Juiced Bikes SCORPION X2 User manual

SCORPION X2 OWNER’S MANUAL
JB2-SCORPX2-MANUAL

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California
Proposion 65 Warning
Certain components in this product and its
related accessories contain chemicals
known to the state of California to cause
cancer, birth defects or other reproducve
harm. Wash hands aer handling.
DISCLAIMERS:
All informaon, illustraons and specicaons in this manual are based on the latest informaon available at the me of
publishing. This e-bike is under a connuous improvement policy. Thus, informaon, illustraons and/or specicaons to
explain and/or exemplify a product, service or maintenance improvement may be changed at any me without noce.
IMPORTANT SAFETY INFORMATION:
!
WARNING
!
When using this product, basic precautions should always be followed, including the following:
• Read all the instrucons before using the product.
• To reduce the risk of injury, close supervision is necesary when the product is used near children.
• Do not putngers or hands into the product.
• Do not use this product if the exible power cord or output cable is frayed, has broken insulaon, or any other signs of
damage.
• This equipment is not intended to be used at ambient temperatures less than 5°C (41°F) or above ambient temperatures of
45°C (113°F).
TABLE OF CONTENTS
Introduction ............................ 1
Safety .................................. 2
Before Riding the E-Bike .................................. 3
While Riding the E-Bike ................................... 3
Off-Road Riding .......................................... 3
Wet-Weather Riding...................................... 4
Night Riding .............................................. 4
Extreme and Aggressive Riding............................ 4
Electric Bicycle Safety..................................... 4
10 Safety Topics from the U.S.
Government .............................................. 5
General Information .................... 6
Features .................................................. 6
Electronic Modules ...................................... 11
Choosing the right size ................................... 12
Torque Recommendations ............................... 12
Assembly.............................. 13
Installing the Front wheel ................................ 13
Remove the shipping spacer, bolt and nut from the front
wheel fork. .............................................. 13
Installing the Handlebars................................. 15
Installing the Pedals ..................................... 15
Adjusting Ride Comfort .................................. 16
Pre Trip Inspection ....................................... 18
Operation ............................. 19
Initial Ride ............................................... 19
Safety Check Before Each Ride ............................... 19
Using the Brakes ......................................... 19
Shifting the Gears........................................ 19
Pedal Assist Control System.............................. 20
Using the Pedal Assist Control System........................ 20
Throttle Operation....................................... 21
Reading the Battery Pack Level........................... 22
Understanding the Battery Pack Range ................... 22
Factors that Will Decrease Your Range ....................... 22
How to Increase Your Range ................................. 22
Advanced Matrix Display Overview ...................... 23
Button Overview ........................................ 23
Main Display Screen Overview ........................... 24
Battery Voltage (Volts)....................................... 24
Headlight Graphic ........................................... 24

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Assist Level.................................................. 24
Power (Watts) ............................................... 24
Battery Level Graphic ....................................... 24
Speed (mph or km/h) ........................................ 24
Trip Distance (mi or km) ..................................... 24
Turning the E-Bike On and Off............................ 25
How to Turn the E-bike On ................................... 25
How to Turn the E-bike Off................................... 25
Automatic Shutoff ........................................... 25
Adjusting the Assist Levels ............................... 25
How to Increase the Assist Levels ............................ 25
How to Decrease the Assist Levels ........................... 25
Activating the Headlight ................................. 25
To Turn ON the LED Light .................................... 25
To Turn Off the LED Light .................................... 25
Activating the Walk Mode ............................... 25
To Activate the Walk Mode .................................. 25
To Stop Using the Walk Mode ................................ 26
Activating the Cruise Control Function ................... 26
To Activate the Cruise Control Function ...................... 26
Important Notes About the Cruise Control Function .......... 26
Resetting the Trip Counter ............................... 27
To Reset the Trip, Ah, and Wh Counter to Zero................ 27
Activating the Advance Display Screen ................... 27
This Data Includes ........................................... 27
To Toggle Between the Main Screen and the Advanced Display
Screen....................................................... 27
Understanding the Advanced Display Mode .............. 27
Voltage...................................................... 27
Amps........................................................ 27
Power ....................................................... 28
Amp-Hours.................................................. 28
Watt-Hours ................................................. 28
Assist Level.................................................. 28
Speed ....................................................... 28
Controller Temperature...................................... 28
Trip Distance ................................................ 28
Adjusting Parameters in the Setup Menu ................. 28
To Enter the Settings Menu .................................. 28
Available Menu Options ..................................... 29
Navigating and Entering a Menu Setting ...................... 29
Unit ......................................................... 29
Speed Limit.................................................. 29
Backlight .................................................... 29
Wheel Size .................................................. 29
“Power Off” Delay ........................................... 30
NDW........................................................ 30
NDW Setting ................................................ 30
Torque ...................................................... 30
Low Volts.................................................... 30
Error Codes.............................................. 31
Maintenance .......................... 32
Battery .................................................. 32
Removing the Battery Pack .................................. 32
Charging the Battery Pack ................................... 32
Onboard Charging ........................................... 33
Hydraulic Brakes......................................... 34
Mineral Oil Cups ......................................... 34
Troubleshooting ....................... 35
Basic Troubleshooting ................................... 35
Juiced Bikes Warranty ................................... 36
Covered Products ........................................... 36
Warranty Period............................................. 36
Warranty Exclusions......................................... 36
The Scope of Warranty Service............................... 38
Severability ................................................. 38
Shipping Damage Claims ..................................... 38
TABLE OF CONTENTS TABLE OF CONTENTS

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INTRODUCTION
THANK YOU FOR CHOOSING TO BE PART OF THE JUICED BIKES TEAM.
We invite you to read through this Owner’s Manual to learn
about your e-bike and what owning an e-bike looks like.
First and foremost, remember to be safe out there. Your bike is
an accessory to your lifestyle and acvies. Always follow the
best pracces and trac rules.
Even in an evolving technology, your e-bike is a bike at heart,
so it will require basic maintenance and care to always perform
properly.
Prevenve maintenance is the name of the game. We invite you
to grow with us, taking advantage of the modular design we use
for our technology.
Instrucons, videos and live support are being created to oer
all the knowledge you need to understand your Juiced Bike and
get the best out of it.
Contact Information
Juiced Bikes
1669-A Brandywine Ave.
Chula Vista, CA 91911, USA
Tel: +1-888-303-8889 (opon 3 for support)
support@juicedbikes.com
www.JuicedBikes.com
INTRODUCTION

