Kaon CG2200 User manual

CG2200 Quick Installation Guide
Quick Installation Guide
The CG2200 is a high-performance cable gateway which combines D3.0
cable modem, router, voice and wireless AP in a single device.
The CG2200 provides :
Compliant with DOCSIS 3.0 and US DOCSIS 3.0 standards along with
PacketCable specification to deliver high-end performance and reliability
Dual-band concurrent Wireless Access Point compatible with 802.11b/g/n
and 802.11ac
Four 10/100/1000BASE-T Ethernet ports to provide wired connectivity
Two line embedded digital voice adapter for wired telephony service
For easy checking, DOCSIS-compliant LED labeling and indicating provides
a user and technician an intuitive method to check operational status and
act as a troubleshooting tool
1. Front Panel
CG2200 Quick Installation Guide
ONLINE
Off Internet service isnot available.
Flashing The modem isinitializing.
On Internet service is available.
US
Off The initialization is not started, or has failed.
Flashing The modem is upstream ranging.
On The modem is upstream locked.
DS
Off The initialization is not started, or has failed.
Flashing The modem is scanning for downstream channel.
On The modem isdownstream locked.
POWER
Off The modem is powered off.
On The modem is poweredon.
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2
3
4
5
4
3
2
1
6
7
8
9

CG3000 Quick Installation Guide
3. Rear Panel
CG3000 Quick Installation Guide
3
5G
Off 5G WiFi Interface disabled.
On 5G WiFi Interface enabled.
2.4G
5
6
7
8
Off 2.4G WiFi Interface disabled.
Flashing 2.4G WiFi is sending or receiving data.
On 2.4G WiFi Interface enabled.
Flashing 5G WiFi is sending or receiving data.
Push Button for WPS configuration.
WPS
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3
2
1
4
5
2. LED Status
LED
Power
up
Initial
DS
scan
DS
locking
US
ranging
Request
CM IP
Request
CM
config
CMTS
register
Complete
Request
MTA IP
Request
MTA
config
Restart
Voice
service
Telephone
Register
complete
Power On On On On On On On On On On On
DS
Blinking
Blinking
On On On On On On On On On
US
Blinking
Off Off
Blinking
On On On On On On On
ONLINE
Blinking
Off Off Off Off Blinking On On On On On
2.4G/5G
Off On/Off On/Off On/Off On/Off On/Off On/Off On/Off On/Off On/Off On/Off
ETH1~4 Off On/Off On/Off On/Off On/Off On/Off On/Off On/Off On/Off On/Off On/Off
TEL1~2 Off Off Off Off Off Off Off Blinking Blinking Blinking On
TEL1~2
Off The telephony service isnot available.
Flashing The telephony line is in use.
On The telephony service is available.
ETH 1~4
Off The LAN port is not connected.
Flashing The LAN port is sending or receiving data.
On The LAN port is connected.
CG2200 Quick Installation Guide
CG2200 Quick Installation Guide
RESET Pin-hole for factory reset.
LAN1~4 RJ45 Ethernet ports to connect your PC or home network devices.
CABLE IN Connects the coaxial cable for cable internet service.
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2
1
4
TEL1~2 RJ11 Telephone ports to connect your phone or fax.
512VIN Connects the unit to DC 12V power.

CG3000 Quick Installation Guide
4. Connecting and Installing devices
Before installation, please check with your service provider to ensure that
the cable broadband is active.
CG3000 Quick Installation Guide
Phone
6. PackageContent
CG2200 PowerAdaptor EthernetCable
(CAT5/RJ45)
QuickGuide
Quick Guide
5. Instruction for Connecting Modem –PC
1) Make sure the following:
- Your Cable Modem is powered ON. The power LED will be turned ON.
- Your PC is turned-on and connected to Cable Modem using an Ethernet cable.
- Connect tightly the coaxial cable to the cable outlet.
- After Online LED is ON, Cable Modem becomes online.
2) Configure your PC to obtain an IP address from a DHCP server.
3) From your PC, start your web browser application like Chrome, InternetExplorer,
or etc.
4) Type a valid URL such as “www.kaonmedia.com” and <Enter>.
The web site should be open if connected correctly.
CG2200 Quick Installation Guide
CG2200 Quick Installation Guide
Adaptador ca/cc
Entrada: 100-240 Vca 50/60 Hz 0.8ª
Salida: 12 Vcc 2.5A
This Device must be
installed at a distance of 1
meter or more away from
the telephone, as this may
cause frequency
interference

Specification
Specification
Main Chipset (DOCSIS 3.0 24x8) BCM3384ZU
- 2300 DMIPS Zephyr Process, 1GHz dual-issue
- 1600 DMIPS VIPER Process, 600MHz dual
WLAN BCM4360 (3x3 802.11n)
WLAN BCM4360 (3x3 802.11ac)
Memory Flash: NOR32MB
RAM : 256MB DDR3
Wi-Fi 802.11 a/b/g/n/ac MU-MIMO
2.4GHz3x3 + 5GHz 3x3 Dual Band Concurrent
InternalAntennas
Front 12 xLED
(PWR, DS, US, Online, 2.4G, 5G, ETH1~4, TEL 1~2)
WPS Button
Rear
1x Resetpin-hole
4 x GbE LAN Ports
1 x CableIn
2 xTELPorts
1 x Power In
Power DC 12V (2.5A)
Package
CG2200
User Guide
Ethernet Cable
Power Supply
Serial Label, Giftbox Label
Exterior Design
Exterior Design
CG2200 Quick Installation Guide
CG2200 Quick Installation Guide
Mesh KAON Smart Mesh

