Juniper SRX340 Installation instructions

SRX340 Services Gateway Hardware Guide
Modified: 2016-05-23
Copyright © 2016, Juniper Networks, Inc.

Juniper Networks, Inc.
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Copyright © 2016, Juniper Networks, Inc. All rights reserved.
Juniper Networks, Junos, Steel-Belted Radius, NetScreen, and ScreenOS are registered trademarks of Juniper Networks, Inc. in the United
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Juniper Networks assumes no responsibility for any inaccuracies in this document. Juniper Networks reserves the right to change, modify,
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SRX340 Services Gateway Hardware Guide
Copyright © 2016, Juniper Networks, Inc.
All rights reserved.
The information in this document is current as of the date on the title page.
YEAR 2000 NOTICE
Juniper Networks hardware and software products are Year 2000 compliant. Junos OS has no known time-related limitations through the
year 2038. However, the NTP application is known to have some difficulty in the year 2036.
END USER LICENSE AGREEMENT
The Juniper Networks product that is the subject of this technical documentation consists of (or is intended for use with) Juniper Networks
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http://www.juniper.net/support/eula.html. By downloading, installing or using such software, you agree to the terms and conditions of
that EULA.
Copyright © 2016, Juniper Networks, Inc.ii

Table of Contents
AbouttheDocumentation............................................xiii
DocumentationandReleaseNotes.................................xiii
Supported Platforms ............................................xiii
DocumentationConventions......................................xiii
DocumentationFeedback.........................................xv
RequestingTechnicalSupport.....................................xvi
Self-Help Online Tools and Resources . . . . . . . . . . . . . . . . . . . . . . . . . . . xvi
OpeningaCasewithJTAC.....................................xvi
Part 1 Overview
Chapter1 SystemOverview...................................................3
SRX340ServicesGatewayDescription...................................3
SRX340 Services Gateway CLI and J-Web Access . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Chapter2 Chassis Description ................................................5
SRX340 Services Gateway Chassis Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Understanding the SRX340 Services Gateway Front Panel . . . . . . . . . . . . . . . . . . 5
Understanding the SRX340 Services Gateway Back Panel . . . . . . . . . . . . . . . . . . . 8
Chapter3 InterfaceModuleDescriptions.......................................11
SRX340 Services Gateway Interface Modules Overview . . . . . . . . . . . . . . . . . . . . . 11
Chapter4 CoolingSystemDescription.........................................13
Understanding the SRX340 Services Gateway Cooling System . . . . . . . . . . . . . . . 13
Chapter5 PowerSystemDescription..........................................15
Understanding the SRX340 Services Gateway Power Supply . . . . . . . . . . . . . . . . 15
Part 2 Site Planning and Specifications
Chapter 6 Planning and Preparing the Site . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
SRX340 Services Gateway Physical Specifications . . . . . . . . . . . . . . . . . . . . . . . . 19
SRX340 Services Gateway Environmental Specifications . . . . . . . . . . . . . . . . . . . 19
Site Preparation Checklist for the SRX340 Services Gateway . . . . . . . . . . . . . . . . 20
General Site Installation Guidelines for the SRX340 Services Gateway . . . . . . . . 22
Chapter7 RackRequirements................................................25
SRX340 Services Gateway Rack-Mounting Requirements and Warnings . . . . . . 25
SRX340 Services Gateway Rack Size and Strength Requirements . . . . . . . . . . . . 29
SRX340 Services Gateway Spacing of Mounting Brackets and Flange Holes . . . 29
SRX340 Services Gateway Clearance Requirements for Airflow and Hardware
Maintenance...................................................30
iiiCopyright © 2016, Juniper Networks, Inc.