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!
WARNING
Indicates a hazardous situation which, if not avoided, could result in
death or serious injury.
NOTICE
Indicates a situation which can cause damage to the e-bike, personal property, and/
or the environment, or cause the e-bike or equipment to operate improperly.
In e-biking, as in cycling, the user’s safety is paramount. It’s
important to understand that e-bike riders tend to ride e-bikes
at greater speeds than tradional bicycles and e-bikes are
therefore more dangerous. Be sure to understand and follow
all local laws and regulaons and to have maintenance/repairs
done by an authorized Juiced Bikes dealer. Never use/ride any
Juiced Bikes product in ways unintended by the manufacturer
and never exceed the weight limit of any product.
!
WARNING
!
Do not operate this product in trafc or any other
environment that may present danger until you are
condent with the product and all installed accessories
such as lights, passenger seat, etc. Failure to do so could
result in death or serious injury.
Use only parts/accessories approved by Juiced Bikes, and have
all installaon performed by a mechanic authorized by Juiced
Bikes. Installaon of unauthorized parts/accessories may void
the product’s warranty. In addion, improper installaon of any
parts/accessories as well as improper maintenance may void the
product’s warranty.
!
WARNING
!
Never disassemble or modify any electronic component
of the bicycle. Doing so is extremely dangerous and could
result in death, serious injury or void the warranty.
!
WARNING
Never ride your e-bike under the inuence of alcohol or
drugs.
!
WARNING
!
Always review your state & local laws before allowing
a minor to ride an e-bike. In many states, including
California, riders must be 16 and older to operate a Class
3 e-bike.
Always wear a helmet, whether the law requires one or not! Wear
a properly ng ANSI or Snell (CE for Europe) approved bicycle
safety helmet at all mes when riding the e-bike.
Wear shoes that will grip the pedals and stay on your feet. Be
sure shoelaces cannot become caught in moving parts. Never
ride barefoot or wear sandals.
Wear eye protecon to prevent dirt, bugs and other airborne
objects from entering your eyes. Wear nted eye protecon
when the sun is bright.
Wear proper ng clothing that is not too loose. Loose clothing
can be caught in moving parts and become snagged by objects
alongside the road or trail.
1SAFETY
BEFORE RIDING THE E-BIKE
Always perform a mechanical check before riding the e-bike:
• Hardware is properly fastened
• Tires are properly inated
• Brakes properly operate
• Handlebars are adjusted and secured
• Front wheel is secure & properly locked
WHILE RIDING THE E-BIKE
Obey all rules of the road and local trac laws.
Respect motorists, pedestrians and other cyclists. Do not race
or taunt other cyclists.
Ride defensively since others may not see you. Do not follow
other cyclists or vehicles too close.
Ride alertly and watch for:
• Cars turning in front of you
• Parked car doors opening
• Children and pets
• Road or trail condions such as potholes, sewer grates,
railroad tracks and other obstrucons
Ride in lanes and trails designated for bikes.
Obey trac stop signs and lights.
Use appropiate hand signals for turning and stopping, and if
available use the ebike turn signals.
Do not wear headphones.
Never carry an adult passenger.
Never carry anything that obstructs your vision or compromises
control of the e-bike.
Never hold on to moving vehicles to hitch a ride.
Do not make any moves that could surprise other people with
whom you share the road. Never weave through trac.
Avoid riding when:
• Visibility is poor, such as dawn, dusk or in the dark
• Bad weather
• Rider is extremely red
• E-Bike maintenance is needed
OFF-ROAD RIDING
O-road riding requires paying close aenon and using
specic skills. Pracce riding in easier terrain to build up your
skills. Obey local laws pertaining to o-road riding.
Always wear appropriate safety gear.
SAFETY

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Always ride with a companion in remote areas.
Always carry a form of idencaon so others know who you
are in case of an accident.
Yield the right-of-way when pedestrians and animals are
present.
WET-WEATHER RIDING
!
WARNING
!
Avoid riding in wet weather if possible. Reduce your
speed if necessary to ride in wet weather. Wet weather
impairs visibility, braking and traction of the e-bike and
affects others sharing the road. Accidents increase in wet
weather conditions.
NIGHT RIDING
Night riding is far more dangerous than riding during the day.
Be sure to wear reecve clothing. Verify that you comply with
local laws about night riding.
Reectors are not a substute for required lights. Reectors
help others see you by picking up and reecng car lights and
streetlights. Be sure the reectors are in good condion before
riding at night. Do not remove the reectors from the e-bike.
!
WARNING
!
Be sure to use an adequate lighting system when riding at
night or at any other times of poor visibility. Riding at night
or at any other times of poor visibility without an adequate
lighting system and without reectors may result in death
or serious injury.
If necessary, equip the e-bike with an aermarket baery or
generator lighng system.
EXTREME AND AGGRESSIVE RIDING
!
WARNING
!
The e-bike design has limitations regarding strength
and integrity. Extreme, stunt and competition riding can
exceed those limitations. The manufacturer does not
recommend these types of riding. Also, extreme, stunt and
competition riding increases the risks of death and serious
injury.
If you choose to ride extremely and aggressively, at least:
• Take lessons from a competent instructor.
• Start easy and slowly develop your skills.
• Wear a full-face mask helmet and other safety equipment.
• Understand the stress imposed on the e-bike.
• Do not ride the e-bike if it is damaged.
• Most importantly, understand your skills and experience.
SAFETY
ELECTRIC BICYCLE SAFETY
• Always review your state & local laws before allowing a
minor to ride an e-bike.
• For maximum stability, avoid accelerang or braking
while turning.
• Avoid riding in extremely wet condions.
• Do not leave the e-bike in the rain.
• Disconnue the use of the e-bike if the baery pack is
damaged due to a crash or a drop.
• Do not ride up or down extremely steep inclines.
• Do not ride o-road or jump the e-bike.
• Always use the kickstand or center stand when not on
the bicycle.
• Do not exceed the carrying capacity.
• Do not ride on sand.
• The motor can get hot; do not touch the body of the motor
for at least 2 hours aer riding.
• Brake disc rotors can get extremely hot for brief periods
aer braking.
10 SAFETY TOPICS FROM THE U.S.
GOVERNMENT
• Protect your head. Wear a helmet.
• Assure bicycle readiness. Make sure your bicycle is adjusted
properly.
• Stop it. Always check brakes before riding.
• See and be seen.
• Avoid biking at night.
• Stay alert. Always keep a lookout for obstacles in your path.
• Go with the ow. The safe way is the RIGHT way.
• Check for trac. Always be aware of the trac around you.
• Learn rules of the road. Obey trac laws.
• Don’t ip over your bicycle. Wheels should be securely
fastened.
SAFETY

