Jacuzzi J Series User manual

This Warranty applies to the owner of a Jacuzzi®J-400™ Collection
spa installed after 1st January 2018 for domestic purposes in the
United Kingdom.
We are Jacuzzi Spa and Bath Limited (company registered number
08295533) of Old Mill Lane, Hunslet, Leeds, LS10 1RB.
This Warranty is transferrable upon the sale of a property at which
the spa is located for the remainder of the warranty period set out
below, to the purchaser of that property.
PRODUCT WARRANTY
As a result of the care and attention to detail that we invest in the
manufacture of our spa products, we are condent that they will
perform as desired for many years. However, occasionally defects
do arise; should you discover a defect in your spa product we will
carry out an investigation and replace any defective components
free of charge within warranty.The following warranty periods apply
to your spa provided that it is purchased from us or an authorised
dealer:
NB – in this warranty, a year shall mean the period of 12 calendar
months.
10 YEARS SHELL STRUCTURE
J-400™spas are warranted against water loss due to defects in the
spa shell for ten years from the original date of installation.
7 YEARS SHELL SURFACE
J-400™spas are warranted against blistering, cracking, or
delaminating of the interior surface of the spa shell for seven years
from the original date of installation.
4 YEARS EQUIPMENT AND CONTROLS
J-400™ electrical equipment components – specically limited to
the pumps, heater, and control system – are warranted against
malfunctions due to defects in workmanship or materials for four
years from the original date of installation.
4 YEARS PLUMBING COMPONENTS
J-400™plumbing components are warranted against leaks due to
defects in workmanship or materials for four years from the original
date of installation.
5 YEARS CABINET
J-400™spas ProEndure™synthetic cabinets are warranted against
defects in workmanship or materials for ve year from the original
date of installation.
WARRANTIES FOR OTHER COMPONENTS
The fuses, headrests, cabinet nish and lters are warranted to be
free of defects in workmanship or materials for 30 days following
delivery.
The factory installed CLEARAY® water purication system is
warranted against malfunction due to defects in workmanship or
materials for one year from the original date of purchase, except
the UV-C bulb and quartz tube, which are warranted for ninety (90)
days from the original date of installation.
All stereo related components (receiver, speakers, subwoofer,
stereo media locker, power supply, wireless remote control, etc.) are
warranted against malfunction due to defects in workmanship or
materials for one year from the original date of delivery.
All other factory installed components not mentioned specically
including, but not limited to the wood frame, jets, diverter valves,
LED Lighting systems, lter shield and mechanical components are
warranted against malfunction due to defects in workmanship or
materials for two years from the original date of purchase.
J400™
Domestic Warranty
100
6:45p
ON
www.jacuzzi.co.uk
0113 272 7430
[email protected]
Jacuzzi Spa and Bath Limited,
Old Mill Lane, Low Road,
Hunslet, Leeds LS10 1RB

GENUINE JACUZZI PARTS & ACCESSORIES
Genuine Jacuzzi®brand parts & accessories (Genuine Parts or
Accessories) are built to our highest standards of quality, durability
and performance, and they are designed to work with your spa to
ensure optimal performance and function.
This Warranty is void if we or our designated representative
determine that the spa has been subjected to damage or failure due
to the installation of parts and/or accessories that are not Genuine
Parts or Accessories.
This disclaimer includes, but is not limited to lters, UV-C bulbs,
ozone systems, repair parts and other accessories.
REGISTRATION AND NOTIFICATION
Please register your new spa within 7 days of delivery.You can
register your new spa by signing up to our Jacuzzi®Club at www.
jacuzzi.co.uk.
Hot tubs must be registered before any authorized service work
can be performed.
To obtain service in the event of a defect covered by this
Warranty, you should notify us either in writing or by telephone
to the number below, or to your dealer, as soon as possible upon
becoming aware that a fault has arisen. Upon proof of purchase, a
designated service representative will correct the defect subject to
the terms and conditions contained in this Warranty.
Upon becoming aware of a fault with your spa you should take
all reasonable steps to ensure that no further damage is caused
to it, for example by ceasing to use the stereo system or other
component system (as appropriate), or the spa itself, until such a
time as we or our authorised dealer are able to repair the fault.
There will be no charge for parts or labour to repair a defect with
the spa.You are required to provide clear and uninterrupted access
to the spa to enable the defect to be repaired. If we are unable
to access the spa when attending a repair we may refuse to carry
out the repair until such a time as access is provided; in these
circumstances we may charge you for our reasonable travel and any
other expenses incurred in attending at your property.
In the event that the spa is removed to a repair facility for repair
and reinstalled, the cost of removal and reinstallation will be at our
expense or that of our authorised dealer.
We reserve the right, at our sole discretion, to either repair or
replace any spa (or part of it) that is the subject of this Warranty. In
the event that we choose to provide a replacement spa, it will be at
least of an equal value and specication to that which is replaced.
In such an event, reasonable costs for removal of the original spa,
shipping costs from the factory for the replacement spa and delivery
and installation of the replacement will be our responsibility.
Any replacement part or spa will carry the balance of the original
spa’s warranty. Spa covers are not included.
WARRANTY LIMITATIONS
The product guarantee is only valid for products used in the United
Kingdom and installed in a domestic environment.This Warranty is
void where defects occur from:
• General wear and tear, or alteration;
• Repair by a person not authorised by us or our authorised
dealer;
• Misuse or negligent use which include any installation,
operation or maintenance of the spa other than in accordance
with the instructions contained in the owner’s manual provided
with the spa, including but not limited to the failure to maintain
proper water chemistry and chemical balance and the use of
abrasive or improper cleaners or parts which are not Genuine
Parts and Accessories;
• Damage arising in transit by a carrier that is not provided by us
or our authorised dealer
• The commercial use of the products.
Some parts of the spa are manufactured from natural materials (or
man made materials replicating natural materials) which may change
in the ordinary course of their lifespan; this may affect the look
and feel of the spa.As such these are not regarded as defects, and
include (without limitation):
• Products that have yellowed or changed colour in sunlight;
• Products that have failed as a result or the ingress of moisture
that are typical as a consequence of use.
This Warranty does not provide cover for insulating covers, or any
item attached to or installed on the spa by you.
You accept liability for repair work performed by anyone other than
by us or our representative.
THIS WARRANTY DOES NOT AFFECT
YOUR STATUTORY RIGHTS
J400™
www.jacuzzi.co.uk
0113 272 7430
[email protected]
Jacuzzi Spa and Bath Limited,
Old Mill Lane, Low Road,
Hunslet, Leeds LS10 1RB