Juniper ACX500 Installation instructions

ACX500 Universal Access Router Hardware Guide
Modified: 2016-06-23
Copyright © 2016, Juniper Networks, Inc.

Juniper Networks, Inc.
1133 Innovation Way
Sunnyvale, California 94089
USA
408-745-2000
www.juniper.net
Copyright © 2016, Juniper Networks, Inc. All rights reserved.
Juniper Networks, Junos, Steel-Belted Radius, NetScreen, and ScreenOS are registered trademarks of Juniper Networks, Inc. in the United
States and other countries. The Juniper Networks Logo, the Junos logo, and JunosE are trademarks of Juniper Networks, Inc. All other
trademarks, service marks, registered trademarks, or registered service marks are the property of their respective owners.
Juniper Networks assumes no responsibility for any inaccuracies in this document. Juniper Networks reserves the right to change, modify,
transfer, or otherwise revise this publication without notice.
ACX500 Universal Access Router Hardware Guide
Copyright © 2016, Juniper Networks, Inc.
All rights reserved.
The information in this document is current as of the date on the title page.
YEAR 2000 NOTICE
Juniper Networks hardware and software products are Year 2000 compliant. Junos OS has no known time-related limitations through the
year 2038. However, the NTP application is known to have some difficulty in the year 2036.
END USER LICENSE AGREEMENT
The Juniper Networks product that is the subject of this technical documentation consists of (or is intended for use with) Juniper Networks
software. Use of such software is subject to the terms and conditions of the End User License Agreement (“EULA”) posted at
http://www.juniper.net/support/eula.html. By downloading, installing or using such software, you agree to the terms and conditions of
that EULA.
Copyright © 2016, Juniper Networks, Inc.ii

Table of Contents
AbouttheDocumentation............................................xv
DocumentationandReleaseNotes.................................xv
Documentation Conventions ......................................xv
DocumentationFeedback........................................xvii
RequestingTechnicalSupport....................................xviii
Self-Help Online Tools and Resources . . . . . . . . . . . . . . . . . . . . . . . . . . xviii
OpeningaCasewithJTAC....................................xviii
Part 1 Overview
Chapter1 SystemOverview...................................................3
ACX500 Universal Access Router Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
ACX500RouterModels...............................................4
ACX500ChassisOverview............................................5
ACX500IndoorRouterDescription..................................5
ACX500OutdoorRouterDescription................................6
ACX500 Outdoor Router with PoE Description . . . . . . . . . . . . . . . . . . . . . . . . . 8
ACX500 Routers Hardware and CLI Terminology Mapping . . . . . . . . . . . . . . . . . . . 9
ACX500 Indoor Routers Hardware and CLI Terminology Mapping . . . . . . . . . 9
ACX500 Outdoor Routers Hardware and CLI Terminology Mapping . . . . . . . 10
ACX500 Outdoor Routers with PoE Hardware and CLI Terminology
Mapping ...................................................12
PacketFlowonACXSeriesRouters.....................................13
Protocols and Applications Supported by ACX Series Routers . . . . . . . . . . . . . . . . 15
Chapter 2 Chassis Components and Descriptions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Front Panel of an ACX500 Indoor Router . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Front Panel of an ACX500 Outdoor Router . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Front Panel of an ACX500 Outdoor Router with PoE . . . . . . . . . . . . . . . . . . . . . . . 37
Alarm Contact Port on ACX500 Routers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
LEDsonACX500Routers.............................................41
SystemLEDontheFrontPanel....................................41
Gigabit Ethernet SFP and RJ-45 Port LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Management Port LEDs on the Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . 42
GPS1PPSLEDontheFrontPanel..................................42
UplinkPortsonACX500Routers......................................43
GigabitEthernetRJ-45Ports......................................43
GigabitEthernetSFPPorts........................................43
PoEPorts......................................................44
ClockingPortsonACX500Routers.....................................45
iiiCopyright © 2016, Juniper Networks, Inc.