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FEATURES
An e-bike is similar to a normal bicycle. The major dierence is
the addion of an electric motor that provides a boost when
desired. An onboard rechargeable lithium baery pack supplies
the motor with electric power. Users can ride the bicycle using
both pedal power and baery pack power at the same me.
The controller regulates how much power the battery pack
sends to the motor. The controller is located under the seat.
Fig. 1 - Controller
Throttle - The throle allows the rider to ride the bike & control
the bike’s speed without pedaling. It sends a signal to the
controller telling it how much power to send to the motor. The
throle is located on the right handlebar.
Fig. 2 - Throle
2GENERAL INFORMATION
Battery Pack - The baery pack stores electrical energy. It is
composed of many smaller baery pack cells that act similar to
that of a modern mobile phone.
Fig. 3 - Baery Pack
LCD Display - The display reads the baery pack’s voltage. This
will provide an esmate of the baery pack’s charge state. The
display may have other buons to control other funcons.
Fig. 4 - LCD Display
GENERAL INFORMATION

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Electric Motor - The electric motor is built into the hub of the
rear wheel. When power reaches the motor, the motor begins
to spin, propelling the bike forward.
Fig. 5 - Electric Motor
GENERAL INFORMATION
Gear Shifter - The gear shier changes the rao between the
pedals and the rear wheel. Use it to nd a more comfortable
pedaling cadence under dierent riding condions. Try the low
gear for pedaling during starts, uphill or loaded riding. Choose
the higher gears when pedaling downhill or during faster riding.
The gear shier is located on the le handlebar.
Fig. 6 - Gear Shier
Brakes - The brakes use fricon to slow the bike down. The
levers on the handlebars control the braking. The brakes
have an electrical switch that cuts the power to the electric
motor when the rider uses the brakes. This feature prevents
unintenonal acceleraons while braking.
Fig. 7 - Brake Lever
Fuse - The baery pack has two replaceable 30-amp fuses that
protect the electronics.
Fig. 8 - Fuse
GENERAL INFORMATION

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USB Port – This feature is located on the le-side handlebar.
Charger - The charger plugs into the electrical outlet. It
energizes the baery pack as needed. The more energy that is
discharged from the baery pack, the longer the charger will
take to recharge.
GENERAL INFORMATION
ELECTRONIC MODULES
GENERAL INFORMATION

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CHOOSING THE RIGHT SIZE
An important consideraon when selecng the size of your
new bike is the stand-over clearance: the distance between you
and the top tube of the bike when you stand over with your
feet at on the ground. For most bicycles, this distance should
be at least 1” (25mm). If you are choosing a mountain bike,
it is recommended to have at least 2” (50mm) of space. Your
bike dealer can assist you in nding a bicycle with the correct
dimensions for you.
For some bicycles, like low step cruisers, stand- over clearance
measurement cannot be used as they either do not have a top
tube or it is sloped very low. For these bikes the height of the
seat post should be used to select the correct size. You should
be able to touch the ground comfortably while sing in the
saddle when it is at its lowest point in the seat tube.
SPECIFICATIONS
Top Speed 28+ mph
Range 30-80 miles*
Weight 102 lbs with battery (90 lbs without battery)
Battery Pack 52 VDC Battery/15.6Ah G2 dockable battery
Charge Time 3-6 hours
Headlight 2,000 lumens
Tires 20x4 in wide. Inate to psi indicated on tire
Weight Capacity 300 lbs
* See “Understanding the Baery Pack Range” on page 19.
TORQUE RECOMMENDATIONS
Rear Wheel Nuts 45-60N.M (Nm)
Seat Binder Bolt 6N.M (Nm)
Brake Anchor Nut 8-10N.M (Nm)
Brake Centre Bolt 6-8N.M (Nm)
Crank Cotter Pin Nuts 35-45N.M (Nm)
Headset Expander Nut 6-8N.M (Nm)
Handlebar Clamp Nut 6-8N.M (Nm)
3
Visually inspect your shipping box and the e-bike to see that
everything arrived without shipping issues. Take pictures if you
suspect excessive rough handling and contact
support@juicedbikes.com.
Watch our assembly videos and feel free to invite a handy
friend. Call us with any assembly quesons. Also, you can e-mail
support@juicedbikes.com and we can send you more specic
informaon. We oen generate new user guides based on the
feedback we receive from our customers.
Charge the baery pack. See “Charging the Baery Pack” on
page 32.
NOTICE
The kickstand is designed to support the e-bike only. Do not sit on the e-bike with
the kickstand engaged. Sitting on the e-bike with the kickstand engaged could result
in damaged to the kickstand.
NOTICE
The front wheel must be inspected before every ride to ensure it is securely attached
to the bike. Failure to test that the front wheel is properly secured could result in
signicant injury or even death.
INSTALLING THE FRONT WHEEL
Remove the shipping spacer, bolt and nut from the front wheel
fork.
1. Remove the spacer between the front disc brake caliper.
Do not squeeze the front brake handle. Squeezing the front
brake handle will cause the pads to move and it may be
dicult to posion the front brake disc within the pads.
Fig. 9 - Removing Shipping Spacer
!
WARNING
!
Before your rst ride, after fully assembling and inspecting
your bike you must perform the Bedding In process for
your new brakes. Simply pedal your bike slowly and softly
and apply the brakes without coming to a stop. This way
the new disks get covered with the brake pad material in
an even way and perform correctly. Do this step 10 times
before your rst ride.
ASSEMBLY
GENERAL INFORMATION

