Jabra Evolve2 65 User manual

User manual
EVOLVE265

© 2020 GN Audio A/S. All rights reserved. Jabra®is a
trademark of GN Audio A/S. The Bluetooth®word mark and
logos are registered trademarks owned by the Bluetooth
SIG, Inc. and any use of such marks by GN Audio A/S is under
license.
Declaration of Conformity can be found on
www.jabra.com/doc
Made in China
MODEL: HSC110W

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1. Welcome.........................................5
2. Jabra Evolve2 65 overview.........6
2.1 Included accessories
2.2 Optional accessories
3. How to wear...................................8
3.1 Wearing styles
3.2 Adjusting the headset
3.3 Fold flat for storage
4. How to charge............................ 11
4.1 Charge using the charging stand (optional
accessory)
4.2 Charge using USB charging cable
4.3 Sleep mode
5. What the LEDS means............. 15
6. How to connect.......................... 16
6.1 Connect to computer
6.2 Pair with a smartphone
7. How to use ................................. 18
7.1 Power on/off
7.2 Calls & music
7.3 Busylight(s)
7.4 Mute/unmute using the microphone boom-arm
7.5 Answer call using the microphone boom-arm

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7.6 Voice Assistant
7.7 Multiuse
7.8 Multiple call handling
7.9 Voice guidance
7.10 Sidetone
7.11 How to reset
8. Software and firmware ............ 28
8.1 Jabra Sound+
8.2 Jabra Direct
8.3 Update firmware
9. Support ........................................ 30
9.1 FAQ
9.2 How to care for your headset

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1. Welcome
Thank you for using the Jabra Evolve2 65. We
hope you will enjoy it!
Jabra Evolve2 65 features
• Comfortable noise-isolating design
• 3-microphone call technology
• Up to 37 hours wireless battery life
• 40mm speakers for exceptional music
• Up to 30m/100ft wireless range, with
significantly enhanced coverage and fewer
dropouts
• Works with all leading UC platforms/
Microsoft Teams-certified variants available

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2. Jabra Evolve2 65
overview
Left Right
Voice assistant
Mute microphone
Microphone
Busylight/
Status LED
Power On/Off
Bluetooth Pair
(hold 1 sec)
LED status
Volume down
Previous track (hold 1 sec)
Play/pause music
Answer/end call
Open Microsoft Teams notification*
Volume up
Next track (hold 1 sec)
USB-C charging
(approx. 2.5 hours
to charge)
*Requires Microsoft Teams headset variant

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2.1 Included accessories
Jabra Link 380 USB-C
Bluetooth adapter
Jabra Link 380 USB-A
Bluetooth adapter
USB-A to USB-C
charging cable
Carry case
2.2 Optional accessories
Charging Stand Charging Stand
Ear cushions

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3. How to wear
3.1 Wearing styles
Mono variant
Stereo variant
R
L

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3.2 Adjusting the headset
Adjust the headband so that the headset fit
your head comfortably.
Stereo variant Mono variant
Adjust the headband so that the headset fit
your head comfortably.
When using the microphone, it should be
positioned close to your mouth.

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3.3 Fold flat for storage
The earcups can be folded flat for easy
storage.

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4. How to charge
The headset can be charged using the optional
charging stand, or via a USB charging cable
plugged directly into the headset.
It takes approx. 2 hours and 20 minutes to fully
charge. When fully charged, the battery life is
up to 37 hours. If out of battery, charging the
headset for 15 minutes will give up to 8 hours
of battery life.

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4.1 Charge using the charging stand
(optional accessory)
Connect the charging stand to a powered USB
port on your computer using the supplied USB
charging cable, and then dock the headset in
the charging stand. Alternatively, the charging
stand can be plugged into any powered USB
power supply.
Powered USB port

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4.2 Charge using USB charging cable
Plug the USB charging cable into the USB-C
charging port on the right earcup and any
available USB port on your computer. It is
recommended to charge the headset using the
supplied Jabra charging cable, however it is
possible to use a compatible charger.
Right earcup

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4.3 Sleep mode
When the headset is powered on, but not
playing music or in a call, they will automatically
enter sleep mode after 8 hours to conserve
battery. To exit sleep mode, simply press any
button.
The length of time before the headset enter
sleep mode can be adjusted using the Jabra
Sound+ app on your smartphone or Jabra
Direct on your computer.
After 24 hours of sleep mode, the headset will
power down completely. To power the headset
on, slide the On/Off switch to Off and then On.

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5. What the LEDS means
BUSYLIGHTSTATUS LED
Busylight
Active call
Incoming call
(slow flash) Headset is
trying to connect to
Microsoft Teams. Will
time out after 10
seconds*
(fast flash) Microsoft
Teams notification*
LED
Mute
Plugged into computer
and signed into
Microsoft Teams*
(slow flash) Headset is
trying to connect to
Microsoft Teams. Will
time out after 10
seconds*
(fast flash) Microsoft
Teams notification*
Bluetooth connection
Incoming call/Active call
Streaming music/media
LED
Power on
Battery full
Battery medium
Battery low
Battery critically low
Pairing mode
Resetting/Firmware
updating
*requires Microsoft Teams headset variant

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6. How to connect
6.1 Connect to computer
Plug the supplied Jabra Link 380 into a USB
port on your computer. The Jabra Evolve2 65
and the Jabra Link 380 are pre-paired and
ready for use out of the box. The Bluetooth
range is up to 30 meters or 100 feet.
To hear music in the headset you may need to
select the Jabra Link 380 as the playback device
in your operating system’s audio settings.
To manually pair the Jabra Evolve2 65 with the
Jabra Link 380, download and use Jabra Direct.

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6.2 Pair with a smartphone
1. Slide the On/Off switch to the Bluetooth
position and hold it there until the LED
flashes blue and you hear an announcement
in the headset.
2. Go to the Bluetooth menu on your
smartphone and select the Jabra Evolve2 65
from the list of available devices.

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7. How to use
Left Right
*Requires Microsoft Teams headset variant
Volume up button
Voice button
Volume down button
Play/Pause button
Multi-function button
Microsoft Teams button*
On/Off switch
7.1 Power on/o
Slide the On/Off switch to the On or Off
position to power the headset on or off.

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7. 2 Calls & music
Right Calls & music
Answer call
Press the Multi-
function button
Alternatively, move the
microphone down to
answer a call
End call Press the Multi-
function button
Reject call Double-press the
Multi-function button
Bring Microsoft
Teams to
foreground on
computer
Press the
Microsoft Teams
button* (when signed
into Microsoft Teams)
Join active
Microsoft Teams
meeting
Press the
Microsoft Teams
button* (when signed
into Microsoft Teams)
View Microsoft
Teams missed calls
and voicemails
Press the
Microsoft Teams
button* (when signed
into Microsoft Teams)
*Requires Microsoft Teams headset variant

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Play/pause music
Press the Play/Pause
button
Alternatively, the
headset will pause
music when it is placed
on a flat surface, and
will resume music
when lifted from a flat
surface.
Adjust volume
Press the Volume up or
Volume down button,
when listening to music
or on a call
Next track Press and hold (1 sec)
the Volume up button
Restart track or
previous track
Press and hold (1 sec)
the Volume down
button to restart the
current track
Press and hold twice to
play the previous track
Busylight on/o
Press the Volume up
and Volume down
buttons at the same
time
Hear battery
status
Press the Volume up or
Volume down buttons
when not on a call or
listening to music