IP Wireless 1B User manual

IPWireless Broadband Modem User Guide 1
IPWireless Broadband Modem
1B User Guide
Version 1.0
June 29, 2001

IPWireless Broadband Modem User Guide 2
Information in this document and the products described are subject to change without notice.
© 2000-2001 IPWireless, Inc. All rights reserved.
Reproduction, alteration, or distribution in any manner whatsoever without the written permission of
IPWireless Inc., is strictly forbidden.
Trademarks used in this text: the IPWireless logo, icon, and IPWireless Broadband Modem are
trademarks of IPWireless, Inc.; Microsoft, Windows, and Windows NT are registered trademarks of
Microsoft Corporation.
Other trademarks and trade names may be used in this document to refer to either the entities claiming
the marks and names or their products. IPWireless, Inc., disclaims any proprietary interest in
trademarks and trade names other than its own.
December 2001 Part No. IPW-0029

IPWireless Broadband Modem User Guide 3
Table of Contents
Introduction........................................................................................................................................5
Technical Support.............................................................................................................................................5
Chapter 1 – Safety and Care Instructions.............................................................6
Safety Guidelines for Power Connection.........................................................................................................6
Safety Guidelines for the IPWireless Broadband Modem................................................................................6
Exposure to Radio Frequency Signals..............................................................................................................7
Care and Cleaning Guidelines..........................................................................................................................8
Chapter 2 - Getting Started.................................................................................................9
Required Equipment.........................................................................................................................................9
Package Contents..............................................................................................................................................9
Computer Interface Cable.................................................................................................................................9
AC Power Adapter ...........................................................................................................................................9
InstallationCD..................................................................................................................................................9
Other Informational Material...........................................................................................................................9
Key Areas on Your IPWireless Broadband Modem......................................................................................10
Chapter 3 – Installation and Registration...........................................................12
Support the IPWireless Broadband Modem Using the Built-in Stand...........................................................12
Connect the AC Power Adapter.....................................................................................................................13
Find the Best Radio Signal.............................................................................................................................13
Install the IPWireless PC Software................................................................................................................15
Cable Connection between the Modemand the Computer............................................................................19
USB Cable Connection...................................................................................................................................20
RS-232 Serial Cable Connection....................................................................................................................20
PerformRegistration.......................................................................................................................................22
Adobe Acrobat Reader Installation................................................................................................................24
Windows Operating System Patches..............................................................................................................24
Windows Internet Configuration Setting........................................................................................................24
Chapter 3 – Connect to the Internet.........................................................................26
Establishingthe Connection to the Internet....................................................................................................28

IPWireless Broadband Modem User Guide 4
Appendix A – Troubleshooting Tips.........................................................................30
Troubleshooting Tips......................................................................................................................................30
THE POWER BUTTON IS ON BUT THE DISPLAY DOES NOT ILLUMINATE...............................................30
NO SIGNAL RING INDICATORS ARE ILLUMINATED ON THE IPWIRELESS BROADBAND MODEM
DISPLAY.........................................................................................................................................................30
ONLY ONE ORTWO SIGNAL STRENGTH RINGS ARE ILLUMINATED.......................................................31
THE IPWIRELESS BROADBAND MODEM DISCONNECTS UNEXPECTEDLY ..........................................31
THE IPWIRELESS BROADBAND MODEM SPEED IS NOT FAST ENOUGH ...............................................31
REGISTRATION FAILS BECAUSE THE PC DOES NOT ACCEPT “COOKIES”............................................32
THE BROWSER DID NOT GO DIRECTLY TO THE REGISTRATION SCREEN..............................................32
THE CONNECT AND DISCONNECT BUTTONS ARE NOT HIGHLIGHTED ON THE STATUS MONITOR
SCREEN BUT A RADIO SIGNAL IS PRESENT ...............................................................................................32
ERROR MESSAGE “INVALID PASSWORD”................................................................................................32
ERROR MESSAGE “NO ANSWER”..............................................................................................................32
IPWIRELESS BROADBAND MODEM NOT RESPONDING.........................................................................32
Appendix B – Battery Information.............................................................................................................34
Internal Battery...............................................................................................................................................34
Battery Safety Guidelines...............................................................................................................................34
Appendix C – Frequently Asked Questions.......................................................35
Appendix D – [Technical Specifications]..............................................................38
Regulatory Information.........................................................................................................40
Technical Support.......................................................................................................................41

