Kenner KND800 User manual

Sliding Gate Opener User Manual
VER 21a
C030575
KND800
★Please read and follow all warnings, precautions and instructions before
installation and use.
★Periodic checks of the opener are required to ensure safe operation.
★For residential use only
★Keep this manual and refer to it when necessary.
★For installation or troubleshooting assistance visit ausauc.com.au/contact
KND1600

Table of Contents
General Safety ................................................................................................................................................. 1
Preparation for Installation ............................................................................................................................... 2
Parts List...........................................................................................................................................................4
Optional Accessories Parts List........................................................................................................................5
Technical Specifications & Features ................................................................................................................ 5
Installation Overview ........................................................................................................................................6
Installing the Opener ........................................................................................................................................ 6
Manual operation.............................................................................................................................................. 6
Fit the steel reinforced nylon racks .................................................................................................................. 6
Installing the magnets ...................................................................................................................................... 7
Connecting the AC mains power supply .......................................................................................................... 8
Connecting batteries, solar panels and solar controller...................................................................................8
Connecting the control board......................................................................................................................... 10
Setting the control board ................................................................................................................................12
Testing the reversing sensitivity .....................................................................................................................14
Pairing or clearing remote controls ................................................................................................................14
Controlling the opener with the remote.......................................................................................................... 15
Troubleshooting.............................................................................................................................................. 15
Maintenance ...................................................................................................................................................17

1
Thank you for purchasing the KENNER sliding gate opener. We are sure that our products will provide
satisfaction and trouble free operation as soon as you start to use them.
The product is supplied with a user manual which includes installation and safety precautions. These should
be read carefully before installation and operation as they provide important information about safety,
installation, operation and maintenance. This product complies with the recognised technical standards and
safety regulations.
General Safety
WARNING! Incorrect installation or improper use of the product can cause damage to persons, animals
or property.
• Do not install the product in a flammable atmosphere, or in a location where there is a possibility of flooding.
• Please ensure that the input voltage to the low voltage power supply matches the supply voltage of the gate
opener (AC240V 50Hz).
• Ensure that the power cable is connected to a RCD protected power outlet that has been installed by a
qualified electrician.
• Fit an omnipolar or magnetothermal switch on the mains power supply, having a contact opening distance
equal to or greater than 3.5 mm.
• Fit all the safety devices (photocells, safety edges etc.) which are needed to protect people and property in
the automation operation area from crush or shear injuries, collisions, dragging, or entrapment. Consider the
use of markings and physical barriers to eliminate hazards from moving parts. Consult relevant Australian
safety standards and laws to ensure the design, installation, and operation of your gate complies.
• Any devices that operate the gate must be placed at least 1.8m from any moving part of the gate, to prevent
people reaching over, under, around or through the gate to operate the controls.
• Install at least one visible indication device, such as a flashing light, and ensure warning signs are
permanently mounted to both sides of the gate.
• To avoid damaging gas, power or other underground utility lines, contact the relevant authority BEFORE
digging.
• Before installing the gate opener, check that all moving parts as well as the sliding gate is in good
mechanical condition, correctly balanced, and opens and closes properly.
• Disconnect the electrical power supply before carrying out any work on the installation. Also disconnect any
buffer batteries, if fitted.
• Check that earthing is carried out correctly: connect all metal parts for closure (doors, gates etc.) and all
system components provided with an earth terminal.
• Never allow anyone to hang onto the gate while moving.
• Do not allow adults or children to remain in the automation operation area.
• Keep radio control or other control devices out of children’s reach, in order to avoid unintentional automation
activation.
• Instruct all users about the control systems provided and manual operation in case of emergency.
• The user must not attempt to carry out work or repairs on the automation system and must always ensure
works or repairs on the automation system are done by qualified personnel.
• This motor is suitable for use on one gate only.
• This product was exclusively designed and manufactured for the use specified in this manual. Any other
use not specified in this documentation could damage the product or cause injury.