Chapter3 CoolingSystemComponents.......................................47
Cooling System and Airflow in ACX500 Routers . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Chapter4 PowerSystemOverview...........................................49
ACX500PowerOverview............................................49
Part 2 Site Planning, Preparation, and Specifications
Chapter5 PreparationOverview..............................................53
Site Preparation Checklist for ACX500 Routers . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Chassis Physical Specifications for ACX500 Routers . . . . . . . . . . . . . . . . . . . . . . 54
ACX500 Router Environmental Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Rack Requirements for ACX500 Indoor Routers . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Cabinet Requirements for ACX500 Indoor Routers . . . . . . . . . . . . . . . . . . . . . . . . 58
Wall Requirements for ACX500 Outdoor Routers . . . . . . . . . . . . . . . . . . . . . . . . . 60
Pole Requirements for ACX500 Outdoor Routers . . . . . . . . . . . . . . . . . . . . . . . . . 60
Clearance Requirements for Airflow and Hardware Maintenance on ACX500
Routers........................................................61
ACX500 Indoor Router Chassis Dimensions and Clearance
Requirements...............................................61
ACX500 Outdoor Router Chassis Dimensions and Clearance
Requirements...............................................62
ACX500 Outdoor Router with PoE Chassis Dimensions and Clearance
Requirements ..............................................64
ACX500 Router Grounding Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
GroundingPointsSpecifications...................................66
Grounding Cable Lug Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
GroundingCableSpecifications....................................68
General Site Guidelines for ACX Series Routers . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Chapter 6 Network Cable and Transceiver Planning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Understanding Fiber-Optic Cable Signal Loss, Attenuation, and Dispersion . . . . . 71
Signal Loss in Multimode and Single-Mode Fiber-Optic Cable . . . . . . . . . . . . 71
Attenuation and Dispersion in Fiber-Optic Cable . . . . . . . . . . . . . . . . . . . . . . 72
Calculating Power Budget and Power Margin for Fiber-Optic Cables . . . . . . . . . . 72
Calculating Power Budget for Fiber-Optic Cable . . . . . . . . . . . . . . . . . . . . . . . 73
Calculating Power Margin for Fiber-Optic Cable . . . . . . . . . . . . . . . . . . . . . . . 73
Chapter 7 Port Cable and Pinout Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Alarm Contact Port Pinouts for ACX500 Routers . . . . . . . . . . . . . . . . . . . . . . . . . . 75
External Clocking Ports Specifications on ACX500 Routers . . . . . . . . . . . . . . . . . . 77
Management Port Connector Pinout Information for ACX500 Routers . . . . . . . . . 77
Console Port Connector Pinout on ACX500 Routers . . . . . . . . . . . . . . . . . . . . . . . 78
ToD RS-422 and 1 PPS RS-422 Port Connector Pinout on ACX500 Routers . . . . 78
USB Port Specifications for ACX500 Routers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Chapter8 Power Specifications ..............................................81
ACX500ACPowerSpecifications......................................81
ACX500 Router AC Power Cord Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
ACX500DCPowerSpecifications.....................................84
Copyright © 2016, Juniper Networks, Inc.iv
ACX500 Universal Access Router Hardware Guide

Chapter 9 ACX500 Timing Server Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Requirements and Specifications for Installing a GNSS Antenna . . . . . . . . . . . . . 87
Requirements for Installing a GNSS Antenna . . . . . . . . . . . . . . . . . . . . . . . . . 88
ACX500 Router GNSS Antenna Signal Gain Requirements . . . . . . . . . . . . . . 88
General ACX500 GNSS Antenna Mounting and Installation
Recommendations ..........................................88
Tools and Parts Required to Install the GNSS Antenna . . . . . . . . . . . . . . . . . . 91
Installing the ACX500 GNSS Antenna . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
ACX500 GNSS Antenna Power Specification . . . . . . . . . . . . . . . . . . . . . . . . . 93
ACX500 GNSS Antenna Surge Protection . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
AntennaInstallationVerification...................................94
Requirements and Specifications for the Recommended GNSS Antenna . . . . . . 95
AntennaSelectionGuidelines.....................................95
Recommended GNSS Antenna Specifications . . . . . . . . . . . . . . . . . . . . . . . . 95
Trimble Bullet 38dB GPS L1 Antenna Specifications . . . . . . . . . . . . . . . . 95
Part 3 Initial Installation and Configuration
Chapter10 Installation Overview .............................................101
Installing and Connecting an ACX500 Indoor Router Overview . . . . . . . . . . . . . . 101
Installing and Connecting an ACX500 Outdoor Router Overview . . . . . . . . . . . . 102
Chapter 11 Unpacking the ACX500 Router . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
Parts Inventory (Packing List) for ACX500 Routers . . . . . . . . . . . . . . . . . . . . . . . 105
UnpackingtheACX500Router.......................................107
Chapter12 InstallingtheACX500Router......................................109
Installing the ACX500 Indoor Router in a Rack . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
Mounting the ACX500 Outdoor Router on a Wall . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Mounting the ACX500 Outdoor Router on a Pole . . . . . . . . . . . . . . . . . . . . . . . . . 116
Weatherproofing the ACX500 Outdoor Router . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
Weatherproofing Overview .......................................121
Accessing and Weatherproofing the Interface Ports . . . . . . . . . . . . . . . . . . . 122
Weatherproofing the Interface Ports—Gigabit Ethernet SFP . . . . . . . . . 123
Weatherproofing the Interface Ports—Gigabit Ethernet RJ-45 . . . . . . . 128
Accessing and Weatherproofing the Management Ports . . . . . . . . . . . . . . . 133
Chapter 13 Connecting the ACX500 to Ground . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135
Connecting the ACX500 Router to Earth Ground . . . . . . . . . . . . . . . . . . . . . . . . . 135
Chapter 14 Providing Power to the ACX500 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139
Connecting an AC Power Cord to the ACX500 Indoor Router . . . . . . . . . . . . . . . 139
Connecting DC Power Cables to the ACX500 Indoor Router . . . . . . . . . . . . . . . . 140
Connecting an AC Power Cord to the ACX500 Outdoor Router . . . . . . . . . . . . . . 142
Connecting a DC Power Cord to the ACX500 Outdoor Router . . . . . . . . . . . . . . . 146
vCopyright © 2016, Juniper Networks, Inc.
Table of Contents

