Kettler Traveller E-Silver 7 RT2 Quick guide

TRANSLATION OF THE ORIGINAL OPERATING INSTRUCTIONS
IMPORTANT
READ CAREFULLY BEFORE USE
KEEP SAFE TO CONSULT AT A LATER DATE
KB143-ZXKD, KB143-ZXKT, KB143-ZXKW, KB144-ZXFW, KB144-ZXRW, KB147-ZXKD, KB147-ZXKW,
KB158-NXKD, KB158-NXKW, KB159-NXRW, KB160-NXKD, KB160-NXKW, KB161-NXFW, KB161-NXRW
MY21K01 - 32_1.0_24.09.2020
Traveller E-Silver 7 RT, Traveller E Gold 5 Plus FL belt, Traveller E GOLD 5 Plus RT belt,
Traveller E Transhill CX12, Traveller E-Gold 8 K, Traveller E-Gold 8F, Traveller E-Gold 8R,
Traveller E-Silver 8, Traveller Gold 10 Plus, Traveller Gold 5R Plus
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MY21K01 - 32_1.0_24.09.2020 2
Contents
Contents
1 About these operating instructions 7
1.1 Manufacturer 7
1.2 Language 7
1.3 Laws, standards and directives 7
1.4 For your information 7
1.4.1 Warnings 7
1.4.2 Markups 8
1.5 Nameplate 9
1.6 Type number and model 10
1.7 Identifying the operating instructions 10
2 Safety 11
2.1 Residual risks 11
2.1.1 Risk of battery fire and explosion 11
2.1.2 Risk of fire and explosion due to
short circuit in the battery 11
2.1.3 Fire hazard caused by overheated
charger 11
2.1.4 Electric shock caused by electric
drive system 11
2.1.5 Risk of a fall due to incorrectly set
quick releases 12
2.1.6 Risk of fire and burns due to hot motor 12
2.1.7 Key breaking off 12
2.2 Toxic substances 12
2.2.1 Brake fluid 12
2.2.2 Suspension oil 12
2.2.3 Defective battery 12
2.3 Requirements for the rider 12
2.4 Vulnerable groups 12
2.5 Personal protective equipment 12
2.6 Safety markings and safety instructions 13
2.7 What to do in an emergency 13
2.7.1 Dangerous situation in road traffic 13
2.7.2 Leaked brake fluid 13
2.7.3 Battery vapours emitted 14
2.7.4 Battery fire 14
2.7.5 Leaked brake fluid 14
2.7.6 Oil and lubricant leaks from the fork 14
2.7.7 Oil and lubricant leaks from the rear
frame damper 14
3Overview 15
3.1 Description 16
3.1.1 Wheel 16
3.1.1.1 Valve 16
3.1.2 Suspension 16
3.1.2.1 Rigid fork 16
3.1.2.2 Suspension fork 16
3.1.2.3 Steel suspension fork 18
3.1.2.4 Air suspension fork 18
3.1.2.5 Suntour rear frame damper 20
3.1.2.6 RockShox rear frame damper 20
3.1.3 Brake system 21
3.1.3.1 Rim brake 21
3.1.3.2 Disc brake 21
3.1.3.3 Back-pedal brake 22
3.1.3.4 ABS 22
3.1.4 Electric drive system 24
3.1.5 Rechargeable battery 24
3.1.5.1 Frame battery 25
3.1.5.2 Pannier rack battery 26
3.1.5.3 Integrated battery 26
3.1.6 Display 27
3.1.7 Riding light 27
3.1.8 Charger 27
3.2 Proper use 28
3.3 Improper use 29
3.3.1 Maximum permitted total weight 30
3.3.2 Data privacy information 30
3.4 Technical data 31
3.4.1 Pedelec 31
3.4.2 Emissions 31
3.4.3 Tightening torque 31
3.4.4 Purion display 31
3.4.5 Active Line motor 31
3.4.6 Active Line Plus motor 31
3.4.7 Performance Line motor 32
3.4.8 Performance Line CX motor 32
3.4.9 Bicycle lighting 32
3.4.10 PowerPack 300 battery 32
3.4.11 PowerPack 400 battery 32
3.4.12 PowerPack 500 battery 32
3.4.13 PowerTube 400 battery 33
3.4.14 PowerTube 500 battery 33
3.4.15 PowerTube 625 battery 33
3.4.16 BOSCH Pedelec ABS BAS100 33
3.5 Description of controls and screens 34
3.5.1 Handlebars 34
3.5.2 Battery level indicator 34
3.5.3 Display 34
3.5.3.1 Indicator unit km/h or mph 34
3.5.3.2 Tachometer screen 34
3.5.3.3 Information display 34
3.5.3.4 Level of assistance 35
3.5.4 System message 35
3.5.5 ABS indicator lamp 35
3.6 Environmental requirements 36
4 Transporting and storing 38
4.1 Physical transport characteristics 38
4.1.1 Designated handles/lifting points 38