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Fig. 11 - Inserng Skewer
5. Screw the skewer into the end nut unl almost ght.
6. Li the lever up and lock into place by closing it behind or
to the front of the fork. The lever must not be parallel to
the fork. You should feel the axle ghten into the front
forks. Your front wheel is now installed.
7. Be sure to inspect that your front wheel is secured properly
before every ride and adjust if necessary.
!
WARNING
!
Be sure the cam lever is positioned properly when locked
into place. It should not be touching the disk brake or
wheel.
2. Insert the front wheel in between the front fork on the
bike. Be sure the fork is resng on the outside of the axle.
Fig. 10 - Inserng Front Wheel
3. Align the disk between the brake caliper as shown.
4. Insert the skewer into the wheel axle as shown. Keep the
spring, cam follower, and lever on the RIGHT side, opposite
the disk brake. Keep the adjustment nut and spring on the
le side close to the disk brake rotor.
!
WARNING
!
The front wheel must be inspected before every ride to
ensure it is securely attached to the bike. Failure to test
that the front wheel is properly secured could result in
signicant injury or even death.
INSTALLING THE HANDLEBARS
1. Point the headset towards the front of the bike.
2. Center the handlebar in the headset, taking care not to
damage any wires.
3. Install the clamp and screws. Alternately ghten the screw
side-to-side unl secure.
4. Verify that the front re lines up with the headset.
5. Verify that all headset items are ght.
Fig. 12 - Installing the Handlebars
INSTALLING THE PEDALS
NOTICE
It’s critical that the pedals are tightened rmly in the crank arm to prevent the pedals
from loosening while riding, which will result in signicant damage to the bike.
1. Idenfy the le and right markings on the pedals. Be sure
to install the pedals on their respecve side.
• “L” is for the le pedal and is installed on the le crank
arm.
• “R” is for the right pedal and is installed on the right crank
arm (chain side).
Fig. 13 - Le and Right Idencaon Marks
NOTE: Both pedals ghten toward the front of the e-bike.
2. While keeping the pedal horizontal, carefully hand-start
the threads of the pedal into the crank arm.
3. Finish ghtening the pedals using the supplied 15 mm
wrench. The pedals must be very ght. Check and
reghten the pedals aer your rst two rides.
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Fig. 14 - Installing Petals
ADJUSTING RIDE COMFORT
!
WARNING
!
Changing suspension adjustment can change the handling
and braking characteristics of your bicycle. After making
an adjustment, test-ride the e-bike in a hazard-free area.
Continue to adjust until you achieve the desired ride.
In most cases, the factory sengs for the forks and rear shocks
will not require adjustment. But, if you desire a soer or ser
ride, adjust the forks and rear shocks as follows.
NOTE: Always adjust the forks and rear shocks in small increments.
Adjust the forks and rear shocks at the same me.
To adjust the forks:
• Rotate the pre-load knob and compression knob
counterclockwise to soen the ride. Rotate both knobs
equally.
• Rotate the pre-load knob and compression knob clockwise
to sen the ride. Rotate both knobs equally.
Fig. 15 - Adjusng the Forks/Fork Lockout
To adjust the rear shocks using a 5 mm hex wrench:
• Rotate the plug on both the le and right shocks
counterclockwise to soen the ride. Rotate both plugs
equally.
• Rotate the plug on both the le and right shocks clockwise
to sen the ride. Rotate both plugs equally.
Fig. 16 - Adjusng the Rear Shocks
BATTERY INSTALLATION
Your baery pack has been designed to be securely mounted to
your bike frame and provide power to it. It can also be removed
to make your bike easier to handle leng you charge the
baery of the bike.
Your baery pack has an anchor at the boom, that helps you
locate it in the frame. Then you can slide the top part in and
the baery dock locking system has a secure deadbolt that will
secure it in place. It snaps in place like closing a door.
Fig. 17 - Locking and Unlocking the Baery Dock
Fig. 18 - Turning on the Baery
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Before installing the baery pack, press the baery power
buon to turn on the baery. The LED will illuminate in a blue
color and the baery pack will display the current charge status.
!
WARNING
!
Be sure your battery is safely locked in place before
powering up your ebike.
PRE TRIP INSPECTION
Before your rst ride you must perform the brake bedding
procedure.
We recommend inspecng your ebike hardware, brakes and
electronics oen to ensure you have a great ride while taking
care of your ebike. We have several videos and guides you
can see at our youtube channel hps://www.youtube.com/@
juicedbikes.
We also invite you to visit a local mechanic for tuneups that are
specic to your riding style, weather and locaon.
NOTE: Be sure all the items you installed are properly torqued,
ghtened and connected. If you have any quesons, contact us.
See ”Contact Informaon” on page 1.
INITIAL RIDE
NOTE: Users can ride the e-bike like a normal bicycle with the
power turned ON or OFF. However, the pedal assist and throle will
acvate only if the power is turned ON.
We recommend that you ride your e-bike with the pedal assist
o at rst, to get familiar with the braking and gear shiing.
Then, you can start tesng the pedal assist levels incrementally
to gain familiarity with the opmal sengs for your riding style.
SAFETY CHECK BEFORE EACH RIDE
• The baery pack must be charged and properly installed.
• The display must turn on and funcon properly.
• The brakes must funcon properly.
• The res must be inated to the proper psi.
• The front and rear lights must work properly.
• The cable connecons must be ght.
USING THE BRAKES
The e-bike is equipped with front and rear disc brakes. Their
main funcon is to slow down or to stop the bicycle.
NOTE: Apply the rear brake before using the front brake in
low-tracon condions.
• The brake on the front wheel is controlled by the lever on
the le-hand side of the handlebar.
• The brake on the rear wheel is controlled by the lever on
the right-hand side of the handlebar.
• The front brake provides the majority of the e-bike’s
stopping power.
• When slowing down on slippery surfaces, use the rear
brake rst before applying the front brake.
• A signal wire from each brake lever automacally turns o
the motor when either brake is being used. This feature
prevents undue wear on the electric motor and baery.
Your new brakes will undergo a “bedding-in” period and will
wear down aer the rst 40-50 full stops. The brakes will reach
100% of their grip capacity aer this period. Adjust the brake
lever so that it adapts to the newly bedded-in brakes.
SHIFTING THE GEARS
The e-bike is equipped with a mul-speed gear set. Choose the
lower gears when starng o from a stop or when riding slowly
or climbing steep hills. Use higher gears when riding at speed.
When using this bike as a normal bike, you will get used to using
the gear sengs that are most comfortable for your ride and
trip. The gear shier is located on the le side of the handlebar.
Rotang the le handlebar grip will change the gear selecon.
The gear shiing system and pedal assist control system are
enrely independent; neither aects the other’s performance.
OPERATION 4
OPERATION
ASSEMBLY

