JACLO J-TH34 User manual

OCTOBER 3, 2017
jaclo industries | 129 Dermody Street Cranford, NJ 07016
p908.653.4433 | 800.852.3906 f908.653.1717 | 800.852.4133 JACLO.COM |PG 1
INSTALLATION INSTRUCTIONS
Thermostatic Valves
Part #’s: J-TH34, J-TH12
Thermostatic Valves with Built in Diverter/Shut Off
Part #’s: J-TH34-686, J-TH34-688
Thermostatic Valve with Built in Volume Control
Part #’s: J-THVC12
Diverter Valves
Part #’s: J-20682, J-20686, J-20688
J-TH34 / J-TH12 J-THVC12
J-20682 / J-20686 / J-20688
J-TH34-686 / J-TH34-688
FOLLOW ALL APPLICABLE LOCAL PLUMBING CODES, PUBLIC HEALTH AND SAFETY CODES
This unit has no serviceable lter. See Valve Maintenance Section
**RETAIN THESE DIRECTIONS FOR TRIM INSTALLATION**
System Requirements
- This thermostatic valve is designed for use with pressurized hot and cold water supplies only and should not be used
with low-pressure storage heating systems.
- This valve was factory set to 100°F maximum at a pressure of 45 PSI. The actual temperature must be checked due to
water temperature and pressure deviations.
Pressure: Recommended range 30 PSI - 70 PSI
1/2” Valve: 1/2” NPT inlets and outlets
3/4” Valve: 3/4” NPT inlets and outlets
Temperature:
Hot water inlet - 165°F Max. - 130°F Min.
Marked dial range - 70°F - 120°F
Safety stop - Adjustable

OCTOBER 3, 2017
jaclo industries | 129 Dermody Street Cranford, NJ 07016
p908.653.4433 | 800.852.3906 f908.653.1717 | 800.852.4133JACLO.COM |PG 2
[STEP 1] ROUGH VALVE INSTALLATION (J-TH34/J-TH12)
1. Position valve assembly so outer edge of nished wall is between min./max. thickness marked on rough in
shield. Figure 2
2. Using appropriate fasteners, mount valve assembly to studs/blocking. Figure 1
3. Remove cartridge and check stops. Page 6
4. Connect inlet and outlet port piping.
5. See “Rough in plumbing and valve ushing”. Page 9
6. Turn on water supply and ush valve with cartridge and check stops removed. Page 9
7. Turn off water supply and re-install cartridge and check stops. Page 10
8. Turn on water supply and test for leaks and all functions.
9. Continue on to Page 11 & 12
**NOTE: THIS VALVE REQUIRES AN OFF/ON OR VOLUME CONTROL VALVE (NOT INCLUDED)**
5 3/4"
3 3/8"
Check Stop Access
2X
1/2" or 3/4" NPT
3 1/2"
Cold
Inlet
Hot
Inlet
All outlets require volume
control/diverter or plug (not supplied)
5 3/4"
3 3/8"
1/2" NPT
OUT
5 1/2" REF.
Cold
Inlet
Hot
Inlet
Check Stop Access
2X
INLET
1/2" NPS
3x
3 9/16"
3 9/16"
1 11/16"
Ø1/4"
2x
1 11/16"
B
A
C
C Port
B Port
A Port
5 3/4"
1/2" NPT
3x
3 3/8"
C Port
B Port
1 7/8"
2 5/16"
Check Stop Access
2X
A Port
3/4" 1/2"
Reducing
Bushing
3/4" NPT
3 5/8"
3 5/16"
Cold
Inlet
Hot
Inlet
B
A
C
Extra Outlet requires
volume control or plug (not supplied)
Mounting Holes
"JACLO INDUSTRIES PROPRIETARY INFORMATION"
Dimensions are for reference only.
Jaclo reserves the right to change specifications without notice.
®
®
Installation Example
Figure 1
Valve Rough-in Shield
Figure 2
Valve Rough Specs
TO SHOWERHEAD OR
OTHER PLUMBING
ASSEMBLY
OPTIONAL VOLUME
CONTROL
OPTIONAL VOLUME
CONTROL
1" THICK FINISHED
WALL OUTER EDGE
4½" Ø
Max
4½" DIA. MAX
HOLE IN WALL
SAMPLE HOLE IN WALL
TO TUB SPOUT ONLY