Chapter8 Cabinet Requirements .............................................31
SRX340 Services Gateway Cabinet Size and Clearance Requirements . . . . . . . . . 31
SRX340 Services Gateway Cabinet Airflow Requirements . . . . . . . . . . . . . . . . . . . 31
Chapter 9 Power Requirements and Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
SRX340 Services Gateway Electrical Wiring Guidelines . . . . . . . . . . . . . . . . . . . . 33
SRX340 Services Gateway Power Specifications and Requirements . . . . . . . . . . 34
SRX340 Services Gateway Supported AC Power Cords . . . . . . . . . . . . . . . . . . . . 35
Chapter 10 Cable Specifications and Pinouts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
RJ-45 Connector Pinouts for the SRX340 Services Gateway Ethernet Port . . . . . 37
RJ-45 Connector Pinouts for the SRX340 Services Gateway Console Port . . . . . . 37
Mini-USB Connector Pinouts for the SRX340 Services Gateway Console
Port ..........................................................38
Part 3 Initial Installation and Configuration
Chapter11 InstallationOverview..............................................43
SRX340 Services Gateway Installation Overview . . . . . . . . . . . . . . . . . . . . . . . . . 43
Required Tools and Parts for Installing the SRX340 Services Gateway . . . . . . . . 43
SRX340 Services Gateway Autoinstallation Overview . . . . . . . . . . . . . . . . . . . . . 44
Chapter 12 Unpacking the SRX340 Services Gateway . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Unpacking the SRX340 Services Gateway . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Verifying Parts Received with the SRX340 Services Gateway . . . . . . . . . . . . . . . . 46
Chapter 13 Installing the Rack Mounting Hardware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Preparing the SRX340 Services Gateway for Rack-Mount Installation . . . . . . . . 49
Connecting the SRX340 Services Gateway to the Building Structure . . . . . . . . . . 49
Chapter 14 Installing the SRX340 Services Gateway in a Rack . . . . . . . . . . . . . . . . . . . . . 51
Installing the SRX340 Services Gateway in a Rack . . . . . . . . . . . . . . . . . . . . . . . . . 51
Chapter 15 Connecting the SRX340 Services Gateway to Ground . . . . . . . . . . . . . . . . . 53
Required Tools and Parts for Grounding the SRX340 Services Gateway . . . . . . . 53
SRX340 Services Gateway Grounding Specifications . . . . . . . . . . . . . . . . . . . . . . 53
Connecting the SRX340 Services Gateway Grounding Cable . . . . . . . . . . . . . . . . 54
Chapter 16 Connecting the SRX340 Services Gateway to External Devices . . . . . . . . . 57
Connecting the Dial-Up Modem to the Console Port on the SRX340 Services
Gateway.......................................................57
Connecting to the SRX340 Services Gateway CLI Using a Dial-Up Modem . . . . . 58
Chapter 17 Providing Power to the SRX340 Services Gateway . . . . . . . . . . . . . . . . . . . . 59
Connecting the SRX340 Services Gateway to an AC Power Supply . . . . . . . . . . . 59
Powering On the SRX340 Services Gateway . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Powering Off the SRX340 Services Gateway . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
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Chapter 18 Performing the Initial Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
SRX340 Services Gateway Software Configuration Overview . . . . . . . . . . . . . . . 63
Understanding SRX340 Services Gateway Factory-Default Settings . . . . . . . . . . 64
Viewing SRX340 Services Gateway Factory-Default Settings . . . . . . . . . . . . . . . 64
Accessing J-Web on the SRX340 Services Gateway . . . . . . . . . . . . . . . . . . . . . . . 66
Configuring the SRX340 Services Gateway Using the J-Web Setup Wizard . . . . . 67
AbouttheSetupWizard..........................................67
AbouttheDefaultSetupMode....................................68
AbouttheGuidedSetupMode....................................68
Accessing the CLI on the SRX340 Services Gateway . . . . . . . . . . . . . . . . . . . . . . 69
Connecting to the SRX340 Services Gateway from the CLI Remotely . . . . . . . . . . 71
Configuring the SRX340 Services Gateway Using the CLI . . . . . . . . . . . . . . . . . . . . 71
Part 4 Maintaining and Troubleshooting Components
Chapter19 MaintainingComponents...........................................77
Required Tools and Parts for Maintaining the SRX340 Services Gateway
HardwareComponents...........................................77
Routine Maintenance Procedures for the SRX340 Services Gateway . . . . . . . . . . 77
Maintaining the SRX340 Services Gateway Cooling System Components . . . . . 78
Maintaining the SRX340 Services Gateway Power Supply . . . . . . . . . . . . . . . . . . 78
Chapter20 TroubleshootingComponents ......................................79
Troubleshooting Resources for the SRX340 Services Gateway Overview . . . . . . . 79
