Jabra M5390 User manual

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Contents
1. Overview ..................................................2
2. Fitting the headset ...........................................3
3. Setting up your desk phone ....................................4
4. Setting up your cell phone......................................7
5. Making a call from your desk phone ..............................8
6. Answering a call from your desk phone ............................9
7. Making and answering a call from your cell phone ...................10
8. Features ..................................................12
9. Reset/Pairing ..............................................15
10. Using the Jabra M5390 Multiuse Headset with multiple
Bluetooth®-enabled devices ................................... 16
11. Operating devices in multiuse scenarios ..........................16
12. Switching between Base and Jabra A335w Dongle in a multiuse scenario ..17
13. Troubleshooting & FAQ .......................................17
14. Maintenance, safety and disposal ...............................18
15. Appendix – GN 1000 Remote Handset Lifter (RHL) (optional accessory) ...19
Thank you
Thank you for purchasing the Jabra M5390 Multiuse headset.
The Jabra M5390 Multiuse Headset is supplied together with the Jabra A335w Dongle and the Jabra M5390 Multiuse Base.
This unique combination allows you to use one single headset for all your communication needs. The Jabra M5390 Multiuse
headset connects simultaneously to mobile phones and desk phones - or to mobile phones and PC softphones.
The headset base and the headset are used together with your desk phone.
The dongle allows the headset to communicate with a softphone such as Microsoft Office Communicator, Skype or Cisco IP
Communicator, etc. through your PC or laptop.The headset can also be connected directly to your Bluetooth®-enabled cell
phone.
Furthermore, the headset and dongle have been optimized for the new wideband technology and are compliant to the
TIA-920 specifications that ensure clear and crisp voice reception and transmission (wideband is only supported between
the dongle and the headset).

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1. Overview
Headset
[1] Visual indicator
[2] Answer/End button
[3] Volume up/down
[4] Ear hook
[5] Mute button
[6] Microphone
[7] Reset button
[8] Snap-on cover (replaceable)
Base unit
[9] Charge cradle
[10] Visual indicator
[11] Clear dial tone switch
[12] AUX port
[13] Telephone port
[14] Handset port
[15] AC power adapter port
[16] Transmit volume
[17] Reset button
[18] Headset switch
Cords & adapters
[19] Connection cord
[20] AC power adapter
[21] Dongle
[22] Travel charger
[23] USB cable for travel
charger
2. Fitting the headset
Fitting to the headset to
your ear
2.1 Open the hinged ear hook as
wide as possible. 1)
2.2 Hold the headset to your ear
so that the speaker fits comfort-
ably and the microphone points
towards your mouth.
2.3 Close the hinged ear hook
around your ear.
2.4 Adjust the ear hook for a
comfortable fit.
Fitting the headset to your
left ear
2.5 Pull the ear hook hinge from
the slot and insert it on the opposite
side of the headset into the slot
marked with L. Perform steps
2.1 – 2.4 above.
2.1
2.2
2.3
2.4
2.5
2.6
2.1
2.2
2.3
2.4
2.5
2.6
2.1
2.2
2.3
2.4
2.5
2.6
2.1
2.2
2.3
2.4
2.5
2.6
1)
Note: The headset is configured by default for use with the right ear.
2.1
2.2
2.3
2.4
2.5
2.6
2.1 2.2
2.3 2.4
2.5
Definition of “Tap, double tap and press”:
Tap = Press the button for up to 0.8 sec.
Press = Press a button for longer than 0.8 sec, and release before 1.5 sec. Listen for a tone.
Double tap = Two taps made within 0.5 sec.
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If your telephone has a headset
port, go directly to 3.2b.
3.1 Unplug the handset cord from
your telephone and connect it to
the port on the base unit marked
with .
3.2a Connect the enclosed
telephone cord to the now empty
handset port on the telephone,
and to the port on the base unit
marked with .
3.2b (Only for use on phones
with a headset port) Connect the
enclosed telephone cord to the
headset port on telephone, and
to the port on base unit marked
with .
3.3 Connect the AC power adapter
to the port on the bottom of
base unit, then plug the adapter
into the AC power outlet. If the
headset power supply is discon-
nected, the indicator on the base
will flash green.
