... 7
To Install the Modem and Cradle ............................................ 7
CD Installation ................................................................... 9
IPWireless Registration .......................................................19
To Remove the Installed Software .........................................25
To Upgrade the Installed Software .........................................25
Chapter 3. Using the IPWireless PC Software ...........26
Appendix A. Tips and Troubleshooting ......................30
Care and Cleaning..............................................................30
Troubleshooting.................................................................30
Table of Contents

viii Table of Contents
Appendix B. Technical Specifications........................ 40

Beta Trial – 3G Modem User’s Guide 1
Congratulations on the being a part of the IPW Broadband Wireless Modem
Trial. Your modem is designed to give you the highest performance combined
with real ease of use; it’s easy to set up and easy to use. Your feedback during
this test is invaluable. IPW will set standards of documentation and follow-up
for you to follow during this important Engineering Trial.
Introduction
The Broadband Wireless Modem is a portable, wireless, cellular device that
provides high-speed access to the Internet and high-bandwidth web browsing.
Your new modem is designed with the latest third generation TD-CDMA (Time
Division-Code Division Multiple Access) cellular communication technology
commonly referred to as 3G technology. Coverage may be limited during trial.
To better understand how IPWireless (IPW) has harnessed the power of 3G
technology, consider the transfer data speeds used by conventional telephone-
based modems today. These modems transmit and receive data at as maximum
of 56000 bits per second (56Kbps). Your new modem accomplishes the same
task at an astonishing speed of 1 million bits per second (1Mbps) and operates
within the 2.5-2.7 frequency band.
In addition to speed and portability, the Broadband Wireless Modem is a plug-
and-play device that is USB (universal serial bus) compatible and doesn’t require
an outdoor antenna, telephone jack, or additional wiring of your home or office.
Regardless of the application, your new modem is an ideal solution for either
home or office use.
Required Equipment
Review the following list for items you’ll need to install and use your modem:
Getting Started
Chapter 1

2Chapter 1. Getting Started
4IBM-compatible computer with the following configuration:
§Operating System: Windows 98 or Windows 2000
§CD-ROM drive
§USB connector
§Internet browser software (included on the installation CD)
4Registration software (included on the installation CD)
4Phillips Head screwdriver
4120V AC power outlet
Package Contents
In addition to this Quick Guide, the following items are included in the package
with your modem:
4Computer Interface Cable
A USB computer interface cable is included with your modem. This cable
is used to connect the modem to your computer. If needed, refer to the
manual that came with your computer for location of the USB connector.
4AC/DC Power Adapter
The AC/DC power adapter provides power to the modem. The power
adapter plugs into a 120V AC power outlet while the cable plugs into the
power jack on the back of the modem. Do not use any other type of power
adapter other than the one provided with your modem.
4Cradle
The cradle provides support and enables proper air ventilation for the
modem. The cradle can be installed in either a desktop arrangement or
mounted on a wall using hardware appropriate for the installation surface.
To ensure the modem operates properly, always mount the modem in the
cradle using either the desktop or wall arrangement.
4Installation CD
The installation CD includes the IPWireless PC Software, Internet browser
software, Adobe Acrobat Reader, and a PDF version of this guide. If your
computer is already installed with a browser software or Adobe Acrobat
Reader, disable these options during the CD installation process.

Beta Trial – 3G Modem User’s Guide 3
Key Areas on Your Modem
The figure below identifies key areas on the Broadband Wireless Modem. Please
review the information before you begin the installation.
IPW
IPW
SIGNALPOWER
ONLINE
TRANSMIT
RECEIVE
FrontView
Back View
SideView
Cradle
Integrated
Antenna
USBand Power
InterfacePanel
Cradle
Integrated
Antenna
360°Rotation
StatusWindow
-SIGNAL(4amberLEDs):Indicatesqualityofreceived
signal.
-POWER(1red LED):Powerindicator.Powerison
when lit.
-ONLINE(1green LED):Connection statusindicator.
Modemisinconnected mode when lit.
-TRANSMIT(1amberLED):Transmitactivityindicator.
Modemistransmitting datawhen lit.
-RECEIVE(1amberLED):Receiveactivityindicator.
Modemisreceiving datawhen lit.
FrontBack
Cradle

