JOIWO JWAT909 User manual

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User Manual Of IP Waterproof Telephone JWAT909-910

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Table of Contents
1. Overview..........................................................................................................................................................................................1
2. Product Structure Characteristics................................................................................................................................................1
3. Main technical parameters............................................................................................................................................................2
4.How to Use....................................................................................................................................................................................... 2
5.Product Dimensions and Installation..............................................................................................................................3
6. Web Settings...................................................................................................................................................................................6
7. Transportation and storage requirements................................................................................................................................ 29
8. Unpacking and inspection...........................................................................................................................................................29
9. Attention.........................................................................................................................................................................................29
10. Safety warnings..........................................................................................................................................................................29
11. After sales................................................................................................................................................................................... 29
12.Basic Troubleshooting:...............................................................................................................................................................30

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1. Overview
JWAT909 / 910 IP waterproof telephone product is a high-tech product that used for subway, highway, power
plant, petrol station, terminal, steel company which have special requirements for moisture, fire, dust, and frost.
It is a fully digital network type.The core part of the telephone adopts the mature Voip solution with stable and
reliable performance. It is a high-tech product that combines the actual needs of dangerous and high-noise
places. It is an indispensable and extremely ideal industrial communication product which is widely used in
petrochemical, oil terminal, oil refining and natural gas extraction and other flammable Explosive, humid, dusty,
corrosive and strong noise, etc.
1.1 Product Features
1.1.1 JWAT909 / 910 IP waterproof telephone case is made of aluminum alloy die-casting, which has good
impact strength and protection performance. The surface high temperature powder is not electrostatically
sprayed to prevent static electricity. Full keyboard input, you can not only directly enter the IP number of the
other party to make a call, but also set the abbreviated dial number through WEB.Besides, you can also set a
shortcut key to speed dial. After high and low temperature testing, screening, procurement and production, the
circuit has undergone strict explosion-proof treatment and protective treatment, which has further improved the
environmental adaptability of the machine. The phone uses an anti-noise handle to make calls clearer in high-
noise environments.
1.2 Application
1.2.1 This Weatherproof Telephone Is Very Popular For subways, highways, power plants, petrol stations,
docks, steel companies and other environments that have special requirements for moisture, fire, noise, dust
and frost.
1.2.2 Ambient Temperature:-40℉~+140℉
1.2.3Relative Humidity:≤95%( room temperature)
1.2.4Atmospheric Pressure:80~110KPa
2. Product Structure Characteristics
2.1 The waterproof phone is composed of a housing (including a die-cast aluminum case, a stainless steel
keyboard, a die-cast zinc cradle, and a PC handset) and a double-sided integrated circuit mainboard (as below,
If choose the type without speaker ,will don’t have speaker cable .

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3. Main technical parameters
3.1 Power supply: AC110-240V or POE
3.2 Network communication protocol: SIP 2.0 (RFC-3261).
3.3 WAN: 10 / 100BASE-TX s Auto-MDIX, RJ-45
3.4 Supported protocols: RTP
3.5 G.729, G.723, G.711, G.722, G.726
3.6 Frequency response: 300 ~3400 Hz
3.7 Protection level: IP68
3.8 Specification:13.3'' *8.7'' *5.6''
3.9 Installation: Wall-mounted
3.10 Net weight: 14LBS
4. How to Use
4.1 How to make a call
1. JWAT909 / 910: After picking up the handset, dial the number on the keypad. After the other party is
connected, the two parties can talk normally, and then hang up the handset after the call. During the call, the
volume of the handset can be adjusted according to the environment.

