ITC KM250 User manual

USER MANUAL
TV BOX - ITC KM250/KM320
Phone: [phone]
Fax: [phone]
P.O.BOX 8383, Santa Rosa, CA 95407
ITC GLOBAL MEDIAL
_________________________________
www.itcnetwork.tv

ITC Global Media
2 TV BOX - ITC KM250/KM320

Contents
1. Welcome........................................................................................................................................ 6
2. Product Overview .......................................................................................................................... 7
2.1. What is Included in the Package............................................................................................. 7
2.2. Device Controls ...................................................................................................................... 7
2.3. Safety Compliances.............................................................................................................. 14
2.4. Warranty ............................................................................................................................... 14
3. Product Features........................................................................................................................... 15
3.1. Key Features ......................................................................................................................... 15
Features and Capabilities......................................................................................................... 15
Technical Specifications.......................................................................................................... 16
Software Features..................................................................................................................... 17
3.2. Hardware Specification......................................................................................................... 18
4.1. Getting Familiar with TV/LCD Menu Options .................................................................... 20
4.1.1. Menu Structure............................................................................................................... 20
4.1.2. Main Menu..................................................................................................................... 21
4.1.3. Video Sub-Menu............................................................................................................ 22
4.1.4. IP Television (this function requires service subscription)............................................ 23
4.1.5. Pay Per View (this function requires service subscription)........................................... 24
4.1.6. Video On Demand (this function requires service subscription)................................... 25
4.1.7. User Video..................................................................................................................... 26
4.1.8. Audio Sub-Menu............................................................................................................ 28
4.1.9. Online Radio (this function requires service subscription)............................................ 28
4.1.10. Audio On Demand (this function requires service subscription)................................. 29
4.1.11. User Audio................................................................................................................... 31
4.1.12. Telephony Sub-Menu................................................................................................... 32
4.1.13. Video/Audio Call (this function may require service subscription)............................ 33
4.1.14. History and Media History Service.............................................................................. 35
4.1.15. Voicemail Service........................................................................................................ 36
4.1.16. SMS Sending (this function requires service subscription)......................................... 37
4.1.17. Information Sub-Menu................................................................................................. 38
4.1.18. Weather Service........................................................................................................... 39
4.1.19. Currency Exchange Service......................................................................................... 40
4.1.20. News Service ............................................................................................................... 41
4.1.21. Stock Quote Service..................................................................................................... 42
4.1.22. Communication Sub-Menu.......................................................................................... 43
4.1.23. Email Service............................................................................................................... 44
4.1.24. Chat/Messenger Service............................................................................................... 45
4.1.25. Phone Book Service..................................................................................................... 46
4.1.26. Virtual Network Console (VNC) Service.................................................................... 47
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Using TV BOX - ITC KM250/KM320........................................................................................... 20
ITC Global Media

