Joerns Healthcare OXFORD DIPPER Installation instructions

User Instruction Manual
Oxford®Dipper
To avoid injury, read user manual prior to use.

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Oxford®
Dipper
Contents
1. Oxford Dipper Lift Illustration ............................................................................................ 3
2. Introduction: About Your Lift .............................................................................................. 4
3. “A” Socket Fitting .............................................................................................................. 6
4. Installation of the Oxford Dipper Base Socket .................................................................. 7
5. “B & C” Socket Illustration................................................................................................. 8
6. Assembly and Commissioning Instructions ...................................................................... 9
7. Fitting a Ranger Chair to a Dipper Lift ............................................................................ 10
8. Safety Precautions.......................................................................................................... 11
9. Operating Instructions..................................................................................................... 13
10. Daily Check List and Maintenance Schedule.................................................................. 15
11. Maintenance Inspection and Test.................................................................................... 16
12.TechnicalSpecications.................................................................................................. 17
13. Slings For Use with the Oxford Dipper Lift...................................................................... 18
14. Warranty.......................................................................................................................... 19

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1. Oxford Dipper Li Illustration
360° ROTATION
OF MAST
1482 mm
2108 mm
1422 mm
311 mm 230 mm (A & B Socket)
1226 mm
BOTTOM OF CHAIR
HIGHEST POSN. 883mm ABOVE FLOOR
LOWEST POSN. 914mm BELOW FLOOR

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2. Introduction: About Your Li
Please take time to read this manual thoroughly prior to using your Oxford Dipper. The information
contained in this manual is vital for the correct operation and maintenance of the equipment and
will help ensure that both the patient and caregiver remain safe and free from injury throughout the
lifting and transfer process. Furthermore, it will ensure the user is familiar with the lift’s features and
functions.
To help avoid injuries to both caregiver and patient, Joerns Healthcare recommends using only
genuine Joerns Healthcare parts for servicing and repairs. Joerns Healthcare will not be held
responsible for any accidents or incidents resulting from unauthorised servicing or the use of
unauthorised parts.
If you are unsure on the use of this product and/or associated accessories, please contact your
local authorised service providers or Joerns Healthcare direct for further advice.
WARNING
• Prior to each and every use of your Oxford Dipper, the daily checks detailed in the
checklist in this manual should be carried out.
• Do not attempt to use your Oxford Dipper without fully understanding this manual.
• UnauthorisedmodicationsonanyOxfordDipperequipmentmayaffectitssafety.Joerns
Healthcarewillnotbeheldresponsibleforanyaccidents,incidentsordecienciesin
performancethatmayoccurasaresultofanyunauthorisedmodications.
• The Oxford Dipper is a reusable medical device intended to be used with patients whose
weight is within the specified maximum safe working load.
Definitions Used in this Manual
WARNING
Means: Failure to understand and follow these instructions may result in injury to yourself and others.
CAUTION
Means: Failure to understand and follow these instructions may result in damage to the product.
NOTE:
Means: This is important information regarding the correct use of the equipment.
Accompanying Documents:
A number of documents are supplied in a wallet packed with each lift and should be kept safely for
future reference.
• Test Certificate
• User Manual
• Customer Satisfaction Card
The TEST CERTIFICATE is an important document and will be required for your insurance
records. It is valid for six months and after it has expired the lift should be inspected and serviced
as a minimum of six monthly periods. Servicing and periodic testing can be carried out by your
supplier. Please ensure your lift is included in their maintenance schedule.