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PEDAL ASSIST CONTROL SYSTEM
The pedal assist control system also is known as a “pedelec.”
The pedal assist uses a combinaon of sensors that measure
torque and cadence (force and speed) of your pedaling. This
informaon transfers to the bike’s controller, which generates
the needed power. The control system can be used to maintain
a constant level of pedal assist.
USING THE PEDAL ASSIST CONTROL SYSTEM
1. Before installing the battery pack, press the battery power
button to turn on the battery. The LED will illuminate in
a blue color and the battery pack will display the current
charge status.
Fig. 19 - Baery Power Buon
2. Press and hold the LCD power buon for 3 seconds to turn
on the display. Be sure to have both feet o the pedals
and the bike sll, as the sensor will calibrate when turning
on. The LCD display panel will turn on and indicate the
baery’s charge level and selected pedal assist level.
Fig. 20 - LCD Power Buon
NOTICE
Before turning on the bike, be sure your feet are off of the pedals to ensure the
torque sensor calibrates correctly.
OPERATION
3. Use the “+” or “–” buons to select the desired pedal assist
level.
Fig. 21 - Selecng Pedal Assist Level
The levels are between:
0 Throttle Operation Only
ECO Battery Efciency
1, 2, 3 Speed Ranges
S Sport / Off-Road
R Race Track Mode
The LCD will indicate the pedal assist level that you select.
Once you start pedaling, the controller will make the motor turn
accordingly. Use the ECO mode for your rst test ride to get
used to your e-bike.
The e-bike will now maintain a constant pedal assist unl:
• The brakes are applied
• The “+” or “-” buons are pressed to adjust the pedal
assist level
• You stop pedaling
• The baery pack runs down completely
NOTE: If the baery pack level is low, we recommend selecng
a lower assist level. Keep in mind that the baery management
system can deacvate the pedal assist support to protect the
baery pack level from geng too low. Be sure to charge the
baery pack fully before each ride.
4. To turn the headlight on or o, press and hold the “+”
buon for 3 seconds.
5. Press and hold the controller power buon to turn o the
controller.
6. NOTE: The baery pack does not need to be turned o aer
every ride. The G2 Baery Pack consumes very lile energy
when the bike’s power switch is o. Addionally, the G2
Baery Pack can be charged when the baery’s power switch
is on.
THROTTLE OPERATION
Use the throle and pedal assist at the same me or you can
just use the throle feature to ride the e-bike. The throle
control is located on the right-side handlebar next to the LCD
screen.
OPERATION

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To use the throle feature:
1. Turn on the baery and the controller. See “Using the Pedal
Assist Control System” on page 20.
2. Set the LCD to the desired seng. If you select “0,” the
pedal assist control system is unavailable.
3. Rotate the throle control to increase the e-bike speed.
READING THE BATTERY PACK LEVEL
The LCD display indicates the baery pack’s voltage. The
voltage can vary greatly depending on a variety of condions.
Fig. 22 - Baery Level Indicator
The voltage will decrease temporarily when using the throle
and/or pedal assist. The voltage may drop when going uphill
regardless of the charge state. This is normal operaon. The
voltage will be lower if the baery pack has been in a cold
environment.
To more accurately read the baery pack’s charge state, let o
the throle. The display lights will stabilize aer 1 second to
indicate the baery pack’s level.
When the baery pack level is low and it reaches:
• 2 Bars - Recharge baery pack soon. Select a lower pedal
assist level.
• 1 Bar - Stop using the throle; recharge the baery pack.
UNDERSTANDING THE BATTERY PACK RANGE
All electric bicycles have a riding range that can vary greatly
depending on riding style, terrain, re pressure, temperature,
payload and wind. Aer a few rides, you will get a sense of the
electric bicycle’s range capability.
FACTORS THAT WILL DECREASE YOUR RANGE
• Rapid acceleraons using the motor
• Uphill riding
• Heavy payloads
• Headwinds
• Underinated res
• Extreme hot or cold weather
HOW TO INCREASE YOUR RANGE
• Start by pedaling instead of only using the motor.
• Avoid rapidly accelerang using the throle.
OPERATION
• Pedal to help the motor up steep hills. Use the gears.
• Reduce your average pedal assist level and pedal along with
the motor.
• Reduce payload weight.
• Properly inate the res to their recomended and rated
pressure, this informaon appears on the re sidewall. Do
not overinate the res. Coast to a stop and avoid rapid
deceleraons.
NOTICE
If the battery pack power is low, choose a lower level of pedal assist if going on
stops and hills. The sports mode will demand enough power to convince the battery
pack that it is depleted, but you may still use a lower level of pedal assist.
NOTICE
Riding downhill or pedaling when not using the throttle will not recharge the
battery pack.
ADVANCED MATRIX DISPLAY OVERVIEW
The advanced matrix display acts as the dashboard for your
e-bike. It has the ability to show the basic status of the
electronics system such as speed, distance traveled and
baery level.
It also has an “advanced mode” that can give addional
informaon on how your electric vehicle is working. The
display also lets you adjust a limited set of parameters to beer
customize the performance of your e-bike.
BUTTON OVERVIEW
Fig. 23 - Buons on the Advanced Matrix Display
Three buons control the funcons of the display.
Power Button: Located on the back side of the display
“Assist Up” Button: Located on the front face of the display
“Assist Down” Button: Located on the front face of the display
OPERATION