OCTOBER 3, 2017
jaclo industries | 129 Dermody Street Cranford, NJ 07016
p908.653.4433 | 800.852.3906 f908.653.1717 | 800.852.4133 JACLO.COM |PG 3
[STEP 1] ROUGH VALVE INSTALLATION (J-THVC12)
1. Position valve assembly so outer edge of nished wall is between min./max. thickness marked on rough in
shield. Figure 4
2. Using appropriate fasteners, mount valve assembly to studs/blocking. Figure 3
3. Remove cartridge, check stops, and volume control. Page 6
4. Connect inlet and outlet port piping.
5. See “Rough in plumbing and valve ushing”. Page 9
6. Turn on water supply and ush valve with cartridge, check stops, and volume control removed. Page 9
7. Turn off water supply and re-install cartridge, check stops, and volume control. Page 10
8. Turn on water supply and test for leaks and all functions.
9. Twin Ell supplied and is only used for diverting tub spout.
10. Continue on to Page 11 & 12
5 3/4"
3 3/8"
Check Stop Access
2X
1/2" or 3/4" NPT
3 1/2"
Cold
Inlet
Hot
Inlet
All outlets require volume
control/diverter or plug (not supplied)
5 3/4"
3 3/8"
1/2" NPT
OUT
5 1/2" REF.
Cold
Inlet
Hot
Inlet
Check Stop Access
2X
INLET
1/2" NPS
3x
3 9/16"
3 9/16"
1 11/16"
Ø1/4"
2x
1 11/16"
B
A
C
C Port
B Port
A Port
5 3/4"
1/2" NPT
3x
3 3/8"
C Port
B Port
1 7/8"
2 5/16"
Check Stop Access
2X
A Port
3/4" 1/2"
Reducing
Bushing
3/4" NPT
3 5/8"
3 5/16"
Cold
Inlet
Hot
Inlet
B
A
C
Extra Outlet requires
volume control or plug (not supplied)
Mounting Holes
"JACLO INDUSTRIES PROPRIETARY INFORMATION"
Dimensions are for reference only.
Jaclo reserves the right to change specifications without notice.
®
®
Installation Example
Figure 3
Valve Rough-in Shield
Figure 4
Valve Rough Specs
TO SHOWERHEAD OR
OTHER PLUMBING
ASSEMBLY
1" THICK FINISHED
WALL OUTER EDGE
4½" Ø
Max
4½" DIA. MAX
HOLE IN WALL
SAMPLE HOLE IN WALL
TO TUB SPOUT ONLY
TWIN ELL SUPPLIED