4.1.27. Services Sub-Menu...................................................................................................... 48
4.1.28. Program Scheduler Service.......................................................................................... 49
4.1.29. Calculator Service........................................................................................................ 50
4.1.30. Alarm ........................................................................................................................... 51
4.1.31. Wake-Up Call .............................................................................................................. 52
4.1.32. Setup Service ............................................................................................................... 53
4.1.33. Search Service.............................................................................................................. 54
4.2. Placing and Answering Device Calls.................................................................................... 55
4.2.1. Handset, Speaker Phone and Handset Mode ................................................................. 55
4.2.2. Multiple SIP Lines......................................................................................................... 55
4.2.3. Placing Calls .................................................................................................................. 55
4.2.4. Placing Calls using IP Address...................................................................................... 56
4.2.5. Answering Incoming Calls ............................................................................................ 56
4.2.6. Call Hold........................................................................................................................ 56
4.2.7. Call Waiting and Switching between Calls ................................................................... 56
4.2.8. Call Transfer .................................................................................................................. 57
4.2.10 Voicemail and Message Waiting Indication................................................................. 58
4.2.11 Mute and Delete............................................................................................................ 58
4.2.12 Speed Dial..................................................................................................................... 58
4.3. Voicemail Features ............................................................................................................... 58
4.4. Call Features ......................................................................................................................... 59
5. Configuration Guide .................................................................................................................... 60
5.1. Configuration with Web Browser......................................................................................... 60
5.1.1. Access the Web Configuration Menu............................................................................ 60
5.1.2. User Login Dialog.......................................................................................................... 60
5.1.3. Start Menu...................................................................................................................... 60
5.1.4. System Information Dialog............................................................................................ 61
5.1.5. System Configuration Dialog ........................................................................................ 63
5.1.6. SIP Configuration .......................................................................................................... 65
5.1.7. General PBX Configuration........................................................................................... 68
5.1.8. Voicemail Configuration ............................................................................................... 69
5.1.9. Voicemail Messages Administration............................................................................. 70
5.1.10. Call Routing Configuration.......................................................................................... 71
5.1.11. Phone Book Configuration .......................................................................................... 73
5.1.12. Phone Book Entry Configuration................................................................................. 73
5.1.13. Distinctive Ring Tone Configuration........................................................................... 74
5.1.14. Call History List........................................................................................................... 76
5.1.15. Voicemail Announcement File Configuration............................................................. 77
5.1.16. Calling Card Application Mode................................................................................... 77
5.1.17. Global Directory Configuration................................................................................... 78
5.1.18. Auto Attendant/Virtual Configuration......................................................................... 78
5.1.19. Streaming Services....................................................................................................... 79
5.1.20. Wireless Services......................................................................................................... 80
5.1.21. Payment Services......................................................................................................... 81
5.1.22. Chat/Messenger Services............................................................................................. 81
5.1.23. Email Services ............................................................................................................. 82
5.1.24. Remote Configuration Upgrade................................................................................... 83
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5.1.25. Remote Firmware Upgrade.......................................................................................... 83
5.1.26. Remote Configuration Extract..................................................................................... 84
5.1.27. Saving the Configuration Changes .............................................................................. 84
5.2. Remote Configuration and Firmware Upgrade..................................................................... 84
5.2.1. Remote Configuration Upgrade..................................................................................... 85
5.2.2. Remote Firmware Upgrade............................................................................................ 85
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1. Welcome
Media Center that offer a rich set of IPTV, Video Conferencing, and Telephony functionalities and superb
sound quality. They are fully compatible with SIP industry standard and can interoperate with many other
SIP compliant devices and software on the market.
Center. You made an excellent choice and we hope you will enjoy all its capabilities. ITC Global Media
Thank you for purchasing ITC Global Media award-winning TV BOX KM250/KM320 Digital Media
Corporation's award-wining TV BOX KM250/KM320 SIP Digital Media Center is the innovative Digital
For more information about the company, please visit us at: www.itcnetwork.tv
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ITC Global Media

2. Product Overview
2.1.What is Included in the Package
2. One Audio and Video Cable
3. Advanced Infra Red Remote Control
4. One Universal Power Adaptor
5. One Ethernet Cable
6. User Manual
2. One Audio and Video Cable
3. One Universal Power Adaptor
4. One Ethernet Cable
5. User Manual
2.2.Device Controls
Element
Description
1 Infra Red (IR) Receiver
2 Event LED. The LED has 3 colors.
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1. One ITC KM320 Video Phone
The ITC KM320 device package contains:
The ITC KM250 device package contains:
1. One ITC KM250 Main Case
TV BOX - ITC KM250

GREEN -Device is registered in SIP proxy
RED –Device is registered with Media Streaming server
GREEN & RED (BLUE) –Device is registered both to Streamer and SIP proxy.
GREEN –Device is Off-Hook
RED BLINKING –Device has received a new Voicemail (Ratio 1:1)
GREEN BLINKING –Phone line is Ringing (Ratio 3:1)
GREEN BLINKING – DND On (Ratio 1:1)
GREEN BLINKING –Power Off (Ratio 1:3)
3 Line Failover LED. If the device fails to function, the LED will create Phone Line failover to
allow calls to go directly from the phone to the outside line.
4 Power LED. The LED indicates that the power is ON.
5 VGA camera used in Video Conference mode.
6 DC Power Input. The device requires stabilized 5V/2A DC Power supply.
7 Video OUT RCA connector
8 Audio OUT Left Channel RCA Connector
9 Audio OUT Right Channel RCA Connector
10 10 Mbps Ethernet Port
11 Phone Connector (FXS). The two central connections (pins 2 and 3) are used to connect the
Phone to the device. If the device is used with PBX/FXO module the outer two connectors
(pins 1 and 4) are used for Line connection.
12 Line/PSTN Connector (FX0). The two central connections (pins 2 and 3) are used to connect
to the Central Office phone line.. If the device is used with PBX/FXO module the outer two
connectors (pins 1 and 4) are used for Line/PSTN connection as well.
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Element
Description
13 USB 1.1 port for External Storage
14 Secure Digital Card for External Storage
15 Turn On/Off the device in Sleep Mode
16 Make Audio calls, pick up phone lines, or hang-up all phone lines
17 Make Video calls, or zoom Video selections.
18 Mute the Audio
19 Alpha-Numeric Characters used to enter Digits or other Characters
20 Buttons that provide different types of functionality
FLASH – switch between multiple phone lines
CONF – places all active phone lines in conference
BOOK – switches to the Phone Book functionality or bookmark a channel
HIST – switches to the phone call history
SAVE – record Video or Audio content. Toggle to turn of/on recording.
DEL – delete a data entry or turn on/off parental locks on channel selection
FOLDR – switches to folder selection or switches to the upper menu
FUNC – switches to the main function menu
21 Navigator Buttons
LEFT – switch to the LEFT selection, or delete the last entered character
RIGHT – switch to the RIGHT selection, or scroll within a selection
UP – scroll between channel selections or data items
DOWN – scroll between channel selections or data items
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Remote Control for ITC KM250