2
• The manufacturer declines all responsibility for any consequences resulting from failure to observe Good
Technical Practice when constructing closing structures (door, gates etc.), as well as from any deformation
which might occur during use.
• The manufacturer declines all responsibility for any consequences resulting from improper use of the
product, or any use which is different from that expected and specified in this manual.
• Do not modify the automation components, unless explicitly authorised by the manufacturer and supplier.
• Only use original parts for any maintenance or repair operation.
• The manufacturer and supplier decline all responsibility with respect to the automation safety and correct
operation when other supplier’s components are used.
• Anything which is not expressly provided for this manual is not allowed and will void warranty.
• Dispose of packing materials (plastic, cardboard, polystyrene etc.) according to the provisions set out by
current standards. Keep plastic bags out of children’s reach.
• Keep this manual and refer to it when necessary.
Preparation for Installation
Before proceeding to your opener installation, check if your gate structure is in accordance with the current
standards, especially as follows:
•The gate sliding track is linear and horizontal, and the wheels are suitable, the gate should be
mounted and moving freely.
•Check that the structure is sufficiently strong and rigid.
•Make sure that the gate is plumb and level.
•The fence posts must be mounted in concrete.
•The gate should not bind or drag on the ground.
•The opening and closing gate stops are in position.
WARNING: Remember that control devices are intended to facilitate gate operation but cannot solve
problems due to any defects or deficiency resulting from failure to carry out correct installation or maintenance.
Take the product out of its packing and inspect it for damage. Should it be damaged, contact your dealer.
Remember to dispose of packing materials (cardboard, polystyrene, nylon, etc.) according to the current
standards.
Refer to the following Figures for gate installation.

3
For the sake of safety, a positive stop must be mounted at both ends of ground track.

4
Parts List

5
Optional Accessories Parts List
Technical Specifications & Features
Specifications
KND800
KND1600
Power input:
220~240V/50Hz
Motor voltage:
24VDC
Rated power:
180W
450W
Gate moving speed:
21 cm/s (8.3 in/s)
Max torque:
15Nm
30Nm
Environmental conditions:
-22℃~ +55℃ (-4°F to 122°F)
Protection class:
IP44

5
Features:
· Pedestrian mode.
· Quick selection for the gate open/close direction
· Reliable rolling code technology for remote control
· Emergency release key in case of power failure
· Stop in case of obstruction during gate opening
· Reverse in case of obstruction during gate closing
· Built in adjustable auto-close (none, 30, 60, 90
seconds)
· Built in max. Motor Running Time (MRT) for
multiple safety protection (90 seconds)
· Reliable electromagnetism limit for easy adjustment
· Can be equipped with a wide range of accessories
· Easy to install, and minimum maintenance required
Installation Overview
Installing the Opener
Caution:
* Be sure that the opener is installed in
a level and parallel position and is
properly secured. Improper installation
could result in property damage, severe
injury, and/or death.
* Before starting installation, ensure
that there is no point of friction during
the entire movement of the gate and
there is no danger of derailment.
* Ensure that the safety side panels are
present.
Necessary Tools: The following tools
may be necessary to install the gate
opener. Screwdrivers, power drill, wire
cutters and a wire stripper, a socket set, tape measure and level.

6
Prior to installing the opener, you should have
or build a concrete pad tosupport the base plate
of opener in order to maintain proper stability.
The installation proceeds are as follows:
1. Dig a hole for a concrete padwhich should be
approximately 40 x 24 x 30cm (16”x 9.5”x 12”).
It may protrude 10 cm (4”) above ground and 20
cm (8”) in depth underground. Increase the pad
height if necessary to protect the system from
flooding, heavy snow etc.
2. Prepare one or more conduits for the electrical cables before pouring concrete. Remember that cable
conduits have to pass through the hole in the opener base.
3. Pour concrete and before it starts to harden, check that it is parallel to the gate leaf and perfectly level.
4. Make sure the positions of the expansion tubes are placed according to the position of mounting holes on
the opener base.
5. Mount the opener to the concrete Pad. This is a temporary installation. Further adjustment will be
required when installing the rack.
Manual operation
You can open the gate manually during a power failure. The opener should also be put in the manual
(emergency release) position before fitting the rack, and installing the opener and limit switch. The process
is as follows:
Insert the release key and turn it 90° clockwise, then pull the release handle outwards 90° to disengage the
clutch between the gear shaft and motor. Now the opener is in manual operation mode.
Fit the steel reinforced nylon racks
1. Start with gate in closed position
2. There are four nylon racks which are each one meter in length. (You can order extra racksfrom your dealer
if necessary)
3. Place one end of a rack on the gear of the opener as a temporary support.
Make the rack level and mark the mounting holes of the rack on the gate. (four holes for light duty or six
holes for heavy duty)
4. Fit the rack by self-threading screws. This kind of nylon rack is quieter and allows height adjustments to
be made even after it has been fixed. Please keep 1.0mm space between the rack and the gear to avoid the
weight of the gate acting on the opener.