Chapter 15 Connecting the ACX500 to External Devices . . . . . . . . . . . . . . . . . . . . . . . . . 151
Connecting ACX500 Routers to Management Devices . . . . . . . . . . . . . . . . . . . . . 151
Connecting the Router to a Network for Out-of-Band Management . . . . . . 152
Connecting the Router to a Management Console . . . . . . . . . . . . . . . . . . . . 152
Connecting the ACX500 Router to an External Alarm-Reporting Device . . . . . . . 153
Connecting the ACX500 Router to External Clocking Devices . . . . . . . . . . . . . . . 154
Connecting 1 PPS Timing Devices to the Router . . . . . . . . . . . . . . . . . . . . . . 154
Chapter 16 Configuring Junos OS on ACX500 Routers . . . . . . . . . . . . . . . . . . . . . . . . . . . 155
Performing Initial Software Configuration for the ACX500 Router . . . . . . . . . . . . 155
Part 4 Installing and Replacing Components
Chapter 17 Replacing Chassis Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161
ReplacingaConsoleCable...........................................161
RemovingaConsoleCable.......................................161
InstallingaConsoleCable........................................161
Replacing a Management Ethernet Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162
Removing a Management Ethernet Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . 162
Installing a Management Ethernet Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162
ReplacingaFiber-OpticCable........................................162
Disconnecting a Fiber-Optic Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163
ConnectingaFiber-OpticCable...................................163
ReplacinganSFPTransceiver........................................164
RemovinganSFPTransceiver.....................................164
InstallinganSFPTransceiver.....................................166
Part 5 Maintaining the Chassis and Components
Chapter18 Maintaining Components .........................................169
Routine Maintenance Procedures for the ACX500 Router . . . . . . . . . . . . . . . . . . 169
Maintaining Cables That Connect to ACX500 Network Ports . . . . . . . . . . . . . . . 169
Maintaining the ACX500 Uplink Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 170
Part 6 Troubleshooting Hardware
Chapter19 TroubleshootingComponents......................................175
Troubleshooting Resources for ACX500 Routers . . . . . . . . . . . . . . . . . . . . . . . . . 175
Command-Line Interface ........................................175
FrontPanelLEDs...............................................175
Understanding Alarm Types and Severity Classes on ACX Series Routers . . . . . . 176
AlarmTypes...................................................176
AlarmSeverityClasses...........................................177
VerifyingActiveAlarms..............................................177
MonitoringSystemLogMessages.....................................178
Copyright © 2016, Juniper Networks, Inc.vi
ACX500 Universal Access Router Hardware Guide