MY21K01 - 32_1.0_24.09.2020 3
Contents
4.2 Transporting 39
4.2.1 Using the brake transport securing
system 39
4.2.2 Transporting the pedelec 39
4.2.3 Shipping a pedelec 39
4.2.4 Transporting the battery 39
4.2.5 Shipping the battery 39
4.3 Storing 40
4.3.1 Break in operation 40
4.3.1.1 Preparing a break in operation 40
4.3.1.2 Carrying out a break in operation 40
5 Assembly 41
5.1 Required tools 41
5.2 Unpacking 41
5.2.1 Scope of delivery 41
5.3 Preparing the battery 41
5.3.1 Checking the battery 41
5.3.2 Retrofitting a PowerTube
Adapter 400 or 500 41
5.3.3 Fit battery cover onto Bosch
PowerTube 625 battery (horizontal) 42
5.3.4 Fit battery cover onto Bosch
PowerTube 500 battery (horizontal) 43
5.4 Commissioning 44
5.4.1 Installing the wheel in the Suntour fork 45
5.4.1.1 Screw-on axle (15 mm) 45
5.4.1.2 Screw-on axle (20 mm) 45
5.4.1.3 Quick release axle 46
5.4.1.4 Quick release 47
5.4.2 Installing the wheel in the FOX fork 48
5.4.2.1 Quick release (15 mm) 48
5.4.2.2 Kabolt axle 49
5.4.3 Checking the stem and handlebars 49
5.4.3.1 Checking the connections 49
5.4.3.2 Firm hold 50
5.4.3.3 Checking the headset backlash 50
5.5 Pedelec sale 50
6 Operation 51
6.1 Risks and hazards 51
6.1.1 Personal protective equipment 52
6.2 Tips for a greater range 52
6.3 Error message 53
6.3.1 Display 53
6.3.2 Rechargeable battery 55
6.4 Instruction and customer service 56
6.5 Adjusting the pedelec 56
6.5.1 Adjusting the saddle 56
6.5.1.1 Adjusting the saddle tilt 56
6.5.1.2 Determining the seat height 56
6.5.1.3 Adjusting the seat height with quick
release 57
6.5.1.4 Adjusting the seat position 57
6.5.2 Adjusting the handlebars 58
6.5.3 Adjusting the stem 58
6.5.3.1 Adjusting the height of the handlebars 58
6.5.3.2 Adjusting the quick release clamping
force 58
6.5.4 Setting the brake 58
6.5.5 Retracting the brake linings 59
6.5.5.1 Setting the grip distance on a
Magura HS33 brake lever 59
6.5.5.2 Setting the grip distance on a
Magura HS22 brake lever 59
6.5.5.3 Setting the grip distance on a
Magura disc brake lever 60
6.5.5.4 Setting the pressure point on a
Magura brake lever 60
6.5.6 Adjusting the damping sag 61
6.5.6.1 Adjusting the Suntour fork steel
suspension 62
6.5.6.2 Adjusting the Suntour fork air
suspension 62
6.5.6.3 Setting the Suntour rear frame damper 63
6.5.6.4 Adjusting the RockShox fork steel
suspension 64
6.5.6.5 Adjusting the RockShox air suspension 64
6.5.6.6 Adjusting the RockShox rear frame
damper 65
6.5.7 Adjusting the rebound damping 67
6.5.7.1 Adjusting the Suntour air suspension
fork 68
6.5.7.2 Setting the Suntour rear frame damper 68
6.5.7.3 Adjusting the RockShox suspension
fork 69
6.5.7.4 Adjusting the RockShox rear frame
damper 69
6.5.8 Rear frame damper compression
adjuster 70
6.5.8.1 Adjusting the Suntour rear frame
damper 71
6.5.8.2 Adjusting the RockShox compression
adjuster 71
6.6 Accessories 72
6.6.1 Child seat 72
6.6.2 Trailer 73
6.6.2.1 Trailer approval for ENVIOLO hub gear 73
6.6.3 Pannier rack 74
6.6.4 Mobile holder 74
6.6.5 Suspension fork coil spring 74
6.6.6 Tubeless and airless 74
6.7 Check list before each ride 75
6.8 Using the kickstand 76
6.8.1 Raising the kickstand 76
6.9 Using the pannier rack 76
6.10 Using the saddle 76