7
Installing the magnets
Before installing the magnets, make sure the gate opener is put in manual operation, (the clutch connected
with gear shaft is disengaged) and the mains power supply is disconnected for safety.
When viewing the gate frominside the property, no matter whether the gate opens to left or right,
the N pole magnet needs to be installed on the left side of the gate, and the S pole magnet needs
to be installed on the right side of the gate. Ensure magnet center aligns with the marked line above!
1. If the gate opens to the right:
Push the gate to the closed position by hand, place the S magnet bracket assembly on the rack directly
opposite the limit switch of the opener (make sure the horizontal distance between the magnet and the limit
switch of the opener is 25-30mm), and tighten the fixing screws of the magnet bracket.
Push the gate to the open position by hand, place the N magnet bracket assembly on the rack directly
opposite the limit switch of the opener (make sure the horizontal distance between the magnet and the limit
switch of the opener is 25-30mm), and tighten the fixing screws of the magnet bracket.
The magnet installation is complete.
2. If the gate opens to the left:
Push the gate to the closed position by hand, place the N magnet bracket assembly on the rack directly
opposite the opener limit switch (make sure the horizontal distance between the magnet and the opener limit
switch is 25-30mm), and tighten the fixing screws of the magnet bracket.
Push the gate to the open position by hand, place the S magnet bracket assembly on the rack directly
opposite the limit switch of the opener (make sure the horizontal distance between the magnet and the limit
switch of the opener is 25-30mm), and tighten the fixing screws of the magnet bracket.

8
The magnet installation is complete.
The magnets should be 25mm to 30mm away from the limit switch box. If they are too near or too
far, the switches will not work. Adjust the position of the magnets until the opening and closing positions
of the gate meet requirements.
Important:
* Check that the rack teeth engage the gear teeth throughout their full thickness. If not, adjust the position of
the opener or/and place a few shims between the rack and gate.
* Manually slide the gate leaf to ensure the rack operates properly on the gear of opener.
* Repeat the same steps as the first rack to install the rest of the racks until proper length is reached.
* Cut away any rack excess (Note: rack length must be longer than actual travel of the gate)
* For Model KND800, thoroughly fasten four M8x60 hexagon self-tapping screws, ensuring the opener is
firmly secured on the concrete pad during the whole gate travel.
* For Model KND1600, thoroughly fasten the four nuts as well as spring washers onto anchor bolts tightly,
ensuring the opener is firmly secured on the concrete pad during the whole gate travel.
Connecting the AC mains power supply
WARNING: NEVER connect the gate opener to the power outlet before all the
installations have been completed.
The power supply cord should be at least 3×0.75mm2 (3C×18AWG). Connect the live
wire and neutral wire to the “L” and “N” terminal of the control board respectively; and
connect the earth wire to “PE”.
NOTE: The power supply cord is not included in the package.
Connecting batteries, solar panels and solar controller
NOTE: The batteries (not included in the package) can be used as back-up power or main power. The
wiring connections are different for the two conditions.
1. Using batteries with AC electricity at the same time
The gate opener can be powered by AC electricity and batteries at the same time. The batteries are used as
a backup power source in the event of an AC electricity failure. When the AC electricity is available, the
control board of the motor will charge the batteries. The solar panel and solar controller are optional and are
used to charge the batteries. In this situation, fully charged 5Ah batteries are enough to allow you to operate
the system for 5-20 open and close cycles in 2 days without a solar charging system. Please connect the
Warning: Improper magnet installation may cause the gate to crash into the end
barrier, which is very dangerous!

