
care and cleaning
lBefore cleaning, unplug your kettle
and let it cool down.
the outside and powerbase
lWipe with a damp cloth, then
dry. Do not use abrasives - they
will scratch the metal and plastic
surfaces.
the inside
lWipe with bicarbonate of soda on a
damp cloth. Rinse thoroughly.
lEven though your kettle comes with
a filter, you still need to clean the
inside (and the filter) regularly.
the filter (B+C)
1 Remove the lid.
2 Lift the filter out away from the spout
area (B).
3 either rinse under the tap or use a
soft brush or when descaling your
kettle, drop the filter in too. Rinse
thoroughly.
4 Place the filter back in the spout
area and push down to secure (C).
descaling
lRegular descaling of the flat element
will improve the performance of your
kettle. If the kettle is not descaled
regularly the build up of limescale
may result in the following:
lproblems may be experienced
with the kettle switching on and
off during use or switching off
before boiling.
lthe kettle may take longer to boil.
lthe flat element may be damaged.
Please note: Failure to descale your
kettle may invalidate your guarantee.
lWhen limescale starts to build up on
the heating element, buy a suitable
descaler and descale your kettle.
After descaling, boil with fresh water
several times and discard. Clean
any descaler off the kettle - it can
damage the parts.
lSome regions of the country have
chalky water. This makes boiled
water look cloudy and leaves a
deposit on the side of the kettle. This
is normal but can be removed with
regular cleaning.
lAlternatively, to reduce limescale
build up, use filtered water to fill your
kettle.
service and customer
care
If you experience any
problems with the operation
of the kettle, before calling
for assistance refer to the
troubleshooting guide or visit
www.kenwoodworld.com.
UK
If you need help with:
lusing your kettle
lservicing or repairs (in or out of
guarantee)
Zcall Kenwood Customer Care
on 023 9239 2333. Have
your model number ready
(e.g. TYPE ZJM810 or TYPE
ZJM811) and date code (5
digit code e.g. 13L35) ready.
They are located on the underside of
your kettle and powerbase.
lspares and attachments
Z call 0844 557 3653.
other countries
lIf you experience any problems with
the operation of your appliance,
before requesting assistance refer to
the “troubleshooting guide” section
in the manual or visit
www.kenwoodworld.com.
lPlease note that your product
is covered by a warranty, which
complies with all legal provisions
concerning any existing warranty
and consumer rights in the country
where the product was purchased.
lIf your Kenwood product
malfunctions or you find any defects,
please send it or bring it to an
authorised KENWOOD Service
Centre. To find up to date details of
your nearest authorised KENWOOD
Service centre visit
www.kenwoodworld.com or the
website specific to your Country.
lDesigned and engineered by
Kenwood in the UK.
lMade in China.
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