ITRON OpenWay Riva 500W ERT User manual

500WERT®Module Pit
Installation Guide
Includes OpenWay Riva® and Gen™X Network
Information
xx xx
ITRON INSTALLATION GUIDE
30 June 2021 815-0006-00 REV007 Itron, Inc. Page 1 of 50

500WERTModule Pit Installation Guide
30 June 2021
815-0006-00 REV007
Copyright © 2021 Itron, Inc. All rights reserved.
Confidentiality Notice
Confidential Information of Itron®, Inc., provided under nondisclosure obligations. The information
contained herein is proprietary and confidential and is being provided subject to the condition that (i) it
be held in confidence except to the extent required otherwise by law and (ii) it will be used only for the
purposes described herein. Any third party that is given access to this information shall be similarly
bound in writing.
Trademark Notice
Itron is a registered trademark of Itron, Inc.
All other product names and logos in this documentation are used for identification purposes only and
may be trademarks or registered trademarks of their respective companies.
For more information about Itron or Itron products, go to www.itron.com.
If you have questions or comments about a software or hardware product, contact Itron Technical
Support Services.
Contact
Email: [email protected]
Itron Access: https://access.itron.com
Telephone Itron Technical Support North America: 1-877-487-6602
For technical support contact information by region, go to www.itron.com and select your country and
language.
For suggestions, questions, or other feedback concerning Itron product documentation, contact us at:
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Contents
500WERT®ModulePit Installation Guide 1
Contents 3
New in This Document 6
1 Important Safety and Compliance Information 7
USA, FCC Part 15 Spectrum Compliance 7
USA, FCC Class B-Part 15 7
Modifications and Repairs 7
Canada, ISED Spectrum Compliance 8
RF Exposure (FCC/ISED) 8
Australia, ACMA Spectrum Compliance 8
New Zealand, RCM Spectrum Compliance 8
Lithium Battery Safety 9
Electromagnetic Compatibility 9
Electrostatic Discharge 9
Do Not Drop 9
2 About the 500W ERT Module 10
OpenWay® Riva 10
Gen™5 10
Description 10
Related Documents 11
Itron Security Manager (ISM) 11
Battery Life 12
Low Battery 12
Transmission Modes 12
Mobile Mode 12
Network Mode 12
Operating Modes 13
Firmware Functionality 14
OpenWay Riva 14
GenX 15
Events and Alarms 16
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Mobile Mode 16
Network Mode 16
3 Installing the 500W ERT Pit Module 18
Warning 19
Pit Module Mounting Accessories 19
Pit Modules with Integral Connectors 20
Through-lid Installation 20
Required Tools and Hardware 20
Installing the Module in the Pit Lid 21
Rod Mount Installation 23
Required Tools and Hardware 23
Installing 23
Wall Mount Installation 26
Installing the Module to the Pit Wall 27
Leak Sensor (OLS) Installation 29
Optional Remote 500W ERT Disconnect Valve Installation 29
Installing the 500W ERT Disconnect Valve 29
Optional Through-the-lid Remote Antenna Installation 33
Innovation, Science and Economic Development Canada (ISED) Conformity 34
Through-the-lid Remote Antenna 34
Installing 34
Connecting 36
4 Initializing, Connecting, and Programming the Pit Module 37
Start Up 37
Programming 37
Extending the Cable 38
Encoder-type Meter Register Connections 38
Pulser-type Register Connections 40
Verifying Operation 41
5 Using the Itron Cable Armor 42
Warning 42
Installing 42
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500WERTModule Pit Installation Guide Table of Contents

New in This Document
Revision Date Description
REV007 June 2021 ■Updated the table describing 500WERTModule types and
compliance in Description on page 10
■Updated the table in Required Tools and Hardware on page
20 to point to the table in Description on page 10
REV006 May 2021 ■Added New Zealand, RCM Spectrum Compliance on page
8
REV005 March 2021 ■Updated document to apply to modules on both GenX and OpenWay
Riva networks. The document previously known as
Gen™X500WERTModulePit Installation Guide (815-0287-00)has
been merged with this one.
