Ispring WCS45KG Parts list manual

WCS45KG Whole House Central Softener
INSTALLATION INSTRUCTIONS
& OPERATING MANUAL
Ver. 02/2021
Copyright ©2005-2021 ISPRING WATER SYSTEMS, LLC. All rights reserved.

We stand behind our products
Since 2005, iSpring has been dedicated to providing high-quality drinking water to families across
the United States.We provide various residential faucets and water filtration systems that purify
your water in everyday life and deliver pure, healthy, and tasty water to you and your family.
At iSpring, we strive to develop products to the highest of standards and aim to make excellent
drinking water accessible for all households.With affordable pricing, reliable quality, prompt
delivery, and top-notch customer service, we hope to assist in bringing you great water for years to
come.
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Prior to Installation
Read this instruction manual carefully prior to installation.
Keep this manual readily available for future reference.
Table of Contents
User Information& Guidelines......................................................................................3
Dimensions....................................................................................................................4
Product Operation & Specifications .............................................................................5
Before You Start ...........................................................................................................6
Material Details.............................................................................................................7
Installation
InstallationRequirements...............................................................................................9
InstallationInstructions................................................................................................11
Using the System
Programming the Central Softener System.................................................................15
WCS45KG Whole House Central Softener Operation...............................................20
Care for YourCentral Softener....................................................................................23
Troubleshooting ..........................................................................................................25
Warranty
Warranty Registration.................................................................................................27
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User Information& Guidelines
Users must adhere to the installation specifications described in this Product Installation and
Operation Manual (hereinafter referred to as the “instruction manual”). iSpring is not responsible
for damage, loss, or injury resulting from neglect, improper maintenance, or unauthorized
modification of products.
●The unit should be placed only on flat surfaces. Do not mount on a wall.
●This product is designed for residential use only. Contact iSpring customer service to inquire about
usage in non-residential settings.
●The operating temperature range is 33.8°F – 102.2°F. If the water temperature or ambient
temperature falls below 33.8°F, immediately shut off the inline water supply, turn off the inline
water adapter, and drain the remaining water from the system. Failure of the water supply line or
water purifier may result in malfunction, damage, and possible injury to the enclosure or water
supply line.
●In case of malfunction due to damage or failure of the power supply system, unplug the system
immediately and contact iSpring customer service for guidance.
●If leaking occurs, shut off the inline water supply by turning off the adapter. Then unplug the
system and contact iSpring customer service.
●Use only authorized iSpring parts. Using unauthorized or aftermarket components will void the
product warranty.
●This product is equipped with built-in systems to prevent internal leaks and minimize the risk of
water damage. However, it is recommended that users check external fittings and connections
regularly to ensure all components are secure and operating properly.
●Unauthorized modification and disassembly are strictly prohibited and will void the warranty.
●Never touch the power cord connector when your hands are wet as this may result in electric shock.
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Dimensions
TOP VIEW
SIDEVIEW FRONTVIEW
•Note:all dimensions are in millimeters unless otherwise specified.
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Product Operation & Specifications
SPECIFICATIONS
Working PressureLimits (min./max.)
20~50 psi
(0.14 ~ 0.35 MPa)
Water Temperature Limits (min./max.)
33.8~102.2 °F
(1~39 °C)
Required Riser Pipe Diameter
1.050 inch(26.7mm)
Electrical Adapter Input: AC120V, 60Hz
Output: AC12V~650mA
Pressure Tank Thread
2.5″ NPSM
Inlet/Outlet Connector
1″NPT
Rated Service Flow Rate
8 GPM (30 L/min.)
Peak Flow Rate
26 GPM
Capacity
45000 grain
*Independent 3rd party laboratory test data.
Testing was performed under standard laboratory conditions, though the actual performance of the
system may vary based on local water conditions and quality.
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Before You Start
Warning
This system can only be used with 120V/60Hz unidirectional AC power.
Do not place objects on top of the power cord and set the unit in an area where the power cord will
not be stepped on or tripped over.
Electric shock hazard: do not overload sockets or extension cords.
If there is smoke, abnormal odor, or abnormal noise coming from the machine, immediately unplug
the system’s powerto avoid fire or electric shock.
Do not touch the plug with wet hands to prevent electric shock.
Note
Product installation and use must strictly comply with the requirements of this manual. Do not
perform any operation on the product without first reading and understanding the contents of this
manual.
Activation of this product indicates that the owner has carefully read, understood, and accepted the
contents of this manual, including the safety notices and instructions.
Failure to operate the product in accordance with this manual may result in product damage, water
leakage, water seepage, injury, or other losses.
For questions or concerns, call 1-678-261-7611, email [email protected], or visit
www.ispringfilter.com/support.
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Material Details
1. Inspect packaging for the following components:
One machine and these accessories are included:
①power adapter (white box, 1 pcs.)