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Statement of Intended Use:
The Oxford Dipper is a hydraulically operated patient lift intended for use in swimming pools and
similar facilities. The Dipper has a seat or a sling option. Each lift is fully assembled, load tested
and certified before being partially dismantled for packing. The packing consists of a strong,
purpose built carton and is used for both export and domestic markets to ensure the safe arrival
of the lift.
The intended use of this lifting device is to transfer an individual from a poolside or similar into a
pool or a vessel in the water.
The Oxford Dipper is suitable for patients in the SITTING, SITTING/RECUMBENT and
RECUMBENT positions.
The CE mark: The Oxford Dipper Lift carries the CE mark and complies with
the following EC directive:
• Medical Device Directive (93/42/EEC)
Expected Service Life:
The Oxford Dipper lift is designed and tested for a minimum service life of five (5) years, subject
to the use, maintenance, testing and cleaning procedures stated in this manual.
Due to the hostile environments this product operates in, the maximum service life is set at
seven (7) years. Use beyond this period may compromise both client and carer safety.
In order to ensure your Oxford Dipper remains in a safe and serviceable condition, it is
imperative the daily checks, cleaning procedures and six monthly inspections and maximum
safe working load tests detailed in this manual are adhered to.
WARNING
Onset of issues can occur rapidly in units older than seven (7) years and may not be
externallyvisible.JoernsHealthcarestronglyrecommendsloadtestingfortheOxford
Dipper is carried out at each and every six (6) monthly LOLER inspection due to the
hostile environment in which it resides and operates. The humid and corrosive nature
of pool-side locations can lead to product deficiencies that may otherwise remain
undetected.
This will ensure that any deterioration liable to compromise the safety of users is detected and
remedied in good time.
Use other than in accordance with these instructions may compromise service life.

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3. ‘A’ Socket Fitting

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4. Installation of the Oxford Dipper Base Socket
WARNING
Some of the parts are heavy and will need to be lifted with care. You may need the
assistance of a second person with the heavier assemblies.
The base socket of the Dipper is subjected to high loading during use. It is essential the
immediate area around the socket is a good sound concrete construction able to withstand the
substantial forces imposed. Joerns Healthcare strongly recommend an architect or structural
engineer is consulted for all applications. All installations should be tested (including a full safe
working load test) to the manufacturers recommendations prior to hand over to the users, with
particular attention being paid to the socket and surrounding concrete.
There are three types of socket available. These are designated “A”, “B” & “C” sockets and will
enable the Dipper to be fitted alongside the majority of swimming pools. Special applications
such as hydrotherapy pools, jetties or boat mooring pontoons should be discussed with your local
dealer, a structural engineer or with Joerns Healthcare direct.
1. “A” Socket Fixing
This is the most commonly supplied socket and is fitted into a hole 90mm diameter, core bored
into the concrete slab to a depth of 245mm. The socket is held firmly in place with a non shrinking
cement. The construction of the “A” socket is shown on page 5. When correctly fitted, the top of
the socket is 12.7mm below the floor level. Each socket is supplied with a blanking plug to prevent
ingress of water when the mast has been removed for storage. When fitted, the top of the blanking
plug is flush with the floor level.
2. “B” Socket Fixing
This socket is for use in swimming pools with a water channel around the edge of the pool.
Basically, the “B” socket is an “A” socket with a plate which adds additional bracing. The “B”
socket plate is fixed in place with six 15mm diameter expanding bolts of the raw-plug type. The “B”
socket construction is illustrated on page 7. As with the “A” socket, the “B” socket is supplied with
a flush fitting blanking plug to prevent ingress of water.
3. “C” Socket Fixing
This socket is surface mounted and stands proud of the floor by 150mm. It is used mainly where
there is insufficient depth of concrete for “A” or “B” sockets. The “C” socket plate is drilled for four
15mm raw-plug type expanding bolts.
The “C” socket adds 150mm to the height of the mast. This alters the maximum height of the
bottom of the chair (to 1033mm) and the lowest position of the chair bottom below floor level (to
764mm). An illustration of the “C” socket is shown on the following page.