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4.2 How to answer a call:
1. JWAT909 : When receive a call, the loudspeaker will turned on, the speaker rings, and it automatically
connects to the broadcast mode after three beeps, which can be used to call people. When someone picks up
the handset to connect the phone, the loudspeaker is turned off and the handset mode is entered. Normal call
status, hang up the handset after the call ends. During the call, the volume of the handset can be adjusted
according to the environment.
2. JWAT910: The telephone will ring when there is a call. After picking up the handset to pick up the phone,
the ringing will stop and the two parties can talk normally. Hang up the handset after the call. During the call, the
volume of the handset can be adjusted according to the environment.
5. Product Dimensions and Installation
5.1 product dimensions
5.2 Telephone wiring: (JWAT909)
1. Amplifying speaker wire connection: The speaker wire UL2464 4*18AWG is connected to the two wires of
the explosion-proof speaker through the terminal block in the explosion-proof junction box. The speaker wire
does not distinguish the wire sequence and color. Please note that there should be no exposed copper wires
during the wiring, and the terminal The screws should be tightened, and do not lock on the insulated wire.
2. Network cable connection: The RJ45 crystal plug has been suppressed when the network cable leaves the
factory. You can use the adapter to connect in the junction box, or cut off the crystal plug and connect it
directly in the junction box with the system network cable through the terminal. Note that the connection
should be connected according to 568B. Don't make the wrong connection when wiring, so as to prevent the
phone from not working.
3.Power cord connection: The power cord adopts UL2464 3*18AWG cable, the green wire is the Earth wire,

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which must be effectively grounded during installation, and the Black is Naught wire,the white is Live Wire. It
is connected to the AC220V AC power supply through the terminal block in the explosion-proof junction box.
Pay attention to the wiring There should be no exposed copper wires, and the terminal screws should be
tightened, and should not be locked on the insulated wire.
5.3 Telephone wiring: (JWAT910)
1. Network cable connection: The RJ45 crystal plug has been suppressed when the network cable leaves the
factory. You can use the adapter to connect in the junction box, or cut off the crystal plug and connect it
directly in the junction box with the system network cable through the terminal. Note that the connection is in
accordance with 568B wiring. Do not make the wrong connection when wiring, so that the phone cannot work.
2. Power cord connection: The power cord adopts UL2464 3*18AWG cable, the green wire is the Earth wire,
which needs to be effectively grounded during installation, and the Black is Naught wire,the white is Live Wire,
which is connected to the AC220V AC power supply through the terminal block in the explosion-proof junction
box. Pay attention to the wiring When the copper wire is not exposed, the terminal screws must be tightened,
and do not lock to the insulated wire.

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5.4 Installation:
1. Lock the mounting bracket with the delivered M8 screws to the back of the cabinet. The screws must be
tightened, and the direction of the bracket cannot be reversed, as shown in Figure above.
2. Measure the holes of the bracket at the installation position, and then fix the phone with the expansion
screws to the place to be installed. Pay attention to the level when punching, otherwise the cover will open and
close automatically after installation. Easy to pinch when using.
5.5 The connection method of the RJ45 network cable: (JWAT909/JWAT910)
The cable connections that we have described in the previous section can be made in several possible ways
and thus the application for which the RJ45 cable is to be used is varied. The ways to connect them are:

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>Direct: the same order of pins is respected at both ends, that is, it will connect the same in the two
RJ45s that we have in a cable. In this case, devices that are unequal can be connected, for example a PC
and a switch, or a PC and a hub, etc.
> Crossed: very popular in applications to connect two equal devices in a network to be able to transmit
data between them without an intermediate device. For example, you could connect two PCs directly through
their network cards with a crossover cable. To do this, the RX and TX cables must be crossed, so that when one
PC transmits through the TX it receives the other PC through RX, and vice versa.
6. Web Settings
6.1 Connect the phone
Please connect a LAN cable, CAT 5E or more to the yellow connector, CAT 6 or CAT 7. Insert the RJ45 Male
connector, to the yellow female connector on the main pcb of the phone. The cable should be connected to a
POE Switch.
6.2 Browser configuration
When the device and your computer are successfully connected to the network, enter the IP address of the
device's WAN port on the browser (the IP address of the device can be obtained through the IP scanning tool)
http://192.168.1.128/, you can see Go to the login screen of the web management interface (as shown below).
Enter the user name and password and click the [Login] button to enter the setting screen.
If you have not saved your changed settings, you will revert to the previously unaltered state the next time you
turn it on. To save your settings, after changing the settings, click the Save button in the configuration file under
Manage Settings to save your settings. In this process, the device does not need to be rebooted to take effect.
6.3 Default password
The browser settings of the device can be divided into two login modes: user mode and administrator mode.
In administrator mode, all options can be viewed and modified. In user mode, only the SIP can be modified. )
options and the address and port of the server.
When the device enters a password prompt, entering different information will enter a different mode:
User mode::
Username: guest
Password:guest

