Ivoclar Vivadent Programat P310 User manual

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Programat®P310
Operating Instructions
Valid from
software V5.0

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List of parts 4
1. Introduction / Signs and Symbols 7
1.1 Introduction
1.2 Signs and symbols contained in these Operating Instructions
1.3 Notes regarding the Operating Instructions
1.4 Notes on the different voltage versions
1.5 Notes on the images in the Operating Instructions
2. Safety First 9
2.1 Indications
2.2 Health and safety instructions
3. Product Description 14
3.1 General aspects
3.2 Hazardous areas and safety equipment
4. Installation and Initial Start-Up 15
4.1 Unpacking and checking the contents
4.2 Selecting the location
4.3 Assembly
4.4 Removing the furnace head
4.5 Initial start-up
5. Operation and Configuration 22
5.1 Introduction to the operation
5.2 Firing programs and programming options
5.3 Advanced functions of the furnace
6. Practical Use 50
6.1 Firing with an Ivoclar Vivadent program
6.2 Firing with an individual program
7. Maintenance, Cleaning, Diagnosis 53
7.1 Monitoring and maintenance
7.2 Cleaning
7.3 Service note
7.4 Stand-by
7.5 Power-saving mode
8. What If ... 55
8.1 Error messages
8.2 Additional error messages
8.3 Technical malfunctions
8.4 Repair
8.5 Resetting to factory settings
9. Product Specifications 61
9.1 Delivery form
9.2 Technical data
9.3 Acceptable operating conditions
9.4 Acceptable transportation and storage conditions
10. Appendix 63
10.1 Program table
Table of Contents

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List of parts
1 Air vents furnace head
2 Furnace head housing
3 Warnings
4 Touch screen
5 Keypad
6 Optical Status Display (OSD)
7 Cooling Tray
11 Cover for head opening
mechanism
12 Air vents (base)
13 USB connection
14 USB interface
15 Ethernet connection
8 Screw for cooling tray
9 Housing base
10 Furnace feet

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27 Rating plate
28 Vacuum pump fuse
29 Vacuum pump socket
30 Vacuum pump power cord
16 Insulation
17 Firing plate
18 Firing plate holder
19 Frame plate
31 Cover for head
opening mechanism
32 Connection cover
21 QTK2 heating muffle
22 Furnace head sealing ring
23 Sealing surface
33 Screw for
connection cover
34 Air vents rear panel
35 Heating element fuse
36 Vacuum hose connection
37 Vacuum hose
20 Speaker
24 On/Off switch
25 Power socket
26 Power cord
List of parts

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40 Heater cable
41 Thermocouple cable
42 Furnace head vacuum hose
43 Plug fuse
46 Thermocouple plug
47 Thermocouple plug socket
48 Furnace head vacuum
connection
38 Furnace head
mounting
39 Furnace head
release
50 USB download cable 51 Programat Firing Tray Kit 2 52 Programat USB stick
44 Heater plug
45 Heater plug socket
List of parts

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1. Introduction / Signs and Symbols
1.1 Introduction
Dear Customer
Thank you for having purchased the Programat P310. It is a state-of-the art furnace for dental applications. The furnace
has been designed according to the latest industry standards. Inappropriate use may damage the equipment and be harm-
ful to personnel. Please observe the relevant safety instructions and read the Operating Instructions carefully.
Enjoy working with the P310.
1.2 Signs and symbols contained in these Operating Instructions
The signs and symbols in these Operating Instructions facilitate the finding of important points and have the following
meanings:
Symbol Note
Risks and dangers
Important information
Contraindication
Burn hazard
Risk of crushing
The Operating Instructions must be read.
1.3 Notes regarding the Operating Instructions
Furnace concerned: Programat P310
Target group: Dental technologists, dental professionals
These Operating Instructions facilitate the correct, safe and economical use of the furnace. Should you lose the Operating
Instructions, extra copies can be ordered at a nominal fee from your local Ivoclar Vivadent Service Centre or downloaded
from www.ivoclarvivadent.com.

