
WARRANTS TERMS AND CONDITIONS
ITBE PRODUCTS
This document describes the limited warranty agreement ('Warranty') regarding your purchase of
ITBE's furniture and/or equipment ('Product') within USA territory. This agreement is subject to
the conditions described below.
1. WARRANTY SCOPE
This Warranty covers Product defects resulting from defective parts, materials or 1.1.
manufacturing, if such defects occur during the period of 12 months after the date of purchase.
The Products are considered defective if they fails to perform the functions as indicated in the 1.2.
operation manuals, technical speciications or any other similar documents supplied with the
Products, and the failure is due to material and workmanship defects.
. During the Warranty period, if a defect arises in the Product, ITBE will, at his option and to the 1.3
extent permitted by law, either (i) repair the Products using either new or refurbished parts, (ii)
replace the Product with a new or refurbished Product that is equivalent or similar to the Product
to be replaced, or (iii) refund to Buyer all or part of the purchase price of the Product.
. 2WARRANTY LIMITATIONS
. 2.1 This Warranty does not cover:
i. In-home service including, but not limited to, service calls to correct the installation of any
Products or to instruct Buyer on how to use or install them.
ii. Damage or failure resulting from modiication, alteration, misuse or abuse of a Product.
iii. Damage caused by a carrier or third party, including resulting from improper handling
or shipping of Products, or Products damaged by accident, alteration, misuse, abuse, ire,
lood, improper installation, acts of God, neglect, corrosion, modiication or mishandling.
iv. Factory speciied replacement parts or Product replacement when Buyer's Product is
used in other than normal, single-family household use, such as a commercial environment
or handled in a manner contrary to published user or operator instructions and/or
installation instructions.
v. Aesthetic damages including scratches, dings, dents or cracks that do not afect the
structural or functional capability of the Product.
vi. Damage resulting from improper loading beyond the speciied maximum weight
capacity outlined in the assembly instructions provided with the Product including
overloading of hooks, baskets, shelves, cabinets, and other accessories used with the
Product.
vi. Surfaces damaged due to chemical interaction resulting in corrosion of paint, metal or
any treatment or cleaning product that is not recommended by ITBE.
vii. Color and other covering materials.
ix. Drawers and doors, as they may run tight or lose due to high variation in humidity and
temperature in the surrounding atmosphere.
x. Replacement keys or locking mechanism.
xi. Natural wear and tear of the Product.
xii. Any labor costs during the Warranty period.
2.2 ITBE must be notiied of any defect and given an opportunity to remedy it; any remedial work
carried out by a third party will nullify this warranty.
2.3 The cost of repair or replacement under these excluded circumstances shall be borne by Buyer.