MY21K01 - 32_1.0_24.09.2020 4
Contents
6.11 Rechargeable battery 77
6.11.1 Frame battery 77
6.11.1.1 Removing the frame battery 77
6.11.1.2 Inserting the frame battery 77
6.11.2 Pannier rack battery 77
6.11.2.1 Removing the pannier rack battery 77
6.11.2.2 Inserting the pannier rack battery 77
6.11.3 Integrated battery 78
6.11.3.1 Removing the integrated battery 78
6.11.3.2 Inserting the integrated battery 78
6.11.4 Charging the battery 79
6.11.5 Charging the dual battery 79
6.11.5.1 Charging process when two batteries
are used 79
6.11.5.2 Charging process when one battery
is used 80
6.11.6 Using double battery model with a
single battery only 80
6.11.7 Waking the battery 80
6.12 Electric drive system 81
6.12.1 Switching on the electric drive system 81
6.12.2 Switching off the electric drive system 81
6.13 Display 82
6.13.1 Overview of actions on the display
screen 82
6.13.2 Switching on the display 82
6.13.3 Switching off the display 82
6.14 Using the push assist system 83
6.14.1 Using the riding light 83
6.14.2 Selecting the level of assistance 83
6.14.3 Journey information 83
6.14.3.1 Switching the journey information 83
6.14.3.2 Resetting the trip distance 83
6.14.3.3 Resetting the range 84
6.14.3.4 Changing the tachometer unit 84
6.14.3.5 Displaying versions and type numbers 84
6.14.3.6 Set display screen brightness 84
6.14.4 Using the USB port 84
6.14.5 Replacing the battery 84
6.15 Brake 85
6.15.1 Using the brake lever 86
6.15.2 Using the back-pedal brake 86
6.15.3 Using ABS 86
6.15.3.1 While riding 87
6.16 Suspension and damping 88
6.16.1 Suspension fork compression adjuster 88
6.16.1.1 Adjusting the Suntour compression
adjuster 89
6.16.1.2 Adjusting the RockShox compression
adjuster 89
6.16.1.3 Adjusting the RockShox rear frame
damper threshold 90
6.17 Gear shift 91
6.17.1 Using the derailleur gears 91
6.17.2 Using a hub gear 91
6.17.3 Using eShift 92
6.17.3.1 eShift with Shimano DI2 automatic hub
gears 92
6.17.3.2 eShift with manual Shimano DI2 hub
gears 92
6.17.3.3 eShift with Shimano DI2 automatic hub
gears 92
6.18 Parking the pedelec 93
7 Cleaning and servicing 94
7.1 Cleaning after each ride 94
7.1.1 Cleaning the suspension fork 94
7.1.2 Cleaning the rear frame damper 94
7.1.3 Cleaning the pedals 94
7.2 Basic cleaning 95
7.2.1 Cleaning the frame 95
7.2.2 Cleaning the stem 95
7.2.3 Cleaning the wheel 95
7.2.4 Cleaning the drive elements 95
7.2.5 Cleaning the rear frame damper 95
7.2.6 Cleaning the chain 96
7.2.7 Cleaning the battery 96
7.2.8 Cleaning the display 96
7.2.9 Cleaning the motor 96
7.2.10 Cleaning the brake 97
7.3 Servicing 97
7.3.1 Servicing the frame 97
7.3.2 Servicing the stem 97
7.3.3 Servicing the fork 97
7.3.4 Servicing the drive elements 97
7.3.5 Servicing the pedals 97
7.3.6 Servicing the chain 97
7.4 Maintenance 98
7.4.1 Wheel 98
7.4.1.1 Checking the tyres 98
7.4.1.2 Checking the rims 98
7.4.1.3 Checking and adjusting the tyre
pressure – Dunlop valve 98
7.4.1.4 Checking and adjusting the tyre
pressure – Presta valve 99
7.4.1.5 Checking and adjusting the tyre
pressure – Schrader valve 99
7.4.2 Brake system 99
7.4.3 Checking the brake linings for wear 99
7.4.4 Checking the pressure point 100
7.4.5 Checking the brake discs for wear 100
7.4.6 Checking the electrical cables and
brake cables 100
7.4.7 Checking the gear shift 100
7.4.8 Checking the stem 100

MY21K01 - 32_1.0_24.09.2020 5
Contents
7.4.9 Checking the USB port 100
7.4.10 Checking the belt and chain tension 100
8 Maintenance 101
8.1 Suspension system 102
8.1.1 Rear frame damper 102
8.1.2 Suspension fork 103
8.1.3 Suspension seat post 104
8.2 Axle with quick release 104
8.2.1 Checking the quick release 105
8.3 Maintaining the stem 105
8.4 Adjusting the gear shift 105
8.4.1 Cable-operated gear shift, single-cable 105
8.4.2 Cable-operated gear shift, dual-cable 106
8.4.3 Cable-operated twist grip, dual-cable 106
9 Troubleshooting, fault clearance
and repair 107
9.1 Troubleshooting and fault clearance 107
9.1.1 The drive system or display do not
start up 107
9.1.2 Error message 107
9.1.3 Fault in the assistance system 108
9.1.4 Battery error 109
9.1.5 On-board computer error 110
9.1.6 Lighting does not work 110
9.1.7 Other errors 111
9.1.8 Suspension fork 112
9.1.8.1 Rebound too fast 112
9.1.8.2 Rebounding too slowly 113
9.1.8.3 Suspension too soft on inclines 114
9.1.8.4 Excessively hard damping on bumps 115
9.1.9 Rear frame damper 116
9.1.9.1 Rebound too fast 116
9.1.9.2 Rebounding too slowly 117
9.1.9.3 Suspension too soft on inclines 118
9.1.9.4 Excessively hard damping on bumps 119
9.2 Repair 120
9.2.1 Original parts and lubricants 120
9.2.2 Replacing the lighting 120
9.2.3 Adjusting the headlight 120
9.2.4 Tyre clearance check 120
10 Recycling and disposal 121
11 Documents 122
11.1 Parts list 122
11.1.1 Traveller E-Silver 7 RT2 122
11.1.2 Traveller E-Gold 8 K 123
11.1.3 Traveller E-Gold 8F 124
11.1.4 Traveller E-Gold 8R 125
11.1.5 Traveller E-Silver 8, Diamant 126
11.1.6 Traveller GOLD 10 PLUS 127
11.1.7 Traveller GOLD 5R PLUS 128
11.1.8 Traveller E TRANSHILL CX12 129
11.1.9 Traveller E-GOLD 5 PLUS FL BELT 130
11.1.10 Traveller E-GOLD 5 PLUS RT BELT 131
11.2 Assembly report 132
11.3 Maintenance instructions 134
11.4 Charger operating instructions 138
12 Glossary 146
12.1 Abbreviations 148
12.2 Simplified terms 148
13 Appendix 149
I. Translation of the original EC/EU
Declaration of Conformity 149
II. Declaration of conformity for
incomplete machine 150
14 Keyword index 153