IPWireless Broadband Modem User Guide 5
Introduction
Congratulations on your selection of the IPWireless Broadband Modem. Your IPWireless
Broadband Modem is designed to give you exceptional performance combined with easy
installation and operation. Please read all safety and care instructions in Chapter 1
before installing your IPWireless Broadband Modem for the first time.
The IPWireless Broadband Modem is a portable, wireless, cellular device that provides
high-speed access to the Internet and offers high-bandwidth data downloads, uploads,
and web browsing when connected to networks authorized for use with the IPWireless
Broadband Modem.
The design of the IPWireless Broadband Modem is based on the standards of the latest
third generation cellular communication technology, commonly known as 3G technology.
The IPWireless Broadband Modem doesn’t require an outdoor antenna, telephone jack,
or additional home or office wiring. What's more, the IPWireless Broadband Modem
connects to the Internet through radio access -- you will never encounter dial-up busy
signals or need to install an extra line to access the Internet and use the telephone at the
same time.
The speed at which your IPWireless Broadband Modem will perform is dependent upon
the radio signal quality available and the IPWireless service level that you select.
Information on how to determine and boost the signal quality is located in Chapter 3. Of
course, your IPWireless Broadband Modem can only connect to systems authorized for
use with IPWireless equipment. Service is not available in all areas; consult your Internet
Service Provider (ISP) for details.
The IPWireless Broadband Modem is USB (Universal Serial Bus) compatible. USB is a
“plug and play” interface between a computer and an add-on device, such as a modem
or printer, eliminating the need to add an adapter card. The USB also provides a trickle
charge to the internal battery of the IPWireless Broadband Modem.
Technical Support
This User Guide provides you with step-by-step instructions on how to install and use
your IPWireless Broadband modem. However, if you need assistance, details of how to
contact IPWireless Technical Support are provided on the last page of the user guide.

IPWireless Broadband Modem User Guide 6
Chapter 1 – Safety and Care Instructions
Before using your IPWireless Broadband Modem for the first time, please read and
follow all warnings, safety, care, cleaning, and operating instructions on the IPWireless
Broadband Modem label and in this guide. These guidelines will help protect your
IPWireless Broadband Modem from potential damage and ensure your personal safety.
Safety Guidelines for Power Connection
Danger - Do not place or use the IPWireless Broadband Modem near any
body of water such as a bathtub. Accidental immersion can result in
electric shock.
Danger - Never alter the AC adapter or plug. If the plug will not fit into the
electrical outlet without force, contact a qualified electrician to install a
proper outlet.
Connect the AC adapter to 120V or 240V electrical outlets only.
To disconnect the unit from mains power, remove the AC adapter from the
wall socket.
To reduce the risk of damage, always remove each end of the power cable
bypulling the plug rather than the cable.
Do not allow anything to rest on the power cable.
Do not position the power cable in any area where people will step on it.
Do not use the IPWireless Broadband Modem if the power cable becomes
frayed or damaged in any way.
Do not overload the power outlet. Power overloads are often caused by too
many electrical devices connected by extension cords and can result in
electric shock or fire.
See Appendix B for important safety information about the internal battery.
Safety Guidelines for the IPWireless Broadband Modem
Do not attempt to disassemble the IPWireless Broadband Modem; doing so
may expose you to unsafe conditions. The IPWireless Broadband Modem
does not contain consumer serviceable components. Service should be
performed by the IPWireless Service Center only. Contact IPWireless
Customer Service to find the nearest IPWireless Service Center.
Position the IPWireless Broadband Modem so that it is protected from
falling objects.

