Symptoms Recommended Action
1.Poorush. A. Adjustthetankwaterleveltomatchthewaterline.
B. Fullyopenthewatersupplyshut-ovalve.
C. Clearobstructionsfromthetrapway,jet,orbowlrimholes.
D. Clearobstructionsfromthewasteline.
2.Noush. A. Reconnectthechaintothetripleverorushvalve.
B. Adjustthechainassemblytoremoveexcessiveslack.
3.Thellvalve
turnson/oby
itselfwithout
thetoiletbeing
ushed,orit
runs,allowing
watertoenterthe
tank.
A. Adjustthechainforproperslacksothesealisnotheldotheush
valveseat.
B. Cleanorreplacetheapperifitisworn,dirty,ormisalignedwith
theushvalveseat,oriftheushvalveseatisdamaged.Replace
theushvalvesealorushvalve.
C. Cleanthellvalveseatandseatwasherofdebris,orreplacethe
piston/seatwasherassembly.
D. Removethetankandtightentheushvalvenutifushvalvegasket
isleaking.Donotovertighten.Ifleakagecontinues,replacethegasket.
E. Replacethellvalveifthevalveoatsinks.
F. Adjustthetankwaterlevelifitistoohigh.
4.Tanktakes
excessivetime
toll.
A. Fullyopenthewatersupplyshut-ovalve.
B. Checktheexiblesupplyline(ifapplicable)forakink.Removethe
kink.
C. Cleanthevalveinlet,valvehead,orsupplyline.Flushthelines.
5.Thereisexcessive
noisewhenthe
tankislling.
A. Partiallyclosethewatersupplyshut-ovalveifthewaterpressure
tothetoiletistoohigh.Checkthetoiletperformancefollowingany
suchadjustment.
B. Removedirtorobstructionsfromthevalvehead.Flushthelines.
KARAT Limited Warranty
Care and Cleaning Troubleshooting
•
•
•
For best results, keep the following in mind when
caringforyourproduct:
• Carefullyreadthecleanerproductlabeltoensure
thecleanerissafeforuseonthematerial.
•
Alwaystestyourcleaningsolutiononaninconspicuou
s
areabeforeapplyingtotheentiresurface.
• Wipe surfaces clean and rinse completely with
waterimmediatelyaftercleanerapplication.Rinse
and dry any overspray that lands on nearby
surfaces.
• Donotallowcleanerstositorsoakonthesurface.
•Useasoft,dampenedspongeorcloth.Neverusean
abrasivematerialsuchasabrushorscouringpad
tocleansurfaces.
• Becarefulnottoleavestainingmaterialsincontact
withthesurfaceforextendedperiodsoftime.
• Theidealcleaningtechniqueistorinsethoroughly
and blot dry any water from the surface after
eachuse.
•
•
•
•
•
•
•
Kohler (Thailand) Public Company Limited warrants to the original products,
whicharepurchasedfromauthorizeddistributorsanddealerswithinKingdomof
Thailandonly,tobefreeofdefectsinmaterialandworkmanship.
Withinthebelowmentionedperiodsfromthedateofpurchase,Kohler(Thailand)
PublicCompanyLimitedwillatitselection,repair,replaceormakeappropriate
adjustment where company’s inspection discloses any such defect occurring in
normalusageandmaintenancebutisnotresponsibleforlaborcharges,removal
charges,installation,orotherincidentalorconsequentialcosts.Innoeventshall
theliability ofKohler(Thailand) PublicCompany Limitedexceedthe purchase
priceoftheproduct.
• Barewaremadefromvitreouschina LifetimeLimitedWarranty
• Tanktrimsandaccessories One(1)Year
• Toiletseatandcover One(1)Year
ThislimitedwarrantyDOESNOTCOVERthedefectordamagefrommisuseor
abuse of products, wrong installation, accidents, natural disasters such as re,
ood,orearthquake.Consumersareresponsibleforthecostofservicepartsand
servicefeeforsuchcases.
Toensurecontinuousproductqualityandperformance,aswellasproductdurability
and lifetime, without any damage to the product, consumers should purchase
anduseonlygenuineservicepartsandafter-salesservicesfromKohler(Thailand)
PublicCompany Limitedor company’sauthorized servicecenters,distributors,
ordealersonly.
Toobtainwarrantyservice,pleasecontactyourdealersorcontacttheKOHLER
CallCenter,togetherwithproofofpurchaseat:
CallCenter,Kohler(Thailand)PublicCompanyLimited
16thFloor,JasmineCityBuilding,2SoiSukhumvit23,SukhumvitRoad
Waana,Bangkok10110
Remarks:
1. There may be variation in color delity between catalog images and actual
products.
2.
Kohler(Thailand)PublicCompanyLimitedreservestherighttomakechangesin
productcharacteristics,packaging,oravailabilityatanytimewithoutnotice.
COPYRIGHT©2018BYKOHLER(THAILAND)PUBLICCOMPANYLIMITED.
WARNING: Risk of property or product
damage.Donotusein-tankcleanersinyour
toilet. Products containing chlorine (calcium
hypochlorite) can seriously damage ings
inthetank.Thisdamagecancauseleakage
andpropertydamage.
©2021 Kohler Co.
1061234-X2-H