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Manager mode:
Username:admin
Password:admin
6.4 WEB page function commentary
6.41 Basic Settings
a) STATUS
STATUS
Field Name
Explanation
Network settings
Current WAN configuration of the device: including WAN IP acquisition method (static IP,
DHCP, PPPoE), MAC address, device IP, IP gateway ; LAN configuration: IP address,
DHCP, and bridge mode status.
The default is static IP: 192.168.1.128
Telephone
number
Current SIP line 1-2 Register the corresponding phone number and status.
b) Wizard

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Wizard
Field name
Explanation
Network connection mode of the device.Please select the appropriate network mode according to the actual
network environment. The device provides three network connection methods:
Static IP mode
If your ISP has a fixed IP address, you can choose this option.After selection, you must fill
in the static table: IP Address / Netmask /Gateway / Primary DNS and other related
information. If you do not know this information, please ask your ISP or network
administrator for assistance.
DHCP mode:
In this mode, network-related information is automatically obtained from the DHCP server,
and you do not need to enter these fields manually.
PPPoE mode:
When you select this mode, you must enter the ADSL online account and password.
Select the static IP mode, click [Next] to simply configure the network address and SIP parameters
(default is 1 line) and browse the configuration items, click [Back] to return to the previous page.

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Field name
Explanation
Static
IP address
Please enter the IP address you are assigned to.
Subnet mask
Please enter the subnet mask you have assigned.
Gateway
Please enter the default gateway address you have assigned.
DNS domain
name
Set the DNS domain suffix. When the user enters the domain name address and cannot
be resolved by DNS, the device adds the domain to the domain name address and then
parses it.
Primary DNS
Please enter your primary DNS server address.
Secondary DNS
Please enter your Secondary DNS server address.
Quick SIP Setting,Quickly set the account information of the SIP line (default 1 line).

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Display Name
Configure the display name. When the caller can be called, the called party (named
without calling the caller) can display this configuration parameter and allow English
letters to be entered.
Server Address
Configure the SIP registration server address to support the address in the form of a
domain name.
Server Port
Configure the SIP registration server signaling port.
Authentication
user
Configure the SIP registered account.
Authentication
password
Configure the password for the SIP registration account.
SIP User
Configure the number registered to the SIP server.
Enable
Registration
Configuration allows/prohibits registration;

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Field name
Explanation
Displays the details of the manual configuration.
Select DHCP mode (default is DHCP mode), click [Next] to simple SIP parameters (default is 1 line) and
browse configuration items. Click [Back] to return to the previous page, and the specific operation is
set quickly with the SIP account.
Select PPPoE mode, click [Next] to configure the online account and password and SIP parameters
(default is 1 line) and browse the configuration items. Click [Back] to return to the previous page, and
the specific operation is set quickly with the SIP account.
PPPoE server
The server name, such as PPPoE service provider, has no special requirements. This
name is generally the default value.

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User
Please enter your ADSL account number.
Password
Please enter your ADSL password.
Note: After clicking the [Complete] button after the above operation is completed, the device will automatically
save the current configuration and restart. After the restart is successful, you can use the account you
just registered to dial the intercom.
c) CALL LOG
Use this page to query all outgoing calls
Call Information
Field name
Explanation
Start Time
The start time of this call record.
Duration
The call time recorded by this call.
Peer Calls
This call records the other party's account number and the call protocol and usage line.
Type
The type of this call record.
d) language settings
Use this page to set the language you want to display.