CG3000 Quick Installation Guide
CG3000 Quick Installation Guide
CG2200 Quick Installation Guide
CG2200 Quick Installation Guide
NOTE: This equipment has been tested and found to comply with the limits for a
Class B digital device, pursuant to part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses and can radiate radio
frequency energy and, if not installed and used in accordance with the instructions,
may cause harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation. If this
equipment does cause harmful interference to radio or television reception, which
can be determined by turning the equipment off and on, the user is encouraged to
try to correct the interference by one or more of the following measures:
—Reorient or relocate the receiving antenna.
—Increase the separation between the equipment and receiver.
—Connect the equipment into an outlet on a circuit different from that to which
the receiver is connected.
—Consult the dealer or an experienced radio/TV technician for help.
This device complies with part 15 of the FCC Rules. Operation is subject to the
following two conditions: (1) This device may not cause harmful interference, and
(2) this device must accept any interference received, including interference that
may cause undesired operation.
Caution : Any changes or modifications in construction of this device
which are not expressly approved by the party responsible for compliance
could void the user's authority to operate the equipment.
The antenna(s) used for this device must be installed to provide a
separation distance of at least 20 cm from all persons and must not be co-
located or operating in conjunction with any other antenna or transmitter.

1 2
How to access Kaon Web Page
Network Configuration
56
How to access Kaon Web Page
Access the web server, and check the equipment status and progress
user settings.
1Type http://192.168.0.1 on your web browser address bar.
2Enter username and password. (User Name : admin / Password: Find it on label
on the set)
3Check the status of the device software information on the STATUS table.
Network Configuration
Enable to set the IP address available on the device, and this IP is
used to access the web server. The IP address must not be forgotten.
>>LANsetting
1IPv4 setting is supported.
2Click “Apply” button on the bottom of the page after inserting IP address on the
input entries.
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3
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1
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Network Configuration
Network Configuration
If ISP uses DHCP, select “DHCP” for WAN Connection Type.
If ISP uses static IP addressing, select “Static IP” for WAN Con-
nection Type, and enter the information(GW, Subnet Mask, DNS)
provided by ISP.
>>WANsetting
1WAN connection Type.
Select DHCP or Static IP to be applied.
If DHCP is selected, IP assigned automatically from DHCP server can be used
(recommended).
If Static IP is selected, IP generated by user setting can be used.
2When Static IP is selected, enter exactly the IP into the input text fields.
3Click “Apply” button on the bottom of the page after inserting all data into the
each inputentry.
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3
4
DHCP Server Configuration
DHCP Server Configuration
If the DHCP server is activated, the devices connected to the equip-
ment can get assigned automatically a private IP address.
1Select DHCP on the Network menu.
2If you select “Yes” radio button, the DHCP Server is activated.
3Enter the starting IP address available in the DHCP Server.
4Enter the quantity of IP address to be assigned.
5Enter the lease time. (Default recommended)
6Click ”Apply” button to setthe information to be applied.
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6

910
Wireless Configuration (Radio) Wireless Configuration (Primary Network)
Wireless Configuration (Radio)
5 6
Set whether wireless, and the default information. The default set-
tingsrecommended.
1Select “Radio” on wirelessinterface.
2If you select “Enabled” on wireless, Wireless is activated.
3Set the usable channel bandwidth (Defaultrecommended).
4Usable to set whether automatic or certain channel. Performance may be affected
by the degree of wireless congestion on a certain channel.
5Click ”Apply” button to setthe information to be applied.
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2
3
4
5
Wireless Configuration(Primary Network)
You set SSID and authentication method for connection to WiFi
network.
1Set SSID on connecting WiFi network.
2Select the applicable encryption method for the access authentication.
3Select the applicable type of AES or TKIP+AES upon the access authentication.
4“Show Key” Check-box is checked, the inserted password is available to be read
on the textbox.
54 WEP keys are supported, and at least 1 key is usable.
6Click ”Apply” button to setthe information to be applied.
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5

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Status (Security)
7Status (Security)
You set the account information to enable to access to the
equipment.
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5
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4
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Spectrum Analyzer (DS/US)
8Spectrum Analyzer (DS/US)
Spectrum Analyzer enables the technicians to configure
an interactive GUI to understand about characteristics on
the CM, it works normally as they utilize a regular
spectrum analyzer.
1●Main Control
2- PRESET button : Resets all the settings back to its default values.
3- HOLD button : Stops the spectrum analyzer from running.
4- RUN button : Starts the spectrum analyzer.
5●Settings
-FREQUENCY : Specifies the frequency (center, start, or stop) to monitor
in terms of Hz.
- SPAN : Specifies how wide of a span to view in terms of Hz.
- AMPLITUDE : Sets the reference level (offset) of the input signal.
- BW : Bandwidth
- MEASUREMENTS
1Type http://192.168.100.1:8080 on your web browser address bar.
2Click ‘RUN” button to run spectrum analyzer.
1Click “Status” menu on “Status” page.
2Input userID.
3Input new password on New Password text box and input the equal one to
Re-Enter New Password text box.
4Input the password of current user ID to get the user authentication.
5Click ”Apply” button to setthe information to be applied.