9
batteries, solar panels, and solar controller by referring to the following illustration.
2. Using batteries without AC electricity
The gate opener also can be powered by 2 PCS 12VDC batteries (NOT INCLUDED) as the main power
supply with a 24VDC solar panel to charge it. The capacity of the batteries should be at least 12Ah and the
power of the solar panel should be at least 30W if no AC electricity will be supplied. The gate opener can run
for 10 cycles per day without connecting any other accessories except pushbutton and alarm lamp if the local
average sunshine time is more than 6 hours per day. The power of the solar panel and the capacity of the
batteries should be increased if the local average sunshine time is less than 6 hours per day, or using one of
the accessories (photocell, external receiver, exit wand or wired keypad). Please provide us with more details
of local sunshine conditions and accessory needs, and we can calculate the configuration of the solar panel
and batteries. Please connect the batteries, solar panels and solar controller by referring to the following
illustration if you want to use the gate opener without any AC electricity.

10
Connecting the control board
1. Motor
The YELLOW wire of the motor should be connected to the “1” terminal.
The RED wire of the motor should be connected to the “2” terminal.
2. Limit Switches
The YELLOW wire of the limit switches should be connected to the “3” terminal.
The BLACK wire of the limit switches should be connected to the “4” terminal.
The RED wire of the limit switches should be connected to the “5” terminal.
3. Alarm Lamp (24VDC)
The WHITE wire of the alarm lamp should be connected to the “6” terminal.
The RED wire of the alarm lamp should be connected to the “7” terminal.
4. Photocell
Use a 2-core cable to connect the “- ~” terminal of the photocell’s emitter to the “19” terminal, the “+ ~”
terminal to the “18” terminal. Also the “- ~” and “+ ~” terminals of the photocell’s receiver should be
connected to the “19” and “18” terminals in parallel.
Use another 2-core cable to connect the “NC” terminal of the receiver to the “13” terminal, the “COM”

11
terminal to the “12” terminal.
5. Push Button
The push button should be wired to the “16 and “17” terminals. The polarity does not matter. If the button is
pressed repeatedly, the opener will work in the following sequence (open-stop-close-stop-open).
6. Exit Wand (optional)
The BLACK wire of the exit wand should be connected to the “14” terminal.

12
The BLUE wire of the exit wand should be connected to the “15” terminal.
The RED wire of the exit wand should be connected to the “18” terminal.
The GREEN wire of the exit wand should be connected to the “19” terminal.
The sensitivity adjustment board should be wired to the GREEN wire and the YELLOW wire of the wand.
The polarity does not matter.
7. Battery
The “24V+” of the battery should be wired to the BAT+ “11” terminal, “24V-” should be wired to the “-BAT”
“10” terminal. If the battery is being used with solar panel, please connect the batteries, solar panel and solar
controller by referring to the chapter “Connecting batteries, solar panels and solar controller”.
8. External Receiver
The BROWN wire of the external receiver should be connected to the “16” terminal.
The BLACK wire of the external receiver should be connected to the “17” terminal.
The RED wire of the external receiver should be connected to the “18” terminal.
9. Wired Keypad (24VDC)
The RED wire of the wired keypad should be connected to the “18” terminal.
The BLACK wire of the wired keypad should be connected to the “17” terminal.
The BLUE wire of the wired keypad should be connected to the “16” terminal.
The PURPLE wire of the wired keypad should be connected to the “17” terminal.
NOTE: If the batteries and solar panel is used as the main power supply, using a photocell, exit wand,
wired keypad or external receiver would quickly exhaust the batteries. Bigger capacity batteries and
solar panels are required if you want to use any one of them.
Setting the control board
WARNING: Ensure the gate opener is Powered Off when you make any adjustment to the gate opener.
Keep away from the path of the gate while setting the gate opener system in case of unexpected gate
movement. Carefully adjust the DIP switches to avoid the risk of machine damage and injury or death.
Always ask the help of professional technician /electrician if you have any questions.
1. DIP Switches
The DIP switches are used to set the running time of the
motor in pedestrian mode, make fine adjustments to the soft stop period of the motor, set auto close time of
the gate opener and set the open/close direction depending on the installed position of the gate opener.
DIP Switch #1–#2: Running time of the motor in Pedestrian Mode
DIP Switch #1: ON – 2 Seconds OFF – 0
DIP Switch #2: ON – 4 Seconds OFF – 0
NOTE: The pedestrian mode function would be disabled if both DIP switches are turned off. Factory
default setting is disabled. The pedestrian mode could be activated by pressing button B of the
remote control when the gate is in the fully closed position.

