J.Burrows JBMATEL12K User manual

Matrix Executive Electric Height Adjustable Desk
JBMATEL12K, JBMATEL15K, JBMAEV15OA
A. Learning Process:
Press and button for 3 seconds after the initial assembly of thedesk.
B. Stroke Reset
After the initial assembly of the desk or if the display shows either of “E10, E20 E60”,
press the button for 3 seconds or until it shows , the desk will automatically
move down to the lowest point and rebound back up. The learning process & stroke reset
is then finished and will display the lowest height position.
2. Lifting
The desk will go up and down when pressing or .
3. Height memory setting
Move the desk up or down to a desired position. Press the button after which the
display will blink, then press a numeric key ( or ) to save the desired height
to the corresponding preset position. The display will stop blinking and exit the memory
mode if there is no numeric key pressed within 5 seconds.
Once you have saved the desired heights you can press that numeric key to automatically
move the desk to the saved height.
4.
1. Press and hold the button for 3 seconds, display will show “S--" and blink.
2. Press the button to move through the below setup menu functions, the function list
is as follows:
Unit（ ）: Display height on screen in centimeters or inches;
Brightness（）: Brightness of the controller;
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User Manual and Trouble Shooting Guide
1. nitial Setup
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or
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Setup Menu

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Beep（ ）: Turn on/off beep sound;
Collision Force（ ）: Collision protection sensitivity;
To navigate through the setup menu use the below buttons：
Backspace key (back to previous menu) or Exit Setup Menu
Tab switch
Enter key (enter to next menu or confirm the current operation)
If there is no numeric key pressed within 20 seconds the Setup Menu will be exited.
Main menu interface Submenu
interface Description
SI Metric
Unit Inch
Select height unit to be displayed in cm or
inches.
or to choose the height unit, and press
to confirm and save it. The system will exit after
2 seconds.
Low
Normal
Brightness
High
Select brightness setting of controller. Use or
to choose the brightness level,and press
to confirm and save it. The system will exit after
2 seconds.
Off
Beep On
Turn on or off the beep sound. Use or to
choose sound on or off, and press to
confirm and save it. The system will exit after 2
seconds.
Off
Light
Normal
Collision Force
Heavy
Select collision protection sensitivity. Use or
to choose the sensitivity, and press to
confirm and save it. The system will exit after 2
seconds.

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5. Protection codes and warnings
E16 Block protection
1. Message “E16” relates to the desk s stability and sensitivity and the anti collision
function within the transformer.
2. Please ensure the transformer, part 10, sits flat in the tray, part 15, and part 15 is
level. Then press up or down button for height adjustment.
3. Message "E16" will flash on the screen for 5 to 10 seconds if the desk hits or has
been hit by an object during operation. Please ensure you remove the object away
from the desk then press the up or down button to adjust your desk height.
4. If error message "E16" continu s to flash, please unplug the desk and wait for at
least 1 minute before you plug it back in. You will also need to check and ensure all
cables are connected properly following the assembly instructions. Once you have
done the check, plug the desk back into the powerpoint and start the
process by pressing the down arrow for 5 seconds until it shows "rES", the desk will
automatically move down to the lowest position and rebound back up.
5. If above steps cannot resolve the problem, please follow Collision Force
adjustment on page 2, to adjust the anti collision protection sensitivity to ‘H’ or ‘Off’.
HOT Overheat protection
The desk has entered the overheat protection after operating for a long time. Wait
for 20 minutes before operating again to allow the desk to cool down.
E10 Motor fault protection
Check and confirm the connection between motor and controller is correct as per
the Assembly Instructions, then power the desk off and on again and follow the
follow the Stroke Reset Process.
E20 Overload protection
The desk has more weight than the intended weight capacity. Remove objects from
the desktop to ensure the desk is not overload with weight then power the desk off
and on again or follow the Stroke Reset Process.
E31 Undervoltage protection
An alarm will sound when the supply voltage is lower than the required voltage.
Power the desk off and on again or follow the Stroke Reset Process.
E32 Overvoltage protection
An alarm will sound when the supply voltage is higher than the required voltage.
Power the desk off and on again or follow the Stroke Reset Process.
E60 Out-of-step protection
Check and ensure the motors of each leg are at an identical height and their
connection to the controller is correct as per the Assembly Instructions, then power
the desk off and on again or follow the Stroke Reset Process.
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e
Stoke Reset
Desk
Moving in
Reverse
Direction
If desk moves in opposite direction, refer to Assembly Instructions step 2 showing
left and right leg.
Desk
Not
Functioning
If the desk is not moving or only moving on one side but can hear the motor is
functioning, the internal rod may not be inserted correctly into the motor.
Remove desktop and using Part I or pliers, ensure rod is firmly in motor in the
correct direction as per Assembly Instruction Step .
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