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1.4 Notes on the different voltage versions
The furnace is available with different voltage versions.
– 110 – 120 V / 50 – 60 Hz
– 200 – 240 V / 50 – 60 Hz
In the Operating Instructions, the furnace is described in the 200–240 V voltage version. Please note that the voltage range
shown on the images (e.g. rating plate) may differ depending on the voltage version of your furnace.
1.5 Notes on the images in the Operating Instructions
All images and illustrations in these Operating Instructions are used for exemplification and the details are not authoritative for
the construction of the furnace. They are symbols which may slightly differ from the original, e.g. due to simplification.
1. Introduction / Signs and Symbols

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2. Safety First
This chapter is especially important for individuals who work with the Programat P310 or who have to carry out
maintenance or repair work. This chapter must be read and the corresponding instructions followed!
2.1 Indications
The Programat P310 must only be used to fire dental ceramic materials and it should be used for this purpose only. Other
uses than the ones stipulated, e.g. cooking of food, firing of other materials, etc., are contraindicated. The manufacturer
does not assume any liability for damage resulting from misuse. The user is solely responsible for any risk resulting from
failure to observe these Instructions.
Further instructions to assure proper use of the furnace:
– The instructions, regulations, and notes in these Operating Instructions must be observed.
– The instructions, regulations, and notes in the material‘s Instructions for Use must be observed.
– The furnace must be operated under the indicated environmental and operating conditions (see Chapter 9.3).
– The Programat P310 must be properly maintained.
Risks and dangers
The furnace head must not be removed from the furnace base as long as the
furnace head is connected by means of the cables.
Make sure that no liquids or other foreign substances enter the furnace.
Burn hazard: Never place objects in the firing chamber by hand, since there is
a burn hazard. Always use the tongs (accessories) supplied for this purpose.
Never touch the hot surface of the furnace head, as there is a burn hazard.
Do not carry the furnace by the cooling tray.

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Do not carry the furnace head by the cables, since the cables and
connections may be damaged.
The furnace head has an electric drive and must be operated by means of
the electronic controls. Never open the furnace head by hand, since the
mechanism will be damaged.
The furnace must not be operated if the quartz tube in the firing chamber or the insulation of the firing
chamber is damaged. There is a risk of electric shock upon contact with the heating wire. Avoid damage of
the insulation by contact with the investment tongs or firing tongs.
Contraindication
Firing trays must not be placed in the area surrounding the firing plate, since
this will obstruct the closing of the furnace head.
Foreign objects must not be placed on the furnace head or the air vents.
Make sure that no liquids or other foreign objects enter the air vents, since
this may result in an electrical shock.
Never use the furnace without a firing table.
2. Safety First

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Do not touch the thermocouple and the quartz tube in the firing chamber.
Avoid contact with the skin (grease contamination), as the parts may be
prematurely damaged.
Do not insert any foreign objects into the air vents. There is a risk of
electrical shock!
This product contains ceramic fibres and may release fibre dust. Do not use
compressed air, or blow on the furnace thus distributing the dust in the
environment and observe the additional notes on page 13.
Risk of crushing / burn hazard
Never reach under the furnace head with the hand or other parts of the
body, since there is a risk of crushing and a burn hazard.
Never reach behind the rear cover with the hand or a finger in particular.
There is a risk of crushing.
2. Safety First