OCTOBER 3, 2017
jaclo industries | 129 Dermody Street Cranford, NJ 07016
p908.653.4433 | 800.852.3906 f908.653.1717 | 800.852.4133JACLO.COM |PG 4
1" Ø
Max
SAMPLE HOLE IN WALL
TO SHOWERHEAD OR
OTHER PLUMBING
ASSEMBLY
OPTIONAL VOLUME
CONTROL
1" THICK FINISHED
WALL OUTER EDGE
DIVERTER
4-1/4" MAX
TO TUB SPOUT ONLY
[STEP 1] ROUGH VALVE INSTALLATION (J-20682/J-20686/J-20688)
1. Position valve assembly per Figure 5
2. Using appropriate fasteners, mount valve assembly to studs/blocking. Figure 5
3. Remove diverter cartridge. Page 6
4. Connect inlet and outlet port piping. **SEE PAGE 8 FOR PORTS USED/BLOCKED**
5. See “Rough in plumbing and valve ushing”. Page 9
6. Turn on water supply and ush valve with cartridge removed. Page 9
7. Turn off water supply and re-install cartridge. Page 10
8. Turn on water supply and test for leaks and all functions.
9. Continue on to Page 11 & 12
Installation Example
Figure 5
Valve Rough Specs
5 3/4"
3 3/8"
Check Stop Access
2X
1/2" or 3/4" NPT
3 1/2"
Cold
Inlet
Hot
Inlet
All outlets require volume
control/diverter or plug (not supplied)
5 3/4"
3 3/8"
1/2" NPT
OUT
5 1/2" REF.
Cold
Inlet
Hot
Inlet
Check Stop Access
2X
INLET
1/2" NPS
3x
3 9/16"
3 9/16"
1 11/16"
Ø1/4"
2x
1 11/16"
B
A
C
C Port
B Port
A Port
5 3/4"
1/2" NPT
3x
3 3/8"
C Port
B Port
1 7/8"
2 5/16"
Check Stop Access
2X
A Port
3/4" 1/2"
Reducing
Bushing
3/4" NPT
3 5/8"
3 5/16"
Cold
Inlet
Hot
Inlet
B
A
C
Extra Outlet requires
volume control or plug (not supplied)
Mounting Holes
"JACLO INDUSTRIES PROPRIETARY INFORMATION"
Dimensions are for reference only.
Jaclo reserves the right to change specifications without notice.
®
®

OCTOBER 3, 2017
jaclo industries | 129 Dermody Street Cranford, NJ 07016
p908.653.4433 | 800.852.3906 f908.653.1717 | 800.852.4133 JACLO.COM |PG 5
TO SHOWERHEAD OR
OTHER PLUMBING
ASSEMBLY
THERM./DIVERTER
OPTIONAL VOLUME
CONTROL
1" THICK FINISHED
WALL OUTER EDGE
2" Ø Max
4½" Ø
Max
4½" DIA. MAX
HOLE IN WALL
SAMPLE HOLE IN WALL
35 /16"
TO TUB SPOUT ONLY
[STEP 1] ROUGH VALVE INSTALLATION (J-TH34-686/J-TH34-688)
1. Position valve assembly so outer edge of nished wall is between min./max. thickness marked on rough in
shield. Figure 7
2. Using appropriate fasteners, mount valve assembly to studs/blocking. Figure 6
3. Remove thermostatic cartridge, check stops, and diverter cartridge. Page 6
4. Connect inlet and outlet port piping. **SEE PAGE 8 FOR PORTS USED/BLOCKED**
5. See “Rough in plumbing and valve ushing”. Page 9
6. Turn on water supply and ush valve with thermostatic cartridge, check stops, and diverter cartridge removed. Page 9
7. Turn off water supply and re-install thermostatic cartridge, check stops, and diverter cartridge. Page 10
8. Turn on water supply and test for leaks and all functions.
9. Continue on to Page 11 & 12
**DIVERTER AND THERMOSTATIC VALVES CARTRIDGES ARE FACTORY SEALED, DO NOT SEPARATE**
5 3/4"
3 3/8"
Check Stop Access
2X
1/2" or 3/4" NPT
3 1/2"
Cold
Inlet
Hot
Inlet
All outlets require volume
control/diverter or plug (not supplied)
5 3/4"
3 3/8"
1/2" NPT
OUT
5 1/2" REF.
Cold
Inlet
Hot
Inlet
Check Stop Access
2X
INLET
1/2" NPS
3x
3 9/16"
3 9/16"
1 11/16"
Ø1/4"
2x
1 11/16"
B
A
C
C Port
B Port
A Port
5 3/4"
1/2" NPT
3x
3 3/8"
C Port
B Port
1 7/8"
2 5/16"
Check Stop Access
2X
A Port
3/4" 1/2"
Reducing
Bushing
3/4" NPT
3 5/8"
3 5/16"
Cold
Inlet
Hot
Inlet
B
A
C
Extra Outlet requires
volume control or plug (not supplied)
Mounting Holes
"JACLO INDUSTRIES PROPRIETARY INFORMATION"
Dimensions are for reference only.
Jaclo reserves the right to change specifications without notice.
®
®
Installation Example
Figure 6
Valve Rough-in Shield
Figure 7
Valve Rough Specs

