Itouchless IT14SB User manual

itouchless.com | 844.660.7978
User Manual
Touchless Trash Can® With Retracting Lid
(IT14SB / IT14SC / IT14SW)
© 2019 All Rights Reserved. iTouchless Housewares & Products, Inc.
San Mateo, CA 94404 USA

The touchless sensor operation promotes a germ-free environment. The Activated Carbon
Deodorizer neutralizes odors. The lid sensor uses invisible and harmless, patented infrared
technology for accurate and responsive lid open and close operation. There are two buttons
on the front of the lid, “OPEN” and “CLOSE”, to open and close the lid manually, and an ON/OFF
power switch on the back of the trash can lid. The infrared sensor on the lid will automatically
open the lid when your hand or object is within 6 inches/10 cm of the sensor. The lid will
remain open if the sensor detects any object within its radius and will automatically close in
4 seconds after the object is withdrawn.
VisioSense™ Indicator Light (LED Light)
1. When there is an object in the Sensor Zone, the LED Indicator Light will remain green and
the Lid will remain open until object is removed from the sensor zone.
2. Once item is removed from the Sensor Zone, the LED Indicator Light will ash red to
indicate that the lid will close in 6 seconds.
3. If an object is placed back into the Sensor Zone when the LED Indicator Light is ashing
red, the light will turn solid green again and the Lid will remain open.
About your
iTouchless®
Touchless
Trash Can®
Features • Soft lid opening and closing
• Rex™ quick opening technology
• VisioSense™ technology provides a
visual alert when the lid begins to close
• Extra-wide lid opening accommodates
large and bulky items
• Odor Filter System
• Air vents at the base ease removal of a full bag
• Powered by 4 “D” size batteries (not included) or or ocial iTouchless AC Adapter
(sold separately)
Register
your
Product
Go to itouchless.com/register to register your product for simple warranty service and to
receive product updates and special oers.
Product Model # IT14SB / IT14SC / IT14SW
We’re here
to help!
If you have any questions or concerns about this product, please contact iTouchless
Customer Support for immediate assistance. You can reach us at 1-844-660-7978 or
suppor[email protected]om.
Your 100% satisfaction is our #1 goal!

1. Do not submerge the lid in water as it houses the electronic control. You may
clean it with a lightly dampened cloth.
2. Clean the trash can body only with products safe for use on stainless steel.
3. Do not press or force the Lid Cover to close. Lid will close automatically after your
hand is removed from the sensor zone.
4. Replace batteries immediately when the indication light turns to yellow/amber.
This will ensure the lid continues to operate properly.
5. Avoid direct sunlight on the infrared sensor.
6. Ensure there is enough room to operate the trash can without blocking the
opening and closing of the lid.
7. Do not use a power adaptor that is not authorized by iTouchless; it may result in
re, electric shock or injury.
8. Do not use power adaptor and battery at the same time to operate the trash can.
It can only be powered by one source at a time.
9. Do not overstu trash bag. It may cause tearing or diculty removing.
10. Automatic parts may not be suitable for small children or pets.
Attention
• Sensor Trash Can Lid
• 14 Gallon Trash Can Body
• Odor Filter Compartment
• One (1) Activated Carbon Odor Filter
• Trash Bag Retainer Ring
• User Manual
Contents
of the Box
• Ocial AC Power Adapter
• Replacement Activated Carbon Odor Filter
• Stainless Steel Cleaner
• Premium Trash Bags
To order optional items, please visit www.iTouchless.com
Optional
items NOT in
the package

Operating
Instructions
a. Remove the lid unit from the trash can. Remove Odor Filter Compartment located on the
underside of Battery Cover (see HOW TO USE THE ACTIVATED CARBON ODOR FILTER).
Open Battery Cover (PICTURE 2) to insert 4 “D” size batteries (not included). Close Battery
Cover and reattach Odor Filter Compartment.
b. Insert one 13 gallon to 18 gallon trash bag through Trash Bag Retainer Ring (PICTURE 3)
and wrap the top part of the bag over the Ring (STEP 1 in HOW TO USE THE TRASH BAG
RETAINER RING in this user manual). Put the Ring onto the top edge of the can body
(STEP 2). Video instruction is also available at www.iTouchless.com/retainer_ring_video.
c. Place Lid Unit onto the can body and make sure it is securely attached.
d. Turn the power switch on the back of Lid Cover (PICTURE 4) to “On” position. A red
indicator light will turn on for 3 seconds. It will ash once every 3 seconds to indicate the
system is on and ready to use.
e. Place your hand or any object within 6 inches of the Infrared Sensor on the front of Lid
Unit to open lid. When it detects something in the Sensor Zone, VisioSense™ Indicator
light will appear solid green and lid will remain open. When VisioSense does not detect
anything in the Sensor Zone, the light will blink red rapidly to indicate that the lid will
close in 5 seconds.
f. If you press the open button, Lid will open, and remain open for 5 minutes before
closing automatically – unless you press the close button. The trash can will then resume
operating in automatic mode.

How to
Use the
Activated
Carbon
Filter
The Touchless Trash Can is equipped with a Deodorizer Compartment that houses the
odor-stopping Activated Carbon Filter to eliminate trash odors up to 90%. One (1)
replaceable Active Carbon Filter is pre-installed inside the 3D Filter Compartment.
Please follow instructions below to maximize the lter power.
1. Locate the Odor Filter Compartment on the
underside of the Lid Unit. Pull it away from
the ‘LOCK’ symbol to unlock it.
2. Find the Odor Filter inside the Compartment.
Tear open and throw away the bag covering the
Filter pouch (Do NOT cut open the lter pouch).
3. Align the two-way arrow on the Compartment to the
‘LOCK’ symbol while the two end tabs are in front of the
latches. Press lightly on the Compartment and push
toward ‘LOCK’ until you hear a click to lock it.