3. Setting up your desk phone
3.1
3.2
3.3
3.4
3.5
3.1
3.3
3.1
3.2
3.3
3.4
3.5
3.2
Note: The AUX port is used for Remote Handset Lifter (RHL). Please refer to the Appendix.
3.1
3.2
3.3
3.4
3.5
4.1 4.5
4.6
4.7
4.8
4.2
4.3
4.4
3.4 Place the headset in the
charge cradle and charge for a
minimum of 30 min. before
use. A full charge takes about
2 hours. The visual indicator
on the headset will flash green
while headset is charging, and
the light will remain steady green
when fully charged. The same
procedure is to be followed when
using the travel charger.
3.5 Turn the headset on by
pressing the Answer/End button
for 1 sec. (the visual indicator will
flash blue four times and headset
will beep three times), or by
placing headset in charge cradle.
Turn the headset off by pressing
the Answer/End button for 2 sec.
(visual indicator will flash blue
four times and headset will beep
three times).
3.4
3.5
3.8
3.6 Clear dial tone
3.6 Take the headset out of
charge cradle and put it on.
3.7 Pick up the telephone handset
and listen for a dial tone through
the headset.
3.8 If dial tone is missing or unclear,
slowly slide the clear dial tone
switch on bottom of base unit
through the 3 settings.
3.9 Set the switch to the position
that gives the clearest dial tone.
4.1 4.5
4.6
4.7
4.8
4.2
4.3
4.4
3.1
3.2
3.3
3.4
3.5
3.1
3.2
3.3
3.4
3.5
2 sec
5.1
5.2
5.3
5.4
4.1 4.5
4.6
4.7
4.8
4.2
4.3
4.4
3.7
3.9

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Setting the outgoing volume
3.10 Make a call (see section 4)
to someone who can act as a test
person.
3.11 Adjust the outgoing volume
using the transmit volume control
on the base unit. Move the switch
through the 3 settings until test
person confirms the appropriate
volume. 1)
Setting the incoming volume
3.12 During a call, adjust incoming
volume by pressing the Volume
button on the headset.
3.13
A tone will be heard to indicate
when min./max. volume is reached.
3.11
3.12 3.13
3.10
1)
Note: If you can hear your own voice, the outgoing volume is probably too high. Reduce the volume setting on
your desk phone (if the feature is available) and compensate by increasing the volume on your headset.
4.1 4.5
4.6
4.7
4.8
4.2
4.3
4.4
4.1 4.5
4.6
4.7
4.8
4.2
4.3
4.4
4.1 4.5
4.6
4.7
4.8
4.2
4.3
4.4
4. Setting up your cell phone
Setup
Pairing your headset with your cell phone
NOTE:
Before use, please charge your headset (see 3.4).
Before using your Jabra M5390 Multiuse headset with a cell phone, you need to pair it with your
cell phone.
•
Make sure the headset is off.
•
During start-up keep pressing the Answer/End button for three seconds. Alternatively remove
the snap-on cover and press the reset button on the headset for three seconds. The visual
indicator on the headset will turn to steady blue. (see 9.1)
•
Instruct your phone's Bluetooth®to ‘discover’ the Jabra M5390 Multiuse headset:
o Follow the instructions in your phone’s User Manual. This usually involves going to a ‘setup,’ ‘connect’
or ‘Bluetooth’ menu on your phone and selecting the option to ‘discover’ or ‘add’ a Bluetooth®device.
o Your phone will find the Jabra M5390 Multiuse headset and ask if you want to pair with it.
•
Accept pairing by pressing Yes/OK (or similar) on the phone and confirm with the passkey or
PIN ‘0000’ (4 zeros).
•
Your phone will confirm when pairing is complete. If pairing is unsuccessful, repeat the steps
above. Some cell phones require a manual connection to be established after pairing. Note that
on some cell phones, the headset has to be set as “Trusted device”.
NOTE:
If you accidentally put the headset into pairing mode, tap the Answer/End button to exit
pairing mode.
IMPORTANT: The same headset can be paired with multiple cell phones. However, if you have
multiple cell phones paired, switched on and within range of the headset, the headset will not be able
to connect to the base. It is only possible to be connected to one cell phone and the headset base at
a time. To be able to connect to the headset base, only have one paired cell phone may be turned on
and within range of the headset.