OCTOBER 3, 2017
jaclo industries | 129 Dermody Street Cranford, NJ 07016
p908.653.4433 | 800.852.3906 f908.653.1717 | 800.852.4133JACLO.COM |PG 6
[STEP 2] ROUGH VALVE DISASSEMBLY & PREPERATION
**THIS STEP IS REQUIRED TO FACILITATE VALVE FLUSHING AND ELIMINATE THE RISK OF HEAT DAMAGE
TO COMPONENTS WHILE SOLDERING**
1. CARTRIDGE REMOVAL (J-TH34, J-TH12, J-TH34-686, J-TH34-688, J-THVC12)
a. Remove Phillips head screw and rough in shield. Do not discard screw or shield!
b. Note position of the limit stops (#5). This is the factory setting of max. temperature.
Next, remove limit stops. Retain for reassembly.
c. Remove limit stop ring (#4). Retain for reassembly.
d. Remove thermostatic cartridge locknut (#3) using 1¼" wrench. Retain for reassembly.
e. Remove thermostatic cartridge (#2). Pull outward and twist slightly to aid removal. Retain for reassembly.
2. CHECK STOP REMOVAL (J-TH34, J-TH12, J-TH34-686, J-TH34-688, J-THVC12)
a. Remove hot and cold check stop nuts (#8) using 13/16" wrench. Retain for reassembly.
b. Remove hot (#7) and cold (#7) check stop assemblies. Pull outward and twist slightly to aid removal.
Retain for reassembly.
3. DIVERTER CARTRIDGE REMOVAL (J-TH34-686, J-TH34-688, J-20682, J-20686, J-20688)
a. Remove diverter nut using 1" wrench. (#15 - J-20686 / J-20688 / J-20682)
b. Remove cartridge (#14) (J-20682, J-20686, J-20688)
4. VOLUME CONTROL REMOVAL (J-THVC12 ONLY)
Remove cartridge using 17mm wrench
2
11
8
3
4
9
5
10
11 12
1
7
8
TRIM KIT
SUPPLIED SEPARATELY
(VARIES WITH MODEL #)
7
6
18
19
20
22
21
17
14
15
16
13
1
14
J-20686 / J-20688 /
J-20682
"JACLO INDUSTRIES PROPRIETARY INFORMATION"
Dimensions are for reference only.
Jaclo reserves the right to change specifications without notice.
®
®