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Time setting
Field Name
Explanation
System current time
Display the time of the current time zone
SNTP setting
SNTP
Configure whether to enable the SNTP server
DHCP Time
Whether to use DHCP to dynamically obtain time, when enabled, the device will
automatically synchronize the network time for a certain period of time.
Primary server
Configure the device to obtain the SNTP primary server address at the current time.
Secondary
server
Configure the device to obtain the SNTP secondary server address of the current time.
Timezone
Configure the time zone for your region
Resync period
How often to ask the server for synchronization, default 60 seconds
12-hour clock
Can be switched to 12-hour system, the default is 24-hour system
Date format
Configure date format
Daylight saving time setting
Enable
Start daylight saving time
Offset
Daylight saving time change length (minutes)
Month
Daylight saving time start month and end month
Week
Daylight saving time start week and end week
Day
Daylight saving time starting day and ending day of the week
Hour
Daylight saving time start hour and end hour
Minute
Daylight saving time start minute and end minute
Manual Time Settings
To manually set the time, you need to disable the SNTP service first, and the year, month, day, hour, minute,
and minute in the above figure need to be filled out and submitted in order to make the manual setting
successful.

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WAN
Field Name
Explanation
WAN Status
Active
IP Address
Current IP Address
Current Subnet
Mask
Subnet mask
Current
IP Gateway
Current preset gateway IP
MAC Address
Display the local MAC address
MAC Timestamp
Show time to get MAC address
Field Name
Explanation
WAN Settings
For the network connection mode of the device, select the appropriate network mode according to the
actual network environment. The device provides three network modes:
Static IP
If your ISP has a fixed IP address, you can choose this option. After selection, you must
fill in the static table: IP Address / Netmask /Gateway / Primary DNS and other related
information. If you do not know this information, please ask your ISP or network
administrator for assistance.
DHCP
When this mode is selected, network-related information is automatically obtained from
the DHCP server and you do not need to enter these fields manually.
PPPoE
When you select this mode, you must enter the ADSL online account and password.

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The following settings are only required when the device is in static IP mode.
Static IP
Please enter the IP address you are assigned to.
Subnet Mask
Please enter the subnet mask you have assigned.
IP Gateway
Please enter the IP Gateway you have assigned.
DNS Domain
Set the DNS domain suffix. When the user enters the domain name address and cannot
be resolved by DNS, the device adds the domain to the domain name address and then
parses it.
Primary DNS
Please enter your primary DNS server address.
Secondary DNS
Please enter your secondary DNS server address.
The following settings are only required when the device is in PPPoE mode.
PPPoE Server
The service name, such as PPPoE service provider, has no special requirements. This
name is generally the default value.
User
Please enter your ADSL account number.

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Password
Please enter your ADSL password.
note:
1) After setting the parameters, you need to click [Submit] to take effect.
2) If the IP operation is changed, the web page must no longer respond. In this case, you should enter a new IP
in the address bar to connect to the device.
3) If the system uses DHCP to obtain IP, and the network address of the DHCP server is the same as the
network address of the system's LAN, then after obtaining the DHCP IP, the system will add 1 to the last
digit of the LAN's network address, and modify the LAN. The DHCP server allocates an IP address
segment; if the WAN re-accesses DHCP access after the system is started, and the network address
assigned by the DHCP server is the same as the LAN, the WAN will not be able to obtain an IP access
network.
Field Name
Explanation
802.1X Settings
User
Please enter your account number.
Password
Please enter your password.
Enable 802.1X
Configure to enable/disable 812.1X
Server port
Web Server
Configure the WEB server type, HTTP and HTTPS. The default is HTTP.
HTTP Port
Configure the web browsing port, the default port is 80. If you want to enhance the security
of the system, you are advised to change it to a non-80 standard port. After the change,
save the settings. When you log in again, pay attention to log in as
http://xxx.xxx.xxx.xxx:xxxx. ;
HTTPS Port
Before using the HTTPS protocol, you must download the HTTPS certificate to the device.
After downloading to the device, select the HTTPS protocol and configure the web
browsing port. The default port is 443. If you want to enhance the security of the system,
you are advised to change it to a non-443 standard port. After saving, save the settings.
After restarting the device, be sure to log in as http://xxx.xxx.xxx.xxx:xxxx when logging in
again.
Telnet Port
Configure the telnet port, the default is 23 ports.
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