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5.1
5.2
5.3
5.4
5.1
5.2
5.3
5.4
5.1
5.2
5.3
5.4
5.1
5.2
5.3
5.4
5.5 5.6
5.5 5.6
5.1 Put on headset. 1)
5.2 Lift the handset from cradle,
or press the telephone´s “line”
button if the base is connected
directly to the telephone's headset
port. Then tap the Answer/End
button to transfer the call to the
headset.
5.3 Wait for a dial tone, then the
dial number.
5.4 To end the call, tap the Answer/
End button on the headset and
replace the handset in the cradle,
or press the telephone’s “end call”
button if the base is connected
directly to the telephone’s headset port.
Making a call with your
handset
5.5 Place the headset in charge
cradle.
5.6 Use the handset as usual.
5. Making a call from your desk phone
5.1
5.4
5.2
5.3
1)
Note: When making a call using the telephone handset, make sure the headset is placed in charge cradle.
Otherwise, the call will be routed through to the headset.
5.6
5.5
6.1 Put on headset. 1)
6.2 Lift the handset from cradle,
or press the telephone’s “line”
button if the base is connected
directly to the telephone's headset
port. Then tap the Answer/End
button to transfer the call to the
headset.
6.3 To end the call, tap the Answer/
End button on the headset and
replace the handset in the cradle,
or press the telephone’s “end call”
button if the base is connected
directly to the telephone’s headset
port.
6. Answering a call from your desk phone
5.1
5.2
5.3
5.4
5.1
5.2
5.3
5.4
6.2
6.1
6.2
6.3
6.4
6.5
6.3
6.1
7.1
7.2
7.3
7.4
7.5
10 min
6.4 Switching from your phone's
handset to the headset
6.4 During a call using the tele-
phone handset, take the headset
from the charge cradle. Tap the
Answer/End button and the call
will automatically be routed to the
headset. 1)

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7. Making and answering a call from your cell phone
Making and ending a cell phone call
•
When you make a call from your cell phone, the call will transfer to your headset automatically
(this is subject to your phone's settings, see your cell phone’s User Manual to find out how to
activate this feature).
If your phone does not allow this feature, see your cell phone’s User Manual for details on how to
answer a call with a headset.
•
To end a call, tap the headset Answer/End button, OR press End/Off (or similar) on your cell phone.
Answering and ending an incoming cell phone call
•
To answer, tap the headset Answer/End button on your headset after the first ring OR, if the headset
is placed in the base, simply remove it from the base.
•
To end a call, tap the headset Answer/End button, OR press End/Off (or similar) on your cell phone,
or place the headset in the base.
IMPORTANT: If you answer a call on your cell phone handset, some cell phone models will not
automatically transfer the call to your headset.
Switching from the headset to your cell phone
You can switch from your headset to your cell phone during an active call. You might want to do
this if, for example, your headset battery is running low.
•
Use the menu on your cell phone to switch from the headset to your cell phone during an active
call (see your cell phone’s User Manual).
Switching from your cell phone to the headset
You can switch from your cell phone to your headset during an active call.
•
Use the menu on your cell phone to switch from your cell phone to the headset during an active
call (see your cell phone’s User Manual).
Rejecting an incoming call
•
Press the headset Answer/End button when the phone rings to reject an incoming call.
Depending on your phone settings, the person who called will either be forwarded to your voice
mail or hear a busy signal.
Making a call with Voice Dial
•
Tap the headset Answer/End button to enter Voice Dial mode. (Consult your cell phone’s User
Manual for more information about how to use this feature.)
For best results, record the voice dialing tag through your headset.
Redialing the last number dialed
•
Double tap the headset Answer/End button.
Handling multiple calls
When one call is active on the headset
•
Double tap the Answer/End to place the active call on hold and call the last number dialed.
When one call is active and you receive a second incoming call
•
Tap the Answer/End button to end the active call and answer the incoming call.
•
Double tap the Answer/End button to reject the incoming call.
•
Press Answer/End button for app. 1.5 sec to put the active call on hold and answer the
incoming call.