Wireless Insight
9Wireless Insight
Wireless Insight is able to support that technician can configure an
interactive GUI to do following cases.
In addition, Home Topology tool will help to see the current
network connection via the AP.
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13
1Type http://192.168.100.1:8080 on your web browser address bar.
2Push the WiFi Insight on left side of web browser

109
TROUBLESHOOTING
TROUBLESHOOTING
Use this section to solve common problems with the CG2200 and your network.
Problem: None of the LEDs Turn On
The CG2200 is not receiving power, or there is a fault with the device.
1. Ensure that you are using the correct power adaptor. (You should
use CG2200 Power adapter, don’t’ use other adaptor)
2. Ensure that the power adaptor is connected to the CG2200 and the
wall socket (or other power source) correctly.
3. Ensure that the power source is functioning correctly. Replace any
broken fuses or reset any tripped circuit breakers.
4. Disconnect and re-connect the power adaptor to the power source
and the CG2200.
5. If none of the above steps solve the problem, consult your vendor.
Problem: Some of the LEDs does not Display as Expected
1. Ensure that you understand the LED’s normal behavior
(See LEDs on page 1~2).
2. Ensure that the CG2200’s hardware is connected correctly; see the
Quick Installation Guide.
3. Disconnect and re-connect the power adaptor to the CG2200
4. If none of the above steps solve the problem, consult your vendor.
TROUBLESHOOTING TROUBLESHOOTING
Problem: I Forgot the CG2200’s IP Address
1. The CG2200’s default LAN IP address is 192.168.0.1.
2. You can locate the CG2200’s GUI by entering the LAN domain suffix
into your browser’s address bar (on a computer connected to the LAN).
Depending on your operating system and your network, you may be able
to find the CG2200’s IP address by looking up your computer’s default
gateway. To do this on (most) Windows machines, click Start > Run,
enter “cmd”, and then enter “ipconfig”. Get the IP address of the
Default Gateway, and enter it in your browser’s address bar.
3. If you still cannot access the CG2200, you need to reset the CG2200.
Press reset button on the rear side of CG2200 for at least 3 seconds.
All user-configured data is lost, and the CG2200 is returned to its
default settings. If you previously backed-up a more recent version your
CG2200’s settings, you can now upload them to the CG2200.
Problem: I Forgot the CG2200’s Admin Username or Password
1. The default username is admin, and the default password is printed on
the label on the set.
2. If the default username and password do not work, you need to reset the
CG2200 back to its factory defaults by pressing reset button for at least
3 seconds. All user-configured data is lost, and the CG2200 is returned
to its default settings. If you previously backed-up a more recent version
your CG2200’s settings, you can now upload them to the CG2200.

TROUBLESHOOTING
Problem: I Cannot Access the CG2200 or the Internet
1. Ensure that you are using the correct IP address for the CG2200
2. Check your network’s hardware connections, and that the CG2200’s
LEDs display correctly (see LEDs on page 1~2).
3. Make sure that your computer is on the same subnet as the CG2200.
4. If you are attempting to connect over the wireless network, there
may be a problem with the wireless connection. Connect via a LAN
port instead.
5. f the above steps do not work, you need to reset the CG2200 back to
its factory defaults by pressing reset button for at least 3 seconds.
All user-configured data is lost, and the CG2200 is returned to its
default settings. If you previously backed-up a more recent version
your CG2200’s settings, you can now upload them to the CG2200
6. If the problem persists, contact your vendor
Problem: I Cannot Access the Internet and the DS and
US LEDs Keep Blinking
Your service provider may have disabled your Internet access; check the
Status -> Connection screen’s Connectivity State field.
TROUBLESHOOTING TROUBLESHOOTING
Problem: I Cannot Connect My Wireless Device
1. Ensure that your wireless client device is functioning properly,
and is configured correctly. See the wireless client’s
documentation if unsure.
2. Ensure that the wireless client is within the CG2200’s radio
coverage area. Bear in mind that physical obstructions (walls,
floors, trees, etc.) and electrical interference (other radio
transmitters, microwave ovens, etc) reduce your CG2200’s
signal quality and coverage area.
3. Ensure that the CG2200 and the wireless client are set to use
the same wireless mode and SSID and security settings
4. Re-enter any security credentials (WEP keys, WPA(2)-PSK
password, or WPS). If you are using WPS’s PBC (push-button
configuration) feature, ensure that you are pressing the button
on the CG2200 and enable the wireless client within two
minutes of one another.
5. CG2200’s settings, you can now upload them to the CG2200
6. If the problem persists, contact your vendor.