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5. “B and C” Socket Illustration

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6. Assembly and Commissioning Instructions
WARNING
Some of the parts are heavy and will need to be lifted with care. You may need the assis-
tance of a second person with the heavier assemblies.
Place the carton in a clear working area and open carefully. The carton contains:
• Mast & Hydraulic Unit Assembly
• Boom Assembly
• Chair Support Tube (Seat option)
• Spreader Bar Assembly (Sling option)
• Wallet Containing Documents
and in separate cartons:
• Transporter seat & chassis (Seat option)
• “A”, “B” or “C” Socket - to be specified when ordering - supplied separately
1. Remove the “A”, “B” or “C” socket from the packaging and install according to the
instructions in the Installation of the Dipper base socket in the ‘Installation of the Oxford
Dipper Base Socket’ section of this manual.
SAFETY NOTE: The “C” socket is heavy and will need to be lifted with care. You may
need the assistance of a second person when lifting.
2. After the socket is correctly installed, remove the rest of the parts from the carton taking
care to protect the finish from damage.
3. Insert the spigot at the base of the mast into the socket. The spigot will displace any water
in the socket so caution should be exercised to avoid splashing.
WARNING
Avoid trapping fingers. Keep fingers away from the end of the mast spigot when
inserting into the socket.
4. Fully unwind the “T” shaped clamp screw at the top of the mast. The travel of the screw is
limited by a fixed stop. Keep turning until the stop is encountered. DO NOT force the screw
past the stop.
5. Assemble the boom to the mast. Engage the boom and tie rod pivots in the locating hooks
at the top of the mast.
6. Still holding the boom in place, insert the boom ram spigot into the top of the hydraulic ram.
The boom can now be released.
7. Rewind the “T” shaped clamp screw and tighten fully.
8. Close the hydraulic unit release valve by turning the knurled black knob on the unit fully clockwise.
NOTE:Thereleasevalverequiresonlyminimaltighteningtooperateandshouldonly
be closed finger tight. DO NOT apply excessive force to the valve knob as this will
result in damage to the valve.
9. Pump the handle of the hydraulic unit and confirm the ram raises the boom.

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7. Fitting A Ranger Chair To A Dipper Li
The Ranger chair is made in two assemblies, the wheeled chassis and the seat with armrests.
The two halves of the complete chair are connected with a simple latch located at the rear of the
seat. The chair is attached to the Dipper lift as follows:
1. The chair support arm of the lift has a hook and latch device similar to the one connecting
the Ranger seat to the chassis. The support arm hook must be engaged with the cross bar
at the top of the Ranger seat. The latch will engage automatically and prevent accidental
disengagement.
2. The seat can now be lifted off the chassis by operating the seat latch, which holds the
seat to the chassis, and raising the boom of the lift with the hydraulic unit. The seat will be
elevated with the boom and the chassis will remain behind.
3. To reconnect the seat to the transporter, lower the seat onto the chassis with the lower
safety latch in approximately the right position. The seat will lock automatically as the seat is
lowered. When the seat latch is engaged, disengage the latch on the chair support arm and
continue to lower the boom. The support arm will drop away from the seat and can be swung
away to one side. Check full engagement of the seat latch.
WARNING
Thelapstrapshouldbettedtosecurethepatient.
The patient can now be transported to another location.
10. Open the release valve fully anticlockwise and check the boom descends.
NOTE: The release valve is fully open and encounters a positive end stop in less than
two full turns of the knob. DO NOT force the valve past the end stop as this will result
in damage to the valve and could cause loss of hydraulic fluid.
11. Closethereleasevalveandraisetheboomuntilitisapproximatelyparalleltotheoor.
12. Fully unwind the small “T” shaped clamp screw at the extreme end of the boom. Like the
mastclamp,thetravelonthisscrewislimitedbyaxedstop.Keepturninguntilthestop is
encountered. DO NOT force the screw past the stop.
13. Iftheliftistobettedwithaseatoptionversion,thecurvedchairsupportarmcannow be
assembled to the boom. Pass the top of the support arm end through the bearing tube at
the end of the boom, making sure the safety latch at the top of the tube engages in the
grooved end of the chair support arm. The support arm will now be held and can be rotated
through 360 degrees.
NOTE: The “T” shaped clamp screw, when tightened, will prevent rotation.
14. If a spreader bar and slings are to be used instead of a seat, the Spreader bar assembly is
ttedinplaceofthechairsupporttube. Pass the spreader bar pivot tube through the bearing
tube at the end of the boom, making sure the safety latch at the top of the tube engages
in the grooved end of the spreader bar pivot tube. The spreader bar assembly will now be
held and can be rotated through 360 degrees.
NOTE: The “T” shaped clamp screw, if tightened, will have no effect on spreader bar rotation.
15. TheliftisnowreadytobettedwiththeRangerchairorslingattachment.

