Jenn-Air 38" User manual

Jenn-Air Stainless Steel Grill:
38” Model
USE AND CARE MANUAL
FOR OUTDOOR USE ONLY
MADE IN THE USA
Jenn-Air is a registered trademark of the Maytag Corporation and is used under license to Lowe’s Companies Inc.

TABLE OF CONTENTS
Please retain this manual for future reference
GENERAL SAFETY INSTRUCTIONS.............................................................2
GRILL FEATURES..............................................................................................3
GRILL COMPONENTS LIST............................................................................4
INSTALLATION / ASSEMBLY..........................................................................5-7
GAS REQUIREMENTS.....................................................................................8-9
LEAK TESTING.................................................................................................10
USING THE GRILL...........................................................................................11-14
Lighting the Grill...................................................................................12
Rotisserie Usage.....................................................................................13-14
CARE & MAINTENANCE................................................................................15
TROUBLE SHOOTING.....................................................................................16-17
WARRANTY.........................................................................................................18
Please record Grill information for future reference and service work:
Model #:
Serial #:
Date of Purchase:
Gas Type:

GENERAL SAFETY INSTRUCTIONS
IMPORTANT SAFETY INFORMATION
-Read this manual carefully before using your grill to reduce the risk of fire, burn hazard or other injury.
- Extreme care should be used because of the high temperatures produced by this appliance. CHILDREN
SHOULD NOT BE LEFT UNATTENDED IN AN AREA WHERE THE GRILL IS BEING OPERATED.
- This appliance must be kept clear from combustible materials, gasoline or other flammable vapors and
liquids. Do not allow flammable materials to come in contact with grate, burner or hot surfaces.
- Do not repair or replace any part of this appliance unless it is specifically recommended in this manual.
A qualified service technician should conduct all other service.
- Follow the installation and servicing instructions provided with this product. Have your grill installed by a
qualified service technician. Locate the main gas supply valve so that you know how to shut the gas off to
your grill. If you smell gas, make sure all gas connections are tight before operation. If you continue to smell
gas call a qualified technician.
- When lighting a burner, always pay close attention to what you are doing. Be certain you are pushing the
ignitor that lights the burner you intend on using.
FOR YOUR SAFETY
If you smell gas:
1. Shut off gas to the appliance.
2. Extinguish any open flames.
3. Open lid.
4. If odor continues, immediately
call your gas supplier.
TESTED IN ACCORDANCE WITH ANSI
Z21.58-1998/CGA 1.6-M98 STANDARD FOR
OUTDOOR COOKING GAS APPLIANCES.
THIS GRILL IS FOR OUTDOOR USE ONLY.
Check your local building codes for the proper
method of installation. In the absence of local
codes, this unit should be installed in accordance
with the National Fuel Gas Code No. Z223.1-1998
and the National Electrical Code ANSI/NFPA No.
70-1990
WARNING
DO NOT try lighting this appliance without reading
the “LIGHTING INSTRUCTIONS” section of this
manual.
FOR YOUR SAFETY
DO NOT store or use gasoline or other flammable
vapors and liquids in the vicinity of this or any other
appliance.
This appliance is not intended to be
installed in or on recreational vehicles or boats.
CALIFORNIA PROPOSITION 65 - WARN-
ING: The Burning of gas cooking fuels generates
some by products which are on the list of substances
which are known by the State of California to cause
cancer or reproductive harm. California law requires
businesses to warn customers of potential exposure to
such substances. To minimize exposure to these sub-
stances, always operate this unit according to the use
and care manual, ensuring you provide good ventila-
tion when cooking with gas.
2

GRILL FEATURES: JA38
3
1. Roll top grill hood 7. Handle
2. Grilling/Cooking surface 8. Warming shelf
3. Side Shelf 9. Infrared back burner
4. Control knob: back infrared burner 10. Electronic ignitor: main & rear infrared
burners
5. Control knobs: main burners 11. Cart w/door
6. Convection vents 12. Ignitor access opening
2
17
8
9
3
10
12
11
5
6
4
3