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2.2 Health and safety instructions
This furnace has been designed according to EN 61010-1 and has been shipped from the manufacturer in excellent condi-
tion as far as safety regulations are concerned. To maintain this condition and to ensure risk-free operation, the user must
observe the notes and warnings contained in these Operating Instructions:
– The user must especially become familiar with the warnings and operating conditions to prevent injury to personnel or
damage to materials. The manufacturer is not responsible for damage resulting from misuse or failure to observe the
Operating Instructions. Warranty claims cannot be accepted in such cases.
– Before switching on the furnace, make sure that the voltage indicated on the rating plate complies with your local
power supply.
– The power socket must be equipped with a residual current circuit breaker.
– The power plug serves as a circuit breaker and must be plugged into a socket with protected contacts.
– Only use the supplied original power cord. Do not use an inadequately measured replacement.
– Place the furnace on a fire-proof table. Observe local regulations (e.g. distance to combustible substances or objects,
etc.).
– Always keep the air vents at the rear and the side of the furnace free from obstruction.
– Do not touch any parts that become hot during the operation of the furnace. There is a burn hazard.
– When removing hot components from the firing chamber (e.g. firing table, firing tray), make sure not to place them on
a flammable surface!
– Clean the furnace only with a dry, soft cloth. Do not use any solvents! Disconnect power before cleaning and allow the
furnace to cool down!
– The furnace must be cool before it is packed for transportation purposes.
– Use original packaging for transportation purposes.
– Before calibration, maintenance, repair or change of parts, the power must be disconnected and the furnace has to be
cool if it has to be opened.
– If calibration, maintenance or repair has to be carried out with the power connected and furnace open, only qualified
personnel who are familiar with the risks and dangers may perform these procedures.
– After maintenance, the required safety tests (high voltage resistance, protective conductor, etc.) have to be carried out.
– Ensure that only fuses of the indicated type and rated current are used.
– If it is assumed that safe operation is no longer possible, the power must be disconnected to avoid accidental operation.
Safe operation is no longer possible if
– the furnace is visibly damaged;
– the furnace does not work;
– the furnace has been stored under unfavourable conditions over an extended period of time.
– Use only original spare parts.
– The temperature range for faultless operation is +5 °C to + 40 °C.
– If the furnace has been stored at very low temperatures or high atmospheric humidity, the head has to be opened and
the furnace dried or left to adjust to room temperature for approx. 4 hours (do not connect the power yet).
– The furnace has been tested for use at altitudes of up to 2000 m above sea level.
– The furnace may only be used indoors.
– Before leaving the factory, the furnace functions were tested for several hours. It is therefore possible that these tests
have caused slight discolouration of the insulation. Nevertheless, your Programat P310 is still a brand new furnace.
2. Safety First

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Any disruption of the protective conductor either inside or outside the furnace or any loosening of the
protective conductor may lead to danger for the user in case of malfunction. Deliberate interruptions are not
tolerated.
Materials developing harmful gases must not be fired!
Warnings regarding the dismounting of the heating muffle
This product contains ceramic fibres and may release fibre dust. Fibre dust has proved to be carcinogenic in
animal experiments. The heating muffle may only be dismounted by a qualified After Sales Service Centre.
Information regarding the Safety Data Sheet is also available from your After Sales Service Centre.
Disposal:
The furnaces must not be disposed of in the normal domestic waste. Please correctly dispose of old furnaces
according to the corresponding EU council directive. Information regarding disposal may also be found on the
respective national Ivoclar Vivadent homepage. The packaging may be discarded with the regular household
refuse.
2. Safety First

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3. Product Description
3.1 General aspects
The Programat P310 is a modern ceramic furnace for dental applications. The firing chamber may be heated up to max.
1200 °C by means of a heating element. Furthermore, the firing chamber has been designed in such a way that a vacuum
may be created with a vacuum pump. Electronic components with the corresponding software monitor and control the
firing programs. Additionally, the set and actual temperatures are continuously compared.
The Programat P310 consists of the following components:
– Furnace base with electronic controls
– Furnace head with firing chamber
– Cooling tray
– Firing table
– Power cord and hose for vacuum pump
3.2 Hazardous areas and safety equipment
Description of the hazardous areas of the furnace:
Hazardous area Type of risk
Firing chamber Burn hazard
Opening/closing mechanism Risk of crushing
Electrical components Risk of electrical shock
Description of the safety equipment of the furnace:
Safety equipment Protective effect
Protective conductor Protection from electrical shock
Electrical fuses Protection from electrical shock
Furnace housing and end caps Protection from electrical shock, burning and crushing

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4. Installation and Initial Start-Up
4.1 Unpacking and checking the contents
Remove the furnace components from their packaging and place them on a suitable table. Please observe the instructions
on the outer packaging.
There are no special transportation grips on the furnace. Support the bottom of the furnace to carry it. Check the delivery
for completeness (see delivery form in Chapter 9) and transportation damage. If parts are damaged or missing, contact
your local Ivoclar Vivadent Service Centre.
We recommend keeping the original packaging for future service and transportation purposes.
4.2 Selecting the location
Place the furnace on a flat table using the furnace feet. Make sure that the furnace is not placed in the immediate vicinity
of heaters or other sources of heat. Make sure that air may properly circulate between the wall and the furnace. Also
ensure that there is enough space between the furnace and the user, as the furnace releases heat during the opening of
the furnace head.
The furnace should neither be placed nor operated in areas where there is an explosion hazard.