REV 004 February 2021 ■Updated Firmware Functionality on page 14 versions for
GSR5.1 and 5.3 support
REV003 January 2021 ■Switched the order of Installing the 500W ERT Pit Module
on page 18and Initializing, Connecting, and Programming
the Pit Module on page 37
■Updated Firmware Functionality on page 14 to reflect
GSR5.3 support
REV002 February 2020 Added GSR5.1 compatibility information to Firmware
Functionality on page 14
REV001 January 2020 Added Australia, ACMA Spectrum Compliance on page 8.
REV000 July 2019 First publication.
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1
Important Safety and Compliance Information
This section provides important information for your safety and product compliance.
USA, FCC Part 15 Spectrum Compliance
This device complies with Part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a residential installation.
Operation is subject to the following two conditions:
■This device may not cause harmful interference.
■This device must accept any interference that may cause undesirable operation.
This device must be installed to provide a separation distance of at least 20 centimeters (7.9
inches) from all persons to be compliant with regulatory RF exposure.
USA, FCC Class B-Part 15
This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference in a residential installation. This equipment generates,
uses, and can radiate radio frequency energy and, if not installed and used in accordance with
the instructions, may cause harmful interference to radio communications. However, there is
no guarantee that interference will not occur in a particular installation. If this equipment does
cause harmful interference to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct the interference by
one or more of the following measures:
■Reorient or relocate the receiving antenna.
■Increase the separation between the equipment and receiver.
■Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
■Consult the dealer or an experienced radio or TV technician for help.
Modifications and Repairs
To ensure system performance, this device and antenna shall not be changed or modified
without the express approval of Itron. Per FCC/ISED rules, unapproved modifications or
operation beyond or in conflict with these instructions for use could void the user's authority to
operate the equipment.
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Warning! This unit cannot be modified and is not repairable. Attempts to modify or
repair this module will void the warranty.
Canada, ISED Spectrum Compliance
Compliance Statement Canada Déclaration de Conformité
This device complies with Innovation, Science and
Economic Development Canada (ISED) license-
exempt RSS standard(s). Operation is subject to the
following two conditions: (1) this device may not cause
interference, (2) this device must accept any
interference, including interference that may cause
undesired operation of the device.
Under Innovation, Science and Economic
Development Canada (ISED) regulations, this radio
transmitter may only operate using an antenna of a
type and maximum (or lesser) gain approved for the
transmitter by Industry Canada. To reduce potential
radio interference to other users, the antenna type and
its gain should be so chosen that the equivalent
isotropically radiated power (e.i.r.p.) is not more than
that necessary for successful communication.
Le présent appareil est conforme aux CNR d'Industrie
Canada applicables aux appareils radio exempts de
licence. L'exploitation est autorisée aux deux
conditions suivantes: (1) l'appareil ne doit pas produire
de brouillage, (2) l'utilisateur de l'appareil doit accepter
tout brouillage radioélectrique subi, même si le
brouillage est susceptible d'en compromettre le
fonctionnement.
Conformément à la réglementation d'Industrie Canada,
le présent émetteur radio peut fonctionner avec une
antenne d'un type et d'un gain maximal (ou inférieur)
approuvé pour l'émetteur par Industrie Canada. Dans
le but de réduire les risques de brouillage
radioélectrique à l'intention des autres utilisateurs, il
faut choisir le type d'antenne et son gain de sorte que
la puissance isotrope rayonnée équivalente (p.i.r.e.) ne
dépasse pas l'intensité nécessaire à l'établissement
d'une communication satisfaisante.
RF Exposure (FCC/ISED)
This equipment complies with radiation exposure
limits set forth for an uncontrolled environment. This
equipment should be installed and operated with
minimum distance 20 cm between the radiator and
your body. This transmitter must not be co-located or
operating in conjunction with any other antenna or
transmitter.
Cet équipement est conforme aux limites d'exposition
aux radiations dans un environnement non contrôlé.
Cet équipement do it être installé et utilisé à distance
minimum de 20 cm entre le radiateur et votre corps. Cet
émetteur ne doit pas être co-localisées ou opérant en
conjonction avec tout autre antenne ou transmetteur.
Australia, ACMA Spectrum Compliance
When this device is sold and shipped to Australia, it is configured and labeled accordingly to
be compliant with ACMA Standards for the Radio, EMC and RF Exposure. This includes
standard AS/NZS 4268 RF spectrum for frequency, power out, emissions, and so on.