OK – make a selection, save a selection, or pick up the phone line
22 Function Shortcut Keys allow switching to the underlying functions
VIDEO – switch to Video selection
AUDIO – switch to Audio selection
PICT – switch to Picture Browser selection
CHAT – switch to Chat/Messenger selection
23 Page manager keys switch between channel or data pages
24 Volume management keys
25 Play management keys.
PLAY – play Video or Audio or Picture Browser selection
STOP – stop playing Video or Audio or Picture Browser selection
PAUSE – pause the play of Video or Audio or Picture Browser selection
FORWARD – forward Video or Audio or Picture Browser selection
BACKWARD – backward Video or Audio or Picture Browser selection
26 Display key allow to get information about channel selection, to switch between
Video conference screens, to
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ITC KM320 Color Video Phone

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Element
Description
1 Handset switch
1-13 Buttons used to dial numbers or enter alpha-numeric characters.
14-19 Buttons that are used to select functions or phone lines from the Graphical menu.
LONG * 14 – Shortcut to Video Mode
LONG * 15 – Shortcut to Audio Mode
LONG * 16 – Shortcut to Picture Browser Mode
LONG * 17 – Shortcut to Chat Mode
LONG * 18 – Shortcut to History Mode
LONG * 19 – Shortcut to Bookmark Mode
20 Color LCD display
21 DISPLAY button -provide selection information
22 PAUSE button -pause content playing
23 STOP button –stop the content playing
24 PLAY button –play content selection
25 DELETE button –put parental lock or remove parental lock
26 SAVE button –record Video or Audio content.
27 VGA Video Camera
28 MENU button –enter the TOP MENU screen.
LONG* MENU –enter the UPPER Menu
29 FLASH button –switch between two phone lines
30 MUTE button –mute microphone or audio coming form Video player.
31 OK button -make a selection, save a selection, or pick up the phone line
32 NAVIGATOR button –scroll between data items
LEFT – switch to the LEFT selection, or delete the last entered character
RIGHT – switch to the RIGHT selection, or scroll within a selection
UP – scroll between channel selections or data items
DOWN – scroll between channel selections or data items
33 LINE LED – LED indicator for line status
ON – line is ON (Off-Hook)
BLINK – Do-Not-Disturb (DND) is ON
34 SPEAKER – activate the speaker phone and put the phone Off-Hook
35 REDIAL – redial the last dialed number
36 VIDEO – make Video calls or put the phone in Video mode
37 VOLUME (+) -increase the audio volume
38 LED Indicator –indicate phone state
BLINK – Voicemail is waiting
SEQUENTIAL BLINK –phone line is ringing
39 VOLUME (-) -decrease the volume
40 PHONE BUILT-IN SPEAKER
41 Headset
42 Phone cord that connects to 43 and 50
43 Phone cord RJ11 connector
44 Video OUT RCA connector used to connect to external TV set
45 Audio OUT LEFT connector used to connect to external Audio system
46 AUDIO OUT RIGHT connector used to connect to external Audio system
47 DC Power connector for 5V/2A stabilized power feed
48 LINE/PSTN connector used to connect to the external phone line
49 LAN connector
50 Phone line RJ11 connector used to connect to the phone handset
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51 Headset Speaker used to connect to the headset
52 Headset Microphone used to connect to the headset
53 USB Port used to connect external USB hard drive devices
* LONG –requires the button to be pressed longer than two seconds
2.3. Safety Compliances
FCC/CE. Its power adaptor is compliant with UL standard. The device should only be operated with the
universal power adaptor provided with the package. Damages to the device caused by using other
unsupported power adaptors are not covered by the manufacturer’s warranty.
2.4. Warranty
company from whom you purchased the product for replacement, repair or refund.
Sales and Service Representative for a RMA (Return Materials Authorization) number.
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The TV BOX - ITC KM 250/320 is compliant with various safety standards including
TV BOX has a reseller agreement with our reseller customer. End user should contact the
If you purchased the product directly from TV BOX, contact your TV BOX
TV BOX reserves the right to remedy warranty policy without prior notification.