13
DIP Switch #3–#5: Fine adjustment of the soft stop period of the motor
DIP Switch #3: ON – 1 Second OFF – 0
DIP Switch #4: ON – 2 Seconds OFF – 0
DIP Switch #5: ON – 3 Seconds OFF – 0
NOTE: Every time you restart the gate opener after power off, you should use the access control
device (such as remote, push button etc.) to operate the gate opener to run for a complete opening
cycle and a complete closing cycle to get the full opening time and the full closing time. You would
achieve the soft stop in your next opening/closing cycle. Factory default soft stop time is 3 seconds.
You can turn the DIP switches on/off to fine adjust the soft stop time to meet your actual needs.
DIP Switch #6–#7: Auto close time of the gate opener
DIP Switch #6: ON – 30 Seconds OFF – 0
DIP Switch #7: ON – 60 Seconds OFF – 0
NOTE: The auto close function would be disabled if both DIP switches are turned to off (factory
default setting).
DIP Switch #8: Left/Right open
2. Potentiometers
Potentiometer A is used to adjust the close stall force for the gate opener. Turn clockwise to increase the
stall force, and turn it counter-clockwise to decrease the stall force.
Potentiometer B is used to adjust the open stall force for the gate opener. Turn clockwise to increase the
stall force, and turn it counter-clockwise to decrease the stall force.
E.g. Running time of the opener in pedestrian mode is 2+4=6 seconds.
E.g. The soft stop period of the motor is 1+2=3 seconds.
E.g. Auto close time of the gate opener is 30+60=90 seconds.

14
Testing the reversing sensitivity
For the sake of safety, it is very important to test the reversing sensitivity as soon as the control board set is
finished.
The reversing sensitivity adjustment is inversely correlated with the stall force adjustment in potentiometer A
and B. In other words, the stall force level is higher when the reversing sensitivity level is lower.
Put an immobile object along the gate path, and then operate the gate to strike it during the close cycles. The
gate must reverse as soon as it hits the object. If the gate doesn’t reverse, please increase the reversing
sensitivity by turning the potentiometer in counter-clockwise direction. (Turning the stall force potentiometer
toward MIN position to increase the reversing sensitivity)
Note 1: If the sensitivity setting is too high, the gate will stop or reverses very easily by itself while
there is little obstruction or resistance such as strong wind or heavy snow.
Note 2: Always check the gate reversing function each time the control board is set or when restarting
after power off.
Pairing or clearing remote controls
Pairing Remote Controls
While the power is on, and the motor cover is removed, press the ‘LEARN’
button on the control board, until the ‘REM’ LED turns on, then release
the button. While the LED is on, press the first button on the remote
control twice in 2 seconds, the LED will flash repeatedly and then turn off
when remote control is paired. Up to 10 remote controls can be paired.
Pairing Remote Controls with the External receiver
Currently, an external receiver is provided with the opener to
avoid signal interference from the nearby environment. It is
strongly recommended that you pair all remotes and
wireless devices to the opener through this external
receiver.
While the power is on, and the motor cover is removed, press
the ‘LEARN’ button on the external receiver, until the ‘REM’
LED turns on, then release the button. While the LED is on,
press the first button on the remote control twice in 2 seconds,
the LED will flash repeatedly and then turn off when remote control is paired. Up to 200 remote controls can
be paired.