New Zealand, RCM Spectrum Compliance
When this device is sold and shipped to New Zealand, it is configured and labeled accordingly
to be compliant with RCM Standards for the Radio, EMC and RF Exposure. This includes
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AS/NZS 4268 RF spectrum standard and RCM Radiocommunications Regulations (General
User Radio License for Short Range Devices) for frequency, power out, emissions, and so on.
Note: The Remote Antenna Kit (CFG-0900-003), 500W Remote Modules and 4-battery
Pit Modules, Leak Sensor (LDS-1601-001 and LDS-1601-002), OpenWay Riva Network
Mode, and legacy ChoiceConnect modes are not approved for New Zealand.
Lithium Battery Safety
Warning! Follow these procedures to avoid injury to yourself or others.
■The lithium battery may cause a fire or chemical burn if it is not disposed of properly.
■Do not recharge, disassemble, heat above 212°Fahrenheit (100°C Celsius), crush,
expose to water, or incinerate the lithium battery. Fire, explosion, and severe burn hazard.
■The battery used in this device may present a risk of fire or chemical burn if mistreated.
■Keep the lithium battery away from children.
Electromagnetic Compatibility
Warning! Use only approved accessories with this equipment. Unapproved
modifications or operation beyond or in conflict with these instructions for use may
void authorization by the authorities to operate the equipment.
Electrostatic Discharge
Warning! Internal circuit components can be sensitive to electrostatic discharge.
Before installation, discharge electrostatic buildup by touching a metal pipe or other
earth-grounded metal object prior to touching the meter body, register housing, or
Itron device.
Do Not Drop
Warning! While Itron modules are designed to withstand a drop, dropping the
module may damage the device and void the warranty.
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2
About the 500W ERT Module
OpenWay®Riva
The OpenWay Riva 500W ERT modules are radio-frequency water modules (RF) featuring
IPv6 open standards. The modules are designed to be read under Itron’s multipurpose
OpenWay Riva Network Mode or by legacy ChoiceConnect handheld, mobile and fixed
network readers.
In OpenWay Riva Network Mode, the ERT modules offer firmware download, sub-hourly
interval data, and extended data storage. In Mobile Mode, the ERT modules operate
identically to the 100W+ ERT module and can be read by legacy ChoiceConnect handheld
readers, mobile collection, and Itron's new Mobile Radio network readers. The 500W ERT
module continues Itron's tradition of reliability, accuracy, and long battery life while supporting
the industry's standards for security.
Note: The OpenWay Riva 500WERTModule was formally known as the OpenWay Riva
Water Module. The UIassociated with this device may reflect the former name.
Gen™5
Itron Gen5 500W ERT modules are radio-frequency (RF) water modules that connect to the
Gen5 Network as a leaf on a continuously powered device (CPD). The modules choose one
CPD as a gateway to the Gen5 network. The CPD communication with the modules is based
on a Limited Listening Schedule (LLS). The CPD handles the modules' messages, forwarding
and transmitting the module's messages. The modules can communicate in 100S System
Mode to support a ready-to-secure installation when a third-party work order system is used.
The utility configures the module to switch to the Gen5 Network Mode.
The CPD device accepts up to 20 modules at a time. The modules choose the CPD
association. Associated parent CPDs can change over time. The Gen5 500W ERT modules
are not IP-addressable. The Gen5 network head-end addresses the ERT modules through
the CPD and maintains a list of CPDs and associated 500WERTmodules. The CPD forwards
messages addressed to the 500WERT module. The modules continue Itron's tradition of
reliability, accuracy, and long battery life while supporting the industry's standards for security.
Description
The following table describes the ERTmodule's location compliance and part number.
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Description Location compliance Itron part number
500W ERT Pit Module, 4 Battery, Register, Remote Antenna, and
Telemetry Ports
USA/Canada, Australia, Tonga ERW-1601-001
500W ERT Pit Module, 4 Battery, Register, and Telemetry Ports USA/Canada, Australia ERW-1601-004
500W ERT Pit Module, 2 Battery, Register, Remote Antenna, and
Telemetry Ports
Note:Remote Antenna is not approved for New Zealand.