Troubleshooting Chassis and Interface Alarm Messages on the SRX340 Services
Gateway ......................................................80
Troubleshooting the Power System on the SRX340 Services Gateway . . . . . . . . . 81
Using the RESET CONFIG Button on the SRX340 Services Gateway . . . . . . . . . . 82
Changing the RESET CONFIG Button Behavior on the SRX340 Services
Gateway ......................................................83
Part 5 Replacing Components
Chapter 21 Overview of Replacing Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
SRX340 Services Gateway Field Replaceable Units Overview . . . . . . . . . . . . . . . 87
Required Tools and Parts for Replacing the SRX340 Services Gateway
Components ...................................................87
Chapter22 ReplacingInterfaceModules.......................................89
Replacing Mini-Physical Interface Modules in the SRX340 Services Gateway . . . 89
Chapter 23 Contacting Customer Support and Returning Components . . . . . . . . . . . . . 91
ContactingCustomerSupport.........................................91
Returning a SRX340 Services Gateway Component to Juniper Networks . . . . . . 92
Locating the SRX340 Services Gateway Chassis Serial Number and Agency
Labels ........................................................93
Locating the SRX340 Services Gateway Mini-Physical Interface Module Serial
NumberLabel..................................................93
vCopyright © 2016, Juniper Networks, Inc.
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Listing the SRX340 Services Gateway Component Details with the CLI . . . . . . . 93
Information You Might Need to Supply to JTAC . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Required Tools and Parts for Packing the SRX340 Services Gateway . . . . . . . . . 95
Packing the SRX340 Services Gateway for Shipment . . . . . . . . . . . . . . . . . . . . . . 95
Packing SRX340 Services Gateway Components for Shipment . . . . . . . . . . . . . . 96
Part 6 Safety and Regulatory Compliance Information
Chapter 24 General Safety Guidelines and Warnings . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
SRX340 Services Gateway Definition of Safety Warning Levels . . . . . . . . . . . . . . 101
SRX340 Services Gateway General Safety Guidelines and Warnings . . . . . . . . . 103
SRX340 Services Gateway Safety Requirements, Warnings, and Guidelines . . . 104
RestrictedAccessAreaWarning......................................104
QualifiedPersonnelWarning.........................................106
Preventing Electrostatic Discharge Damage to the SRX340 Services
Gateway......................................................107
Chapter25 FireSafetyRequirements.........................................109
SRX340 Services Gateway Fire Safety Requirements and Fire Suppression
Equipment....................................................109
Chapter 26 Laser and LED Safety Guidelines and Warnings . . . . . . . . . . . . . . . . . . . . . . . 111
GeneralLaserSafetyGuidelines.......................................111
Class1LaserWarning................................................112
Class1LEDProductWarning..........................................112
LaserBeamWarning................................................113
Radiation from Open Port Apertures Warning . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
Chapter 27 Maintenance and Operational Safety Guidelines and Warnings . . . . . . . . . 115
Battery-HandlingWarning............................................115
LightningActivityWarning............................................116
JewelryRemovalWarning............................................117
OperatingTemperatureWarning......................................118
ProductDisposalWarning...........................................120
Chapter 28 Electrical Safety Guidelines and Warnings . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
InCaseofElectricalAccident.........................................121
General Electrical Safety Guidelines and Warnings . . . . . . . . . . . . . . . . . . . . . . . . 121
AC Power Electrical Safety Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
Chapter 29 Agency Approvals and Regulatory Compliance Information . . . . . . . . . . . . 125
SRX340 Services Gateway Agency Approvals . . . . . . . . . . . . . . . . . . . . . . . . . . . 125
SRX340 Services Gateway Acoustic Noise Compliance Statements . . . . . . . . . 126
SRX340 Services Gateway EMC Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . 127
Canada.......................................................127
EuropeanCommunity ...........................................127
Israel .........................................................127
Japan ........................................................127
UnitedStates..................................................127
Copyright © 2016, Juniper Networks, Inc.vi
SRX340 Services Gateway Hardware Guide