3. Product Features
3.1.Key Features
Features and Capabilities
Video and Audio Features
•IPTV Streaming
•Content Distribution via HTTP/TCP Unicast
•Content Distribution via UDP Unicast and/or Multicast
•Video on Demand (VOD) Support
•Pay-per-View (PPV) Support
•Trick Play Support (Pause, Replay, Rewind, etc.)
•Digital Audio Streaming (Online Radio)
•Picture Slide Show
•Show Scheduling and Optional Recording
•Parental Control
•Content Library Support for Remote PC
•Low Bit Rates Support
•Optional Personal Video Recorder (PVR)
•Optional Time Scheduling of the PVR
Online Services Capabilities
•Interface to Local PC Content (Media Extension Center Functionality)
•Chat Client compatible with ICQ, AOL, MSN
•Email Reader
•News Reader
•Weather Interface
•Calculator
•Currency Converter
VoIP Telephony
•SIP Protocol with NAT Traversal
•Video Conferencing Support
•Peer Auto Discovery
•Four (4) Phone Line Support
•Advanced PBX Features
•Call Waiting, Call Forward, Call Hunting
•Automated Call Forwarding to Multiple Numbers
•E.911 Support via FXO Port
•FXO/FXS and IP Origination/Termination
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are imilar to any type of IP Centrex System.
at mass-affordable price. The advanced voice processing capabilities of ITC KM250/320
technology, TV BOX features market leading superb sound quality and rich functionalities
on industry open standard SIP (Session Initiation Protocol). Built on innovative
TV BOX - ITC KM250/320 is a next generation consumer IP device system based