OCTOBER 3, 2017
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p908.653.4433 | 800.852.3906 f908.653.1717 | 800.852.4133 JACLO.COM |PG 7
ITEM DESCRIPTION QTY PART #
1 3/4” Thermostatic Body Rough 1 TH34-BODY-RGH / TH12-BODY-RGH
2 3/4” or 1/2” Thermostatic Cartridge 1 J-TH34- CART or J-TH12-CART
3 Thermostatic Cartridge Locknut 1 1050-3-RGH
4 Thermostatic Valve Limit Stop Ring 1 2050-4-0
5 Stainless Steel Limit Stop 2 1050-5-0
6 Extension for 60mm Dual Therm 1 60MM-EXT-0 (Supplied with Trim Kit)
7 Check Stop Assembly 2 1050-11-H-BR-RGH / 1050-11-C-BR-RGH
8 Check Stop Locknuts 2 1050-12-RGH
9 Sleeve 1 Supplied with Trim Kit
10 Dial Pointer 1 Supplied with Trim Kit
11 Spline Adapter 1 Supplied with Trim Kit
ITEM DESCRIPTION QTY PART #
17 Dual Thermostatic Body Only 1 THVC12-BODY-RGH
2 1/2” Thermostatic Cartridge 1 J-TH12-CART
3 Thermostatic Cartridge Locknut 1 1050-3-RGH
4 Thermostatic Valve Limit Stop Ring 1 2050-4-0
5 Stainless Steel Limit Stop 2 1050-5-0
6 Extension for 60mm Dual Therm 1 60MM-EXT-0 (Supplied with Trim Kit)
7 Check Stop Assembly 2 1050-11-H-BR-RGH / 1050-11-C-BR-RGH
8 Check Stop Locknuts 2 1050-12-RGH
9 Sleeve 1 Supplied with Trim Kit
10 Dial Pointer 1 Supplied with Trim Kit
11 Spline Adapter 1 Supplied with Trim Kit
18 Volume Control Cartridge 1 304436-RGH
19 Stem Broach for Volume Control 1 VB-EXT-13.0
20 Screw for EXT-13 1 1001-6-NYL-0
21 Face Bushing for Sleeve to Broach 1 Supplied with Trim Kit
22 Sleeve for Volume Control 1 Supplied with Trim Kit
[J-TH34/J-TH12]
[J-THVC12]
[J-20682/J-20686/J-20688]
ITEM DESCRIPTION QTY PART #
13 Diverter Body Rough 1 DIV-BODY
14 Diverter Cartridge 1 2204-CART / 15128-CART / 15129-CART
15 Diverter Lock Nut Assembly 1
16 Threaded Rod 1

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[STEP 3] PLUMB ROUGH USING APPROPRIATE FITTINGS
Diverter and Thermostatic valve are factory sealed, do not separate!
1. Plumb hot and cold inlets on thermostatic body. Part #’s: J-TH34. J-TH12, J-TH34-686, J-TH34-688,
J-THVC12. Figure 8
2. If using lower port on thermostatic body, a separate volume control is required. If not, port must be plugged.
Figure 8
3. Select diverter ports to be used. C, A, B and plumb with appropriate ttings. Part #’s: J-TH34-686,
J-TH34-688, J-20686 and J-20688. (Note: Port A is not used with the 2-way diverter and must be capped)
Figure 8
Note: Two way diverter can be used as a single outlet and volume control by capping B or C port. Three
way diverter can be used as two way diverter by capping any single port or a volume control by capping
any two ports.
C Port
B Port
A Port
Cold
Inlet
Hot
Inlet
B
A
C
Extra Outlet requires
volume control or plug (not supplied)
"JACLO INDUSTRIES PROPRIETARY INFORMATION"
Dimensions are for reference only.
Jaclo reserves the right to change specifications without notice.
®
®
Thermostatic Body
Figure 8

OCTOBER 3, 2017
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[STEP 4] ROUGH IN PLUMBING AND VALVE FLUSH
1. Flush adapters are provided for placement into body for ushing.
THERM./DIVERTER
FLUSH ADAPTERS
1050-29- 0
CHECK STOP
LOCKNUT
1050-12-RGH
CHECK STOP
ASSEMBLY
Valve Flush
Figure 9

OCTOBER 3, 2017
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SPINDLE
[STEP 5] REASSEMBLY (REASSEMBLE IN REVERSE OF STEPS ON PAGE 6)
1. DIVERTER:
a. Inspect and remove any debris in diverter body
b. Re-install diverter into body so nub from cartridge goes into detent in valve
c. Install locknut using 1” wrench, tighten nut and replace spline adapter
2. THERMOSTAT:
a. Inspect and remove any debris in thermostatic body, including check stop cavities
b. Apply lubricant suitable for potable water to the o-rings on the thermostatic cartridge, and insert into valve
body rotating back and forth slightly. Orient cartridge with the notch up in the 12 o’clock position for J-TH34
and and J-TH12 and 6 o’clock position for J-THVC12. Figure 10
3. Re-install thermostatic cartridge locknut using a 1-1/4” wrench and tighten nut
4. Re-install hot and cold check stops, rotating back and forth until seated
5. Re-install check stop locknuts using a 13/16 (6 point) socket, tighten nuts
Helpful hint: Place locknut over at tip screwdriver, press screwdriver and check stops down (spring loaded) then start
locknut by hand
**NOTE: CHECK STOPS ARE DIRECTIONAL. ENSURE ARROWS POINT TO CENTER OF VALVE FOR ON POSITION**
Figure 10
OPEN OPEN CLOSED CLOSED
CLOSED CLOSED