MY21K01 - 32_1.0_24.09.2020 6
About these operating instructions
Thank you for your trust!
KETTLER pedelecs are premium quality bicycles.
You have made an excellent choice. Your
specialist dealer will provide you with guidance
and instruction and assemble your product. Your
specialist dealer will also be happy to assist you in
the future, whether you require maintenance,
conversion or repair.
You are receiving these operating instructions
with your new pedelec. Please take time to
become familiar with your new pedelec. Use the
tips and suggestions in the operating instructions.
They will help you to enjoy your pedelec for a long
time to come. We hope you have fun and wish you
well on all of your rides!
The operating instructions are mainly designed for
the rider or the operator. They aim to ensure that
non-professionals can use the pedelec safely.
Download the operating instructions onto your
phone at the following link, so that you can use
them when you are out riding:
https://www.kettler-alu-
rad.de/gb/en/index/
service.html.
Copyright
© KETTLER Alu-Rad GmbH
Distribution or reproduction of these operating
instructions and utilisation or communication of
their content is prohibited unless expressly
approved. Any infringement will render the
offender liable for compensation. All rights
reserved in the event that a patent, utility model or
industrial design is registered.
Editing
Text and images:
ZEG Zweirad-Einkaufs-Genossenschaft eG
Longericher Strasse 2
50739 Köln, Germany
Translation
RKT Übersetzungs- und Dokumentations-GmbH
Markenstrasse 7
40227 Düsseldorf, Germany
In case of any questions or problems
regarding these operating instructions,
please contact:
[email protected]
Notice
These operating instructions are not a substitute
for personal instruction by the supplying specialist
dealer.
These operating instructions are an integral part
of the pedelec. Therefore, if it is re-sold at a later
time, they must be handed over to the subsequent
owner.
Sections are also designed especially for the
specialist dealer. These sections aim to ensure
that specialist dealers complete initial assembly
and maintenance safely and reliably. The
sections for specialist dealers are highlighted in
grey and marked with a spanner symbol.

MY21K01 - 32_1.0_24.09.2020 7
About these operating instructions
1 About these operating
instructions
1.1 Manufacturer
The pedelec manufacturer is:
KETTLER Alu-Rad GmbH
Longericher Strasse 2
50739 Köln, Germany
Tel.: [phone]
Fax: [phone]
E-mail: [email protected]
Website: www.kettler-alu-rad.de
Subject to internal changes
The information contained in these operating
instructions are the approved technical
specifications at the time of printing. Any
significant changes are included in a new
published version of the operating instructions.
You will find any modifications to these operating
instructions at:
https://www.kettler-alu-rad.de/gb/en/index/
service.html
1.2 Language
The original operating instructions are written in
German. A translation is invalid without the
original operating instructions.
1.3 Laws, standards and directives
The operating instructions comply with the
essential requirements specified in:
• Machinery Directive 2006/42/EC
• Electromagnetic Compatibility Directive
2014/30/EU
• ISO 20607:2018 Safety of machinery –
Instruction handbook – General drafting
principles
• EN 15194:2018 Cycles – Electrically power
assisted cycles – pedelec bicycles
• EN 11243:2016, Cycles – Pannier racks for
bicycles – Requirements and test methods
• ISO 17100:2016-05 Translation Services –
Requirements for translation services.
1.4 For your information
Different markings are used in the operating
instructions to make them easier to read.
1.4.1 Warnings
Warnings indicate hazardous situations and
actions. You will find warnings in the operating
instructions:
Will lead to serious or even fatal injuries if
ignored. High-risk hazard.
May lead to serious or even fatal injuries if
ignored. Medium-risk hazard.
May lead to minor or moderate injuries if ignored.
Low-risk hazard.
Notice
May lead to material damage if ignored.
DANGER
!
WARNING
!
CAUTION
!