USA/Canada, Australia, New
Zealand
ERW-1601-005
500W ERT Pit Module, 2 Battery, Register, and Telemetry Port USA/Canada, Australia, New
Zealand
ERW-1601-006
Note: The 500W ERT module works accurately with cable lengths up to 300 feet. Use an
Itron-approved extension cable.
Related Documents
■500WERT®Module Installation Guide
■500WERT®Module Ordering Guide
■FC300 Getting Started Guide
■Field Deployment Manager Mobile Application Guide
■Gen™X500WERTModule Specification Sheet
■Itron Mobile Radio Quick Reference Guide
■Itron Mobile Radio User Guide
■mlogonline™ Network Leak Monitoring System User Guide
■OpenWay®Riva 500WERT®Module Specification Sheet
■OpenWay®Riva Collection Manager Device Interface Guide
■OpenWay®Riva Leak Sensor Installation Guide
■Water Meter and Telemetry Module Compatibility List
Itron Security Manager (ISM)
Users have the option of enabling enhanced security in 500W ERT pit modules. Itron Security
Manager (ISM) is a feature that ensures certain pit module commands are issued through
secure radio communications between the handheld computer, Mobile Collector, or Network.
There are two fundamental security processes used to ensure secured commands are
confidential and valid.
■Authentication. Authentication is the process of confirming that an artifact is genuine or
valid. Authentication in the 500W ERT pit module is the process of verifying the request is
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from a valid source and in its original form.
■Encryption. Encryption is the process of transforming information to make it unreadable
to anyone who does not have a valid security key. There are two types of encryption:
symmetric and asymmetric. Symmetric encryption uses a shared key to decrypt or encrypt
information. Asymmetric encryption uses a private key to encrypt and a public key to
decrypt. Data transmissions over the network are protected using AES-256 encryption.
Battery Life
T he 500WERT pit module has an expected battery life of 20 years, dependent on use case.
Low Battery
500W ERT modules include a low battery indicator that helps utilities proactively plan and
manage field module replacements.
Note: Low battery functionality is based on the module's firmware version. For more
information, see Firmware Functionality on page 14.
Transmission Modes
The 500W ERT pit module is an IPv6 Wisun compliant device that operates in Mobile Mode or
Network Mode.
Mobile Mode
In Mobile Mode, the module transmits every ten seconds over multiple RF channels to report
on:
■meter register value
■cut cable or communication error events or alarm(s)
■reverse flow (encoder version selected)
■system leak status
■low battery indicator
Network Mode
In Network Mode, the module reports four interrogation cycles daily. Each interrogation
collects six hours of interval and event data. Interval data is configurable from 1 minute to 1
hour (for example, 160 days of hourly data or 40 days of 15 minute data). Interval options are
5, 15, or 30 minutes.
In Gen5 Network Mode, the module supports 5, 15, 30, or 60-minute intervals. It provides
storage and reporting for up to 62 days of 15-minute interval data and associated event data,
or 8 months of hourly interval data.
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Note: Interval data functionality is dependent on the module's firmware version. For more
information, see Firmware Functionality on page 14.
The 500W ERT module also sends a local access beacon message every 60 seconds that
allows users to gather contingency readings locally when needed.
Caution: If you perform a Switch to Network Mode or Switch to Mobile Mode
operation, it results in a loss of interval data.
The 500W ERT module operates using the 902 to 928 MHz in the ISM band frequency band
and does not require an FCC/ISED license.
Operating Modes
The pit module has the following operating modes.
1. Factory Mode
–Pit modules ship from the factory in Factory Mode.
–The pit module's transmitter is off.
–The pit module's receiver listens for a programming command.
–The pit modules attempt to read the register every hour.
–Last Good Read and Extended event or alarm flags may be set when a register is not
connected.
–If the pit module reads a connected register, the pit module automatically switches to
Run Mode.
2. Audit Mode
–Audit mode reduces the normal read latency time associated with standard modes of
operation and is often used after initial installation.
–This mode is useful in network installations where the normal bubble rate is very slow.
–Audit Mode remains active for 30 days and then reverts to the initial programmed
mode.
–Audit Mode is intended to be used once.
3. Run Mode
–Pit module normal operation mode.