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MAIN DISPLAY SCREEN OVERVIEW
Fig. 24 - Advanced Matrix Display Screen
The main display shows several important metrics:
BATTERY VOLTAGE (VOLTS)
This is the voltage level of the baery. It is measured in
volts (V).
HEADLIGHT GRAPHIC
The headlight graphic appears when you turn on the LED
headlight. Turning on the headlight will also turn on the display’s
backlight so the screen is visible in the dark.
ASSIST LEVEL
The assist level indicator displays which assist mode the bike
is in.
The assist levels progress in the following order:
ECO 1 2 3 SPORT
POWER (WATTS)
The power indicator shows how many was the system is using
in real me. When you turn the e-bike on, the bike uses about
4-6 was even when not moving. This number will never be
zero, as the system requires some small amount of power
to operate.
BATTERY LEVEL GRAPHIC
The baery level graphic is a graphical representaon of how
much charge remains in the baery. More bars will appear in
the graphic when the baery is charged. Less bars will appear
when the baery is depleted.
SPEED (MPH OR KM/H)
The speed indicator shows the current speed that the e-bike is
traveling. The speed can be shown in mph or km/h depending
on which unit seng is used. The speed sensor picks up
informaon from the rear wheel.
TRIP DISTANCE (MI OR KM)
The trip distance keeps track of how far the bike has traveled
unl the rider resets it.
OPERATION
TURNING THE E-BIKE ON AND OFF
HOW TO TURN THE E-BIKE ON
Press the power buon on the baery and then securely install
the baery pack on the bike. Then, push and hold the power
buon on the back of the LCD for 3 seconds when the bike is
o. The LCD will illuminate and the bike will power up.
HOW TO TURN THE E-BIKE OFF
Push and hold the power buon for 3 seconds when the bike is
on. The LCD display will power down and the bike will shut o.
You don’t have to turn o the baery, shung down the LCD
turns o the bike.
AUTOMATIC SHUTOFF
The electronic system will also automacally shut down aer a
preset period of me. This duraon can be adjusted in the
setup menu.
ADJUSTING THE ASSIST LEVELS
HOW TO INCREASE THE ASSIST LEVELS
When the bike is on, push and release the “assist up” buon.
The assist will advance by one level unl SPORT mode is
reached.
HOW TO DECREASE THE ASSIST LEVELS
To decrease the assist level, push and release the “assist down”
buon. The assist will decrease by one level unl ECO mode is
reached.
The default assist seng is assist level 1. This will appear each
me the e-bike is turned o and back on.
ACTIVATING THE HEADLIGHT
Fig. 25 - Headlight Graphic on the Main Display
TO TURN ON THE LED LIGHT
Push and hold the “assist up” buon for 3 seconds. The front
LED headlight and the display’s backlight will illuminate. A
headlight status icon will appear on the screen.
TO TURN OFF THE LED LIGHT
Push and hold the “assist up” buon for 3 seconds and the LED
headlight will turn o.
ACTIVATING THE WALK MODE
When pushing the bike uphill, use the WALK mode. This mode
will turn the motor at walking speed to assist you in moving the
bike.
TO ACTIVATE THE WALK MODE
To acvate the WALK mode, push and hold the “assist down”
buon. Aer 2 seconds the motor will begin to turn at
walking speed.
OPERATION

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TO STOP USING THE WALK MODE
To stop using the WALK mode, release the “assist down” buon.
The motor will stop turning and resume normal operaon. Using
either brake lever will also stop the WALK mode.
ACTIVATING THE CRUISE CONTROL FUNCTION
Use the cruise control feature to maintain a desired speed
without using the throle or pedal assist.
TO ACTIVATE THE CRUISE CONTROL FUNCTION
Use the throle or pedal assist to reach your desired speed.
Push and hold the “assist down” buon for 2 seconds. When the
“C” graphic appears, release the “assist down” buon and the
current speed will be maintained without the need to pedal or
use the throle. In CRUISE mode, the throle is automacally
modulated so that the desired speed is maintained.
To disconnue the use of the cruise control funcon, choose
one of the following acons:
1. Use the brakes by squeezing the brake lever
2. Use the throle
3. Push the “assist up” or “assist down” buon
IMPORTANT NOTES ABOUT THE CRUISE CONTROL FUNCTION
• The cruise is considered a type of throle and the
maximum cruise controllable speed is 20 mph in
accordance with regulaons.
• If you set the cruise control speed above 20 mph, the
cruise control speed will default to 20 mph. The speed will
decrease unl it reaches 20 mph.
• The pedal assist is sll available when the cruise control
is acve. It may be possible to pedal the e-bike faster
than the preset cruise speed. However, the cruise will
automacally resume if the speed decreases to the preset
cruise-controlled speed.
• If you need more power to achieve a preset speed (for
example, when encountering resistance such as a hill or
headwind) more power will automacally go to the motor
to help maintain the preset speed.
• If the resistance is too much for the system to retain the
preset speed, the resulng speed will be limited by the
capability of the motor.
OPERATION
RESETTING THE TRIP COUNTER
The LCD display has a trip counter funcon to keep track of the
distance of your ride over me. The Amp-hours (Ah) and Wa-
hour (Wh) drawn from the baery pack are also linked to the
trip counter data. You can reset the trip data to zero at any me.
TO RESET THE TRIP, AH, AND WH COUNTER TO ZERO
Push and hold both the power buon and “assist down” buon
for 3 seconds, then release both buons. The trip and Ah
counter will reset to zero.
ACTIVATING THE ADVANCE DISPLAY SCREEN
Fig. 26 - Data on the Advanced Display Screen
In some instances it is useful to see addional ride stascs.
The display can be switched into the advanced display mode.
This funcon will allow you to see expanded real-me data on
one screen.
THIS DATA INCLUDES
Voltage, Power, Amps, Assist Level, Speed, Wa-hours, Amp-
hours, Controller Temperature and Trip Distance
TO TOGGLE BETWEEN THE MAIN SCREEN AND THE ADVANCED DISPLAY
SCREEN
Push the power buon and the “assist up” buon at the
same me for 1 second. The display screen will change to the
advanced mode.
NOTE: The default display is the standard screen. This is the rst
display that will appear when you turn on the e-bike.
UNDERSTANDING THE ADVANCED DISPLAY
MODE
VOLTAGE
The voltage displayed is the voltage of the pack. When the
baery is charged, the voltage will be higher (around 54V).
When the baery pack is depleted, the voltage will be lower
(around 43V). Voltage uctuates when the baery is under load.
NOTE: The voltage display is only accurate to about +/- 0.3 Volts
and should not be used for any scienc measurements.
AMPS
The amperage is the current ow through the wires. In this
case we measure the current ow through the controller. The
average will not be non-zero, as the system needs some small
amount of current to operate. When the motor is under load,
the Amp value will increase. The maximum value should be 20-
22A on the nine-transistor controller.
OPERATION