②sewage and overflow pipe (a translucent pipe, 1 pcs.)
③stainless steel clamps (in the PE bag, 2 pcs.)
④hex key (in the PE bag, 1 pcs.)
⑤connect screws NPT1M (in the PE bag, 2 pcs.)
⑥O-rings (in the PE bag, 2 pcs.)
⑦grease (in the PE bag, 1 pack)
2. Inlet/Outlet Screw Adaptor:
Connect Screw NPT1M
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3. Inlet/Outlet Connections Types:
4. Bypass Assembly:
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Installation Requirements
Equipment Installation Conditions
The installation location should be well-ventilated and protected against wind and rain. Avoid
direct sunlight and radiation from any heat sources.
This equipment is required to be installed indoors. If it needs to be installed outdoors, heat
preservation measures must be taken for the body and pipes, including frost-proof, sun-proof, and
waterproofing measures and insulation.
The inlet water must meet the water quality standards of municipal tap water.
The sewage pipe should remain open at all times.
If the equipment is installed indoors, the installation equipment must be equipped with water
leakage protection.
120V/60Hz single-phase AC power must be used;alternative power supplies are strictly prohibited.
The socket must also have a reliable ground wire.
The product’s power supply and plug must be installed in a wall position higher than 500 mm
above the ground and equipped with proper grounding, leakage protection, and waterproof devices.
The installation location should be level, and the ground bearing capacity should be greater than
300 kg/m2.
Installation Precautions
This equipment should never be tilted or placed horizontally during transportation, installation, or
use.
Ensure there is proper space around the device and do not apply any external force to the device or
its connecting pipes.
Do not install this product near corrosive substances or gases, which may lead to corrosion or
damage.
Do not place flammable items on or near the product.
All inlet and outlet pipes are recommended for use with water pipes and fittings that meet the
appropriate standards of domestic drinking water. The connection of water pipes and circuits should
comply with national or industry standards, and the pipe connections should comply with relevant
federal installation regulations.
Pay attention to the height and placement angle of the pipeline when it is connected. After the
pipeline is appropriately connected, there should be no evidence of stress, so as to avoid damage to
the water pipe or the product due to long-term use.
The overflow pipe and the sewage pipe must be connected to the sewer separately, and the two
must not be combined and then transferred to the sewer. The sewer drainage must be unobstructed,
and there must be an air gap between the sewage pipe and sewage to prevent the sewage from
flowing back into the system due to negative pressure.
The water pressure is to be 20 psi - 50 psi.If the water inlet pressure is higher than 50 psi, a
pressure reducing valve must be installed at the water inlet pipe of the water purifier. If the water
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inlet pressure is lower than 20 psi, a booster pump must be installed at the water inlet pipe of the
water purifier to ensure the working pressure meets technical requirements.
Before connecting the water inlet pipe, remove any remaining impurities and dust in the pipe and
close the main water supply before connecting it.
While connecting pipes, keep the pipes as close to the wall as possible. The routing of the pipes
should be straight, and the corners should be clear. The pipes should be fixed on the wall after
installation.
When connecting screw parts, seal rings are generally installed. Please be aware that excessive
force may cause the threads to slip and the screw to crack.
Connect the hose to the brine suction port on the control valve, connect the other end to the brine
valve, tighten the nut, and ensure that all connections are tight to prevent leakage.
During installation, pay attention to the direction of water flow, connect the inlet and outlet pipes
according to the inlet and outlet signs, and ensure there is no water leakage after installation.
The installation and commissioning of all machines can be conducted by common users or a
professional technician.
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Installation Instructions
(1) General Bypass Installation
i. Hold the knob or use a bypass tool to rotate the knobs. The water supply will be bypassed when the
knobs are horizontal.The bypass is in service when knobs are oriented vertically.When the bypass
is in service, users can take raw water and filter water samples for testing at the water taking port
on either side of the bypass.
ii. Mount the meter sensor into the meter sensor mounting hole. This device handles meter and control
functions after connecting to the appropriate controller.
iii. In case of equipment failure or other exceptional circumstances, the bypass can be adjusted to the
bypass position, allowing users to directly use tap water temporarily. After the failure or problem is
resolved, adjust the bypass to the vertical service position.
iv. Users can adjust the Water Hardness Adjustment Nut to achieve their desired water hardness.
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v. Rotate the Water Hardness Adjustment Nut in a clockwise direction. The bigger the rotation angle,
the higher the water hardness.
(2) Precautions Before Commissioning
•Verify the water inlet pipe and sewage pipe are connected as required. All piping connections
must comply with relevant national standards.
•Attach the sewage and overflow hoses onto the sewer pipe, but do not insert them directly into
the sewer pipe. A gap of 100 mm shall be maintained with the bottom of the sewer pipe.