Part 7 Index
Index .........................................................131
viiCopyright © 2016, Juniper Networks, Inc.
Table of Contents

Copyright © 2016, Juniper Networks, Inc.viii
SRX340 Services Gateway Hardware Guide

List of Figures
Part 1 Overview
Chapter2 Chassis Description ................................................5
Figure 1: SRX340 Services Gateway Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Figure 2: SRX340 Services Gateway Front Panel LEDs . . . . . . . . . . . . . . . . . . . . . . . 7
Figure 3: SRX340 Services Gateway Back Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Chapter4 CoolingSystemDescription.........................................13
Figure 4: Airflow Through the SRX340 Services Gateway Chassis . . . . . . . . . . . . . 13
Part 2 Site Planning and Specifications
Chapter 9 Power Requirements and Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Figure5:ACPlugTypes..............................................35
Part 3 Initial Installation and Configuration
Chapter 14 Installing the SRX340 Services Gateway in a Rack . . . . . . . . . . . . . . . . . . . . . 51
Figure 6: Installing the Rack Mount Brackets (Front Mount Position) . . . . . . . . . . 51
Figure 7: Installing the Rack Mount Brackets (Center Mount Position) . . . . . . . . . 52
Figure 8: Installing the Services Gateway in the Rack (Front Mount Shown, Center
Mount Similar) .................................................52
Chapter 15 Connecting the SRX340 Services Gateway to Ground . . . . . . . . . . . . . . . . . 53
Figure 9: Connecting the Grounding Cable to the SRX340 Services Gateway . . . 55
Chapter 17 Providing Power to the SRX340 Services Gateway . . . . . . . . . . . . . . . . . . . . 59
Figure 10: Connecting the SRX340 Services Gateway to an AC Power Supply . . . 60
Chapter 18 Performing the Initial Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Figure 11: Connecting to the Management Port on the SRX340 Services
Gateway ......................................................66
Figure 12: Connecting to the Console Port on the SRX340 Services Gateway . . . 70
Part 6 Safety and Regulatory Compliance Information
Chapter 24 General Safety Guidelines and Warnings . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Figure 13: Placing a Component into an Electrostatic Bag . . . . . . . . . . . . . . . . . . 107
ixCopyright © 2016, Juniper Networks, Inc.

Copyright © 2016, Juniper Networks, Inc.x
SRX340 Services Gateway Hardware Guide

List of Tables
AbouttheDocumentation.........................................xiii
Table1:NoticeIcons.................................................xiv
Table 2: Text and Syntax Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xiv
Part 1 Overview
Chapter2 Chassis Description ................................................5
Table 3: SRX340 Services Gateway Front Panel Components . . . . . . . . . . . . . . . . 6
Table 4: SRX340 Services Gateway Front Panel LEDs . . . . . . . . . . . . . . . . . . . . . . . 7
Table 5: SRX340 Services Gateway Back Panel Components . . . . . . . . . . . . . . . . 8
Part 2 Site Planning and Specifications
Chapter 6 Planning and Preparing the Site . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Table 6: Physical Specifications for the SRX340 Services Gateway . . . . . . . . . . . 19
Table 7: Environmental Specifications for the SRX340 Services Gateway . . . . . . 19
Table 8: Site Preparation Checklist for SRX340 Services Gateway
Installation ....................................................20
Chapter 9 Power Requirements and Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Table 9: Site Electrical Wiring Guidelines for the SRX340 Services Gateway . . . . 33
Table 10: Power System Electrical Specifications for the SRX340 Services
Gateway ......................................................34
Table 11: AC Power Cord Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Chapter 10 Cable Specifications and Pinouts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Table 12: RJ-45 Connector Pinouts for the SRX340 Services Gateway Ethernet
Port ..........................................................37
Table 13: RJ-45 Connector Pinouts for the SRX340 Services Gateway Console
Port ..........................................................38
Table 14: Mini-USB Type-B Connector Pinouts for the Services Gateway Console
Port ..........................................................38
Part 3 Initial Installation and Configuration
Chapter 12 Unpacking the SRX340 Services Gateway . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Table 15: Parts List for a Fully Configured SRX340 Services Gateway . . . . . . . . . 46
Table 16: Accessory Parts List for the SRX340 Services Gateway . . . . . . . . . . . . . 46
Chapter 15 Connecting the SRX340 Services Gateway to Ground . . . . . . . . . . . . . . . . . 53
Table 17: Grounding Cable Specifications for the Services Gateway . . . . . . . . . . . 54
xiCopyright © 2016, Juniper Networks, Inc.