4Chapter 1. Getting Started
Installation Overview
The figure below shows an example of the installation when installing the
modem in either the desktop arrangement or mounted on a wall or other type of
supporting structure.
Computer
Modem
USB Computer
InterfaceCable
To120VAC
PowerOutlet
SIGNALPOWER
ONLINE
TRANSMIT
RECEIVE
Technical Support
If you need assistance with installing or using your modem, contact IPW Support
in any of the following ways:
Telephone:[phone]
Email: [email protected]
Fax: [phone]
Mail: IPWireless
Customer Support
301 S. Elm Street
Greensboro, NC 27402

Beta Trial – 3G Modem User’s Guide 5
This chapter explains how to install and use your modem. You’ll find
instructions that explain how to:
4Connect the AC/DC power adapter.
4Place the modem in an area that provides the best radio signal.
4Connect the computer interface cable.
4Install the modem in either the desktop or wall arrangement using
the provided cradle and mounting hardware.
4Install the contents of the CD on your computer. As part of the
installation, you’ll also register your modem on the IPW web site.
The installation process will automatically select IPWireless as your
Internet service provider and also select the Bronze service plan.
4Use the IPW software and modem to connect to the Internet.
To Connect the AC/DC Power Adapter
1. Plug the AC/DC power adapter in the power jack on the back of the
modem as shown in the following figure.
Installation and Registration
Chapter 2

6Chapter 2. Installation and Registration
Back View
ofModem
ConnectorforAC/DC
PowerAdapter
ConnectorforUSB
ComputerInterfaceCable
Interface Panel
Note:When connecting your modem to a power source in the next step, you
may want to consider using a power surge protector. A power surge protector is
designed to protect electronic devices from electrical surges that may damage
your computer or modem. If you don’t have a power surge protector, contact
your local computer or electronics retailer for further details.
2. Plug the AC/DC power adapter into a 120V AC power outlet.
The modem will perform a short self-test and then begin searching for
network coverage.
3. Continue with the next section to determine where to place your
modem for the best radio signal.
To Find the Best Radio Signal
1. Adjust the position of the modem to achieve a strong radio signal. .
2. Observe the SIGNAL indicators on the front of the modem to help
you determine when the modem has located a strong radio signal.
The indicators will be lit when a radio signal is received. Refer to
the following figure.

Beta Trial – 3G Modem User’s Guide 7
SIGNALPOWER
ONLINE
TRANSMIT
RECEIVE
StatusWindow
Indicatesstrong signal.
Indicatesstrongestsignal.
The number of illuminated indicator lights indicate signal strength.
To Install the Computer Interface Cable
1. Connect the 20-pin connector on the interface cable in the USB
connector on the back of the modem. See the figure on page 6 for
location of the connector.
2. Connect the other end of the interface cable in the USB port on your
computer. If needed, refer to the manual that came with your
computer for location of the USB connector.
To Install the Modem and Cradle
1. Use the following steps to install the modem and cradle in a desktop
arrangement. If you plan to mount the modem and cradle on a wall,
skip this step and continue with step 2.
a. Place the cradle near the computer and then sit the modem in
the cradle. Refer to the following figure.

8Chapter 2. Installation and Registration
Front
View
Back
View
Cradle
b. Check that there is enough space (six inches minimum) around
the modem for proper air ventilation. Objects should not
obstruct the air vents on the back and top of the modem.
c. Continue with the instructions in the paragraph “CD
Installation”.
2. Complete the following steps to install the cradle and modem.
a. Mount the cradle on a wall or other type of supporting structure
using hardware that is appropriate for the mounting surface.
Refer to the following figure for location of the two mounting holes
on the front of the cradle.
b. Install the modem on the cradle by inserting the three clips on
the back of the modem in the clip receivers on the cradle.
Refer to the figure above for location of the clip receivers and the
following figure for location of three clips on the modem.