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NOTE: The Amperage display is only accurate to about +/- 1 A and
should not be used for any scienc measurements.
POWER
Power is the Voltage x Amperage and appears in Was. This
is the power output at any moment of your e-bike. The more
power used to propel the e-bike, the higher this value will be.
NOTE: Do not use the power display for any scienc
measurements.
AMP-HOURS
The amp-hour gure measures the amount of current owing
out of the baery for a given hour. Reset the amp-hour and
wa-hour value by reseng the trip counter.
WATT-HOURS
The wa-hour is the measurement of how many was are
sustained for a given hour. The wa-hour is the energy
consumed by the system. You can get a good indicaon of how
much energy remains inside the baery by subtracng the total
wa-hours consumed by the total “Wh” available in the baery.
NOTE: Because there is a small error rate in the Amp and Voltage
measurements, the Wa-hour value will also have some degree of
error. Use the measurement for informaonal purposes and not for
scienc measurements.
ASSIST LEVEL
The assist level indicator shows the assist level you are in at
any given moment. It appears in both the advanced and the
standard display modes.
OPERATION
AVAILABLE MENU OPTIONS
Unit Power Off Delay
Speed Limit NDW
Backlight Torque
Wheel Size Low Volts
NAVIGATING AND ENTERING A MENU SETTING
Use the “assist up” buon and “assist down” buon to navigate
through the menu. When you have selected a parameter you
wish to adjust, push the power buon once and you will enter
that seng.
You will then have the ability to adjust this seng’s value with
the “assist up” and “assist down” buons. When you have
adjusted the seng to your preference, push the power buon
to exit that seng. Connue pressing and releasing the power
buon unl you have exited out of the setup menu and return
to the main screen.
The parameters you have adjusted will not be programmed into
the system. Check to see if the sengs meet your needs with a
short test-ride. If the sengs need adjustment, follow the setup
instrucons again.
UNIT
The unit seng allows you to select between miles per hour
(mph) and kilometers per hour (kmh).
• mph: miles per hour
• km/h: kilometers per hour
OPERATION
SPEED
The speed indicator measures the speed of the bike. This
value is measured from the motor’s internal speed sensor.
If you have changed to a new re with a larger or smaller
diameter than the included re, you may need to manually
adjust the wheel
speed seng.
CONTROLLER TEMPERATURE
The controller temperature is measured by a temperature
sensor mounted inside of the controller near the transistors.
The temperature displays on the screen in Celsius. When
the e-bike is under load, the controller’s temperature will
increase. The bike’s performance will begin to decrease when
the temperature exceeds 80 degrees Celsius.
TRIP DISTANCE
The trip distance counts up from zero. The distance is
calculated by each rotaon of the rear wheel. To reset the trip
distance, refer to “Reseng the Trip Counter” on page 27.
ADJUSTING PARAMETERS IN THE SETUP
MENU
Adjust some of the parameters to control the behavior of
your e-bike.
TO ENTER THE SETTINGS MENU
Hold the “assist up” and “assist down” buons for about 3
seconds, then release. You will now enter the setup menu.
Here you can adjust a few sengs to control the behavior of
the e-bike.
SPEED LIMIT
The speed limit seng allows you to set the speed limit of the
bike.
The bike will accelerate up to the maximum speed specied in
this seng.
CLASSIFICATION SET POWER LIMIT SET PEDAL ASSIST THROTTLE
OPERATION
USA Class 1 /
750W Set NDW to 4 20 mph Not allowed
USA Class 2 /
750W* Set NDW to 4 20 mph
(32 km/h)
20 mph
(32 km/h)
USA Class 3 /
750W Set NDW to 4 28 mph
(45 km/h)
20 mph
(32 km/h)
Europe 250W / 25
km/h Set NDW to 1 15.5 mph
(25 km/h) Not Allowed
Europe S-Pedelec /
45 km/h Set NDW to 4 28 mph
(45 km/h) Not Allowed
Off-road mode** Set NDW to 5 30+ mph 30 mph
(48.2 km/h)
*default conguration **please refer to local laws & regulations before using
BACKLIGHT
Set the brightness of the backlight to the desired level.
WHEEL SIZE
Set the circumference of the re according to the parcular
wheel specicaon.
The wheel circumference is set in mm (millimeters).