Part 7 Contacting Customer Support and Returning the Chassis or
Components
Chapter20 ContactingCustomerSupport......................................181
ContactingCustomerSupport........................................181
Chapter 21 Locating Component Serial Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 183
Displaying ACX500 Components and Serial Numbers . . . . . . . . . . . . . . . . . . . . . 183
ACX500 Chassis Serial Number Label . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 183
Chapter 22 Packing and Returning Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 185
Returning a Hardware Component to Juniper Networks, Inc. . . . . . . . . . . . . . . . . 185
Packing the ACX Series Router for Shipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . 186
Guidelines for Packing Hardware Components for Shipment . . . . . . . . . . . . . . . 187
Part 8 Safety and Compliance Information
Chapter 23 General Safety Guidelines and Warnings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 191
DefinitionofSafetyWarningLevels....................................191
General Safety Guidelines for Juniper Networks Devices . . . . . . . . . . . . . . . . . . . 193
General Safety Warnings for Juniper Networks Devices . . . . . . . . . . . . . . . . . . . . 194
QualifiedPersonnelWarning.....................................194
Restricted-AccessAreaWarning..................................194
Preventing Electrostatic Discharge Damage to an ACX500 Router . . . . . . . . . . . 196
InCaseofanElectricalAccident......................................197
Chapter24 FireSafetyRequirements.........................................199
Fire Safety Requirements for Juniper Networks Devices . . . . . . . . . . . . . . . . . . . . 199
GeneralFireSafetyRequirements.................................199
FireSuppression...............................................199
FireSuppressionEquipment......................................199
Chapter 25 Installation Safety Guidelines and Warnings . . . . . . . . . . . . . . . . . . . . . . . . . 201
Installation Safety Warnings for Juniper Networks Devices . . . . . . . . . . . . . . . . . 201
IntrabuildingPortsWarning.......................................201
Installation Instructions Warning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 201
Rack-Mounting Requirements and Warnings . . . . . . . . . . . . . . . . . . . . . . . . 202
RampWarning................................................206
ACX500ChassisLiftingGuidelines...................................206
Chapter 26 Laser and LED Safety Guidelines and Warnings . . . . . . . . . . . . . . . . . . . . . . 209
General Laser Safety Guidelines for Juniper Networks Devices . . . . . . . . . . . . . . 209
Laser Safety Warnings for Juniper Networks Devices . . . . . . . . . . . . . . . . . . . . . . 209
Class1LaserProductWarning....................................210
Class1LEDProductWarning.....................................210
LaserBeamWarning............................................210
Radiation from Open Port Apertures Warning . . . . . . . . . . . . . . . . . . . . . . . . . 211
Chapter 27 Maintenance and Operational Safety Warnings . . . . . . . . . . . . . . . . . . . . . . 213
Maintenance and Operational Safety Warnings for Juniper Networks Devices . . 213
BatteryHandlingWarning........................................213
JewelryRemovalWarning........................................214
viiCopyright © 2016, Juniper Networks, Inc.
Table of Contents

LightningActivityWarning........................................215
OperatingTemperatureWarning..................................216
ProductDisposalWarning........................................217
Chapter 28 Electrical Safety Guidelines and Warnings . . . . . . . . . . . . . . . . . . . . . . . . . . . 219
ACX500 General Electrical Safety Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . 219
InCaseofElectricalAccident.....................................219
General Electrical Safety Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 219
General Electrical Safety Warnings for Juniper Networks Devices . . . . . . . . . . . . 220
GroundedEquipmentWarning....................................220
Grounding Requirements and Warning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 221
MidplaneEnergyHazardWarning.................................222
Multiple Power Supplies Disconnection Warning . . . . . . . . . . . . . . . . . . . . . 222
PowerDisconnectionWarning....................................223
General Electrical Safety Guidelines and Electrical Codes for Juniper Networks
Devices ......................................................224
ACX500 AC Power Electrical Safety Guidelines and Warnings . . . . . . . . . . . . . . 224
ACX500 DC Power Electrical Safety Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . 225
DC Power Electrical Safety Warnings for Juniper Networks Devices . . . . . . . . . . 226
DC Power Copper Conductors Warning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 226
DCPowerDisconnectionWarning.................................227
DC Power Wiring Terminations Warning . . . . . . . . . . . . . . . . . . . . . . . . . . . . 228
Site Electrical Wiring Guidelines for Juniper Networks Devices . . . . . . . . . . . . . . 229
Distance Limitations for Signaling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 229
RadioFrequencyInterference....................................230
Electromagnetic Compatibility ...................................230
Chapter 29 Agency Approvals and Compliance Statements . . . . . . . . . . . . . . . . . . . . . . 231
Agency Approvals for ACX500 Routers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 231
Compliance Statements for NEBS for ACX500 Routers . . . . . . . . . . . . . . . . . . . 235
Compliance Statements for EMC Requirements for ACX500 Routers . . . . . . . . 236
ACX500IndoorRouters.........................................236
Canada...................................................236
EuropeanCommunity.......................................236
Israel.....................................................236
Japan ....................................................237
UnitedStates..............................................237
ACX500OutdoorRouters........................................237
Canada...................................................237
EuropeanCommunity.......................................237
Japan ....................................................237
UnitedStates..............................................238
Compliance Statements for Environmental Requirements for Juniper Networks
Devices ......................................................238
Compliance Statements for Acoustic Noise for ACX500 Routers . . . . . . . . . . . . 238
Copyright © 2016, Juniper Networks, Inc.viii
ACX500 Universal Access Router Hardware Guide