GRILL COMPONENTS LIST
Cart Parts
2 L-shaped side pieces
1 U-shaped back side piece
1 Base
2 Wheel channels
Cart Door Parts
1 Door with handle
1 Magnetic door catch
1 Nylon bushing
1 Nylon shoulder washer
2 Hex head screws
Grill Parts
1Stainless steel grill head
2 Stainless steel side shelves
1 Electronic ignitor (pre-installed on grill)
7 Flavor grids
3 Porcelain cooking grates
1 Stainless steel warming rack
1 Drip pan
1 Hose and regulator (LP models only)
Assembly Parts
16 Hex head screws
12 Bolts
4

INSTALLATION / ASSEMBLY
5
Cart Assembly
1. Attach the two L-shaped sides to the U-
shaped back portion of the cart, making sure
the four holes face up & the key holes are on
the bottom, using the (8) self taping hex
head screws. (See Fig. 1)
Note: A power screwdriver is required to
install the screws-be cautious not to over-
tighten and strip the screws.
2. Set the base on the top of the cart assembly,
with large opening closer to back portion of
cart, and align the eight mounting holes. Then
set the 2 wheel channels on the base and
attach them using the (8) bolts provided, from
inside the cart upwards through wheel
channels. (See Fig. 2)
Note: Tighten the bolts securely & Set Cart Upright
Attaching Grill Head to Cart w/door
Use the following instructions to attach Grill to cart
with a door.
1. With the grill on its back, loosen all 4 bolts
on the bottom side of the grill. (See Fig. 3)
2. Using 2 self taping hex head screws,
attach the magnetic door catch in the 2 holes
in the bottom of the grill. (See Fig. 4)
Fig. 2
Fig. 3
Note: Prior to assembly remove protective film from stainless steel parts
Fig. 1
Bolts
Screws
Key Holes
Screws under
edge of bracket
Catch faces
towards front
of grill
Fig. 4
Screw holes for
magnetic catch

INSTALLATION / ASSEMBLY
Attaching Grill Head to Cart w/door (cont.)
3. Have someone help you pick up the grill
and set it on the top of the cart, with the front
of the grill above the door opening. Make
sure the 4 bolt heads fall through the large
opening of the key hole slots in the top of the
cart. Slide the grill head backward so the
bolts are resting in the small opening of the
key hole slots. Tighten the bolts securely-
be sure not to over tighten and strip the bolts.
Next insert 4 hex head screws into grill
bottom through cart. (See Fig. 5)
Note: This is a very heavy step that requires
two individuals to complete.
Installing the CartDoor
1. First set the nylon shoulder washer (see
diagram below) into the hole in the cart base.
While holding the door insert the bottom
nylon pin into the hole in the base of the cart
Next place a nylon bushing onto the top pin,
then depress the pin and insert into the hole in
the bottom of the grill. (See Fig. 6)
6
Screw holes
Fig. 5
Use
back
set of
key
hole
slots
Fig. 6
Nylon Bushing
Nylon Shoulder
Washer
Lip
White shoulder
washer is round
with a lip to sit
over hole in cart
base.

INSTALLATION / ASSEMBLY
Side Shelves Attachment
1. Attach the shelves to each side of grill by
inserting the shelf hooks into the slots on the
side of the grill and pushing down on the shelf
assembly until level with grill. (See Fig. 7)
2. Lock the shelves in place by inserting (2) self
taping screws into each shelf. (See Fig. 8)
Interior parts installation
1. Check to make sure the bottom (3) Flavor
Grids are correctly installed in the cutouts and
around the ignitors, as they may have shifted
during shipment. (See Fig. 9)
2. Insert the second row of (3) Flavor Grids into
cutouts with triangle ridges facing up.
(See Fig. 9A)
3. Install cooking grates on the ledges provided
on the grill to create your cooking surface.
(placing the one with a thumb hole in the
middle) (See. Fig. 10)
4. Place warming shelf on support brackets by
setting it flat across brackets allowing the two
holes to line up with the stops on each
bracket. (See Fig. 11)
7
Fig. 7
Fig. 8
Fig. 9
Fig. 10
Fig. 11
Fig. 9A