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8. Safety Precautions
Please read and follow the safety precautions listed below. The operation and use of Oxford patient
lifts is simple and straightforward. Following these few basic safety precautions will make lifting
operations easy and trouble free.
WARNING
• The Oxford Dipper should ONLY be operated by fully trained/competent care givers.
• ALWAYS plan your lifting operations before commencing.
• ALWAYS carry out the DAILY CHECK LIST before using the Oxford Dipper.
• ALWAYS ensureOxfordDipperisinstalledandcommissionedbyanauthorisedJoerns
Healthcare service provider or in accordance with the information in the accompanying
documents.
• ALWAYS familiarise yourself with the operating control and safety features of a lift
before lifting a patient.
• DO NOT use a sling unless it is recommended for use with the lift.
• ALWAYS check the sling is suitable for the particular patient and is of the correct size
and capacity.
• NEVER use a sling which is frayed or damaged.
• ALWAYS fit the sling according to the instructions provided (user instructions).
• ALWAYS check the safe working load of the lift is suitable for the weight of the patient.
• ALWAYS carry out lifting operations according to the instructions in the user manual.
• NEVER disconnect or bypass a control or safety feature because it seems easier to
operate the lift.
• NEVER force an operating or safety control. All controls are easy to use and do not
requireexcessiveforcetooperate.Ifacontrolisnotworkingeasilytherewillbea
reason. Forcing will only strain or damage the lift and may compromise safety.
• DO NOT lift a patient unless you are trained and competent to do so.
• Before using the Oxford Dipper, a clinical assessment of the patient’s suitability for
transfer MUSTbeperformedbyaqualifiedhealthprofessionaltoevaluateaspectsof
the transfer procedure, including the possibility that the transfer procedure may exert
substantial pressure on the patient’s body.
• The Oxford Dipper should NOT be operated by any person who is under the influence
of alcohol, drugs or prescribed medication, that may adversely affect their ability to
operatetheequipmentsafely.
• ENSURE a full risk assessment is conducted prior to attempting to lift or transfer a
patient.
• If the Oxford Dipper is being used to lower or raise a patient into water e.g. a swimming
pool, hot tub or hydrotherapy pool, it is recommended a second competent/trained
carer is positioned in the water immediately adjacent to the patient.
• Excessive impact during lifting and transfer activity should be avoided.

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WARNING
• ENSURE the sling being used for the lift/transfer is compatible with the spreader bar, is
suitable for the task and will sustain the weight of the patient being lifted.
• ENSURE the sling being used is in a serviceable and safe condition.
• ALWAYS make sure any controls and safety features are used ONLY in strict
accordance with the instructions within this manual. NEVER attempt to force a control
or operating button on the lift.
• ENSURE the sling straps are correctly and securely attached to the spreader bar.
• Any cautionary or instruction labels that are illegible should be replaced.
• Toavoidtheriskofinjuriesattributedtotheuseofinadequatereplacementparts,
JoernsHealthcarestronglyadvisesandwarnsthatonlyJoernsHealthcareapproved
partsshouldbeusedonequipmentandotherappliancesmanufacturedbyJoerns
Healthcare.UnauthorisedmodificationsonanyJoernsHealthcareequipmentmay
adverselyaffectitssafety.JoernsHealthcarewillnotbeheldresponsibleforany
accidents, incidents or lack of performance that occur as a result of any unauthorised
modifications or the use of non-approved parts.
Equipment Warning Labels
WARNING
• Inspect ALLprecautionarylabelsontheequipment.Orderandreplaceanylabelsthatare
illegible.