STEP 
Place trash bag inside
trash can, then wrap the
top of the bag over
Retainer Ring.
STEP 
Secure Retainer Ring
onto the edge of the
can body.
Tips • Replace Activated Carbon Filter every 3 months or when odor becomes too strong.
• If the carbon lter mount is too tight, unscrew to loosen it. WARNING: Be sure to
property fasten both the carbon lter compartment and mount.
• Order the most updated version of Activated Carbon Filters online at
www.iTouchless.com
• Filter Compartment can be washed if it gets dirty
• Used Activated Carbon Filter pouch should be disposed of in a trash can
How To
Use The
Trash Bag
Retainer
Ring
Deodorizer Compartment Activated Carbon
Deodorizer
Custom Fit
Premium Trash Bags
(optional, not included
Order at itouchless.com/parts
Parts &
Accessories
AC Adapter
(optional, not included)
Battery Cover
Can Body
(IT14SC) Can Body (IT14SB) Can Body (IT14SW)
AC Adapter
Trash Bag Retainer Ring
Lid Cover
(IT14SB / IT14SC) Lid Cover
(IT14SW)

1. Turn o power switch, remove battery or AC power adapter, then rub and wipe clean
the sensor area with a soft, damp cloth and dry it immediately with a soft, dry cloth.
Re-insert batteries or plug in AC adapter (DO NOT USE battery and AC adapter at the
same time).
2. Place trash can in an open area where nothing is blocking or within 10 inches of the
sensor eye. Make sure no sunlight or spotlight shines on the sensor. Turn on the power
and try opening lid again.
3. If trash can is still not working correctly, remove the batteries or unplug AC adapter. Let
trash can sit for at least 2 hours to reset. Try opening lid after reset.
If your trash can is still not working after trying these troubleshooting steps, please
contact us through www.itouchless.com/contacts/ for warranty service.
Problem Solution
1. The trash can is brand new,
and only works
occasionally
2. The lid stays open or lid
opens and closes
continuously
3. Grinding noise when the
lid opens/closes
4. The lid does not
open/close
5. I wave my hand over the
sensor eye, but the lid does
not open
Peel o the thin, transparent protector/sticker on top of the sensor eye. If
the lid still doesn’t work regularly, try a new set of batteries. Then follow
the General Troubleshooting Steps.
The sensor eye may be aected by dirt, stain, dust, moisture or reection.
Move the trash can to a dierent location or turn the trash can slightly so
that the sensor faces another direction, and follow the General
Troubleshooting Steps.
This can be caused by broken gears or lid hinge.
• Check for damage on the hinges that connect to the lid
• Follow the General Troubleshooting Steps
• Contact us at 1-844-660-7978 for warranty service
If you are using Batteries:
• Ensure batteries are inserted correctly and close the battery cover rmly
• Turn power switch to“ON" position to see if the indication light is visible
If you are using AC Power Adapter:
• Unplug the adapter and insert new alkaline batteries to see if the lid
works on battery
• If the lid works with batteries, the AC adapter may be broken
It is not a motion sensor. Hold your hand or object steadily (do not wave
your hand) within 4-6 inches over sensor eye for it to detect and open.
6. Why is the indicator light
ashing in yellow/amber
color?
The battery power is low. Replace all batteries with a new set of alkaline
batteries. Do not use rechargeable batteries or old batteries.
Important: Do not use batteries
and the AC power adapter at the
same time. It can only be
powered by one source at a time.
General
Trouble-
shooting
Steps
Trouble-
shooting

One (1) Year Limited Warranty
Touchless Trashcan is distributed by iTouchless Housewares & Products, lnc. (iTouchless)
with the highest quality components and most advanced technologies available. The trash
can is warranted to be free from defects in material and workmanship, given normal use
and care, for 365 days from the date of the original purchase with proof of purchase within
the United States and Canada. iTouchless will only honor warranty requests from orders
placed with our authorized dealers. Items sold as used, oor sample or renished are sold
solely under the terms and conditions of the selling party; iTouchless will not warrant such
purchase. iTouchless will repair or replace a working condition Lid Cover thereof which fails
as the result of such a defect during the warranty period.
The warranty is the customers' exclusive remedy for product defect and does not apply to:
• User modication
• Attachments to product by user that causes damage
• Any product, on which the seals and/or serial numbers have been broken, removed,
tampered with, defaced or altered in any manner
• Damage caused by abuse, misuse, accident, water or theft
Except as stated above, iTouchless makes no express or implied warranties as to any
product, in particular, makes no warranty of merchantability or of tness for any particular
purpose. iTouchless shall not be liable for consequential or incidental damages arising from
any product defect. Our Liability is limited to the replacement of any defective product.
iTouchless expressly disclaims all warranties not satised in this limited warranty. Any
implied warranties that may be imposed by law are limited to the terms of this limited
warranty. The Can Body, Active Carbon Filter, Retainer Ring, 3D Filter Compartment, and
Battery Cover are not covered by this warranty.
If Trash Can should fail during the warranty period, contact us through
http://www.itouchless.com/contacts/ to submit a request for warranty service. For
additional details, please refer to the warranty email that iTouchless will provide. The
required warranty fee is subject to location. Fee references are as following: for Contiguous
48 U.S. States $9.95 and up, for Canada $19.95 and up, for Alaska and Hawaii $29.95 and up.
Subject to the above conditions, we will ship a working unit to you after payment has been
provided for the warranty service fee. This warranty gives you specic legal rights. However,
you may also have other rights that vary from state to state and province.
© 2019 All Rights Reserved. iTouchless Housewares & Products, Inc.
San Mateo, CA 94404 | itouchless.com | 844.660.7978