List of Figures
Part 1 Overview
Chapter1 SystemOverview...................................................3
Figure 1: Front View of the ACX500 Indoor Routers—AC Powered . . . . . . . . . . . . . 6
Figure 2: Front View of the ACX500 Indoor Routers—DC Powered . . . . . . . . . . . . . 6
Figure 3: Rear View of the ACX500 Indoor Router . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Figure 4: Bottom View of the ACX500 Outdoor Router . . . . . . . . . . . . . . . . . . . . . . 7
Figure 5: Top View of the ACX500 Outdoor Router . . . . . . . . . . . . . . . . . . . . . . . . . 7
Figure 6: Bottom View of the ACX500 Outdoor Router with PoE . . . . . . . . . . . . . . 8
Figure 7: Top View of the ACX500 Outdoor Router with PoE . . . . . . . . . . . . . . . . . . 8
Figure 8: ACX500 Indoor Router Interface Port Mapping—DC and AC Chassis . . . 10
Figure 9: ACX500 Outdoor Router Interface Port Mapping . . . . . . . . . . . . . . . . . . . 12
Figure 10: ACX500 Outdoor Router Interface Port Mapping . . . . . . . . . . . . . . . . . . 13
Figure 11: ACX Series Router Packet Forwarding and Data Flow . . . . . . . . . . . . . . . 14
Figure 12: ACX Series Router Packet Handling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Chapter 2 Chassis Components and Descriptions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Figure 13: Front Panel of the ACX500 Indoor Router—AC Chassis . . . . . . . . . . . . . 34
Figure 14: Front Panel of the ACX500 Indoor Router—DC Chassis . . . . . . . . . . . . 35
Figure 15: Front Panel of the ACX500 Outdoor Router . . . . . . . . . . . . . . . . . . . . . . 36
Figure 16: Front Panel of the ACX500 Outdoor Router—Management Ports . . . . 36
Figure 17: Front Panel of the ACX500 Outdoor Router—Interface Ports . . . . . . . . 37
Figure 18: Front Panel of the ACX500 Outdoor Router with PoE . . . . . . . . . . . . . . 38
Figure 19: Front Panel of the ACX500 Outdoor Router with PoE—Management
Ports .........................................................38
Figure 20: Front Panel of the ACX500 Outdoor Router with PoE—Interface
Ports .........................................................39
Figure 21: Sample Output Alarm-Reporting Device . . . . . . . . . . . . . . . . . . . . . . . . 40
Figure 22: Sample Input Alarm-Reporting Device . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Chapter3 CoolingSystemComponents.......................................47
Figure 23: Cooling System and Airflow in the ACX500 Indoor Router . . . . . . . . . . 47
Figure 24: Cooling System in the ACX500 Outdoor Routers . . . . . . . . . . . . . . . . . 48
Part 2 Site Planning, Preparation, and Specifications
Chapter5 PreparationOverview..............................................53
Figure 25: ACX500 Indoor Router Chassis Dimensions and Clearance
Requirements ..................................................61
Figure 26: ACX500 Outdoor Router Chassis Dimensions and Clearance
Requirements—FrontView........................................63
ixCopyright © 2016, Juniper Networks, Inc.