GAS REQUIREMENTS
8
General Information
Verify the type of gas supply to be used, either Natural Gas (NG) or Liquid Propane (L.P)., and make sure the
marking plate (located on the back of the unit) agrees with that of the supply.
Note: Never attach an unregulated gas line to the appliance.
For Natural Gas installations, an installer must supply a gas shutoff valve that is easily accessible to the grill.
All installer supplied parts must conform to local codes, or in the absence of local codes, with the National
Electrical Code, ANSI/NFPA 70-1990, and the National Fuel Gas Code, ANSI Z223.1-1998.
All pipe sealants must be an approved type and resistant to the actions of L.P. gases. Never use pipe sealant
on flare fittings. All gas connections should be made by a competent technician and in accordance with local
codes and ordinances. In the absence of local codes, the installation must comply with the National Fuel Gas
Code, ANSI Z223.1-1998. Gas conversions kits are available from the factory. When ordering gas conversion
kits have the model number, and the type of gas (natural or L.P.) from your grill.
This Grill and its individual shut off valve must be disconnected from the gas supply piping system during any
pressure testing of that system at test pressures in excess of 1/2 PSIG (3.5 kPa.).
This Grill must be isolated from the gas supply piping system by closing its individual manual shut-off valve
during any pressure testing of the gas supply piping system at test pressures equal to or less than 1/2 PSIG
(3.5 kPa.).
The installation of this Grill must conform with local codes, or in the absence of local codes , with National
Fuel Code, ANSI Z223.1a-1998.
Installation in Canada must be in accordance with the Standard Can1-b149.1 and or .2 (installation code for
gas burning appliances and equipment) and local codes.
Natural Gas Installation
The gas inlet supply pressure should be between 5” and 14” Water Column,(w.c.) A step down regulator is
required if the line pressure is in excess of 14” w.c. Inlet pressure must not exceed 14” water column (1/2
PSIG)
Check your local gas utility company or with local codes for instructions on installing gas supply lines. Be
sure to check on type and size of run, and how deep to bury the line. If the gas supply line is too small, the
grill will not operate correctly.
Any joint sealant used must be an approved type and be resistant to the actions of L.P. gases.
Attach the natural gas regulator (supplied with your grill) to the brass fitting coming out the bottom, backside
of the grill (be sure the arrow on the regulator is pointing up towards the grill). Attach your gas line to the
3/8” flare fitting coming out of the natural gas regulator at the back of the grill.
Place the installer supplied shut-off valve in an accessible location to enable the gas supply to be cut off to the
unit.

GAS REQUIREMENTS
L.P. Gas Installation
Jenn-Air Gas Grills that are set to operate with L.P. gas come with a high capacity hose and regulator
assembly. This assembly is designed to connect directly to a standard 20 lb. L.P. cylinder.
Attach the gas hose assembly to the brass 3/8 flared fitting on the under side of the grill. Tighten securely and
attach other end to the propane tank. (sold separately) (See Fig. 12)
L.P. Tank Information
Never use a dented or rusted L.P. tank or cylinder with a damaged valve.
The L.P. cylinder must be provided with a shut-off valve terminating in an L.P. gas supply cylinder outlet
specified, as applicable, for connection No. 510 in the standard for compressed gas cylinder valve outlet and
inlet connection ANSI/CGA-V-1. Cylinders must not be stored in a building, garage, or any other enclosed
area. (The L.P. cylinder must have an overfill protection device on it.)
The L.P. Gas supply cylinder must be constructed and marked in accordance with the specifications for L.P.
gas cylinders of the U.S. Department of Transportation (DOT) or the National Standard of Canada,
CAN/CAS-B339, “Cylinders, Spheres and Tubes for the Transportation of Dangerous Goods.”
9
Fig. 12

