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1.1 WARRANTY
1. Goods are covered by a 24 (twenty-four)-month warranty up to a maximum of two thousands
hours of operation of the machine, starting on the date goods are delivered. Parts that are
subject to regular wear and tear are not covered by the warranty. The warranty shall expiry
when one of the two terms (months or hours) applies.
2. The electrical and/or electronic components are covered by the warranties issued by the
manufacturers of each component.
3. The warranty does not cover for tear and wear of moving parts.
4. Parts that may become faulty during operation must be sent to the supplier’s facilities, free of
charge, to be inspected.
5. While the warranty is valid, the supplier is obliged only to replace or repair, to his sole
discretion, those parts that may be faulty due to workmanship defects.
6. Under no circumstances shall the supplier be held liable for direct or indirect damage
resulting from improper use of the machinery. In the same way, a machine stop shall not
entitle the user to ask the supplier for any compensation for loss of potential profit or works.
7. The warranty does not cover any direct or indirect damage resulting from:
a. Lack of maintenance;
b. Insufficient, incorrect or no lubrication/ greasing;
c. Use of greases/ lubricants that do no meet the specifications indicated;
d. Use of non-original and non-conforming components/ spare parts;
e. Failure to follow the safety rules contained in the Use Manual;
f.Damaging, changing or altering:
i. Safety devices;
ii. Electrical panel;
iii. Electric, hydraulic and pneumatic circuits;
g. Machine being used by unskilled and/or unauthorised personnel.
8. The purchaser shall strictly follow the instructions described in the Use Manual supplied
together with the machine.
9. Repairs made under warranty by the seller’s technicians will be free of charge in terms of
labour and parts. All travel and board and lodging expenses of the technician(s) and all costs
incurred to ship the parts shall be borne by the purchaser.
10. Replacement of parts and/or components and/or any repairs shall not extend the warranty.
11. The warranty does not cover damages to the machine resulting from the falling (even if
accidentally) of parts that are not properly loaded and that may damage moving parts
(spraying arcs forward motion system, loading carriage, product carrying pipes, etc). All
costs incurred to restore the operating conditions of the machine shall be borne by the
purchaser. Therefore, utmost care should be paid when loading the machine.
EXCLUSIONS
Should a fault occur, this does not entitle the purchaser to stop paying as agreed. Failure to pay
shall render the warranty null and void. The selling company and/or the manufacturer shall not be
held liable for any direct or indirect damage, production downtime and/or any other reason
whatsoever.