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9. Operating Instructions
WARNING
The Oxford Dipper should only be operated by fully trained/competent care givers.
1. First check the Dipper is assembled according to the instructions in the ‘Assembly and
Commissioning’ section.
2. Connect the Ranger chair to the chair support arm on the lift.
NOTE: An unloaded boom will not come down under its own weight, it will be necessary
to apply some pressure to the boom before it will descend.
NOTE: The raising and lowering of the boom is achieved by a powerful hydraulic ram
whichisoperatedbytwosimplecontrols:thereleasevalve,whichisidentiedby
a black knurled knob, and the pump handle which is a long lever on the side of the
hydraulic unit.
To raise the boom, ensure the hydraulic release valve is fully closed. The valve is closed by
gently turning the knurled knob fully clockwise (Finger tight only). Once valve is closed, pump
the long handle with smooth even strokes for maximum effect. The handle strokes from an
upright position through an arc of 90 degrees.
CAUTION
• Leave the handle in the upright position when not in use.
• DO NOT force the handle beyond the upper or lower stops.
• If it is necessary to raise the boom to its maximum highest position, once maximum
position is reached, stop pumping the handle immediately or damage may be caused to
the hydraulic pump.
The hydraulic unit can be rotated to allow the handle to be used from either side of the lift.
To lower the boom, open the release valve by turning anticlockwise. The release valve is
progressive, i.e. the more it is opened, the faster the descent. The valve is restricted so even
when fully open the descent is controlled. If the release valve is partially opened (a quarter
turn) a very slow speed of descent will allow the carer to work “hands free” while assisting or
comforting the patient.
CAUTION
REMEMBER to close the release valve before commencing lifting operations. The release
valveonlyrequiresgentlepressuretoopenorclose.DONOTapplyexcessiveforcetothe
release valve, either to close or to open. It is not necessary and will only damage the valve.
3. Release the seat latch and raise the boom slowly by pumping the hydraulic unit handle. This will
lift the seat away from the chassis.
4. When the seat is clear of the chassis, stop pumping and swing the boom and seat over the water.
WARNING
It is recommended a second competent/trained carer is positioned in the water
immediately adjacent to the patient.

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5. Lower the seat into the water by turning the hydraulic unit release valve anticlockwise.
6. Toraisetheseat,rotatethereleasevalveuntilclosed(ngertightonly)andthenpumpthe
hydraulic unit handle.
7. Swing the boom back from the water, position the seat over the Ranger chassis and lower
the seat until the chair is reconnected.
8. Release the latch from the chair support arm. The Ranger seat can now be wheeled away.
9. Slings: The selected sling is attached to the spreader bar hooks. Each sling is supplied with
instructions which should be followed carefully. The operation of the hoist is the same for
the chair and sling options. Examples from the Oxford range of slings suitable for use with
this device are Quickfit, Fullback, Quickfit Deluxe and Long Seat range.