OCTOBER 3, 2017
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[STEP 6] SYSTEM CHECK
1. Close hot and cold check stops on thermostatic valve. Figure 11 & 12
2. Turn off applicable volume control, separate volume control, diverter or integral (J-VC12)
Do not turn on water yet! Diverter of volume control must be off or damage to check stop seals may occur.
3. Turn on hot and cold main water supply. Check for leaks, repair if necessary.
4. Open hot and cold check stops. Figure 11 & 12
5. Check for leaks, tighten locknuts if necessary or repair connections.
6. Open diverter valve. Test all positions. See Figure 11,12 or 13 for diverter operation.
7. Open volume control on bottom of thermostatic valve body if applicable. Figure 14
8. Close hot and cold check stops during nished wall fabrication. Figure 11 & 12
J-20686 J-20688
THERMOSTATIC
TEMPERATURE CONTROL
THERMOSTATIC
TEMPERATURE CONTROL
ROTATE LEVER FULL
ON
HOT
TEMPERATURE CONTROL
ROTATE LEVER
OFF
WARM
"JACLO INDUSTRIES PROPRIETARY INFORMATION"
Dimensions are for reference only.
Jaclo reserves the right to change specifications without notice.
®
®
ROTATE LEVER FULL
ON
HOT
TEMPERATURE CONTROL
ROTATE LEVER
OFF
WARM
"JACLO INDUSTRIES PROPRIETARY INFORMATION"
Dimensions are for reference only.
Jaclo reserves the right to change specifications without notice.
®
®
DIVERTER
VALVE OPERATION
DIVERTER
VALVE OPERATION
1/2" NPS
3x
INLET
B PORT
FULL ON
OFF
B
PORT
PORT
A
CAPPED
C
PORT
C PORT
FULL ON
"JACLO INDUSTRIES PROPRIETARY INFORMATION"
Dimensions are for reference only.
Jaclo reserves the right to change specifications without notice.
®
®
2 Way - J-TH34-686
Figure 11
3 Way - J-TH34-688
Figure 12

OCTOBER 3, 2017
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[STEP 6] SYSTEM CHECK CONTINUED
[STEP 7] REINSTALL ROUGH IN SHIELD
[STEP 8] FINISHED WALL OPENING
See Figures 3 & 5 for maximum nished wall opening
[STEP 9] THERMOSTATIC VALVE SET UP
1. Remove rough in shield and discard if trim is to be installed after valve setup.
2. Turn volume control/diverter to off position. See gh _ for diverter operation.
3. Open hot and cold check stops (should be horizontal, arrow pointing to center of valve).
4. Open volume control/diverter to allow water to ow.
5. Reattach limit stops to original setting from [STEP 2] 1b
6. Rotate thermostatic valve full counter clockwise and check water temperature with thermometer. Factory setting
should be 100° maximum. Figure 10
7. Limit stop setup:
**FOLLOWING STEPS SHOULD BE PERFORMED WITHOUT HANDLE ATTACHED, BY ROTATING VALVE BY HAND ONLY**
**DO NOT ROTATE THERMOSTATIC CARTRIDGE PAST THE RESISTANCE POINT. THIS WILL DAMAGE THE CARTRIDGE!**
a. Remove limit stops. Figure 10
b. Open volume control/diverter to allow water to ow, run water for 2-5 minutes. Figure 11-14
c. Rotate thermostatic valve counter clockwise until resistance is felt. Replace hot limit stop so leg is resting against left
side of stop ring stop. Figure 10
d. Rotate thermostatic valve clockwise until resistance is felt. Replace cold limit stop so leg is resting against right side
of ring stop. Figure 10
e. Turn off water ow.
J-20682
Figure 13
J-THVC12
Figure 14