IPWireless Broadband Modem User Guide 7
Do not allow liquids to spill on or into the IPWireless Broadband Modem.
Do not expose the IPWireless Broadband Modem to extreme hot (over 131°
F) or cold (under 14° F) temperatures.
Do not leave the IPWireless Broadband Modem in a motor vehicle parked in
direct sunlight for more than fifteen minutes.
Do not expose the IPWireless Broadband Modem to open flames.
Do not alter the antenna or substitute any other antenna. Doing so may be
unsafe.
Switch your IPWireless Broadband Modem off when near medical
equipment, fuel, chemicals, a potentially explosive atmosphere such as a
gasoline station, or when in an area in which blasting is in progress. Also,
switch it off when on an aircraft. Follow any other rules, regulations, or
posted notices that apply to the use of electronic or radio equipment.
Before using the IPWireless Broadband Modem near a pacemaker or
similar device, consult a physician or the device manufacturer for more
information. In any event, do not use the IPWireless Broadband Modem
within 6" (20 cm) of a pacemaker or similar device.
Do not use the IPWireless Broadband Modem when you need to pay
attention to other activities. For example, never use it while driving or
while supervising or operating machinery.
The IPWireless Broadband Modem, like any other wireless communications
device, cannot guarantee a connection in all circumstances. Do not rely on
it for matters where a connection is essential.
Exposure to Radio Frequency Signals
The following information includes important safety guidelines regarding
exposure to radio frequency (RF) signals and the use of electronic devices
as determined bythe Federal Communications Commission (FCC).
Before using your modem, please read the RF label that is attached to the
outside of the modem. This label identifies the minimum separation
distance between the modem antenna and the user or any other person
when the modem is in use. Do not use the modem when the antenna is
closer to anyone than the specified distance.
Your modem is a low power radio transmitter and receiver. When it is ON, it
receives and also sends out RF signals. The FCC has adopted RF exposure
guidelines with safety levels for wireless cellular devices. The FCC
guidelines are consistent with the safety standards previously set by the
U.S. and international standards bodies: American National Standards
Institute - ANSI C95.1 (1992); National Council on Radiation and
Measurements - NCRP Report 86 (1986); International Commission on Non-

IPWireless Broadband Modem User Guide 8
Ionizing Radiation Protection - ICNIRP (1996). If you use the modem in
accordance with these guidelines, the level of RF exposure will fall within
the FCC guidelines and the standards previously identified.
Care and Cleaning Guidelines
Use a soft, clean cloth slightly moistened with water and wipe the outside
surface of the IPWireless Broadband Modem only.
Do not use aerosol sprays, solvents, or abrasives when cleaning your
IPWireless Broadband Modem. These items may scratch the surface or
damage the interior components of the IPWireless Broadband Modem.
To avoid the risk of electric shock, always unplug the IPWireless
Broadband Modem from the AC power outlet before cleaning it.
Avoid dropping, shaking or striking the IPWireless Broadband Modem.
This may damage its components.

IPWireless Broadband Modem User Guide 9
Chapter 2 - Getting Started
Required Equipment
To install and use your IPWireless Broadband Modem, you will need an IBM-compatible
computer with the following configuration:
•Operating System: Windows 98, Windows 2000 or Windows ME
•CD-ROM drive
•USB port or RS-232 Serial port
•A minimum of 10 Mbytes of available disk space on your hard drive
Package Contents
In addition to this User Guide, the following items are included in the IPWireless
Broadband Modem package:
Computer Interface Cable
A USB computer interface cable is included with your IPWireless Broadband Modem.
Use this cable to connect the IPWireless Broadband Modem to your computer. If
needed, refer to your computer manual for the location of a USB port.
If your computer does not have a USB port, an optional RS-232 Serial cable can be
purchased separately from your local electronics store. The serial cable maximum data
rate is 230.4Kbps.
AC Power Adapter
The AC power adapter provides power to the IPWireless Broadband Modem. The power
adapter plugs into a 120V or 240V AC power outlet. The pin end of the power cable
plugs into the power jack located on the side of the IPWireless Broadband Modem. Do
not use any power adapter other than the one provided with your IPWireless Broadband
Modem.
Installation CD
The installation CD includes the IPWireless PC Software, a choice between two Internet
browsers, Adobe Acrobat Reader, and an Adobe PDF version of this guide.
Other Informational Material
Your IPWireless Broadband Modem packaging may contain additional informational
material pertaining to the use or care of the IPWireless Broadband Modem within your
service area. Please review all such information carefully before using the IPWireless
Broadband Modem.

