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Guarantee provision statement |Könighaus original instruction manual
Version V1.11 | Könighaus- E-, M-. P-, G, GS-series, mirror, arc, hybrid
Könighaus original instruction manual | Guarantee provision statement
Könighaus- E-, M-, P-, G, GS-Serie, mirror, arc, hybrid | Version V1.11
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Guarantee provision statement
Dear customers,
We congratulate you for the purchase of a heater from Könighaus Company.
In this manner, you acquired a product manufactured in conformity with the
present level of the technologies. Our products are subject to strict control
over the quality. If, contrary to expectations, this product is in a faulty condition,
please, pay attention to our guarantee provision statement.
Könighaus oers gratuitous 5-year guarantee for all infrared heating panels
purchased by users after 01.01.2017. This refers exclusively for all the heating
devicces with Koenighaus brand.
Guarantee of the manufacturer for heating systems of Könighaus
Guarantee provision statement
Along with and further to the quality guarantee of the Seller, Company König-
haus GmbH, Albert-Einstein-Str. 1, D-46446 Emmerich am Rhein (here in after
referred to as Könighaus) grants to the users a guarantee for the preservation
of the quality under the following conditions and within the scope described
herein below: In its capacity of manufacturer, Könighaus guarantees for a limited
time period the aw- less functioning of the properly used heating systems
Könighaus. ”User” within the meaning of this guarantee of a manufacturer shall
be each natural person who is an owner of the product Könighaus and who
did not acquire it to resell or install it with third persons within the framework
of his business activity or exercised freelance job.
First end user shall be the user who rst purchased the product from Könighaus,
from a distributor or from another natural or legal person which sells or mounts
the product Könighaus within the framework of his business activity or exercised
freelance job.
Könighaus guarantees the awless functioning of the distributed by the same
products on the territory of the European Union (EU), Andorra, the Faroe Islands,
Kosovo, Liechtenstein, Macedonia, Norway, San Marino, Switzerland, Serbia,
Turkey, with appropriate use within the framework of the agreed guarantee
period under the conditions indicated herein below. If a certain product of
Könighaus shows a functioning irregularity within the framework of the guaran-
tee period in conformity with these guarantee conditions, Könighaus in its
judgment shall be obligated to carry out the gratuitous for the rst end user
repair of the product or gratuitous replacement with a corresponding or similar
or equivalent product of Könighaus.
Guarantee period:
The guarantee period shall be 5 years and shall commence to elapse from the
day of the purchase of the rst end user. In events of claims, turn directly to the
Seller presenting the product and a purchase document. After the second year,
turn directly to the manufacturer to clarify how it should be proceeded.
Conditions of the guarantee of the manufacturer:
The guarantee provision statement assumes that the user accepts the same
with regard to Könighaus in writing. This should be made: а) through registration
within the framework of 24 months from the date of the purchase at e-mail:
document for purchase of the products of Könighaus included in the guaran-
tee, and c) through presentation of the product Könighaus, as well as evidence
that the functional irregularity arose within the framework of the guarantee
period. Similar evidence may be, in particular, the presentation of a sale document.
Scope of the guarantee:
This guarantee shall be valid for products of Könighaus, purchased by the rst
end users after 01.01.2013 (the date on the sale document shall be determina-
tive). Könighaus guarantees to the users that the products Könighaus are without
defects in the materials, without production and structural defects. The level
of the technical and scientic progress as of the time of the manufacture is
of decisive signicance at that. As of this time the product should have already
shown the fault which caused the damage. The guarantee comprises in parti-
cular the working function for heating, the operational reliability of the electronic
components and cables, the absence of defects in the materials and their
surfaces, in particular plastic, glass and metal.
The following shall be valid with regard to the guaranteed appropriate
function for heating for the heating systems Könighaus:
In conformity with the state-of-the-art level of the technical and scientic pro-
gress, the heating power may slightly decrease in the course of the operational
life. Könighaus guarantees the proper function for heating of heating systems
Könighaus in compliance with the operational life of similar heating systems.
In conformity with the state-of-the-art level of the technical and scientic pro-
gress, Könighaus guarantees that the xedly mounted in the heating systems
Könighaus heating pads preserve at least 70 % of their heating eect duting
the operational life of the relevant mounted heating system indicated on the
product, This means that the decrease of the heating power of the heating
systems Könighaus within the scope indicated hereinabove within the frame-
work of the operational life does not constitute a defect in conformity with the
state-of-the-art level of the technical and scientic progress.