OCTOBER 3, 2017
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[STEP 10] DIAL POINTER, TRIM, AND HANDLE INSTALLATION
A. Push the dial pointer on to sleeve with pointer on top at 12 o’clock position. Figure 15
B. Turn on diverter valve to allow water to ow. Measure water temperature and adjust to 100°F.
C. Install dial assembly on to spindle aligning the 100° to the dial pointer. Figure 15
D. Place adhesive backed foam strip to back side of trim plate.
E. Slide trim plate over sleeve against nished wall.
F. Install handle to desired position using center screw or set screw, trims may vary.
[STEP 11] VALVE OPERATION
A. Diverter/Volume control operation. Figure 11-14
i. Two way diverter is off at 12 o’clock position full on “C” port a 9 o’clock position, full on “B” port at
3 o’clock position. Water volume increases as control moves toward full on positions. Control moves
180 degrees through full use.
ii. J-20688 Three way diverter is off in 2, 6, 10 o’clock positions. “C” port full on in 8 o’clock position.
Control moves 360 degrees clockwise or counter clockwise through full operation. Water volume in
creases as control moves toward full on positions. Valve has detents in full on and stop positions.
iii. J-20682 Three way diverter Control moves 360 degrees clockwise or counter clockwise through full
operation. Six operating positions, 12 o’clock A full port: 2 o’clock A+B shared; 4 o’clock B full port;
6 o’clock B+C shared; 8 o’clock C full port; 10 o’clock A+C shared.
B. Thermostatic valve operation. Figure 11 & 12
i. Temperature increases as control is moved counter clockwise.
ii. Use temperature dial as indicator.
DIAL POINTER
DIAL ASSEMBLY
Dial Pointer
Figure 15

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PROBLEM POSSIBLE CAUSE SOLUTION
Water leaks from
shower head / tub
spout when the
volume control is
shut o.
Water is hot or cold
but not mixing.
Can not adjust
water temperature
properly.
Low ow of mixed
water.
Cold water in nearby
faucet is lukewarm.
ermostatic valve is
working properly, but
the water is not hot
enough, but water in
nearby faucet is hot
enough.
ermostatic valve is installed
upside down or the supply lines
to the thermostatic valve are
reversed.
Remove trim and make sure the arrows on the check valve / stops are
facing toward the center of the
thermostatic valve.
If cartridge spindle rotates more than 270°
(DO NOT FORCE), replace cartridge.
Remove thermostatic cartridge and clean screens.
Refer to installation instruction for setting limit stops.
Set water temperature with a thermometer and adjust dial assembly
to reect the measured temperature.
Refer to installation sheet.
Install with new check valve (s) / stop (s).
Refer to check valves / stops removal and installation
section of the installation sheets.
Check valves / stops are not opened
all the way.
ermostatic cartridge is damaged.
Debris in screens of thermostatic
cartridge.
Limit stops are not set properly.
Dial assembly is not calibrated.
Check valve (s) / stops are not
opened all the way.
Install new check valves / stops. Refer to check valves / stops
removal and installation section of the installations sheets
Remove thermostatic cartridge and clean screens.
Remove trim and make sure the arrows on the check valve /
stops are facing toward the center of the thermostatic valve.
Check valve (s) / stops have been
damaged.
Debris in screens of thermostatic
cartridge.
Check valves / stops are not opened
all the way.
Check valve (s) / stops have been
damaged or lled with debris.
Limit stops are not set properly.
Boiler temperature not set high enough.
Install new check valves / stops. Refer to check valves / stops
removal and installation section of the installations sheets
Refer to installation instruction for setting limit stops.
ermostatic valve has cold water mixing with the hot water at
all times, so the water temperature on the boiler will need to
be increased to get the desired temperature.
CAUTION: increasing the temperature will aect all plumbing
throughout the system.
Refer to installation sheets for proper
installation.
e shower head is trapping
water behind the faceplate.
e volume control valve has
been installed incorrectly.
e ceramic disc in the cartridge
of the volume control valve has
been damaged.
Remove shower head and clean out the holes in the faceplate. Reinstall
shower head.
Arrow on side of volume control should be pointing away from the
thermostatic valve. If arrow can not be seen, remove trim and cartridge.
Look into the valve cavity. e location of the larger hole indicates the
outlet of the volume control valve, the volume control is installed incor-
rectly. Refer to installation sheets for proper installation.
Replace with a new cartridge
TROUBLE SHOOTING GUIDE