15
Clearing Remote Controls
Controlling the opener with the remote
•Press button A repeatedly to cycle the opener through the following sequence: (open-stop-close-
stop-open).
•When the Pedestrian Mode function is enabled, button B is used to operate the opener on
Pedestrian Mode (open the gate for the pre-set time). When the Pedestrian Mode function is
disabled, button B has the same function as button A.
•Button C and button D are reserved for operating a garage door opener, and swing gate opener in
our product range. If you want to use button C and/or button D to control a second sliding gate
opener, an external receiver (optional) is necessary.
Troubleshooting
Have a multi-meter to check voltage and continuity. Use caution and only allow qualified people to check
terminals or carry out electrical work.
Symptom
Possible Solution(s)
The opener does not
run. Power LED is
OFF.
1. Make sure that the power cord is properly plugged into the mains outlet.
2. Check if the output voltage of the transformer is 24VAC. If the voltage
measures 0, the transformer may be overheated or damaged. Turn power off
and allow board to cool for several minutes then reset. Replace the
transformer if this problem still exists.
3. Check the fuse in the control board. Replace the fuse if it has blown.
4. Check the status of the over-discharged LED on the solar controller. If this
LED is on, the voltage of the batteries is too low to power the gate opener.
Please wait until the batteries are fully charged.
5. If the over-discharged LED is ON when the voltage of the batteries is normal
(>24VDC), the solar controller may be faulty.
6. Check the control board. Replace the control board if necessary.
The opener does not
run. Power LED is
ON.
1. If a photocell is used as a secondary entrapment prevention device, check
that the beam is not blocked. If a photocell is not in use, the photocell terminal
of the control board should be shorted by a jumper wire.
2. Check the motor. Release the clutch then disconnect the wires of the motor

16
from terminal 1 and 2. Connect the wires to 24V battery directly, the motor
should run. Swap the wires, and the motor should run in the opposite direction.
If the motor runs in both directions, please check the other parts listed below.
3. Check the limit switch. Use a jumper wire to short terminal 4 with terminal
3 and 5, then use a remote control to operate the opener. Replace the limit
switch if the motor is able to run in both directions.
4. Check the control board. Replace the control board if necessary.
Remote control does
not work.
1. If the indicator light of the remote control is not on, check the battery in your
remote control. Replace the battery if necessary.
2. You may be using the remote control too far away from the opener. Move
closer and try again.
3. Ensure that you are using the correct remote control supplied for use with
this opener, and that you have paired the remote control with the control
board. Refer to “Pairing or clearing remote controls” in this manual.
4. Check whether you have already paired more than 10 remote controls with
the control board. If you would like to use more than 10 remote controls, you
need use an external receiver with the control board.
5. Check the control board. Replace the control board if necessary.
The gate starts but it
immediately stops or
reverses
1. Check the HALL sensor board inside the gear box has been connected to
the control board securely.
2. Check that the clutch is adjusted properly and is not slipping.
3. The opening force or closing force is set too low. Turn the A & B
potentiometers to increase the force. Refer to “2. Potentiometers” in “Setting
the control board”.
4. Disconnect the gate from the gate opener and check that the gate slides
freely without any binding.
5. Check the control board. Replace the control board if necessary.
The gate opens but
stops and will not
return.
1. Please note the two limit magnets are different: one is N pole and the other
is S pole. Please try exchanging the two magnets.
2. Please try exchanging the limit switch wires CL (close) and OP (open).
3. The magnets are possibly installed in the wrong positions, so may not be
tripping a switch, may trip the wrong switch, or even both. Adjust the magnet
positions referring to “Installing the magnets”.

17
Maintenance
Every six months check the following items for proper operation of the unit.
* Lubricate shafts and gears.
* Keep opener clean at all times.
* Check and tighten anchor bolts.
* Check for loose or corroded wire
* Ensure the opener is well earthed, and correctly terminated.
* Check theopener stops and reverses the gate when encountering an obstructionand ensure this is tested
each time maintenance is carried out. If this function can’t be made operable, remove this opener from
service until the cause of the malfunction is identified and corrected.
4. Check the control board. Replace the control board if necessary.
The gate can open,
but fails to close.
1. If using a photocell, there may be an obstruction or dirt. Clear the photocell
and try again.
2. The limit switch may have failed. Use a jumper wire to short terminal 4 with
terminal 3 and 5, and then use a remote control to operate the opener.
Replace the limit switch if the motor is able to run in both directions.
3. Check the control board. Replace the control board if necessary.