LEAK TESTING
General Information
Although all gas connections on the grill are leaked tested at the factory prior to shipment, a complete gas
tightness check must be performed at the installation site due to possible mishandling in shipment, or
excessive pressure unknowingly being applied to the unit. Periodically check the whole system for leaks, or
immediately check if the smell of gas is detected.
Before Testing
Do Not smoke while leak testing. Extinguish all open flames. Never leak test with an open flame.
Mix a solution of equal parts mild detergent or liquid soap and water.
Testing
1. Turn off the burner control knobs.
2. Turn the top knob of the fuel supply cylinder counterclockwise (right to left) one rotation to
open.
3. Apply the soap solution to connections of the fuel supply assembly. If no soap bubbles
appear, the grill is ok to use. If bubbles form at the connections, a leak is detected.
(If a leak is detected, immediately turn off the gas supply, tighten any leaking fittings, turn gas on,
and recheck).
4. Turn off the knob on the fuel supply cylinder.
5. Turn on the burner control knobs for a moment to release the pressure in the hose, then turn
the control knobs back off.
6. Wash off soapy solution with cold water and towel dry.
Check all gas supply fittings before each use and each time the gas supply cylinder is connected to the regula-
tor. Have a Qualified Service Technician leak test the grill any time a part of the gas system is replaced. Also
have a Qualified Service Technician perform a leak test at least once a year whether or not the L.P. gas supply
cylinder has been disconnected.
10
Note: If you cannot stop a gas leak turn off the gas supply and call your local gas
utility, or the dealer you purchased the appliance from. If necessary, replace the
faulty part with a manufacture recommended replacement part.

USING THE GRILL
Grill Location
Do not use the grill in garages, breezeway, sheds or any enclosed area. Never operate the grill in enclosed
areas as this could lead to a carbon monoxide buildup, which could result in injury or death. Place the grill on
a level surface. Avoid moving the grill while it is operation.
Note: The grill will operate best if it is not facing directly into the wind.
Clearance to combustible construction - A minimum of 12” from the sides and back must be maintained from
the gas grill above and below the cooking surface to adjacent vertical combustible construction.
Clearance to non-combustible construction - A minimum of 3” clearance from the back of the grill to non-
combustible construction is required for the lid to fully open.
General Rules
Do Not leave the grill unattended while cooking!
1. Make sure the grill has been leak tested and is properly located.
2. Light the grill burners using the instructions on in this manual.
3. Turn the control knobs to “High” and preheat the grill for 10 minutes before cooking.
4. Adjust heat settings to meet your cooking needs for desired results.
5. Allow grill to cool down, wipe off any splatters or grease and clean the drip tray as needed.
11

LIGHTING THE GRILL
Before Lighting
Warning: Important! Before Lighting...
Check the gas supply line for cuts, wear or abrasion.
Always keep your face and body as far away from the
grill as possible when lighting.
Grill Burner Lighting
Lighting the Grill with electronic ignitor
Always open the lid before attempting lighting.
Push and turn one of the control knobs counter clock-
wise to the “HIGH” position and immediately press
the electronic ignitor button. You’ll hear a snapping
sound. It may be necessary to hold the electronic
starter button for about 4 seconds. If the burner does
not light in 4 seconds, turn the knob to OFF and wait
5 minutes before trying again. Repeat above steps to
light remaining burners. (See Fig. 13)
Match Lighting
If by chance the electronic ignitor does not light the
burner, the burner may be lit with a match. Keep
your face as far away from the Grill surface as
possible and pass a lit, long stem match through the
spaces in the Grill rack to the ports of the back
crossover burner between the flavor grids. Position
the match near the burner ports and push and turn the
control knob counter clockwise to the “HIGH”
position. (See Fig. 14)
12
Do not attempt to
“Light” the grill if the
odor of gas is present!!
Fig. 13
Fig. 14
Note: If the grill will not light after
several attempts see the Trouble-
shooting section of this manual.
Turn the control knobs to the OFF
position when not in use.