–The 500W ERT Pit Module transmitted message is dependent on its factory settings or
setting programmed with FDM for standard consumption messages (SCM+). For
SCM+ (Mobile), the pit module default bubble-up rate is 10 seconds.
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4. Meter manufacturer Quiet Mode
–Meter manufacturers can configure the pit module for Quiet Mode after initializing and
direct mounting the pit module in the factory.
–The pit module awakens from Quiet Mode and enters run mode in one of two ways:
1. The pit module detects consumption at the top of the hour (last hourly interval >1 or
<-1).
2. The pit module receives a two-way command (for example, a Read ERT using
FDM software).
Firmware Functionality
OpenWay Riva
This section lists the 500W ERT module firmware information and lists functionality by
version.
Firmware part
number
Global
software
release
version (GSR)
FDM Check
Endpoint
firmware
version
Over-the-air
firmware part
number
Firmware functionality
FMW-1601-004 4.1 1.3.7 ■Network topology
■IPv6 addressable
■60 minute interval data
■Mobile Mode
■Firmware download
FMW-1602-006 4.5 2.1.10.0 DFW-1602-006 ■GSR 4.1 functionality
■5, 10, 15, 30 minute
interval data
■Extended meter alarms
■Low battery alarm
■Restricted water flow state
FMW-1602-012 4.5 2.2.6.0 DFW-1602-012 ■4.1 GSR compatibility
■4.5 2.1.10.0 compatibility
■Bug fix to Leak Sensor
compatibility
FMW-1604-006 5.0 4.3.15.0 DFW-1604-006 ■Intelis Water meter
encoder support
■1 Minute sub hourly
support (Network Mode
only)
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Firmware part
number
Global
software
release
version (GSR)
FDM Check
Endpoint
firmware
version
Over-the-air
firmware part
number
Firmware functionality
■Ability to separate FWDL
from Comm FW vs.
Metrology FW
■Remote Auditing of 500W
in Network mode
■Extended Fan
Connectivity Mode
(GeoMode)
FMW-1607-001 5.1 Register
Firmware: 7.8.7.0
Encoder Image:
3.1.9.0
DFW-1607-001 ■5.0 GSRcompatibility
■Increased data rate
■Network authentication
optimization
■FWDLenhancements
FMW-1608-001 5.3 Register
Firmware: 8.8.4.0
Encoder Image:
3.1.9.0
DFW-1608-001 ■GSR 5.1 compatibility
GenX
This section lists the GenX 500W ERT module firmware information and lists functionality by
version.
Note: Each new version contains the features associated with the previous GSR.
Part number Global
software
release
(GSR)
version
FDM Check
Endpoint firmware
version
Over-the-Air
firmware part
number
Firmware functionality
FMW-1606-001 2.0 6.6.0.0 DFW-1606-001 ■Firmware download
■100S Mobile Modes
■1, 5, 15, 30, 60-minute interval data
■Extended Meter Alarms
Table 1GenX firmware details
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Events and Alarms
Mobile Mode
Extended Alarm Flag
This is retrievable with two-way communication.
Register Error Flag
■The Register Error flag sets if the Register Error Detected flag is active for 24 hours.
■The Register Error Flag remains active for 40 days in Mobile Mode.
Register Error Detected
■Register Error Detected indicates that the remote 500W ERT module is not
communicating with the register/meter. The event or alarm flag automatically clears after
the 500W ERT module receives a successful read from the register.
Note: The Register Error Detected flag may be an indicator of a damaged register.
Low Battery Warning
■The remote modules include a battery life estimator. The estimator is based on the
number of data packets sent at the various power levels and the age (self-discharge) of
the 500W ERT module . The low battery warning allows the utility to easily identify which
water modules are nearing end-of-life in a mixed population and gives the utility the
opportunity to schedule replacement.
Note: The low battery warning is a single flag that is set when the battery has less than
10% remaining capacity, which typically corresponds to 2 years of battery life remaining.
Battery life is evaluated daily at midnight.
Network Mode
Note: 500W ERT module events and alarms are dependent on the module's firmware
version. For more information, see Firmware Functionality on page 14.
The 500W ERT module reports the tampers available in Mobile Mode as well as extended
meter alarms available from new solid-state and electronic meters connected to the 500W
ERT module . The extended alarms include:
Extended meter alarms are only available when a 500W is in Network Mode.