Figure 27: ACX500 Outdoor Router Chassis Dimensions and Clearance
Requirements—TopView.........................................64
Figure 28: ACX500 Outdoor Router with PoE Chassis Dimensions and Clearance
Requirements—FrontView........................................65
Figure 29: ACX500 Outdoor Router with PoE Chassis Dimensions and Clearance
Requirements—TopView.........................................66
Figure 30: Grounding Points on the ACX500 Indoor Routers . . . . . . . . . . . . . . . . . 67
Figure 31: Grounding Points on the ACX500 Outdoor Router . . . . . . . . . . . . . . . . . 67
Figure32:GroundingCableLug........................................68
Chapter 9 ACX500 Timing Server Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Figure 33: Antenna Clearance Requirement—Peripheral . . . . . . . . . . . . . . . . . . . . 91
Figure 34: Antenna Clearance Requirement—Field of View . . . . . . . . . . . . . . . . . . 91
Figure 35: Standard GNSS Antenna Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Part 3 Initial Installation and Configuration
Chapter12 InstallingtheACX500Router......................................109
Figure 36: Installing the Mounting Brackets to the Front of the ACX500
Router........................................................110
Figure 37: Installing the Mounting Brackets to the Rear of the ACX500
Router........................................................110
Figure 38: Installing the ACX500 Indoor Router in the Rack . . . . . . . . . . . . . . . . . . 111
Figure39:Wall-MountingKit..........................................113
Figure 40: Installing the Wall-Mounting Kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
Figure 41: Installing the ACX500 Outdoor Router onto the Wall-Mounting Kit . . . 116
Figure42:Pole-MountingKit..........................................118
Figure 43: Installing the ACX500 Outdoor Router onto the Pole-Mounting Kit . . 119
Figure 44: Securing the ACX500 Outdoor Router on the Pole . . . . . . . . . . . . . . . 120
Figure 45: Interface Port and Cable Inlet Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
Figure 46: Removing the Weather Seal Cap . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
Figure 47: Removing the ACX500 Outdoor Router Cable Connector Unit . . . . . . 124
Figure 48: Installing a Transceiver on the ACX500 Outdoor Router . . . . . . . . . . . 125
Figure 49: Installing the ACX500 Outdoor Router Cable Seal on the Interface
Cable ........................................................126
Figure 50: ACX500 Outdoor Router Cable Connector Unit . . . . . . . . . . . . . . . . . . 127
Figure 51: Installing the ACX500 Outdoor Router Connector Screw . . . . . . . . . . 128
Figure 52: Removing the ACX500 Outdoor Router Weather Seal Cap . . . . . . . . . 129
Figure 53: Removing the Cable Connector Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . 130
Figure54:CableConnectorUnit.......................................131
Figure 55: Installing the ACX500 Outdoor Router Cable Seal on the Interface
Cable ........................................................132
Figure 56: Installing the ACX500 Outdoor Router Connector Screw . . . . . . . . . . 132
Chapter 13 Connecting the ACX500 to Ground . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135
Figure 57: Grounding Point Location on the ACX500 Indoor Router . . . . . . . . . . 136
Figure 58: Grounding Point Location on the ACX500 Outdoor Router . . . . . . . . . 136
Figure 59: Grounding Points on the ACX500 Indoor Router . . . . . . . . . . . . . . . . . 137
Chapter 14 Providing Power to the ACX500 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139
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Figure 60: Connecting AC Power to the Router . . . . . . . . . . . . . . . . . . . . . . . . . . . 140
Figure 61: Connecting DC Power to the Router . . . . . . . . . . . . . . . . . . . . . . . . . . . 142
Figure 62: Power Terminal Location on the ACX500 Outdoor Router . . . . . . . . . 144
Figure 63: AC Power Cord Wires That Connect to the Power Source . . . . . . . . . . 144
Figure 64: Connecting AC Power Plug to the Router . . . . . . . . . . . . . . . . . . . . . . . 145
Figure 65: Power Terminal Location on the ACX500 Outdoor Router . . . . . . . . . 148
Figure 66: Connecting DC Power to the Router . . . . . . . . . . . . . . . . . . . . . . . . . . . 148
Chapter 15 Connecting the ACX500 to External Devices . . . . . . . . . . . . . . . . . . . . . . . . . 151
Figure67:EthernetCableConnector...................................152
Figure68:EthernetPort.............................................152
Figure 69: Routing Engine Console Cable Connector . . . . . . . . . . . . . . . . . . . . . . 153
Figure70:ConsoleConnections.......................................153
Part 4 Installing and Replacing Components
Chapter 17 Replacing Chassis Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161
Figure 71: Ethernet Cable Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161
Figure 72: Ethernet Cable Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162
Figure 73: Connecting a Fiber-Optic Cable to an Optical Transceiver Installed in
anACXSeriesRouter...........................................164
Figure74:RemovingTransceivers.....................................165
Part 7 Contacting Customer Support and Returning the Chassis or
Components
Chapter 21 Locating Component Serial Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 183
Figure75:SerialNumberIDLabel.....................................183
Figure 76: ACX500 Indoor Chassis Serial Number Label . . . . . . . . . . . . . . . . . . . 184
Figure 77: ACX500 Outdoor Chassis Serial Number Label . . . . . . . . . . . . . . . . . . 184
Part 8 Safety and Compliance Information
Chapter 23 General Safety Guidelines and Warnings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 191
Figure 78: ESD Point on ACX500 Indoor Router . . . . . . . . . . . . . . . . . . . . . . . . . . 196
Figure 79: Placing a Component into an Electrostatic Bag . . . . . . . . . . . . . . . . . . 197
xiCopyright © 2016, Juniper Networks, Inc.
List of Figures

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List of Tables
AbouttheDocumentation..........................................xv
Table1:NoticeIcons.................................................xvi
Table 2: Text and Syntax Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xvi
Part 1 Overview
Chapter1 SystemOverview...................................................3
Table3:ACX500RouterModels........................................4
Table4:ACX500RouterDifferences.....................................5
Table 5: CLI Equivalents of Terms Used in Documentation for ACX500 Indoor
Routers ........................................................9
Table 6: CLI Equivalents of Terms Used in Documentation for ACX500 Outdoor
Routers ........................................................11
Table 7: CLI Equivalents of Terms Used in Documentation for ACX500 Outdoor
RouterswithPoE................................................12
Table 8: Protocols and Applications Supported by ACX Series Routers . . . . . . . . . 15
Chapter 2 Chassis Components and Descriptions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Table 9: Alarm Relay Contact Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Table 10: System LED on the Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Table11:EthernetPortLEDs...........................................42
Table12:ManagementLEDs..........................................42
Table 13: GPS 1 PPS LED on the Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Table14:RJ-45PortFeatures.........................................43
Table 15: Gigabit Ethernet SFP Port Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Table16:RJ-45PoEPortFeatures......................................44
Chapter4 PowerSystemOverview...........................................49
Table 17: Power Consumed by ACX500 Indoor Routers . . . . . . . . . . . . . . . . . . . . . 49
Table 18: Power Consumed by ACX500 Outdoor Routers . . . . . . . . . . . . . . . . . . . 49
Part 2 Site Planning, Preparation, and Specifications
Chapter5 PreparationOverview..............................................53
Table19:SitePreparationChecklist....................................53
Table 20: Physical Specifications of the ACX500 Indoor Router Chassis . . . . . . . 55
Table 21: Physical Specifications of the ACX500 Outdoor Router Chassis . . . . . . 55
Table 22: Physical Specifications of the ACX500 Outdoor Router with PoE
Chassis .......................................................55
Table23:WeightoftheMountingKits..................................55
Table 24: Environmental Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
xiiiCopyright © 2016, Juniper Networks, Inc.