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“POWER OFF” DELAY
The “power o” delay mer lets you set the duraon that
bike will remain inacve before the electronics system will
automacally shut down to conserve power.
NDW
The NDW is the pedal assist level limiter. In the default
conguraon pedal assist has 5 modes:
ECO, 1, 2, 3, and SPORT
Adjust the maximum pedal assist level that can be selected by
changing the value of the NDW seng.
NDW SETTING
• 1 - The maximum assist level that can be selected is assist
level 1.
• 2 - The maximum assist level that can be selected is assist
level 2.
• 3 - The maximum assist level that can be selected is assist
level 3.
• 4 - The maximum assist level that can be selected is assist
level SPORT.
• 5 - The maximum assist level that can be selected is assist
level RACE.
TORQUE
The pedal assist system provides you with motor assistance
when you pedal. Choose if you want to use the torque sensor
ERROR CODES
The electronics system has some ability to self-diagnose and report a limited set of faults. The faults will appear on the screen as
error codes. The chart below explains the meaning of each error code.
ADVANCED MATRIX DISPLAY - ERROR CODE CHART
Error
Code Error Notes
4Open Throttle
Fault
Throttle has not returned to the start position on start-up. Check to see if the throttle can return to the start position or if there
is something blocking the throttle unit.
5Throttle Fault Throttle may be damaged. Check the throttle or throttle cable for damage.
6Low Voltage
Protection
The battery voltage is too low to operate. Incorrect battery was used on the bike. The battery is in sleep mode or not
functioning correctly.
7Over Voltage
Protection
The battery voltage is too high to operate. Incorrect battery was used on the bike.
Check to be sure that the correct battery is being used on the bike.
8Motor Hall
Signal Fault
At least one of the motor’s hall sensor wires have been disconnected or damaged.
Disconnect and reconnect the motor cable.
9Motor Phase
Line Fault At least one of the motor’s phase wires has been disconnected or damaged.
10
High
Temperature
Fault
The controller has reached the highest allowable temperature.
Allow the controller to cool down before using the e-bike again.
11 Temperature
Sensor Fault The controller’s temperature sensor has become disconnected or damaged. Contact technical support.
12 Current Sensor
Fault The controller’s current sensor has become disconnected or damaged. Contact technical support.
21 Speed Sensor
Fault The speed sensor has become disconnected or damaged. Contact technical support.
30 Communication
Fault Poor connection between the controller and the display. Check all cable connectors. Check for corrosion damage.
OPERATION
measurement for the pedal assist. The torque sensor is on
by default. In normal operaon, both the torque sensor and
cadence sensor measurements will be used to determine the
pedal assist support level.
ON: The torque sensor will acvate and the pedal assist will
factor in torque and cadence measurements to determine the
pedal assist support level.
OFF: The torque sensor will be turned o and only the cadence
sensor measurement will be used to determine the pedal assist
support level.
LOW VOLTS
The low voltage seng controls how deeply the baery
discharges. The lower this seng, the lower the baery
discharges.
Studies have shown that avoiding a deep discharge state can
signicantly increase baery life. The “low volts” seng will
determine a limit to the lowest voltage before the baery
pack discharges.
When the motor draws power from the baery pack, the
voltage of the baery will decrease. When the voltage further
decreases and reaches the preset limits, the control system will
automacally limit power so the voltage never decreases below
this pre-set limit.
When the nominal voltage of the pack approaches the low
voltage limits that have been set, very lile power will be
available to propel the e-bike. You must recharge the baery to
regain full power.
OPERATION

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BATTERY
NOTICE
Failure to properly charge, store or use the battery will void the warranty.
REMOVING THE BATTERY PACK
You can remove the baery pack from the bike. Remove the
baery pack when storing or transporng the e-bike.
Fig. 27 - Removing Baery Pack
1. Turn o the bicycle.
2. Stand on the le side of the bicycle. Locate the keyhole on
the frame near the top of the baery pack.
• Do not charge the baery pack if the temperature is over
140ºF (60ºC).
• Do not disassemble the baery pack.
• Do not submerge the baery pack in liquid or use it in
wet areas.
• Do not place the baery pack near re or heat.
• Do not expose the baery pack to freezing temperatures
for an extended period. Do not charge a frozen baery
pack. Allow it to reach room temperature.
The e-bike features a high-capacity lithium ion rechargeable
baery pack. The lithium baery pack does not have a “memory
eect” associated with older baery technologies. It is highly
recommended you charge the baery pack aer every ride,
even if the baery pack is only lightly used.
An onboard circuit prevents the baery pack from overcharging.
The baery pack can achieve 500-700 full charge cycles. As
the baery pack receives more charge cycles, the capacity will
decrease. Charging a parally discharged baery pack is not
considered a full charge cycle.
NOTICE
Recharge the battery pack at least once every month. A battery pack left unused for
several months may result in permanent capacity loss.
Cold environments temporaily reduce the baery pack’s
capacity. Avoid using the electric bicycle in very hot weather.
Store the e-bike in a sheltered place..
Fully charge the baery pack before your rst use. The charger
included with the e-bike recognizes the baery pack’s inial
charge and will automacally cease charging when the baery
pack is fully charged. Always charge the baery pack before a
long trip.
• Be sure the e-bike is powered o.
• Be sure to use the proper charging prole if using the Cycle
Saator® charger. The max charging voltage sholud never
exceed 58.8V.
• The baery pack can be charged while connected to the
e-bike or while removed from the e-bike. (See “Removing
the Baery Pack” on page 32.)
• The baery is intended to be charged when the ambient
temperature is between 5°C (41°F) and 45°C (113°F).
Never charge the baery when ambient temperatures are
outside this range.
• Do not store or charge the baery pack in a hot place.
• Do not charge your pack immediately aer a long ride. Let
it cool down for at least 30 minutes.
• Do not disassemble the baery pack.
• Do not submerge the baery pack in liquid or use it in wet
areas.
• Do not place the baery pack near re or heat.
ONBOARD CHARGING
1. Stand on the le side and locate the charge port dust cover
on the top of the baery pack.
3. Insert the key into the baery pack lock keyhole.
4. 4. Turn the key Clockwise and hold
5. Pull the upper poron of the baery pack toward you.
6. Let go of the key from the baery pack lock.
7. Pivot the baery pack sideways and li it away from
the bike.
CHARGING THE BATTERY PACK
The charger can become warm during charging.
!
WARNING
Read and understand all instructions. Failure to follow all
instructions listed below could result in death or serious
personal injury.
• Use only the charger supplied with the bicycle. Do not
charge the baery pack with any charger that is not
supplied or approved to charge the bike.
• Do not place anything over the charger while it is charging.
• Do not use the charger in damp or wet locaons.
• Do not cover the body of the charger when charging.
• Do not drop the charger or subject it to high vibraon. Do
not use a charger that has been dropped.
• Do not short-circuit the baery pack’s terminals.
MAINTENANCE
5MAINTENANCE
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