IPWireless Broadband Modem User Guide 10
Key Areas on Your IPWireless Broadband Modem
Figure 1 below identifies key areas on the IPWireless Broadband Modem. Please review
this information before you begin the installation.
Figure 1
!Battery Indicator (6 Bars)
The six battery bars at the top of the IPWireless Broadband Modem display indicate the
charge level. When the battery is fully charged, all six bars will be fully illuminated. Each
bar represents a sixth of the charge available. The bar indicating the highest charge is
on the far right, and the bar indicating the lowest charge is on the far left. When the
battery capacity drops below 10%, the battery indicator will flash.
"Base Station Search Indicator (4 Spirals)
#
Antenna
Vertical
position
$Power
Button
%Signal Strength and
Transmit & Receive
Indicator (5 Rings)
!Battery Indicator
(6 Bars)
&Built-in
Stand
'
PC Interface Cable
Connection
(DC Power Jack
"Base Station Search
Indicator (4 Spirals)
)Connection
Status Indicator
(2 Ovals)

IPWireless Broadband Modem User Guide 11
When the modem is searching for a base station, the four outside spirals on the
outer center of the display will illuminate in a clockwise direction. Each spiral will
illuminate for one second on and three seconds off during the base station search
process.
%Signal Strength and Transmit and Receive Indicator (5 Rings)
The five rings on the inner center of the display indicate the radio signal strength.
When the center ring (or dot) is illuminated, you have the minimum signal strength
required to transmit and receive data. Each subsequent ring indicates increasing
signal strength. When all five rings are illuminated, you can transfer data at the
maximum speed of the IPWireless Broadband Modem, or at the service level you
select. The rings also show data transmit and receive activity. The rings will flicker
when data is transferring.
$Power Button
Press the power button for one second to turn the modem on. The inner oval of the
Connection Status indicator (IPW logo) will illuminate when the unit is ON. The
display will go into a power-saving dimmed mode after two minutes. The
Connection Status indicator flashes at a low rate to show that it is still on.
)Connection Status Indicator (2 Ovals)
The two oval rings with the IPW logo show the connection status. The inner oval will be
illuminated when a base station has been located. The outer oval will illuminate when
you are connected to the Internet.
(DC Power Jack
The pin end of the power cable plugs into the DC power jack located on the side of the
IPWireless Broadband Modem.
&Built-in Stand
The built-in stand on the back of the unit supports the IPWireless Broadband
Modem.
'PC Interface Cable Connection
The 20-pin connector on the USB or RS-232 cable plugs into the PC port on the side of
the modem.
#Antenna
Raise the antenna to its vertical position to connect the PC Interface Cable. When the
antenna is vertical, it receives signals equally in all directions. Place the antenna in the
vertical position (as shown in Figure 1) when the IPWireless Broadband Modem is in
use, and in the down position (adjacent to the body of the IPWireless Broadband
Modem) when not in use. Do not force the antenna beyond its vertical position.

IPWireless Broadband Modem User Guide 12
Chapter 3 – Installation and Registration
This chapter explains how to install the software, register your user information, and
operate your IPWireless Broadband Modem. The instructions explain how to:
Support the IPWireless Broadband Modem using the built-in stand.
Connect the AC Power Adapter
Find the Best Radio Signal
Install the IPWireless PC Software
Cable Connection between the Modem and the Computer
Perform Registration
Support the IPWireless Broadband Modem Using the Built-in Stand
On the lower back panel of the IPWireless Broadband Modem is a removable
battery cover, which incorporates a stand that supports the IPWireless Broadband
Modem. Complete the following steps to support the IPWireless Broadband Modem
using the built-in stand:
1. Insert your index finger into the slot at the top of the battery cover.
2. Gently pull the stand toward you until it locks in position. See Figure 2
below.
3. Set the IPWireless Broadband Modem on a flat surface, such as a desk or
windowsill, but avoid direct sunlight.
Figure 2

IPWireless Broadband Modem User Guide 13
Connect the AC Power Adapter
1. Plug the pin end of the power cable into the DC power jack located on the
side of the IPWireless Broadband Modem as shown in Figure 3 below.
Figure 3
Note:Before connecting your IPWireless Broadband Modem to a power source
in the next step, you may want to consider using a power surge protector. A
surge protector is designed to protect electronic devices from electrical surges
and lightning strikes that may damage your computer or modem. If you don’t
have a surge protector, contact your local computer or electronics retailer for
further details.
2. Plug the AC power adapter into a 120V or 240V AC power outlet.
3. To disconnect the unit from mains power, remove the mains adapter from
the wall socket.
Find the Best Radio Signal
1. Place the IPWireless Broadband Modem near your computer and press the
power button for one second to turn it on.
2. Your IPWireless Broadband Modem will perform a short self-test that will
last for approximately five seconds. The IPWireless Broadband Modem will
search for the best radio signal and then display the signal strength on the
inner center of the modem display.
3. When the self-test is complete, the power and battery indicators on the
display will illuminate. If these indicators flash on and off, there may be a
problem with the IPWireless Broadband Modem. Call IPWireless Technical
Support. Note: The display will dim after two minutes to conserve battery life
-- this is normal. A momentary press of the power button will restore the
brightness of the display.