USING THE ROTISSERIE BURNER
(Optional ROTISSERIE KIT for use with Back Infrared Burner must be purchased separately)
The grill rotisserie system is designed to cook items from the back using infrared heat. The rotisserie burner
is an infrared type which provides intense searing radiant heat. Preferred by chefs over other cooking methods,
this intense heat is magnificent for searing in the natural juices and nutrients found in quality cuts of meats.
Once lit, the rotisserie burner will reach cooking temperatures in 1 minute. The orange/red glow will even out
in about 5 minutes. The rotisserie motor is equipped with metal gears and is capable of turning up to 20 lbs.
of food. The motor is mounted on a bracket on the left side of the grill by sliding the motor over the bracket
with the cord facing the back of the grill. Make sure the motor is straight prior to operating.
13
Attaching the Rotisserie (purchased separately)
The motor is mounted on a bracket on the left side of
the grill by sliding the motor over the bracket with
the cord facing the back of the grill. (For bracket
installation see separate instruction sheet)
Using the Rotisserie Burner
With the rotisserie motor in place and plugged into an
electrical outlet it is now ready to operate. After
installing rotis rod handle, slide one of the meat forks
onto the rod. (prongs facing away from the handle)
Push the rod through the center of the food, then slide
the second meat fork onto the rod. (prongs toward the
food). Center the food to be cooked on the rod, then
push the meat forks firmly together. Tighten the wing
nuts. It may also be necessary to wrap food with
butcher’s string, (never use nylon or plastic string) to
secure loose portions.
Once the food is secure, insert the pointed end of the
rotis rod into the motor assembly and rest the other
end on the support on the right-hand side of the Grill.
(If needed remove the cooking grates for more
room.). Turn the power switch to the “On” position
to start the rotisserie motor.
Note: Remove the rotisserie when not in use.
Warning: Electrical Grounding Instructions
This appliance (rotisserie motor) is equipped with a three-prong (grounding) plug for
your protection against shock hazard and should be plugged directly into a properly
grounded three-prong receptacle. Do not cut or remove the grounding prong from this
plug.

USING THE ROTISSERIE BURNER
Rotisserie Lighting
Open the lid. Push and turn the control knob counter
clockwise to the “HIGH” position. Wait 5 seconds.
Then press and hold the electronic ignitor button.
You’ll hear a snapping sound. If the burner does not
light in 4 seconds, turn the control knob to OFF and
wait 5 minutes before trying again. Once lit, turn the
control knob to the desired setting. (See Fig. 15)
(If the ignitor does not function, the burner can be lit
by holding a lit match to the burner while the control
knob is turned counter clockwise to “HIGH”.)
(See Fig. 16)
After the first use the stainless steel around the burner
will darken. This is a normal occurrence of the non-
rusting, type 304 stainless steel used on the grill. The
infrared panel will also darken after initial use. This
is a normal occurrence.
14
Fig. 15
Fig. 16
Note: Do Not operate the main burners
and infrared back burner at the
same time.

CARE and MAINTENANCE
Drip Tray
The drip tray located below the grill, inside the cart, should be cleaned periodically to prevent heavy buildup
of debris.
Note: Allow the drip tray to cool before attempting to clean.
Cooking Grates
The cooking grates can be cleaned immediately after cooking is completed and after turning off the flame.
Wear a barbecue mitt and scrub the cooking grates with a damp cloth. If the grill is allowed to cool down,
cleaning the grates will be easier if removed from the grill and cleaned with a mild detergent.
Stainless Steel
The grill is made from a non-rusting stainless steel. After initial usage, areas of the grill may discolor from
the intense heat given off by the burners, this is normal.
Purchase a mild stainless steel cleaner and rub in the direction of the grain of the metal. Specks of grease can
gather on the surface of the stainless steel and bake on to the surface and give a worn appearance. For
removal use an non-abrasive oven cleaner in conjunction with a stainless cleaner.
Note: Always scrub in the direction of the grain.
Ignitor Access:
If the ignitor should ever need to be replaced, there is
an access door in the bottom of the front panel, below
the ignitor.
It is opened by removing the two 1/4” hex head screws
that hold it in place. (See Fig A)
To remove Ignitor, unscrew ignitor push button and locking
nut from front panel of grill and ignior will fall down
through opening. (See Fig. A)
Rear Infrared Burner:
Please light and burn the rear infrared burner at least once a month to ensure there is not a build-up of debris
or grease on the burner. This will ensure the ceramic burner will continue to operate as it should.
15
Hex Head Screws
Fig. A
Ignitor push button
and locking nut