•Advanced IVR Support and Management
•Auto Attendant Support
•Voice Encryption
•Wake-Up Phone Service
Web Interface
•Advanced System Management
•Voicemail Retrieval
•Phone Book
•Advanced Feature Management
•Customizable IVR Response Management
•Call History Lists
•User/Administrator System Views
Voicemail
•Up to 80 Voicemail Messages
•Remote Voicemail Retrieval via Phone or Web
•Advanced Voicemail Management
•Voicemail-to-Email Support
•Unified Messaging
Technical Specifications
Connectors
•One FXO (RJ-11)
•One FXS (RJ-11)
•One Ethernet (RJ-45)
•One Integrated Video Camera
•One USB 1.1 (Type A)
•One SD (Secure Digital) Card Interface
•One Video RCA Analog Port
•One Stereo Audio RCA Analog Port
•Infrared (IR) Remote Control Interface
•Optional WiFi/Wireless 2.4 802.11a Interface
•Optional Three FXO (RJ-11)
Codecs
•MPEG4/SP Video
•H.263 Video Conferencing
•MP3 Audio
•AAC Audio
•G.711 A-law / µ-law (56 & 64 kbps)
•G.711 Annex I
•G.729, G.279A
•G.726-32
•Echo Canceller (G.165 / G.168)
•Advanced Dynamic Jitter Control
•Voice Activity Detection (VAD)
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•DTMF Detection and Generation
•Fax/Modem Pass-Through (G.711)
Protocols
•SIP
•H.264
•DHCP
•NTP
•DNS
•RTP / RTCP / SRTP
•HTTP
•UDP/TCP
•SDP
•SMTP
•PPPoE
Device Provisioning
•Via Central Content Management System
•Caller ID Number Assignment
•User/Admin Interface
•PPPoE
•Web interface
Software Features
•Support MPEG4, MP3, AAC and other encoding standards
•Support H.263 Video Conferencing Standards.
•Support advanced audio and video processing including IPTV, Pay-per-View, Video on Demand,
Online Radio, Audio-on-Demand.
•Support SIP 2.0, TCP/UDP/IP, RTP/RTCP, HTTP, ARP/RARP, ICMP,
•DNS, DHCP, NTP/SNTP, TFTP, SIMPLE/PRESENCE protocols
•Support multiple SIP accounts and up to 4media channels concurrently
•Support multiparty conferencing and 3-way calling
•Support NAT traversal
•Advanced Digital Signal Processing (DSP) technology to ensure superior hi fidelity audio quality,
interoperable with various 3rd party SIP end user device, Proxy/Registrar/Server and Gateway
products
•Advanced adaptive jitter buffer control, packet delay and loss concealment technology
•Support popular codecs including G711 (a-law and u-law), G.726, G.729A/B.
•Dynamic negotiation of codec and voice payload length
•Support standard voice features such as Caller ID Display or Block, Call Waiting, Call Waiting
Caller ID, Call Hold, Call Transfer (attended/blind), Do-Not-Disturb, Automated Call Forwarding.
•Call Forwarding, in-band and out-of-band DTMF(RFC2833), SIP INFO, Dial Plans, Auto Dial,
Auto Answer, 100 Speed Dial capacity.
•Supports advanced Voicemail functionality to allow custom voicemail services and capacity for
over 80 voicemail messages
•Supports Unified Messaging including Voicemail-to-Email, Email notifications, Remote Voicemail
retrieval via Web and Device.
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•Supports redial, call log, volume control, voice mail with indicator, customizable downloadable
ring tone, etc.
•Support Silence Suppression, VAD (Voice Activity Detection), CNG (Comfort Noise Generation),
Line Echo Cancellation (G.168) and AGC (Automatic Gain Control)
•Support basic and MD5 encrypted authentication
•Provide easy configuration through manual operation (device keypad) and Web
•Supports interface for automated provisioning by downloading encrypted configuration file via
HTTP for mass deployment
•Support for Layer 2 (802.1Q VLAN, 802.1p) and Layer 3 QoS (ToS)
•Support firmware upgrade via HTTP.
•Support DNS SRV Look up and SIP Server Fail Over
3.2.Hardware Specification
LAN interface RJ45 10 Base-T
FXO interface RJ-11
FXS interface RJ-11
Optional 3 FXO interfaces RJ-11
USB 1.1 interface Type A
Video Camera CMOS VGA
SD Card interface
Stereo Audio Port RCA interface
Video Port RCA Interface
Wifi/Wireless Interface 802.11a Protocol
Infra Red interface
LED LED in Yellow, Blue, Mixed color with Function Blink Pattern
Two LEDS with Yellow Color
Universal Switching Power
Adaptor Input: 100-240VAC 50-60 Hz,
Output: +5VDC, 2A,
UL certified
Dimension 150mm (W), 75mm (D), 40mm (H)
Weight 0.22kg (0.7lbs)
Temperature 40 -130oF, 5 –45oC
Humidity 10% -90% (non-condensing)
Compliance FCC / CE
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•Support Voice Encryption with other TV BOX devices.
The table below describes the hardware specification of ITC KM250:
Model ITC KM250/320
Secure Digital (ITC KM250 only)
IR Remote Control (ITC KM250 Only)

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ITC Global Media

4.1.Getting Familiar with TV/LCD Menu Options
management. The device must be connected to the TV set or to a Motor with RCA video and audio input
connectors:
4.1.1. Menu Structure
menu navigation and access. The table below represents the menu structure:
Main Menu Sub-Menu Function Function ID
Video Video IP Television 1
Pay Per View 2
Video On 3
User Video 4
Picture Browser 5
User Picture Browser 6
Exit 7
Audio Audio Online Radio 10
Audio On Demand 11
User Audio 12
Exit 13
Telephony Telephony Video/Audio Call 20
History 21
Voicemail 22
Send SMS 23
Exit 24
Information Information Weather 30
Currency 31
News 32
Stock Quotes 33
Help 34
Exit 35
Communication Communication Email 40
Chat/Messenger 41
Phone Book 42
Virtual Terminal 43
Exit 44
Services Services Program Scheduler50
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4. Using TV BOX - ITC KM250/320
ITC KM250/320 device includes advanced display functionally to allow dynamic and easy device
TV BOX - ITC KM250/320 features a tree-like, multi-level menu hierarchy to allow easy