IPWireless Broadband Modem User Guide 14
4. The IPWireless Broadband Modem will ‘search’ for a base station, in a
manner similar to a cellular phone. When the modem is searching, the four
outside spirals in the center of the display will illuminate in a clockwise
direction. Each spiral will illuminate for one second on and three seconds off
during the base station search process.
5. Observe the five signal indicators (rings) on the inner center of the
IPWireless Broadband Modem display to help you determine when the
IPWireless Broadband Modem has located a radio signal. Adjust the position
of the IPWireless Broadband Modem until the center ring is illuminated. This
is similar to moving an FM radio to receive the best sound quality. When the
center ring (or dot) is illuminated, you have the minimum signal strength
required to transmit and receive data. Each subsequent ring indicates
increasing signal strength. When all five rings are illuminated, you can
transfer data at the maximum speed of the IPWireless Broadband Modem,
or at the service level you selected. See Figure 4 below.
Figure 4
3. Continue to adjust the position of the IPWireless Broadband Modem to
achieve the strongest radio signal possible from your location. Tip: Placing
the IPWireless Broadband Modem near a window can boost the signal
strength.
4. If only one or two signal strength indicators illuminate, refer to the
troubleshooting section in Appendix A.
5. You are now ready to install the IPWireless PC Software. Note: Install the
IPWireless PC Software before connecting the Computer Interface Cable.
Center Ring (or dot)

IPWireless Broadband Modem User Guide 15
Install the IPWireless PC Software
The CD contains the applications listed below:
IPWireless PC Software
Adobe Acrobat Reader 5.0
Microsoft Internet Explorer 5
Netscape Navigator 4.75
Note: You are not entitled to receive any support, warranty, or documentation
associated with Netscape Navigator 4.75 from Netscape unless you have paid
for such support, warranty, or documentation. You may purchase such support
from Netscape by accessing the following web site: http://help.netscape.com
The IPWireless PC Software employs an InstallShield Wizard that will guide you through
the installation process. You will be asked to make selections on some of the installation
screens. This User Guide describes each screen briefly and depicts the actual screens
when you can make a choice of applications to install.
For example, if your computer is not already installed with Internet browser software, you
can choose from either Microsoft Internet Explorer 5 or Netscape Navigator 4.75 during
the installation.
Some of the documents included on the CD are in Adobe Acrobat PDF (Portable
Document Format). Viewing and printing these documents requires that you have Adobe
Acrobat Reader installed on your computer. Adobe Acrobat Reader will install
automatically during the CD Complete installation.
Once the software is installed, your computer will have the following entries listed in the
file location you selected on your hard drive.
Programs
IPWireless Software
IPWireless 3G Modem Dialler
IPWireless Driver Installation Help
IPWireless Help System
IPWireless Home Web page
IPWireless Registration Web page
IPWireless User Guide
Quick Start Guide
Please be sure that your computer meets the minimum requirements before you begin
the installation.

IPWireless Broadband Modem User Guide 16
1. Close all programs that may be running on your PC and then insert the CD
into the CD-ROM drive on your computer. The Windows operating system
should detect the CD and start the installation program. If the installation
program does not start automatically, open Windows Explorer or My
Computer and select your CD drive to view the contents of the CD. Double-
click the ‘Setup.exe’ program to begin the installation. The InstallShield
Wizard will now guide you through the installation screens described on the
following pages. Follow the on-screen prompts to complete the installation.
2. Welcome to the InstallShield Wizard for IPWireless PC Software - The
InstallShield Wizard will prompt you through each step of the installation
process. Click ‘Next’ on each screen to continue.
3. License Agreement - The use of the IPWireless Broadband Modem is
subject to acceptance of the License Agreement. Scroll through the display
window to read the entire agreement. The installation of the IPWireless PC
Software will proceed only if you accept the License Agreement. If you want
a printed version of the License Agreement, use the Print function on your
browser before you click the ‘Accept’ button. Click ‘Accept’ to continue.
4. Readme.txt – This screen details any recent changes or corrections, which
are not documented in the user guide.
5. Select the Internet Software to Install - If you do not have Internet
browser software installed on your computer, select either Microsoft Internet
Explorer 5 or Netscape Navigator 4.75 on the installation screen shown
below.
Note: When you choose to install either of the browser applications, you
will be prompted to restart your computer. After the restart, you will
need to start the IPWireless PC Software installation again; open
Windows Explorer or My Computer and select your CD drive to view
the contents of the CD. Double-click the ‘Setup.exe’ program to begin
the installation. This time this screen will not be displayed due to the
fact that the installation will detect an Internet Browser being present..