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17
18
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4.3 Assembly
Assembling the furnace is very easy and involves only few steps. Before you start assembling the furnace, make sure that
the voltage indicated on the rating plate (27) complies with the local power supply. If this is not the case, the furnace must
not be connected.
Step 1:
Mounting the cooling tray (7)
Remove the two screws for the cooling tray (8).
Secure the cooling tray (7) with the two screws (8).
Step 2:
Placing the firing plate
Place the firing plate (17) on the frame plate (18). If placed correctly,
the bottom side of the firing plate automatically centres on the
frame plate.
Place the cooling tray (7) on the frame plate (19). Make sure that the
cooling tray is correctly positioned.
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4. Installation and Initial Start-Up

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1
2
Step 3:
Mounting the furnace head
The complete furnace head is best mounted with the rear panel of
the furnace pointing towards the user. Lift the furnace head with
both hands (see picture) and carefully position it on the furnace head
mounting.
Step 4:
Connections
Connect the cables of the furnace head with the furnace base.
Proceed as follows:
– Connect the vacuum hose (48).
– Insert the thermocouple plug (46). (Make sure that the polarity of
the plug is correct.)
– Insert the heater plug (44).
1. Insert the heater plug in the intended socket.
2. Secure the heater plug by rotating it 45° until it snaps into place.
Position the furnace head mounting as shown in
the picture until the furnace head audibly snaps
into place. Make sure that the firing plate or the
insulation is not damaged by mounting the
furnace head.
46 48
44
4. Installation and Initial Start-Up

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32
33
Step 5:
Mounting the hood
Once all cables are properly connected to the furnace base, close the
hood (11) over the connections.
Step 7:
Establishing additional connections
Power connection
Please make sure that the voltage indicated on the rating plate
complies with the local power supply. Subsequently, connect the
power cord (26) with the power socket of the furnace (25).
The furnace may only be operated with the supplied
power cord.
Vacuum pump connection
Connect the vacuum pump plug (30) with the vacuum pump socket
(29). We recommend using only a vacuum pump from Ivoclar
Vivadent, since these pumps are especially coordinated with the
furnace. If other pumps are used, please observe and do not exceed
the maximum power consumption.
Do not shorten the vacuum hose! The minimum length of
the vacuum hose is 1.6 m.
Step 6:
Mounting the connection cover
Mount the connection cover (32) and secure it with the fastening
screw (33). Make sure that the lateral catch springs snap into place
when mounting the connection cover.
The furnace may only be operated with the hood and the
connection cover mounted!
25
26
29
30
4. Installation and Initial Start-Up

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4.4 Removing the furnace head
Before the hood and the connection cover are removed, the furnace
has to be switched off and the power cord disconnected from the
power socket.
1. Loosen and remove the knurled screw (33) of the connection
cover (32).
2. Dismount the connection cover (32).
3. Open the hood (11).
4. Release the heater plug (44) and disconnect it with a 45° anti-
clock-wise rotation.
5. Disconnect the thermocouple plug (46).
6. Disconnect the vacuum hose (42).
7. Press the leaf spring (39) with a finger, lift off the furnace head
at the same time and remove it.
Make sure the furnace head has completely cooled
down before it is removed (fire hazard).
4. Installation and Initial Start-Up
4.5 Initial start-up
1. Connect the power cord with the wall socket.
2. Put the On/Off switch (24) at the rear of the furnace on position I.
4.5.1 Basic settings upon initial start-up
Upon the initial start-up of the new furnace, a number of basic
settings are required. These settings will be stored and will not appear
anymore upon following starting procedures.
Step 1:
Language selection
The first setting is the language selection. The touch buttons (display keys) can be operated by tapping the display.
Step 1 Step 2 Step 3
Select the desired language using the [Arrow up/down] buttons. Confirm the entry with the green button. The [Next]
button is used to reach the next entry screen.

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Step 2:
Select the temperature unit
Select the desired temperature unit.
The [Next] button is used to reach the next entry screen.
Step 3:
Select the date format
Select the date format.
Confirm the entry with the green button. The [Next] button is used to reach the next entry screen.
Step 4:
Enter the date
Set the date (day, month, year).
Confirm the entry with the green button. The [Next] button is used to reach the next entry screen.
Step 5:
Enter the time
Set the time (hours, minutes, seconds).
Confirm the entry with the green button. The [Next] button is used to reach the next entry screen.
The initial start-up and entry of the basic settings are now complete. The furnace will now automatically conduct a self-
test. The performance of all furnace components is automatically checked.
4. Installation and Initial Start-Up