•Verify the water source pressure is within the range of 20psi - 50psi.
(3) Notes
•The acceptable water pressure range is 20~50 psi. If the pressure is higher or lower than this, it
is recommended to install a pressure stabilizer.
•The operating ambient temperature requirement is 33.8°F ~102.2°F. If the temperature is higher
or lower than this, heat preservation measures should be executed.
•Do not remove the clips when the system is in operation; relieve the pressure before removing
the clips.
•This product should be installed out of reach of children.
(4) Equipment Installation
Step 1. Confirm proper installation conditions, then unpack the equipment and verify that all
accessories are present. Prepare the installation tools and confirm that the water inlet and outlet
pipes, power supplies, sewage pipes, and floor drains at the installation site meet the appropriate
requirements.
Step 2. Close the indoor water inlet valve completely, then open any faucets in the room to remove
the remaining water in the indoor water pipes.
Step 3. Use a screwdriver to unscrew the two screws on the back of the machine. At this time, you can
lift the black lid, unplug the cable on the control panel, and remove the entire lid.
Step 4. Add salt to brine tank. Add sufficient softening salt to the brine tank, or about 2/3 of the brine
tank volume.
Step 5. Remove two one-inch connectors, two O-rings, and a grease pack from the accessory package.
Put the O-ring into the one-inch connector, tear off the grease package, squeeze out the grease,
being sure to apply it to the O-ring evenly. Wipe your hands afterward to maintain cleanliness.
Step 6. Connect two one-inch quick-connectors, pull out the clamps, insert the quick-connectors into
the water inlet and outlet, and re-insert the clamp.
Step 7. Connect the water inlet and outlet pipes. Pay attention to the direction of the water inlet and
outlet and prevent the connection pipes from bearing extra stress.
Step 8. Take the sewage pipe(the original sewage pipe is 8.6ft. long) and cut into two pieces, one for
sewage and one for overflow.Each section should be about 4.3 ft. long.
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Step 9. Connect the equipment sewage pipe and clamp it to ensure a secure connection. Connect the
equipment overflow pipe and clamp it to provide a secure connection as well. The sewage and
overflow outlet is then inserted into the tubes, and the stainless steel clamp is locked and firmly
attached outside to prevent high water pressure during sewage discharge. This could cause the
sewage hose to break loose and leak sewage.
Step 10. Insert the overflow pipe and the sewage pipe of the water softener into the sewage outlet.
Step 11. Re-attach the lid. The machine's cable needs to be plugged back into the control panel. Ensure
it does not fall off.
Step 12. Plug in the power adapter and connect the other end of the socket to the power supply.
Step 13. Place the bypass in the bypass position.
Step 14. Slowly turn on the main water supply.
Step 15. Open a cold water tapnearby and let the water run for a few minutes until the water runs
clean or until the system is free of foreign material caused by plumbing work.
Step 16. Add water to the resin tank:
After connecting the pipes and power supplies, start regeneration and slowly open the water
inlet valve to the 1/4 position (rapid opening will cause equipment damage and resin loss). At first,
you will hear the air exhaust sound coming from the sewage pipe. Wait for the "BACKWASH"
sign on display to stop flashing, then unplug the power supply, power off the device, and keep the
device in the backwash state.
After the air in the resin tank is wholly discharged (the exhaust sound disappears and water steadily
flows out of the sewage pipe), completely open the water inlet valve and flush the resin tank until
the water is completely clean. The flushing time should not be any less than 10 minutes, and the
tank's air should be completely exhausted.
All keys will lock after 3 minutes during standby. Press and hold the “MENU” key for
3 seconds to unlock.
Step 16. a. To perform the regeneration processes,press and hold the "↑" / "↓" keys for 3
seconds in the unlocked state to enter the user menu settings.
Step 16. b. Press and hold the "SET/REGEN" button for 3 seconds to enter manual regeneration
mode, then choose immediate regeneration.
Step 17. Add water to the brine tank:
After completing the above steps, connect the power supply. The control valve will continue to
run the remaining regeneration steps and return to regular use after completion. This step will take
about one hourto complete. The process will replenish a certain amount of water in the brine tank
to ensure the next regeneration's effectiveness and is an essential step.
Step 18. Resin regeneration:
After the above steps are completed, let the equipment stand for 24 hours to produce enough
concentrated brine in the brine tank. Then start a complete regeneration process to ensure that the
resin meets the requirements of regular use. Start the regeneration, and the valve will begin to run
the regeneration process automatically.During this period, do not cut off the water or power, and do
not touch any buttons on the valve (be sure to follow the procedure through the entire regeneration
process and return to regular use).
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All keys will lock after 3 minutes during standby. Press and hold the “MENU” key for
3 seconds to unlock.