MY21K01 - 32_1.0_24.09.2020 8
About these operating instructions
1.4.2 Markups
You will find stylised forms of typeface in the
operating instructions:
Instructions for specialist dealers are highlighted
in grey. They are indicated by a screwdriver
symbol. Information for specialist dealers does
not require non-professionals to take any action.
Stylised form Use
Italics Glossary term
Underlined in blue Link
Underlined in grey Cross references
Check marks Requirements
Triangle Instruction for action
1Instruction for
action
Several instructions for
action in specified order
Result of the action
SPACED Indicators on the display
screen
• Bulleted lists
Only applies to pedelecs
with this equipment Each type has a different
kind of equipment. A
note beneath the
heading indicates
components which can
be used as an
alternative.
Table 1: Markups

MY21K01 - 32_1.0_24.09.2020 9
About these operating instructions
1.5 Nameplate
The nameplate is situated on the frame. You can
see the exact position of the nameplate in Figure 2.
You will find thirteen pieces of information on the
nameplate.
Figure 1: Example Nameplate
KETTLER
Alu-Rad GmbH
Longericher Str. 2
50739 Köln, Germany
Typ:
KB084-NXRW
EN 15194
0,25 kW / 25 km/h
zGG 180 kg
EPAC 25 kg
BJ 2020 / MJ 2021
nach
EPAC
2
3
1
4
5
6
7
89
12
13
10
11
No. Designation Description
1CEmarking The manufacturer uses the CE marking to declare that the pedelec complies with
applicable requirements.
2 Manufacturer's contact details You can contact the manufacturer at the address. You can find more information in
Section 1.
3 Type number All pedelec models have an eight-digit type number, which is used to specify the design
model year, the type of pedelec and the version. You can find more information in
Section 1.
4 Maximum continuous power The maximum continuous power is the greatest possible power for the electric motor
output shaft over 30 minutes.
5 Maximum permitted total weight The maximum permitted total weight is the weight of the fully assembled pedelec with the
rider and baggage.
6 Year of manufacture The year of manufacture is the year in which the pedelec was manufactured. The
production period is from August 2020 to July 2021.
7 Pedelec type You can find more information in Section 3.2.
8 Safety markings You can find more information in Section 1.4.
9 Disposal instructions You can find more information in Section 10.
10 Area of use You can find more information in Section 3.2.
11 Model year The model year refers to the first production year that the series-manufactured pedelec was produced in the version concerned. The year of manufacture is different to the model
year in some cases.
12 Weight of the ready-to-ride pedelec The weight of the ready-to-ride pedelec is specified as a weight of 25 kg or above and refers to its weight at the time of purchase. You must add each additional accessory to
the weight.
13 Shut-off speed The speed that the pedelec reaches at the moment when the current has dropped to zero
or to the no-load current value.
Table 2: Nameplate details

MY21K01 - 32_1.0_23.09.2020 10
About these operating instructions
1.6 Type number and model
These operating instructions are an integral part of
pedelecs with the type numbers:
1.7 Identifying the operating
instructions
The Identification number position is located on
bottom left-hand side on each page. The
identification number is composed of the
document number, the version number and the
release date.
Type no. Model Pedelec type
KB142-ZXRW Traveller E-Silver 7
RT2 City and trekking
bicycle
KB143-ZXKD Traveller E-Gold 8 K,
Diamant City and trekking
bicycle
KB143-ZXKT Traveller E-Gold 8 K,
Trapez City and trekking
bicycle
KB143-ZXKW Traveller E-Gold 8 K,
Wave City and trekking bicycle
KB144-ZXFW Traveller E-Gold 8F City and trekking
bicycle
KB144-ZXRW Traveller E-Gold 8R City and trekking
bicycle
KB147-ZXKD Traveller E-Silver 8,
Diamant City and trekking
bicycle
KB147-ZXKW Traveller E-Silver 8,
Wave City and trekking
bicycle
KB158-NXKD TRAVELLER GOLD
10 PLUS, Diamant City and trekking bicycle
KB158-NXKW TRAVELLER GOLD
10 PLUS, Wave City and trekking bicycle
KB159-NXRW TRAVELLER GOLD
5R PLUS City and trekking
bicycle
KB160-NXKD TRAVELLER E
TRANSHILL CX12,
Diamant
City and trekking
bicycle
KB160-NXKW TRAVELLER E
TRANSHILL CX12,
Wave
City and trekking
bicycle
KB161-NXFW TRAVELLER E GOLD
5 PLUS FL BELT City and trekking bicycle
KB161-NXRW TRAVELLER E GOLD
5 PLUS RT BELT City and trekking bicycle
Table 3: Type number, model and pedelec type
Identification number MY21K01 - 32_1.0_24.09.2020

