
LIMITED WARRANTY
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LIMITED WARRANTY
LIMITED WARRANTY TO ORIGINAL CONSUMER
This Ivation® Electric Charcoal Chimney Starter (“Product”), including any accessories
included in the original packaging, as supplied and distributed new by an authorized
retailer is warranted by C&A Marketing, Inc. (the “Company”) to the original consumer
purchaser only, against certain defects in material and
workmanship (“Warranty”) as follows:
To receive Warranty service, the original consumer purchaser must contact the Company
or its authorized service provider for problem determination and service procedures.
Proof of purchase in the form of a bill of sale or receipted invoice, evidencing that the
Product is within the applicable Warranty period(s), MUST be presented to the Company
or its authorized service provider in order to obtain the requested service.
Service options, parts availability, and response times may vary and may change at any
time. In accordance with applicable law, the Company may require that you furnish additional
documents and/or comply with registration requirements before receiving warranty
service. Please contact our customer service for details on obtaining warranty service:
Email: info@myivation.com
Phone: 1-866-849-3049
Shipping expenses to the Company’s Return Facility are not covered by this warranty,
and must be paid by the consumer. The consumer likewise bears all risk of loss or
further damage to the Product until delivery to said facility.
EXCLUSIONS AND LIMITATIONS The Company warrants the Product against defects
in materials and workmanship under normal use for a period of ONE (1) YEAR from
the date of retail purchase by the original end-user purchaser (“Warranty Period”). If
a hardware defect arises and a valid claim is received within the Warranty Period, the
Company, at its sole option and to the extent permitted by law, will either (1) repair the
Product defect at no charge, using new or refurbished replacement parts, (2) exchange
the Product with a Product that is new or which has been manufactured from new or
serviceable used parts and is at least functionally equivalent to the original device, or
(3) refund the purchase price of the Product.
A replacement Product or part thereof shall enjoy the warranty of the original Product
for the remainder of the Warranty Period, or ninety (90) days from the date of
replacement or repair, whichever provides you longer protection. When a Product or
part is exchanged, any replacement item becomes your property, while the replaced
item becomes the Company’s property. Refunds can only be given if the original
Product is returned.
This Warranty does not apply to:
(a) Any non-Ivation® Electric Charcoal Chimney Starter product, hardware or software,
even if packaged or sold with the Product;
(b) Damage caused by use with non-Ivation® Electric Charcoal Chimney Starter
products;
(c) Damage caused by accident, abuse, misuse, flood, fire, earthquake, or other
external causes;
(d) Damage caused by operating the Product outside the permitted or intended uses
described by the Company;
(e) Damage caused by third party services;
(f) A Product or part that has been modified to alter functionality or capability without
the written permission of the Company;
(g) Consumable parts, such as batteries, fuses and bulbs;