When one call is active and a second call is on hold
•
Tap the Answer/End button to end the active call and retrieve call waiting on hold.
•
Press Answer/End button for app. 1.5 sec. to switch between the two calls.
Please note that this behaviour may change depending on type of phone connected to the headset.
7.1
7.2
7.3
7.4
7.5
10 min
6.5
1)
Important: Do not hang up the handset as this will disconnect the call.
Switching from the headset to
the telephone's handset
6.5 During a call using the headset,
pick up the telephone handset and
replace the headset in charge cradle.
The call will not be routed through to
the telephone handset until after the
headset is in the charge cradle.

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6.1
6.2
6.3
6.4
6.5
Staying within range
The sound quality through your headset will deteriorate if you move outside of range.1) Move
back into range to restore sound quality. If you move too far from your cell phone, the call might
end or be re-routed to your cell phone from the headset, depending on the cell phone model you
are using. Please see your cell phone’s User Manual for more information on this function.
Remember!
For optimal performance, wear the Jabra M5390 Multiuse headset and your cell phone on the
same side of your body or within a line of sight of one another. In general, you will get better
performance when there are no obstructions between your headset and your cell phone.
1)
Note: If answering a call with telephone handset, make sure the headset is placed in charge cradle.
Otherwise, the call will be routed through the headset.
8.2
8. Features
6.1
6.2
6.3
6.4
6.5
8.1 Muting & unmuting
8.1 Press the Mute button on
headset. A dual tone will be
heard in the headset.
8.2 To unmute, press Mute
button again. A dual tone will be
heard in the headset.
7.1
7.2
7.3
7.4
7.5
10 min
7.1
7.2
7.3
7.4
7.5
10 min
2)
Important: If the headset is out of range for more than 1 min., the connection between base and headset
will be terminated.
Low battery
8.3 App. 10 minutes before the
headset runs out of battery, the
visual indicator on headset will
start to flash with a red light and a
series of tones will be heard.
If the battery runs out of power,
the visual indicator on headset
will switch off automatically.
Replace the headset in the charge
cradle and continue the call using
telephone handset. The headset
contains a battery level indicator.
Tap the Vol. up/down button and
the visual indicator will flash quickly
twice - green, yellow or red depending
on the battery level.
Out of range
8.4 If you go out of range (app.
230 feet/70m), all buttons except
the Answer/End button will stop
working until back in range again.2)
Please note that the majority of cell
phones only support 33 feet/10m.
If the headset is muted when
going out of range, it will also
be muted when returning within
range again.
8.4
8.3
230 feet/70m

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8.1
8.2
8.3
8.1
8.2
8.3
8.1
8.2
8.3
9.1
9.2
9.3
9. Reset/Pairing
9.1 At start-up, press the Answer/
End button down for three seconds.
Alternatively, remove the snap-on
cover and press the reset button
on the headset for three seconds.
The visual indicator on the head-
set will turn to steady blue. 1)
9.2 Then press the reset button
on the base unit for 3 seconds.
The visual indicator on the base
unit will turn steady to blue.
9.3 Make sure headset and
the base are within 3 feet/1m
of eachother. When pairing is
successful,both visual indicators
will flashblue 5 times, and the
visual indicator on the base unit
will turn to steady green.
In order to clear the pairing list
in the base, press and hold the
reset button underneath the base
for 5 seconds. In order to clear
the pairing list in the headset,
press and hold the reset button
on the headset for 5 seconds.
Note that after resetting, a new
pairing sequence has to be set up.
1)
Note: The headset is already paired with the base unit from the factory. Pairing should only be necessary if
a new headset is required to work with an existing base unit (or vice versa).
~3 sec.
~3 sec.
3 feet/1m
Headset switch
8.5 If the headset is absent,
the headset switch must be
activated in order to use the
handset or, if the headset is in
use with another Bluetooth®
device, the headset switch must
be activated in order to use the
handset.