■Empty pipe
■Temperature
■High flow
■Meter low battery
■Meter tampering
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■Reverse flow
■Zero consumption
For more information about the extended alarms, see the OpenWay®Collection Manager
Device Interface Guide.
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3
Installing the 500W ERT Pit Module
Install the pit module using one of the following methods. (For mounting option accessories,
see Pit Module Mounting Accessories on page 19.)
Pit module mounting options
Through-lid The pit module mounts in lids with hole sizes from
1-3/4 inches to 2-inches. Installation requires the
Pit mount kit.
Rod mount* The pit module mounts on a 1/2-inch outside
diameter rod. Installation requires the rod mount
adapter.
Wall mount* The pit module mounts to a wall or other vertical
surface. Installation requires the rod mount
adapter.
* Rod and wall mount installations require the Itron through-the-lid remote antenna.
Important! The 500W ERT pit module is shipped with a protective cover over the
connectors. The protective cover must be fully engaged over the connectors until
the module is installed to protect the module's connectors from damage.
For 500W ERT pit boxes, the type of installation method is based on the location of the meter
in the pit box and the lid material. Itron recommends mounting the pit module in pit boxes with
in plastic lids (or other composite materials) for optimum network performance. Metal lids
require a through-lid remote antenna and rod or wall mount accessory for optimal pit module
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radio performance. The pit modules are temperature rated from -20° C to +60° C. Do not
install the pit module in locations that may exceed the temperature rating.
Warning
While Itron modules are designed to withstand a drop, dropping the module may damage the
device and void the warranty.
Pit module positioning other than upright will negatively affect radio performance.
Internal circuit card components are sensitive to electrostatic discharge. Be careful not to
touch any part of the meter body, register housing, or 500WERTmodule prior to discharging
any static buildup on your person. To discharge yourself, touch a grounded metal object such
as the metal water pipe or an earth-grounded metal structure.
Pit Module Mounting Accessories
Accessory Part number
Remote antenna kit (required for rod and wall mount
installations)
CFG-0900-003
500W ERT module rod mount adapter CFG-1601-002
Fiberglass mounting rod. (Minimum order quantity is 100.)
12" OEM-1006-001
18" OEM-1006-002
36" OEM-1006-003
500W ERT module pit lid mounting kit CFG-1601-001
Cable armor (seeUsing the Itron Cable Armor on page 42for field retrofit installation instructions)
5 foot cable thin-insulation (with protective cap and
cable armor)
CFG-0151-006SS
5 foot cable thick-insulation (with protective cap and
cable armor)
CFG-0151-010SS
5 foot cable armor for field retrofit FAB-1302-001
Pit module universal environmental cap MSC-0019-011
Itron security seal MSC-0018-001
Caution: Shield unconnected pit module connectors on field installed modules with
protective environmental caps. Do not leave an exposed connector in the field.
Environmental caps employ multiple seals to increase connector life.
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Pit Modules with Integral Connectors
Prior to connecting inline connectors to the pit module connectors, remove the environmental
cap. If pit modules with integral connectors and the registers are not installed at the same
time, secure the protective environmental connector cap on the pit module connector using an
Itron security seal (Itron part number MSC-0018-001). Cable ties are not shipped with the pit
module, but can be ordered from Itron. Use the protective cap (on the pit module side) in the
field for up to one year.
Warning! If a three-port pit module is installed but the telemetry device is not
attached, the environmental cap (MSC-0019-0011) must remain in place on the
blue connector (telemetry) to protect the connector from damage.
Through-lid Installation
This section provides instructions to mount the pit module in a plastic or composite pit lid of ½"
to 2-1/2" thickness with a drilled, round 1-3/4-inch, 1-7/8-inch, or 2-inch hole.
Required Tools and Hardware
This mounting method requires the pit lid mounting hardware (CFG-1601-001).
Note: Pit lid mounting is not intended for applications involving vehicular traffic. Use the
remote antenna kit in incidental traffic areas (such as residential environments).
This section provides the instructions to install the pit module in a pit lid with a hole using the
pit lid mounting bracket. Verify that you have the following items to complete the installation.
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3
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