Table 25: Rack Requirements and Specifications for the ACX500 Indoor
Router ........................................................58
Table 26: Cabinet Requirements and Specifications for the ACX500 Indoor
Router ........................................................59
Chapter 6 Network Cable and Transceiver Planning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Table 27: Estimated Values for Factors Causing Link Loss . . . . . . . . . . . . . . . . . . . 73
Chapter 7 Port Cable and Pinout Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Table 28: Alarm Contact Connector Pinouts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Table 29: Management Port Connector Pinout Information . . . . . . . . . . . . . . . . . . 77
Table 30: Connector Pinout for the Console Port . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Table 31: Connector Pinout for the TOD RS-422 and 1 PPS RS-422 Ports . . . . . . . 79
Chapter8 Power Specifications ..............................................81
Table 32: AC Power Electrical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Table 33: AC Power Cord Specifications for the ACX500 Indoor Router . . . . . . . . 82
Table 34: DC Power Electrical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Chapter 9 ACX500 Timing Server Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Table 35: Antenna Mounting Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Table 36: Standard Antenna Parts, Tools, and Other Required Items . . . . . . . . . . 92
Table 37: Electrical Power Specifications of ACX500 GNSS Output Connector
forAntennaPower..............................................94
Table 38: Trimble Bullet 38dB GPS L1 Antenna Specifications . . . . . . . . . . . . . . . 95
Table 39: Antenna Cable Specification for Trimble Bullet 38dB GPS L1
Antenna.......................................................97
Part 3 Initial Installation and Configuration
Chapter 11 Unpacking the ACX500 Router . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
Table 40: Parts List for an ACX500 Indoor Router . . . . . . . . . . . . . . . . . . . . . . . . 105
Table 41: Parts List for an ACX500 Outdoor Router . . . . . . . . . . . . . . . . . . . . . . . 106
Table 42: Parts List for the Wall-Mounting Kit . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
Table 43: Parts List for the Pole-Mounting Kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Part 6 Troubleshooting Hardware
Chapter19 TroubleshootingComponents......................................175
Table44:AlarmTerms..............................................176
Table45:AlarmOutputFields........................................177
Copyright © 2016, Juniper Networks, Inc.xiv
ACX500 Universal Access Router Hardware Guide

About the Documentation
•Documentation and Release Notes on page xv
•Documentation Conventions on page xv
•Documentation Feedback on page xvii
•Requesting Technical Support on page xviii
Documentation and Release Notes
To obtain the most current version of all Juniper Networks®technical documentation,
see the product documentation page on the Juniper Networks website at
http://www.juniper.net/techpubs/.
If the information in the latest release notes differs from the information in the
documentation, follow the product Release Notes.
Juniper Networks Books publishes books by Juniper Networks engineers and subject
matter experts. These books go beyond the technical documentation to explore the
nuances of network architecture, deployment, and administration. The current list can
be viewed at http://www.juniper.net/books.
Documentation Conventions
Table 1 on page xvi defines notice icons used in this guide.
xvCopyright © 2016, Juniper Networks, Inc.

Table 1: Notice Icons
DescriptionMeaningIcon
Indicates important features or instructions.Informational note
Indicates a situation that might result in loss of data or hardware damage.Caution
Alerts you to the risk of personal injury or death.Warning
Alerts you to the risk of personal injury from a laser.Laser warning
Indicates helpful information.Tip
Alerts you to a recommended use or implementation.Best practice
Table 2 on page xvi defines the text and syntax conventions used in this guide.
Table 2: Text and Syntax Conventions
ExamplesDescriptionConvention
To enter configuration mode, type the
configure command:
user@host> configure
Represents text that you type.Bold text like this
user@host> show chassis alarms
No alarms currently active
Represents output that appears on the
terminal screen.
Fixed-width text like this
•A policy term is a named structure
that defines match conditions and
actions.
•Junos OS CLI User Guide
•RFC 1997, BGP Communities Attribute
•Introduces or emphasizes important
new terms.
•Identifies guide names.
•Identifies RFC and Internet draft titles.
Italic text like this
Configure the machine’s domain name:
[edit]
root@# set system domain-name
domain-name
Represents variables (options for which
you substitute a value) in commands or
configuration statements.
Italic text like this
Copyright © 2016, Juniper Networks, Inc.xvi
ACX500 Universal Access Router Hardware Guide