Part 4 Maintaining and Troubleshooting Components
Chapter20 TroubleshootingComponents ......................................79
Table 18: SRX340 Services Gateway Chassis Alarm Conditions and Corrective
Actions .......................................................80
Table 19: SRX340 Services Gateway Power LED Status . . . . . . . . . . . . . . . . . . . . . 81
Copyright © 2016, Juniper Networks, Inc.xii
SRX340 Services Gateway Hardware Guide

About the Documentation
•Documentation and Release Notes on page xiii
•Supported Platforms on page xiii
•Documentation Conventions on page xiii
•Documentation Feedback on page xv
•Requesting Technical Support on page xvi
Documentation and Release Notes
To obtain the most current version of all Juniper Networks®technical documentation,
see the product documentation page on the Juniper Networks website at
http://www.juniper.net/techpubs/.
If the information in the latest release notes differs from the information in the
documentation, follow the product Release Notes.
Juniper Networks Books publishes books by Juniper Networks engineers and subject
matter experts. These books go beyond the technical documentation to explore the
nuances of network architecture, deployment, and administration. The current list can
be viewed at http://www.juniper.net/books.
Supported Platforms
For the features described in this document, the following platforms are supported:
•SRX340
Documentation Conventions
Table 1 on page xiv defines notice icons used in this guide.
xiiiCopyright © 2016, Juniper Networks, Inc.

Table 1: Notice Icons
DescriptionMeaningIcon
Indicates important features or instructions.Informational note
Indicates a situation that might result in loss of data or hardware damage.Caution
Alerts you to the risk of personal injury or death.Warning
Alerts you to the risk of personal injury from a laser.Laser warning
Indicates helpful information.Tip
Alerts you to a recommended use or implementation.Best practice
Table 2 on page xiv defines the text and syntax conventions used in this guide.
Table 2: Text and Syntax Conventions
ExamplesDescriptionConvention
To enter configuration mode, type the
configure command:
user@host> configure
Represents text that you type.Bold text like this
user@host> show chassis alarms
No alarms currently active
Represents output that appears on the
terminal screen.
Fixed-width text like this
•A policy term is a named structure
that defines match conditions and
actions.
•Junos OS CLI User Guide
•RFC 1997, BGP Communities Attribute
•Introduces or emphasizes important
new terms.
•Identifies guide names.
•Identifies RFC and Internet draft titles.
Italic text like this
Configure the machine’s domain name:
[edit]
root@# set system domain-name
domain-name
Represents variables (options for which
you substitute a value) in commands or
configuration statements.
Italic text like this
Copyright © 2016, Juniper Networks, Inc.xiv
SRX340 Services Gateway Hardware Guide