Step 18. a. To perform the regeneration processes,press and hold the "↑" / "↓" keys for 3
seconds in the unlocked state to enter the user menu settings.
Step 18. b. Press and hold the "SET/REGEN" button for 3 seconds to enter the manual
regeneration mode, then choose immediate regeneration.
Step 19. Return the bypass to the service position.
Step 20. Regular use:
When using the product for the first time, run water from the faucet for 5 minutes. After this, the
softened water can be used normally.
Step 21. Open a cold water tap nearby and let the water run. Then close the tap. Verify the water is
completely clear before use.
Step 22. Check again for any water seepage in the laying pipeline and verify whether the fittings at the
connection parts with the original pipeline have loosened or experienced water seepage from
construction.
Step 23. Set up the equipment’s system parameters (see Programming the Central Softener System for
details, p.15 ~ p.19).
Step 24. Clean up any mess or components from installation.
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Programming the Central Softener System
(1) Button Configuration
•MENU: This function is used to enter the basic setup information required at the time of
installation.
•SET/REGEN: This function is used to initiate an immediate or delayed manual regeneration.
•DOWN/UP: These buttons are used to increase or decrease the value of the settings while in
programming mode.
(2) Key Functions
"MENU"
•Press and hold for 3 seconds to unlock the device while in standby mode.
•Press and hold for 3 seconds in the unlocked state to enter the user menu settings, which
include items such as regeneration mode, time, date, etc.
•In the user menu display, press this button to exit the menu display immediately.
"SET/REGEN"
•While in the unlocked state, press and hold for 3 seconds to enter the manual regeneration
mode. You can choose vacation mode, immediate regeneration,or full-cycle immediate
regeneration.Choose vacation mode and input estimated holiday days.The valve will
regenerate in smart clean mode (see p.17) when no water is used during thesedays; if thereis
water used during the days, the vacation mode will automatically turn off.
•Delayed regeneration means that the system will start a regeneration at the next
regeneration time regardless of the remaining regeneration days or water consumption.Press
and release the button to set a delayed regeneration that will occur at the regenerationtime.
•Immediate regeneration means that the system immediately starts a regeneration.
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•In the user menu display, press this button once to delay regeneration.
•In the user menu setting, press this to confirm the parameter setting and switch to the next
option.
“UP/DOWN”
•When the display lists any menu options, these keys can be used to adjust the value or
option.
(3) Notes
(a) Key Combinations
•In the unlocked state, press and hold"↑" and "↓"at the same time for 3 seconds, then press
"SET/REGEN" tothe regeneration cycle setting (backwash, rinse, lock/unlock value).
•Press and hold "MENU" and "SET/REGEN" at the same time for 3 seconds in the unlocked
state to enter the user menu settings, such as language, units, smart clean, etc.
(b) During the menu setting process, if there is no activity within 1 minute, the system will
automatically return to its standby state.
(c) While in the standby state, if there is no activity within 3 minutes, the system will automatically
lock, and the display can be processed after unlocking.
(d) For the calendar setting, current time, and regeneration time, the "MENU" button is used for
switching options, and "SET/REGEN" is used to enter the setting. After adjustment, press "MENU"
to confirm and "SET/REGEN" to return to the standby state.
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(4) Press and hold "MENU" for 3 seconds to enter the following user menu settings:
TIME OF DAY, YEAR, MONTH, DAY:
Time of day is for normal operation and the scheduling of the
regeneration time. The date is used in adiagnostic function to
track the last time the system regenerated.
SET HARDNESS:
This value is the maximum compensated water hardness of the
raw water supply in grains per gallon. It isused to calculate the
system capacity. If Ferrous Ironis present, add 4 gpG for every
1 ppm of Ferrous Iron.
SET PEOPLE:
This value is the number of people living in the home. It is used
to calculate the amount of water needed for daily use and the
reserve capacity of the system.
SALT SETTING:
There are 3 settings to choose in the MENU SETTINGS. High
Efficiency, Standard Capacity, and IRON& MN. These settings
will determine the salt dosage and capacity for the system.
WATER SOURCE:
This setting will determine if the BACKWASH OVERRIDE
function will be on or off. Select MUNICIPAL if the water source
is clean (<1NTU turbidity) and the system will skip the
backwash cycle based on the s
etting in BACKWASH
OVERRIDE.
Select WELL / OTHER if any Iron or Manganese is present or if
the water source is not clean (>1NUT turbidity). The system will
back wash every time.
REGEN TIME:
Determines the time of day to perform a scheduled
regeneration. You can set the system's regeneration time
according to your routine or schedule. It is recommended to set
it in a period when water is not in use. The system defaults to
02:00 a.m.
LOAD DEFAULT:
If the selection is made, the processing time of each
regeneration cycle will be reset to the default value setting. The
rinse time will return to the default value.
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