7.1
7.2
7.3
7.4
7.5
10 min
8.5
Features:
Range
230 feet/70m headset/base -
headset/dongle
33 feet/10 m for most cell phones
Talk time/
standby time
Up to 5 hours/up to 60 hours
Transmission
protocol Bluetooth®
Frequency band 2.4 GHz

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10. Using the Jabra M5390 Multiuse headset with multiple Bluetooth®-enabled devices
Your Jabra M5390 Multiuse headset can be paired with up to 8 devices. However, only two can be
connected (paired with the headset, turned on and in range) with the headset at one time. This could
be any two Bluetooth®devices (for example, a cell phone and the Jabra M5390 Multiuse base, or the
Jabra A335w Dongle and a cell phone, or two cell phones). Therefore, if the headset is in range of
the Jabra M5390 Multiuse base or Jabra A335w Dongle, only one additional Bluetooth®device can be
connected to the headset (paired with the headset, turned on and in range).
The headset is by default paired with the base and the dongle. This means that the headset will
automatically connect to these two devices from the factory if in range and turned on. Therefore, if a cell phone
needs to be connected to the headset, either the dongle or base has to be turned off or placed out of range.
It is also possible to have two Bluetooth®-enabled cell phones connected to the Jabra M5390 Multiuse
headset simultaneously. In this case, both the base and the dongle should be disconnected from the
headset.
11. Operating devices in multiuse scenarios
Using the button interface of the headset, it is possible to operate both connected devices in a
multiuse scenario (the two devices connected to the headset). Operations can be divided into
receiving incoming and placing outgoing calls.
If receiving an incoming call from either of the connected devices, this device will automatically be
the device “in use” and a tap of the button will answer the call. Press the buttone to cancel the call.
If you would like to place an outgoing call activated from the headset, you must manually place
one of the devices “in use”. When a device is placed “in use“, everytime a button is pressed on
the headset, the instruction is sent to the selected device. For example, if you wish to make a call
using Voice Dial on the second connected device, you must first make sure that the second device
is “in use”. After confirming the device is “in use“, simply tap the button to activate Voice Dial.
In order to switch between the two connected devices, press the Answer/End button for
app. 1.5 seconds.
After swaping the “in use“ status of two devices, different indicators will be used to indicate
which device is now “in use”; When activating the Jabra A335w dongle as “in use“, the LED of the
dongle will give 5 quick light-blue flashes. Also the speaker of the headset will say “Dongle in
focus”. When activating the Jabra M5390 base as “in use“, the LED on the base will give 5 quick
light-blue flashes. Also the speaker of the headset will say “Base in focus”. When activating a cell
phone as “in use“ the speaker of the headset will say “Mobile in focus”.
Please note that this only applies to multiuse scenarios. If the headset is only connected to one
device, then this device will automatically be “in focus”.
Also note that the Last Number Redial command does not use the “in focus” concept. Upon
double tapping the Answer/End button, the Last Number Redial command will automatically
be sent to the connected device with the most recent incoming call (which was received while
connected to the headset).
12. Switching between the base and the Jabra A335w Dongle in a multiuse scenario
A typical multiuse scenario is to have the headset connected to one cell phone and either the
base or the dongle. If you wish to switch the between base and dongle, while maintaining the
cell phone connection, just press and hold the Volume up/down button for 4 seconds.
13. Troubleshooting & FAQ
Q: Nothing happens when I try to adjust the clear dial tone.
A: Make sure the base is tunning at full power (the visual indicator on the base unit is a steady
green). Then establish a voice link between base and headset (visual indicators on base unit
and headset will be flashing green). Also ensure that the telephone is activated (the handset is
off the hook or the “line” button is pressed).
Q: I hear myself when I talk.
A: Your transmit volume level (please refer to section 3.10) is probably too high.
Turn down the transmit volume level (3->2, 2->1).
Q: The sound through the headset is of poor quality or the person at the other end cannot hear me.
A: Make sure that you have positioned the clear dial tone switch correctly. To do this, call someone
as a test case, and adjust the clear dial tone switch.
Q: When I press the Answer/End button, the GN 1000 RHL lifts, but the call is not connected.
A: Make sure that you are using the telephone’s handset port and not the headset port
(if your telephone has one), when using a GN 1000 RHL for remote answering.
Q: I have moved desks at work. Is it possible to put my headset on another base?
A: Yes, this is possible. The headset only needs to be paired to the new base. Just follow the
procedure as described in section 9 of this guide.