MY21K01 - 32_1.0_23.09.2020 11
Safety
2 Safety
2.1 Residual risks
2.1.1 Risk of battery fire and explosion
The safety electronics may fail if the batteries are
damaged or faulty. The residual voltage can
cause a short circuit. The battery may self-ignite
and explode.
Only use and charge the battery and
accessories if they are in perfect condition.
Never open or repair the battery.
Batteries with external damage must be
removed from service immediately.
If a battery is dropped or struck, remove it from
service and observe it for at least 24 hours.
Faulty batteries are hazardous goods. Dispose
of faulty batteries in the correct manner. Store
battery in a dry place until disposal. Never
store in the vicinity of flammable substances.
The battery is only protected from spray water.
Penetration by water can cause a short circuit.
The battery may self-ignite and explode.
Never immerse the battery in water.
Put battery out of service if you suspect water
has penetrated it.
Temperatures over 60 °C can also cause liquid to
leak from the battery and the battery will become
damaged. The battery may self-ignite and
explode.
Protect the battery against heat.
Never store next to hot objects.
Never expose the battery to sustained direct
sunlight.
Avoid wide temperature fluctuations.
2.1.2 Risk of fire and explosion due to
short circuit in the battery
Metal objects may connect the battery's electrical
terminals. The battery may self-ignite and
explode.
Never insert paper clips, screws, coins, keys
and other small parts into the battery.
Chargers with excessive voltage damage
batteries. This may result in fire or an explosion.
Only use batteries approved for the pedelec.
Clearly label the supplied charger.
2.1.3 Fire hazard caused by overheated
charger
The charger heats up when charging the battery.
In case of insufficient cooling, this can result in fire
or burns to the hands.
Never use charger on a highly flammable
surface.
Never cover the charger during charging.
Never leave the battery unattended during
charging.
2.1.4 Electric shock caused by electric
drive system
Damaged chargers, cables and plug connectors
increase the risk of electric shock.
Check the charger, cable and plug connector
before each use. Never use a damaged
charger.
If water penetrates into the charger, there is a risk
of electric shock.
Never charge the battery outdoors.

MY21K01 - 32_1.0_23.09.2020 12
Safety
2.1.5 Risk of a fall due to incorrectly set
quick releases
Excessively high clamping force will damage the
quick release and cause it to lose its function.
Insufficient clamping force will result in
unfavourable transmission of force. This can
cause components to break. This will cause a
crash with injuries.
Never fasten a quick release using a tool (e.g.
hammer or pliers).
Only use the clamping lever with the specified
set clamping force.
2.1.6 Risk of fire and burns due to hot
motor
The motor housing becomes hot when riding.
Touching it may cause burns to the skin or other
objects.
Never touch the motor housing directly after
riding.
Never place the pedelec on a flammable
surface, such as grass or wood, directly after
use.
2.1.7 Key breaking off
If you leave a key inserted when riding or
transporting the pedelec, it may break off or the
locking system may open accidentally.
Remove the key to the battery lock.
2.2 Toxic substances
2.2.1 Brake fluid
Brake fluid may leak out after an accident or due
to material fatigue. Brake fluid can be fatal if
swallowed or inhaled.
Never dismantle the brake system.
Avoid contact with skin.
Do not inhale vapours.
2.2.2 Suspension oil
Suspension oil in the fork and the rear frame
damper is toxic to the touch, irritates respiratory
tracts and causes cancer, sterility and mutation in
germ cells.
Never dismantle the rear frame damper or the
suspension fork.
Avoid contact with skin.
2.2.3 Defective battery
Liquids and vapours may leak from damaged or
faulty batteries. Excessively high temperatures
may also cause liquids and vapours to leak from
the battery. Such liquids and vapours can irritate
the airways and cause burns.
Never dismantle the battery.
Avoid contact with skin.
Do not inhale vapours.
2.3 Requirements for the rider
The rider must demonstrate adequate physical,
motor and mental abilities to ride on public roads.
A minimum age of 14 years is recommended.
2.4 Vulnerable groups
Keep batteries and charger away from children
and people with reduced physical, sensory or
mental capabilities or lacking in experience and
knowledge.
If minors use the pedelec, a legal guardian must
should provide them with comprehensive
instructions.
2.5 Personal protective equipment
Wear a suitable cycling helmet, sturdy footwear
and typical close-fitting clothing to provide
protection.