OCTOBER 3, 2017
jaclo industries | 129 Dermody Street Cranford, NJ 07016
p908.653.4433 | 800.852.3906 f908.653.1717 | 800.852.4133 JACLO.COM |PG 15
Over Fifty Years of Excellence
Proud to be an American Company
CARE INSTRUCTIONS
WARRANTY
In order to maintain the high quality nish of JACLO products, please
adhere to the following product care instructions:
Cleaning JACLO products: For routine cleaning, simply use a soft
damp cloth and common household soap, then rinse and dry.
Proper care of your product is important because most water
contains calcium that deposits on surfaces, forming unpleasant spots.
This can be avoided by routine cleaning and drying after every use.
Use only mild soap detergents. JACLO products may be periodically
waxed with non abrasive compounds, such as Flitz®faucet wax.
Residential Warranty: Your new plumbing xture is warrantied by
JACLO INDUSTRIES, 129 Dermody Street, Cranford, NJ 07016.
This warranty is extended to original consumer purchasers only.
This warranty gives you specic legal rights, and you may also have
other rights which vary from state to state.
The product (including the nish on the product but excluding any
custom nishes and any installation hardware not supplied by
JACLO) is warranted to be free from defects in material or
workmanship under normal use and service for the lifetime* of the
xture, so long as the original consumer purchaser owns it.
JACLO's sole obligation under this or any other warranty is limited
to repairing or replacing at JACLO's option, without labor, any part
or parts of the xture which fail to conform to such warranty.
JACLO WILL NOT BE LIABLE FOR ANY CONSEQUENTIAL OR
INCIDENTAL DAMAGES CAUSED BY A BREACH OF THIS OR
ANY OTHER WARRANTY.
Some states do not allow the exclusion of limitation of incidental or
consequential damages, so the above limitation may not apply to
you.
To secure warranty performance, the original consumer purchaser
must have the xture properly and professionally installed in
accordance with all codes and installation instructions.
Items and actions that will void the JACLO warranty are:
• Abuse, misuse, neglect and accidental damage
• Improper cleaning, care and maintenance of the xture
• Alteration of the xture in any way including removal of a ow
regulator/restrictor
All warranty claims must be made in accordance with the JACLO
return policy (see below).
JACLO does not authorize any distributor, retailer or other person
to modify this warranty or assume any liability on its behalf with
respect to it. Any question regarding the operation of warranty
should be addressed to JACLO's warranty department.
*Due to the unpredictable environment, all kitchen drains, strainers
and garbage disposal anges are warrantied for the period of one
year from date of purchase from an authorized JACLO dealer.
Un-lacquered Brass (ULB) is a living nish and is excluded from any
nish warranty.
Commercial Warranty: JACLO offers the above warranty for a
period of one year from date of purchase to purchasers of products
for industrial, commercial, business and all non-private residential
uses.
Never use abrasive cleaners, bleach, disinfectants or cleaning
products containing alcohol, ammonia, hydrochloric or phosphoric
acids as they will damage the product nish.
Please note: Your product warranty may not be valid if the above
cleaning guidelines are not followed.

OCTOBER 3, 2017
jaclo industries | 129 Dermody Street Cranford, NJ 07016
p908.653.4433 | 800.852.3906 f908.653.1717 | 800.852.4133JACLO.COM |PG 16