TROUBLE SHOOTING
General Trouble Shooting
You should inspect the burners at least once a year or immediately if any of the following conditions occur:
The smell of gas in conjunction with the burner flames appearing yellow.
The Grill does not reach temperature.
The burners make a popping noise.
The Grill heats unevenly.
Before calling customer service
If the Grill does not function properly, use the following checklist.
16
Problem
Grill will not light when the ignitor button is pushed.
Low heat with knob in “High” position.
Solution
After opening tank valve, be sure one of the
Grill control knobs is on high for at least 4
seconds while pushing ignitor button.
Check tank fuel level.
Check for loose wire connections.
Remove the cooking grates and flavor grids.
Push ignitor button, and check for spark on tip
of electrode.
Check to see if debris is blocking the
electrode sparks.
Check battery/replace battery.
Attempt to match light the burner.
If using L.P. gas, disconnect gas line at tank,
then reconnect.
Check for proper gas supply and pressure.
If using L.P. gas check for low fuel level.
If using L.P. gas check for kinks in supply line.
If only one burner appears low, clear burner
ports of any obstructions.
Pre-heat Grill for a full 10 minutes.
If using L.P. gas, disconnect gas line at tank,
then reconnect.

TROUBLE SHOOTING
17
Problem
Flame is erratic
Flare-Ups
Burner flame is yellow or orange, in conjunction with the
odor of gas.
Cart door does not align properly with cart
Solution
Check gas connection.
Fuel level may be low.
Grill may be in need of cleaning.
Check flavor grids and cooking grates for
excess build-up.
Ensure Grill is not placed directly in path of
wind.
Be sure the drip tray is clean. (do not use
aluminum foil in drip tray)
Check the burner inlet for obstructions.
Grill may be in a windy area. Move to a less
windy area if possible.
Loosen the four bolts that attach grill head to
cart. Slide grill head either to the left or right
until door is aligned properly. Retighten the
bolts.
Spider and Insect Warning
Spider and insects can nest in the burners of this or any other Grill and cause the gas to flow from the front of the
burner. This is very dangerous condition which can cause a fire to occur behind the valve panel, thereby damaging the
Grill and making it unsafe to operate. We recommend you check at least once a year to be safe.

WARRANTY
LIMITED LIFETIME WARRANTY
If you have other questions about your Jenn-Air grill, please contact:
Sure Heat Customer Service Hotline
[phone]
Because of continuing product improvement these specifications are subject to change without notice.
11/2002
18
Jenn-Air Grills from Sure Heat, have a Lifetime Warranty on all stainless steel parts, 15 years on
stainless burners and a 5 year warranty on all other parts.
IMPORTANT: We recommend you return the warranty registration card so that you can
be contacted with any questions of safety arise that could affect you.
The return of the warranty registration card is not a condition for
warranty coverage.
LIMITED WARRANTY
If the Jenn-Air Grill does not operate properly, first thoroughly carry out the instructions provided with
the unit to ensure that the appliance is installed correctly and check the Troubleshooting section.
•The warranty is nontransferable.
•The warranty is for replacement of defective parts only. Sure Heat will not be responsible for damage
resulting from accident, alteration, misuse, abuse, hostile environments, improper installation or
installation not in accordance with local codes.
•This limited warranty does not cover corrosion or discoloring due to lack of maintenance, misuse,
hostile environments, alterations, accidents or abuse or neglect.
•This limited warranty does not cover any scratches, dents, corrosion or discoloring by heat, abrasive
and chemical cleaners nor any components used in the installation of the appliance.
Jenn-Air is a registered trademark of the Maytag Corporation and is used under license to Lowe’s Companies Inc.