MY21K01 - 32_1.0_23.09.2020 13
Safety
2.6 Safety markings and safety
instructions
The nameplate contains these safety markings
and safety instructions:
2.7 What to do in an emergency
2.7.1 Dangerous situation in road traffic
In the event of any hazards or dangers in road
traffic, apply the brakes on the pedelec until it
comes to a halt. The brake acts as an
emergency stop system in such cases.
2.7.2 Leaked brake fluid
Remove those affected from the danger area to
fresh air.
Never leave those affected unattended.
Immediately remove any clothing items
contaminated with brake fluid.
Never inhale vapours. Ensure sufficient
ventilation.
Wear gloves and safety gloves as protective
equipment.
Keep unprotected persons away.
Take care with leaked brake fluid as it poses a
slip hazard.
Keep leaked brake fluid away from naked
flames, hot surfaces and sources of ignition.
Avoid contact with skin and eyes.
After inhalation
Take in fresh air. Immediately consult a doctor
in case of any discomfort.
After skin contact
Wash affected skin with soap and water and
rinse well. Remove contaminated clothing.
Consult doctor in the event of pain or
discomfort.
After contact with eyes
Rinse eyes under flowing water for at least ten
minutes with the lids open; also rinse under
lids. Immediately consult a doctor in case of
any pain or discomfort.
Symbol Explanation
General warning
Adhere to the instructions for use
Table 4: Meaning of safety markings
Symbol Explanation
Read the instructions
Separate collection of electrical
and electronic devices
Separate collection of ordinary
and rechargeable batteries
Must not be thrown into fire
(burning prohibited)
It is forbidden to open any
batteries
Device of protection class II
Only suitable for use indoors
Fuse (device fuse)
EU conformity
Recyclable material
Protect from temperatures
above 50 °C and direct sunlight
Table 5: Safety instructions
max. 50°C

MY21K01 - 32_1.0_23.09.2020 14
Safety
After swallowing
Rinse out mouth with water. Never induce
vomiting. Risk of aspiration!
If a person is lying on their back and vomiting,
place them in the recovery position. Seek
medical advice immediately.
Environmental protection measures
Never allow brake fluid to flow into the sewage
system, water courses or groundwater.
Notify the relevant authorities if fluid
penetrates the ground, water courses or the
sewage system.
Consult a doctor immediately in the event of
any pain or discomfort caused by combustion
gas or leaking fluids.
2.7.3 Battery vapours emitted
Vapours may be emitted if the battery is damaged
or used improperly. The vapours may cause
respiratory tract irritation.
Get into fresh air.
Consult doctor in the event of pain or
discomfort.
After contact with eyes
Carefully rinse eyes with plenty of water for at
least 15 minutes. Protect unaffected eye. Seek
medical advice immediately.
After skin contact
Remove any solid particles immediately.
Rinse the affected area with plenty of water for
at least 15 minutes. Then dab the affected skin
gently. Do not rub dry.
Remove contaminated clothing immediately.
Immediately consult a doctor if there is any
redness, pain or discomfort.
2.7.4 Battery fire
The safety electronics may fail if the battery is
damaged or faulty. The residual voltage can
cause a short circuit. The battery may self-ignite
and explode.
1Keep your distance if the battery becomes
deformed or starts to emit smoke.
2If charging, remove the plug connector from
the socket.
3Contact the fire service immediately.
Use Class fire extinguishers to put out the fire.
Never extinguish damaged batteries with water
or allow them to come into contact with water.
Inhaling vapours can cause intoxication.
Stand on the side of the fire where the wind is
blowing from.
Use breathing apparatus if possible.
2.7.5 Leaked brake fluid
The brake system must be repaired immediately if
brake fluid leaks out. Dispose of leaking brake
fluid in an environmentally responsible way in
accordance with statutory regulations.
Contact your specialist dealer.
2.7.6 Oil and lubricant leaks from the fork
Dispose of oils and lubricants which have leaked
from the rear frame damper in an environmentally
responsible way in compliance with statutory
regulations.
Contact your specialist dealer.
2.7.7 Oil and lubricant leaks from the rear
frame damper
Dispose of oils and lubricants which have leaked
from the rear frame damper in an environmentally
responsible way in accordance with statutory
regulations.
Contact your specialist dealer.

MY21K01 - 32_1.0_23.09.2020 15
Overview
3Overview
Figure 2: Pedelec viewed from the right, Quadriga Pro CX used as example
1Front wheel
2Fork
3 Front guard
4 Headlight
5Handlebars
6Stem
7Frame
8 Seat post
9 Saddle
10 Pannier rack
11 Rear light and reflector
12 Rear guard
13 Rear wheel
14 Chain
15 Chain guard
16 Motor
17 Pedal
18 Battery and nameplate
1
2
3
56789101112
13
14 15 1617
4
18