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10. Daily Check List and Maintenance Schedule
All Oxford products are designed for minimum maintenance, however a number of safety checks
and procedures are required. A schedule of DAILY tasks are detailed below.
Daily checks and a bi-annual inspection and annual service and test will ensure a lift is kept in
optimum safe working condition. A list of spare parts is available upon request.
TheLOADTESTandCERTIFICATIONshouldonlybecarriedoutbyqualiedpersonnelor
an authorised service dealer.
Daily Checklist
WARNING
The patient MUST be removed from the Oxford Dipper prior to commencing maintenance routine.
The following procedures must be performed before each use:
• ENSURE the Oxford Dipper is within its valid 6 month period in accordance with LOLER
requirements. Typically this is confirmed by a dated decal affixed to the hoist.
• EXAMINE the framework to ensure no signs of deformation, corrosion or rusting,
particularly at the base of the mast.
• MAKE sure the mast is fully located in the floor socket and is free to rotate.
• MAKE sure the spreader bar (if fitted) is free to rotate.
• CHECK the spreader bar or chair support tube is firmly attached to the boom and the
safety latch holding the spreader bar or chair support tube to the boom is engaged and
working correctly.
• EXAMINE the sling hooks on the spreader bar and side suspenders for excessive wear. If
in doubt - DO NOT USE.
• If a spreader bar is fitted, ensure sling retaining discs are in place and function as intended.
• CHECK the safety latch which connects the chair to the chair support tube. Make sure the
chair is fully engaged and the latch prevents accidental disengagement.
• OPERATE the hydraulic unit to confirm the boom raises and lowers satisfactorily.
• CHECK the Ranger chair for correct engagement of the seat to the chassis.
• CHECK for hydraulic fluid leakage. Any leakage should be reported to a service engineer
immediately and the lift should not be used until it has been inspected/repaired.
• EXAMINE slings for fraying or other damage. DO NOT use any sling if damaged or if the
sling shows signs of wear.
• EXAMINE all fixings and fasteners and ensure they are secure prior to use.
Daily Cleaning Schedule
Clean with ordinary soap and clean water and/or any hard surface disinfectant. Harsh chemical
cleaners or abrasives should be avoided as these may damage the surface finish of the lift.

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11. Maintenance, Inspection and Test
Joerns Healthcare recommend a thorough inspection and maximum safe working load test of the
Oxford Dipper and lifting accessories, slings etc. is carried out every six months. The examination
and test should be conducted according to the recommendations and procedures below. Joerns
Healthcare recommend maintenance, inspection and certified testing is carried out by authorised
service dealers only.
NOTE:Theserecommendationsareincompliancewiththerequirementsof1998No2307
HealthandSafety:TheLiftingOperationsandLiftingEquipmentRegulations1998.
This is a UK regulation. Outside the UK please check your local requirements.
• SPREADER BAR: Check the spreader bar for freedom of rotation. Check for firm attachment
to the boom and the operation of the safety latch. Inspect for excessive wear on the sling hooks
and any side suspenders used in conjunction with the spreader bar. Check the sling retaining
disks are fitted and function as intended. Lubricate the central pivot with a light mineral based
grease or food grade spray lubricant.
• BOOM: Check for secure attachment of the boom to the mast. Make sure the mast clamp screw
can be fully tightened and prevents disconnection of the boom from the mast. Check the boom
raising and lowering is smooth and unhindered. Lubricate all pivot points as necessary with a
light mineral based grease. Check for full engagement of the boom ram pin with the hydraulic
ram top. Make sure the boom ram pin is free to pivot on the mounting brackets. Lubricate if
necessary with a light mineral based grease.
• CHAIR SUPPORT TUBE: Confirm the chair support tube is free to rotate but can be prevented from
rotating by tightening the support tube clamp screw. Confirm correct operation of the safety latch
securing the tube to the boom. Lubricate pivots as necessary using a light mineral based grease.
Check the function of the chair retaining latch and ensure the latch pivot is free and lubricated.
• CASTORS: Check all castors for firm attachment to the chair legs. Check for free rotation of the
castor and the wheels. Remove any build up of threads, hair or fluff. Lubricate if necessary with a
light mineral based grease or food grade spray lubricant. Check correct operation of the brakes.
• HYDRAULIC UNIT: The hydraulic unit should require no maintenance other than checking for
correct operation in both directions and leakage of hydraulic fluid. Additionally, check the ram for
trapped air/sponginess.
• MAST: Examine the mast, particularly at the base, for corrosion or rusting. Check the mast
rotates freely in the floor socket. Lubricate with a light mineral based grease as necessary.
Check the mounting of the hydraulic unit to the mast. Make sure the hydraulic unit pivots freely.
Lubricate if necessary using a light mineral based grease. Following the 6 monthly load test
conducted at maximum safe working load, examine the mast for deformation, particularly
at the base.
• GENERAL: Check all nuts and bolts for tightness. Tighten if necessary.
• LOAD TEST: The maximum safe working load test should be carried out at each and every
6 monthly inspection in accordance with the manufacturers test procedures. It is strongly
recommended the testing is carried out by an authorised service dealer.
• CERTIFICATION: An authorised service dealer will issue a test certificate after satisfactory
completion of the load test. This certificate will be valid for six months.