IPWireless Broadband Modem User Guide 17
Figure 5
6. Choose Destination Location - Unless you choose a different drive, files from
the CD will install in the following location on your hard drive: C:\Program
Files\IPWireless Inc.\IPWireless PC Software. Click on the ‘Browse’ button to
choose a different location on your hard drive.
7. Setup Type - The particular files that will install are based upon the Setup
Typethat you select. See Figure 6 below.
Complete – This is the default and recommended Setup Type and
includes the maximum level of software installation; PC software, help
files, documentation, and all other applications.
Custom – This is the middle level of software installation. It includes
everything you need to use the IPWireless Broadband Modem, but does
not include Adobe Acrobat Reader. Choose this Setup Type if you have
disk space limitations.
Compact – This is the minimum level of software installation necessary
to operate the IPWireless Broadband Modem. It does not include any
other applications suchas browsersoftware and help files. Choose this
Setup Type only if you have very limited disk space and are certain that
you do not need any other applications.

IPWireless Broadband Modem User Guide 18
Figure 6
9. Select a Program Folder - The IPWireless PC Software and the other items
you selected will install on your computer in the program folder you selected
previously. A shortcut icon labeled IPWireless 3G Modem Dialler also
installs on your desktop for quick access to the Internet. Note: If you
subsequently delete, move, or rename the original file, the shortcut will no
longer work.
10.Start Copying Files - The options that you selected during the installation
will display before any files are copied from the installation CD. To confirm
the information click ‘Next’.
11.Copying Files - All installation options have now been made and the
InstallShield Wizard will copy the necessary files to your computer.
12.Select Connector – Before proceeding further you need to select the type
of connector you will be using between the computer and the IPWireless
Broadband Modem. Select either USB or Serial and then press Next to
continue.

IPWireless Broadband Modem User Guide 19
13.Completing the Installation - The software has now been copied to your
PC. The installation will proceed with IPWireless Broadband Modem
detection, configuration, and user registration.
14.Copying the Modem Driver Files. The installation will now copy the
necessary modem driver files to your computer, so that your PC will detect
the IPWireless Broadband Modem when you install the computer interface
cable. A number of information boxes will display, indicating the progress of
the modem driver installation. The final information box will prompt you to
connect the computer interface cable to the IPWireless Broadband Modem
and your computer.
Cable Connection between the Modem and the Computer
There are two possible cable connections supported by the IPWireless Broadband
Modem; USB or RS-232 (Serial).

IPWireless Broadband Modem User Guide 20
USB Cable Connection
If you are connecting via a USB cable, your computer operating system should
detect that new hardware has been added and automatically plug and play the
modem device. The plug and play function adds the IPWireless Broadband Modem
to your PC and may take approximately 1 minute to complete. During this time, a
number of plug and play messages will display confirming that new hardware has
been found and that the software for the IPWireless Broadband Modem is being
detected. After the plug and play is finished, click the ‘OK’ button and connect the
USB Cable.
1. Plug the 20-pin connector on the USB cable into the PC port on the side of
the modem as shown in Figure 7 below.
2. Connect the other end of the USB cable into a USB port on your computer. If
needed, refer to your computer manual for the location of the USB port.
Figure 7
RS-232 Serial Cable Connection
If you are connecting via an RS-232 Serial Cable, you will add a New Modem
Entry and associate it with the serial cable PC COM port. All necessary PC driver
files are provided on the CD.
1. From the Windows taskbar, click Start > Settings > Control Panel.
2. Double-click on the Modems icon.