Table 2: Text and Syntax Conventions (continued)
ExamplesDescriptionConvention
•To configure a stub area, include the
stub statement at the [edit protocols
ospf area area-id] hierarchy level.
•The console port is labeled CONSOLE.
Represents names of configuration
statements, commands, files, and
directories; configuration hierarchy levels;
or labels on routing platform
components.
Text like this
stub <default-metric metric>;Encloses optional keywords or variables.< > (angle brackets)
broadcast | multicast
(string1 |string2 |string3)
Indicates a choice between the mutually
exclusive keywords or variables on either
side of the symbol. The set of choices is
often enclosed in parentheses for clarity.
| (pipe symbol)
rsvp { # Required for dynamic MPLS onlyIndicates a comment specified on the
same line as the configuration statement
to which it applies.
# (pound sign)
community name members [
community-ids ]
Encloses a variable for which you can
substitute one or more values.
[ ] (square brackets)
[edit]
routing-options {
static {
route default {
nexthop address;
retain;
}
}
}
Identifies a level in the configuration
hierarchy.
Indention and braces ( { } )
Identifies a leaf statement at a
configuration hierarchy level.
; (semicolon)
GUI Conventions
•In the Logical Interfaces box, select
All Interfaces.
•To cancel the configuration, click
Cancel.
Represents graphical user interface (GUI)
items you click or select.
Bold text like this
In the configuration editor hierarchy,
select Protocols>Ospf.
Separates levels in a hierarchy of menu
selections.
>(bold right angle bracket)
Documentation Feedback
We encourage you to provide feedback, comments, and suggestions so that we can
improve the documentation. You can provide feedback by using either of the following
methods:
•Online feedback rating system—On any page of the Juniper Networks TechLibrary site
at http://www.juniper.net/techpubs/index.html, simply click the stars to rate the content,
and use the pop-up form to provide us with information about your experience.
Alternately, you can use the online feedback form at
http://www.juniper.net/techpubs/feedback/.
xviiCopyright © 2016, Juniper Networks, Inc.
About the Documentation

•E-mail—Send your comments to [e-mail]. Include the document
or topic name, URL or page number, and software version (if applicable).
Requesting Technical Support
Technical product support is available through the Juniper Networks Technical Assistance
Center (JTAC). If you are a customer with an active J-Care or Partner Support Service
support contract, or are covered under warranty, and need post-sales technical support,
you can access our tools and resources online or open a case with JTAC.
•JTAC policies—For a complete understanding of our JTAC procedures and policies,
review the JTAC User Guide located at
http://www.juniper.net/us/en/local/pdf/resource-guides/7100059-en.pdf.
•Product warranties—For product warranty information, visit
http://www.juniper.net/support/warranty/.
•JTAC hours of operation—The JTAC centers have resources available 24 hours a day,
7 days a week, 365 days a year.
Self-Help Online Tools and Resources
For quick and easy problem resolution, Juniper Networks has designed an online
self-service portal called the Customer Support Center (CSC) that provides you with the
following features:
•Find CSC offerings: http://www.juniper.net/customers/support/
•Search for known bugs: http://www2.juniper.net/kb/
•Find product documentation: http://www.juniper.net/techpubs/
•Find solutions and answer questions using our Knowledge Base: http://kb.juniper.net/
•Download the latest versions of software and review release notes:
http://www.juniper.net/customers/csc/software/
•Search technical bulletins for relevant hardware and software notifications:
http://kb.juniper.net/InfoCenter/
•Join and participate in the Juniper Networks Community Forum:
http://www.juniper.net/company/communities/
•Open a case online in the CSC Case Management tool: http://www.juniper.net/cm/
To verify service entitlement by product serial number, use our Serial Number Entitlement
(SNE) Tool: https://tools.juniper.net/SerialNumberEntitlementSearch/
Opening a Case with JTAC
You can open a case with JTAC on the Web or by telephone.
•Use the Case Management tool in the CSC at http://www.juniper.net/cm/.
•Call 1-888-314-JTAC (1-888-314-5822 toll-free in the USA, Canada, and Mexico).
Copyright © 2016, Juniper Networks, Inc.xviii
ACX500 Universal Access Router Hardware Guide

For international or direct-dial options in countries without toll-free numbers, see
http://www.juniper.net/support/requesting-support.html.
xixCopyright © 2016, Juniper Networks, Inc.
About the Documentation

Copyright © 2016, Juniper Networks, Inc.xx
ACX500 Universal Access Router Hardware Guide