MY21K01 - 32_1.0_24.09.2020 16
Overview
3.1 Description
3.1.1 Wheel
Figure 3: Visible wheel components
1Tyres
2 Rim
3 Spoke
4 Spoke nipples
5Hub
6Valve
The wheel comprises the wheel itself, an inner
tube with a valve and a tyre.
3.1.1.1 Valve
Each wheel has a valve. It is used to fill the tyre
with air. There is a valve cap on each valve. The
screw-on valve cap keeps out dust and dirt.
The pedelec either has a conventional Dunlop
valve, a Presta valve or a Schrader valve.
3.1.2 Suspension
Both forks and suspension forks are fitted in this
model series.
3.1.2.1 Rigid fork
Rigid forks do not feature suspension. They transfer
the used muscle and motor power to the road to
optimum effect. Pedelecs with rigid forks consume
less energy on steep roads and have a greater range
than pedelecs with adjusted suspension.
3.1.2.2 Suspension fork
A suspension fork is based either on a steel spring or
air suspension.
Unlike a rigid fork, a suspension fork has two
functions which improve floor contact and comfort:
suspension and damping. The suspension prevents
an impact, such as one caused by a stone lying in the
pedelec's path, from being channelled directly into
the rider's body via the fork. The impact is absorbed
by the suspension system instead. This causes the
suspension fork to compress.
Figure 4: Without suspension (1) and with suspension (2)
After compressing, the suspension fork returns to
its original position. If there is a damper, it
decelerates movement, preventing the
suspension system from springing back in an
uncontrolled manner and stopping the fork from
vibrating up and down. Dampers which dampen
compressive deflection movements, i.e. a
compression load, are called compression
dampers or compression dashpots.
Dampers which dampen rebound deflection
movements, i.e. a rebound load, are called
rebound dampers or dashpots.
The compression can be disabled in any suspension
fork. A suspension fork will then behave like a rigid
fork.
1
2
3
6
5
4
12

MY21K01 - 32_1.0_24.09.2020 17
Overview
Negative deflection
Sag is the percentage of total deflection that is
compressed by the rider's weight, including
equipment (such as a backpack), their seating
position and frame geometry. Sag is not caused
by riding.
The pedelec rebounds at a controlled speed if it is
optimally adjusted. The wheel stays in contact
with the ground when passing over bumps (blue
line).
The fork head, handlebars and rider broadly follow
the terrain when riding over bumps. The
suspension motion is predictable and controlled.
Figure 5: Optimum fork riding performance
When optimally adjusted, the fork counteracts
deflection, stays higher in its deflection range and
helps the rider to maintain speed while riding on
hilly parts of terrain.
Figure 6: Optimum fork riding performance on hilly terrain
When optimally adjusted, the fork deflects quickly
and unhindered when the bike hits bumps and
absorbs a bump. Traction is retained (blue line).
The fork responds quickly to the bump. The
headset and handlebars rise slightly when
absorbing a bump (green line).
Figure 7: Optimum fork riding performance over bumps

MY21K01 - 32_1.0_24.09.2020 18
Overview
3.1.2.3 Steel suspension fork
The stem and handlebars are fastened to the fork
steerer. The wheel is fastened to the axle.
Figure 8: Suntour steel suspension fork as an example
3.1.2.4 Air suspension fork
The air suspension fork features an air suspension
assembly (orange), a compression damper
assembly (blue) and, in some cases, a rebound
damper assembly (red).
Figure 9: Example showing RockShox Lyrik Select fork
1 Fork steerer
2 Sag setting wheel
3Crown
4 Dust seal
5Q-Loc
6Axle
7 Fork end
8 Stanchion
9 Compression setting
1
1
2
3
4
5
6
8
9
7
1Airvalve
2 Air valve cap
3 Fork steerer
4 Sag setting wheel
5 Rebound setting
6 Stanchion
1
2
3
4
5
6

MY21K01 - 32_1.0_24.09.2020 19
Overview
The rear frame damper rebounds at a controlled
speed if it is optimally adjusted. The rear wheel
does not bounce off rough surfaces or the ground;
it stays in contact with the ground instead (blue
line).
The saddle is raised slightly if the bump is
compensated and gently sinks downwards when
the suspension deflects as soon as the wheel
touches the ground after the bump. The rear
frame damper rebounds in a controlled way, so
that the rider remains sitting in a horizontal
position when the next bump is absorbed. The
suspension motion is predictable and controlled
and the rider is not thrown upwards or forwards
(green line).
Figure 10: Optimum rear frame damper riding performance
When optimally adjusted, the rear frame damper
counteracts deflection, stays higher in its
deflection range and helps the rider to maintain
speed when riding on hilly parts of terrain.
Figure 11: Optimum rear frame damper riding performance on hilly terrain
When optimally adjusted, the rear frame damper
deflects quickly and unhindered when the bike hits
bumps and absorbs a bump. Traction is retained
(blue line)
The saddle rises slightly when absorbing a bump
(green line).
Figure 12: Optimum rear frame damper riding performance over bumps

MY21K01 - 32_1.0_24.09.2020 20
Overview
3.1.2.5 Suntour rear frame damper
The rear frame damper features air suspension, a
compression damper and a rebound damper.
Figure 13: Example showing Suntour rear frame damper l
3.1.2.6 RockShox rear frame damper
The rear frame damper features air suspension, a
compression damper and a rebound damper.
.
Figure 14: Monarch RL as an example
1 Air chamber
2 Rebound lever (rebound setting)
3 Air valve
4 Lockout lever
5 Total damper length
6 Negative deflection in the rear frame damper
7 Damper unit
8O-ring
1
2.2
3
4
5
6
78
910
11
2.1
1 Threshold lever
2 Rebound damper adjuster
3Airvalve
4O-ring
5Scale
6 Air chamber
1
2
3
45