Q: I cannot hear anything in my headset when using my cell phone.
A: - Increase the volume on the headset (or phone).
- As the volume level needed might vary between your desk phone and cell phone, it might be
best to adjust the level on the phones.
- Then use the headset volume level adjustments for general adjustments (but ensure that the
headset is paired with the cell phone).
- Make sure that the phone is connected to the headset - if it does not connect either from
the phone’s Bluetooth®menu or by tapping the Answer/End button, follow the pairing
procedure (see section 4 “Pairing your headset with your cell phone” in this guide).
NOTE: When multiple Bluetooth-enabled devices are paired with the headset, the Voice Dial*
function will work with the last device that was paired.
*If the cell phone supports this feature.

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Maintenance
The ear hook can be wiped with a dry or slightly damp cloth. The cords and base unit can be
dry-dusted as required. Avoid getting moisture or liquids into any button sockets, receptors or
other openings. Avoid exposing the product to rain.
Children and product packaging
The packaging, including plastic bags and wrapping parts, are not toys for children. The bags
themselves or the small parts they contain may cause choking if ingested.
Batteries and product disposal
Do not expose the headset batteries to heat. Dispose of the product and/or batteries according to
local standards and regulations.
Need more help?
For your country’s support details, see the European and Australasia Safety & Declaration or
NorthAmerican Declaration & Warranty that came with your Jabra M5390 Multiuse.
Charger
Warning: Do not attempt to charge your Jabra headset with anything other than the AC adapter
provided. The use of any other AC adapter may damage or destroy the headset and may invalidate
any approval or warranty, and may be dangerous. For the availability of approved accessories, please
check with your dealer. When you disconnect the power cord of any accessory, grasp and pull the plug,
not the cord. Never use a charger that is damaged. Important: The
“colored” indicator light will be on
while charging and will turn off when charging is complete. The Jabra headset cannot be used while
charging.
Battery information
Your device is powered by a rechargeable battery. The full performance of a new battery is achieved
only after two or three complete charge and discharge cycles. The battery can be charged and
discharged hundreds of times, but will eventually wear out. Recharge your battery only with the
provided approved chargers designated for this device. Unplug the charger from the electrical
plug and the device when not in use. Do not leave a fully charged battery connected to a charger,
since overcharging may shorten its lifetime. If left unused, a fully charged battery will lose its
charge over time. Leaving the device in hot or cold places, such as in a closed car in the summer
or in winter conditions, will reduce the capacity and lifetime of the battery. Always try to keep the
battery between 15°C and 25°C (59°F and 77°F). A device with a hot or cold battery may not work
temporarily, even when the battery is fully charged. Battery performance is particularly limited in
temperatures well below freezing. Do not dispose of batteries in a fire as they may explode. Batter-
ies may also explode if damaged. Dispose of batteries according to local regulations. Please recycle
when possible. Do not dispose as household waste.
14. Maintenance, safety and disposal
9.x
9.x
9.x
9.x
15.1
9.x
9.x
9.x
9.x
15.2
9.x
9.x
9.x
9.x
15. Appendix – GN 1000 Remote Handset Lifter (RHL) (optional accessory)
The GN 1000 Remote Handset
Lifter (RHL) is an optional acces-
sory that automatically lifts and
lowers your telephone’s handset
when making, answering or ending
a call.
Setting it up
15.1
Attach the RHL to the telephone
handset cradle. Connect the RHL
cord to AUX port on the bottom of
the base unit.
Making/answering a call
15.2 Put on the headset, or press
the Answer/End button if you are
alreadywearing headset. The RHL
will automatically lift the telephone
handset.
Ending a call
15.3 Press the Answer/End button,
or place the headset in the charge
cradle.The RHL will automatically
replacethe telephone handset,
and the callwill be terminated.
9.x
9.x
9.x
9.x
Note: Out of range. If headset is out of range for more than 1 min., any on-going call will be terminated.
15.3
Q: Can I use wideband with a cell phone or a desk phone?
A: No, the headset only supports wideband with the Jabra A335w Dongle. Please see the Jabra
A335w Dongle manual for wideband settings.
Note: If your desk phone has a volume button, it might help to adjust it to optimize the sound quality in your
headset.