Table 2: Text and Syntax Conventions (continued)
ExamplesDescriptionConvention
•To configure a stub area, include the
stub statement at the [edit protocols
ospf area area-id] hierarchy level.
•The console port is labeled CONSOLE.
Represents names of configuration
statements, commands, files, and
directories; configuration hierarchy levels;
or labels on routing platform
components.
Text like this
stub <default-metric metric>;Encloses optional keywords or variables.< > (angle brackets)
broadcast | multicast
(string1 |string2 |string3)
Indicates a choice between the mutually
exclusive keywords or variables on either
side of the symbol. The set of choices is
often enclosed in parentheses for clarity.
| (pipe symbol)
rsvp { # Required for dynamic MPLS onlyIndicates a comment specified on the
same line as the configuration statement
to which it applies.
# (pound sign)
community name members [
community-ids ]
Encloses a variable for which you can
substitute one or more values.
[ ] (square brackets)
[edit]
routing-options {
static {
route default {
nexthop address;
retain;
}
}
}
Identifies a level in the configuration
hierarchy.
Indention and braces ( { } )
Identifies a leaf statement at a
configuration hierarchy level.
; (semicolon)
GUI Conventions
•In the Logical Interfaces box, select
All Interfaces.
•To cancel the configuration, click
Cancel.
Represents graphical user interface (GUI)
items you click or select.
Bold text like this
In the configuration editor hierarchy,
select Protocols>Ospf.
Separates levels in a hierarchy of menu
selections.
>(bold right angle bracket)
Documentation Feedback
We encourage you to provide feedback, comments, and suggestions so that we can
improve the documentation. You can provide feedback by using either of the following
methods:
•Online feedback rating system—On any page of the Juniper Networks TechLibrary site
at http://www.juniper.net/techpubs/index.html, simply click the stars to rate the content,
and use the pop-up form to provide us with information about your experience.
Alternately, you can use the online feedback form at
http://www.juniper.net/techpubs/feedback/.
xvCopyright © 2016, Juniper Networks, Inc.
About the Documentation

•E-mail—Send your comments to [e-mail]. Include the document
or topic name, URL or page number, and software version (if applicable).
Requesting Technical Support
Technical product support is available through the Juniper Networks Technical Assistance
Center (JTAC). If you are a customer with an active J-Care or Partner Support Service
support contract, or are covered under warranty, and need post-sales technical support,
you can access our tools and resources online or open a case with JTAC.
•JTAC policies—For a complete understanding of our JTAC procedures and policies,
review the JTAC User Guide located at
http://www.juniper.net/us/en/local/pdf/resource-guides/7100059-en.pdf.
•Product warranties—For product warranty information, visit
http://www.juniper.net/support/warranty/.
•JTAC hours of operation—The JTAC centers have resources available 24 hours a day,
7 days a week, 365 days a year.
Self-Help Online Tools and Resources
For quick and easy problem resolution, Juniper Networks has designed an online
self-service portal called the Customer Support Center (CSC) that provides you with the
following features:
•Find CSC offerings: http://www.juniper.net/customers/support/
•Search for known bugs: http://www2.juniper.net/kb/
•Find product documentation: http://www.juniper.net/techpubs/
•Find solutions and answer questions using our Knowledge Base: http://kb.juniper.net/
•Download the latest versions of software and review release notes:
http://www.juniper.net/customers/csc/software/
•Search technical bulletins for relevant hardware and software notifications:
http://kb.juniper.net/InfoCenter/
•Join and participate in the Juniper Networks Community Forum:
http://www.juniper.net/company/communities/
•Open a case online in the CSC Case Management tool: http://www.juniper.net/cm/
To verify service entitlement by product serial number, use our Serial Number Entitlement
(SNE) Tool: https://tools.juniper.net/SerialNumberEntitlementSearch/
Opening a Case with JTAC
You can open a case with JTAC on the Web or by telephone.
•Use the Case Management tool in the CSC at http://www.juniper.net/cm/.
•Call 1-888-314-JTAC (1-888-314-5822 toll-free in the USA, Canada, and Mexico).
Copyright © 2016, Juniper Networks, Inc.xvi
SRX340 Services Gateway Hardware Guide

For international or direct-dial options in countries without toll-free numbers, see
http://www.juniper.net/support/requesting-support.html.
xviiCopyright © 2016, Juniper Networks, Inc.
About the Documentation

Copyright © 2016, Juniper Networks, Inc.xviii
SRX340 Services Gateway Hardware Guide

PART 1
Overview
•System Overview on page 3
•Chassis Description on page 5
•Interface Module Descriptions on page 11
•Cooling System Description on page 13
•Power System Description on page 15
1Copyright © 2016, Juniper Networks, Inc.

Copyright © 2016, Juniper Networks, Inc.2
SRX340 Services Gateway Hardware Guide