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12. Technical Specifications
Safe Working Load........................................................................................................140kgs
Boom Length .............................................................................................................. 1498mm
“A” & “B” SOCKET:
Height (Boom Lowered) ............................................................................................. 1422mm
Height (Boom Full Elevation) ..................................................................................... 2108mm
Base of Seat Above Floor Level .................................................................................. 889mm
Base of Seat Above Floor Level .................................................................................. 914mm
“C” SOCKET:
Height (Boom Lowered) ............................................................................................. 1572mm
Height (Boom Full Elevation) ..................................................................................... 2258mm
Base of Seat Above Floor Level ................................................................................ 1033mm
Base of Seat Below Floor Level................................................................................... 764mm
WEIGHTS:
Mast Assembly .............................................................................................................15.4kgs
Boom Assembly ...........................................................................................................10.4kgs
Chair Support Tube........................................................................................................3.6kgs
Ranger Seat ...................................................................................................................4.5kgs
Ranger Chassis..............................................................................................................8.7kgs
Spreader Bar Assembly .................................................................................................1.7kgs
MATERIALS:
Stainless Steel
Electrophoretic (E-coat) and Plastic Coated Steel

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13. Slings For Use with the Oxford Dipper Li
Joerns Healthcare range of Polyester net slings can be used with the Oxford Dipper Lift.
The Oxford Dipper fitted with spreader bar option is suitable for patients in the SITTING,
SITTING/RECUMBENT and RECUMBENT positions.
The core slings suitable for these lifts are listed as follows:
• Oxford Quickfit • Oxford Full Back
• Oxford Quickfit Deluxe • Oxford Long Seat
• Oxford Access • Oxford Silkfit
When selecting a sling from the Oxford range, be sure to assess the suitability of the type of
sling for the patient to be lifted by conducting a thorough risk assessment prior to lifting.
Special requirement slings can be made to customers own specification, consult your dealer for
details.
NOTE: For detailed fitting instructions, please refer to the user guide supplied with
each sling.
WARNING
• JoernsHealthcarerecommendsthatslingsbecheckedregularlyandparticularly
before each use for signs of fraying or damage. DO NOT use slings that are worn or
damaged.
• OXFORD RECOMMENDS THE USE OF GENUINE OXFORD PARTS. Oxford sling and
liftproductsaredesignedtobecompatiblewithoneanother.Forcountryspecic
guidance on sling use and compatibility, please refer to the sling label or contact
yourlocalmarketdistributororJoernsHealthcare.
• Refer to maximum weight capacity of the lift. Sling capacity is limited by the
maximum capacity of the lift.
NOTE: For further guidance on sling selection, please visit www.joerns.co.uk

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14. Warranty
Joerns Healthcare has an established network of authorised distributors and service agents who
will be pleased to handle all of your purchasing, warranty, repair and maintenance enquiries. It
is recommended that our products are commissioned by your authorised distributor or service
agent.
The distributor or service agent operates the warranty programme, so it is important to keep
a record of their name, address and telephone number so they can be contacted should any
problem arise. If you are in any doubt as to where your lift was purchased, Joerns Healthcare
can trace the supplier if you quote the serial number of the lift.
All warranty claims are subject to the correct use and maintenance in accordance with the user
instruction manual provided with each lift. Damage caused by use in unsuitable environmental
conditions or failure to maintain the product in accordance with user and service instructions is
not covered. Your statutory rights remain unaffected.
REMEMBER: Contact your authorised distributor or service agent for purchases, repairs,
servicing and certified maintenance.
Your distributor:

Joerns Healthcare Ltd
Drakes Broughton Business Park
Worcester Road, Drakes Broughton
Pershore, Worcestershire
WR10 2AG, United Kingdom
(T) +44 (0)844 811 1156
(F) +44 (0)844 811 1157
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